Support Practitioner - Dispersed Services

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.

Support Practitioner - Dispersed Services

Have you had experience working as a housing support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Support Practitioner to join our fantastic dispersed team based from our head office in Liverpool.

You will be supporting vulnerable residents / refugees via a trauma aware, strengths-based program of empowerment and confidence-building; Enabling them to personally grow, develop and achieve their personal goals within safe and comfortable environment, whilst working towards greater independence and a more permanent housing solution. Applicants must hold valid driving licence and have access to their own vehicle.

Key Responsibilities of a Support Practitioner - Dispersed Services

• To provide advice and assistance to individuals who are homeless or at risk of homelessness.
• To provide daytime visits, encompassing housing-related support and tenancy sustainment and to clients within New Start s Dispersed Service.
• To operate within the remit of New Start s service specification, delivery model and contractual obligations.
• To work within allocated time-frames for facilitating move-ins, as per the applicant s priority status.
• To ensure all new clients to the service receive a full and comprehensive induction of the property and the support service which will run parallel to the tenancy.
• To devise and implement a Service Plan between the worker and the Service User to map out the immediate support actions requiring intensive assistance, which will provide the foundations for resettlement planning.
• To work as part of the main Service Plan with clients to register with Property Pool Plus and develop a realistic resettlement aiming for, where appropriate, a 6-month resettlement outcome.
• To support clients to resolve debt issues.
• To support clients to access voluntary work, training and work-based learning opportunities that will assist them with securing future employment.
• To support clients with family mediation.
• To create, manage and maintain Service User files, and ensure that all relevant documentation is completed to the highest standards, and within agreed timescales.
• ?To initiate and carry out regular case reviews as required ensuring clients are on the right path to achieve their potential.
• To provide refugees, especially those who are highly vulnerable or have complex needs, with specialist advice on housing options and welfare rights.

What we have to offer

• Competitive Salary of £25350
• Mon - Fri 37.5 hours per week
• A contributory pension scheme
• 22 Days annual leave. Rising by 1 day per year's service
• An online bespoke Mandatory training package including a wide range of additional resources to support your development
• A range of learning and development opportunities up to and including Level 5
• Medicash

If you believe you are the right candidate for the role as our Support Practitioner, then please click apply now! We d love to hear from you.

This post is subject to enhanced DBS criminal record disclosure