HR Employee Relations Advisor Epsom Full-time Permanent Monday to Friday Parking onsite We have a great opportunity for an experienced ER Advisor to join a new client. You will provide advice and support to managers and employees on a range of employee relations matters, ensuring policies, procedures, and employment legislation are applied fairly and consistently across the business. This is an excellent opportunity for someone with experience in employee relations who enjoys building positive working relationships and supporting managers through a variety of people-related issues. You will need: Previous experience in an HR or Employee Relations role. Good knowledge of UK employment law and HR best practice. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. The ability to manage a varied workload and prioritise effectively. A professional and confidential approach to handling sensitive information. Good IT skills, including Microsoft Office. Minimum Criteria: CIPD Level 5 qualification minimum. Experience using HR information systems. Experience supporting employee relations casework in a fast-paced environment. Benefits Include: Competitive salary Vehicle allowance Pension scheme Employee Assistance Programme Hybrid working (business level appropriate) after probation period. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15738
Jul 26, 2026
Full time
HR Employee Relations Advisor Epsom Full-time Permanent Monday to Friday Parking onsite We have a great opportunity for an experienced ER Advisor to join a new client. You will provide advice and support to managers and employees on a range of employee relations matters, ensuring policies, procedures, and employment legislation are applied fairly and consistently across the business. This is an excellent opportunity for someone with experience in employee relations who enjoys building positive working relationships and supporting managers through a variety of people-related issues. You will need: Previous experience in an HR or Employee Relations role. Good knowledge of UK employment law and HR best practice. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. The ability to manage a varied workload and prioritise effectively. A professional and confidential approach to handling sensitive information. Good IT skills, including Microsoft Office. Minimum Criteria: CIPD Level 5 qualification minimum. Experience using HR information systems. Experience supporting employee relations casework in a fast-paced environment. Benefits Include: Competitive salary Vehicle allowance Pension scheme Employee Assistance Programme Hybrid working (business level appropriate) after probation period. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15738
Overview The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience . As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day. This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach. As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities. Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to customer confidence. Qualifications We don't require formal qualifications for this role. What matters most is how you work with people , how you manage responsibility, and your willingness to be hands-on. You'll bring: Strong customer service experience , ideally in a customer-facing role A full UK driving licence , with confidence driving customer vehicles Clear and professional communication skills, face-to-face and over the phone A calm and organised approach, even when managing multiple tasks Pride in representing the business when interacting with customers A positive, team-focused attitude Full training is provided. If you enjoy helping people and taking responsibility, we can support the rest. Every Solus site is different, but our expectations are consistent. Customer Consultants are trusted to juggle customer service, vehicle movements and site support with professionalism and care. At Solus, you'll find: A supportive team environment where collaboration matters Clear processes, alongside the flexibility to use judgement day to day Opportunities to develop new skills and progress your career over time An inclusive culture where reliability and kindness are valued Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jul 26, 2026
Full time
Overview The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience . As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day. This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach. As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities. Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to customer confidence. Qualifications We don't require formal qualifications for this role. What matters most is how you work with people , how you manage responsibility, and your willingness to be hands-on. You'll bring: Strong customer service experience , ideally in a customer-facing role A full UK driving licence , with confidence driving customer vehicles Clear and professional communication skills, face-to-face and over the phone A calm and organised approach, even when managing multiple tasks Pride in representing the business when interacting with customers A positive, team-focused attitude Full training is provided. If you enjoy helping people and taking responsibility, we can support the rest. Every Solus site is different, but our expectations are consistent. Customer Consultants are trusted to juggle customer service, vehicle movements and site support with professionalism and care. At Solus, you'll find: A supportive team environment where collaboration matters Clear processes, alongside the flexibility to use judgement day to day Opportunities to develop new skills and progress your career over time An inclusive culture where reliability and kindness are valued Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 26, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Reed Business Support are recruiting for a Customer Service Advisor on behalf of our valued clients. This Customer Service Advisor opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Customer Service Advisor, you will play a key role in supporting the wider team and delivering an excellent customer experience. About the Role: • Handling inbound and outbound customer enquiries via phone and email • Resolving queries efficiently while maintaining a high level of professionalism • Updating internal systems with accurate customer information • Working closely with internal departments to ensure smooth service delivery • Delivering exceptional service and building strong customer relationships About You: • Previous experience in a customer service, call centre, or retail environment desirable • Excellent communication and listening skills • Strong problem-solving ability and a calm, professional approach • Confident using Microsoft Office and CRM/customer systems • Positive, adaptable, and team-focused If you are interested in this Customer Service Advisor role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
Jul 26, 2026
Full time
Reed Business Support are recruiting for a Customer Service Advisor on behalf of our valued clients. This Customer Service Advisor opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Customer Service Advisor, you will play a key role in supporting the wider team and delivering an excellent customer experience. About the Role: • Handling inbound and outbound customer enquiries via phone and email • Resolving queries efficiently while maintaining a high level of professionalism • Updating internal systems with accurate customer information • Working closely with internal departments to ensure smooth service delivery • Delivering exceptional service and building strong customer relationships About You: • Previous experience in a customer service, call centre, or retail environment desirable • Excellent communication and listening skills • Strong problem-solving ability and a calm, professional approach • Confident using Microsoft Office and CRM/customer systems • Positive, adaptable, and team-focused If you are interested in this Customer Service Advisor role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
HR Advisor - North / North East Lincolnshire. £31000 to £38,000 DOE and qualifications plus bens.Commutable from Scunthorpe, Grimsby, Hull etc Your new company Large "brand" in the manufacturing / retail / distribution area - based at head office in North/North East Lincolnshire / South Humber area. Your new role You will join the HR team of the manufacturing side of this national brand. Reporting to a supportive and encouraging HR Business Partner and working within a collaborative team of 4 other HR Advisors. Your role will be to provide advice and guidance to the Senior and Line Managers of the manufacturing area and specifically your aligned site, aswell as supporting and covering your colleagues with their sites. Working at the head office with the HR team and 1 weekly site visits to your designated site. (within a 30 minute drive of the head office). This involves mainly HR Advisory and ER work - supporting disciplinary & grievance processes, sickness absence (long and short term), health & safety, performance management and other issues as they arise - some complex. Building trusted partnerships with your stakeholders. Working to KPIs in a fast-paced environment. This is a busy role so will suit a HR Advisor who likes to work at pace to provide a comprehensive HR Advisory and ER casework service. If you are a current HR Assistant/Coordinator with a good grounding in HR and ER processes, there is the opportunity to quickly expand your skill set and experience. What you will get in retur n A competitive salary is on offer, dependent on your experience and skill set - £31000 to £38000 DOE and qualifications. 1 day a week working from home (Post probation) 37.5 hours a week on a rota pattern of 7:00am-15:00pm and 9:00am-17:00pm 25 days hols plus BHs (need to reserve some for Xmas) Life Assurance after 2 years' service Access to health and discount platform after 1 year of continuous service Personalised progression plan with clear career opportunities Individual training budget for personal development Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service Eye Care Vouchers Refer a friend scheme Free onsite gym Subsidised canteen If located over the Humber Bridge - £500 contribution What you'll need to succeed The successful applicant will ideally possess a solid background in an ER / HR Advisory. Ideally, CIPD Level 3 qualified and/or Level 5 (or studying towards) - or suitably equivalent demonstratable experience High volume case management experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 26, 2026
Full time
HR Advisor - North / North East Lincolnshire. £31000 to £38,000 DOE and qualifications plus bens.Commutable from Scunthorpe, Grimsby, Hull etc Your new company Large "brand" in the manufacturing / retail / distribution area - based at head office in North/North East Lincolnshire / South Humber area. Your new role You will join the HR team of the manufacturing side of this national brand. Reporting to a supportive and encouraging HR Business Partner and working within a collaborative team of 4 other HR Advisors. Your role will be to provide advice and guidance to the Senior and Line Managers of the manufacturing area and specifically your aligned site, aswell as supporting and covering your colleagues with their sites. Working at the head office with the HR team and 1 weekly site visits to your designated site. (within a 30 minute drive of the head office). This involves mainly HR Advisory and ER work - supporting disciplinary & grievance processes, sickness absence (long and short term), health & safety, performance management and other issues as they arise - some complex. Building trusted partnerships with your stakeholders. Working to KPIs in a fast-paced environment. This is a busy role so will suit a HR Advisor who likes to work at pace to provide a comprehensive HR Advisory and ER casework service. If you are a current HR Assistant/Coordinator with a good grounding in HR and ER processes, there is the opportunity to quickly expand your skill set and experience. What you will get in retur n A competitive salary is on offer, dependent on your experience and skill set - £31000 to £38000 DOE and qualifications. 1 day a week working from home (Post probation) 37.5 hours a week on a rota pattern of 7:00am-15:00pm and 9:00am-17:00pm 25 days hols plus BHs (need to reserve some for Xmas) Life Assurance after 2 years' service Access to health and discount platform after 1 year of continuous service Personalised progression plan with clear career opportunities Individual training budget for personal development Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service Eye Care Vouchers Refer a friend scheme Free onsite gym Subsidised canteen If located over the Humber Bridge - £500 contribution What you'll need to succeed The successful applicant will ideally possess a solid background in an ER / HR Advisory. Ideally, CIPD Level 3 qualified and/or Level 5 (or studying towards) - or suitably equivalent demonstratable experience High volume case management experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
VetPartners Limited, York (Hybrid) We have an exciting new opportunity for an Experienced HR Advisor to join the HR Advisory team. You'll provide professional, pragmatic HR advice and support to managers and colleagues across the business, ensuring people policies and processes are applied fairly, legally, and in line with organisational goals. Acting as a trusted partner you'll balance the needs of the business with the wellbeing of colleagues. We have FT hours commissioned, though would be open to part time candidates or job shares; for example 9:30-2:30 to fit in with school hours. The main responsibilities of the role include: Partner with managers and senior stakeholders to provide expert advice on employee relations ( ER) matters including grievances, disciplinaries, performance, absence, capability, redundancy, flexible working, and probation, ensuring alignment with organisational goals and values. Support investigations and hearings, ensuring fair, transparent, and well-documented processes that uphold legal and ethical standards. Draft and deliver outcome documentation and communications that are clear, consistent, and compliant with employment law. Collaborate with Business Development Directors, Practice Management, and Business Support Managers to influence people-related decisions and contribute to the success of wider business projects. Promote colleague wellbeing through proactive guidance and support, embedding a culture of care and resilience. Facilitate mediation processes to resolution, and escalate appropriately where business-level input is required. Conduct retention interviews and analyse themes to inform initiatives that improve employee engagement and reduce turnover. Manage complex cases including long-term sickness and ill-health capability, integrating Occupational Health advice and implementing reasonable adjustments. Guide practices in applying absence policies consistently, providing coaching that strengthens manager confidence. Deliver consultation processes for restructures and redundancies, ensuring correct implementation and providing clear advice to support organisational change. Partner with HRBPs on case management, organisational integrations, and strategic workforce planning Review and update job specifications, ensuring alignment with evolving organisational structures and role expectations. Coach and develop managers in handling people issues, building sustainable leadership capability. Design and deliver training programmes that enhance leadership effectiveness, employee engagement, and organisational performance. Provide guidance to the Shared Services Team, leading initiatives to build capability and manage escalated queries effectively. Analyse employee relations data and trends, using insights to shape training, policies, and proactive interventions. Contribute to policy development, engagement programmes, and wider People Team initiatives that support business culture and performance. Ensure accurate and compliant HR record-keeping in line with GDPR and governance requirements. Work collaboratively across the People Team and wider business, supporting continuous improvement and knowledge-sharing So, who are we looking for We are looking for someone with strong coaching skills, who has experience within all areas of employee relations, looking to support a more diverse and challenging caseload. You'll have excellent interpersonal skills and be adaptable to different situations and styles, able to build credible relationships at all levels whilst also being customer focused and commercially aware, able to manage ambiguity and achieve results. You'll embrace the VetPartners culture, leading by example in all activities. Do you have the following skills and experiences?: Solid HR and resourcing administration experience. Strong working knowledge of UK Employment Law and HR best practice. Experience managing employee relations cases and supporting organisational change. Proven ability to build effective relationships and influence at all levels. Excellent interpersonal and communication skills, with confidence in stakeholder management. Proficient in Microsoft Office and comfortable using HR systems. Strong attention to detail with the ability to maintain absolute discretion and confidentiality. Calm and resilient under pressure, with the ability to balance multiple priorities without compromising standards. Proactive, solutions-focused approach with sound judgement. Collaborative team player, able to work effectively across HR and with wider business stakeholders. Determined and committed to delivering high-quality outcomes What we can offer in return (pro rata): Salary up to 32,500 per annum, pro rata Based at our York Central Support Office, with 60% in-office time but some flexibility around in hours and days worked. 25 days holiday, plus Bank Holidays, and the option to sell 5, or buy another 10 days holiday, giving flexibility for longer breaks (Pro-rata) Health Shield Cash Plan & PERKS - various discounts including gym memberships & retail Cycle to Work scheme Enhanced paternity, maternity, adoption, shared parental leave, and surrogacy pay CPD allowance Company sick pay Flexible working Discounted veterinary fees Focus on employee wellbeing Please apply directly (No agency submissions)
Jul 26, 2026
Full time
VetPartners Limited, York (Hybrid) We have an exciting new opportunity for an Experienced HR Advisor to join the HR Advisory team. You'll provide professional, pragmatic HR advice and support to managers and colleagues across the business, ensuring people policies and processes are applied fairly, legally, and in line with organisational goals. Acting as a trusted partner you'll balance the needs of the business with the wellbeing of colleagues. We have FT hours commissioned, though would be open to part time candidates or job shares; for example 9:30-2:30 to fit in with school hours. The main responsibilities of the role include: Partner with managers and senior stakeholders to provide expert advice on employee relations ( ER) matters including grievances, disciplinaries, performance, absence, capability, redundancy, flexible working, and probation, ensuring alignment with organisational goals and values. Support investigations and hearings, ensuring fair, transparent, and well-documented processes that uphold legal and ethical standards. Draft and deliver outcome documentation and communications that are clear, consistent, and compliant with employment law. Collaborate with Business Development Directors, Practice Management, and Business Support Managers to influence people-related decisions and contribute to the success of wider business projects. Promote colleague wellbeing through proactive guidance and support, embedding a culture of care and resilience. Facilitate mediation processes to resolution, and escalate appropriately where business-level input is required. Conduct retention interviews and analyse themes to inform initiatives that improve employee engagement and reduce turnover. Manage complex cases including long-term sickness and ill-health capability, integrating Occupational Health advice and implementing reasonable adjustments. Guide practices in applying absence policies consistently, providing coaching that strengthens manager confidence. Deliver consultation processes for restructures and redundancies, ensuring correct implementation and providing clear advice to support organisational change. Partner with HRBPs on case management, organisational integrations, and strategic workforce planning Review and update job specifications, ensuring alignment with evolving organisational structures and role expectations. Coach and develop managers in handling people issues, building sustainable leadership capability. Design and deliver training programmes that enhance leadership effectiveness, employee engagement, and organisational performance. Provide guidance to the Shared Services Team, leading initiatives to build capability and manage escalated queries effectively. Analyse employee relations data and trends, using insights to shape training, policies, and proactive interventions. Contribute to policy development, engagement programmes, and wider People Team initiatives that support business culture and performance. Ensure accurate and compliant HR record-keeping in line with GDPR and governance requirements. Work collaboratively across the People Team and wider business, supporting continuous improvement and knowledge-sharing So, who are we looking for We are looking for someone with strong coaching skills, who has experience within all areas of employee relations, looking to support a more diverse and challenging caseload. You'll have excellent interpersonal skills and be adaptable to different situations and styles, able to build credible relationships at all levels whilst also being customer focused and commercially aware, able to manage ambiguity and achieve results. You'll embrace the VetPartners culture, leading by example in all activities. Do you have the following skills and experiences?: Solid HR and resourcing administration experience. Strong working knowledge of UK Employment Law and HR best practice. Experience managing employee relations cases and supporting organisational change. Proven ability to build effective relationships and influence at all levels. Excellent interpersonal and communication skills, with confidence in stakeholder management. Proficient in Microsoft Office and comfortable using HR systems. Strong attention to detail with the ability to maintain absolute discretion and confidentiality. Calm and resilient under pressure, with the ability to balance multiple priorities without compromising standards. Proactive, solutions-focused approach with sound judgement. Collaborative team player, able to work effectively across HR and with wider business stakeholders. Determined and committed to delivering high-quality outcomes What we can offer in return (pro rata): Salary up to 32,500 per annum, pro rata Based at our York Central Support Office, with 60% in-office time but some flexibility around in hours and days worked. 25 days holiday, plus Bank Holidays, and the option to sell 5, or buy another 10 days holiday, giving flexibility for longer breaks (Pro-rata) Health Shield Cash Plan & PERKS - various discounts including gym memberships & retail Cycle to Work scheme Enhanced paternity, maternity, adoption, shared parental leave, and surrogacy pay CPD allowance Company sick pay Flexible working Discounted veterinary fees Focus on employee wellbeing Please apply directly (No agency submissions)
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee (where applicable) incentives fundraising role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 26, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee (where applicable) incentives fundraising role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential fundraising environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee (where applicable) role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 26, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential fundraising environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee (where applicable) role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 26, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
SALES ENQUIRY ADVISOR (PART-TIME). Earn up to 19,848 OTE per annum! WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI. Join Hedin Automotive as a Sales Enquiry Advisor and become the first point of contact for customers beginning their BMW or MINI journey. Based in our centralised contact call centre, you'll play a key role in delivering exceptional customer experience by managing enquiries across phone, email, live chat, online channels, and events. If you have a passion for customer service, enjoy building relationships, and want to develop your career with one of the world's leading automotive retailers, we'd love to hear from you! BENEFITS. Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement Discount schemes with popular retailers - helping you save more Employee Car Ownership Schemes - available for you and your family Employee Assistance Programme - 24/7 wellbeing support with access to health professionals Private healthcare access - prioritising your health and prosperity Pension scheme and life assurance - confidence in your future Referral bonus - earn when you refer a friend to join the team Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our THE MAIN DUTIES OF THE ROLE INCLUDE: Answering inbound telephone calls and responding to email, live chat, online, and event-generated sales enquiries with professionalism and enthusiasm Engaging with customers to understand their lifestyle, preferences, and vehicle requirements, ensuring they are matched with the most suitable BMW or MINI. Responding to digital enquiries through the Carwow and CRM platforms within agreed service level targets Gathering and accurately recording customer information and enquiries within the DMS system. Work with the relevant manager to allocate enquiries to Sales Executives Connect customers with the appropriate sales executive Coordinate and schedule customer appointments, including test drives Stay up to date with our product BMW & MINI range, including new technologies and competitors, to confidently discuss our cars and services with customer Deliver exceptional customer service, ensuring customers' expectations are exceeded YOUR PROFILE. Previous experience in a sales, customer service or call centre environment ideally advising on products. Excellent verbal and written communication skills with the ability to build rapport quickly Strong administration and IT skills with excellent attention to detail Well organised with the ability to manage multiple enquiries in a fast-paced environment SALARY AND HOURS. Basic salary of £16,848 with a competitive OTE of £19,848 per annum Working hours: Monday, Tuesday and Friday with times variable ranging from 8.00am-5.00pm, 9.00am-6.00pm with unpaid hour for lunch (24 hours per week). Sundays (10.00am-4.00pm) and Bank Holidays worked on a rota basis, paid as additional hours or taken as time off in lieu. The role is office-based work environment. ABOUT US. Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group-one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. Click apply today and take the first step towards a rewarding career in the automotive industry.
Jul 26, 2026
Full time
SALES ENQUIRY ADVISOR (PART-TIME). Earn up to 19,848 OTE per annum! WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI. Join Hedin Automotive as a Sales Enquiry Advisor and become the first point of contact for customers beginning their BMW or MINI journey. Based in our centralised contact call centre, you'll play a key role in delivering exceptional customer experience by managing enquiries across phone, email, live chat, online channels, and events. If you have a passion for customer service, enjoy building relationships, and want to develop your career with one of the world's leading automotive retailers, we'd love to hear from you! BENEFITS. Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement Discount schemes with popular retailers - helping you save more Employee Car Ownership Schemes - available for you and your family Employee Assistance Programme - 24/7 wellbeing support with access to health professionals Private healthcare access - prioritising your health and prosperity Pension scheme and life assurance - confidence in your future Referral bonus - earn when you refer a friend to join the team Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our THE MAIN DUTIES OF THE ROLE INCLUDE: Answering inbound telephone calls and responding to email, live chat, online, and event-generated sales enquiries with professionalism and enthusiasm Engaging with customers to understand their lifestyle, preferences, and vehicle requirements, ensuring they are matched with the most suitable BMW or MINI. Responding to digital enquiries through the Carwow and CRM platforms within agreed service level targets Gathering and accurately recording customer information and enquiries within the DMS system. Work with the relevant manager to allocate enquiries to Sales Executives Connect customers with the appropriate sales executive Coordinate and schedule customer appointments, including test drives Stay up to date with our product BMW & MINI range, including new technologies and competitors, to confidently discuss our cars and services with customer Deliver exceptional customer service, ensuring customers' expectations are exceeded YOUR PROFILE. Previous experience in a sales, customer service or call centre environment ideally advising on products. Excellent verbal and written communication skills with the ability to build rapport quickly Strong administration and IT skills with excellent attention to detail Well organised with the ability to manage multiple enquiries in a fast-paced environment SALARY AND HOURS. Basic salary of £16,848 with a competitive OTE of £19,848 per annum Working hours: Monday, Tuesday and Friday with times variable ranging from 8.00am-5.00pm, 9.00am-6.00pm with unpaid hour for lunch (24 hours per week). Sundays (10.00am-4.00pm) and Bank Holidays worked on a rota basis, paid as additional hours or taken as time off in lieu. The role is office-based work environment. ABOUT US. Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group-one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. Click apply today and take the first step towards a rewarding career in the automotive industry.
Job Description Are you passionate about helping people make informed financial decisions? We're looking for motivated Protection Consultants to join our growing team at Dynamo. Working closely with clients, you'll identify their protection needs, provide tailored recommendations and guide them through every stage of the advice process. If you enjoy building relationships, delivering outstanding service and achieving results, we'd love to hear from you. What you'll be doing Providing regulated protection advice tailored to each customer's needs. Recommending suitable life, critical illness and income protection solutions. Managing cases from initial enquiry through to completion. Conducting fact-finds and assessing clients' protection requirements. Researching products across a panel of leading insurers. Building strong relationships with clients, lenders and providers. Delivering excellent customer service while achieving sales and quality targets. Maintaining accurate records and ensuring FCA compliance. What we're looking for Experience within protection. Excellent communication and relationship-building skills. A consultative approach with a genuine passion for helping customers. Strong organisation and attention to detail. Self-motivated with the drive to achieve individual and team targets. Why join us? Competitive salary with uncapped earning potential. Quality leads provided. Ongoing training and professional development. Clear career progression opportunities. Employee Assistance Programme. Company benefits and retailer discounts. Pension scheme. A supportive, collaborative culture where you can thrive. Ready to take the next step in your career? Apply today. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. MS03483
Jul 26, 2026
Full time
Job Description Are you passionate about helping people make informed financial decisions? We're looking for motivated Protection Consultants to join our growing team at Dynamo. Working closely with clients, you'll identify their protection needs, provide tailored recommendations and guide them through every stage of the advice process. If you enjoy building relationships, delivering outstanding service and achieving results, we'd love to hear from you. What you'll be doing Providing regulated protection advice tailored to each customer's needs. Recommending suitable life, critical illness and income protection solutions. Managing cases from initial enquiry through to completion. Conducting fact-finds and assessing clients' protection requirements. Researching products across a panel of leading insurers. Building strong relationships with clients, lenders and providers. Delivering excellent customer service while achieving sales and quality targets. Maintaining accurate records and ensuring FCA compliance. What we're looking for Experience within protection. Excellent communication and relationship-building skills. A consultative approach with a genuine passion for helping customers. Strong organisation and attention to detail. Self-motivated with the drive to achieve individual and team targets. Why join us? Competitive salary with uncapped earning potential. Quality leads provided. Ongoing training and professional development. Clear career progression opportunities. Employee Assistance Programme. Company benefits and retailer discounts. Pension scheme. A supportive, collaborative culture where you can thrive. Ready to take the next step in your career? Apply today. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. MS03483
Parts Advisor Required for a Reputable Franchise Dealership in Ayrshire Offering Competitive Salary and Benefits Our client, a reputable franchised dealership located in the Ayrshire region, is seeking a highly motivated Parts Advisor to join their experienced team. This opportunity is ideal for skilled professionals with a solid background in motor trade parts department operations. The successful Parts Advisor will play a vital role in providing excellent customer service and maintaining efficient parts stock management. Benefits: Basic salary up to 30,000 DOE Bonus scheme based on performance 42.5-hour weekly contract or flexible working hours to accommodate individual needs Training courses and professional accreditations Opportunity to work within a well-established, family-run independent franchise dealership Supportive team environment with ongoing career development Duties as a Parts Advisor: Manage and organise parts stock to ensure accurate stock levels Confirm and advise customers on the correct parts needed for repairs or servicing Maintain up-to-date records of stock movements and transactions Upsell parts and accessories to maximise sales opportunities Provide exceptional customer service to both trade and retail customers Work efficiently under pressure in a fast-paced environment Collaborate with the workshop and service departments to ensure parts requirements are met promptly Requirements: Previous experience within a parts department of a motor trade dealership Excellent product knowledge and understanding of automotive parts Strong organisational skills and attention to detail Ability to work effectively under pressure and handle multiple tasks Great communication skills with a customer-focused approach Ability to upsell and maximise sales opportunities Full UK driving licence preferred If you are interested in this Parts Advisor vacancy or would like to explore other motor trade opportunities in Scotland, please contact Sam Butcher, Automotive Recruitment Specialist at Perfect Placement covering Ayr and Ayrshire, today to discover more about this fantastic Parts Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Jul 25, 2026
Full time
Parts Advisor Required for a Reputable Franchise Dealership in Ayrshire Offering Competitive Salary and Benefits Our client, a reputable franchised dealership located in the Ayrshire region, is seeking a highly motivated Parts Advisor to join their experienced team. This opportunity is ideal for skilled professionals with a solid background in motor trade parts department operations. The successful Parts Advisor will play a vital role in providing excellent customer service and maintaining efficient parts stock management. Benefits: Basic salary up to 30,000 DOE Bonus scheme based on performance 42.5-hour weekly contract or flexible working hours to accommodate individual needs Training courses and professional accreditations Opportunity to work within a well-established, family-run independent franchise dealership Supportive team environment with ongoing career development Duties as a Parts Advisor: Manage and organise parts stock to ensure accurate stock levels Confirm and advise customers on the correct parts needed for repairs or servicing Maintain up-to-date records of stock movements and transactions Upsell parts and accessories to maximise sales opportunities Provide exceptional customer service to both trade and retail customers Work efficiently under pressure in a fast-paced environment Collaborate with the workshop and service departments to ensure parts requirements are met promptly Requirements: Previous experience within a parts department of a motor trade dealership Excellent product knowledge and understanding of automotive parts Strong organisational skills and attention to detail Ability to work effectively under pressure and handle multiple tasks Great communication skills with a customer-focused approach Ability to upsell and maximise sales opportunities Full UK driving licence preferred If you are interested in this Parts Advisor vacancy or would like to explore other motor trade opportunities in Scotland, please contact Sam Butcher, Automotive Recruitment Specialist at Perfect Placement covering Ayr and Ayrshire, today to discover more about this fantastic Parts Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jul 25, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Your new company You'll be joining a market-leading organisation within the UK retail and e-commerce sector. The business operates at significant scale, with a strong digital presence and a complex, fast-moving commercial environment. Known for innovation, customer focus and continuous improvement, the company offers a collaborative culture with exposure to large-scale operations and high-quality finance professionals. Your new role As a Group Tax Manager, you will play a key role within a dynamic in-house tax function, supporting the organisation's UK tax compliance, reporting and advisory requirements. Working closely with finance, audit and wider stakeholders, your responsibilities will include: Preparing UK corporation tax computations, returns and supporting analysis Supporting quarterly instalment calculations and tax forecasting Assisting with monthly, quarterly and year-end tax reporting Working closely with auditors and supporting tax disclosures Maintaining strong tax governance and documentation, including SAO compliance Supporting HMRC queries and information requests Providing input on business queries, including expense treatment and withholding tax Assisting with transfer pricing data and documentation Carrying out technical research and supporting tax planning initiatives Identifying opportunities to improve tax processes, controls and use of tax technology This role offers broad exposure across tax compliance, reporting and advisory in a commercially focused environment. What you'll need to succeed To be successful in this role, you'll ideally bring: A recognised tax or accounting qualification (CTA, ACA, ACCA or equivalent) Strong experience in UK corporate tax, either from industry or practice A solid understanding of UK corporation tax compliance and reporting requirements Experience working with or supporting GAAP and audit processes The ability to interpret tax legislation and apply it practically to business scenarios Strong stakeholder management skills and a collaborative working style A proactive mindset with an interest in process improvement and tax technology What you'll get in return In return, you'll receive: A competitive salary and comprehensive benefits package Hybrid and flexible working options (2 office days per week) Exposure to a large, complex and high-profile tax environment Opportunities for career development and progression within a growing in-house tax team The chance to influence tax processes and support strategic business decisions A supportive, inclusive culture that values development and continuous improvement What you need to do now If you're interested in this Group Tax Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 25, 2026
Full time
Your new company You'll be joining a market-leading organisation within the UK retail and e-commerce sector. The business operates at significant scale, with a strong digital presence and a complex, fast-moving commercial environment. Known for innovation, customer focus and continuous improvement, the company offers a collaborative culture with exposure to large-scale operations and high-quality finance professionals. Your new role As a Group Tax Manager, you will play a key role within a dynamic in-house tax function, supporting the organisation's UK tax compliance, reporting and advisory requirements. Working closely with finance, audit and wider stakeholders, your responsibilities will include: Preparing UK corporation tax computations, returns and supporting analysis Supporting quarterly instalment calculations and tax forecasting Assisting with monthly, quarterly and year-end tax reporting Working closely with auditors and supporting tax disclosures Maintaining strong tax governance and documentation, including SAO compliance Supporting HMRC queries and information requests Providing input on business queries, including expense treatment and withholding tax Assisting with transfer pricing data and documentation Carrying out technical research and supporting tax planning initiatives Identifying opportunities to improve tax processes, controls and use of tax technology This role offers broad exposure across tax compliance, reporting and advisory in a commercially focused environment. What you'll need to succeed To be successful in this role, you'll ideally bring: A recognised tax or accounting qualification (CTA, ACA, ACCA or equivalent) Strong experience in UK corporate tax, either from industry or practice A solid understanding of UK corporation tax compliance and reporting requirements Experience working with or supporting GAAP and audit processes The ability to interpret tax legislation and apply it practically to business scenarios Strong stakeholder management skills and a collaborative working style A proactive mindset with an interest in process improvement and tax technology What you'll get in return In return, you'll receive: A competitive salary and comprehensive benefits package Hybrid and flexible working options (2 office days per week) Exposure to a large, complex and high-profile tax environment Opportunities for career development and progression within a growing in-house tax team The chance to influence tax processes and support strategic business decisions A supportive, inclusive culture that values development and continuous improvement What you need to do now If you're interested in this Group Tax Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Sales Executive Location: Orpington, BR6 Job Type: Full-time Salary: up to £45k per annum plus uncapped commission Are you a hands on Senior Sales Executive looking to join a small teams where you are able to use your initiative to influence your results? This strategic role is focused on driving growth through new business development in sectors such as Retail, Construction, Telecoms and Utilities. With a strong portfolio of forensic marking, asset tracking and intelligent security solutions, you will play a key role in expanding our market presence and achieving sales targets. Day-to-day duties of the role: New Business Development: Identify and secure new B2B clients, develop sector-specific strategies, and manage the full sales cycle from lead generation to contract closure. Consultative Security Solution Selling: Conduct discovery meetings, tailor proposals, and present solutions to senior stakeholders, positioning our products as essential tools for crime prevention and loss reduction. Sector Relationship Building: Establish long-term relationships within key sectors, enhance brand visibility through industry events, and act as a trusted advisor on security risk mitigation. Revenue Growth & Pipeline Management: Own and manage a sales pipeline, exceed revenue targets, and collaborate with internal teams to optimize lead conversion and solution design. Market Intelligence & Strategic Input: Monitor competitor activity and market trends, contribute to product positioning, and identify upsell opportunities within existing accounts. Required Skills & Qualifications: Security Sector Experience: Proven experience selling security products or solutions into B2B markets is desirable but not essential Proven B2B Closer: Demonstrable track record of exceeding sales targets in complex commercial environments. Sector Knowledge: Familiarity with Retail, Construction, Telecoms, or Utilities sectors. Commercially Astute: Strong skills in negotiation, pricing, and contract management. Consultative Seller: Deep understanding of risk, compliance, and operational drivers within enterprise environments. Self-Motivated & Driven: Resilience and a proactive approach in a performance-driven environment. Benefits: Competitive Base Salary with uncapped commission potential Benefits Package: Includes 23 days holiday, company pension, and ongoing professional development Career Progression: Opportunities to advance into Senior Commercial or Sector Leadership roles Exciting Growth Phase: Be part of a strategic expansion and innovation in security solutions Please apply online now to avoid disappointment.
Jul 25, 2026
Full time
Senior Sales Executive Location: Orpington, BR6 Job Type: Full-time Salary: up to £45k per annum plus uncapped commission Are you a hands on Senior Sales Executive looking to join a small teams where you are able to use your initiative to influence your results? This strategic role is focused on driving growth through new business development in sectors such as Retail, Construction, Telecoms and Utilities. With a strong portfolio of forensic marking, asset tracking and intelligent security solutions, you will play a key role in expanding our market presence and achieving sales targets. Day-to-day duties of the role: New Business Development: Identify and secure new B2B clients, develop sector-specific strategies, and manage the full sales cycle from lead generation to contract closure. Consultative Security Solution Selling: Conduct discovery meetings, tailor proposals, and present solutions to senior stakeholders, positioning our products as essential tools for crime prevention and loss reduction. Sector Relationship Building: Establish long-term relationships within key sectors, enhance brand visibility through industry events, and act as a trusted advisor on security risk mitigation. Revenue Growth & Pipeline Management: Own and manage a sales pipeline, exceed revenue targets, and collaborate with internal teams to optimize lead conversion and solution design. Market Intelligence & Strategic Input: Monitor competitor activity and market trends, contribute to product positioning, and identify upsell opportunities within existing accounts. Required Skills & Qualifications: Security Sector Experience: Proven experience selling security products or solutions into B2B markets is desirable but not essential Proven B2B Closer: Demonstrable track record of exceeding sales targets in complex commercial environments. Sector Knowledge: Familiarity with Retail, Construction, Telecoms, or Utilities sectors. Commercially Astute: Strong skills in negotiation, pricing, and contract management. Consultative Seller: Deep understanding of risk, compliance, and operational drivers within enterprise environments. Self-Motivated & Driven: Resilience and a proactive approach in a performance-driven environment. Benefits: Competitive Base Salary with uncapped commission potential Benefits Package: Includes 23 days holiday, company pension, and ongoing professional development Career Progression: Opportunities to advance into Senior Commercial or Sector Leadership roles Exciting Growth Phase: Be part of a strategic expansion and innovation in security solutions Please apply online now to avoid disappointment.
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee (where applicable) plus commission incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development' for non profits within fundraising. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 25, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee (where applicable) plus commission incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development' for non profits within fundraising. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
OUTBOUND CUSTOMER SUCCESS ADVISOR Salford - Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm 13.33 per hour ( 26k) ASAP - End of August (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges during onboarding, diagnosing issues and ensuring they complete the process smoothly. Customer Satisfaction Checks: Follow up with customers who have recently had products installed to gauge their satisfaction with the product and service. Issue Logging: Identify and log any concerns raised, escalating issues as needed to ensure prompt resolutions. Quote Progression: Contact customers who have requested quotes but haven't provided necessary information to move forward. Follow-Up: Reconnect with customers who haven't responded to previous requests for additional information. Remove Blockers: Work diligently to eliminate any obstacles in the quoting process, striving to convert more inquiries into booked and paid installations. Record Keeping: Maintain accurate records of all calls, outcomes and customer interactions in the CRM system. Feedback Loop: Collaborate closely with the Customer Service Manager to report common issues or trends. Brand Representation: Always represent the company professionally, reflecting brand values and building customer trust. What We're Looking For: To succeed in this role, you should possess the following qualities: Rapport Builder: An ability to connect quickly with customers and maintain a friendly telephone manner. Problem Solver: A keen mindset for identifying key issues and offering effective resolutions. Efficient Worker: An organised and conscientious approach to managing multiple call types throughout your day. Tech-Savvy: Basic IT literacy to effectively utilise CRM systems and tools. Performance Measures: Your success will be measured by: The number of successfully completed calls leading to customer onboarding. The number of quotes progressed to booked and paid. Call volume and quality against set targets. The number of 4- and 5-star customer reviews generated as a result of your outbound efforts. Apply Now! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 25, 2026
Seasonal
OUTBOUND CUSTOMER SUCCESS ADVISOR Salford - Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm 13.33 per hour ( 26k) ASAP - End of August (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges during onboarding, diagnosing issues and ensuring they complete the process smoothly. Customer Satisfaction Checks: Follow up with customers who have recently had products installed to gauge their satisfaction with the product and service. Issue Logging: Identify and log any concerns raised, escalating issues as needed to ensure prompt resolutions. Quote Progression: Contact customers who have requested quotes but haven't provided necessary information to move forward. Follow-Up: Reconnect with customers who haven't responded to previous requests for additional information. Remove Blockers: Work diligently to eliminate any obstacles in the quoting process, striving to convert more inquiries into booked and paid installations. Record Keeping: Maintain accurate records of all calls, outcomes and customer interactions in the CRM system. Feedback Loop: Collaborate closely with the Customer Service Manager to report common issues or trends. Brand Representation: Always represent the company professionally, reflecting brand values and building customer trust. What We're Looking For: To succeed in this role, you should possess the following qualities: Rapport Builder: An ability to connect quickly with customers and maintain a friendly telephone manner. Problem Solver: A keen mindset for identifying key issues and offering effective resolutions. Efficient Worker: An organised and conscientious approach to managing multiple call types throughout your day. Tech-Savvy: Basic IT literacy to effectively utilise CRM systems and tools. Performance Measures: Your success will be measured by: The number of successfully completed calls leading to customer onboarding. The number of quotes progressed to booked and paid. Call volume and quality against set targets. The number of 4- and 5-star customer reviews generated as a result of your outbound efforts. Apply Now! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the role A fantastic opportunity is available for a Personalisation Specialist to join the team at Graypaul Ferrari Birmingham. As a Personalisation Specialist, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about this iconic brand. You will guide clients through the most expressive and emotional part of the Ferrari journey, translating individual vision into refined, precise and compliant configurations. You will combine deep product and process knowledge with storytelling and advisory finesse, acting as the direct interface with Ferrari HQ and ensuring that personalisation standards, tools and initiatives are flawlessly executed at dealership level. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in luxury retail. You will also have a genuine passion for providing exceptional customer service. This is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel. We offer extensive training to allow you to develop expert knowledge of the Ferrari. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jul 25, 2026
Full time
About the role A fantastic opportunity is available for a Personalisation Specialist to join the team at Graypaul Ferrari Birmingham. As a Personalisation Specialist, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about this iconic brand. You will guide clients through the most expressive and emotional part of the Ferrari journey, translating individual vision into refined, precise and compliant configurations. You will combine deep product and process knowledge with storytelling and advisory finesse, acting as the direct interface with Ferrari HQ and ensuring that personalisation standards, tools and initiatives are flawlessly executed at dealership level. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in luxury retail. You will also have a genuine passion for providing exceptional customer service. This is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel. We offer extensive training to allow you to develop expert knowledge of the Ferrari. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
French Customer Services Advisor Milton Keynes (Office Based) Temporary to Permanent £15.14 per hour during temporary period £30,900 on permanent contract Hours: 8am-5pm or 9am-6pm, including every other weekend. Join a Global Luxury Fashion Brand Are you fluent in both French and English (mother tongue standard) and passionate about delivering an outstanding customer experience? We are recruiting on behalf of a prestigious international fashion brand renowned for its premium products, exceptional quality, and customer-first approach. As a French Customer Services Advisor , you will play a pivotal role in creating memorable experiences for customers across the globe, ensuring every interaction reflects the high standards and reputation of the brand. This is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment and takes pride in providing a seamless, personalised service. Whether supporting customers with a purchase, answering product enquiries, or resolving order issues, you'll be an ambassador for a world-class luxury brand. The Role As the first point of contact for our French and English-speaking customers, you'll be responsible for delivering a professional, efficient, and empathetic service across multiple channels. Key responsibilities include: Handling inbound calls, emails, and live chat enquiries from customers wishing to place orders or discuss existing purchases Providing expert guidance on products, promotions, exclusive offers, and seasonal campaigns Managing enquiries relating to deliveries, returns, exchanges, cancellations, and order tracking Resolving customer concerns with professionalism, care, and a solutions-focused approach Building rapport with customers and creating positive brand experiences with every interaction Ensuring service levels consistently reflect the premium standards expected of a luxury retail brand About You We're looking for someone who: Is fluent in both French and English (written and spoken, to mother tongue standard) Has excellent communication and interpersonal skills Is passionate about delivering exceptional customer service Remains calm, professional, and proactive in a busy environment Enjoys problem-solving and taking ownership of customer queries Previous customer service experience is advantageous, but not essential Temporary to Permanent Opportunity During the initial 3-month probationary period , you will be employed through Tate Recruitment on a weekly timesheet basis with weekly pay. Following successful completion of this period, you will transfer onto a permanent contract with no further probation, gaining access to the full employee benefits package from day one. The role is fully office-based during the temporary period. Once permanent, employees can apply for a hybrid working arrangement. Permanent Benefits Package £30,900 annual salary Opportunity to apply for hybrid working Overtime opportunities 28 days holiday including Bank Holidays, increasing with service Reward and recognition vouchers Generous 50% employee discount Cycle to Work Scheme Discounted gym membership Health Shield Cash Plan Life Assurance Modern, vibrant workplace with breakout areas, pool tables, table tennis, complimentary tea and coffee Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jul 25, 2026
Seasonal
French Customer Services Advisor Milton Keynes (Office Based) Temporary to Permanent £15.14 per hour during temporary period £30,900 on permanent contract Hours: 8am-5pm or 9am-6pm, including every other weekend. Join a Global Luxury Fashion Brand Are you fluent in both French and English (mother tongue standard) and passionate about delivering an outstanding customer experience? We are recruiting on behalf of a prestigious international fashion brand renowned for its premium products, exceptional quality, and customer-first approach. As a French Customer Services Advisor , you will play a pivotal role in creating memorable experiences for customers across the globe, ensuring every interaction reflects the high standards and reputation of the brand. This is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment and takes pride in providing a seamless, personalised service. Whether supporting customers with a purchase, answering product enquiries, or resolving order issues, you'll be an ambassador for a world-class luxury brand. The Role As the first point of contact for our French and English-speaking customers, you'll be responsible for delivering a professional, efficient, and empathetic service across multiple channels. Key responsibilities include: Handling inbound calls, emails, and live chat enquiries from customers wishing to place orders or discuss existing purchases Providing expert guidance on products, promotions, exclusive offers, and seasonal campaigns Managing enquiries relating to deliveries, returns, exchanges, cancellations, and order tracking Resolving customer concerns with professionalism, care, and a solutions-focused approach Building rapport with customers and creating positive brand experiences with every interaction Ensuring service levels consistently reflect the premium standards expected of a luxury retail brand About You We're looking for someone who: Is fluent in both French and English (written and spoken, to mother tongue standard) Has excellent communication and interpersonal skills Is passionate about delivering exceptional customer service Remains calm, professional, and proactive in a busy environment Enjoys problem-solving and taking ownership of customer queries Previous customer service experience is advantageous, but not essential Temporary to Permanent Opportunity During the initial 3-month probationary period , you will be employed through Tate Recruitment on a weekly timesheet basis with weekly pay. Following successful completion of this period, you will transfer onto a permanent contract with no further probation, gaining access to the full employee benefits package from day one. The role is fully office-based during the temporary period. Once permanent, employees can apply for a hybrid working arrangement. Permanent Benefits Package £30,900 annual salary Opportunity to apply for hybrid working Overtime opportunities 28 days holiday including Bank Holidays, increasing with service Reward and recognition vouchers Generous 50% employee discount Cycle to Work Scheme Discounted gym membership Health Shield Cash Plan Life Assurance Modern, vibrant workplace with breakout areas, pool tables, table tennis, complimentary tea and coffee Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Michael Page have partnered with a reputable Non for Profit Organisation in York to recruit for Contact Centre Claims Advisors to start asap! This would be an exceptional opportunity to join a company which have an excellent name within their market provide the best training and development and to join a fun collaborative team! If you are passionate about helping and providing care to customers thrive in busy environments please apply! Client Details Michael Page have partnered with a reputable Non for Profit Organisation in York to recruit for Contact Centre Claims Advisors to start asap! This would be an exceptional opportunity to join a company which have an excellent name within their market provide the best training and development and to join a fun collaborative team! If you are passionate about helping and providing care to customers thrive in busy environments please apply! Description As a Contact Centre Claims Advisor you will be supporting existing members with a range of queries regarding their healthcare services ensuring each call is dealt with to the highest standard and resolved quickly and efficiently. You will be processing claims from start to finish alongside booking medical appointments and will be corresponding with customers mainly over the telephone and email. The position will be extremely fast paced whilst making sure each interaction with every customer has the best experience. Profile Previous customer service/contact centre experience desirable however the business can be open to healthcare backgrounds alongside retail and hospitality! Strong communication skills and an excellent telephone manner Able to work in a high volume fast paced setting Resilient and a positive can do attitude Passionate about helping and supporting customers An excellent team player Job Offer Salary of 26300+ reputable company within the non for profit sector+ central York+ full training provided+ excellent progression and development opportunities+ good benefits package+ free gym on site+ private medical insurance+ discounts of all the major retailors+ easily accessible location in York with free parking+ hybrid working+ superb offices and facilities+ Monday to Friday 9am-5pm+ lovely team and culture+ immediate interviews being held please apply now!
Jul 25, 2026
Full time
Michael Page have partnered with a reputable Non for Profit Organisation in York to recruit for Contact Centre Claims Advisors to start asap! This would be an exceptional opportunity to join a company which have an excellent name within their market provide the best training and development and to join a fun collaborative team! If you are passionate about helping and providing care to customers thrive in busy environments please apply! Client Details Michael Page have partnered with a reputable Non for Profit Organisation in York to recruit for Contact Centre Claims Advisors to start asap! This would be an exceptional opportunity to join a company which have an excellent name within their market provide the best training and development and to join a fun collaborative team! If you are passionate about helping and providing care to customers thrive in busy environments please apply! Description As a Contact Centre Claims Advisor you will be supporting existing members with a range of queries regarding their healthcare services ensuring each call is dealt with to the highest standard and resolved quickly and efficiently. You will be processing claims from start to finish alongside booking medical appointments and will be corresponding with customers mainly over the telephone and email. The position will be extremely fast paced whilst making sure each interaction with every customer has the best experience. Profile Previous customer service/contact centre experience desirable however the business can be open to healthcare backgrounds alongside retail and hospitality! Strong communication skills and an excellent telephone manner Able to work in a high volume fast paced setting Resilient and a positive can do attitude Passionate about helping and supporting customers An excellent team player Job Offer Salary of 26300+ reputable company within the non for profit sector+ central York+ full training provided+ excellent progression and development opportunities+ good benefits package+ free gym on site+ private medical insurance+ discounts of all the major retailors+ easily accessible location in York with free parking+ hybrid working+ superb offices and facilities+ Monday to Friday 9am-5pm+ lovely team and culture+ immediate interviews being held please apply now!