Customer Service Advisor

Reed Business Support are recruiting for a Customer Service Advisor on behalf of our valued clients. This Customer Service Advisor opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Customer Service Advisor, you will play a key role in supporting the wider team and delivering an excellent customer experience.

• Handling inbound and outbound customer enquiries via phone and email

• Resolving queries efficiently while maintaining a high level of professionalism

• Updating internal systems with accurate customer information

• Working closely with internal departments to ensure smooth service delivery

• Delivering exceptional service and building strong customer relationships

• Previous experience in a customer service, call centre, or retail environment desirable

• Excellent communication and listening skills

• Strong problem-solving ability and a calm, professional approach

• Confident using Microsoft Office and CRM/customer systems

• Positive, adaptable, and team-focused

If you are interested in this Customer Service Advisor role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.