Customer Service Clerk

  • Personnel Solutions (Midlands) Ltd
  • Feb 04, 2026
Seasonal Administration

Job Description

This is a customer service based role within a transport office, if you have experience in a transport office this would be an advantage.

Experience with Microsoft office Word/Excel etc is essential.

Duties will include-

  • Taking calls from drivers ref delivery issues/restrictions
  • Liaising with the clients customer service team on email and phone calls ref delivery issues.
  • Collating all delivery PODS from all company depots
  • Ensuring all PODS are received back and completed in full/correctly.
  • Liaise with drivers
  • Control of the company paperwork - archive, log and monitoring this to destroy paperwork as and when required.
  • Working on own initiative alone, as well as part of a team.
  • Good time management
  • Producing monthly reports for Customer service manager.
  • General support within the team.

Hours for this role are (Apply online only) Monday- Friday.

Candidates must be available to start on Monday 23rd Feb 2026.

THIS IS AN ONGOING TEMPORARY ROLE THAT WILL BE ONGOING UNTIL APRIL 2026.