Commercial Account Handler

  • Massenhove Recruitment Limited
  • Feb 04, 2026
Full time Marketing

Job Description

Commercial Account Handler

Job Market - Insurance

Commercial Account Handler - About the role

Fantastic opportunity for an individual who is at the start of their insurance career to join a growing company as a Commercial Account Handler.

Currently fully remote, this role will eventually become hybrid with the offices based in the City of London

Commercial Account Handler - Key duties

Prepare and issue SME quotations across core products.

Handle mid-term adjustments, renewals, and cancellations

Create and manage client records on Acturis.

Upload and maintain documents on Acturis and insurer portals.

Chase underwriting information, NCDs, claims history, and surveys.

Liaise with insurers, MGAs, and the principal where required.

Issue policy documents, schedules, and certificates.

Support premium collection and queries with the accounts team.

Keep accurate notes and diary entries on Acturis.

Ensure FCA and AR compliance at all times.

Commercial Account Handler - Key requirements

SME commercial insurance experience (Knowledge of property, trades, and hospitality risks would be hugely beneficial)

Acturis user.

Strong attention to detail.

Good written and verbal communication.

Ability to manage multiple cases at once.

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.