Job Description
Key Responsibilities
- Act as the primary point of contact for clients, managing enquiries, correspondence, and providing high-quality customer support.
- Prepare and process purchase orders, ensuring accuracy and full compliance with procurement and quality policies.
- Maintain accurate records by filing and archiving all documentation in line with audit requirements.
- Proactively identify new sales opportunities and support business growth initiatives.
- Support global group requests for UK-origin products within the Clinical Trial and Human Care lines of business.
- Assist Account Managers with regulatory documentation and related administrative requirements.
- Collaborate closely with internal departments to ensure effective communication and smooth operational workflows.
- Demonstrate potential for progression into an Account Manager role for the right candidate.
Qualifications
- Experience: Minimum of 1 year in a similar role.
- Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook); knowledge of SAGE is an advantage.
- Personal Attributes: Highly organised, structured, and detail-oriented with a proactive, solution-focused approach.
- Able to work effectively both independently and as part of a sales team.
Key Skills
- Strong team player with a collaborative mindset
- Highly responsive and customer-focused
- Excellent attention to detail
- Willing to go the extra mile to deliver results
About Eye4 Recruitment