Therapy Services Admin

Temporary to Permanent Administrator - Chelmsford

Are you an organised and enthusiastic individual with a passion for providing exceptional service? Our client is looking for a Therapy Services Admin to join their dedicated team in Chelmsford! This temporary to permanent position is your chance to make a meaningful impact in the healthcare industry.

Position Details:

• Contract Type: Temporary to Permanent - Temporary during the onboard process to then go permanent.
• Working Hours: Monday to Friday, 10 AM - 6 PM
• Location: Chelmsford
• Team Size: 3 members

Your duties will include:

• Answering phone calls and addressing queries while directing callers to the appropriate departments
• Managing incoming mail and keeping the reception area tidy and welcoming
• Ensuring the coffee machine is stocked for staff and guests.
• Providing coverage for late evening clinics as required
• Completing new patient paperwork
• Typing up assessment letters and managing client discharges
• Updating patient details accurately in internal systems
• Logging new referrals and managing appointment schedules
• Assisting with shared email inboxes and diary management for consultants
• Strong administrative experience and a knack for multitasking
• Proficiency in Microsoft Office and general computer literacy
• Excellent organisational skills and the ability to work under pressure.
• Exceptional customer service skills and a friendly telephone manner

Communication is Key:
You will interact with patients, colleagues, and external parties daily, making effective communication essential to your success.

Please note that you will need to undergo an enhanced DBS check to ensure the safety and well-being of our patients.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.