6 MONTH FIXED TERM CONTRACT The role of the ER Consultant is to support managers by providing a professional advisory service to manage and resolve employee relations cases consistently and effectively, with a focus on gaining the best outcomes for both the business and our employees. This role requires someone that is customer focused and highly organised, who has a detailed knowledge of employee relations and significant experience of employee relations case management. What you'll be doing as a Employee Relations Consultant Providing professional advice to managers for all employee relations queries, including absence, discipline, workplace resolution, capability, redundancy appeals, probation, flexible working, settlements and employment law. This may include reviewing investigation reports and complex letters or communications. Identifying, assessing, managing, resolving and escalating risks as appropriate. Ensuring that ER cases are managed and resolved efficiently and effectively and in line with team KPIs. Partnering with specific business areas to build and respond to ER insights using monthly dashboards; Attendance at monthly meetings with specific business areas to bring ER concerns to the fore for discussion, insight and resolution; Partnering with HR Consultants and HR Partners in relation to build an ongoing culture of continuous improvement; Developing and working within a case management system, using reporting tools to improve efficient case management. Maintaining case management records to ensure they are clear, concise and in line with GDPR. Case managing, and making recommendations in relation to, employment law claims. Working with other team members to share best practice and ensure cases are managed effectively with integrity and in compliance with company standards and statutory requirements. Providing professional advice to managers in accordance with policy, standards, guidance and employment legislation in order to drive improvement in employee effectiveness and performance. Developing the skills and professional knowledge of managers via individual live case coaching, support, and challenge. Providing a quality business-focused service by offering expert advice and policy training and acting as subject matter experts. Keeping your Employment Law knowledge up to date via internal and external sources, in order to identify best practice/case law relevant to Thames Water. Working in collaboration as part of the People Services team to deliver the function's objectives and provide recommendations for ER standards and process improvements. Leading and participating in project / continuous improvement work as required. Maintaining positive relationships with the wider business functions including HR Partners, HR Consultants, Occupational Health, Health & Safety, Business Integrity, Data Protection, Trade Unions etc. Working closely with our external lawyers to provide best practice advice and guidance to our managers; as well as supporting with the response to ACAS/ET claims. Base location: Reading - Hybrid Working pattern: 36 Hours What you should bring to the role To thrive in this role, the essential criteria you'll need is: Accomplished HR employment law and advisory skills with a good level of experience of coaching managers on difficult employee matters. An up-to-date, in-depth knowledge of employment law, tribunal process and ACAS with HR best practice, as it relates to managing the practical application of policy to employee performance in respect of absence, discipline, workplace resolution, conduct, capability, medical capability, flexible working, probation and settlement agreements. (this is subject to change) Highly organised and responsive, with the ability to prioritise work to meet tight deadlines. Confident and tenacious, taking ownership of issues to resolution in a timely manner. Experience of managing challenging stakeholders. Resilient and able to be flexible to change in demands, whilst remaining approachable. Trustworthy, with ability to maintain confidentiality. Excellent communication skills. Able to adapt and build rapport/provide advice to all levels. An active listener who is naturally inquisitive and able to coach people to reach a solution. Ability to work collaboratively with colleagues across the business. CIPD qualification desirable. What's in it for you? Competitive salary up to £54,000 per annum, depending on experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Jul 29, 2026
Full time
6 MONTH FIXED TERM CONTRACT The role of the ER Consultant is to support managers by providing a professional advisory service to manage and resolve employee relations cases consistently and effectively, with a focus on gaining the best outcomes for both the business and our employees. This role requires someone that is customer focused and highly organised, who has a detailed knowledge of employee relations and significant experience of employee relations case management. What you'll be doing as a Employee Relations Consultant Providing professional advice to managers for all employee relations queries, including absence, discipline, workplace resolution, capability, redundancy appeals, probation, flexible working, settlements and employment law. This may include reviewing investigation reports and complex letters or communications. Identifying, assessing, managing, resolving and escalating risks as appropriate. Ensuring that ER cases are managed and resolved efficiently and effectively and in line with team KPIs. Partnering with specific business areas to build and respond to ER insights using monthly dashboards; Attendance at monthly meetings with specific business areas to bring ER concerns to the fore for discussion, insight and resolution; Partnering with HR Consultants and HR Partners in relation to build an ongoing culture of continuous improvement; Developing and working within a case management system, using reporting tools to improve efficient case management. Maintaining case management records to ensure they are clear, concise and in line with GDPR. Case managing, and making recommendations in relation to, employment law claims. Working with other team members to share best practice and ensure cases are managed effectively with integrity and in compliance with company standards and statutory requirements. Providing professional advice to managers in accordance with policy, standards, guidance and employment legislation in order to drive improvement in employee effectiveness and performance. Developing the skills and professional knowledge of managers via individual live case coaching, support, and challenge. Providing a quality business-focused service by offering expert advice and policy training and acting as subject matter experts. Keeping your Employment Law knowledge up to date via internal and external sources, in order to identify best practice/case law relevant to Thames Water. Working in collaboration as part of the People Services team to deliver the function's objectives and provide recommendations for ER standards and process improvements. Leading and participating in project / continuous improvement work as required. Maintaining positive relationships with the wider business functions including HR Partners, HR Consultants, Occupational Health, Health & Safety, Business Integrity, Data Protection, Trade Unions etc. Working closely with our external lawyers to provide best practice advice and guidance to our managers; as well as supporting with the response to ACAS/ET claims. Base location: Reading - Hybrid Working pattern: 36 Hours What you should bring to the role To thrive in this role, the essential criteria you'll need is: Accomplished HR employment law and advisory skills with a good level of experience of coaching managers on difficult employee matters. An up-to-date, in-depth knowledge of employment law, tribunal process and ACAS with HR best practice, as it relates to managing the practical application of policy to employee performance in respect of absence, discipline, workplace resolution, conduct, capability, medical capability, flexible working, probation and settlement agreements. (this is subject to change) Highly organised and responsive, with the ability to prioritise work to meet tight deadlines. Confident and tenacious, taking ownership of issues to resolution in a timely manner. Experience of managing challenging stakeholders. Resilient and able to be flexible to change in demands, whilst remaining approachable. Trustworthy, with ability to maintain confidentiality. Excellent communication skills. Able to adapt and build rapport/provide advice to all levels. An active listener who is naturally inquisitive and able to coach people to reach a solution. Ability to work collaboratively with colleagues across the business. CIPD qualification desirable. What's in it for you? Competitive salary up to £54,000 per annum, depending on experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Sales Executive Doncaster Full-time Permanent c£30,000 plus commission and expenses Our client designs and delivers specialist vehicle conversions, transforming standard commercial vehicles into practical, purpose-built solutions for customers across a range of industries. They are looking for a Sales Executive to join their friendly and supportive team. This is an entry level position and an excellent opportunity for someone with experience or knowledge of the automotive or commercial vehicle sector who is looking to develop a career in sales and business development. Working closely with the sales manager and other sales execs, you will help generate new business opportunities, build relationships and support the entire sales process. Full product, industry and vehicle conversion training will be provided. Duties of the Sales Executive include: Identifying and developing new customer opportunities across commercial vehicle fleets, leasing companies, vehicle operators, civils and building industry and other sectors. Making outbound calls, sending emails and using LinkedIn to introduce the business to prospective customers. Following up enquiries and maintaining regular contact with prospects. Recording customer interactions and sales activity within the CRM system. Supporting lead generation activities and helping to build a healthy pipeline of opportunities. Qualifying enquiries and gathering information on customer vehicle and operational requirements. Assisting with quotations, customer information and sales documentation with support from the wider team. Attending customer visits, trade events, exhibitions and networking opportunities across the UK. A full UK driving licence and access to your own transport is essential. To be considered for this role, you will have: Experience or knowledge of the automotive or commercial vehicle sector gained through dealerships, fleet, leasing, rental, parts, service, vehicle conversions or a similar environment. An interest in sales and business development and a desire to build a long-term career in a customer-focused role. Confidence communicating with customers both over the phone and face-to-face. A proactive approach and willingness to learn. Good organisational skills and attention to detail. Competent Word and Excel skills, with CRM experience being advantageous but not essential. Previous sales experience would be beneficial but is not essential. We are equally keen to hear from automotive professionals looking to move into a sales-focused role, as full training and ongoing support will be provided. Benefits Salary: c£30,000 DOE Commission/Bonus: Based on achievable and motivational targets. Working Hours: Monday to Thursday 8:30am - 5:00pm, Friday 8:30am - 1:30pm Holidays: 25 days plus statutory holidays Additional Benefits: Free refreshments, supportive and friendly working environment, ongoing training and development and the opportunity to build a long-term career within a growing business Travail Employment Group is acting as an employment agency.
Jul 29, 2026
Full time
Sales Executive Doncaster Full-time Permanent c£30,000 plus commission and expenses Our client designs and delivers specialist vehicle conversions, transforming standard commercial vehicles into practical, purpose-built solutions for customers across a range of industries. They are looking for a Sales Executive to join their friendly and supportive team. This is an entry level position and an excellent opportunity for someone with experience or knowledge of the automotive or commercial vehicle sector who is looking to develop a career in sales and business development. Working closely with the sales manager and other sales execs, you will help generate new business opportunities, build relationships and support the entire sales process. Full product, industry and vehicle conversion training will be provided. Duties of the Sales Executive include: Identifying and developing new customer opportunities across commercial vehicle fleets, leasing companies, vehicle operators, civils and building industry and other sectors. Making outbound calls, sending emails and using LinkedIn to introduce the business to prospective customers. Following up enquiries and maintaining regular contact with prospects. Recording customer interactions and sales activity within the CRM system. Supporting lead generation activities and helping to build a healthy pipeline of opportunities. Qualifying enquiries and gathering information on customer vehicle and operational requirements. Assisting with quotations, customer information and sales documentation with support from the wider team. Attending customer visits, trade events, exhibitions and networking opportunities across the UK. A full UK driving licence and access to your own transport is essential. To be considered for this role, you will have: Experience or knowledge of the automotive or commercial vehicle sector gained through dealerships, fleet, leasing, rental, parts, service, vehicle conversions or a similar environment. An interest in sales and business development and a desire to build a long-term career in a customer-focused role. Confidence communicating with customers both over the phone and face-to-face. A proactive approach and willingness to learn. Good organisational skills and attention to detail. Competent Word and Excel skills, with CRM experience being advantageous but not essential. Previous sales experience would be beneficial but is not essential. We are equally keen to hear from automotive professionals looking to move into a sales-focused role, as full training and ongoing support will be provided. Benefits Salary: c£30,000 DOE Commission/Bonus: Based on achievable and motivational targets. Working Hours: Monday to Thursday 8:30am - 5:00pm, Friday 8:30am - 1:30pm Holidays: 25 days plus statutory holidays Additional Benefits: Free refreshments, supportive and friendly working environment, ongoing training and development and the opportunity to build a long-term career within a growing business Travail Employment Group is acting as an employment agency.
2nd Line Support Engineer - Windows, Microsoft 365 Market Rate (Inside IR35) Hybrid/London (3 days onsite) 4 months My client is seeking a 2nd Line Support Engineer to provide hands-on and remote support across a fast-paced, business-critical environment, acting as an escalation point for technical issues and supporting a wide range of end-user technologies. Key Requirements: Experience in 2nd Line Support, Desktop Support or End User Computing. Strong knowledge of Windows, Microsoft 365, laptops, desktops, printers and mobile devices. Experience with Active Directory, Entra ID and user access management. Good understanding of TCP/IP, Wi-Fi and network troubleshooting. Experience supporting, configuring and deploying end-user devices. Strong incident management and ticketing system experience. Excellent troubleshooting, communication and customer service skills. Ability to prioritise workload and manage issues through to resolution. Comfortable providing both onsite and remote support on a shift pattern. Nice to Have: Experience in healthcare, regulated or business-critical environments. ServiceNow or similar ITSM experience. Microsoft Intune or Endpoint Manager exposure. ITIL knowledge. Relevant Microsoft, CompTIA or ITIL certifications. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 29, 2026
Contractor
2nd Line Support Engineer - Windows, Microsoft 365 Market Rate (Inside IR35) Hybrid/London (3 days onsite) 4 months My client is seeking a 2nd Line Support Engineer to provide hands-on and remote support across a fast-paced, business-critical environment, acting as an escalation point for technical issues and supporting a wide range of end-user technologies. Key Requirements: Experience in 2nd Line Support, Desktop Support or End User Computing. Strong knowledge of Windows, Microsoft 365, laptops, desktops, printers and mobile devices. Experience with Active Directory, Entra ID and user access management. Good understanding of TCP/IP, Wi-Fi and network troubleshooting. Experience supporting, configuring and deploying end-user devices. Strong incident management and ticketing system experience. Excellent troubleshooting, communication and customer service skills. Ability to prioritise workload and manage issues through to resolution. Comfortable providing both onsite and remote support on a shift pattern. Nice to Have: Experience in healthcare, regulated or business-critical environments. ServiceNow or similar ITSM experience. Microsoft Intune or Endpoint Manager exposure. ITIL knowledge. Relevant Microsoft, CompTIA or ITIL certifications. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A unique business combining independent news, market data, advanced analytics and expert insight to help energy professionals understand markets, manage risk and make better decisions. Your new role seeking an experienced Project Manager with strong Agile delivery experience to support the Business and work closely with the Product Manager to deliver high-quality projects on time, within scope and within budget. The successful candidate will be responsible for planning, coordinating and managing projects through iterative delivery cycles, while ensuring clear communication, effective stakeholder engagement and continuous improvement across the project lifecycle Lead the planning, delivery and governance of projects using Agile delivery approaches. Work closely with the Product Manager, Product Owners, business stakeholders and delivery teams to define scope, priorities, milestones and success criteria. Support the Product Manager by coordinating delivery activity, tracking actions, preparing updates and ensuring project priorities are clearly communicated across the business. Manage project plans, sprint schedules, budgets, risks, issues, dependencies and change requests. Remove blockers and support delivery teams to maintain momentum, focus and accountability. Track progress using relevant tools, metrics and reporting methods, such as velocity and delivery dashboards. Communicate project status, risks and decisions clearly to senior stakeholders and project sponsors. Ensure project deliverables meet agreed quality standards, business objectives and customer needs. Promote continuous improvement by embedding lessons learned and improving team ways of working. Support effective collaboration across technical, operational, commercial and customer-facing teams. What you'll need to succeed Proven experience managing projects from initiation through to completion. Experience supporting iterative delivery cycles. Excellent stakeholder management, communication and influencing skills. Ability to manage competing priorities, changing requirements and delivery risks. Experience working with cross-functional teams, including technical and non-technical stakeholders. Strong planning, organisation, problem-solving and decision-making skills. Confidence using project management and collaboration tools such as Jira, Planner or similar. Ability to produce clear project documentation, reports and governance updates. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 29, 2026
Contractor
Your new company A unique business combining independent news, market data, advanced analytics and expert insight to help energy professionals understand markets, manage risk and make better decisions. Your new role seeking an experienced Project Manager with strong Agile delivery experience to support the Business and work closely with the Product Manager to deliver high-quality projects on time, within scope and within budget. The successful candidate will be responsible for planning, coordinating and managing projects through iterative delivery cycles, while ensuring clear communication, effective stakeholder engagement and continuous improvement across the project lifecycle Lead the planning, delivery and governance of projects using Agile delivery approaches. Work closely with the Product Manager, Product Owners, business stakeholders and delivery teams to define scope, priorities, milestones and success criteria. Support the Product Manager by coordinating delivery activity, tracking actions, preparing updates and ensuring project priorities are clearly communicated across the business. Manage project plans, sprint schedules, budgets, risks, issues, dependencies and change requests. Remove blockers and support delivery teams to maintain momentum, focus and accountability. Track progress using relevant tools, metrics and reporting methods, such as velocity and delivery dashboards. Communicate project status, risks and decisions clearly to senior stakeholders and project sponsors. Ensure project deliverables meet agreed quality standards, business objectives and customer needs. Promote continuous improvement by embedding lessons learned and improving team ways of working. Support effective collaboration across technical, operational, commercial and customer-facing teams. What you'll need to succeed Proven experience managing projects from initiation through to completion. Experience supporting iterative delivery cycles. Excellent stakeholder management, communication and influencing skills. Ability to manage competing priorities, changing requirements and delivery risks. Experience working with cross-functional teams, including technical and non-technical stakeholders. Strong planning, organisation, problem-solving and decision-making skills. Confidence using project management and collaboration tools such as Jira, Planner or similar. Ability to produce clear project documentation, reports and governance updates. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the South Wales region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
Jul 29, 2026
Full time
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the South Wales region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme
Jul 29, 2026
Full time
We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Cambridge region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
Jul 29, 2026
Full time
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Cambridge region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
We're looking for an experienced Team Leader to oversee ESEL (Electronic Shelf Edge Label) installation projects across retail and supermarket sites. This hands-on role combines team leadership, installation expertise, customer liaison, and project administration to ensure projects are delivered safely, efficiently, and to a high standard. Key Responsibilities Lead and supervise installation teams on-site. Allocate workloads and monitor project progress. Ensure installation quality standards are achieved. Train and support installers where required. Conduct quality checks and resolve issues. Act as the main point of contact for store management. Complete daily reporting and site documentation. Promote safe working practices at all times. Essential Requirements Previous team leadership or supervisory experience. Strong organisational and communication skills. Ability to motivate and manage teams. Good customer service and administration skills. Excellent attention to detail and ability to work under pressure. Desirable Experience Retail fit-outs or shop fitting. Field-based team leadership. Merchandising management. ESEL installation projects. Ideal for: Retail Installation Supervisors, Merchandising Managers, Shop Fitting Team Leaders, and Project Supervisors looking to take the next step in their career. Rate: £240-£260 per day (outside IR35) Contract: Project-based / Contract opportunities available Location: Various retail and supermarket sites across the UK Any reimbursement of mileage, travel, accommodation, or other business expenses is subject to the requirements, budget, and approval process of the individual project. Expenses are not guaranteed and will be agreed prior to assignment where applicable. Apply today to join our growing ESEL deployment team.
Jul 29, 2026
Contractor
We're looking for an experienced Team Leader to oversee ESEL (Electronic Shelf Edge Label) installation projects across retail and supermarket sites. This hands-on role combines team leadership, installation expertise, customer liaison, and project administration to ensure projects are delivered safely, efficiently, and to a high standard. Key Responsibilities Lead and supervise installation teams on-site. Allocate workloads and monitor project progress. Ensure installation quality standards are achieved. Train and support installers where required. Conduct quality checks and resolve issues. Act as the main point of contact for store management. Complete daily reporting and site documentation. Promote safe working practices at all times. Essential Requirements Previous team leadership or supervisory experience. Strong organisational and communication skills. Ability to motivate and manage teams. Good customer service and administration skills. Excellent attention to detail and ability to work under pressure. Desirable Experience Retail fit-outs or shop fitting. Field-based team leadership. Merchandising management. ESEL installation projects. Ideal for: Retail Installation Supervisors, Merchandising Managers, Shop Fitting Team Leaders, and Project Supervisors looking to take the next step in their career. Rate: £240-£260 per day (outside IR35) Contract: Project-based / Contract opportunities available Location: Various retail and supermarket sites across the UK Any reimbursement of mileage, travel, accommodation, or other business expenses is subject to the requirements, budget, and approval process of the individual project. Expenses are not guaranteed and will be agreed prior to assignment where applicable. Apply today to join our growing ESEL deployment team.
Manufacturing Team Leader (Late Shift) 36.5 hours per week Monday to Thursday Every Friday Off This is an opportunity to join a market-leading precision manufacturing business that supplies mission-critical components to globally recognised customers operating within highly regulated industries. Known for its engineering excellence, commitment to quality and investment in modern manufacturing, the company is seeking a Manufacturing Team Leader to lead a team of approximately 30 employees on a dedicated late shift operation. The Role of the Manufacturing Team Leader This role is about more than managing production output. The successful candidate will lead, motivate and develop an established team, helping to foster a positive, accountable and high-performing culture. With a strong focus on people leadership, you will build trust and engagement across the workforce, drive improvements in communication and team performance, and support the wider business in achieving its operational goals. Over time, the role will also play an increasing part in continuous improvement and operational performance initiatives. Working closely with senior leadership and support functions, you will be the key point of leadership for the late shift operation. Key responsibilities of the Manufacturing Team Leader include: Leading and developing a team of approximately 30 production employees. Creating a positive culture focused on teamwork, accountability and continuous improvement. Managing performance, attendance and employee relations matters. Driving high standards of safety, quality and productivity. Supporting production activities to meet customer requirements. Acting as the main escalation point for operational issues during the shift. Working closely with engineering, planning and quality teams. Identifying opportunities to improve efficiency and team performance. Ensuring effective shift handovers and operational continuity. About You We are keen to hear from individuals with leadership experience within manufacturing, production or other regulated environments. You may currently be a Team Leader, Shift Supervisor, Production Supervisor or Manufacturing Supervisor. Most importantly, you will be a strong people manager who can engage an established workforce, gain buy-in, build credibility and lead positive change. What's on Offer Four-day working week. Late shift pattern with every Friday off. Opportunity to make a genuine impact on team culture and performance. Visible leadership role with long-term career development prospects. The chance to join a successful and growing manufacturing business. This is an excellent opportunity for a people-focused leader who enjoys developing teams, influencing change and driving high performance within a manufacturing environment. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Jul 29, 2026
Full time
Manufacturing Team Leader (Late Shift) 36.5 hours per week Monday to Thursday Every Friday Off This is an opportunity to join a market-leading precision manufacturing business that supplies mission-critical components to globally recognised customers operating within highly regulated industries. Known for its engineering excellence, commitment to quality and investment in modern manufacturing, the company is seeking a Manufacturing Team Leader to lead a team of approximately 30 employees on a dedicated late shift operation. The Role of the Manufacturing Team Leader This role is about more than managing production output. The successful candidate will lead, motivate and develop an established team, helping to foster a positive, accountable and high-performing culture. With a strong focus on people leadership, you will build trust and engagement across the workforce, drive improvements in communication and team performance, and support the wider business in achieving its operational goals. Over time, the role will also play an increasing part in continuous improvement and operational performance initiatives. Working closely with senior leadership and support functions, you will be the key point of leadership for the late shift operation. Key responsibilities of the Manufacturing Team Leader include: Leading and developing a team of approximately 30 production employees. Creating a positive culture focused on teamwork, accountability and continuous improvement. Managing performance, attendance and employee relations matters. Driving high standards of safety, quality and productivity. Supporting production activities to meet customer requirements. Acting as the main escalation point for operational issues during the shift. Working closely with engineering, planning and quality teams. Identifying opportunities to improve efficiency and team performance. Ensuring effective shift handovers and operational continuity. About You We are keen to hear from individuals with leadership experience within manufacturing, production or other regulated environments. You may currently be a Team Leader, Shift Supervisor, Production Supervisor or Manufacturing Supervisor. Most importantly, you will be a strong people manager who can engage an established workforce, gain buy-in, build credibility and lead positive change. What's on Offer Four-day working week. Late shift pattern with every Friday off. Opportunity to make a genuine impact on team culture and performance. Visible leadership role with long-term career development prospects. The chance to join a successful and growing manufacturing business. This is an excellent opportunity for a people-focused leader who enjoys developing teams, influencing change and driving high performance within a manufacturing environment. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Your new company I'm excited to be working with an accountancy practice in Shropshire who are seeking an experienced and client-focused Tax Client Manager - Trusts & Estates to join their growing private client tax team. This is an excellent opportunity for a tax professional with strong technical expertise in trusts, estates, inheritance tax, and personal taxation to manage a diverse portfolio of high-net-worth individuals and trusts. You will act as a trusted adviser to clients, delivering high-quality compliance services while identifying planning opportunities and supporting the development of long-term client relationships. Your new role This role offers the opportunity to manage a varied portfolio of trusts, estates and private clients, providing specialist advice on inheritance tax, capital gains tax, succession planning and estate administration. You will build strong relationships with clients and professional advisers, oversee tax compliance matters, identify planning opportunities, support complex advisory projects, and mentor junior team members, making it an excellent opportunity for an experienced private client tax professional looking to develop their career within a collaborative and client-focused environment. What you'll need to succeed Professional qualification (ATT, CTA, ACA, ACCA or equivalent) Strong private client tax experience, particularly within trusts and estates Excellent knowledge of UK trust taxation, IHT, CGT and estate administration Strong client-facing, analytical and problem-solving skills Ability to manage multiple priorities and deadlines effectively Desirable Experience: CTA qualified or studying towards CTA Previous mentoring or supervisory experience Knowledge of landed estates, Agricultural Property Relief (APR), Business Property Relief (BPR) and family wealth planning What you'll get in return Competitive salary and benefits package. Flexible working arrangements. Generous holiday entitlement. Wide range of employee benefits Professional development and career progression opportunities. Support for continued professional qualifications and technical training. A collaborative and supportive working environment. Exposure to a high-quality portfolio of private clients and complex advisory work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 29, 2026
Full time
Your new company I'm excited to be working with an accountancy practice in Shropshire who are seeking an experienced and client-focused Tax Client Manager - Trusts & Estates to join their growing private client tax team. This is an excellent opportunity for a tax professional with strong technical expertise in trusts, estates, inheritance tax, and personal taxation to manage a diverse portfolio of high-net-worth individuals and trusts. You will act as a trusted adviser to clients, delivering high-quality compliance services while identifying planning opportunities and supporting the development of long-term client relationships. Your new role This role offers the opportunity to manage a varied portfolio of trusts, estates and private clients, providing specialist advice on inheritance tax, capital gains tax, succession planning and estate administration. You will build strong relationships with clients and professional advisers, oversee tax compliance matters, identify planning opportunities, support complex advisory projects, and mentor junior team members, making it an excellent opportunity for an experienced private client tax professional looking to develop their career within a collaborative and client-focused environment. What you'll need to succeed Professional qualification (ATT, CTA, ACA, ACCA or equivalent) Strong private client tax experience, particularly within trusts and estates Excellent knowledge of UK trust taxation, IHT, CGT and estate administration Strong client-facing, analytical and problem-solving skills Ability to manage multiple priorities and deadlines effectively Desirable Experience: CTA qualified or studying towards CTA Previous mentoring or supervisory experience Knowledge of landed estates, Agricultural Property Relief (APR), Business Property Relief (BPR) and family wealth planning What you'll get in return Competitive salary and benefits package. Flexible working arrangements. Generous holiday entitlement. Wide range of employee benefits Professional development and career progression opportunities. Support for continued professional qualifications and technical training. A collaborative and supportive working environment. Exposure to a high-quality portfolio of private clients and complex advisory work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Account Manager (NHS) - Birmingham - Hybrid Working (2 days per week in office) - £47kpa plus benefitsAn award-winning business operating within the healthcare and public sector market is looking for an Account Manager to join the team on a full-time, permanent basis.Please note: Proven experience managing NHS client accounts is an essential requirement for this role.As the Account Manager, you will manage a portfolio of NHS customer accounts with the goal of increasing revenue retention and growth, identifying opportunities for expansion and building long-term partnerships.Your key responsibilities as Account Manager will include: Managing and developing a portfolio of existing customer accounts. Developing and maintaining account plans, pipelines and customer engagement strategies Identifying opportunities for upselling, cross-selling and account growth Managing contract renewals and retention initiatives Working closely with the sales and marketing team on account strategy, new product rollouts and cross-sell campaigns Support client onboarding and product adoption Use CRM system (HubSpot) to manage account activity and commercial opportunities The ideal candidate will have experience in a similar account management, customer success, client relationship management, B2B sales or business development role and must have experience managing NHS client accounts. You will have a strong track record of building and maintaining relationships with NHS stakeholders, be commercially minded and be confident using CRM tools to manage account activity and commercial opportunities.The salary on offer is £44,000 - £47,000 per annum and a benefits package which includes a bonus incentive around strategic sales, hybrid working, 24 days annual leave plus bank holidays, extra day off for your birthday, health insurance, free gym memberships, free cinema tickets etc. Our client also offer ongoing development, career growth opportunities and employee recognition awards. This role could suit candidates currently working as an Account Manager, Account Executive, Customer Success Manager, Customer Success Executive, Strategic Account Manager, Client Relationship Manager, Business Development Manager or similar professionals with experience managing and growing customer accounts.
Jul 29, 2026
Full time
Account Manager (NHS) - Birmingham - Hybrid Working (2 days per week in office) - £47kpa plus benefitsAn award-winning business operating within the healthcare and public sector market is looking for an Account Manager to join the team on a full-time, permanent basis.Please note: Proven experience managing NHS client accounts is an essential requirement for this role.As the Account Manager, you will manage a portfolio of NHS customer accounts with the goal of increasing revenue retention and growth, identifying opportunities for expansion and building long-term partnerships.Your key responsibilities as Account Manager will include: Managing and developing a portfolio of existing customer accounts. Developing and maintaining account plans, pipelines and customer engagement strategies Identifying opportunities for upselling, cross-selling and account growth Managing contract renewals and retention initiatives Working closely with the sales and marketing team on account strategy, new product rollouts and cross-sell campaigns Support client onboarding and product adoption Use CRM system (HubSpot) to manage account activity and commercial opportunities The ideal candidate will have experience in a similar account management, customer success, client relationship management, B2B sales or business development role and must have experience managing NHS client accounts. You will have a strong track record of building and maintaining relationships with NHS stakeholders, be commercially minded and be confident using CRM tools to manage account activity and commercial opportunities.The salary on offer is £44,000 - £47,000 per annum and a benefits package which includes a bonus incentive around strategic sales, hybrid working, 24 days annual leave plus bank holidays, extra day off for your birthday, health insurance, free gym memberships, free cinema tickets etc. Our client also offer ongoing development, career growth opportunities and employee recognition awards. This role could suit candidates currently working as an Account Manager, Account Executive, Customer Success Manager, Customer Success Executive, Strategic Account Manager, Client Relationship Manager, Business Development Manager or similar professionals with experience managing and growing customer accounts.
Join a Market-Leading Retailer - Assistant Manager Ipswich Up to 35,000 Job Title: Assistant Manager Location: Ipswich Salary: Up to 35,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Ipswich success story. BH36101
Jul 29, 2026
Full time
Join a Market-Leading Retailer - Assistant Manager Ipswich Up to 35,000 Job Title: Assistant Manager Location: Ipswich Salary: Up to 35,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Ipswich success story. BH36101
Relief Concrete Plant Supervisor South West (Ideally based around Bristol) £38,000 - £38,500 per annum Permanent 48-hour working week Time and a half paid for all hours worked over 48 hours Company van provided for business use Are you an experienced Plant Supervisor or Concrete Plant Operative looking for your next challenge? We're recruiting for a Relief Concrete Plant Supervisor to support multiple ready-mix concrete plants across the South West. This is an excellent opportunity to join a well-established organisation that offers long-term career progression, excellent benefits and the chance to work across a variety of sites. This is a hands-on role where you'll oversee the production of high-quality ready-mix concrete, support site operations, and ensure the highest standards of health, safety and environmental compliance are maintained. A full UK driving licence is essential , as travel between sites is required. The RoleAs a Relief Concrete Plant Supervisor, you'll be responsible for: Operating computerised batching systems to produce ready-mix concrete to customer specifications. Supporting Production Managers with the day-to-day running of multiple concrete plants. Carrying out daily inspections of safety-critical equipment. Operating loading shovels to replenish aggregate stock. Monitoring stock levels and ordering raw materials when required. Managing the safe movement of mixer, tipper and cement tanker vehicles on site. Supervising contractors and ensuring work is completed safely. Completing environmental compliance checks and maintaining accurate records. Driving high standards of housekeeping and carrying out routine preventative maintenance. Coaching and supporting operational teams while identifying opportunities for continuous improvement. Promoting a positive health, safety and environmental culture across all sites. What We're Looking ForWe're looking for someone who has: Previous experience working within a concrete plant, quarry, manufacturing or heavy industrial environment. A good mechanical and/or electrical understanding of plant machinery. A proactive, hands-on approach with strong problem-solving skills. Excellent communication and leadership abilities. The flexibility to travel across multiple sites within the South West. A full UK driving licence (essential). What's on Offer? £38,000 - £38,500 annual salary Permanent, full-time position 48-hour working week Time and a half for all hours worked over 48 per week Company van for business use 25 days annual leave plus Bank Holidays Holiday Buy Scheme Contributory Pension Scheme Enhanced family-friendly benefits Health & Wellbeing Programme Digital GP service Employee Discount Scheme Share Save Scheme Paid Volunteer Scheme Ongoing training, development and genuine career progression opportunities Apply TodayIf you're an experienced Plant Supervisor, Concrete Plant Operative, Batcher or someone with a strong background in heavy industrial operations looking for a varied role with excellent earning potential and career development, we'd love to hear from you. Apply now or contact the Pertemps Bridgwater team on for more information.
Jul 29, 2026
Full time
Relief Concrete Plant Supervisor South West (Ideally based around Bristol) £38,000 - £38,500 per annum Permanent 48-hour working week Time and a half paid for all hours worked over 48 hours Company van provided for business use Are you an experienced Plant Supervisor or Concrete Plant Operative looking for your next challenge? We're recruiting for a Relief Concrete Plant Supervisor to support multiple ready-mix concrete plants across the South West. This is an excellent opportunity to join a well-established organisation that offers long-term career progression, excellent benefits and the chance to work across a variety of sites. This is a hands-on role where you'll oversee the production of high-quality ready-mix concrete, support site operations, and ensure the highest standards of health, safety and environmental compliance are maintained. A full UK driving licence is essential , as travel between sites is required. The RoleAs a Relief Concrete Plant Supervisor, you'll be responsible for: Operating computerised batching systems to produce ready-mix concrete to customer specifications. Supporting Production Managers with the day-to-day running of multiple concrete plants. Carrying out daily inspections of safety-critical equipment. Operating loading shovels to replenish aggregate stock. Monitoring stock levels and ordering raw materials when required. Managing the safe movement of mixer, tipper and cement tanker vehicles on site. Supervising contractors and ensuring work is completed safely. Completing environmental compliance checks and maintaining accurate records. Driving high standards of housekeeping and carrying out routine preventative maintenance. Coaching and supporting operational teams while identifying opportunities for continuous improvement. Promoting a positive health, safety and environmental culture across all sites. What We're Looking ForWe're looking for someone who has: Previous experience working within a concrete plant, quarry, manufacturing or heavy industrial environment. A good mechanical and/or electrical understanding of plant machinery. A proactive, hands-on approach with strong problem-solving skills. Excellent communication and leadership abilities. The flexibility to travel across multiple sites within the South West. A full UK driving licence (essential). What's on Offer? £38,000 - £38,500 annual salary Permanent, full-time position 48-hour working week Time and a half for all hours worked over 48 per week Company van for business use 25 days annual leave plus Bank Holidays Holiday Buy Scheme Contributory Pension Scheme Enhanced family-friendly benefits Health & Wellbeing Programme Digital GP service Employee Discount Scheme Share Save Scheme Paid Volunteer Scheme Ongoing training, development and genuine career progression opportunities Apply TodayIf you're an experienced Plant Supervisor, Concrete Plant Operative, Batcher or someone with a strong background in heavy industrial operations looking for a varied role with excellent earning potential and career development, we'd love to hear from you. Apply now or contact the Pertemps Bridgwater team on for more information.
Internal Sales Executive required in Cheltenham to join a growing engineering business offering excellent long-term career progression within a supportive office-based team. Salary: £32,000 per annum , Hours: Monday to Friday, 08:30-17:00 (30-minute break), Contract: Permanent opportunity with an immediate start available following a successful interview process. Pertemps are recruiting for an Internal Sales Executive to join a well-established and technically focused business in Cheltenham. This is a fantastic opportunity to join a professional office-based team, with clear scope to progress into an Internal Sales Manager position for the right individual.This position would suit a dynamic and organised individual with a technical mindset who enjoys working in a fast-paced environment, supporting customers, and developing their career within an engineering-focused business. Key Duties Answering incoming phone calls and handling customer enquiries Creating and issuing accurate customer quotations Entering customer orders onto internal systems efficiently and accurately Managing daily logistics, including booking couriers and pallet networks Supporting filing, archiving, and general office administration Providing strong internal support across sales and operations functions What We're Looking For Dynamic, proactive, and highly organised approach to work Confident using computers and office-based systems Technically minded with the ability to understand engineering products Previous experience within an engineering or manufacturing environment (advantageous) Strong communication and customer service skills Essentials Previous experience within an internal sales, sales support, or office-based role Strong administrative and organisational skills Confident communicator with a customer-focused approach Engineering or manufacturing experience (desirable but not essential) Pay & Benefits £32,000 per annum Permanent, full-time employment Office-based role with structured working hours Clear progression into an Internal Sales Manager position Supportive working environment within a growing business How to Apply: Visit Pertemps Gloucester, Unit 4A, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ (Mon-Fri, 08:00-17:00) or call to find out more. Don't miss this opportunity to build a long-term career within a growing engineering business in Cheltenham. Apply today!
Jul 29, 2026
Full time
Internal Sales Executive required in Cheltenham to join a growing engineering business offering excellent long-term career progression within a supportive office-based team. Salary: £32,000 per annum , Hours: Monday to Friday, 08:30-17:00 (30-minute break), Contract: Permanent opportunity with an immediate start available following a successful interview process. Pertemps are recruiting for an Internal Sales Executive to join a well-established and technically focused business in Cheltenham. This is a fantastic opportunity to join a professional office-based team, with clear scope to progress into an Internal Sales Manager position for the right individual.This position would suit a dynamic and organised individual with a technical mindset who enjoys working in a fast-paced environment, supporting customers, and developing their career within an engineering-focused business. Key Duties Answering incoming phone calls and handling customer enquiries Creating and issuing accurate customer quotations Entering customer orders onto internal systems efficiently and accurately Managing daily logistics, including booking couriers and pallet networks Supporting filing, archiving, and general office administration Providing strong internal support across sales and operations functions What We're Looking For Dynamic, proactive, and highly organised approach to work Confident using computers and office-based systems Technically minded with the ability to understand engineering products Previous experience within an engineering or manufacturing environment (advantageous) Strong communication and customer service skills Essentials Previous experience within an internal sales, sales support, or office-based role Strong administrative and organisational skills Confident communicator with a customer-focused approach Engineering or manufacturing experience (desirable but not essential) Pay & Benefits £32,000 per annum Permanent, full-time employment Office-based role with structured working hours Clear progression into an Internal Sales Manager position Supportive working environment within a growing business How to Apply: Visit Pertemps Gloucester, Unit 4A, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ (Mon-Fri, 08:00-17:00) or call to find out more. Don't miss this opportunity to build a long-term career within a growing engineering business in Cheltenham. Apply today!
What's in it for you 10% off all Booker purchases, with double discount events up to three times a year Access to a Tesco Colleague Clubcard after three months, offering additional discounts and perks across the Tesco Group Up to 30% off insurance products such as Pet, Home & Car Save As You Earn Scheme Health and Wellbeing support for you and your family via our Virtual GP and Employee Assistance Programme, accessible 24/7, plus many more benefits! A company-wide performance related bonus scheme up to 6%. A car allowance is available, where applicable. Training & development and opportunities to progress Catering sales incentive scheme for additional earning opportunity About the role Job Type: Full time, part time and flexible working will be considered- our hours aren't 9am-5pm, so yours don't need to be either! Let's explore at interview how we can accommodate a great work/life balance for you! At Booker, we pride ourselves on delivering a diverse range of high-quality food and drink products to caterers, restaurants, pubs, and other food service businesses. We believe that a diverse and inclusive environment establishes a sense of belonging among our employees, making them feel welcome, and more connected and productive. Our dedication to excellence and customer satisfaction distinguishes us in the industry, and we aim to build on this success! To support our continued growth in catering sales, we are seeking a talented Catering Sales Manager to elevate our sales and foster long-lasting relationships with our customers. In return, we offer the potential to earn additional fixed payments for achieving stretch growth in your designated areas, find out more at interview Curious about what sets us apart? Here are some key features and benefits of our business: UK's Largest Food and Drink Wholesaler - we are the biggest and fastest-growing supplier to the independent catering market Leading Catering Butcher - with over 20% of the UK's master butchers working for us, we offer expert advice to enhance dishes and increase our customers' menu options and profits Award-Winning Own Label Brands - our brands are recognised for their quality and value Experienced Team - we have a network of over 100 Catering Sales Managers who excel in building great customer relationships Excellent Delivery Service - we offer delivery, click & collect and in-person shopping experiences in our nationwide branch network with a muti temp offering, ensuring we cater to all our catering customer needs. A Place To Get On - Our commitment extends beyond sales; we're dedicated to supporting your career development every step of the way. Here, you'll find opportunities for bitesize upskilling, mentorship, and professional growth, ensuring that you can reach your full potential and achieve your career goals Every Voice Matters - At the heart of our cultural transformation is a commitment to our colleagues, where we encourage you to share your insights and ideas on how we can shape our business together, fostering an environment where everyone's contributions are valued. Interested? We look forward to reading your application! You will be responsible for Identifying and developing new and existing business opportunities within your targeted area Build and maintain strong relationships with existing and prospective customers Collaborate with internal teams to ensure we meet customer needs and drive sustainable profits Staying up to date on market trends and share this knowledge with customer and the business Represent the company at industry events and trade shows Following our Business Code of Conduct and always acting with integrity and due diligence championing diversity and inclusion You will need Proven track record in sales, account management, or business development, ideally within the food/catering sector (other sectors considered) Solid understanding of the catering/food service market or willingness to learn Excellent verbal and written communication skills, with active listening to understand customer needs and provide appropriate solutions Ability to quickly build rapport and adapt your style to meet customer needs Willingness to learn and quickly understand our products, club cards, and rewards Ability to handle objections and maintain a positive attitude in challenging situations Self-motivated, goal-oriented, and able to work autonomously as well as part of a team Good commercial awareness to support profitable decisions About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working bef
Jul 29, 2026
Full time
What's in it for you 10% off all Booker purchases, with double discount events up to three times a year Access to a Tesco Colleague Clubcard after three months, offering additional discounts and perks across the Tesco Group Up to 30% off insurance products such as Pet, Home & Car Save As You Earn Scheme Health and Wellbeing support for you and your family via our Virtual GP and Employee Assistance Programme, accessible 24/7, plus many more benefits! A company-wide performance related bonus scheme up to 6%. A car allowance is available, where applicable. Training & development and opportunities to progress Catering sales incentive scheme for additional earning opportunity About the role Job Type: Full time, part time and flexible working will be considered- our hours aren't 9am-5pm, so yours don't need to be either! Let's explore at interview how we can accommodate a great work/life balance for you! At Booker, we pride ourselves on delivering a diverse range of high-quality food and drink products to caterers, restaurants, pubs, and other food service businesses. We believe that a diverse and inclusive environment establishes a sense of belonging among our employees, making them feel welcome, and more connected and productive. Our dedication to excellence and customer satisfaction distinguishes us in the industry, and we aim to build on this success! To support our continued growth in catering sales, we are seeking a talented Catering Sales Manager to elevate our sales and foster long-lasting relationships with our customers. In return, we offer the potential to earn additional fixed payments for achieving stretch growth in your designated areas, find out more at interview Curious about what sets us apart? Here are some key features and benefits of our business: UK's Largest Food and Drink Wholesaler - we are the biggest and fastest-growing supplier to the independent catering market Leading Catering Butcher - with over 20% of the UK's master butchers working for us, we offer expert advice to enhance dishes and increase our customers' menu options and profits Award-Winning Own Label Brands - our brands are recognised for their quality and value Experienced Team - we have a network of over 100 Catering Sales Managers who excel in building great customer relationships Excellent Delivery Service - we offer delivery, click & collect and in-person shopping experiences in our nationwide branch network with a muti temp offering, ensuring we cater to all our catering customer needs. A Place To Get On - Our commitment extends beyond sales; we're dedicated to supporting your career development every step of the way. Here, you'll find opportunities for bitesize upskilling, mentorship, and professional growth, ensuring that you can reach your full potential and achieve your career goals Every Voice Matters - At the heart of our cultural transformation is a commitment to our colleagues, where we encourage you to share your insights and ideas on how we can shape our business together, fostering an environment where everyone's contributions are valued. Interested? We look forward to reading your application! You will be responsible for Identifying and developing new and existing business opportunities within your targeted area Build and maintain strong relationships with existing and prospective customers Collaborate with internal teams to ensure we meet customer needs and drive sustainable profits Staying up to date on market trends and share this knowledge with customer and the business Represent the company at industry events and trade shows Following our Business Code of Conduct and always acting with integrity and due diligence championing diversity and inclusion You will need Proven track record in sales, account management, or business development, ideally within the food/catering sector (other sectors considered) Solid understanding of the catering/food service market or willingness to learn Excellent verbal and written communication skills, with active listening to understand customer needs and provide appropriate solutions Ability to quickly build rapport and adapt your style to meet customer needs Willingness to learn and quickly understand our products, club cards, and rewards Ability to handle objections and maintain a positive attitude in challenging situations Self-motivated, goal-oriented, and able to work autonomously as well as part of a team Good commercial awareness to support profitable decisions About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working bef
Are you an experienced VMU Manager, Workshop Manager or Fleet Maintenance Manager looking for your next leadership opportunity with an award-winning employer? Offering a salary of £45,000 per annum , you'll join a business recognised as a Great Place to Work for four consecutive years, where people, development and career progression are at the heart of everything they do. You'll take ownership of the day-to-day workshop operation, leading and motivating your team to deliver exceptional customer service while ensuring productivity, fleet availability and operational performance remain at the highest standards. You'll be responsible for workforce planning, labour control, workshop performance, WIP management, health and safety compliance, recruitment, coaching and developing your team, while working closely with senior leadership to drive continuous improvement. Role: VMU Manager aka Workshop Manager, Fleet Maintenance Manager, HGV Workshop Manager, Commercial Vehicle Workshop Manager Salary: £45k per annum plus great benefits Location: Didcot, Oxford Benefits: you'll receive 23 days' annual leave plus your birthday off, enhanced family-friendly policies, overtime opportunities, manufacturer training, genuine career progression, wellbeing support, pension, recognition programmes and the chance to build a long-term career with one of the UK's leading commercial vehicle organisations. We're looking for someone with a Level 3 NVQ, City & Guilds or IMI qualification in Vehicle Repair and Maintenance , together with previous workshop management experience within the commercial vehicle, automotive or fleet maintenance sector. You'll be an engaging leader with excellent communication skills, strong commercial awareness and the ability to create a positive, high-performing team culture. If you're ready to lead a successful workshop and make a real impact, CLICK APPLY and send through a copy of a CV.
Jul 29, 2026
Full time
Are you an experienced VMU Manager, Workshop Manager or Fleet Maintenance Manager looking for your next leadership opportunity with an award-winning employer? Offering a salary of £45,000 per annum , you'll join a business recognised as a Great Place to Work for four consecutive years, where people, development and career progression are at the heart of everything they do. You'll take ownership of the day-to-day workshop operation, leading and motivating your team to deliver exceptional customer service while ensuring productivity, fleet availability and operational performance remain at the highest standards. You'll be responsible for workforce planning, labour control, workshop performance, WIP management, health and safety compliance, recruitment, coaching and developing your team, while working closely with senior leadership to drive continuous improvement. Role: VMU Manager aka Workshop Manager, Fleet Maintenance Manager, HGV Workshop Manager, Commercial Vehicle Workshop Manager Salary: £45k per annum plus great benefits Location: Didcot, Oxford Benefits: you'll receive 23 days' annual leave plus your birthday off, enhanced family-friendly policies, overtime opportunities, manufacturer training, genuine career progression, wellbeing support, pension, recognition programmes and the chance to build a long-term career with one of the UK's leading commercial vehicle organisations. We're looking for someone with a Level 3 NVQ, City & Guilds or IMI qualification in Vehicle Repair and Maintenance , together with previous workshop management experience within the commercial vehicle, automotive or fleet maintenance sector. You'll be an engaging leader with excellent communication skills, strong commercial awareness and the ability to create a positive, high-performing team culture. If you're ready to lead a successful workshop and make a real impact, CLICK APPLY and send through a copy of a CV.
We're recruiting on behalf of a growing professional services business that has built an outstanding reputation for supporting businesses across the UK with specialist financial consultancy services. As the business continues to grow, they're looking to appoint a Client Success & Finance Manager to join their team in Salford Quays. This is a fantastic opportunity for someone who enjoys building long-term client relationships, has a strong eye for detail and is confident managing both finance administration and customer accounts. The role combines client success, finance, account management and operational coordination, making it ideal for someone who enjoys variety and wants to play an important part in a growing business. The Role As Client Success & Finance Manager, you'll take ownership of the client journey once projects have been completed, ensuring every client receives an outstanding experience from invoicing through to ongoing account management. You'll become the primary point of contact for your portfolio of clients, maintaining regular communication, supporting future opportunities and ensuring a seamless service at every stage. Working closely with the commercial, finance and operations teams, you'll help maximise client retention, encourage repeat business and contribute to the continued growth of the organisation. Key Responsibilities Manage the client journey from project completion through to invoice payment. Prepare, issue and reconcile invoices using Xero. Monitor accounts receivable and carry out professional credit control. Maintain accurate financial records and client information across internal systems. Keep CRM records, documentation and communications up to date. Build and maintain strong relationships with existing clients. Act as the main point of contact for customer queries and ongoing support. Gather client feedback, testimonials and online reviews. Promote referral opportunities and identify additional services where appropriate. Schedule regular client reviews and maintain ongoing engagement. Encourage repeat business through proactive account management. Work closely with sales, finance and operations teams to ensure an excellent customer experience. Support continuous improvement of internal processes and procedures. About You We're looking for someone who enjoys working with people just as much as they enjoy working with numbers. You'll be highly organised, commercially aware and capable of managing multiple priorities without compromising on quality or customer service. You'll ideally have experience in: Client success or customer account management. Finance administration or accounts receivable. Credit control. Professional services or financial services. CRM systems. Microsoft Office. Experience using Xero would be highly advantageous, although training can be provided. You'll Also Have Excellent communication and relationship-building skills. Exceptional organisational skills and attention to detail. A proactive, solution-focused approach. Strong commercial awareness. The confidence to communicate with business owners and senior stakeholders. The ability to manage multiple deadlines in a fast-paced environment. A genuine passion for delivering first-class customer service. What's in it for You? Salary of £35,000 to £40,000, depending on experience, plus bonus (c. £100-£200 per month) Company pension. 24 days annual leave plus Bank Holidays. Ongoing training and professional development. Clear career progression opportunities. Modern offices in Salford Quays. Supportive, collaborative and ambitious team environment. If you're looking for a role where you can combine finance, client relationship management and commercial account management within a growing and ambitious business, we'd love to hear from you. To Apply Contact David at Greys Specialist Recruitment
Jul 29, 2026
Full time
We're recruiting on behalf of a growing professional services business that has built an outstanding reputation for supporting businesses across the UK with specialist financial consultancy services. As the business continues to grow, they're looking to appoint a Client Success & Finance Manager to join their team in Salford Quays. This is a fantastic opportunity for someone who enjoys building long-term client relationships, has a strong eye for detail and is confident managing both finance administration and customer accounts. The role combines client success, finance, account management and operational coordination, making it ideal for someone who enjoys variety and wants to play an important part in a growing business. The Role As Client Success & Finance Manager, you'll take ownership of the client journey once projects have been completed, ensuring every client receives an outstanding experience from invoicing through to ongoing account management. You'll become the primary point of contact for your portfolio of clients, maintaining regular communication, supporting future opportunities and ensuring a seamless service at every stage. Working closely with the commercial, finance and operations teams, you'll help maximise client retention, encourage repeat business and contribute to the continued growth of the organisation. Key Responsibilities Manage the client journey from project completion through to invoice payment. Prepare, issue and reconcile invoices using Xero. Monitor accounts receivable and carry out professional credit control. Maintain accurate financial records and client information across internal systems. Keep CRM records, documentation and communications up to date. Build and maintain strong relationships with existing clients. Act as the main point of contact for customer queries and ongoing support. Gather client feedback, testimonials and online reviews. Promote referral opportunities and identify additional services where appropriate. Schedule regular client reviews and maintain ongoing engagement. Encourage repeat business through proactive account management. Work closely with sales, finance and operations teams to ensure an excellent customer experience. Support continuous improvement of internal processes and procedures. About You We're looking for someone who enjoys working with people just as much as they enjoy working with numbers. You'll be highly organised, commercially aware and capable of managing multiple priorities without compromising on quality or customer service. You'll ideally have experience in: Client success or customer account management. Finance administration or accounts receivable. Credit control. Professional services or financial services. CRM systems. Microsoft Office. Experience using Xero would be highly advantageous, although training can be provided. You'll Also Have Excellent communication and relationship-building skills. Exceptional organisational skills and attention to detail. A proactive, solution-focused approach. Strong commercial awareness. The confidence to communicate with business owners and senior stakeholders. The ability to manage multiple deadlines in a fast-paced environment. A genuine passion for delivering first-class customer service. What's in it for You? Salary of £35,000 to £40,000, depending on experience, plus bonus (c. £100-£200 per month) Company pension. 24 days annual leave plus Bank Holidays. Ongoing training and professional development. Clear career progression opportunities. Modern offices in Salford Quays. Supportive, collaborative and ambitious team environment. If you're looking for a role where you can combine finance, client relationship management and commercial account management within a growing and ambitious business, we'd love to hear from you. To Apply Contact David at Greys Specialist Recruitment
Are you someone who thrives on creating exceptional customer experiences, enjoys building relationships, and takes pride in delivering a first-class workplace environment? We're looking for a confident and organised Reception Manager to become the face of a modern, vibrant workspace, ensuring members and visitors receive a welcoming and professional experience every day. About the candidate We're looking for someone who has experience in customer service, hospitality, front-of-house or workspace environments and is confident communicating with a wide range of people. Experience within serviced offices would be a strong advantage, but is not essential. You'll be highly organised, able to manage multiple priorities in a fast-paced setting, and take a proactive, detail-oriented approach to your work. You'll enjoy coordinating events and building relationships with local businesses and suppliers, while also being a strong team player who takes pride in maintaining high standards across the workplace. You'll also be comfortable using office systems and supporting day-to-day building operations. Salary: £27,000 - £30,000 DOE Hours: Full-time Location: Manchester What you'll do Deliver a welcoming and professional front-of-house experience for members and visitors. Support new member onboarding, including access management, office setup and general administration. Plan and coordinate engaging member events and build relationships with local partners. Act as the first point of contact for building enquiries, resolving issues or escalating where appropriate. Assist with office moves, workspace setups and meeting room arrangements. Respond to meeting room and event space enquiries, helping maximise occupancy and revenue opportunities. Carry out regular building checks to ensure high standards of cleanliness, presentation and maintenance. Work closely with the wider team to identify improvements that enhance the overall customer experience. Help create a welcoming, inclusive and community-focused environment for everyone using the building. Benefits Opportunity to work within a modern and collaborative workspace. Supportive and friendly team environment. Ongoing training and development opportunities. Regular social and community events. Career progression opportunities within a growing business. If this sounds like your next opportunity, we'd love to hear from you-apply today!
Jul 29, 2026
Full time
Are you someone who thrives on creating exceptional customer experiences, enjoys building relationships, and takes pride in delivering a first-class workplace environment? We're looking for a confident and organised Reception Manager to become the face of a modern, vibrant workspace, ensuring members and visitors receive a welcoming and professional experience every day. About the candidate We're looking for someone who has experience in customer service, hospitality, front-of-house or workspace environments and is confident communicating with a wide range of people. Experience within serviced offices would be a strong advantage, but is not essential. You'll be highly organised, able to manage multiple priorities in a fast-paced setting, and take a proactive, detail-oriented approach to your work. You'll enjoy coordinating events and building relationships with local businesses and suppliers, while also being a strong team player who takes pride in maintaining high standards across the workplace. You'll also be comfortable using office systems and supporting day-to-day building operations. Salary: £27,000 - £30,000 DOE Hours: Full-time Location: Manchester What you'll do Deliver a welcoming and professional front-of-house experience for members and visitors. Support new member onboarding, including access management, office setup and general administration. Plan and coordinate engaging member events and build relationships with local partners. Act as the first point of contact for building enquiries, resolving issues or escalating where appropriate. Assist with office moves, workspace setups and meeting room arrangements. Respond to meeting room and event space enquiries, helping maximise occupancy and revenue opportunities. Carry out regular building checks to ensure high standards of cleanliness, presentation and maintenance. Work closely with the wider team to identify improvements that enhance the overall customer experience. Help create a welcoming, inclusive and community-focused environment for everyone using the building. Benefits Opportunity to work within a modern and collaborative workspace. Supportive and friendly team environment. Ongoing training and development opportunities. Regular social and community events. Career progression opportunities within a growing business. If this sounds like your next opportunity, we'd love to hear from you-apply today!
Pertemps Black Country Perms
Bridgnorth, Shropshire
My well established client are looking for a Key Account Manager to join their team due to growth. They have a strong focus on customer satisfaction, operational excellence, and long-term partnerships, and committed to delivering reliable solutions that add value to their customers' businesses. You will be reporting directly to the Sales Manager, the Key Account Manager will be responsible for managing and developing key customer relationships, ensuring exceptional customer service, and identifying opportunities to support business growth. The successful candidate will act as the primary point of contact for customers while working closely with internal departments to ensure customer requirements are met efficiently and effectively. Duties Manage and develop an existing customer base to achieve long-term business success and customer retention. Maintain and update customer information and shared data spreadsheets accurately. Act as the main point of contact for customers, responding promptly to enquiries and managing customer requirements. Build and maintain strong, positive relationships with clients. Liaise with internal departments including Production, Quality, and Transport to resolve issues and communicate updates effectively to customers. Monitor customer activity and sales performance metrics. Identify opportunities to increase sales, improve customer engagement, and maximise capacity across the business. Support the wider sales team and work closely with the Sales Manager to achieve departmental objectives. Prepare and issue customer quotations in a timely and accurate manner. Conduct quarterly customer review meetings and customer satisfaction surveys. Assist in implementing strategies to improve customer experience and drive business growth. Key Skills Proven experience in a Key Account Manager, Account Manager, or Sales Executive role Demonstrable experience in managing customer relationships and delivering outstanding customer service. Strong understanding of sales processes, sales performance metrics, and CRM systems. Excellent communication, negotiation, and relationship-building skills. Ability to work collaboratively with internal teams and external stakeholders. Strong organisational skills with excellent attention to detail. Proactive approach to problem-solving and identifying business opportunities. Proficient in Microsoft Office applications, particularly Excel. What they offer Competitive salary. Opportunity to work within a successful and growing business. Supportive team environment. Ongoing professional development and career progression opportunities. The chance to play a key role in maintaining and developing valuable customer partnerships.
Jul 29, 2026
Full time
My well established client are looking for a Key Account Manager to join their team due to growth. They have a strong focus on customer satisfaction, operational excellence, and long-term partnerships, and committed to delivering reliable solutions that add value to their customers' businesses. You will be reporting directly to the Sales Manager, the Key Account Manager will be responsible for managing and developing key customer relationships, ensuring exceptional customer service, and identifying opportunities to support business growth. The successful candidate will act as the primary point of contact for customers while working closely with internal departments to ensure customer requirements are met efficiently and effectively. Duties Manage and develop an existing customer base to achieve long-term business success and customer retention. Maintain and update customer information and shared data spreadsheets accurately. Act as the main point of contact for customers, responding promptly to enquiries and managing customer requirements. Build and maintain strong, positive relationships with clients. Liaise with internal departments including Production, Quality, and Transport to resolve issues and communicate updates effectively to customers. Monitor customer activity and sales performance metrics. Identify opportunities to increase sales, improve customer engagement, and maximise capacity across the business. Support the wider sales team and work closely with the Sales Manager to achieve departmental objectives. Prepare and issue customer quotations in a timely and accurate manner. Conduct quarterly customer review meetings and customer satisfaction surveys. Assist in implementing strategies to improve customer experience and drive business growth. Key Skills Proven experience in a Key Account Manager, Account Manager, or Sales Executive role Demonstrable experience in managing customer relationships and delivering outstanding customer service. Strong understanding of sales processes, sales performance metrics, and CRM systems. Excellent communication, negotiation, and relationship-building skills. Ability to work collaboratively with internal teams and external stakeholders. Strong organisational skills with excellent attention to detail. Proactive approach to problem-solving and identifying business opportunities. Proficient in Microsoft Office applications, particularly Excel. What they offer Competitive salary. Opportunity to work within a successful and growing business. Supportive team environment. Ongoing professional development and career progression opportunities. The chance to play a key role in maintaining and developing valuable customer partnerships.
Delivery Driver / Warehouse Operative, Exeter, £33,345 pa (£34,580 - £35,815 after successfully completing probation) Location: Exeter, Devon (Marsh Barton) Job Type: Full-Time, Permanent Working Hours: 47.5 hours per week Monday to Friday, 7am - 5pm (No weekends) Salary: £33,345 + Quarterly Bonus Scheme + Daily Lunch Provided (£13.50ph inc to £14-£14.50ph after successfully completing probation) About the Company My Client is a highly successful, well-established family-run business, proudly trading for in excess of 50 years. Over the decades, they have built a dedicated and growing team of approximately 30 professionals. They foster a genuinely supportive, positive, and collaborative working environment and their vision is to be the premier supplier of choice to their customers by offering high-quality, reliable products, exceptional customer service, and positive interactions. If you are looking for a rewarding, varied role where your contributions are genuinely valued this position offers the perfect balance of teamwork and independence. The Role & Key Responsibilities This is a dynamic, dual-aspect position combining vital warehouse fulfillment with essential regional delivery driving. Reporting directly to the Operations Manager, you will play a central role in ensuring their operations run seamlessly. Your daily responsibilities will include: Warehouse Operations: Carrying out essential warehouse duties, including stock handling, efficient product storage, and maintaining a well-organised environment. Order Fulfillment: Preparing and packing orders accurately, ensuring high attention to detail for precise product verification. Deliveries: Executing professional, safe, and punctual deliveries to their local customers. Customer Service: Acting as the professional face of the business during deliveries, ensuring friendly, customer-focused interactions and exceptional service. Team Collaboration: Proactively supporting your colleagues during peak operational times to ensure smooth business continuity. Candidate Requirements Previous warehouse or delivery driving experience is highly beneficial. We are primarily looking for an individual with the right attitude, reliability, and work ethic. Licensing: Full (Clean) UK driving license (Essential). Attributes: Highly reliable, punctual, organised, and possessing excellent attention to detail. Physical Fitness: Physically fit and comfortable with the physical demands of stock management and careful loading/unloading of products. Mindset: A positive attitude to work, a willingness to take initiative, and a proactive approach to supporting colleagues through busy periods. Communication: Strong interpersonal skills and a customer-focused mindset. Fork Lift Truck License: Whilst not essential, it is highly desirable. What We Offer (Benefits & Perks) Financial Rewards: Competitive base salary, increased further after successfully completing probation and enrollment in their performance-based quarterly bonus scheme. Work-Life Balance: Stable daytime hours (Monday to Friday, 7am to 5pm) with no weekend shifts. Annual Leave: 23 days of annual leave plus bank holidays. (Note: Due to operational requirements, employees work some bank holidays on a rota basis, which are fully credited back to your annual leave entitlement). Onsite Amenities: Free daily lunch provided, fully equipped kitchen facilities, plus free tea and coffee. Convenience: Free onsite staff parking. Professional Development: Full, comprehensive health and safety training from day one. Security: A structured probation period to support your onboarding and training. How to Apply If you are motivated, reliable, and looking to join a supportive team with a positive working environment, please forward your CV today. ? Delivery Driver / Warehouse Operative, Exeter, £33,345 pa (£34,580 - £35,815 after successfully completing probation) Grosvenor Talent is committed to promoting equality, diversity and inclusion. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origin), religion or belief, sex or sexual orientation. We are committed to ensuring that no applicant or employee is treated less favourably on the basis of a protected characteristic as defined under the Equality Act 2010. If you require reasonable adjustments during the recruitment process, please let us know and we will be happy to support you. Grosvenor Talent operates as both an Employment Agency and Employment Business in accordance with applicable legislation.
Jul 29, 2026
Full time
Delivery Driver / Warehouse Operative, Exeter, £33,345 pa (£34,580 - £35,815 after successfully completing probation) Location: Exeter, Devon (Marsh Barton) Job Type: Full-Time, Permanent Working Hours: 47.5 hours per week Monday to Friday, 7am - 5pm (No weekends) Salary: £33,345 + Quarterly Bonus Scheme + Daily Lunch Provided (£13.50ph inc to £14-£14.50ph after successfully completing probation) About the Company My Client is a highly successful, well-established family-run business, proudly trading for in excess of 50 years. Over the decades, they have built a dedicated and growing team of approximately 30 professionals. They foster a genuinely supportive, positive, and collaborative working environment and their vision is to be the premier supplier of choice to their customers by offering high-quality, reliable products, exceptional customer service, and positive interactions. If you are looking for a rewarding, varied role where your contributions are genuinely valued this position offers the perfect balance of teamwork and independence. The Role & Key Responsibilities This is a dynamic, dual-aspect position combining vital warehouse fulfillment with essential regional delivery driving. Reporting directly to the Operations Manager, you will play a central role in ensuring their operations run seamlessly. Your daily responsibilities will include: Warehouse Operations: Carrying out essential warehouse duties, including stock handling, efficient product storage, and maintaining a well-organised environment. Order Fulfillment: Preparing and packing orders accurately, ensuring high attention to detail for precise product verification. Deliveries: Executing professional, safe, and punctual deliveries to their local customers. Customer Service: Acting as the professional face of the business during deliveries, ensuring friendly, customer-focused interactions and exceptional service. Team Collaboration: Proactively supporting your colleagues during peak operational times to ensure smooth business continuity. Candidate Requirements Previous warehouse or delivery driving experience is highly beneficial. We are primarily looking for an individual with the right attitude, reliability, and work ethic. Licensing: Full (Clean) UK driving license (Essential). Attributes: Highly reliable, punctual, organised, and possessing excellent attention to detail. Physical Fitness: Physically fit and comfortable with the physical demands of stock management and careful loading/unloading of products. Mindset: A positive attitude to work, a willingness to take initiative, and a proactive approach to supporting colleagues through busy periods. Communication: Strong interpersonal skills and a customer-focused mindset. Fork Lift Truck License: Whilst not essential, it is highly desirable. What We Offer (Benefits & Perks) Financial Rewards: Competitive base salary, increased further after successfully completing probation and enrollment in their performance-based quarterly bonus scheme. Work-Life Balance: Stable daytime hours (Monday to Friday, 7am to 5pm) with no weekend shifts. Annual Leave: 23 days of annual leave plus bank holidays. (Note: Due to operational requirements, employees work some bank holidays on a rota basis, which are fully credited back to your annual leave entitlement). Onsite Amenities: Free daily lunch provided, fully equipped kitchen facilities, plus free tea and coffee. Convenience: Free onsite staff parking. Professional Development: Full, comprehensive health and safety training from day one. Security: A structured probation period to support your onboarding and training. How to Apply If you are motivated, reliable, and looking to join a supportive team with a positive working environment, please forward your CV today. ? Delivery Driver / Warehouse Operative, Exeter, £33,345 pa (£34,580 - £35,815 after successfully completing probation) Grosvenor Talent is committed to promoting equality, diversity and inclusion. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origin), religion or belief, sex or sexual orientation. We are committed to ensuring that no applicant or employee is treated less favourably on the basis of a protected characteristic as defined under the Equality Act 2010. If you require reasonable adjustments during the recruitment process, please let us know and we will be happy to support you. Grosvenor Talent operates as both an Employment Agency and Employment Business in accordance with applicable legislation.
