Job Title: Key Account Manager
Location: Flexible location - Field based national role
About the Role:
The Key Account Manager's purpose is to Find, Grow and Maintain the firms within a defined geographical area to achieve and exceed the agreed sales plan.
The role is based on hunting and finding new opportunities with firms in the regulated and non-regulated space that don't currently have a Paymentshield agency, and for these firms to write, refer or put their clients into a digital journey to obtain a Paymentshield product.
You will also work with firms that already have a Paymentshield agency to increase their levels of general insurance business through gaining agreement to write or refer or put their clients into a digital journey to obtain a Paymentshield product, and therefore increasing their book size with us.
Key Responsibilities:
- Full responsibility for the area on a daily and long-term basis
- New business acquisition, handling the complete sales life cycle
- Lead the diversification of Paymentshield into new market areas
- Add new relationships
- Identify target firms and develop a sales strategy
- Develop processes and structures with intermediaries to improve their sales conversion rates
- Ensure delivery of contact/relationship management strategy to maximise business results from the area
- Develop an appropriate business plan to maximise sales within the area
- Minimise impact of attrition on are in force book
- Engage with key stakeholders within intermediaries to commit to selling Paymentshield products
- Conduct group meetings with Brokers and run workshops.
- Present on stage at network road shows.
- Train intermediaries to ensure understanding of the sales proposition
- Develop the area and lead the business development activity
- Use MI and market trends to drive strategy
- Work closely with Sales Support and Key Account Management Teams
- Work closely with Paymentshield Group Businesses
- Such other duties as the management may from time to time reasonably require
About you:
- Strong sales focus in a B2B environment, a competitive drive to succeed combined with excellent face to face, telephone, and email skills.
- Relationship management and business development skills with the ability to build professional and influential customer relationships and a strong team player
- Ability to operate on a consultancy basis
- Influencing skills
- Self-starter with high energy with the ability to work both individually and in a team environment to achieve an agreed business plan for the area
- Ability to travel as required throughout your area and wider as required, including overnight stays
- Ability to develop and execute business plans
- Prospecting
- Strong presentation skills
- Ability to communicate at all levels
- Delivers results
- Customer segmentation skills
- Understanding of how to use MI Data
- Proven knowledge of regulation operating in the marketplace and of the fintech market, embedded insurance and emerging technology in the insurance world
- Commercial and business Awareness
- Strong understanding of the UK insurance industry
- Excellent organisation and planning skills
- Excellent interpersonal skills
Please note: Overnight stays and travel will be required.