Plant Service & Project Lead

Our client is looking for a proactive and organised Plant Services & Projects Lead to support and grow their plant installation and maintenance services.

This is a varied role combining project coordination, client management, and hands-on involvement with plants. You'll be the first point of contact for new enquiries, prepare proposals in line with our signature planting style, and oversee projects from planning through to completion. Alongside installations, you'll manage ongoing client relationships, coordinate maintenance schedules, and help ensure a consistently high standard of service.

The team is small but growing, so this role suits someone adaptable who enjoys variety and is happy to get involved wherever needed, whether that's attending installations, supporting bespoke client requests, or lending a hand in stores during busy periods.

• Manage incoming client enquiries and prepare tailored proposals
• Oversee installations from design and procurement through to on-site delivery
• Coordinate and support plant maintenance services
• Build and nurture long-term client relationships
• Work with the Marketing team to promote plant services
• Support the wider business when required (e.g. Christmas trading, special projects)

• Strong organisational and project coordination skills
• A clear, confident communicator with a warm and professional approach
• Comfortable working directly with clients and building trusted relationships
• A good eye for design and a genuine love of plants and green spaces
• Hands-on, adaptable, and keen to grow with the business
• Ideally some experience with indoor plants, but not a deal breaker

Our client is a fast-growing, group of garden shops. Independently owned, they are proud horticulturalists and offer expert advice across all indoor and outdoor gardening.

For an informal chat, please call me, Rae, on or email , or send me a message on LinkedIn if you think you tick the majority of boxes for this role.