Support Practitioner - Recovery Services

  • New Start
  • Clubmoor, Lancashire
  • Feb 07, 2026
Full time Healthcare & Medical

Job Description

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.

Support Practitioner - Recovery Services

Have you had experience working as a support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Support Practitioner to join our Harmony Project team based from our head office in Liverpool.

You will be supporting residents living independently within our Harmony Project a recovery-focused service for individuals who are abstinent and committed to maintaining their recovery journey. Support is delivered via a trauma-aware, strengths-based programme of empowerment and confidence-building; enabling residents to grow, develop and achieve their personal goals within a safe and supportive environment, whilst working towards greater independence and sustained recovery.

Applicants must hold a valid driving licence and have access to their own vehicle.

Key Responsibilities of a Support Practitioner - Recovery Services

  • To provide advice, guidance and structured support to individuals who are in recovery and committed to abstinence.
  • To provide daytime visits, encompassing holistic support, tenancy sustainment and wellbeing support to clients within New Start s Harmony Project.
  • To operate within the remit of New Start s service specification, delivery model and contractual obligations.
  • To support residents to maintain abstinence and engage positively with recovery-focused services and networks.
  • To ensure all new clients to the service receive a full and comprehensive induction of the property and the support service.
  • To devise and implement a Service Plan with the Service User to identify recovery goals, wellbeing needs and steps toward independence.
  • To support clients to develop life skills that promote stability, resilience and long-term recovery.
  • To support clients to resolve debt issues.
  • To support clients to access voluntary work, training and work-based learning opportunities that will assist them with securing future employment.
  • To support clients with rebuilding positive family and social relationships where appropriate.
  • To create, manage and maintain Service User files, ensuring documentation is completed to the highest standards and within agreed timescales.
  • To initiate and carry out regular case reviews ensuring clients remain on track to achieve their recovery and independence goals.

What we have to offer

  • Competitive Salary of £25350
  • Mon - Fri 37.5 hours per week
  • A contributory pension scheme
  • 22 Days annual leave. Rising by 1 day per year's service
  • An online bespoke Mandatory training package including a wide range of additional resources to support your development
  • A range of learning and development opportunities up to and including Level 5
  • Medicash

If you believe you are the right candidate for the role as our Support Practitioner - Recovery Services, then please click apply now! We d love to hear from you.

This post is subject to enhanced DBS criminal record disclosure