Job Description
MERJE is seeking an experienced Operations Specialist - Programme Delivery for a leading organisation in the Insurance - Commercial sector. This fixed-term role offers an exciting opportunity to lead complex projects and drive digital transformation using cutting-edge technologies like Microsoft Dynamics 365 and Azure DevOps.
Location: City of London, with flexible working arrangements
The Company
This prestigious institution in the Insurance - Commercial sector is dedicated to providing outstanding services to members and customers. They are committed to innovation, data-driven insights, and implementing impactful programmes that drive sustainable value and operational excellence.
The Role
As the Operations Specialist, you will lead end-to-end delivery of operational and digital projects, ensuring timely and quality execution. This role combines project management, stakeholder engagement, and technical business analysis to drive efficiency and enhance user experience.
Key Responsibilities:
- Lead complex projects across membership provision, international delivery, and tech initiatives
- Gather and analyse business requirements, translating them into functional specifications
- Oversee implementation and optimisation of systems, including Microsoft Dynamics 365
- Drive continuous improvement initiatives and refine processes post-implementation
- Produce dashboards and reports using Power BI and SQL to support decision-making
Required knowledge and experience for the Manager - Programme Delivery - Operations role:
- 5+ years of experience in project management and business analysis within relevant sectors
- Strong expertise in Microsoft Dynamics 365 and leading LMS platforms
- Hands-on experience with DSDM and Azure DevOps
- Proficiency in both Agile and Waterfall delivery methodologies
- Excellent communication and stakeholder management skills
If you're an experienced Programme Delivery - Operations Specialist looking for a challenging role that combines technical expertise with strategic insight, apply now to join this innovative organisation at the forefront of the Insurance sector.
_
Applicants must be located and eligible to work in the UK without sponsorship.
Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website.
If you would like this job advertisement in an alternative format, please contact MERJE directly.
