TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Customer Relations Advisor (12 Month Fixed Term Contract) to join our growing Consumer Relations team. In this fast-paced role, you will work with our wider Customer Relations & Consumer services team to deal with consumer complaints relating to their credit report. So whether you are currently working within Complaints, Redress or Customer Services this exciting role will offer a host of development opportunities as part of a global team. Day to Day You'll Be: Proactively managing a caseload of consumer complaints, you'll work with all the relevant internal and external customers to bring the complaint to a mutually agreeable close Escalate complaints when needed Support with compiling information for consumer Data Subject Access Requests (DSAR) Ensure quality assurance and accurate MI reporting Reviewing any 'potential complaints' cataloged in the system by Customer Services. The flagged cases will need to be manually review by a complaints expert to ascertain if they need to be worked as a complaint or placed back into the customer services work queues. Working closely with the customer relations team as one day per week you'll be on the front line dealing with queries as they come in from consumers and clients. Essential Skills & Experience: Prior experience obtained within a complaints, redress or customer services function either on the phone, web chat or via email Great communication skills with the ability to empathise with the consumer and guide the conversation An ability to manage multiple cases effectively, you'll be able to plan and prioritise your day and adapt to sudden changes easily. Desirable Skills & Experience: Any experience of dealing with financial services complaints and liaising with the ICO and/or Financial Ombudsman Service would be great to see, however full training will be given. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consumer Operations Support
Mar 05, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Customer Relations Advisor (12 Month Fixed Term Contract) to join our growing Consumer Relations team. In this fast-paced role, you will work with our wider Customer Relations & Consumer services team to deal with consumer complaints relating to their credit report. So whether you are currently working within Complaints, Redress or Customer Services this exciting role will offer a host of development opportunities as part of a global team. Day to Day You'll Be: Proactively managing a caseload of consumer complaints, you'll work with all the relevant internal and external customers to bring the complaint to a mutually agreeable close Escalate complaints when needed Support with compiling information for consumer Data Subject Access Requests (DSAR) Ensure quality assurance and accurate MI reporting Reviewing any 'potential complaints' cataloged in the system by Customer Services. The flagged cases will need to be manually review by a complaints expert to ascertain if they need to be worked as a complaint or placed back into the customer services work queues. Working closely with the customer relations team as one day per week you'll be on the front line dealing with queries as they come in from consumers and clients. Essential Skills & Experience: Prior experience obtained within a complaints, redress or customer services function either on the phone, web chat or via email Great communication skills with the ability to empathise with the consumer and guide the conversation An ability to manage multiple cases effectively, you'll be able to plan and prioritise your day and adapt to sudden changes easily. Desirable Skills & Experience: Any experience of dealing with financial services complaints and liaising with the ICO and/or Financial Ombudsman Service would be great to see, however full training will be given. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consumer Operations Support
We're recruiting for a Service Coordinator to join a busy service department within a well-established, global organisation based in Banbury. This is a fantastic opportunity to join a supportive team environment where customer experience is at the heart of everything they do. If you love organisation, enjoy speaking to customers, and thrive in a fast-paced role where no two days are the same this could be perfect for you. The role As Service Coordinator, you'll play a key role in keeping the service operation running smoothly. You'll act as the link between customers, engineers and internal teams ensuring work is scheduled efficiently, queries are resolved quickly and customers feel genuinely looked after. This role sits within a busy service team supporting field engineers across the UK, so juggling priorities and staying calm under pressure is essential. What you'll be doing Acting as a key point of contact for customer enquiries via phone and email Scheduling work for Field Service Engineers to meet response times and service agreements Providing proactive updates to customers on service progress and planned work Creating and managing cost estimates within the CRM system Processing spare parts orders for approved work Monitoring open orders, WIP jobs and delivery notes to ensure smooth completion Investigating invoice queries and raising credit paperwork where needed Following up outstanding purchase orders and open cost estimations Producing customer reports and supporting service contract administration Working closely with internal departments and the wider service team What we're looking for This role would suit someone from a customer service, service coordination, scheduling or busy administration background. We're particularly looking for someone who: Is highly organised and thrives when juggling multiple priorities Stays calm and professional under pressure Enjoys speaking with customers and building relationships Has strong attention to detail and accuracy Is confident using Microsoft Office and CRM systems Works well as part of a collaborative team Brings positive energy and enjoys being part of a supportive culture The team & culture You'll be joining a friendly and collaborative service department led by an experienced and supportive manager who truly champions customer service. The team environment is calm, positive and team focused, and they're keen to welcome someone who brings energy, personality and a great customer mindset. Full training will be provided, with great onboarding and opportunities to grow and develop within the business. What's in it for you? Starting salary of 27,000 + annual bonus Profit share scheme 25 days holiday + bank holidays + your Birthday off Hybrid working (2 days from home after probation) Pension scheme Life assurance Sick pay Staff discounts Excellent progression opportunities
Mar 05, 2026
Full time
We're recruiting for a Service Coordinator to join a busy service department within a well-established, global organisation based in Banbury. This is a fantastic opportunity to join a supportive team environment where customer experience is at the heart of everything they do. If you love organisation, enjoy speaking to customers, and thrive in a fast-paced role where no two days are the same this could be perfect for you. The role As Service Coordinator, you'll play a key role in keeping the service operation running smoothly. You'll act as the link between customers, engineers and internal teams ensuring work is scheduled efficiently, queries are resolved quickly and customers feel genuinely looked after. This role sits within a busy service team supporting field engineers across the UK, so juggling priorities and staying calm under pressure is essential. What you'll be doing Acting as a key point of contact for customer enquiries via phone and email Scheduling work for Field Service Engineers to meet response times and service agreements Providing proactive updates to customers on service progress and planned work Creating and managing cost estimates within the CRM system Processing spare parts orders for approved work Monitoring open orders, WIP jobs and delivery notes to ensure smooth completion Investigating invoice queries and raising credit paperwork where needed Following up outstanding purchase orders and open cost estimations Producing customer reports and supporting service contract administration Working closely with internal departments and the wider service team What we're looking for This role would suit someone from a customer service, service coordination, scheduling or busy administration background. We're particularly looking for someone who: Is highly organised and thrives when juggling multiple priorities Stays calm and professional under pressure Enjoys speaking with customers and building relationships Has strong attention to detail and accuracy Is confident using Microsoft Office and CRM systems Works well as part of a collaborative team Brings positive energy and enjoys being part of a supportive culture The team & culture You'll be joining a friendly and collaborative service department led by an experienced and supportive manager who truly champions customer service. The team environment is calm, positive and team focused, and they're keen to welcome someone who brings energy, personality and a great customer mindset. Full training will be provided, with great onboarding and opportunities to grow and develop within the business. What's in it for you? Starting salary of 27,000 + annual bonus Profit share scheme 25 days holiday + bank holidays + your Birthday off Hybrid working (2 days from home after probation) Pension scheme Life assurance Sick pay Staff discounts Excellent progression opportunities
Recruitment Partner: Katrina Wuk Who we are No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do. About the role You'll be working at the heart of the business, with technical and marketing teams, to co-create innovative and fully supported claims for use on pack or in multiple social and advertising channels. You'll be key in setting the evidence requirements for the claim to be supported, reviewing the evidence, and gaining alignment on any uncertainties. You'll be one of two Claims Managers, reporting to the Head of Claims and Comms Integrity. You will: Leads strong claims into Research, New Product Development, and new commercial activation plans, including alignment with Legal and Regulatory colleagues Liaise directly with marketing teams and review pack copy and promotional material Understand, and work with, the different requirements in all our markets Develop guidance notes for claims use and required supporting evidence. Key responsibilities Lead claims into Research, New Product Development, and communication plans, including understanding of Legal and Regulatory colleagues Provide claims expertise during innovation stages and in product development, defining claims evidence/support strategies that aligns with regulatory assessments, underpinning science and competitor analysis Work with Science and Claims teams to ensure optimised testing to target claims, building scientific expertise in claims and methodologies to improve Author and reviews claims documentation/ narrative for proactive claims approval to improve value, or reactive claims challenges Provide creative input into claims brainstorming, using understanding of the science, test methods, formulation efficacy and regulatory guardrails Ensure GAT and BCD handover, then reviews marketing material and other assets for compliance to approved claims Keep up to date with the claims landscape in key markets using claims authority requirements and adjudications, regulatory knowledge, legal activity, competitor activity and any other intel Provide a risk-based expert recommendations, escalating on time any issues that could be a threat/opportunity for the business Develop guidance notes for claims use and required supporting evidence Lead in the strategic prioritisation, authoring & training of new standards and updates (and guidance notes) for activation in the business and submission to quality management system submission Support implementing and training on claims process to No7BC, TSPs and suppliers, and global claims record/matrix processes. Develop strong relationships with internal/external stakeholders/ partner, including KOLs and claims authorities, promoting best practice, negotiate to achieve favorable outcome for No7 BC Represent the business in relevant trade associations, influence regulatory changes and guidance notes to achieve a favourable outcome What you'll need to have Bachelor's degree in a life science discipline (e.g., Biology, Cosmetic Science, Pharmacology, Dermatology) and/or substantial experience At least 5 years' experience working in a regulatory or claims environment Summarise and articulate technical information to diverse audiences both verbally and in writing Highly organized, capable of working independently, effectively and managing multiple priorities Determine and develop approaches to solutions with technical guidance on a variety of problems of moderate scope and complexity Analyse data and detect trends It would be great if you also have Knowledge of the Beauty Markets (Key brands, product types and claims) Knowledge of the Regulatory landscape for beauty, devices and medicinal products Awareness of good practice in statistical analysis Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous discount on our own brands and partner businesses Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. We have a great range of benefits in addition to the above that offer flexibility to suit you - go to no7company.jobs/working-here to find out more. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Mar 05, 2026
Full time
Recruitment Partner: Katrina Wuk Who we are No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do. About the role You'll be working at the heart of the business, with technical and marketing teams, to co-create innovative and fully supported claims for use on pack or in multiple social and advertising channels. You'll be key in setting the evidence requirements for the claim to be supported, reviewing the evidence, and gaining alignment on any uncertainties. You'll be one of two Claims Managers, reporting to the Head of Claims and Comms Integrity. You will: Leads strong claims into Research, New Product Development, and new commercial activation plans, including alignment with Legal and Regulatory colleagues Liaise directly with marketing teams and review pack copy and promotional material Understand, and work with, the different requirements in all our markets Develop guidance notes for claims use and required supporting evidence. Key responsibilities Lead claims into Research, New Product Development, and communication plans, including understanding of Legal and Regulatory colleagues Provide claims expertise during innovation stages and in product development, defining claims evidence/support strategies that aligns with regulatory assessments, underpinning science and competitor analysis Work with Science and Claims teams to ensure optimised testing to target claims, building scientific expertise in claims and methodologies to improve Author and reviews claims documentation/ narrative for proactive claims approval to improve value, or reactive claims challenges Provide creative input into claims brainstorming, using understanding of the science, test methods, formulation efficacy and regulatory guardrails Ensure GAT and BCD handover, then reviews marketing material and other assets for compliance to approved claims Keep up to date with the claims landscape in key markets using claims authority requirements and adjudications, regulatory knowledge, legal activity, competitor activity and any other intel Provide a risk-based expert recommendations, escalating on time any issues that could be a threat/opportunity for the business Develop guidance notes for claims use and required supporting evidence Lead in the strategic prioritisation, authoring & training of new standards and updates (and guidance notes) for activation in the business and submission to quality management system submission Support implementing and training on claims process to No7BC, TSPs and suppliers, and global claims record/matrix processes. Develop strong relationships with internal/external stakeholders/ partner, including KOLs and claims authorities, promoting best practice, negotiate to achieve favorable outcome for No7 BC Represent the business in relevant trade associations, influence regulatory changes and guidance notes to achieve a favourable outcome What you'll need to have Bachelor's degree in a life science discipline (e.g., Biology, Cosmetic Science, Pharmacology, Dermatology) and/or substantial experience At least 5 years' experience working in a regulatory or claims environment Summarise and articulate technical information to diverse audiences both verbally and in writing Highly organized, capable of working independently, effectively and managing multiple priorities Determine and develop approaches to solutions with technical guidance on a variety of problems of moderate scope and complexity Analyse data and detect trends It would be great if you also have Knowledge of the Beauty Markets (Key brands, product types and claims) Knowledge of the Regulatory landscape for beauty, devices and medicinal products Awareness of good practice in statistical analysis Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous discount on our own brands and partner businesses Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. We have a great range of benefits in addition to the above that offer flexibility to suit you - go to no7company.jobs/working-here to find out more. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Joining our Mental Health and Substance Misuse Team as a qualified and experienced Social Worker , you'll bring creativity, compassion and a strong commitment to person centred, strengths based practice. You'll be part of a supportive team that values collaboration, shared learning and continuous professional growth, with plenty of opportunities for training and development. Our Mental Health Service is entering an exciting period of transformation, reshaping how we work and adopting innovative, needs led approaches to improve outcomes for the people we support. You'll play an active role in this evolving landscape - contributing to new ways of working, strengthening collaboration with health partners, and helping us enhance our engagement with individuals who are hardest to reach. It's a great opportunity to be part of a service that's moving forward and to help shape positive change through your day to day practice. What you'll be doing: Conducting comprehensive assessments of individuals' needs and available support. Managing a complex caseload whilst providing supervision for Case Workers and Senior Case Workers and practice advice on complex cases. Participating in duty to triage urgent cases as well as triaging safeguarding referrals and making informed decisions. Liaising with colleagues in Health to facilitate hospital discharges. Holding forensic cases and working closely with the Ministry of Justice. What we're looking for: Social Work qualification and registered with Social Work England (SWE). Due to the needs of the team, we're unable to consider Newly Qualified Social Workers for this post. Experience working in a UK-based statutory setting. A sound understanding of how to apply a strengths-based approach. Understanding of social work issues, legal frameworks and social services' statutory duties. Commitment to demonstrating our values and behaviours, showing compassion, empathy and respect. Why join us? Excellent Practice Validation: Progress to a Senior Social Worker role through our Excellent Practice Validation programme. Our Senior Social Workers are paid a market supplement of £3,000 per annum. AMHP pathway: We'll support you to complete your AMHP training and give you the opportunity to complete AMHP work alongside your Social Work duties. When you've completed your AMHP training, you'll be eligible for a market supplement of up to £2,500 per annum. Professional development: Continuous learning and supportive supervision. Work-life balance: Enjoy a fulfilling career with a good balance between work and home life. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other job titles you may be searching for may include: Welfare Worker, Social Services, Case Manager, Social Work Practitioner.
Mar 05, 2026
Full time
Joining our Mental Health and Substance Misuse Team as a qualified and experienced Social Worker , you'll bring creativity, compassion and a strong commitment to person centred, strengths based practice. You'll be part of a supportive team that values collaboration, shared learning and continuous professional growth, with plenty of opportunities for training and development. Our Mental Health Service is entering an exciting period of transformation, reshaping how we work and adopting innovative, needs led approaches to improve outcomes for the people we support. You'll play an active role in this evolving landscape - contributing to new ways of working, strengthening collaboration with health partners, and helping us enhance our engagement with individuals who are hardest to reach. It's a great opportunity to be part of a service that's moving forward and to help shape positive change through your day to day practice. What you'll be doing: Conducting comprehensive assessments of individuals' needs and available support. Managing a complex caseload whilst providing supervision for Case Workers and Senior Case Workers and practice advice on complex cases. Participating in duty to triage urgent cases as well as triaging safeguarding referrals and making informed decisions. Liaising with colleagues in Health to facilitate hospital discharges. Holding forensic cases and working closely with the Ministry of Justice. What we're looking for: Social Work qualification and registered with Social Work England (SWE). Due to the needs of the team, we're unable to consider Newly Qualified Social Workers for this post. Experience working in a UK-based statutory setting. A sound understanding of how to apply a strengths-based approach. Understanding of social work issues, legal frameworks and social services' statutory duties. Commitment to demonstrating our values and behaviours, showing compassion, empathy and respect. Why join us? Excellent Practice Validation: Progress to a Senior Social Worker role through our Excellent Practice Validation programme. Our Senior Social Workers are paid a market supplement of £3,000 per annum. AMHP pathway: We'll support you to complete your AMHP training and give you the opportunity to complete AMHP work alongside your Social Work duties. When you've completed your AMHP training, you'll be eligible for a market supplement of up to £2,500 per annum. Professional development: Continuous learning and supportive supervision. Work-life balance: Enjoy a fulfilling career with a good balance between work and home life. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other job titles you may be searching for may include: Welfare Worker, Social Services, Case Manager, Social Work Practitioner.
We areLegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently. Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together. Position Overview: As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution. Key Responsibilities: Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier. Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients. Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities. Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution. Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention. Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management. Proactively explore Upsell/Cross-sell opportunities with our existing customers Proven experience in a similar role within software/SaaS. Strong understanding of customer journey dynamics and the ability to implement strategies for improvement. Demonstrated success in developing and implementing effective customer success programs Experience in determining and measuring KPIs for customer success teams. Proficient in setting up workflows and utilizing customer success automation tools. SaaS industry experience is a must. Excellent communication and interpersonal skills. Methodical mindset with a structured approach to problem-solving. Strong commercial knowledge with a proven ability to upsell and cross-sell products and services. Ability to thrive in a fast-paced and dynamic environment. Sounds good? Our recruitment process is simple: you and we all need to be sure that we're excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen. Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.
Mar 05, 2026
Full time
We areLegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently. Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together. Position Overview: As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution. Key Responsibilities: Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier. Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients. Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities. Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution. Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention. Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management. Proactively explore Upsell/Cross-sell opportunities with our existing customers Proven experience in a similar role within software/SaaS. Strong understanding of customer journey dynamics and the ability to implement strategies for improvement. Demonstrated success in developing and implementing effective customer success programs Experience in determining and measuring KPIs for customer success teams. Proficient in setting up workflows and utilizing customer success automation tools. SaaS industry experience is a must. Excellent communication and interpersonal skills. Methodical mindset with a structured approach to problem-solving. Strong commercial knowledge with a proven ability to upsell and cross-sell products and services. Ability to thrive in a fast-paced and dynamic environment. Sounds good? Our recruitment process is simple: you and we all need to be sure that we're excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen. Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.
Services Manager - Nairn and Lossiemouth Highland and Moray We have a great opportunity within The Richmond Fellowship Scotland for a Services Manager to join our dynamic management team. Within this role, you will work alongside a supportive area team managing a team of Team Leaders, delivering a range both care home and supported living services click apply for full job details
Mar 05, 2026
Full time
Services Manager - Nairn and Lossiemouth Highland and Moray We have a great opportunity within The Richmond Fellowship Scotland for a Services Manager to join our dynamic management team. Within this role, you will work alongside a supportive area team managing a team of Team Leaders, delivering a range both care home and supported living services click apply for full job details
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Mental Health Service in Paddington. Sounds great, what will I be doing? The primary purpose of this role is to deliver high-quality, person-centred support and targeted interventions to individuals experiencing mental health needs who would benefit from early intervention and preventative support. You will work alongside clients throughout their journey with the service, fostering independence and equipping them with the skills, confidence and resilience needed to manage their wellbeing effectively. All support and interventions will be delivered in line with organisational values, embracing the principles of recovery and co-production, and adhering to established policies, procedures and best practice guidelines. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. We're looking for someone with lived experience of mental health care pathways and a strong understanding of the challenges faced by people with a range of mental health conditions. You'll be a confident communicator, able to build trust quickly, listen deeply and engage effectively with service users in crisis, carers and professionals across statutory and voluntary services. You'll be skilled at assessing needs and risks, identifying appropriate support and signposting options, and working within recovery-focused approaches. Calm under pressure, highly organised and able to prioritise competing demands, you'll combine strong IT, literacy and numeracy skills with a solid understanding of safeguarding. Just as importantly, you'll be a collaborative team player, capable of using your initiative, building partnerships and supporting the induction of new peer staff and volunteers. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 05, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Mental Health Service in Paddington. Sounds great, what will I be doing? The primary purpose of this role is to deliver high-quality, person-centred support and targeted interventions to individuals experiencing mental health needs who would benefit from early intervention and preventative support. You will work alongside clients throughout their journey with the service, fostering independence and equipping them with the skills, confidence and resilience needed to manage their wellbeing effectively. All support and interventions will be delivered in line with organisational values, embracing the principles of recovery and co-production, and adhering to established policies, procedures and best practice guidelines. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. We're looking for someone with lived experience of mental health care pathways and a strong understanding of the challenges faced by people with a range of mental health conditions. You'll be a confident communicator, able to build trust quickly, listen deeply and engage effectively with service users in crisis, carers and professionals across statutory and voluntary services. You'll be skilled at assessing needs and risks, identifying appropriate support and signposting options, and working within recovery-focused approaches. Calm under pressure, highly organised and able to prioritise competing demands, you'll combine strong IT, literacy and numeracy skills with a solid understanding of safeguarding. Just as importantly, you'll be a collaborative team player, capable of using your initiative, building partnerships and supporting the induction of new peer staff and volunteers. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will: Act as audit lead - the expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner. People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Act as a role model for Manager level. Technical Skills ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Significant experience of delivering audit and other assurance services to major businesses, including listed (full list and AIM) firms with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Able to demonstrate the development of an industry network. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 05, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will: Act as audit lead - the expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner. People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Act as a role model for Manager level. Technical Skills ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Significant experience of delivering audit and other assurance services to major businesses, including listed (full list and AIM) firms with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Able to demonstrate the development of an industry network. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About the Role Grade Level (for internal use) 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sale's or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person.
Mar 05, 2026
Full time
About the Role Grade Level (for internal use) 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sale's or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person.
Look Ahead Care Support and Housing
Tower Hamlets, London
We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets. £37,000.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs. You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. 1. Leadership, Staff Line Management and Culture Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values. Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing. Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention. Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities. Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities. 2. Operational Management, Performance and KPIs Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring. Monitor service performance against local and organisational targets, taking action to address underperformance where required. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Ability to lead and motivate staff in a transparent and consistent Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Thrives on change and enjoys dynamic diverse environments What you'll bring: Essential: Experience of managing accommodation-based services and resources and delivering to budget and performance targets Experience of supervising staff teams supporting young people in/leaving care Desirable: Other relevant professional memberships and/or specialist qualifications Holds relevant CMI/NVQ Level 4 or other business/management qualification About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Mar 05, 2026
Full time
We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets. £37,000.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs. You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. 1. Leadership, Staff Line Management and Culture Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values. Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing. Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention. Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities. Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities. 2. Operational Management, Performance and KPIs Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring. Monitor service performance against local and organisational targets, taking action to address underperformance where required. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Ability to lead and motivate staff in a transparent and consistent Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Thrives on change and enjoys dynamic diverse environments What you'll bring: Essential: Experience of managing accommodation-based services and resources and delivering to budget and performance targets Experience of supervising staff teams supporting young people in/leaving care Desirable: Other relevant professional memberships and/or specialist qualifications Holds relevant CMI/NVQ Level 4 or other business/management qualification About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Opus People Solutions
Northampton, Northamptonshire
About the Role Northamptonshire Children's Trust is embarking on an ambitious journey to transform the way support is delivered to children and families. We are seeking a passionate and strategic Programme Manager to lead the Families First Partnership Programme and drive forward key elements of the national Children's Social Care Reforms. In this pivotal role, you will define, develop, and deliver major projects that shape the future of Family Help and children's social care across the county. Working alongside practice leads and safeguarding partners, you will help design new approaches that strengthen families, protect children, and lead to improved outcomes. This is a rare opportunity to contribute to meaningful, lasting system change-ensuring every child in Northamptonshire has the chance to thrive. Responsibilities Leading with purpose alongside practice leads, using programme management expertise to deliver, monitor, and develop the Families First Programme. Shaping transformation by co-designing and testing new models of support with partners, embedding family centred and evidence informed practice. Building strong partnerships and ensuring the voices of Family Help and children's social care services are central to all programme activity and decisions. Driving excellence, supporting quality and performance, and ensuring inspection readiness across services. Ensuring children and families actively shape the services that impact their lives. Producing clear, impactful reporting for senior leaders and contributing to regional and national learning within the Families First Partnership. About You Advanced knowledge of business processes, business improvement and programme management, gained through a degree or equivalent management experience. Significant experience applying project management frameworks, service improvement tools, and change methodologies within children's services. A strong understanding of the Families First Programme and wider national reform in social care. Excellent communication and influencing skills, with confidence presenting to senior stakeholders and building trusted partnerships. Proven experience leading, managing, and coaching diverse project teams to deliver sustainable improvements. If you thrive to make a difference and this is the role for you, then we would love to hear from you.
Mar 05, 2026
Seasonal
About the Role Northamptonshire Children's Trust is embarking on an ambitious journey to transform the way support is delivered to children and families. We are seeking a passionate and strategic Programme Manager to lead the Families First Partnership Programme and drive forward key elements of the national Children's Social Care Reforms. In this pivotal role, you will define, develop, and deliver major projects that shape the future of Family Help and children's social care across the county. Working alongside practice leads and safeguarding partners, you will help design new approaches that strengthen families, protect children, and lead to improved outcomes. This is a rare opportunity to contribute to meaningful, lasting system change-ensuring every child in Northamptonshire has the chance to thrive. Responsibilities Leading with purpose alongside practice leads, using programme management expertise to deliver, monitor, and develop the Families First Programme. Shaping transformation by co-designing and testing new models of support with partners, embedding family centred and evidence informed practice. Building strong partnerships and ensuring the voices of Family Help and children's social care services are central to all programme activity and decisions. Driving excellence, supporting quality and performance, and ensuring inspection readiness across services. Ensuring children and families actively shape the services that impact their lives. Producing clear, impactful reporting for senior leaders and contributing to regional and national learning within the Families First Partnership. About You Advanced knowledge of business processes, business improvement and programme management, gained through a degree or equivalent management experience. Significant experience applying project management frameworks, service improvement tools, and change methodologies within children's services. A strong understanding of the Families First Programme and wider national reform in social care. Excellent communication and influencing skills, with confidence presenting to senior stakeholders and building trusted partnerships. Proven experience leading, managing, and coaching diverse project teams to deliver sustainable improvements. If you thrive to make a difference and this is the role for you, then we would love to hear from you.
London Insurance Life
Peterborough, Cambridgeshire
This is a great opportunity to join us in a a pivotal role as Senior Compliance Manager, where you'll shape and drive the Compliance function for Tilt Services Ltd.This is your opportunity to champion high standards across the business, ensuring we not only meet FCA and wider industry regulations, but set the benchmark for excellence. As a trusted adviser to senior leadership, you'll influence strategic decisions, guide risk management, strengthen governance, and help create a culture where doing the right thing is at the heart of everything we do.If you thrive on impact, ownership, and partnership at the highest level, this role puts you at the centre of it all.Based from our Peterborough office with hybrid working we're able to office this role on a full or part-time basis (3-4 days per week). There will also be travel to our London HQ as required. Key Responsibilities Develop, implement and maintain compliance policies and procedures to ensure the Company meets regulatory requirements.Advise on compliance matters in respect of (while not limited to): operational processes, customer communications, website and app content, financial promotions, quote & buy journey, call guides, AI knowledge base content, GIPP regulations.Compliance with regulatory requirements and risk management frameworks. Experience Minimum of 10-15 years of experience in FCA Compliance for insurance distribution, with extensive experience in a senior compliance role. Skills Deep understanding of insurance products and regulatory requirements.Ability to inspire, lead and manage a compliance team.Ability to foresee challenges and proactively offer solutions for regulatory issues. Excellent communication skills.Team player.
Mar 05, 2026
Full time
This is a great opportunity to join us in a a pivotal role as Senior Compliance Manager, where you'll shape and drive the Compliance function for Tilt Services Ltd.This is your opportunity to champion high standards across the business, ensuring we not only meet FCA and wider industry regulations, but set the benchmark for excellence. As a trusted adviser to senior leadership, you'll influence strategic decisions, guide risk management, strengthen governance, and help create a culture where doing the right thing is at the heart of everything we do.If you thrive on impact, ownership, and partnership at the highest level, this role puts you at the centre of it all.Based from our Peterborough office with hybrid working we're able to office this role on a full or part-time basis (3-4 days per week). There will also be travel to our London HQ as required. Key Responsibilities Develop, implement and maintain compliance policies and procedures to ensure the Company meets regulatory requirements.Advise on compliance matters in respect of (while not limited to): operational processes, customer communications, website and app content, financial promotions, quote & buy journey, call guides, AI knowledge base content, GIPP regulations.Compliance with regulatory requirements and risk management frameworks. Experience Minimum of 10-15 years of experience in FCA Compliance for insurance distribution, with extensive experience in a senior compliance role. Skills Deep understanding of insurance products and regulatory requirements.Ability to inspire, lead and manage a compliance team.Ability to foresee challenges and proactively offer solutions for regulatory issues. Excellent communication skills.Team player.
Service Advisor Car Dealership Basingstoke Up to £34,000 basic, OTE £40,000 Full-time Permanent Monday - Friday 7:30am - 17:30pm, 1 in 4 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Basingstoke. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £34,000 basic + bonus scheme Training and career progression with a franchised dealership Staff discounts on cars, service, and parts Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Basingstoke as a Service Advisor. Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.
Mar 05, 2026
Full time
Service Advisor Car Dealership Basingstoke Up to £34,000 basic, OTE £40,000 Full-time Permanent Monday - Friday 7:30am - 17:30pm, 1 in 4 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Basingstoke. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £34,000 basic + bonus scheme Training and career progression with a franchised dealership Staff discounts on cars, service, and parts Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Basingstoke as a Service Advisor. Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.
Salary: £38,000 to £40,000 per annum Hours: 38 hours per week, Monday to Friday Excellent benefits: Enhanced holiday & sick pay, free on-site parking, healthcare cash back scheme, free on-site gym, employee wellbeing & assistance program Overview: Our residents are at the heart of everything we do at the Meath Epilepsy Charity with person centred planning we make sure that everyone remains focused on a click apply for full job details
Mar 05, 2026
Full time
Salary: £38,000 to £40,000 per annum Hours: 38 hours per week, Monday to Friday Excellent benefits: Enhanced holiday & sick pay, free on-site parking, healthcare cash back scheme, free on-site gym, employee wellbeing & assistance program Overview: Our residents are at the heart of everything we do at the Meath Epilepsy Charity with person centred planning we make sure that everyone remains focused on a click apply for full job details
We have a new opportunity for an experienced Customer Service Manager to join a well-established, local company based in Hove. You ll be responsible for delivering profitable revenue growth, monitoring performance against KPIs, and driving your team to convert the sales pipeline. You will directly manage and mentor Customer Service Executives to ensure they deliver excellent aftercare to all customers. The aim is to minimise errors, reduce outstanding repairs, and identify recurring issues in collaboration with regional managers to prevent future problems. As a Customer Service Manager, your key responsibilities will include but not limited to: Ensuring the team delivers excellent customer service and customer experience across telephone, social media, online chat, and email Managing the customer service team, including their KPIs and target achievement Ensuring the team responds to customer requests within agreed timeframes Identifying areas for improvement and supporting with ongoing training Producing detailed performance and service reports Handling escalated customer queries and complaints Requirements for the Customer Service Manager: A minimum of 2 years experience in a similar management role A passion for delivering excellent customer service Strong written and verbal communication skills High attention to detail A positive attitude with the ability to motivate a team Ability to take initiative and drive improvements Familiarity with CRM and call management systems A good working level of Microsoft Excel for reporting and analysis Benefits for the Customer Service Manager: Free onsite parking 31 days annual leave (inclusive of bank holidays) Fully stocked kitchen, replenished weekly Product discounts Company pension with employer contribution Overtime available Life assurance The Customer Service Manager is a full-time, permanent position based in Hove. The role is fully office based and offers a salary between £29,000 and £35,000 (+ quarterly bonus scheme), depending on experience. Working hours are 37.5 per week, Monday to Friday between 8am 6pm, with flexible start and finish times. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Mar 05, 2026
Full time
We have a new opportunity for an experienced Customer Service Manager to join a well-established, local company based in Hove. You ll be responsible for delivering profitable revenue growth, monitoring performance against KPIs, and driving your team to convert the sales pipeline. You will directly manage and mentor Customer Service Executives to ensure they deliver excellent aftercare to all customers. The aim is to minimise errors, reduce outstanding repairs, and identify recurring issues in collaboration with regional managers to prevent future problems. As a Customer Service Manager, your key responsibilities will include but not limited to: Ensuring the team delivers excellent customer service and customer experience across telephone, social media, online chat, and email Managing the customer service team, including their KPIs and target achievement Ensuring the team responds to customer requests within agreed timeframes Identifying areas for improvement and supporting with ongoing training Producing detailed performance and service reports Handling escalated customer queries and complaints Requirements for the Customer Service Manager: A minimum of 2 years experience in a similar management role A passion for delivering excellent customer service Strong written and verbal communication skills High attention to detail A positive attitude with the ability to motivate a team Ability to take initiative and drive improvements Familiarity with CRM and call management systems A good working level of Microsoft Excel for reporting and analysis Benefits for the Customer Service Manager: Free onsite parking 31 days annual leave (inclusive of bank holidays) Fully stocked kitchen, replenished weekly Product discounts Company pension with employer contribution Overtime available Life assurance The Customer Service Manager is a full-time, permanent position based in Hove. The role is fully office based and offers a salary between £29,000 and £35,000 (+ quarterly bonus scheme), depending on experience. Working hours are 37.5 per week, Monday to Friday between 8am 6pm, with flexible start and finish times. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Stokenchurch accommodates 58 children and is a day nursery located on Lower Church Street, Stokenchurch, High Wycombe. We offer a range of childcare services, including outdoor facilities, a sensory room, and on-site meals prepared by our chef. Our all-inclusive fees cover essentials such as nappies, wipes, and formula milk, ensuring convenience for families. The nursery features a secure environment with CCTV and controlled access for added safety. Conveniently situated near the M40, our nursery is easily accessible for commuting families and provides ample on-site parking. For those using public transportation, we are close to a bus stop serving several routes. We also offer free parking for staff, making our nursery a welcoming and accessible choice for all families. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Mar 05, 2026
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Stokenchurch accommodates 58 children and is a day nursery located on Lower Church Street, Stokenchurch, High Wycombe. We offer a range of childcare services, including outdoor facilities, a sensory room, and on-site meals prepared by our chef. Our all-inclusive fees cover essentials such as nappies, wipes, and formula milk, ensuring convenience for families. The nursery features a secure environment with CCTV and controlled access for added safety. Conveniently situated near the M40, our nursery is easily accessible for commuting families and provides ample on-site parking. For those using public transportation, we are close to a bus stop serving several routes. We also offer free parking for staff, making our nursery a welcoming and accessible choice for all families. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
About the role Salary (external only): Base salary: £61,622pa to c.£77,028pa depending on skills and experience. In addition, we offer flexible benefits fund of 20% which is paid on top base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. As a Disputes Manager at HS2 you will have accountability for devising strategies for tribunal cases identifying those to settle and those we may wish to refer. The role will work with our Strategic Suppliers to undertake risk/cost assessments of their cases, identify those to be proactively managed and liaise with Legal to establish an agreed approach to each case. As required the role may also involve the active negotiation of complex, high risk and contentious property acquisitions either approaching, or already in active dispute resolution procedures. The role includes advice on setting strategy in new, novel and contentious areas of compulsory purchase. About the role Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Accountable for devising strategies for tribunal cases, co-ordinating input from all relevant expert parties and managing a tracker of all existing tribunal cases and potential cases across blight determination, blight compensation, 'Compulsory Purchase Order' compensation and 'Material Detriment', plotting key dates, case officer, lawyers, experts and counsel together with an accountability 'RACI' matrix. Ascertain DfT delegations with regards to 'Sealed offers' and 'Material Detriment' approvals. Deliver 'Sealed Offers' and 'Calder Bank Offers' with Case officers where appropriate in live and potential cases. Work with strategic suppliers to undertake risk / cost matrix of their cases to identify hotspots which need to be managed proactively. Work with legal to establish home team of Counsel, including the identification and instruction of experts across various disciplines that can be procured easily and quickly and undertake 'lessons learned' in Tribunal cases. Leads on the design of 'strategy for individual tribunal' cases including identifying those cases to settle and those we may want to refer, acknowledging the repercussive nature of those strategies for both HS2 Ltd and compulsory purchase practice. Implement Improvements in ADR policy and provide advice to all team members. Seek to share expertise and knowledge on strategies and compulsory purchase practice with Case Managers, Acquisitions Leads and Senior Property Acquisition Managers Contribute to the monthly reporting pack and report costs and opportunities to Head of Acquisitions and the Land and Property Director on a quarterly basis Adhere to HS2 Ltd's Health and Safety policies. About You Skills: Relationship management with the ability to adopt different styles with different stakeholders, influencing decisions and negotiating outcomes where necessary Communication skills - including the ability to draft concisely, clearly and persuasively and present strategies and solutions through papers, reports and presentations, understanding when politics are at play and work towards achieving the best outcome for Land and Property, the Claimant and Affected Parties, for HS2 Ltd and ultimately the tax-payer Ability to gather and synthesise information, identifying options and applying sound judgement based on logic and reason, making use of a variety of analytical approaches to provide relevant information to suppliers, stakeholders and decision makers using key facts and data. Advisory skills - including the ability to deliver independent expert evidence Knowledge: Chartered Surveyor (or equivalent) Understanding of the Land and Property Industry, policy and legislation Knowledge of how compulsory purchase works as well as other government compensation schemes across commercial, agricultural and residential markets. Knowledge of managing and delivering within the constraints under which public sector arm's length bodies operates and an understanding of the nature of central government relationships with HS2 Ltd. Type of experience: Experience working in the Land and Property sector in a similar complex infrastructure environment Experience of working with suppliers to develop effective working relationships and manage performance to ensure delivery through the supply chain. Experience carrying out briefings to Select Committees Experience in working as part of a Counsel team in securing powers for a large infrastructure project Experience working in a property environment (preferably in the land acquisition related to infrastructure projects), with substantial land assembly experience at a senior level. Experience in providing expert evidence in Tribunal and Select Committees or Development Consent Order / Transport and Works Act Order Inquiries The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept. Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks. We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process: Removing bias in the recruitment process Any applications received after the closing date will not be considered. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. Job Info Job Identification 250616 Job Category Land and Property Posting Date 01/29/2026, 01:36 PM Apply Before 02/11/2026, 11:59 PM Job Schedule Full time Locations 2 Snowhill, Birmingham, B4 6GA, GB Permanent or Fixed Term Contract Permanent
Mar 05, 2026
Full time
About the role Salary (external only): Base salary: £61,622pa to c.£77,028pa depending on skills and experience. In addition, we offer flexible benefits fund of 20% which is paid on top base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. As a Disputes Manager at HS2 you will have accountability for devising strategies for tribunal cases identifying those to settle and those we may wish to refer. The role will work with our Strategic Suppliers to undertake risk/cost assessments of their cases, identify those to be proactively managed and liaise with Legal to establish an agreed approach to each case. As required the role may also involve the active negotiation of complex, high risk and contentious property acquisitions either approaching, or already in active dispute resolution procedures. The role includes advice on setting strategy in new, novel and contentious areas of compulsory purchase. About the role Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Accountable for devising strategies for tribunal cases, co-ordinating input from all relevant expert parties and managing a tracker of all existing tribunal cases and potential cases across blight determination, blight compensation, 'Compulsory Purchase Order' compensation and 'Material Detriment', plotting key dates, case officer, lawyers, experts and counsel together with an accountability 'RACI' matrix. Ascertain DfT delegations with regards to 'Sealed offers' and 'Material Detriment' approvals. Deliver 'Sealed Offers' and 'Calder Bank Offers' with Case officers where appropriate in live and potential cases. Work with strategic suppliers to undertake risk / cost matrix of their cases to identify hotspots which need to be managed proactively. Work with legal to establish home team of Counsel, including the identification and instruction of experts across various disciplines that can be procured easily and quickly and undertake 'lessons learned' in Tribunal cases. Leads on the design of 'strategy for individual tribunal' cases including identifying those cases to settle and those we may want to refer, acknowledging the repercussive nature of those strategies for both HS2 Ltd and compulsory purchase practice. Implement Improvements in ADR policy and provide advice to all team members. Seek to share expertise and knowledge on strategies and compulsory purchase practice with Case Managers, Acquisitions Leads and Senior Property Acquisition Managers Contribute to the monthly reporting pack and report costs and opportunities to Head of Acquisitions and the Land and Property Director on a quarterly basis Adhere to HS2 Ltd's Health and Safety policies. About You Skills: Relationship management with the ability to adopt different styles with different stakeholders, influencing decisions and negotiating outcomes where necessary Communication skills - including the ability to draft concisely, clearly and persuasively and present strategies and solutions through papers, reports and presentations, understanding when politics are at play and work towards achieving the best outcome for Land and Property, the Claimant and Affected Parties, for HS2 Ltd and ultimately the tax-payer Ability to gather and synthesise information, identifying options and applying sound judgement based on logic and reason, making use of a variety of analytical approaches to provide relevant information to suppliers, stakeholders and decision makers using key facts and data. Advisory skills - including the ability to deliver independent expert evidence Knowledge: Chartered Surveyor (or equivalent) Understanding of the Land and Property Industry, policy and legislation Knowledge of how compulsory purchase works as well as other government compensation schemes across commercial, agricultural and residential markets. Knowledge of managing and delivering within the constraints under which public sector arm's length bodies operates and an understanding of the nature of central government relationships with HS2 Ltd. Type of experience: Experience working in the Land and Property sector in a similar complex infrastructure environment Experience of working with suppliers to develop effective working relationships and manage performance to ensure delivery through the supply chain. Experience carrying out briefings to Select Committees Experience in working as part of a Counsel team in securing powers for a large infrastructure project Experience working in a property environment (preferably in the land acquisition related to infrastructure projects), with substantial land assembly experience at a senior level. Experience in providing expert evidence in Tribunal and Select Committees or Development Consent Order / Transport and Works Act Order Inquiries The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept. Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks. We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process: Removing bias in the recruitment process Any applications received after the closing date will not be considered. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. Job Info Job Identification 250616 Job Category Land and Property Posting Date 01/29/2026, 01:36 PM Apply Before 02/11/2026, 11:59 PM Job Schedule Full time Locations 2 Snowhill, Birmingham, B4 6GA, GB Permanent or Fixed Term Contract Permanent
A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of experience in customer-facing roles, strong communication skills, and familiarity with Salesforce. This position is based in London, UK, or Westport, Ireland, providing opportunities for professional growth and impactful customer engagement.
Mar 05, 2026
Full time
A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of experience in customer-facing roles, strong communication skills, and familiarity with Salesforce. This position is based in London, UK, or Westport, Ireland, providing opportunities for professional growth and impactful customer engagement.
Blusource Professional Services Ltd
Norwich, Norfolk
An established and growing accountancy practice in Norwich is looking for an experienced Client Manager to take ownership of a portfolio of owner-managed businesses. This is a hands-on, relationship-led Client Manager role suited to someone who enjoys working closely with clients, providing real insight, and having genuine influence over outcomes not just producing accounts click apply for full job details
Mar 05, 2026
Full time
An established and growing accountancy practice in Norwich is looking for an experienced Client Manager to take ownership of a portfolio of owner-managed businesses. This is a hands-on, relationship-led Client Manager role suited to someone who enjoys working closely with clients, providing real insight, and having genuine influence over outcomes not just producing accounts click apply for full job details
Onboarding Manager - Dental Industry (Initial 12-Month Contract - Highly Likely to Go Permanent) Home-Based 45,000 Are you an experienced Dental Practice Manager looking for a fresh challenge away from the day-to-day demands of running a surgery? Ready to apply your expertise in a new way, from the comfort of your home? This could be the ideal next step in your career. The Role As an Onboarding Manager, you'll play a key role in welcoming new dental practices into the business. You'll ensure a smooth and positive transition, providing expert guidance and outstanding support throughout the onboarding journey. This is a fully remote position, perfect for someone with a strong understanding of the operational and clinical complexities of running a dental practice. Key Responsibilities Acting as the primary point of contact throughout the onboarding process Supporting practice teams with systems, policies, and procedures Collaborating with internal departments to ensure seamless integration Delivering virtual training on practice systems and compliance Troubleshooting early-stage operational challenges with empathy and efficiency About You Proven experience as a Dental Practice Manager Strong knowledge of dental systems, compliance, and operational processes Excellent communication skills with the ability to build rapport remotely Highly organised, proactive, and solutions-focused Confident using digital platforms and remote communication tools Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 05, 2026
Full time
Onboarding Manager - Dental Industry (Initial 12-Month Contract - Highly Likely to Go Permanent) Home-Based 45,000 Are you an experienced Dental Practice Manager looking for a fresh challenge away from the day-to-day demands of running a surgery? Ready to apply your expertise in a new way, from the comfort of your home? This could be the ideal next step in your career. The Role As an Onboarding Manager, you'll play a key role in welcoming new dental practices into the business. You'll ensure a smooth and positive transition, providing expert guidance and outstanding support throughout the onboarding journey. This is a fully remote position, perfect for someone with a strong understanding of the operational and clinical complexities of running a dental practice. Key Responsibilities Acting as the primary point of contact throughout the onboarding process Supporting practice teams with systems, policies, and procedures Collaborating with internal departments to ensure seamless integration Delivering virtual training on practice systems and compliance Troubleshooting early-stage operational challenges with empathy and efficiency About You Proven experience as a Dental Practice Manager Strong knowledge of dental systems, compliance, and operational processes Excellent communication skills with the ability to build rapport remotely Highly organised, proactive, and solutions-focused Confident using digital platforms and remote communication tools Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
