Marine Claims Handler

  • Pavilion Recruitment Solutions
  • Feb 13, 2026
Full time Insurance

Job Description

Pavilion are partnered with a bespoke marine insurance provider established for over 20 years and are seeking a Marine Claims Handler to join their collaborative business. Based in the heart of the city, they are hiring in their Yacht team for a claims professional to work on a variety of international claims, with a lot of US work.

The successful candidate will report to the Associate Director and be given plenty of variety in managing their own portfolio of yacht claims, as well as plenty of internal hands-on training and development. They will need to demonstrate a strong interest in working for a marine specialist business and a desire to learn, develop, and grow in their professional career.

Responsibilities:

  • Liaising with our producers and agents when a claim is reported
  • Maintaining an effective record of all claims and the management of claims payment
  • Active communication with the Yacht underwriting team, the Senior Management and the Finance department regarding claims reporting and settlement
  • Liaising with our insurers to ensure they are fully briefed on all claims
  • Working with the inhouse team to develop the claims element of the bespoke yacht account management IT system
  • Managing effective monthly and quarterly reporting to Senior Management, including accurate monthly claims bordereau production
  • Knowledge and oversight of the yacht portfolio to provide feedback relevant to the underwriting of the account
  • Raising Debit Notes/Invoices and Credit Notes
  • Taking on any other ad-hoc requirements needed by the company to support the claims function

In return, you will have an excellent exposure across the business, the chance to work with an extremely collaborative team, and plenty of progression opportunities.