Customer Service Agent

Role: Customer Service Agent x 3
Location: Burgess Hill (3 minutes from the train station)
Hours: Full-time, Monday - Friday, 9:00am - 6:00pm
Pay: 12.21 per hour, increasing to 13.21 per hour for a full week with no absence

Immediate start

An excellent opportunity has arisen for a Customer Service Agent to join one of our longstanding clients, an established and growing organisation in Burgess Hill.

Our client invests in the future of their team members by offering opportunities to develop and grow their careers

They have supported their team through Apprenticeship schemes that have developed their skills and seen them achieve qualifications at both level 2 and level 3 across Customer Service and Leadership and Management.

Benefits:

• Competitive pay with weekly attendance bonus
• Full training provided - no prior experience required
• Weekly bonus opportunities for strong performance
• FREE DBS Check

The Requirements:

• Available to start immediately
• Prepared to undergo a DBS check as part of the onboarding process
• Strong customer service skills and confident telephone manner
• Methodical working style with good attention to detail
• Confident using a computer, following scripts, and recording outcomes
• Enthusiastic, positive attitude and willingness to learn

The Role:

• Make calls to existing patients to arrange delivery of regular medication
• Provide excellent customer service with no cold calling or sales involved
• Organise and book deliveries in a professional and timely manner
• Work methodically, ensuring accuracy in recording outcomes and following scripts
• Become an integral part of a supportive, collaborative team

If you're eager to join a lively and upbeat team where your contributions make a real impact, then please apply to this Customer Service Agent role below or call Chloe McCausland on (phone number removed) between 8:30am - 5:00pm.