On behalf of our client, we are seeking to recruit a Technical Writeron an initial 6-month contract. As the Technical Writer you will become a member of a team and be responsible for providing the technical data maintenance manuals including Aircraft Maintenance Manual and Trouble Shooting Manual. Role: Technical Writer Pay: 45 per hour via umbrella Location: Filton (60% onsite after trained) Contract: Monday - Friday, 35 hours per week, 6 months contract IR35 Status: Inside Security Clearance : BPSS Responsibilities Manage all the authoring activities related to the AMM and TSM for Landing Gears. Analysis of inputs (drawings, design modifications) to define the impact on the maintenance manuals delivered to the airlines Management of the source data: planning, technical verification and incorporation, Provide answers in the Tech request tool to customer queries and relevant data to meet customer maintenance and operational needs, whilst ensuring that all information is communicated in line with airbus policies, processes and procedures Monitoring and steering of subcontracted maintenance authoring activities Leading and chairing of regular review meetings with Design office and local subcontractors, managing workload and priorities to deliver tasks to Time/Cost /Quality Delivery of documentation content (creations and updates) in accordance with specifications, contractual commitments, approved schedules, quality standards and within budget objectives Securing fulfilment of Safety rules, Quality process and Technical Data guidelines Ensuring Customer efficient support by answering daily customer queries and implementation of documentation changes if necessary Support on daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline, Propose continuous improvement for Technical Data processes, documentation production activities and IT Tools Represent the department at decision-making meetings transnationally and provide feedback on customer needs Be able to achieve Quality Authorisation to verify / validate technical data products in accordance with M20528, also known as C1 Incoming Inspection. Essential Skills: Educated Master's degree or equivalent Aerospace engineering/ Aircraft Maintenance experience Knowledge of aircraft maintenance, systems and production processes and procedures Awareness of international authoring standards and tools Aircraft configuration Management Dynamic, Proactive and Positive mind set Risk and opportunity management skills Ability to follow-up activities Good team player and good organizational skills Communication skills and assertiveness Curious and open-minded for changes and continuous improvement If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
May 16, 2026
Contractor
On behalf of our client, we are seeking to recruit a Technical Writeron an initial 6-month contract. As the Technical Writer you will become a member of a team and be responsible for providing the technical data maintenance manuals including Aircraft Maintenance Manual and Trouble Shooting Manual. Role: Technical Writer Pay: 45 per hour via umbrella Location: Filton (60% onsite after trained) Contract: Monday - Friday, 35 hours per week, 6 months contract IR35 Status: Inside Security Clearance : BPSS Responsibilities Manage all the authoring activities related to the AMM and TSM for Landing Gears. Analysis of inputs (drawings, design modifications) to define the impact on the maintenance manuals delivered to the airlines Management of the source data: planning, technical verification and incorporation, Provide answers in the Tech request tool to customer queries and relevant data to meet customer maintenance and operational needs, whilst ensuring that all information is communicated in line with airbus policies, processes and procedures Monitoring and steering of subcontracted maintenance authoring activities Leading and chairing of regular review meetings with Design office and local subcontractors, managing workload and priorities to deliver tasks to Time/Cost /Quality Delivery of documentation content (creations and updates) in accordance with specifications, contractual commitments, approved schedules, quality standards and within budget objectives Securing fulfilment of Safety rules, Quality process and Technical Data guidelines Ensuring Customer efficient support by answering daily customer queries and implementation of documentation changes if necessary Support on daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline, Propose continuous improvement for Technical Data processes, documentation production activities and IT Tools Represent the department at decision-making meetings transnationally and provide feedback on customer needs Be able to achieve Quality Authorisation to verify / validate technical data products in accordance with M20528, also known as C1 Incoming Inspection. Essential Skills: Educated Master's degree or equivalent Aerospace engineering/ Aircraft Maintenance experience Knowledge of aircraft maintenance, systems and production processes and procedures Awareness of international authoring standards and tools Aircraft configuration Management Dynamic, Proactive and Positive mind set Risk and opportunity management skills Ability to follow-up activities Good team player and good organizational skills Communication skills and assertiveness Curious and open-minded for changes and continuous improvement If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Interim Head of Infrastructure Transformation FTSE 250 Organisation / IT Transformation Programme - Discovery / Feasibility London Hybrid LTD Company engagement at 700 - 900 p/d Start ASAP to end of September We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it. As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations. We're looking for a candidate with a strong technical foundation in infrastructure, including networks, servers, cloud platforms, databases, backup and recovery, and end-user devices. The ideal person will be confident engaging with technical detail, able to challenge assumptions, and capable of defining and articulating what best practice looks like across the infrastructure landscape. Key responsibilities include: Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational Technology (OT) and Information Technology (IT) environments. Interim Head of Infrastructure Transformation
May 16, 2026
Contractor
Interim Head of Infrastructure Transformation FTSE 250 Organisation / IT Transformation Programme - Discovery / Feasibility London Hybrid LTD Company engagement at 700 - 900 p/d Start ASAP to end of September We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it. As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations. We're looking for a candidate with a strong technical foundation in infrastructure, including networks, servers, cloud platforms, databases, backup and recovery, and end-user devices. The ideal person will be confident engaging with technical detail, able to challenge assumptions, and capable of defining and articulating what best practice looks like across the infrastructure landscape. Key responsibilities include: Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational Technology (OT) and Information Technology (IT) environments. Interim Head of Infrastructure Transformation
An opportunity has arisen within our ICT team for an ICT Service Desk Technician which will be based within our Headquarters in Sheffield. ICT Service Desk Technician Location: Central Sheffield Headquarters, S1 Hours of work: Part Time 22.2 Hours per week (Flexi Time) Working Pattern: Mon-Wed (The post involves working early and late shift patterns. Working from 08.00hrs for the early shift and up until 17.30hrs for the late shift.) Contract: Fixed-term for 2 years Salary: £26,403 £28,142 per annum, pro rata, £15,841.80 - £16,885.20 per annum for 22.2 Hours per week (Grade 4) The key purpose of this role is to: Lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security and compliance guidelines are achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May 27 May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. Other benefits include (but not limited to) enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. Please also note that SouthYorkshire Fire & Rescue may conduct substance misuse testing on a for cause basis, in line with our Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team. No agencies please.
May 16, 2026
Full time
An opportunity has arisen within our ICT team for an ICT Service Desk Technician which will be based within our Headquarters in Sheffield. ICT Service Desk Technician Location: Central Sheffield Headquarters, S1 Hours of work: Part Time 22.2 Hours per week (Flexi Time) Working Pattern: Mon-Wed (The post involves working early and late shift patterns. Working from 08.00hrs for the early shift and up until 17.30hrs for the late shift.) Contract: Fixed-term for 2 years Salary: £26,403 £28,142 per annum, pro rata, £15,841.80 - £16,885.20 per annum for 22.2 Hours per week (Grade 4) The key purpose of this role is to: Lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security and compliance guidelines are achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May 27 May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. Other benefits include (but not limited to) enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. Please also note that SouthYorkshire Fire & Rescue may conduct substance misuse testing on a for cause basis, in line with our Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team. No agencies please.
The Company Able Bridge Recruitment are thrilled to be working with a revolutionary business in the recruitment of a senior financial accountant. Benefits include Health Insurance (PMI) Life insurance Dental cash back plan Company sick pay Income Protection BIKE2WORK & CYCLESCHEME Season travel ticket loans Work from anywhere policy (5 days a year) This vacancy, the result of the business moving into its next phase of growth from a start up to a scale up organisation. You will report into the head of finance and be part of a small, intimate group of accountants. The role will be office based 5 days per week and will involve a high degree of interaction between partners within international markets as well as stakeholders internally. The Responsibilities The purpose of this role is to provide financial support to the widder business to enable better decision support and to maintain precise and up-to-date financial records. The core function of the role is to ensure the businesses financial security and sustainability is maintained. On a day-to-day basis you can expect to be responsible for the following; Assist in preparation and oversight of monthly end processes and procedures Working with budget holders to analyse and track expenditure against budget Supporting team to ensure general ledger reconciliations are maintained monthly Reviewing and oversight of asset registers and stock management Reviewing bank reconciliations for all company bank accounts Completion of UK and European VAT returns Assist in preparation of quarterly management accounts and monthly internal reporting Assist in the preparation of financial information for board meetings Liaising with HMRC as and when required Supporting the Head of Finance with preparations for the year-end, audit and annual budgeting process. Liaising with procurement, quality and rest of the business to ensure strong financial controls are in place Own statutory reporting and compliance of non-UK subsidiary entities, liaising with external advisors and preparing board packs where applicable. Assist in building internal processes and controls that support a scaling business The Requirements We are seeking a professionally qualified CA or ACCA accountant who is well versed in working within a fluid accounting capacity. We would expect the successful applicant to be practice trained and who has already transitioned into a role within industry. From a technical standpoint, we are looking for applicants who have advanced IFRS exposure and who is comfortable in ensuring financial compliance is achieved. Our client is looking for an individual who is at ease in working within an environment where the landscape is constantly changing. Your remit will be varied and no two days will be the same. This is a genuinely superb opportunity for a candidate who is wanting to propel their career. Our client does not hold a license to offer study support so will only consider applicants who are able to work unrestricted within the UK and who are based in the immediate vicinity. If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me.
May 16, 2026
Full time
The Company Able Bridge Recruitment are thrilled to be working with a revolutionary business in the recruitment of a senior financial accountant. Benefits include Health Insurance (PMI) Life insurance Dental cash back plan Company sick pay Income Protection BIKE2WORK & CYCLESCHEME Season travel ticket loans Work from anywhere policy (5 days a year) This vacancy, the result of the business moving into its next phase of growth from a start up to a scale up organisation. You will report into the head of finance and be part of a small, intimate group of accountants. The role will be office based 5 days per week and will involve a high degree of interaction between partners within international markets as well as stakeholders internally. The Responsibilities The purpose of this role is to provide financial support to the widder business to enable better decision support and to maintain precise and up-to-date financial records. The core function of the role is to ensure the businesses financial security and sustainability is maintained. On a day-to-day basis you can expect to be responsible for the following; Assist in preparation and oversight of monthly end processes and procedures Working with budget holders to analyse and track expenditure against budget Supporting team to ensure general ledger reconciliations are maintained monthly Reviewing and oversight of asset registers and stock management Reviewing bank reconciliations for all company bank accounts Completion of UK and European VAT returns Assist in preparation of quarterly management accounts and monthly internal reporting Assist in the preparation of financial information for board meetings Liaising with HMRC as and when required Supporting the Head of Finance with preparations for the year-end, audit and annual budgeting process. Liaising with procurement, quality and rest of the business to ensure strong financial controls are in place Own statutory reporting and compliance of non-UK subsidiary entities, liaising with external advisors and preparing board packs where applicable. Assist in building internal processes and controls that support a scaling business The Requirements We are seeking a professionally qualified CA or ACCA accountant who is well versed in working within a fluid accounting capacity. We would expect the successful applicant to be practice trained and who has already transitioned into a role within industry. From a technical standpoint, we are looking for applicants who have advanced IFRS exposure and who is comfortable in ensuring financial compliance is achieved. Our client is looking for an individual who is at ease in working within an environment where the landscape is constantly changing. Your remit will be varied and no two days will be the same. This is a genuinely superb opportunity for a candidate who is wanting to propel their career. Our client does not hold a license to offer study support so will only consider applicants who are able to work unrestricted within the UK and who are based in the immediate vicinity. If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me.
About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: Working hand-in-hand with our Directed Content and 1x1 Call Services groups, this team provides timely channel checks and voice-of-customer interviews that reveal real-time demand signals, competitive dynamics, and purchasing behavior across priority industry verticals. By identifying the right operator, distributor, or end-customer profiles-and engaging them at the optimal moment in the quarter we help investors surface differentiated, actionable insights. Channel & Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions. Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging AlphaSense's AI Interviewer technology, CCR is able to conduct and scale structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor. Covering hundreds of companies across major sectors, CCR provides investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop. About the Role: Map the expert universe for assigned verticals Source and vet high value channel partners and customers Build long term relationships with key channel sources Coordinate and monitor interviews Form sector expertise through regular and consistent research to remain up to date on industry trends and news For this role, we are looking for proficient French speakers (C1/C2 levels). This role blends investigative research, stakeholder management, and rapid fire project execution-perfect for early career professionals eager to accelerate their learning curve inside a high growth, data driven organisation. What You'll do Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best fit experts; negotiate honoraria that balance insight value with cost discipline. Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines. Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities. Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are captured. Interview Facilitation: Schedule sessions at optimal times in the sell side calendar; monitor calls, troubleshoot tech issues, and capture real time highlights. Quality & Compliance: Uphold rigorous data privacy standards and maintain accurate records in internal CRM and workflow tools. Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap. Who You Are Energetic Team Player: You have a proven ability to manage fast turnaround projects, meet deadlines and targets while maintaining a team first mentality. Adaptable: You are a creative problem solver who is comfortable with changes and new challenges. You thrive in ambiguity and remain resilient when faced with adversity. Inquisitive: You are naturally interested in learning and quickly see patterns that help you to identify the best possible experts for a given research project. Organized: You have demonstrated an ability to handle and prioritize multiple tasks and deadlines simultaneously and autonomously. Detail Oriented: You have a strong attention to detail, with the ability to discern and precisely document the core elements of an expert's relevant skills or experience vis a vis a defined scope. Excellent Communicator: You'll regularly be engaging with industry experts to learn about their background and convey what it means to participate in our network. You are comfortable with all communication methods, including phone and email. Goal Oriented: You are motivated by the idea of identifying and delivering the best possible expert profiles for each project scope quickly and efficiently. AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from email address. If you're unsure about a job posting or recruiter, verify it on our Careers page. If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
May 16, 2026
Full time
About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: Working hand-in-hand with our Directed Content and 1x1 Call Services groups, this team provides timely channel checks and voice-of-customer interviews that reveal real-time demand signals, competitive dynamics, and purchasing behavior across priority industry verticals. By identifying the right operator, distributor, or end-customer profiles-and engaging them at the optimal moment in the quarter we help investors surface differentiated, actionable insights. Channel & Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions. Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging AlphaSense's AI Interviewer technology, CCR is able to conduct and scale structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor. Covering hundreds of companies across major sectors, CCR provides investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop. About the Role: Map the expert universe for assigned verticals Source and vet high value channel partners and customers Build long term relationships with key channel sources Coordinate and monitor interviews Form sector expertise through regular and consistent research to remain up to date on industry trends and news For this role, we are looking for proficient French speakers (C1/C2 levels). This role blends investigative research, stakeholder management, and rapid fire project execution-perfect for early career professionals eager to accelerate their learning curve inside a high growth, data driven organisation. What You'll do Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best fit experts; negotiate honoraria that balance insight value with cost discipline. Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines. Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities. Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are captured. Interview Facilitation: Schedule sessions at optimal times in the sell side calendar; monitor calls, troubleshoot tech issues, and capture real time highlights. Quality & Compliance: Uphold rigorous data privacy standards and maintain accurate records in internal CRM and workflow tools. Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap. Who You Are Energetic Team Player: You have a proven ability to manage fast turnaround projects, meet deadlines and targets while maintaining a team first mentality. Adaptable: You are a creative problem solver who is comfortable with changes and new challenges. You thrive in ambiguity and remain resilient when faced with adversity. Inquisitive: You are naturally interested in learning and quickly see patterns that help you to identify the best possible experts for a given research project. Organized: You have demonstrated an ability to handle and prioritize multiple tasks and deadlines simultaneously and autonomously. Detail Oriented: You have a strong attention to detail, with the ability to discern and precisely document the core elements of an expert's relevant skills or experience vis a vis a defined scope. Excellent Communicator: You'll regularly be engaging with industry experts to learn about their background and convey what it means to participate in our network. You are comfortable with all communication methods, including phone and email. Goal Oriented: You are motivated by the idea of identifying and delivering the best possible expert profiles for each project scope quickly and efficiently. AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from email address. If you're unsure about a job posting or recruiter, verify it on our Careers page. If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
Merrifield Consultants is delighted to be partnering with a well-established professional membership body to recruit a Digital Channels Manager at an exciting point in its digital development. About the Organisation This is a respected chartered institution providing qualifications, training, events and thought leadership to a large community of professionals. The organisation's website and member portal are central to how it serves its membership, built on Umbraco and integrated with Microsoft Dynamics 365 (BlueCRM). The Role - Digital Channels Manager The Digital Channels Manager will be responsible for the organisation's website, CMS, social media, SEO and analytics, managing two direct reports and working closely with the Head of Marketing and Digital and the Campaigns Manager. Salary and contract: 45,000 per annum Permanent and full time. 2 days per week in the office in Central London. Main responsibilities Website management and development, including user journeys, performance, security and compliance Managing the CMS (currently Umbraco), including workflows, access, training and content quality Managing relationships with external web and CRM development partners Developing and delivering an SEO strategy, overseeing the Digital Executive and Content Editor Monitoring and reporting on digital analytics using GA4, Google Tag Manager and Power BI Supporting paid media activity in collaboration with the Campaigns Manager Devising and supporting delivery of the social media plan, including video and podcast content Managing two direct reports What you need Experience managing a website within a membership body, professional association or similar organisation where the website integrates with a CRM or membership database Experience working with Umbraco or a comparable CMS at an administrative level Familiarity with Microsoft Dynamics 365, ideally in a membership context such as BlueCRM Good working knowledge of GA4 and Google Tag Manager A sound understanding of SEO Experience managing a small team If you are an experienced digital professional looking to take real ownership within a well-regarded membership organisation, please do get in touch. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
May 16, 2026
Full time
Merrifield Consultants is delighted to be partnering with a well-established professional membership body to recruit a Digital Channels Manager at an exciting point in its digital development. About the Organisation This is a respected chartered institution providing qualifications, training, events and thought leadership to a large community of professionals. The organisation's website and member portal are central to how it serves its membership, built on Umbraco and integrated with Microsoft Dynamics 365 (BlueCRM). The Role - Digital Channels Manager The Digital Channels Manager will be responsible for the organisation's website, CMS, social media, SEO and analytics, managing two direct reports and working closely with the Head of Marketing and Digital and the Campaigns Manager. Salary and contract: 45,000 per annum Permanent and full time. 2 days per week in the office in Central London. Main responsibilities Website management and development, including user journeys, performance, security and compliance Managing the CMS (currently Umbraco), including workflows, access, training and content quality Managing relationships with external web and CRM development partners Developing and delivering an SEO strategy, overseeing the Digital Executive and Content Editor Monitoring and reporting on digital analytics using GA4, Google Tag Manager and Power BI Supporting paid media activity in collaboration with the Campaigns Manager Devising and supporting delivery of the social media plan, including video and podcast content Managing two direct reports What you need Experience managing a website within a membership body, professional association or similar organisation where the website integrates with a CRM or membership database Experience working with Umbraco or a comparable CMS at an administrative level Familiarity with Microsoft Dynamics 365, ideally in a membership context such as BlueCRM Good working knowledge of GA4 and Google Tag Manager A sound understanding of SEO Experience managing a small team If you are an experienced digital professional looking to take real ownership within a well-regarded membership organisation, please do get in touch. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Governance Administrator Are you an organised and detail-oriented professional looking for an exciting opportunity to make a meaningful impact? Join our client's Governance and Operations Team as a Governance Administrator ! Position Details: Salary: 28,190 (FTE), pro-rata for the term of the contract Contract Duration: Fixed Term - five months Contract Type: Full-time Hours: 35hrs a week About the Role: In this pivotal role, you'll play a key part in supporting the efficient and effective governance functions of our client. This is your chance to collaborate with a passionate team. Key Responsibilities: Governance Meetings (70%): Coordinate and maintain forward planners for meetings. Collaborate with the Head of Governance and Operations to draft agendas and liaise with key stakeholders. Manage logistical details, including venue bookings, invitations, and technology requirements, ensuring everything runs smoothly. Commission and review presentations/papers, ensuring quality and alignment to templates. Attend meetings to provide logistical support and take minutes, ensuring timely distribution and accuracy. Constitutional and Compliance Support (20%): Maintain accurate records of declarations and registers of interest of Trustees and members. Support governance functions such as recording conflicts of interest and updating skills matrices. Ensure compliance with GDPR requirements and data security protocols. General Administration (10%): Provide administrative support for various governance projects as needed. Uphold the organisation's policies and procedures, including safeguarding and health & safety. What We're Looking For: Essential Qualifications: A-level standard of education. Administrative experience in a fast-paced environment, ideally within a charity or public sector organisation. Key Skills: Excellent written and oral communication skills. Strong organisational skills with the ability to manage interconnected processes. Proficient in Microsoft 365, especially MS Teams. Personal Attributes: High integrity and discretion in handling confidential information. A willingness to work occasional evenings and Saturdays as needed. Why Join Our Client? Be part of a dynamic team dedicated to fostering effective governance. Enjoy a supportive work environment where your contributions will make a real difference. Gain valuable experience in governance and operations within a respected organisation. If you are passionate about governance and eager to contribute to our client's mission, we would love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Seasonal
Governance Administrator Are you an organised and detail-oriented professional looking for an exciting opportunity to make a meaningful impact? Join our client's Governance and Operations Team as a Governance Administrator ! Position Details: Salary: 28,190 (FTE), pro-rata for the term of the contract Contract Duration: Fixed Term - five months Contract Type: Full-time Hours: 35hrs a week About the Role: In this pivotal role, you'll play a key part in supporting the efficient and effective governance functions of our client. This is your chance to collaborate with a passionate team. Key Responsibilities: Governance Meetings (70%): Coordinate and maintain forward planners for meetings. Collaborate with the Head of Governance and Operations to draft agendas and liaise with key stakeholders. Manage logistical details, including venue bookings, invitations, and technology requirements, ensuring everything runs smoothly. Commission and review presentations/papers, ensuring quality and alignment to templates. Attend meetings to provide logistical support and take minutes, ensuring timely distribution and accuracy. Constitutional and Compliance Support (20%): Maintain accurate records of declarations and registers of interest of Trustees and members. Support governance functions such as recording conflicts of interest and updating skills matrices. Ensure compliance with GDPR requirements and data security protocols. General Administration (10%): Provide administrative support for various governance projects as needed. Uphold the organisation's policies and procedures, including safeguarding and health & safety. What We're Looking For: Essential Qualifications: A-level standard of education. Administrative experience in a fast-paced environment, ideally within a charity or public sector organisation. Key Skills: Excellent written and oral communication skills. Strong organisational skills with the ability to manage interconnected processes. Proficient in Microsoft 365, especially MS Teams. Personal Attributes: High integrity and discretion in handling confidential information. A willingness to work occasional evenings and Saturdays as needed. Why Join Our Client? Be part of a dynamic team dedicated to fostering effective governance. Enjoy a supportive work environment where your contributions will make a real difference. Gain valuable experience in governance and operations within a respected organisation. If you are passionate about governance and eager to contribute to our client's mission, we would love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client, a Defence and Security supplier is looking for an IT Change Manager to join them on a contract basis at their site in Reading. Due to the nature of the role, applicants must achieve SC Clearance ahead of starting. This role will be based in Reading with hybrid/custom working options where appropriate. 5 month initial contract. 87.15 p/h Umbrella, inside IR35. Role Description The IT Change Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure compliance with organisational policies. Key Accountabilities and Objectives Accountabilities include (but are not limited to): Change Management Process Oversight: Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance. Risk and Impact Assessment: Evaluate the potential impact and risk of proposed changes to services, infrastructure, and business operations. Change Approval Board (CAB) Facilitation: Organise and lead CAB meetings to review, discuss, and authorise changes in collaboration with stakeholders from across Digital Information and business functions. Post-implementation Review: Conduct change reviews to assess effectiveness, identify lessons learned, and prevent recurrence of issues caused by changes. Change Scheduling and Communication: Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders. Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities in the change management process and implement best practices to optimise change efficiency and reduce service disruptions. Objectives: Ensure changes to IT services and infrastructure are managed in a controlled, risk-aware, and timely manner. Minimise the impact of changes on service stability and availability. Maintain transparency and accountability for all changes through governance, documentation, and performance tracking. Enable effective planning and scheduling of changes aligned with business and operational needs. Support compliance with internal IT governance standards and external regulatory requirements. Skills and Experience Essential University degree of higher required; Bachelor's degree in Information Technology, Computer Science, or related field is preferred. 5+ years of IT service delivery and performance management experience Experience setting and managing SLAs/KPIs
May 15, 2026
Contractor
Our client, a Defence and Security supplier is looking for an IT Change Manager to join them on a contract basis at their site in Reading. Due to the nature of the role, applicants must achieve SC Clearance ahead of starting. This role will be based in Reading with hybrid/custom working options where appropriate. 5 month initial contract. 87.15 p/h Umbrella, inside IR35. Role Description The IT Change Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure compliance with organisational policies. Key Accountabilities and Objectives Accountabilities include (but are not limited to): Change Management Process Oversight: Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance. Risk and Impact Assessment: Evaluate the potential impact and risk of proposed changes to services, infrastructure, and business operations. Change Approval Board (CAB) Facilitation: Organise and lead CAB meetings to review, discuss, and authorise changes in collaboration with stakeholders from across Digital Information and business functions. Post-implementation Review: Conduct change reviews to assess effectiveness, identify lessons learned, and prevent recurrence of issues caused by changes. Change Scheduling and Communication: Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders. Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities in the change management process and implement best practices to optimise change efficiency and reduce service disruptions. Objectives: Ensure changes to IT services and infrastructure are managed in a controlled, risk-aware, and timely manner. Minimise the impact of changes on service stability and availability. Maintain transparency and accountability for all changes through governance, documentation, and performance tracking. Enable effective planning and scheduling of changes aligned with business and operational needs. Support compliance with internal IT governance standards and external regulatory requirements. Skills and Experience Essential University degree of higher required; Bachelor's degree in Information Technology, Computer Science, or related field is preferred. 5+ years of IT service delivery and performance management experience Experience setting and managing SLAs/KPIs
Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE = up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance that s a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: Duties to include but are not limited to: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member. • Cancellations - Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Completion of the ITC Compliance Training program. • Manage customer relationships with a professional approach • Provide excellent customer service • Have good self-presentation and excellent inter-personal skills • Readily accept responsibility for your work • Ensure work is completed to internal procedures and external regulatory requirements • Able to make good decisions by using information effectively • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • Be highly motivated with the ability to work independently • The ability to work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face and via video call • The ability to prioritise and manage several different tasks at once • A polite, friendly and diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • Excellent computer skills including Excel, One Drive, Teams, Word and Outlook. • Being able to work remotely on your own and as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA s (and other applicable regulators) principles, commitments and codes of practice. • Adhere to the ethos of Consumer Duty in all work activity. • Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management. • Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. • Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed. • Ensure that online training is completed and kept up to date. • Adhere to the individual Conduct Rules as follows: 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct • Report all failures to comply with requirements immediately to line manager. • Maintain a sound working relationship with all head office staff • Proactively promote the company and additional services Training and Development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A truly diverse place to work The company celebrates the diversity of their people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. . click apply for full job details
May 15, 2026
Full time
Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE = up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance that s a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: Duties to include but are not limited to: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member. • Cancellations - Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Completion of the ITC Compliance Training program. • Manage customer relationships with a professional approach • Provide excellent customer service • Have good self-presentation and excellent inter-personal skills • Readily accept responsibility for your work • Ensure work is completed to internal procedures and external regulatory requirements • Able to make good decisions by using information effectively • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • Be highly motivated with the ability to work independently • The ability to work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face and via video call • The ability to prioritise and manage several different tasks at once • A polite, friendly and diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • Excellent computer skills including Excel, One Drive, Teams, Word and Outlook. • Being able to work remotely on your own and as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA s (and other applicable regulators) principles, commitments and codes of practice. • Adhere to the ethos of Consumer Duty in all work activity. • Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management. • Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. • Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed. • Ensure that online training is completed and kept up to date. • Adhere to the individual Conduct Rules as follows: 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct • Report all failures to comply with requirements immediately to line manager. • Maintain a sound working relationship with all head office staff • Proactively promote the company and additional services Training and Development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A truly diverse place to work The company celebrates the diversity of their people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. . click apply for full job details
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
May 15, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Quality Manager Based at our Cyber Centre of Excellence in Maidenhead. Ultra I&C's Cyber business are seeking an experienced individual to join the team as Quality Manager. In the role, you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives, whilst ensuring products, services and projects consistently meet the highest standards of quality and compliance. Candidates must be able to obtain and maintain SC security clearance. Key Responsibilities: Serve as technical lead for Quality activities across the Cyber business. Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies. Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards. Lead audits and inspections, ensuring timely identification and closure of findings. Oversee the execution of corrective actions and ensure resolution of non-compliance issues within agreed timelines. Regularly report Quality metrics and activities to the Senior Leadership Team, delivering accurate and timely updates on key performance indicators. Design and promote quality training programs and awareness initiatives across the organisation. Manage audits and assessments of production processes, products, and suppliers to verify adherence to quality standards and specifications. Advise Senior Leadership on quality concerns, process improvements, and performance optimisation opportunities. Champion the standardisation of processes across the Cyber business while ensuring compliance with UK legal and Customer specifications and standards. Lead the development and management of all Quality aspects within the Cyber supply chain Oversee quality management for Software, Firmware, and Hardware products. Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies. Manage and mentor direct reports (Quality Engineers), fostering a high-performing team committed to continuous improvement. Required Skills & Experience: Essential: Demonstrable Quality management experience within the Aerospace / Defence industry. Demonstrable experience of ERP systems (preferably IFS) Demonstrable experience of supporting organisations to achieve compliance to the AS 9100 series of Standards and ISO9001 standards Skilled in implementing and maintaining Quality Management Systems (QMS) the BMS Strong leadership skills with the ability to motivate and develop a small quality team. Excellent communicator and collaborator, capable of influencing stakeholders and promoting quality initiatives. Proficient in data analysis, root cause identification, and problem-solving to resolve quality issues. Track record of identifying improvement opportunities and implementing changes to enhance quality, reduce costs, and improve productivity. Champion of continuous improvement, applying methodologies to drive operational excellence and process enhancements. Desirable: Experience of APQP and PPAP methodologies Understanding of the engineering lifecycle to align quality practices with development stages, ensuring effective integration of quality checkpoints. Membership or progress towards membership of the Chartered Quality Institute (CQI). AS9100 Lead Auditor certification, specific to aerospace and defence quality standards. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
May 15, 2026
Full time
Quality Manager Based at our Cyber Centre of Excellence in Maidenhead. Ultra I&C's Cyber business are seeking an experienced individual to join the team as Quality Manager. In the role, you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives, whilst ensuring products, services and projects consistently meet the highest standards of quality and compliance. Candidates must be able to obtain and maintain SC security clearance. Key Responsibilities: Serve as technical lead for Quality activities across the Cyber business. Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies. Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards. Lead audits and inspections, ensuring timely identification and closure of findings. Oversee the execution of corrective actions and ensure resolution of non-compliance issues within agreed timelines. Regularly report Quality metrics and activities to the Senior Leadership Team, delivering accurate and timely updates on key performance indicators. Design and promote quality training programs and awareness initiatives across the organisation. Manage audits and assessments of production processes, products, and suppliers to verify adherence to quality standards and specifications. Advise Senior Leadership on quality concerns, process improvements, and performance optimisation opportunities. Champion the standardisation of processes across the Cyber business while ensuring compliance with UK legal and Customer specifications and standards. Lead the development and management of all Quality aspects within the Cyber supply chain Oversee quality management for Software, Firmware, and Hardware products. Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies. Manage and mentor direct reports (Quality Engineers), fostering a high-performing team committed to continuous improvement. Required Skills & Experience: Essential: Demonstrable Quality management experience within the Aerospace / Defence industry. Demonstrable experience of ERP systems (preferably IFS) Demonstrable experience of supporting organisations to achieve compliance to the AS 9100 series of Standards and ISO9001 standards Skilled in implementing and maintaining Quality Management Systems (QMS) the BMS Strong leadership skills with the ability to motivate and develop a small quality team. Excellent communicator and collaborator, capable of influencing stakeholders and promoting quality initiatives. Proficient in data analysis, root cause identification, and problem-solving to resolve quality issues. Track record of identifying improvement opportunities and implementing changes to enhance quality, reduce costs, and improve productivity. Champion of continuous improvement, applying methodologies to drive operational excellence and process enhancements. Desirable: Experience of APQP and PPAP methodologies Understanding of the engineering lifecycle to align quality practices with development stages, ensuring effective integration of quality checkpoints. Membership or progress towards membership of the Chartered Quality Institute (CQI). AS9100 Lead Auditor certification, specific to aerospace and defence quality standards. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
May 15, 2026
Full time
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
Information Security Manager Permanent - 60k - 65k + strong benefits Location: Hybrid - Salisbury Your new company: I am looking for an Information Security Manager to join a great defence organisation based in Wiltshire. You'll be walking into a strong position, being that there's already a good setup in place with ongoing upgrades and transformation across the business, especially within IT. The role responsibilities: Own and manage the Information Security requirements and compliance obligations. Develop, maintain and deliver the Information Security strategy, plans, policies, processes and best practices. Act as subject-matter expert for all Information Security matters, engaging with internal and external stakeholders (including SIRO, MoD security representatives and accreditors). Ensure compliance with Security Operating Procedures (SyOps) across all environments, escalating non-compliance where appropriate. Manage and maintain appropriate Information Security controls and tooling. Define Information Security awareness and training requirements, working with Learning & Development to ensure suitable content and completion. Line manage and develop the IT Security Officer, providing guidance, coaching and performance support. You will need: Strong demonstrable experience of IT and cyber governance, compliance, risk, and security within enterprise IT environments. Strong, in-depth understanding of information and cyber security. Proven experience defining and delivering Information Security best practice. Experience leading Information Security initiatives, including awareness programmes, training and phishing simulations. Good technical understanding of information security, including network architecture, SDLC, penetration testing, DLP tools, patching and vulnerability management. Working knowledge of National Cyber Security Centre (NCSC) guidance and best practice. Understanding of data governance, cyber security and data protection principles. Experience working with security audits and assurance activities. Strong Microsoft Office skills. Full UK driving licence Desirable: At least one of the following, ideally 2 - CISM / CISA / CIPT / ISO27001 Lead Auditor Experience working in a MoD restricted environment and knowledge of MoD security standards. Familiarity with the NIST/ CSM V4 framework. What you'll get in return: Salary of between 60k- 65k 25 days annual leave + bank holidays - additional gained with service Hybrid working 2 days just outside of Salisbury per week, ideally Up to 8% employer pension contribution And more! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2026
Full time
Information Security Manager Permanent - 60k - 65k + strong benefits Location: Hybrid - Salisbury Your new company: I am looking for an Information Security Manager to join a great defence organisation based in Wiltshire. You'll be walking into a strong position, being that there's already a good setup in place with ongoing upgrades and transformation across the business, especially within IT. The role responsibilities: Own and manage the Information Security requirements and compliance obligations. Develop, maintain and deliver the Information Security strategy, plans, policies, processes and best practices. Act as subject-matter expert for all Information Security matters, engaging with internal and external stakeholders (including SIRO, MoD security representatives and accreditors). Ensure compliance with Security Operating Procedures (SyOps) across all environments, escalating non-compliance where appropriate. Manage and maintain appropriate Information Security controls and tooling. Define Information Security awareness and training requirements, working with Learning & Development to ensure suitable content and completion. Line manage and develop the IT Security Officer, providing guidance, coaching and performance support. You will need: Strong demonstrable experience of IT and cyber governance, compliance, risk, and security within enterprise IT environments. Strong, in-depth understanding of information and cyber security. Proven experience defining and delivering Information Security best practice. Experience leading Information Security initiatives, including awareness programmes, training and phishing simulations. Good technical understanding of information security, including network architecture, SDLC, penetration testing, DLP tools, patching and vulnerability management. Working knowledge of National Cyber Security Centre (NCSC) guidance and best practice. Understanding of data governance, cyber security and data protection principles. Experience working with security audits and assurance activities. Strong Microsoft Office skills. Full UK driving licence Desirable: At least one of the following, ideally 2 - CISM / CISA / CIPT / ISO27001 Lead Auditor Experience working in a MoD restricted environment and knowledge of MoD security standards. Familiarity with the NIST/ CSM V4 framework. What you'll get in return: Salary of between 60k- 65k 25 days annual leave + bank holidays - additional gained with service Hybrid working 2 days just outside of Salisbury per week, ideally Up to 8% employer pension contribution And more! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
DevOps Engineer Contract (Outside IR35) £500 £600 per day Fully Remote Founded in 2019 by engineers solving complex cross-domain challenges within government organisations, TwinStream was built on a passion for technical excellence and delivering high-quality solutions. Today, we re a growing team of over 100 specialists across the UK, working remotely, hybrid and on client sites to deliver secure, scalable and innovative systems for our customers. We re now looking for experienced DevOps Engineers to join a new team supporting the deployment and ongoing operation of a sophisticated cross-domain platform. The DevOps Engineer Role You ll play a key role in deploying, maintaining and improving a highly available event-driven microservices platform built around Docker container services and AMQP messaging. Working closely with feature delivery teams, you ll help drive reliable production releases, maintain CI/CD pipelines, improve observability and ensure systems continue to meet demanding SLA/SLO targets. This is an excellent opportunity for a seasoned engineer who enjoys solving complex operational challenges, automating infrastructure and working with modern DevOps tooling in a managed service environment. What You ll Be Doing Collaborating with development teams to promote releases into production efficiently and safely Maintaining highly available services using real-time monitoring and system metrics Building and improving monitoring, alerting and observability capabilities Investigating alerts and incidents, implementing preventative and remedial actions Working with customer stakeholders to coordinate releases and evolving service requirements Driving automation to reduce manual operational overhead Supporting continuous improvement across infrastructure, deployment and operational processes Skills & Experience Infrastructure automation tools such as Terraform, CloudFormation or Ansible Docker containers and orchestration platforms including Kubernetes, OpenShift or Docker Swarm CI/CD tooling such as Jenkins or GitHub Actions Linux administration, shell scripting and command-line tooling AWS environments and cloud infrastructure Monitoring and observability tools including Prometheus, Grafana or InfluxDB SQL and relational databases Performance tuning, troubleshooting, scaling and disaster recovery Network security principles and protocols Desirable Experience Any of the following would be beneficial: Managed service environments AWS services including EC2, RDS, S3 and Lambda RabbitMQ or other AMQP/event-driven messaging platforms Cross-domain technologies and principles Software development experience in Java, Go, Python or similar languages Additional Information Due to the nature of the work and client environments, any offer will be subject to successful completion of security screening and clearance requirements. What s Next? Apply for this exciting new DevOps Engineer opportunity today for immediate consideration.
May 15, 2026
Contractor
DevOps Engineer Contract (Outside IR35) £500 £600 per day Fully Remote Founded in 2019 by engineers solving complex cross-domain challenges within government organisations, TwinStream was built on a passion for technical excellence and delivering high-quality solutions. Today, we re a growing team of over 100 specialists across the UK, working remotely, hybrid and on client sites to deliver secure, scalable and innovative systems for our customers. We re now looking for experienced DevOps Engineers to join a new team supporting the deployment and ongoing operation of a sophisticated cross-domain platform. The DevOps Engineer Role You ll play a key role in deploying, maintaining and improving a highly available event-driven microservices platform built around Docker container services and AMQP messaging. Working closely with feature delivery teams, you ll help drive reliable production releases, maintain CI/CD pipelines, improve observability and ensure systems continue to meet demanding SLA/SLO targets. This is an excellent opportunity for a seasoned engineer who enjoys solving complex operational challenges, automating infrastructure and working with modern DevOps tooling in a managed service environment. What You ll Be Doing Collaborating with development teams to promote releases into production efficiently and safely Maintaining highly available services using real-time monitoring and system metrics Building and improving monitoring, alerting and observability capabilities Investigating alerts and incidents, implementing preventative and remedial actions Working with customer stakeholders to coordinate releases and evolving service requirements Driving automation to reduce manual operational overhead Supporting continuous improvement across infrastructure, deployment and operational processes Skills & Experience Infrastructure automation tools such as Terraform, CloudFormation or Ansible Docker containers and orchestration platforms including Kubernetes, OpenShift or Docker Swarm CI/CD tooling such as Jenkins or GitHub Actions Linux administration, shell scripting and command-line tooling AWS environments and cloud infrastructure Monitoring and observability tools including Prometheus, Grafana or InfluxDB SQL and relational databases Performance tuning, troubleshooting, scaling and disaster recovery Network security principles and protocols Desirable Experience Any of the following would be beneficial: Managed service environments AWS services including EC2, RDS, S3 and Lambda RabbitMQ or other AMQP/event-driven messaging platforms Cross-domain technologies and principles Software development experience in Java, Go, Python or similar languages Additional Information Due to the nature of the work and client environments, any offer will be subject to successful completion of security screening and clearance requirements. What s Next? Apply for this exciting new DevOps Engineer opportunity today for immediate consideration.
Deputy Security Controller Based at our Cyber Centre of Excellence in Maidenhead. At Ultra Cyber we have a rare opportunity to join the team as Deputy Security Controller. The Deputy Security Controller exists to support the Security Controller in meeting the HMG (His Majesty's Government) requirements of a designated official to exercise the day-to-day responsibility of all aspects of protective security. The Security Compliance function in Ultra is responsible for ensuring that the company s officers, directors, and employees comply with the provisions of the company s Government Security Policies and Special Security Agreement, where required. Scope: Based in Maidenhead where the primary activity takes place, the role will have occasional additional responsibility for the other sites in the I&C UK offices. As such will require some infrequent travel to those sites. Role Requirements: Flexibility to travel within the UK, full driving license Ability & desire to obtain and maintain the required level of security clearance A working knowledge of Gov Stan 007 and security policy framework is desirable Must be capable of interpreting the requirements of the Security and Personnel Controllers An understanding of the risks and subsequent impact to the business of failing to comply fully with appropriate guidelines, policy or legislation. Key Responsibilities: Physical Security Assist the Security Controller with the administration and management of the Guards, NPSA furniture, keys, locks, combinations changes, logs, Disposal of assets, AACS, CCTV, IDS, Building and walls, area security, routines. Personnel Security Assist the Personnel Security Controller with final BPSS checks, approving access to areas, processing visitor requests and IVCO requests. Access Control Security Organising regular combination changes, Document checks, mustering, Training, Booking in/ out of asset, movement / transport plans, Liaising with the authority. Management Security Logging SALs, and administrating supply chain checks and contracts. Investigation Security Breaches, electronic security issues, SAL, Personnel, TCSM, CTSA liaison, Training, Asset loss, criminal activity, authority liaison, reporting & investigation. General Ensure all access to sensitive assets are recorded and controlled, to meet the requirements of the need-to-know principle. Using the Wiseman database, to log new assets, destroy obsolete assets, and instigate musters and spot checks. Ensure employees remain compliant with the conditions of their security clearance obligations via the appropriate aftercare process. Represent the business at off-site briefings, meetings and training sessions, as and when necessary and to disseminate information to the relevant audiences. Ensure security requirements are reflected in the company s processes, as appropriate. Any other duties as and when required. Manage security of information as defined in the Security manual. Required Skills and Qualifications: British Citizen (e.g. to enable handling of Eyes Only material). Capable of achieving the required level of security clearance. Experience of CCTV would be beneficial. Although no specific educational qualifications are mandated, a good standard of verbal and written English would be expected. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
May 15, 2026
Full time
Deputy Security Controller Based at our Cyber Centre of Excellence in Maidenhead. At Ultra Cyber we have a rare opportunity to join the team as Deputy Security Controller. The Deputy Security Controller exists to support the Security Controller in meeting the HMG (His Majesty's Government) requirements of a designated official to exercise the day-to-day responsibility of all aspects of protective security. The Security Compliance function in Ultra is responsible for ensuring that the company s officers, directors, and employees comply with the provisions of the company s Government Security Policies and Special Security Agreement, where required. Scope: Based in Maidenhead where the primary activity takes place, the role will have occasional additional responsibility for the other sites in the I&C UK offices. As such will require some infrequent travel to those sites. Role Requirements: Flexibility to travel within the UK, full driving license Ability & desire to obtain and maintain the required level of security clearance A working knowledge of Gov Stan 007 and security policy framework is desirable Must be capable of interpreting the requirements of the Security and Personnel Controllers An understanding of the risks and subsequent impact to the business of failing to comply fully with appropriate guidelines, policy or legislation. Key Responsibilities: Physical Security Assist the Security Controller with the administration and management of the Guards, NPSA furniture, keys, locks, combinations changes, logs, Disposal of assets, AACS, CCTV, IDS, Building and walls, area security, routines. Personnel Security Assist the Personnel Security Controller with final BPSS checks, approving access to areas, processing visitor requests and IVCO requests. Access Control Security Organising regular combination changes, Document checks, mustering, Training, Booking in/ out of asset, movement / transport plans, Liaising with the authority. Management Security Logging SALs, and administrating supply chain checks and contracts. Investigation Security Breaches, electronic security issues, SAL, Personnel, TCSM, CTSA liaison, Training, Asset loss, criminal activity, authority liaison, reporting & investigation. General Ensure all access to sensitive assets are recorded and controlled, to meet the requirements of the need-to-know principle. Using the Wiseman database, to log new assets, destroy obsolete assets, and instigate musters and spot checks. Ensure employees remain compliant with the conditions of their security clearance obligations via the appropriate aftercare process. Represent the business at off-site briefings, meetings and training sessions, as and when necessary and to disseminate information to the relevant audiences. Ensure security requirements are reflected in the company s processes, as appropriate. Any other duties as and when required. Manage security of information as defined in the Security manual. Required Skills and Qualifications: British Citizen (e.g. to enable handling of Eyes Only material). Capable of achieving the required level of security clearance. Experience of CCTV would be beneficial. Although no specific educational qualifications are mandated, a good standard of verbal and written English would be expected. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
The Role This is an exciting opportunity to contribute to a thriving trusts, foundations and statutory portfolio and help shape its growing future. You ll join a small, dedicated team at a pivotal moment, as we build our income strategy. Reprieve has longstanding, committed donors, a newly established prospecting programme and a healthy unrestricted-to-restricted income mix meaning genuine scope to package existing programmes into new applications and grow income meaningfully. Working closely with the Head of Development, you ll help steward key donor relationships, secure new grants, and lead reporting and donor communications. You ll work alongside brilliant human rights lawyers, investigators and campaigners on some of the most urgent human rights cases in the world translating complex casework into compelling propositions for donors. Expect strategic work, variety, and the chance to build a pipeline that genuinely matters. We re looking for a thoughtful relationship-builder and a strong writer who can turn technical material into engaging donor narratives, work closely with casework, finance and senior leadership, and bring creativity and curiosity to a fast-moving environment. Whether you re an experienced grants fundraiser, or earlier in your career with real promise and drive we d love to hear from you. In return, you ll join a warm, collaborative development team that will invest in your growth with genuine scope to develop skills, project manage, and work on a range of donor relationships doing work that has tangible impact on people s lives. About Reprieve Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties. You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins. Reprieve s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy. We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history. Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change. We collaborate closely with our independent partner organisation, Reprieve US. Terms The role is a full-time (five days per week) on an 18-month fixed-term. The annual salary is £42,193 per annum less any required deductions for income tax and national insurance. This role is based in Reprieve s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK for the duration of the contract, which will be checked prior to interview. Further information and how to apply Please visit our website for the complete job description, including more information about the role and the person specification. To apply for this role please follow the link on our website to download and complete an application form. Please note that CVs, cover letters and other documents cannot be accepted for this role. The deadline for applications is 11.59pm on 7 June 2026.
May 15, 2026
Full time
The Role This is an exciting opportunity to contribute to a thriving trusts, foundations and statutory portfolio and help shape its growing future. You ll join a small, dedicated team at a pivotal moment, as we build our income strategy. Reprieve has longstanding, committed donors, a newly established prospecting programme and a healthy unrestricted-to-restricted income mix meaning genuine scope to package existing programmes into new applications and grow income meaningfully. Working closely with the Head of Development, you ll help steward key donor relationships, secure new grants, and lead reporting and donor communications. You ll work alongside brilliant human rights lawyers, investigators and campaigners on some of the most urgent human rights cases in the world translating complex casework into compelling propositions for donors. Expect strategic work, variety, and the chance to build a pipeline that genuinely matters. We re looking for a thoughtful relationship-builder and a strong writer who can turn technical material into engaging donor narratives, work closely with casework, finance and senior leadership, and bring creativity and curiosity to a fast-moving environment. Whether you re an experienced grants fundraiser, or earlier in your career with real promise and drive we d love to hear from you. In return, you ll join a warm, collaborative development team that will invest in your growth with genuine scope to develop skills, project manage, and work on a range of donor relationships doing work that has tangible impact on people s lives. About Reprieve Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties. You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins. Reprieve s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy. We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history. Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change. We collaborate closely with our independent partner organisation, Reprieve US. Terms The role is a full-time (five days per week) on an 18-month fixed-term. The annual salary is £42,193 per annum less any required deductions for income tax and national insurance. This role is based in Reprieve s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK for the duration of the contract, which will be checked prior to interview. Further information and how to apply Please visit our website for the complete job description, including more information about the role and the person specification. To apply for this role please follow the link on our website to download and complete an application form. Please note that CVs, cover letters and other documents cannot be accepted for this role. The deadline for applications is 11.59pm on 7 June 2026.
IT Governance Analyst Offshore Wind Industry Location: Copenhagen HQ, Norwich, Vejle Salary : Competitive Vacancy Type: Permanent, Full Time Are you passionate about IT governance, cyber security, risk management, and building structured, compliant processes that strengthen organizational resilience? Do you want to work in the offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading Cadeler is looking for a IT Governance Analyst with your skills and interests! Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and play a critical role in the energy transition with a strong long-term outlook. As our industry continues to develop, so do we! What will you do? As our new IT Governance Analyst, you will support and strengthen our IT governance, cyber security, and risk management framework. You will help structure and maintain IT risk and control processes, support audits and reporting activities, and contribute to improving how compliance and security information is managed across the organization. Your main tasks include: Supporting and maturing the IT governance and cyber security processes aligned with NIS2 requirements Maintaining and structuring the IT Risk & Control Matrix (RCM) and IT risk register Supporting IT risk assessments and Business Impact Analysis (BIA) activities Ensuring risks, controls, and documentation are maintained in a clear and audit-ready manner Collaborating with IT suppliers on security-related matters and client security assessments Contributing to reporting on IT risk, governance, and cyber security posture Identifying opportunities to simplify, standardize, and automate governance and compliance processes Supporting continuous improvement of IT risk and compliance frameworks across the organization To succeed in this role Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work. We are looking for a structured and solution-oriented profile, who is curious, detail-oriented, and motivated to support and improve IT governance and cyber security processes across the organization. We think you will be a good match if you: Hold a relevant educational background within IT, Information Security, Governance, Risk Management, or similar Have around 1 3 years of experience within cyber security, IT risk, compliance, or governance-related areas Have knowledge of security frameworks and regulations such as ISO 27001, NIST, CIS18 Controls, NIS2, GDPR, or similar Are comfortable working with Microsoft tools such as M365, SharePoint, Power BI, Purview, and Azure environments Have an interest in process improvement, data structuring, and automation Communicate clearly and professionally in English, both written and spoken It is considered an advantage if you have experience with supplier risk assessments, automation tools such as Power Automate, or knowledge of maritime and OT environments. Come work with us! By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities. Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, US, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Farm Installation Vessels (WFIV). To Apply If you feel you are a suitable candidate and would like to work for Cadeler, please click apply to be redirected to their website to complete your application.
May 15, 2026
Full time
IT Governance Analyst Offshore Wind Industry Location: Copenhagen HQ, Norwich, Vejle Salary : Competitive Vacancy Type: Permanent, Full Time Are you passionate about IT governance, cyber security, risk management, and building structured, compliant processes that strengthen organizational resilience? Do you want to work in the offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading Cadeler is looking for a IT Governance Analyst with your skills and interests! Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and play a critical role in the energy transition with a strong long-term outlook. As our industry continues to develop, so do we! What will you do? As our new IT Governance Analyst, you will support and strengthen our IT governance, cyber security, and risk management framework. You will help structure and maintain IT risk and control processes, support audits and reporting activities, and contribute to improving how compliance and security information is managed across the organization. Your main tasks include: Supporting and maturing the IT governance and cyber security processes aligned with NIS2 requirements Maintaining and structuring the IT Risk & Control Matrix (RCM) and IT risk register Supporting IT risk assessments and Business Impact Analysis (BIA) activities Ensuring risks, controls, and documentation are maintained in a clear and audit-ready manner Collaborating with IT suppliers on security-related matters and client security assessments Contributing to reporting on IT risk, governance, and cyber security posture Identifying opportunities to simplify, standardize, and automate governance and compliance processes Supporting continuous improvement of IT risk and compliance frameworks across the organization To succeed in this role Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work. We are looking for a structured and solution-oriented profile, who is curious, detail-oriented, and motivated to support and improve IT governance and cyber security processes across the organization. We think you will be a good match if you: Hold a relevant educational background within IT, Information Security, Governance, Risk Management, or similar Have around 1 3 years of experience within cyber security, IT risk, compliance, or governance-related areas Have knowledge of security frameworks and regulations such as ISO 27001, NIST, CIS18 Controls, NIS2, GDPR, or similar Are comfortable working with Microsoft tools such as M365, SharePoint, Power BI, Purview, and Azure environments Have an interest in process improvement, data structuring, and automation Communicate clearly and professionally in English, both written and spoken It is considered an advantage if you have experience with supplier risk assessments, automation tools such as Power Automate, or knowledge of maritime and OT environments. Come work with us! By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities. Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, US, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Farm Installation Vessels (WFIV). To Apply If you feel you are a suitable candidate and would like to work for Cadeler, please click apply to be redirected to their website to complete your application.
Your new role An established, international retail organisation is seeking a People Operations Manager to lead the day-to-day operational HR agenda across the UK and Southern Europe. The role supports a circa-700 employee population across multiple countries and retail locations, with responsibility for ensuring operational excellence across HR Operations including payroll, systems, reward, mobility and employee relations.This is a hands-on, delivery-focused role suited to an experienced HR professional who enjoys working close to the detail while maintaining oversight of risk, governance and cost. You'll manage one direct report and partner closely with Finance, Legal, Retail leadership and external providers. Employee Relations & Risk Management Oversee complex and sensitive employee relations matters Partner with external legal advisors on investigations, disputes and high-risk cases Coordinate with Health, Safety and Security stakeholders where appropriate Payroll & Operational Compliance Full accountability for payroll delivery across several jurisdictions, ensuring accuracy, timeliness and compliance Act as the central link between HR, Finance, operational teams and external payroll partners Maintain compliance with local employment, tax and regulatory requirements People Analytics, Cost Control & Planning Own headcount modelling, payroll forecasting and workforce cost management Produce people insights, reporting and dashboards to support business decision-making Analyse trends, risks and inefficiencies within the people function and recommend improvements HR Systems & Data Ownership System owner for HR technology, ensuring data accuracy, integrity and adoption Lead system enhancements, upgrades and optimisation activity Provide training and support to HR colleagues, managers and employees on system use Reward & Benefits Deliver annual reward cycles including salary reviews, bonus and commission administration Support market benchmarking to ensure competitive and sustainable reward positioning Manage benefits provision and relationships with external suppliers Mobility & Right-to-Work Oversee immigration, visa and relocation processes for international hires and transfers Partner with external advisors to ensure full compliance across jurisdictions Act as a trusted point of contact for employees navigating international moves What you'll need to succeed Senior experience in People/HR Operations with Payroll and Reward (c.10+ years) Background in retail, hospitality or other fast-paced environments preferred Strong payroll (end-to-end), HR systems and people reporting capability Confident using HR data and dashboards to drive insight and decisions Detail-focused, well-organised, and compliant in approach Solid knowledge of UK and regional employment law Strong communicator, trusted with highly sensitive information What you'll get in return Generous pay and benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 15, 2026
Full time
Your new role An established, international retail organisation is seeking a People Operations Manager to lead the day-to-day operational HR agenda across the UK and Southern Europe. The role supports a circa-700 employee population across multiple countries and retail locations, with responsibility for ensuring operational excellence across HR Operations including payroll, systems, reward, mobility and employee relations.This is a hands-on, delivery-focused role suited to an experienced HR professional who enjoys working close to the detail while maintaining oversight of risk, governance and cost. You'll manage one direct report and partner closely with Finance, Legal, Retail leadership and external providers. Employee Relations & Risk Management Oversee complex and sensitive employee relations matters Partner with external legal advisors on investigations, disputes and high-risk cases Coordinate with Health, Safety and Security stakeholders where appropriate Payroll & Operational Compliance Full accountability for payroll delivery across several jurisdictions, ensuring accuracy, timeliness and compliance Act as the central link between HR, Finance, operational teams and external payroll partners Maintain compliance with local employment, tax and regulatory requirements People Analytics, Cost Control & Planning Own headcount modelling, payroll forecasting and workforce cost management Produce people insights, reporting and dashboards to support business decision-making Analyse trends, risks and inefficiencies within the people function and recommend improvements HR Systems & Data Ownership System owner for HR technology, ensuring data accuracy, integrity and adoption Lead system enhancements, upgrades and optimisation activity Provide training and support to HR colleagues, managers and employees on system use Reward & Benefits Deliver annual reward cycles including salary reviews, bonus and commission administration Support market benchmarking to ensure competitive and sustainable reward positioning Manage benefits provision and relationships with external suppliers Mobility & Right-to-Work Oversee immigration, visa and relocation processes for international hires and transfers Partner with external advisors to ensure full compliance across jurisdictions Act as a trusted point of contact for employees navigating international moves What you'll need to succeed Senior experience in People/HR Operations with Payroll and Reward (c.10+ years) Background in retail, hospitality or other fast-paced environments preferred Strong payroll (end-to-end), HR systems and people reporting capability Confident using HR data and dashboards to drive insight and decisions Detail-focused, well-organised, and compliant in approach Solid knowledge of UK and regional employment law Strong communicator, trusted with highly sensitive information What you'll get in return Generous pay and benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
May 15, 2026
Full time
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
Night Concierge If you're proactive, people focused and ready to create safer nights for those who need it, we'd love to hear from you. Location: Maritime Court, Wallsend Salary: £26,255 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role You'll play a vital part in delivering the charity's mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you'll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As the Night Concierge at the service at Wallsend , you'll be the steady, reassuring presence that keeps the accommodation safe, secure and welcoming for young people and adults at risk of homelessness. You'll manage building security, respond to emergencies, carry out safety checks and provide calm, practical support when it's needed most. You'll bring confidence, clear communication and experience working with vulnerable people-plus a commitment to safeguarding, equality and respectful practice. In return, we'll equip you with full training, ongoing support and the tools to thrive. In this role, you will: Ensure the safety, security and wellbeing of residents throughout the night Monitor building access, conduct regular checks and oversee CCTV (where applicable) Act as first responder to emergencies, incidents and safeguarding concerns Provide calm, practical first contact support to clients during night hours Maintain Health & Safety standards, logging issues and completing light cleaning/maintenance Keep accurate night logs and deliver clear shift handovers Work independently while collaborating effectively with staff, volunteers and contractors Promote dignity, respect, equality and values in all interactions About You You bring your confidence, calm energy and people first attitude to the night team. You use your understanding of homelessness, sharp communication skills and strong safeguarding instincts to respond swiftly and professionally to whatever arises, all while staying composed under pressure, treating everyone with dignity and working independently with real integrity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Full time
Night Concierge If you're proactive, people focused and ready to create safer nights for those who need it, we'd love to hear from you. Location: Maritime Court, Wallsend Salary: £26,255 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role You'll play a vital part in delivering the charity's mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you'll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As the Night Concierge at the service at Wallsend , you'll be the steady, reassuring presence that keeps the accommodation safe, secure and welcoming for young people and adults at risk of homelessness. You'll manage building security, respond to emergencies, carry out safety checks and provide calm, practical support when it's needed most. You'll bring confidence, clear communication and experience working with vulnerable people-plus a commitment to safeguarding, equality and respectful practice. In return, we'll equip you with full training, ongoing support and the tools to thrive. In this role, you will: Ensure the safety, security and wellbeing of residents throughout the night Monitor building access, conduct regular checks and oversee CCTV (where applicable) Act as first responder to emergencies, incidents and safeguarding concerns Provide calm, practical first contact support to clients during night hours Maintain Health & Safety standards, logging issues and completing light cleaning/maintenance Keep accurate night logs and deliver clear shift handovers Work independently while collaborating effectively with staff, volunteers and contractors Promote dignity, respect, equality and values in all interactions About You You bring your confidence, calm energy and people first attitude to the night team. You use your understanding of homelessness, sharp communication skills and strong safeguarding instincts to respond swiftly and professionally to whatever arises, all while staying composed under pressure, treating everyone with dignity and working independently with real integrity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
