The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 23, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 23, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 23, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 23, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 23, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 23, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice - firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting decisions in the hands of the people who actually drive the business forward - including those who protect it. Here, risk and compliance isn t a back-office function - it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s most progressive law firms, you won t just advise the business, you ll profit from success - no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly - including profit share Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". Last year was our biggest revenue year yet, and we have ambitious and exciting plans for the future - there's still so much to do and achieve, and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
An exciting opportunity has arisen for a confident and personable Customer Service Advisor to join a busy and well-established business within the Motor / Bodyshop sector.This is a fantastic opportunity for someone who enjoys variety in their day-to-day role and thrives in a fast-paced, ever-changing environment. No two days are the same, making this position ideal for someone who enjoys office-based duties without being stuck behind a desk all day.Full training is available, so we are open to candidates from a range of customer-facing or administrative backgrounds who can demonstrate excellent organisation skills, confidence communicating with customers both face-to-face and over the phone, and a positive, team-focused attitude. The Role As the first point of contact for customers and visitors, you will play a key role in ensuring a professional and welcoming experience throughout the customer journey. Key responsibilities will include: Handling incoming customer calls and enquiries Greeting customers and visitors to site Providing updates regarding vehicle repairs and progress Logging repair enquiries and claims onto internal systems Supporting the smooth day-to-day running of the site Maintaining accurate customer records and documentation Assisting the wider team with administrative duties where required The Person Confident working in a busy, fast-paced environment Strong communication and customer service skills Highly organised with excellent attention to detail Comfortable using computer systems and administration platforms A team player with a proactive attitude and willingness to get stuck in Previous reception, administration, customer service experience from a motor (or similar) industry is preferred. The Package: Monday - Friday, 8am - 5.30pm Saturday overtime available (and fully optional) Starting salary of £29,742 + monthly bonus scheme 28 days holiday (including bank holidays) + birthday off Full training and ongoing support If you are looking for a varied and people-focused role where you can genuinely become part of the team, we would love to hear from you.
May 22, 2026
Full time
An exciting opportunity has arisen for a confident and personable Customer Service Advisor to join a busy and well-established business within the Motor / Bodyshop sector.This is a fantastic opportunity for someone who enjoys variety in their day-to-day role and thrives in a fast-paced, ever-changing environment. No two days are the same, making this position ideal for someone who enjoys office-based duties without being stuck behind a desk all day.Full training is available, so we are open to candidates from a range of customer-facing or administrative backgrounds who can demonstrate excellent organisation skills, confidence communicating with customers both face-to-face and over the phone, and a positive, team-focused attitude. The Role As the first point of contact for customers and visitors, you will play a key role in ensuring a professional and welcoming experience throughout the customer journey. Key responsibilities will include: Handling incoming customer calls and enquiries Greeting customers and visitors to site Providing updates regarding vehicle repairs and progress Logging repair enquiries and claims onto internal systems Supporting the smooth day-to-day running of the site Maintaining accurate customer records and documentation Assisting the wider team with administrative duties where required The Person Confident working in a busy, fast-paced environment Strong communication and customer service skills Highly organised with excellent attention to detail Comfortable using computer systems and administration platforms A team player with a proactive attitude and willingness to get stuck in Previous reception, administration, customer service experience from a motor (or similar) industry is preferred. The Package: Monday - Friday, 8am - 5.30pm Saturday overtime available (and fully optional) Starting salary of £29,742 + monthly bonus scheme 28 days holiday (including bank holidays) + birthday off Full training and ongoing support If you are looking for a varied and people-focused role where you can genuinely become part of the team, we would love to hear from you.
Job Title: Customer Claims Advisor Salary: £25,000 per annum (Full time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work shift patterns and the occasional Sat (once per month) We are currently recruiting for a Customer Claims Advisor to join a successful and fast paced insurance firm in Liverpool City Centre. You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Understanding the principles of claims/legal industry is desirable but not essential Knowledge of customer service practices and principles Experienced in telephony, inbound calls Benefits: Christmas closure & Birthdays of Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
May 21, 2026
Full time
Job Title: Customer Claims Advisor Salary: £25,000 per annum (Full time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work shift patterns and the occasional Sat (once per month) We are currently recruiting for a Customer Claims Advisor to join a successful and fast paced insurance firm in Liverpool City Centre. You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Understanding the principles of claims/legal industry is desirable but not essential Knowledge of customer service practices and principles Experienced in telephony, inbound calls Benefits: Christmas closure & Birthdays of Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Quick Staff UK is recruiting for a Legal Advisor to join a well-established and growing legal expenses insurance business based in Cardiff city centre. This is an excellent opportunity for a law graduate with a post graduate qualification or early-career legal professional to gain broad, hands-on exposure across multiple areas of law while providing practical advice to policyholders via a legal helpline service. If you re enthusiastic, professional and customer-focused and looking to build real-world legal experience this role offers structured training, ongoing development and exposure to diverse legal scenarios. As a Legal Advisor, you will provide clear, practical and accurate telephone-based legal advice to policyholders across a wide range of matters. You ll be handling varied and often complex enquiries, helping clients understand their rights and options in real-life situations. This is a hybrid opportunity Hours of work: Monday to Friday 9am-5.30pm (3 weeks of the month) 1 day a week office-based and 4 days working from home 11.30am - 8pm (1 week of the month) 5 days working from home 1 Saturday per month (with a day off in the week) working from home Key Responsibilities: Deliver clear, concise and practical legal advice via telephone Handle legal enquiries relating to: Employment law (disciplinary, redundancy, discrimination) Property disputes (boundaries, rights of way) Consumer matters (faulty goods, service disputes) Landlord & tenant issues (tenancy agreements, eviction processes) Ensure advice remains compliant with current legislation and regulatory standards Maintain accurate case records and documentation Work collaboratively with Legal Advice and Claims teams Contribute to continuous service improvement and knowledge sharing Qualifications & Experience: Recognised legal qualification (Law Degree and LPC or equivalent preferred) Previous experience in a legal advisor or paralegal role is desirable Experience within legal expenses insurance or insurance sector desirable Strong understanding of regulatory and compliance requirements Skills & Attributes: Excellent verbal communication skills Ability to explain complex legal matters in a clear, digestible way High levels of integrity, confidentiality and professionalism Strong organisational skills and ability to manage workload effectively Adaptable and comfortable working in a fast-paced environment Customer-focused with a collaborative mindset IT literate (Microsoft Office and case management systems) What s On Offer: Exposure to a broad range of legal disciplines Structured training and ongoing professional development Supportive team environment Opportunity to build practical legal knowledge early in your career Career progression within a growing organisation If you're looking to develop your legal career in a professional, ethical and customer-focused environment, we would love to hear from you. We review every application carefully, but only shortlisted candidates will be contacted. If you don t hear from us within 7 days, check our website or open the app to see what s new. Quick Staff UK is an equal opportunities employer. We value diversity and are committed to creating an inclusive workplace for all employees and applicants regardless of age, gender, disability, race, religion, sexual orientation, or background.
May 20, 2026
Full time
Quick Staff UK is recruiting for a Legal Advisor to join a well-established and growing legal expenses insurance business based in Cardiff city centre. This is an excellent opportunity for a law graduate with a post graduate qualification or early-career legal professional to gain broad, hands-on exposure across multiple areas of law while providing practical advice to policyholders via a legal helpline service. If you re enthusiastic, professional and customer-focused and looking to build real-world legal experience this role offers structured training, ongoing development and exposure to diverse legal scenarios. As a Legal Advisor, you will provide clear, practical and accurate telephone-based legal advice to policyholders across a wide range of matters. You ll be handling varied and often complex enquiries, helping clients understand their rights and options in real-life situations. This is a hybrid opportunity Hours of work: Monday to Friday 9am-5.30pm (3 weeks of the month) 1 day a week office-based and 4 days working from home 11.30am - 8pm (1 week of the month) 5 days working from home 1 Saturday per month (with a day off in the week) working from home Key Responsibilities: Deliver clear, concise and practical legal advice via telephone Handle legal enquiries relating to: Employment law (disciplinary, redundancy, discrimination) Property disputes (boundaries, rights of way) Consumer matters (faulty goods, service disputes) Landlord & tenant issues (tenancy agreements, eviction processes) Ensure advice remains compliant with current legislation and regulatory standards Maintain accurate case records and documentation Work collaboratively with Legal Advice and Claims teams Contribute to continuous service improvement and knowledge sharing Qualifications & Experience: Recognised legal qualification (Law Degree and LPC or equivalent preferred) Previous experience in a legal advisor or paralegal role is desirable Experience within legal expenses insurance or insurance sector desirable Strong understanding of regulatory and compliance requirements Skills & Attributes: Excellent verbal communication skills Ability to explain complex legal matters in a clear, digestible way High levels of integrity, confidentiality and professionalism Strong organisational skills and ability to manage workload effectively Adaptable and comfortable working in a fast-paced environment Customer-focused with a collaborative mindset IT literate (Microsoft Office and case management systems) What s On Offer: Exposure to a broad range of legal disciplines Structured training and ongoing professional development Supportive team environment Opportunity to build practical legal knowledge early in your career Career progression within a growing organisation If you're looking to develop your legal career in a professional, ethical and customer-focused environment, we would love to hear from you. We review every application carefully, but only shortlisted candidates will be contacted. If you don t hear from us within 7 days, check our website or open the app to see what s new. Quick Staff UK is an equal opportunities employer. We value diversity and are committed to creating an inclusive workplace for all employees and applicants regardless of age, gender, disability, race, religion, sexual orientation, or background.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 16, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
An excellent opportunity has arisen for a skilled Aftersales Advisor to join a leading car supermarket based in Hinckley. This is a vital role within a fast-paced, customer-focused environment, where you will serve as the primary point of contact between customers, warranty providers, and repair centres. The successful individual will ensure that every customer interaction demonstrates professionalism and delivers outstanding service. Benefits Of An Aftersales Advisor: Monday to Friday working pattern (no weekends) 24,500 basic salary 28 days holiday allowance Free onsite parking Supportive team environment with ongoing training and development opportunities Duties Of An Aftersales Advisor: Handling customer enquiries and warranty claims efficiently and professionally Coordinating between customers, warranty providers, and repair agents to ensure smooth processes Managing customer complaints with empathy, providing clear communication and resolutions Providing regular updates to customers throughout repair or warranty processes Ensuring all customer needs and expectations are met to the highest standard Maintaining accurate records and documentation related to aftersales activities Requirements Of An Aftersales Advisor: Proven experience in a customer service role, ideally within the motor trade sector Confident communicator with strong administration and PC skills Friendly, professional, and customer-focused approach Excellent problem-solving abilities and resilience in a busy environment Ability to multitask effectively and stay organised under pressure Technical or vehicle knowledge is advantageous but not mandatory If this Aftersales Advisor role sounds like the perfect opportunity for your skills and experience, contact Aedan Oliver at Perfect Placement today! Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Hinckley and Leicestershire, today to discover more about this fantastic Aftersales Advisor opportunity.
May 14, 2026
Full time
An excellent opportunity has arisen for a skilled Aftersales Advisor to join a leading car supermarket based in Hinckley. This is a vital role within a fast-paced, customer-focused environment, where you will serve as the primary point of contact between customers, warranty providers, and repair centres. The successful individual will ensure that every customer interaction demonstrates professionalism and delivers outstanding service. Benefits Of An Aftersales Advisor: Monday to Friday working pattern (no weekends) 24,500 basic salary 28 days holiday allowance Free onsite parking Supportive team environment with ongoing training and development opportunities Duties Of An Aftersales Advisor: Handling customer enquiries and warranty claims efficiently and professionally Coordinating between customers, warranty providers, and repair agents to ensure smooth processes Managing customer complaints with empathy, providing clear communication and resolutions Providing regular updates to customers throughout repair or warranty processes Ensuring all customer needs and expectations are met to the highest standard Maintaining accurate records and documentation related to aftersales activities Requirements Of An Aftersales Advisor: Proven experience in a customer service role, ideally within the motor trade sector Confident communicator with strong administration and PC skills Friendly, professional, and customer-focused approach Excellent problem-solving abilities and resilience in a busy environment Ability to multitask effectively and stay organised under pressure Technical or vehicle knowledge is advantageous but not mandatory If this Aftersales Advisor role sounds like the perfect opportunity for your skills and experience, contact Aedan Oliver at Perfect Placement today! Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Hinckley and Leicestershire, today to discover more about this fantastic Aftersales Advisor opportunity.
A dynamic and customer-focused Claims and Compensation company is seeking a Call Centre Sales Team Leader to be part of building and forming a new team with their business. The Call Centre Sales Team Leader will be responsible for driving sales performance and motivating a team of call centre sales advisors to exceed revenue targets click apply for full job details
Oct 08, 2025
Full time
A dynamic and customer-focused Claims and Compensation company is seeking a Call Centre Sales Team Leader to be part of building and forming a new team with their business. The Call Centre Sales Team Leader will be responsible for driving sales performance and motivating a team of call centre sales advisors to exceed revenue targets click apply for full job details
Ready for a career with Toyota? (The world's car brand). Exciting new opportunity for a Parts Advisor to join our Toyota team at our state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. We love diversity and welcome applications from all areas as training and support will be available. The Role: Parts Advisor Stockport £27,704 Including Bonus About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Parts Advisor offers you the opportunity to develop your career with one of the world's most prestigious companies. The Parts Advisor Role: In this customer facing role you will plan and co-ordinate the dealership s parts sales to meet customer requirements and maximise sales. You will build a rapport with customers both public and trade sales, communicating via telephone or counter in our new showroom in order to gain a good understanding of the customer s needs and be able to guide them towards the product that will best meet their needs and requirements. You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing. What your day might look like: + Ordering parts on behalf of the service team, trade and retail customers + Checking all parts and accessories are in good order on receipt from supplier + Ensuring all parts and accessories are correctly stored and located + Handling warranty claims processing (relating to parts issues), ensuring manufacturer's requirements are adhered to + Completing all relevant administration promptly and accurately (including customer records and invoicing) + Delivering trade parts when needed About You: + A full UK driving licence + Previous automotive experience is preferred + Eligibility to work in the UK + Results-focused + Strong people skills - approachable, a good listener and empathetic to customer needs + Extremely organised with great attention to detail + Analytical and quick thinking + A team player Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Automotive Sales, Car Sales Executive, Retail, Customer Service, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 07, 2025
Full time
Ready for a career with Toyota? (The world's car brand). Exciting new opportunity for a Parts Advisor to join our Toyota team at our state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. We love diversity and welcome applications from all areas as training and support will be available. The Role: Parts Advisor Stockport £27,704 Including Bonus About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Parts Advisor offers you the opportunity to develop your career with one of the world's most prestigious companies. The Parts Advisor Role: In this customer facing role you will plan and co-ordinate the dealership s parts sales to meet customer requirements and maximise sales. You will build a rapport with customers both public and trade sales, communicating via telephone or counter in our new showroom in order to gain a good understanding of the customer s needs and be able to guide them towards the product that will best meet their needs and requirements. You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing. What your day might look like: + Ordering parts on behalf of the service team, trade and retail customers + Checking all parts and accessories are in good order on receipt from supplier + Ensuring all parts and accessories are correctly stored and located + Handling warranty claims processing (relating to parts issues), ensuring manufacturer's requirements are adhered to + Completing all relevant administration promptly and accurately (including customer records and invoicing) + Delivering trade parts when needed About You: + A full UK driving licence + Previous automotive experience is preferred + Eligibility to work in the UK + Results-focused + Strong people skills - approachable, a good listener and empathetic to customer needs + Extremely organised with great attention to detail + Analytical and quick thinking + A team player Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Automotive Sales, Car Sales Executive, Retail, Customer Service, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Caledonian Recruitment Group Ltd
Northumberland Heath, Kent
Vehicle Service Advisor / Service Advisor Location: Dartford/Belvedere Salary: 30,000 - 35,000 + Bonus + Great Company Benefits Hours: Monday - Friday (2 weeks 07.00-17.00 and 1 week 09.00-19.00) 1 in 3 Saturdays - 08.00-12.00 We are looking for a Service Administrator to work for a successful, reliable and reputable Commercial Vehicle Company based around the Dartford/Belvedere area. Are you an experienced Service Administrator / Warranty Admin looking for a change? This is a fantastic opportunity to work for and be part of an industry-leading company that looks after and values its employees! Your role as Service Administrator / Warranty Admin: Dealing with all aspects of the invoice process and system To ensure that claims are processed correctly and efficiently Follow up on completed warranty repairs Managing invoice amounts and warranty payments Check & Raise Pro-forma Invoices for customers Liaising with Customers, Management and Technicians Ensuring a high level of customer service and satisfaction. Package and Salary details: Permanent Position Competitive Salary Bonus Available Overtime When Available Company Progression & Training courses Excellent holiday allowance Safe & Friendly working environment If you feel you have all the required skills and experience for this position, ideally as Service Administrator / Warranty Admin / Invoice Admin then please forward an up to date CV to Yiannis Tsukalas at Caledonian Automotive Recruitment. If this role is not quite right, please do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities. Service Administrator / Service Admin / Warranty Administrator / Warranty Admin / Invoice Admin / Invoice Administrator / Warranty Admin / Invoice Admin / Service Advisor / Service Admin /
Oct 04, 2025
Full time
Vehicle Service Advisor / Service Advisor Location: Dartford/Belvedere Salary: 30,000 - 35,000 + Bonus + Great Company Benefits Hours: Monday - Friday (2 weeks 07.00-17.00 and 1 week 09.00-19.00) 1 in 3 Saturdays - 08.00-12.00 We are looking for a Service Administrator to work for a successful, reliable and reputable Commercial Vehicle Company based around the Dartford/Belvedere area. Are you an experienced Service Administrator / Warranty Admin looking for a change? This is a fantastic opportunity to work for and be part of an industry-leading company that looks after and values its employees! Your role as Service Administrator / Warranty Admin: Dealing with all aspects of the invoice process and system To ensure that claims are processed correctly and efficiently Follow up on completed warranty repairs Managing invoice amounts and warranty payments Check & Raise Pro-forma Invoices for customers Liaising with Customers, Management and Technicians Ensuring a high level of customer service and satisfaction. Package and Salary details: Permanent Position Competitive Salary Bonus Available Overtime When Available Company Progression & Training courses Excellent holiday allowance Safe & Friendly working environment If you feel you have all the required skills and experience for this position, ideally as Service Administrator / Warranty Admin / Invoice Admin then please forward an up to date CV to Yiannis Tsukalas at Caledonian Automotive Recruitment. If this role is not quite right, please do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities. Service Administrator / Service Admin / Warranty Administrator / Warranty Admin / Invoice Admin / Invoice Administrator / Warranty Admin / Invoice Admin / Service Advisor / Service Admin /
