Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Sanderson Government & Defence
Barrow-in-furness, Cumbria
Site Technical Architect This position requires a candidate with a Senior Network Engineer skill set, with experience in structured cabling and containment, network infrastructure and it's components and on-site implementation tasks. High levels of documentation skills in producing Low Level Design and a hands-on attitude are also required. The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments. Key responsibilities include: . Lead the design, planning, and on-site implementation of network infrastructure projects. . Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). . Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. . Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. . Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). . Support integration of storage platforms, SAN/NAS equipment, and associated networking. . Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. . Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. . Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. . Ensure solutions align with operational, security, and compliance standards. . Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required . Strong technical background in enterprise network infrastructure and on-site implementation. . Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. . Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). . Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. . Experience working with storage systems (SAN/NAS) and their connectivity requirements. . Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. . Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. . Strong stakeholder communication skills and ability to lead technical discussions on-site. Desirable . Experience in secure or regulated environments (defence, government, critical national infrastructure). . Knowledge of ITSM processes (ServiceNow or similar). . Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). . Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
May 06, 2026
Contractor
Site Technical Architect This position requires a candidate with a Senior Network Engineer skill set, with experience in structured cabling and containment, network infrastructure and it's components and on-site implementation tasks. High levels of documentation skills in producing Low Level Design and a hands-on attitude are also required. The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments. Key responsibilities include: . Lead the design, planning, and on-site implementation of network infrastructure projects. . Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). . Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. . Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. . Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). . Support integration of storage platforms, SAN/NAS equipment, and associated networking. . Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. . Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. . Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. . Ensure solutions align with operational, security, and compliance standards. . Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required . Strong technical background in enterprise network infrastructure and on-site implementation. . Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. . Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). . Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. . Experience working with storage systems (SAN/NAS) and their connectivity requirements. . Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. . Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. . Strong stakeholder communication skills and ability to lead technical discussions on-site. Desirable . Experience in secure or regulated environments (defence, government, critical national infrastructure). . Knowledge of ITSM processes (ServiceNow or similar). . Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). . Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Description Customer Service Team Lead Location: Southampton Reporting to: Kat Adderley, Customer Service Operations Manager Closing date: Friday 8th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 06, 2026
Full time
Description Customer Service Team Lead Location: Southampton Reporting to: Kat Adderley, Customer Service Operations Manager Closing date: Friday 8th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Critical Cooling Project Lead - HVAC / Data Centres Location: UK, London and South East, South of England or Midlands. We're growing our critical cooling project delivery capability and looking for a Project Lead to join our UK Services team. This is a hybrid role with UK-wide travel to support delivery of critical infrastructure projects - primarily for data centres. You'll support a portfolio of small, medium and large cooling projects (up to £2m) involving technologies like chillers, CRAC/CRAH units, and in row cooling systems. You'll also support internal teams on liquid cooling technologies and be a key partner in ensuring smooth service delivery across maintenance, breakdown, and modernisation work. You won't do this alone. You'll join an established Services team with two Project Managers already in post and collaborate closely with field engineers, back office support, and customers. You'll be instrumental in keeping projects on track and ensuring customer satisfaction. Your Key Responsibilities Project Support: Support in planning, coordination, and delivery of cooling projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards. Support on projects up to 1-2.5 MW capacity for critical cooling systems. Collaborate with internal teams and external stakeholders to ensure seamless execution. Service Delivery: Oversee maintenance and breakdown services for existing contracts. Ensure timely and effective on call support for critical cooling systems. Monitor service performance and implement continuous improvement initiatives. Technical Support: Provide technical expertise on chillers, CRAC/CRAH units, and in row cooling systems with support from the cooling expert team. Offer advisory support for cooling technologies. Assist field technicians and back office staff with troubleshooting and technical/project/service queries. Stakeholder Management: Work closely with back office teams, field technicians, project managers, and customers to ensure smooth communication and delivery. Build strong relationships with clients to understand their needs and deliver tailored solutions. What we are looking for Cooling Background: A strong technical foundation in refrigeration or critical cooling systems (Chillers, CRAC, CRAH) is essential. Project Mindset: Experience supporting projects within data centres or critical infrastructure. If you have the technical cooling knowledge but are looking to transition fully into project support, we want to hear from you. Flexibility: This is a UK wide role, typically 50% travel to sites, including occasional overnight stays. Communication: Ability to translate technical challenges into clear plans for both engineers and customers. What we offer you Competitive salary & Bonus Scheme 28 days Annual Leave + Public Holidays Pension Scheme Employee Share Ownership Programme Health & Wellbeing Support OptionsGym Flex Open Talent Market (internal mobility opportunities + access to mentors & projects globally) Shopping & Dining Discounts Learning Portal and more Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
May 06, 2026
Full time
Critical Cooling Project Lead - HVAC / Data Centres Location: UK, London and South East, South of England or Midlands. We're growing our critical cooling project delivery capability and looking for a Project Lead to join our UK Services team. This is a hybrid role with UK-wide travel to support delivery of critical infrastructure projects - primarily for data centres. You'll support a portfolio of small, medium and large cooling projects (up to £2m) involving technologies like chillers, CRAC/CRAH units, and in row cooling systems. You'll also support internal teams on liquid cooling technologies and be a key partner in ensuring smooth service delivery across maintenance, breakdown, and modernisation work. You won't do this alone. You'll join an established Services team with two Project Managers already in post and collaborate closely with field engineers, back office support, and customers. You'll be instrumental in keeping projects on track and ensuring customer satisfaction. Your Key Responsibilities Project Support: Support in planning, coordination, and delivery of cooling projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards. Support on projects up to 1-2.5 MW capacity for critical cooling systems. Collaborate with internal teams and external stakeholders to ensure seamless execution. Service Delivery: Oversee maintenance and breakdown services for existing contracts. Ensure timely and effective on call support for critical cooling systems. Monitor service performance and implement continuous improvement initiatives. Technical Support: Provide technical expertise on chillers, CRAC/CRAH units, and in row cooling systems with support from the cooling expert team. Offer advisory support for cooling technologies. Assist field technicians and back office staff with troubleshooting and technical/project/service queries. Stakeholder Management: Work closely with back office teams, field technicians, project managers, and customers to ensure smooth communication and delivery. Build strong relationships with clients to understand their needs and deliver tailored solutions. What we are looking for Cooling Background: A strong technical foundation in refrigeration or critical cooling systems (Chillers, CRAC, CRAH) is essential. Project Mindset: Experience supporting projects within data centres or critical infrastructure. If you have the technical cooling knowledge but are looking to transition fully into project support, we want to hear from you. Flexibility: This is a UK wide role, typically 50% travel to sites, including occasional overnight stays. Communication: Ability to translate technical challenges into clear plans for both engineers and customers. What we offer you Competitive salary & Bonus Scheme 28 days Annual Leave + Public Holidays Pension Scheme Employee Share Ownership Programme Health & Wellbeing Support OptionsGym Flex Open Talent Market (internal mobility opportunities + access to mentors & projects globally) Shopping & Dining Discounts Learning Portal and more Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
Critical Cooling Project Lead - HVAC / Data Centres Location: UK, London and South East, South of England or Midlands. We're growing our critical cooling project delivery capability and looking for a Project Lead to join our UK Services team. This is a hybrid role with UK-wide travel to support delivery of critical infrastructure projects - primarily for data centres. You'll support a portfolio of small, medium and large cooling projects (up to £2m) involving technologies like chillers, CRAC/CRAH units, and in row cooling systems. You'll also support internal teams on liquid cooling technologies and be a key partner in ensuring smooth service delivery across maintenance, breakdown, and modernisation work. You won't do this alone. You'll join an established Services team with two Project Managers already in post and collaborate closely with field engineers, back office support, and customers. You'll be instrumental in keeping projects on track and ensuring customer satisfaction. Your Key Responsibilities Project Support: Support in planning, coordination, and delivery of cooling projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards. Support on projects up to 1-2.5 MW capacity for critical cooling systems. Collaborate with internal teams and external stakeholders to ensure seamless execution. Service Delivery: Oversee maintenance and breakdown services for existing contracts. Ensure timely and effective on call support for critical cooling systems. Monitor service performance and implement continuous improvement initiatives. Technical Support: Provide technical expertise on chillers, CRAC/CRAH units, and in row cooling systems with support from the cooling expert team. Offer advisory support for cooling technologies. Assist field technicians and back office staff with troubleshooting and technical/project/service queries. Stakeholder Management: Work closely with back office teams, field technicians, project managers, and customers to ensure smooth communication and delivery. Build strong relationships with clients to understand their needs and deliver tailored solutions. What we are looking for Cooling Background: A strong technical foundation in refrigeration or critical cooling systems (Chillers, CRAC, CRAH) is essential. Project Mindset: Experience supporting projects within data centres or critical infrastructure. If you have the technical cooling knowledge but are looking to transition fully into project support, we want to hear from you. Flexibility: This is a UK wide role, typically 50% travel to sites, including occasional overnight stays. Communication: Ability to translate technical challenges into clear plans for both engineers and customers. What we offer you Competitive salary & Bonus Scheme 28 days Annual Leave + Public Holidays Pension Scheme Employee Share Ownership Programme Health & Wellbeing Support OptionsGym Flex Open Talent Market (internal mobility opportunities + access to mentors & projects globally) Shopping & Dining Discounts Learning Portal and more Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
May 06, 2026
Full time
Critical Cooling Project Lead - HVAC / Data Centres Location: UK, London and South East, South of England or Midlands. We're growing our critical cooling project delivery capability and looking for a Project Lead to join our UK Services team. This is a hybrid role with UK-wide travel to support delivery of critical infrastructure projects - primarily for data centres. You'll support a portfolio of small, medium and large cooling projects (up to £2m) involving technologies like chillers, CRAC/CRAH units, and in row cooling systems. You'll also support internal teams on liquid cooling technologies and be a key partner in ensuring smooth service delivery across maintenance, breakdown, and modernisation work. You won't do this alone. You'll join an established Services team with two Project Managers already in post and collaborate closely with field engineers, back office support, and customers. You'll be instrumental in keeping projects on track and ensuring customer satisfaction. Your Key Responsibilities Project Support: Support in planning, coordination, and delivery of cooling projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards. Support on projects up to 1-2.5 MW capacity for critical cooling systems. Collaborate with internal teams and external stakeholders to ensure seamless execution. Service Delivery: Oversee maintenance and breakdown services for existing contracts. Ensure timely and effective on call support for critical cooling systems. Monitor service performance and implement continuous improvement initiatives. Technical Support: Provide technical expertise on chillers, CRAC/CRAH units, and in row cooling systems with support from the cooling expert team. Offer advisory support for cooling technologies. Assist field technicians and back office staff with troubleshooting and technical/project/service queries. Stakeholder Management: Work closely with back office teams, field technicians, project managers, and customers to ensure smooth communication and delivery. Build strong relationships with clients to understand their needs and deliver tailored solutions. What we are looking for Cooling Background: A strong technical foundation in refrigeration or critical cooling systems (Chillers, CRAC, CRAH) is essential. Project Mindset: Experience supporting projects within data centres or critical infrastructure. If you have the technical cooling knowledge but are looking to transition fully into project support, we want to hear from you. Flexibility: This is a UK wide role, typically 50% travel to sites, including occasional overnight stays. Communication: Ability to translate technical challenges into clear plans for both engineers and customers. What we offer you Competitive salary & Bonus Scheme 28 days Annual Leave + Public Holidays Pension Scheme Employee Share Ownership Programme Health & Wellbeing Support OptionsGym Flex Open Talent Market (internal mobility opportunities + access to mentors & projects globally) Shopping & Dining Discounts Learning Portal and more Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
Hays Specialist Recruitment
Cardiff, South Glamorgan
Your new company An excellent job opportunity has arisen for a Release Manager to join a highly established and rapidly expanding financial services organisation based in South Wales. The organisation is in an ambitious period of change and transformation, so this role offers great scope for career progression plus the opportunity to work on several interesting projects. This position offers hybrid working and can be based at either the central Cardiff or Newport offices. Your new role The Release Manager will take responsibility for governing, coordinating, and assuring the end-to-end "route to live" for all IT and business change deliveries, including infrastructure updates, development, application releases, and changes that are delivered by third parties. This is a newly created position that requires an experienced Release Manager to bring structure, guidance and influence to a maturing release governance function. You will take ownership of the Release Management Framework, implementing consistent processes to ensure that all business, technical, and operational readiness activities are completed before deployment to ensure successful releases. You will liaise closely with both the Business Change and IT teams to ensure successful releases, working with a range of senior stakeholders and colleagues including the Portfolio Manager, Project Managers, Architecture, Application Support, Testing, and multiple third parties. What you'll need to succeed The successful candidate should be able to demonstrate the following: Proven track record of having worked as a Release Manager Significant experience in Release Management or Environment Management roles If you have experience of setting up Release Management departments/functions from scratch, this would be a distinct advantage Strong technical knowledge of multi-system, multi-vendor IT landscapes Experience coordinating releases across multiple teams and third-party suppliers Understanding of SDLC, DevOps, change management, and testing processes Proven ability to manage risk, issues, and conflict Excellent senior stakeholder management and communication skills Experience working as a Release Manager in a Financial Services organisation or other high regulated environment would be an advantage If you hold an ITIL certification this would also be an advantage although not essential What you'll get in return The organisation offers a great working environment plus a benefits package that includes: 25 days annual leave plus bank holidays Additional day's annual leave on birthday Option to purchase extra annual leave (up to 5 days) 35 hour working week Competitive pension scheme 4X life assurance Private healthcare scheme (after one years' service) Employee Assistance Programme Health and wellbeing benefits including eye tests Staff Socials Training and development opportunities City centre location Hybrid/flexible working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 06, 2026
Full time
Your new company An excellent job opportunity has arisen for a Release Manager to join a highly established and rapidly expanding financial services organisation based in South Wales. The organisation is in an ambitious period of change and transformation, so this role offers great scope for career progression plus the opportunity to work on several interesting projects. This position offers hybrid working and can be based at either the central Cardiff or Newport offices. Your new role The Release Manager will take responsibility for governing, coordinating, and assuring the end-to-end "route to live" for all IT and business change deliveries, including infrastructure updates, development, application releases, and changes that are delivered by third parties. This is a newly created position that requires an experienced Release Manager to bring structure, guidance and influence to a maturing release governance function. You will take ownership of the Release Management Framework, implementing consistent processes to ensure that all business, technical, and operational readiness activities are completed before deployment to ensure successful releases. You will liaise closely with both the Business Change and IT teams to ensure successful releases, working with a range of senior stakeholders and colleagues including the Portfolio Manager, Project Managers, Architecture, Application Support, Testing, and multiple third parties. What you'll need to succeed The successful candidate should be able to demonstrate the following: Proven track record of having worked as a Release Manager Significant experience in Release Management or Environment Management roles If you have experience of setting up Release Management departments/functions from scratch, this would be a distinct advantage Strong technical knowledge of multi-system, multi-vendor IT landscapes Experience coordinating releases across multiple teams and third-party suppliers Understanding of SDLC, DevOps, change management, and testing processes Proven ability to manage risk, issues, and conflict Excellent senior stakeholder management and communication skills Experience working as a Release Manager in a Financial Services organisation or other high regulated environment would be an advantage If you hold an ITIL certification this would also be an advantage although not essential What you'll get in return The organisation offers a great working environment plus a benefits package that includes: 25 days annual leave plus bank holidays Additional day's annual leave on birthday Option to purchase extra annual leave (up to 5 days) 35 hour working week Competitive pension scheme 4X life assurance Private healthcare scheme (after one years' service) Employee Assistance Programme Health and wellbeing benefits including eye tests Staff Socials Training and development opportunities City centre location Hybrid/flexible working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Eden Brown Synergy are working with an infrastructure, construction and railway transportation organisation who are looking for an experienced Senior Cost Manager on a permanent basis. The role is full time, to start ASAP and paying up to £77,028 per annum (there is also a 20% uplift on the salary for salary top up, pension top up or income protection) so up to £92,433.60 The role is based in Birmingham City Centre and they offer hybrid working of 3 days in the office and 2 days from home. Job purpose This role is responsible for working with the Head of Cost at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of the completed transport works. Role of Directorate/Department The Programme Management Office (PMO) is responsible for cost management & estimating, risk management, schedule management and integration, performance reporting, tools and systems and project management capability across the organisation and both Phase One and Phase Two. The PMO supports and enables delivery through the provision of specialist resources and services into Phase One and Phase Two Project Controls, and by centrally defining and implementing core project controls processes and standards. Accountabilities To be accountable for leading on the analysis and verification of programme and contract phase level cost performance and ensuring the data accurately reflects the current programme performance for onwards reporting. To be accountable for leading on the validation of cost performance data submitted by delivery teams as part of communicating overall programme performance to Project Controls and Programme Management Office. To be responsible for supporting the Head of Cost in the management of the cost performance team, setting key time and quality targets and providing specialist advice where required. To be responsible for ensuring adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for communicating key updates to the cost performance team and ensuring they are aligned to current business process and ways of working. To be responsible for working closely with the Areas' to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To have accountability for leading on the continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team and to implement governance processes and review policies in order to ensure they are in line with strategic business objectives. Lead on resolving system technical queries for the delivery teams, including 3rd Party Income Accounts, EVM, Inflation/Deflation Support the Cost alignment with Finance with uWBS implementation, Quarterly forecasts, monthly updates for Indirects and other portfolios Lead on systemising the new business requirements, test and implement them in the cost management and interfacing functions Required criteria Skills: Stakeholder management - ability to manage multiple stakeholders within a matrix environment, including the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Able to provide clarity, direction and motivation to a team. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders at all levels. Knowledge: Knowledge of Project Controls and Cost processes and how these operate within complex organisations. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience: Experience in the management of Cost and Performance and project controls within a major project. Experience in the core project controls functions, including baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experience in the management and control of cost management systems (e.g. Contruent, Ecosys, Cobra etc.). Please only apply for this role if you have all the skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number . Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
May 06, 2026
Full time
Eden Brown Synergy are working with an infrastructure, construction and railway transportation organisation who are looking for an experienced Senior Cost Manager on a permanent basis. The role is full time, to start ASAP and paying up to £77,028 per annum (there is also a 20% uplift on the salary for salary top up, pension top up or income protection) so up to £92,433.60 The role is based in Birmingham City Centre and they offer hybrid working of 3 days in the office and 2 days from home. Job purpose This role is responsible for working with the Head of Cost at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of the completed transport works. Role of Directorate/Department The Programme Management Office (PMO) is responsible for cost management & estimating, risk management, schedule management and integration, performance reporting, tools and systems and project management capability across the organisation and both Phase One and Phase Two. The PMO supports and enables delivery through the provision of specialist resources and services into Phase One and Phase Two Project Controls, and by centrally defining and implementing core project controls processes and standards. Accountabilities To be accountable for leading on the analysis and verification of programme and contract phase level cost performance and ensuring the data accurately reflects the current programme performance for onwards reporting. To be accountable for leading on the validation of cost performance data submitted by delivery teams as part of communicating overall programme performance to Project Controls and Programme Management Office. To be responsible for supporting the Head of Cost in the management of the cost performance team, setting key time and quality targets and providing specialist advice where required. To be responsible for ensuring adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for communicating key updates to the cost performance team and ensuring they are aligned to current business process and ways of working. To be responsible for working closely with the Areas' to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To have accountability for leading on the continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team and to implement governance processes and review policies in order to ensure they are in line with strategic business objectives. Lead on resolving system technical queries for the delivery teams, including 3rd Party Income Accounts, EVM, Inflation/Deflation Support the Cost alignment with Finance with uWBS implementation, Quarterly forecasts, monthly updates for Indirects and other portfolios Lead on systemising the new business requirements, test and implement them in the cost management and interfacing functions Required criteria Skills: Stakeholder management - ability to manage multiple stakeholders within a matrix environment, including the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Able to provide clarity, direction and motivation to a team. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders at all levels. Knowledge: Knowledge of Project Controls and Cost processes and how these operate within complex organisations. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience: Experience in the management of Cost and Performance and project controls within a major project. Experience in the core project controls functions, including baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experience in the management and control of cost management systems (e.g. Contruent, Ecosys, Cobra etc.). Please only apply for this role if you have all the skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number . Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Eden Brown Synergy are working with an infrastructure, construction and railway transportation organisation who are looking for an experienced Cost Manager on a permanent basis. The role is full time, to start ASAP and paying up to 54,595 per annum (there is also a 20% uplift on the salary for salary top up, pension top up or income protection) so up to 65,514 per annum The role is based in Birmingham City Centre and they offer hybrid working of 3 days in the office and 2 days from home. The role: This role is responsible for supporting the Head of Cost and Estimating at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of the project. Accountabilities: To be accountable for supporting on the analysis and verification of contract level cost performance and ensure the data accurately reflects the current programme performance for onwards reporting. To be responsible for supporting on the validation of cost performance data submitted by delivery teams to the programme team as part of communicating overall programme performance. To be responsible for assisting with the development of contract level performance reports to communicate current performance to the programme team, including Earned Value Management (EVM), forecasted costs and Estimate at Compltion (EAC) pressures. To be responsible for ensuring that the cost performance team are aligned to the current business processes and ways of working from a delivery perspective. To be accountable for supporting the Senior Cost Manager to ensure adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for providing technical support to the Project Controls Managers on cost performance and assist in the management of contractor teams to support the successful delivery of the project. To be accountable for working closely with the supply chain to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To be responsible for facilitating continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team. To be responsible for ensuring that the contract teams are working to the current governance processes and review policies in order to ensure they are in line with strategic business objectives. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work Essential Skills Required: Stakeholder management - ability to manage stakeholders within a matrix environment, including the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders. Data analysis - able to analyse and interpret data and produce accurate, timely and informative reports in multiple formats adapted to the needs of the audience. Able to use Microsoft applications (e.g. Outlook, Word, Excel, PowerPoint, etc.). Knowledge required: Knowledge of Project Controls, Commercial and Finance processes and how these operate. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience required: Experience in cost management or project control role within a major project. Experience in the core project controls functions, including baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experienced in the management and use of core cost management systems (e.g. Prism, Ecosys, etc.). Please only apply for this role if you have all the essential skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
May 06, 2026
Full time
Eden Brown Synergy are working with an infrastructure, construction and railway transportation organisation who are looking for an experienced Cost Manager on a permanent basis. The role is full time, to start ASAP and paying up to 54,595 per annum (there is also a 20% uplift on the salary for salary top up, pension top up or income protection) so up to 65,514 per annum The role is based in Birmingham City Centre and they offer hybrid working of 3 days in the office and 2 days from home. The role: This role is responsible for supporting the Head of Cost and Estimating at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of the project. Accountabilities: To be accountable for supporting on the analysis and verification of contract level cost performance and ensure the data accurately reflects the current programme performance for onwards reporting. To be responsible for supporting on the validation of cost performance data submitted by delivery teams to the programme team as part of communicating overall programme performance. To be responsible for assisting with the development of contract level performance reports to communicate current performance to the programme team, including Earned Value Management (EVM), forecasted costs and Estimate at Compltion (EAC) pressures. To be responsible for ensuring that the cost performance team are aligned to the current business processes and ways of working from a delivery perspective. To be accountable for supporting the Senior Cost Manager to ensure adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for providing technical support to the Project Controls Managers on cost performance and assist in the management of contractor teams to support the successful delivery of the project. To be accountable for working closely with the supply chain to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To be responsible for facilitating continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team. To be responsible for ensuring that the contract teams are working to the current governance processes and review policies in order to ensure they are in line with strategic business objectives. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work Essential Skills Required: Stakeholder management - ability to manage stakeholders within a matrix environment, including the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders. Data analysis - able to analyse and interpret data and produce accurate, timely and informative reports in multiple formats adapted to the needs of the audience. Able to use Microsoft applications (e.g. Outlook, Word, Excel, PowerPoint, etc.). Knowledge required: Knowledge of Project Controls, Commercial and Finance processes and how these operate. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience required: Experience in cost management or project control role within a major project. Experience in the core project controls functions, including baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experienced in the management and use of core cost management systems (e.g. Prism, Ecosys, etc.). Please only apply for this role if you have all the essential skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Consultant working as an part of a project team, you will bring your technical and problem-solving skills to our team. You will play a customer-facing role and be involved across Requirement Analysis, Business Process Documentation & Solution Design. You will work with you're the project team colleagues to develop, configure and deploy the solution, and ensure project processes and deliverables in your area are met. As an experienced consultant you will be a self-starter and have some functional skills in the implementation of Oracle Time and Labor Cloud. You will have the ability to work under pressure and must be able to communicate effectively with customer stakeholders. The successful candidate will have the opportunity to be part of our premier consulting firm working on the cutting edge of Cloud Implementations. Required education None Preferred education Bachelor's Degree Required technical and professional expertise 2+ Years of functional experience delivering Oracle OTL Cloud Applications. Involvement in at least one full Oracle Cloud Implementations cycle Supporting Solution Design, Requirements Analysis, Functional Design, Configuration Documentation, Testing, Troubleshooting and Hypercare Support. Experience working with technical teams for Interface design, development and testing. Ability to multi-task and to work independently. Good client facing, communication and client management skills A good understanding of Application Implementation methodologies Ability to travel to client sites Demonstrable functional exposure to: Oracle Time and Labor Preferably additional relevant exposure to: Oracle Payroll Oracle PPM Oracle Financials General Ledger This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). Preferred technical and professional experience Understanding of Oracle Cloud products and integrating them with other on premise or cloud applications. Knowledge of the reporting and analytical tools available as part of Oracle Cloud. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 104432 City / Township / Village State / Province Hampshire, London, City of, Manchester, Leicester Country United Kingdom Work arrangement Hybrid Area of work Consulting Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
May 06, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Consultant working as an part of a project team, you will bring your technical and problem-solving skills to our team. You will play a customer-facing role and be involved across Requirement Analysis, Business Process Documentation & Solution Design. You will work with you're the project team colleagues to develop, configure and deploy the solution, and ensure project processes and deliverables in your area are met. As an experienced consultant you will be a self-starter and have some functional skills in the implementation of Oracle Time and Labor Cloud. You will have the ability to work under pressure and must be able to communicate effectively with customer stakeholders. The successful candidate will have the opportunity to be part of our premier consulting firm working on the cutting edge of Cloud Implementations. Required education None Preferred education Bachelor's Degree Required technical and professional expertise 2+ Years of functional experience delivering Oracle OTL Cloud Applications. Involvement in at least one full Oracle Cloud Implementations cycle Supporting Solution Design, Requirements Analysis, Functional Design, Configuration Documentation, Testing, Troubleshooting and Hypercare Support. Experience working with technical teams for Interface design, development and testing. Ability to multi-task and to work independently. Good client facing, communication and client management skills A good understanding of Application Implementation methodologies Ability to travel to client sites Demonstrable functional exposure to: Oracle Time and Labor Preferably additional relevant exposure to: Oracle Payroll Oracle PPM Oracle Financials General Ledger This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). Preferred technical and professional experience Understanding of Oracle Cloud products and integrating them with other on premise or cloud applications. Knowledge of the reporting and analytical tools available as part of Oracle Cloud. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 104432 City / Township / Village State / Province Hampshire, London, City of, Manchester, Leicester Country United Kingdom Work arrangement Hybrid Area of work Consulting Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Associate Director Project Management Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint an Associate Director - Project Manager to strengthen our project management team. We have two offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to help lead and shape a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers strong opportunities for career development, with exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre-construction, development management and delivery stage PM services as part of your role. Applications are welcomed from experienced project management professionals who bring strong technical expertise, proven people management capabilities, and the ability to build and maintain lasting client relationships. The role also requires the confidence to take ownership of commercial performance and contribute to the continued success of the team. Candidates should have a strong track record of successfully delivering a variety of complex construction developments throughout their whole project lifecycle within a consultancy or client facing environment and be motivated to further develop their career and help shape an established and growing consultancy in the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Associate Directors take overall responsibility for the leadership and successful delivery of large or complex projects. They manage end to end scope, programme, cost, risk, and safety while building trusted relationships with clients, consultants, and delivery partners. Beyond project delivery, they contribute to the commercial and operational performance of TSA Riley through team leadership, planning, and pursuit activity. Leading project delivery from initiation to close out, ensuring alignment with client expectations and TSA Riley's delivery objectives. Overseeing planning, procurement, delivery, and risk mitigation activities across multidisciplinary teams. Managing scope, programme, and commercial frameworks to ensure delivery meets quality, safety, and performance standards. Acting as the primary client contact for assigned projects, resolving issues and aligning expectations across diverse stakeholders. Overseeing project resources, budgets, and reporting to support financial control and delivery outcomes. Leading and managing project teams, including resourcing, delegation, performance oversight, and development of team members. Supporting pursuit planning and proposal preparation to help secure follow on or new work. Taking an active role in growing the business by strengthening client relationships, identifying opportunities, and helping convert pipeline into secured work. Contributing to initiatives that improve project delivery capability, enhance tools and systems, and build TSA Riley's service excellence. About you: Our Associate Directors bring deep project expertise, commercial acumen, and a structured, forward thinking approach to leading complex delivery. They're trusted delivery leads with broad sector experience, known for their judgement, clarity, and ability to align project outcomes with both client priorities and TSA Riley's commercial goals. A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. Holds accreditation to a relevant professional body such as the CIOB or RICS. Strong experience leading teams and managing client relationships on construction related projects in a client side or consulting environment across a variety of sectors within the built environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Strong commercial capability, with a clear understanding of risk, programme, cost, safety, and stakeholder complexity. Brings a strategic mindset to delivery, balancing day to day oversight with long range planning and market awareness. Deep understanding of client drivers and strategic priorities, with the ability to shape delivery to support long term relationships and account growth. A deep understanding of carrying out pre construction duties within a consulting PM role in the construction industry. This will include but is not limited to duties such as design team management and third party legal agreements. Proven ability to lead with intention, actively managing team capability, resourcing, performance, and development across both direct reports and broader project teams. A recognised industry presence and network, with the credibility to represent TSA Riley externally, build client interest, and convert relationships into opportunities. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
May 06, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Associate Director Project Management Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint an Associate Director - Project Manager to strengthen our project management team. We have two offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to help lead and shape a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers strong opportunities for career development, with exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre-construction, development management and delivery stage PM services as part of your role. Applications are welcomed from experienced project management professionals who bring strong technical expertise, proven people management capabilities, and the ability to build and maintain lasting client relationships. The role also requires the confidence to take ownership of commercial performance and contribute to the continued success of the team. Candidates should have a strong track record of successfully delivering a variety of complex construction developments throughout their whole project lifecycle within a consultancy or client facing environment and be motivated to further develop their career and help shape an established and growing consultancy in the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Associate Directors take overall responsibility for the leadership and successful delivery of large or complex projects. They manage end to end scope, programme, cost, risk, and safety while building trusted relationships with clients, consultants, and delivery partners. Beyond project delivery, they contribute to the commercial and operational performance of TSA Riley through team leadership, planning, and pursuit activity. Leading project delivery from initiation to close out, ensuring alignment with client expectations and TSA Riley's delivery objectives. Overseeing planning, procurement, delivery, and risk mitigation activities across multidisciplinary teams. Managing scope, programme, and commercial frameworks to ensure delivery meets quality, safety, and performance standards. Acting as the primary client contact for assigned projects, resolving issues and aligning expectations across diverse stakeholders. Overseeing project resources, budgets, and reporting to support financial control and delivery outcomes. Leading and managing project teams, including resourcing, delegation, performance oversight, and development of team members. Supporting pursuit planning and proposal preparation to help secure follow on or new work. Taking an active role in growing the business by strengthening client relationships, identifying opportunities, and helping convert pipeline into secured work. Contributing to initiatives that improve project delivery capability, enhance tools and systems, and build TSA Riley's service excellence. About you: Our Associate Directors bring deep project expertise, commercial acumen, and a structured, forward thinking approach to leading complex delivery. They're trusted delivery leads with broad sector experience, known for their judgement, clarity, and ability to align project outcomes with both client priorities and TSA Riley's commercial goals. A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. Holds accreditation to a relevant professional body such as the CIOB or RICS. Strong experience leading teams and managing client relationships on construction related projects in a client side or consulting environment across a variety of sectors within the built environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Strong commercial capability, with a clear understanding of risk, programme, cost, safety, and stakeholder complexity. Brings a strategic mindset to delivery, balancing day to day oversight with long range planning and market awareness. Deep understanding of client drivers and strategic priorities, with the ability to shape delivery to support long term relationships and account growth. A deep understanding of carrying out pre construction duties within a consulting PM role in the construction industry. This will include but is not limited to duties such as design team management and third party legal agreements. Proven ability to lead with intention, actively managing team capability, resourcing, performance, and development across both direct reports and broader project teams. A recognised industry presence and network, with the credibility to represent TSA Riley externally, build client interest, and convert relationships into opportunities. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
May 06, 2026
Full time
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday - 42.5hrs per week Kyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables. We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you! About the role In this office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer's expectations, fostering long-term relationships that encourage repeat business. The role will include, but not be limited to: Handling customer enquiries via e-mail, telephone and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and assisting customers with product selection About you Minimum of 2 years' experience in sales/customer service (industrial/tooling experience a plus) Effective communication skills with a confident telephone manner Commercially astute with a 'can-do' attitude who works well with others Ability to manage multiple tasks, prioritise effectively and meet deadlines Quick learner, adaptable to new information and systems Proficient in IT, including MS Office products What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Profit share Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
May 06, 2026
Full time
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday - 42.5hrs per week Kyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables. We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you! About the role In this office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer's expectations, fostering long-term relationships that encourage repeat business. The role will include, but not be limited to: Handling customer enquiries via e-mail, telephone and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and assisting customers with product selection About you Minimum of 2 years' experience in sales/customer service (industrial/tooling experience a plus) Effective communication skills with a confident telephone manner Commercially astute with a 'can-do' attitude who works well with others Ability to manage multiple tasks, prioritise effectively and meet deadlines Quick learner, adaptable to new information and systems Proficient in IT, including MS Office products What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Profit share Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Baillieston, Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
May 06, 2026
Full time
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Baillieston, Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Join a central London based global, market-leading corporation operating across multiple international markets, playing a key role in supporting production, manufacturing and supply chains worldwide. About the Role This is a high-impact role focused on strengthening internal controls, governance, and compliance across a diverse international group. You will work closely with senior leadership and regional teams to ensure robust frameworks are in place while supporting the business in achieving its strategic objectives. Key Responsibilities Lead the enhancement of internal controls, ensuring alignment with legal requirements, internal policies, and global best practices Review and refine company rules, procedures, and guidelines to ensure they remain practical, efficient, and fit for purpose Provide clear guidance to stakeholders on internal control frameworks, enabling teams to operate effectively and compliantly Deliver and oversee key internal control initiatives, including annual control reviews and risk-based assessment programmes Support and coordinate internal audit processes, including preparation, follow-up on findings, and engagement with group-level audit functions Monitor and ensure compliance with evolving regulatory requirements, including ESG frameworks, modern slavery legislation, and international financial compliance standards (e.g. SOX-type controls) Identify emerging regulatory risks and assess their potential impact on the business Lead the development and continuous improvement of Business Continuity Planning across the group Partner with international teams to embed a strong risk and compliance culture across all operations About You Proven experience in internal audit, risk, or compliance within a multinational environment Professional qualification (ACA, ACCA, CIA, or equivalent) Strong understanding of internal control frameworks and regulatory compliance Experience working with global stakeholders and complex organisational structures Ability to translate technical rules into practical, business-friendly guidance Proactive, detail-oriented, and confident working with senior leadership Willingness to travel internationally Why Join? Be part of a globally recognised organisation with a strong purpose and long-term vision Work at the centre of international operations with exposure to senior stakeholders Opportunity to shape and enhance internal control frameworks across a global business Competitive salary, bonus, and benefits package
May 06, 2026
Full time
Join a central London based global, market-leading corporation operating across multiple international markets, playing a key role in supporting production, manufacturing and supply chains worldwide. About the Role This is a high-impact role focused on strengthening internal controls, governance, and compliance across a diverse international group. You will work closely with senior leadership and regional teams to ensure robust frameworks are in place while supporting the business in achieving its strategic objectives. Key Responsibilities Lead the enhancement of internal controls, ensuring alignment with legal requirements, internal policies, and global best practices Review and refine company rules, procedures, and guidelines to ensure they remain practical, efficient, and fit for purpose Provide clear guidance to stakeholders on internal control frameworks, enabling teams to operate effectively and compliantly Deliver and oversee key internal control initiatives, including annual control reviews and risk-based assessment programmes Support and coordinate internal audit processes, including preparation, follow-up on findings, and engagement with group-level audit functions Monitor and ensure compliance with evolving regulatory requirements, including ESG frameworks, modern slavery legislation, and international financial compliance standards (e.g. SOX-type controls) Identify emerging regulatory risks and assess their potential impact on the business Lead the development and continuous improvement of Business Continuity Planning across the group Partner with international teams to embed a strong risk and compliance culture across all operations About You Proven experience in internal audit, risk, or compliance within a multinational environment Professional qualification (ACA, ACCA, CIA, or equivalent) Strong understanding of internal control frameworks and regulatory compliance Experience working with global stakeholders and complex organisational structures Ability to translate technical rules into practical, business-friendly guidance Proactive, detail-oriented, and confident working with senior leadership Willingness to travel internationally Why Join? Be part of a globally recognised organisation with a strong purpose and long-term vision Work at the centre of international operations with exposure to senior stakeholders Opportunity to shape and enhance internal control frameworks across a global business Competitive salary, bonus, and benefits package
An ambitious, high growth professional services firm is scaling rapidly, with sustained growth of year on year. Employment Tax sits at the centre of its strategy, and client demand across compliance, advisory and cost recovery is accelerating. As part of this expansion, the firm is building a dedicated Employment Tax practice and is now seeking an experienced Equity and Share Plans Senior Manager or Director to lead and grow its UK equity and incentive offering. This is a senior, market facing leadership role with real autonomy and influence. The successful hire will shape the equity and reward proposition, drive go to market activity and play a pivotal role in developing a high potential service line within an entrepreneurial environment. The role You will act as the UK lead for equity and share plans, combining deep technical expertise with strong commercial judgement. The role spans client delivery, proposition development, revenue generation and people leadership. Key responsibilities include: Leadership & People Serve as a technical authority for share plans and reward within Employment Tax Build capability across the team through coaching, mentoring and hands on technical leadership Support recruitment and team growth as the practice scales Embed robust technical standards, risk management and quality of delivery Collaborate with colleagues across tax, corporate finance and international teams to deliver joined up client solutions Clients & Advisory Build and grow a portfolio of clients across listed groups, private companies, scale ups and investor backed businesses Advise on the full lifecycle of employee incentive arrangements, including design, implementation and operation Provide specialist advice on UK equity arrangements such as EMI, CSOP, growth shares, employee benefit trusts and employee ownership structures Lead share plan input into transactions, including due diligence, structuring and deal documentation Deliver complex advisory engagements, producing clear, commercial and practical advice Engage directly with senior stakeholders (CFOs, HRDs, Heads of Tax) and influence decision making Integrate equity advice into wider Employment Tax, Mobility and broader tax propositions Growth & Value Creation Own and execute the equity and share plans market strategy, aligned with wider Employment Tax growth goals Originate new work, expand existing relationships and contribute directly to revenue growth Build a sustainable pipeline across incentives, transactions and reward structuring Develop scalable, monetisable go to market propositions Act as a senior voice in the market through thought leadership, events and strategic conversations Identify opportunities to leverage technology and an international network to enhance delivery and unlock revenue Monitor legislative and market developments, converting them into client insights, new services and commercial opportunities About you You are likely to bring: Significant experience in share plans and employee incentives, gained in professional services or in house Strong UK tax technical expertise across EMI, CSOP, growth shares, EBTs / EOTs, with an understanding of international considerations Experience advising on transactions, structuring and implementation of incentive arrangements A commercial mindset, with a track record of building client relationships and contributing to revenue growth Confidence operating at a strategic level with senior stakeholders An entrepreneurial approach, with the appetite to build and scale a service offering The ability to translate complex technical issues into clear, actionable advice A relevant professional qualification (CTA, ACA, ACCA or equivalent preferred)
May 06, 2026
Full time
An ambitious, high growth professional services firm is scaling rapidly, with sustained growth of year on year. Employment Tax sits at the centre of its strategy, and client demand across compliance, advisory and cost recovery is accelerating. As part of this expansion, the firm is building a dedicated Employment Tax practice and is now seeking an experienced Equity and Share Plans Senior Manager or Director to lead and grow its UK equity and incentive offering. This is a senior, market facing leadership role with real autonomy and influence. The successful hire will shape the equity and reward proposition, drive go to market activity and play a pivotal role in developing a high potential service line within an entrepreneurial environment. The role You will act as the UK lead for equity and share plans, combining deep technical expertise with strong commercial judgement. The role spans client delivery, proposition development, revenue generation and people leadership. Key responsibilities include: Leadership & People Serve as a technical authority for share plans and reward within Employment Tax Build capability across the team through coaching, mentoring and hands on technical leadership Support recruitment and team growth as the practice scales Embed robust technical standards, risk management and quality of delivery Collaborate with colleagues across tax, corporate finance and international teams to deliver joined up client solutions Clients & Advisory Build and grow a portfolio of clients across listed groups, private companies, scale ups and investor backed businesses Advise on the full lifecycle of employee incentive arrangements, including design, implementation and operation Provide specialist advice on UK equity arrangements such as EMI, CSOP, growth shares, employee benefit trusts and employee ownership structures Lead share plan input into transactions, including due diligence, structuring and deal documentation Deliver complex advisory engagements, producing clear, commercial and practical advice Engage directly with senior stakeholders (CFOs, HRDs, Heads of Tax) and influence decision making Integrate equity advice into wider Employment Tax, Mobility and broader tax propositions Growth & Value Creation Own and execute the equity and share plans market strategy, aligned with wider Employment Tax growth goals Originate new work, expand existing relationships and contribute directly to revenue growth Build a sustainable pipeline across incentives, transactions and reward structuring Develop scalable, monetisable go to market propositions Act as a senior voice in the market through thought leadership, events and strategic conversations Identify opportunities to leverage technology and an international network to enhance delivery and unlock revenue Monitor legislative and market developments, converting them into client insights, new services and commercial opportunities About you You are likely to bring: Significant experience in share plans and employee incentives, gained in professional services or in house Strong UK tax technical expertise across EMI, CSOP, growth shares, EBTs / EOTs, with an understanding of international considerations Experience advising on transactions, structuring and implementation of incentive arrangements A commercial mindset, with a track record of building client relationships and contributing to revenue growth Confidence operating at a strategic level with senior stakeholders An entrepreneurial approach, with the appetite to build and scale a service offering The ability to translate complex technical issues into clear, actionable advice A relevant professional qualification (CTA, ACA, ACCA or equivalent preferred)
Commissioning Manager The client are a leading enterprise level life safety and security integrator working on large scale project throughout the UK & Europe The Role This role will oversee the commissioning of Life Safety, Fire Detection, Fire Suppression, Sprinkler, Security, and Data Infrastructure systems specifically within large-scale Industrial, Commercial, Residential and Data Centre environments. The Commissioning Manager will provide technical leadership, challenge design information, manage multidiscipline commissioning teams, and ensure all systems are integrated, validated, and handed over in accordance with all standards, legislation, project specific standards and client timescales. Duties and Responsibilities Planning & Coordination Develop detailed commissioning plans, programmes, procedures, and schedules for ELV systems (Life Safety, CCTV, Access Control, Intercom, etc). Review design drawings, specifications, and scope documents to identify commissioning requirements. Coordinate with design teams, project managers, subcontractors, and vendors to ensure readiness for commissioning. Conduct commissioning meetings and prepare progress reports for management and clients. Review resource requirements and skill set for each project/system and ensure they are in place as per the commissioning plan/programme Plan across multiple projects to ensure commissioning plans/programme/resources are in place and that one project doesn't fail due to another project over-running. Coordinate and manage integration workshops between life safety systems, security systems, sprinklers, fire suppression and data systems Commissioning Execution Ensure the project commissioning plan is in place and lead and supervise commissioning engineers on site in conjunction with the project site team Carry out weekly checks with commissioning engineers to ensure programme being adhered to and monitor progress/resource issues Oversee programming, system configuration, and integration between multiple ELV systems (e.g., linking fire alarm with access control or BMS) Ensure all issues identified during testing are logged, rectified, and reverified before system handover Implement and manage commissioning gateways, punch list management, and closure Quality Assurance & Compliance Verify compliance with Specifications, BAFE, BS, EN, and GBEC Policies and procedures Support standardization of commissioning processes across multiple sites Coordinate third-party testing, inspections, and approvals with relevant agencies or consultants Maintain QA/QC documentation, including checklists, test reports, and witness sheets Ensure commissioning activities follow safety and quality management procedures Review and validate commissioning scripts, method statements, and integrated test plans Documentation & Handover Prepare and maintain complete commissioning documentation, including test sheets, commissioning logs, and defect reports Manage and support the preparation of as-built drawings, O&M manuals, and training sessions for client representatives Oversee final acceptance testing (FAT), site acceptance testing (SAT), and system handover to the client Ensure all commissioning evidence is captured through approved digital platforms (e.g., Dalux, BIM360, Cx software, ATP) Leadership & Team Management Lead, mentor, and train commissioning teams and engineers Demonstrate a key focus in driving force to deliver project close outs Communicate risks early, escalate blockers, and drive issue resolution to protect milestones Support end-user training and handover of fully validated systems Ensure coordination with other trades (mechanical, electrical, BMS, lifts, etc) to ensure smooth integration Provide technical support and troubleshooting throughout project execution Working Conditions Primarily site-based role with travel between multiple project locations May involve extended working hours to meet project deadlines Must comply with all site safety and company policies Person Specification Skills & Competencies Minimum 5+ years senior commissioning experience on large commercial or Data Centre projects Deep understanding of ELV and life safety systems architecture and integration Presenting & demonstrating commission delivery position to senior management teams Strong leadership, planning, and team coordination skills Highly organized with strong urgency, attention to detail, and commitment to zero-defect execution Proficiency in commissioning tools, system diagnostic software, and network configuration Excellent communication and documentation abilities Analytical mindset with strong troubleshooting and problem-solving capabilities Ability to manage multiple projects and meet deadlines under pressure Essential Hold CSCS Card and SMSTS Safety Trained Experience in working on and commissioning Fire Detection, Voice Alarm, Disabled Systems, Access Control, CCTV, Intruder systems to the applicable British, European and NACOSS Standards and knowledge of all relevant BAFE/BRE codes of practice To be conversant with and up to date in respect of new technologies and regulatory standards that are relevant to the design process Minimum of 5+ Years Experience Commissioning Medium/Large Projects Plan and monitor work to tight time scales and deadlines Multitask across multiple projects Good verbal and written communication skills, including the ability to prepare reports Work creatively and innovatively dealing with core issues with customers Form good working relationships with colleagues, customers and stakeholders Strong understanding of redundancy philosophy, fire strategies for data halls, and operational uptime commissioning procedures Experience managing multi-discipline commissioning teams and running commissioning meetings/workshops Influence, persuade and negotiate effectively Understand and disseminate specifications and technical drawings Display initiative and to have strong attention to detail Be highly motivated and orientated with a strong drive to deliver and succeed Have good organisational and time management skills Good presentation and customer facing skills PC Literate and Good understanding of Microsoft Products Desirable FIA/NACOSS Training (Advanced Installer & Advanced Commissioner) First Aid Training System Knowledge / Experience: Fire Alarms - Gent/WINMAG/DRAX/Advanced/Siemens/FAAST/Xtralis/ Apollo PAVA - Honeywell/Baldwin Boxall Disabled Systems - Baldwin Boxall/C-TEC Security System - Milestone/Xplan/CCure/AMAG/Lenel/Hikvision/Axis/ Galaxy/Comelit/Commend Previous experience of working within Fire, Security or Data Infrastructure industry M&E Co-ordination experience For more information on this role please call Giles - Director -
May 06, 2026
Full time
Commissioning Manager The client are a leading enterprise level life safety and security integrator working on large scale project throughout the UK & Europe The Role This role will oversee the commissioning of Life Safety, Fire Detection, Fire Suppression, Sprinkler, Security, and Data Infrastructure systems specifically within large-scale Industrial, Commercial, Residential and Data Centre environments. The Commissioning Manager will provide technical leadership, challenge design information, manage multidiscipline commissioning teams, and ensure all systems are integrated, validated, and handed over in accordance with all standards, legislation, project specific standards and client timescales. Duties and Responsibilities Planning & Coordination Develop detailed commissioning plans, programmes, procedures, and schedules for ELV systems (Life Safety, CCTV, Access Control, Intercom, etc). Review design drawings, specifications, and scope documents to identify commissioning requirements. Coordinate with design teams, project managers, subcontractors, and vendors to ensure readiness for commissioning. Conduct commissioning meetings and prepare progress reports for management and clients. Review resource requirements and skill set for each project/system and ensure they are in place as per the commissioning plan/programme Plan across multiple projects to ensure commissioning plans/programme/resources are in place and that one project doesn't fail due to another project over-running. Coordinate and manage integration workshops between life safety systems, security systems, sprinklers, fire suppression and data systems Commissioning Execution Ensure the project commissioning plan is in place and lead and supervise commissioning engineers on site in conjunction with the project site team Carry out weekly checks with commissioning engineers to ensure programme being adhered to and monitor progress/resource issues Oversee programming, system configuration, and integration between multiple ELV systems (e.g., linking fire alarm with access control or BMS) Ensure all issues identified during testing are logged, rectified, and reverified before system handover Implement and manage commissioning gateways, punch list management, and closure Quality Assurance & Compliance Verify compliance with Specifications, BAFE, BS, EN, and GBEC Policies and procedures Support standardization of commissioning processes across multiple sites Coordinate third-party testing, inspections, and approvals with relevant agencies or consultants Maintain QA/QC documentation, including checklists, test reports, and witness sheets Ensure commissioning activities follow safety and quality management procedures Review and validate commissioning scripts, method statements, and integrated test plans Documentation & Handover Prepare and maintain complete commissioning documentation, including test sheets, commissioning logs, and defect reports Manage and support the preparation of as-built drawings, O&M manuals, and training sessions for client representatives Oversee final acceptance testing (FAT), site acceptance testing (SAT), and system handover to the client Ensure all commissioning evidence is captured through approved digital platforms (e.g., Dalux, BIM360, Cx software, ATP) Leadership & Team Management Lead, mentor, and train commissioning teams and engineers Demonstrate a key focus in driving force to deliver project close outs Communicate risks early, escalate blockers, and drive issue resolution to protect milestones Support end-user training and handover of fully validated systems Ensure coordination with other trades (mechanical, electrical, BMS, lifts, etc) to ensure smooth integration Provide technical support and troubleshooting throughout project execution Working Conditions Primarily site-based role with travel between multiple project locations May involve extended working hours to meet project deadlines Must comply with all site safety and company policies Person Specification Skills & Competencies Minimum 5+ years senior commissioning experience on large commercial or Data Centre projects Deep understanding of ELV and life safety systems architecture and integration Presenting & demonstrating commission delivery position to senior management teams Strong leadership, planning, and team coordination skills Highly organized with strong urgency, attention to detail, and commitment to zero-defect execution Proficiency in commissioning tools, system diagnostic software, and network configuration Excellent communication and documentation abilities Analytical mindset with strong troubleshooting and problem-solving capabilities Ability to manage multiple projects and meet deadlines under pressure Essential Hold CSCS Card and SMSTS Safety Trained Experience in working on and commissioning Fire Detection, Voice Alarm, Disabled Systems, Access Control, CCTV, Intruder systems to the applicable British, European and NACOSS Standards and knowledge of all relevant BAFE/BRE codes of practice To be conversant with and up to date in respect of new technologies and regulatory standards that are relevant to the design process Minimum of 5+ Years Experience Commissioning Medium/Large Projects Plan and monitor work to tight time scales and deadlines Multitask across multiple projects Good verbal and written communication skills, including the ability to prepare reports Work creatively and innovatively dealing with core issues with customers Form good working relationships with colleagues, customers and stakeholders Strong understanding of redundancy philosophy, fire strategies for data halls, and operational uptime commissioning procedures Experience managing multi-discipline commissioning teams and running commissioning meetings/workshops Influence, persuade and negotiate effectively Understand and disseminate specifications and technical drawings Display initiative and to have strong attention to detail Be highly motivated and orientated with a strong drive to deliver and succeed Have good organisational and time management skills Good presentation and customer facing skills PC Literate and Good understanding of Microsoft Products Desirable FIA/NACOSS Training (Advanced Installer & Advanced Commissioner) First Aid Training System Knowledge / Experience: Fire Alarms - Gent/WINMAG/DRAX/Advanced/Siemens/FAAST/Xtralis/ Apollo PAVA - Honeywell/Baldwin Boxall Disabled Systems - Baldwin Boxall/C-TEC Security System - Milestone/Xplan/CCure/AMAG/Lenel/Hikvision/Axis/ Galaxy/Comelit/Commend Previous experience of working within Fire, Security or Data Infrastructure industry M&E Co-ordination experience For more information on this role please call Giles - Director -
MET Technician / Strip Fitter Eastleigh Up to 47,000 OTE 65,000 + Time Saved Bonus - banked weekly & paid monthly Monday to Friday only Access 30% of your wages in advance every month 29 days annual leave (increasing with service) Clear progression opportunities within an expanding company Enhanced sick pay Plus, many more great benefits For more information, please call Rochelle on: (phone number removed) MET Technician / Strip & Fit - Accident Repair Specialist If you're an experienced MET Technician and confident Strip & Fitter from an accident repair background, this is a brilliant opportunity to join a forward-thinking, quality-focused repair centre - one that values precision over speed and takes pride in doing things properly. You'll be working with a respected name in the industry, in a workshop that's fully equipped, well-organised, and focused on high-standard repairs - not rushed jobs. If you take real pride in your workmanship, you'll fit in perfectly. What You'll Be Doing: MET Technician Removing and refitting mechanical and electrical trims, panels, and components Professionally stripping and rebuilding vehicles, ensuring work is completed to manufacturer standards Dismantling accident-damaged vehicles ahead of panel and paint stages Performing fault finding, diagnostics, and inspections Steering, suspension, and wheel alignment work as required Ordering and fitting replacement parts Carefully reassembling vehicles to pre-accident condition Working on bodywork, trim, and all mechanical/electrical aspects within your remit Following manufacturer repair methods and ensuring all work meets quality and safety standards Managing repair times effectively and ensuring work is completed within agreed timelines What You'll Need: Previous experience as a MET Technician in a bodyshop or accident repair setting Strong mechanical, electrical, and diagnostic skills Ability to follow technical repair methods accurately An ATA, NVQ Level 3, or IMI Level 3 qualification would be a big advantage A proactive mindset and pride in delivering high-quality work If you're looking to join a company that truly respects the skill behind accident repair and provides the right environment to do your best work, we'd love to hear from you If you would like to be considered for the MET Technician job, please call Rochelle at Clear Automotive on (phone number removed) or email your CV for an immediate interview. We are also recruit for the following positions nationally: Panel Beater, Panel Technician, MET Technician, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Managers, Production Manager and more IND123
May 06, 2026
Full time
MET Technician / Strip Fitter Eastleigh Up to 47,000 OTE 65,000 + Time Saved Bonus - banked weekly & paid monthly Monday to Friday only Access 30% of your wages in advance every month 29 days annual leave (increasing with service) Clear progression opportunities within an expanding company Enhanced sick pay Plus, many more great benefits For more information, please call Rochelle on: (phone number removed) MET Technician / Strip & Fit - Accident Repair Specialist If you're an experienced MET Technician and confident Strip & Fitter from an accident repair background, this is a brilliant opportunity to join a forward-thinking, quality-focused repair centre - one that values precision over speed and takes pride in doing things properly. You'll be working with a respected name in the industry, in a workshop that's fully equipped, well-organised, and focused on high-standard repairs - not rushed jobs. If you take real pride in your workmanship, you'll fit in perfectly. What You'll Be Doing: MET Technician Removing and refitting mechanical and electrical trims, panels, and components Professionally stripping and rebuilding vehicles, ensuring work is completed to manufacturer standards Dismantling accident-damaged vehicles ahead of panel and paint stages Performing fault finding, diagnostics, and inspections Steering, suspension, and wheel alignment work as required Ordering and fitting replacement parts Carefully reassembling vehicles to pre-accident condition Working on bodywork, trim, and all mechanical/electrical aspects within your remit Following manufacturer repair methods and ensuring all work meets quality and safety standards Managing repair times effectively and ensuring work is completed within agreed timelines What You'll Need: Previous experience as a MET Technician in a bodyshop or accident repair setting Strong mechanical, electrical, and diagnostic skills Ability to follow technical repair methods accurately An ATA, NVQ Level 3, or IMI Level 3 qualification would be a big advantage A proactive mindset and pride in delivering high-quality work If you're looking to join a company that truly respects the skill behind accident repair and provides the right environment to do your best work, we'd love to hear from you If you would like to be considered for the MET Technician job, please call Rochelle at Clear Automotive on (phone number removed) or email your CV for an immediate interview. We are also recruit for the following positions nationally: Panel Beater, Panel Technician, MET Technician, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Managers, Production Manager and more IND123
Driving Innovation and Trust: Ten's Journey to Redefine Service Excellence Ten is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over fifty clients including HSBC, Swisscard, Visa, Mastercard and American Express. Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees. We have the advantages of already being at scale globally with a critical mass of high-net-worth members via stable, multi-year revenue-generating contracts. We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our 'big 4' service categories of restaurants, travel, entertainment and luxury retail. We are debt free, profitable and the first B Corp listed on the London Stock Exchange (AIM market). Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives. The next few years will see Ten speed up our progress via our Growth Engine strategy making the next huge steps to achieve our ambitions together. For more information about Ten, please check out the Welcome to Ten video and this article. The role We are a growing team navigating an exciting phase of digital transformation. We're expanding our Product Management function and are looking for a Senior Product Manager. You will work closely with Product Design and Engineering across Cape Town, London - UK, and Katowice - Poland, bringing a strategic, user centric focus to our Products. There will be ambiguity as we define our best practices, but for the right Product Manager, this is a unique opportunity to shape how product operates at a global scale without being micromanaged. With an inventory of over 650,000 hotels, 70,000 restaurants, and global event tickets, helping our members find exactly what they want is a massive challenge. You will own the "Discovery" experience: Search, Merchandising, Ranking algorithms, and Personalization, leveraging AI to surface the perfect recommendations. Key Responsibilities Strategic Ownership: Define the long term vision and roadmap for the search and discovery experience across the platform, optimizing ranking algorithms to ensure highly relevant, premium results. AI & Personalization: Champion the use of member data and AI/ML to build dynamic, personalized discovery feeds, surfacing relevant content, offers, and inventory proactively. Merchandising Innovation: Build robust tools and features that allow us to highlight curated collections, seasonal campaigns, and exclusive partnerships effectively. Data Driven Leadership: Define and track core discovery metrics (e.g., search to click, click to book, zero result searches) and run rigorous, complex experiments to improve content discoverability. Cross Functional Mentorship: Partner closely with Data Science, Engineering, and Design to turn massive datasets into an intuitive, luxurious browsing experience, while mentoring junior PMs on best practices. Minimum Experience: You have at least 5+ years of experience in product management, with a strong, proven background in search, e commerce merchandising, or algorithmic personalization at scale. Mastering Ambiguity: You excel in environments where processes are evolving. You have a proven track record of bringing order to complex, ambiguous problem spaces and setting strategic direction. Executive Communication: You are an expert collaborator and communicator. You know how to align C level stakeholders, push back constructively, and negotiate highly complex technical architectures with Engineering leads. Strategic Vision: You define the strategy. You anticipate market trends and business needs, diving deep into data to uncover transformative product opportunities. Analytical Rigour: You are deeply comfortable with data science concepts and understand how to measure and optimise the success of complex ranking and machine learning features. Fluent in English. Guidelines for Hybrid/Home Office Located in London. Please note that you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office. A secure home office at your confirmed address, free from background noise or other distractions. You must meet our minimum internet speeds if you want to work in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. Rewards designed around you Competitive salary depending on experience. Hybrid working: You can combine working from home and working from the office. Paid time away from work: Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals: One (1) month paid sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards: Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays: possibilities to travel and work anywhere in the world! Employee Discounts: Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, and inclusive team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
May 06, 2026
Full time
Driving Innovation and Trust: Ten's Journey to Redefine Service Excellence Ten is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over fifty clients including HSBC, Swisscard, Visa, Mastercard and American Express. Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees. We have the advantages of already being at scale globally with a critical mass of high-net-worth members via stable, multi-year revenue-generating contracts. We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our 'big 4' service categories of restaurants, travel, entertainment and luxury retail. We are debt free, profitable and the first B Corp listed on the London Stock Exchange (AIM market). Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives. The next few years will see Ten speed up our progress via our Growth Engine strategy making the next huge steps to achieve our ambitions together. For more information about Ten, please check out the Welcome to Ten video and this article. The role We are a growing team navigating an exciting phase of digital transformation. We're expanding our Product Management function and are looking for a Senior Product Manager. You will work closely with Product Design and Engineering across Cape Town, London - UK, and Katowice - Poland, bringing a strategic, user centric focus to our Products. There will be ambiguity as we define our best practices, but for the right Product Manager, this is a unique opportunity to shape how product operates at a global scale without being micromanaged. With an inventory of over 650,000 hotels, 70,000 restaurants, and global event tickets, helping our members find exactly what they want is a massive challenge. You will own the "Discovery" experience: Search, Merchandising, Ranking algorithms, and Personalization, leveraging AI to surface the perfect recommendations. Key Responsibilities Strategic Ownership: Define the long term vision and roadmap for the search and discovery experience across the platform, optimizing ranking algorithms to ensure highly relevant, premium results. AI & Personalization: Champion the use of member data and AI/ML to build dynamic, personalized discovery feeds, surfacing relevant content, offers, and inventory proactively. Merchandising Innovation: Build robust tools and features that allow us to highlight curated collections, seasonal campaigns, and exclusive partnerships effectively. Data Driven Leadership: Define and track core discovery metrics (e.g., search to click, click to book, zero result searches) and run rigorous, complex experiments to improve content discoverability. Cross Functional Mentorship: Partner closely with Data Science, Engineering, and Design to turn massive datasets into an intuitive, luxurious browsing experience, while mentoring junior PMs on best practices. Minimum Experience: You have at least 5+ years of experience in product management, with a strong, proven background in search, e commerce merchandising, or algorithmic personalization at scale. Mastering Ambiguity: You excel in environments where processes are evolving. You have a proven track record of bringing order to complex, ambiguous problem spaces and setting strategic direction. Executive Communication: You are an expert collaborator and communicator. You know how to align C level stakeholders, push back constructively, and negotiate highly complex technical architectures with Engineering leads. Strategic Vision: You define the strategy. You anticipate market trends and business needs, diving deep into data to uncover transformative product opportunities. Analytical Rigour: You are deeply comfortable with data science concepts and understand how to measure and optimise the success of complex ranking and machine learning features. Fluent in English. Guidelines for Hybrid/Home Office Located in London. Please note that you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office. A secure home office at your confirmed address, free from background noise or other distractions. You must meet our minimum internet speeds if you want to work in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. Rewards designed around you Competitive salary depending on experience. Hybrid working: You can combine working from home and working from the office. Paid time away from work: Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals: One (1) month paid sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards: Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays: possibilities to travel and work anywhere in the world! Employee Discounts: Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, and inclusive team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager on a 2-year fixed contract to support the Centre Manager in the smooth running of their busy business centre due to major refurbishment works that are taking place. The successful candidate will play a key role in ensuring the smooth day-to-day running of the centre, minimising disruption to clients and ensuring effective coordination and communication with contractors and customers throughout the project. Your role: To support/deputise the Centre Manager with day-to-day operations and overall site management. Ensure robust Health & Safety and Fire Safety procedures are maintained To conduct viewings of available workspaces to potential customers, promoting facilities and services. Manage administration tasks, including the preparation of licence agreements and setting up of new customer accounts. Deliver excellent reception and customer service duties, including handling enquiries. To be familiar with the values of the company and at all times behave in a manner that is entirely consistent with these values. Full time: 8.30am 5.30pm Monday to Friday Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays) The ideal person - You will have strong administration skills and ideally experience in a business centre or similar environment, or facilities management. Project management would be an advantage however not essential. You will be a strong communicator with a friendly and professional manner. We are looking for a customer-focused candidate that has the ability to build positive relationships. Essential skills Welcoming and professional personality to engage with customers and colleagues Good knowledge of all Microsoft packages Good knowledge of IT and able to resolve basic technical issues Excellent administration and organisational skills Good knowledge of Health & Safety & fire procedures
May 06, 2026
Contractor
Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager on a 2-year fixed contract to support the Centre Manager in the smooth running of their busy business centre due to major refurbishment works that are taking place. The successful candidate will play a key role in ensuring the smooth day-to-day running of the centre, minimising disruption to clients and ensuring effective coordination and communication with contractors and customers throughout the project. Your role: To support/deputise the Centre Manager with day-to-day operations and overall site management. Ensure robust Health & Safety and Fire Safety procedures are maintained To conduct viewings of available workspaces to potential customers, promoting facilities and services. Manage administration tasks, including the preparation of licence agreements and setting up of new customer accounts. Deliver excellent reception and customer service duties, including handling enquiries. To be familiar with the values of the company and at all times behave in a manner that is entirely consistent with these values. Full time: 8.30am 5.30pm Monday to Friday Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays) The ideal person - You will have strong administration skills and ideally experience in a business centre or similar environment, or facilities management. Project management would be an advantage however not essential. You will be a strong communicator with a friendly and professional manner. We are looking for a customer-focused candidate that has the ability to build positive relationships. Essential skills Welcoming and professional personality to engage with customers and colleagues Good knowledge of all Microsoft packages Good knowledge of IT and able to resolve basic technical issues Excellent administration and organisational skills Good knowledge of Health & Safety & fire procedures
Construction Manager Somerset 65,000 - 80,000 + Travel Allowance + Stay Away + Bonus + Pension + Holidays + Private Medical + Package + Career Progression + Immediate Start Join a high-performing, fast-growing contractor delivering complex, high-value mission-critical projects across the UK and Europe. Operating across data centres, pharmaceuticals, and advanced logistics, this business is known for delivering at pace, maintaining exceptional quality, and developing its people into senior leadership. This is a rare opportunity for a driven Construction Manager to take ownership of key elements of major projects while working towards stepping into Senior Construction Manager and Project Manager level roles. You'll be part of a dynamic, forward-thinking delivery team trusted by blue-chip clients, working on technically challenging builds where quality, programme, and coordination are critical. Your Role as a Construction Manager Will Include: Managing day-to-day site operations across specific packages or sections of a major project Coordinating subcontractors and trades to ensure programme and quality targets are met Driving health & safety, ensuring compliance across all site activities Working closely with Project Managers, Engineers, and Design teams to ensure smooth delivery Monitoring progress, resolving site issues, and maintaining programme momentum Supporting delivery from early-stage construction through to commissioning and handover The Successful Construction Manager Will Have: Background in MEP, CSA, or Build within a main contractor environment Experience delivering industrial, logistics, pharmaceutical, or data centre projects Strong understanding of site operations, sequencing, and programme delivery Ability to operate in fast-paced, high-pressure environments
May 06, 2026
Full time
Construction Manager Somerset 65,000 - 80,000 + Travel Allowance + Stay Away + Bonus + Pension + Holidays + Private Medical + Package + Career Progression + Immediate Start Join a high-performing, fast-growing contractor delivering complex, high-value mission-critical projects across the UK and Europe. Operating across data centres, pharmaceuticals, and advanced logistics, this business is known for delivering at pace, maintaining exceptional quality, and developing its people into senior leadership. This is a rare opportunity for a driven Construction Manager to take ownership of key elements of major projects while working towards stepping into Senior Construction Manager and Project Manager level roles. You'll be part of a dynamic, forward-thinking delivery team trusted by blue-chip clients, working on technically challenging builds where quality, programme, and coordination are critical. Your Role as a Construction Manager Will Include: Managing day-to-day site operations across specific packages or sections of a major project Coordinating subcontractors and trades to ensure programme and quality targets are met Driving health & safety, ensuring compliance across all site activities Working closely with Project Managers, Engineers, and Design teams to ensure smooth delivery Monitoring progress, resolving site issues, and maintaining programme momentum Supporting delivery from early-stage construction through to commissioning and handover The Successful Construction Manager Will Have: Background in MEP, CSA, or Build within a main contractor environment Experience delivering industrial, logistics, pharmaceutical, or data centre projects Strong understanding of site operations, sequencing, and programme delivery Ability to operate in fast-paced, high-pressure environments
