Job Description
Bodyshop Advisor
Southend-on-Sea
£30,000 £35,000 Basic Salary
Permanent Full Time
Monday Friday: 8:00am 6:00pm (1-hour lunch)
Our client, a busy independent bodyshop in Southend-on-Sea, is looking for a confident and customer-focused Bodyshop Advisor to take ownership of all front-of-house duties.
This role must be filled by someone from a bodyshop environment, either an experienced Bodyshop Advisor or someone currently working as a trainee Estimator / VDA type role who understands accident repair processes and customer handling.
If you enjoy dealing with customers, understand bodyshop workflows, and want a role with responsibility and progression this is an excellent opportunity.
Duties & Responsibilities
- Managing all front-of-house and customer-facing activity within the bodyshop
- Handling customer enquiries, booking vehicles in and providing regular repair updates
- Liaising with technicians, estimators, and insurers to track job progress
- Assisting with estimates, repair authorisations, and basic invoicing
- Ensuring a smooth customer journey from drop-off to collection
- Delivering high levels of customer service in a busy repair environment
Your Background & Skills
- Previous experience within a bodyshop environment is essential
- Suitable experience includes: Bodyshop Advisor, Trainee Estimator / VDA, Accident repair customer service roles Etc.
- Strong understanding of accident repair processes and vehicle damage
- Confident communicator with excellent customer-handling skills
- Organised, professional, and able to manage a busy front-of-house workload
For further details on this Bodyshop Advisor role in Southend-on-Sea and other opportunities within the motor trade, please submit your CV to ACS Automotive Recruitment Consultancy.
