Housing Administrator (12-Month FTC)

Housing Administrator (12-Month Fixed Term Contract), Newmarket - £27,000

Your new company
My client is a well-established and respected not-for-profit organisation with offices in Newmarket.
Your new role
Are you organised, proactive, and passionate about helping people? My client is looking for a Housing Administrator to play a key role in keeping their housing service running smoothly and delivering excellent support to our tenants. This is a varied and rewarding role; you'll provide essential admin support across housing operations, from coordinating repairs and managing compliance, to assisting with lettings and helping us maintain high-quality homes. You'll be the first point of contact for tenants, contractors, and colleagues, ensuring a friendly, efficient service. Your responsibilities will include:

• Coordinating day-to-day housing administration including lettings, tenancy changes, and customer enquiries.
• Administering and monitoring repairs and maintenance, raising works orders, liaising with contractors, processing invoices, and keeping tenants informed.
• Supporting the smooth turnaround of empty homes, from tenancy termination through to re-let.
• Assisting with the delivery and monitoring of compliance activities (gas, electrical, fire, legionella, asbestos).
• Maintaining accurate records and producing reports.
• Supporting income collection and rent administration.
• Contributing to a positive customer experience through clear communication and tenant engagement.

What you'll need to succeed You will need to be an organised and proactive Housing Administrator to join a small, friendly team. You will require:

• The ability to manage complex workloads, liaise with customers and suppliers, and maintain accurate records.
• Experience in housing administration, repairs coordination or compliance monitoring.
• Knowledge of health and safety requirements for residential properties.
• Excellent organisational, communication, and IT skills.
• Ability to work independently and as part of a small collaborative team.
• Customer focused approach and commitment to continuous improvement
• A proactive, people-focused mindset with a passion for quality housing
• A full UK driving licence and access to a vehicle.
• Prior experience in housing, property management, or a similar administrative role is highly desirable; exposure to repairs, voids, and compliance processes is advantageous.

What you'll get in return
In return, you will have the chance to work as part of a friendly and collaborative team, and have a real impact, helping improve services, support tenants, and keep everything running smoothly, so no two days will be the same.

• Immediate start
• Hours: 9am-5pm
• 100% office-based
• On-site parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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