Senior Claims Handler

Senior Claims Manager

Shrewsbury

£35,000 per year

Full Time, Permanent

The role of Senior Claims Manager

This is a pivotal position responsible for overseeing the full claims lifecycle from initial notification through to settlement. Working for a well-established insurance-focused organisation, you will lead claims operations across Commercial, Agricultural, and Personal Lines, ensuring efficiency, accuracy, and an exceptional level of client service.

Responsibilities of the Senior Claims Manager

- Manage and oversee the end-to-end claims process, ensuring timely and accurate resolution

- Liaise with insurers, loss adjusters, solicitors, brokers, and clients to progress and settle claims

- Supervise claims handlers, providing leadership, guidance, and performance oversight

- Review claims for compliance, accuracy, and adherence to company procedures and regulations

- Implement and improve policies and processes to enhance service delivery and operational efficiency

The Candidate

The successfully appointed Senior Claims Manager will have the following skills and abilities:

- Proven experience within claims handling, including leadership or supervisory responsibility

- Strong organisational, analytical, and communication skills with the ability to manage multiple priorities

- Confident using Microsoft Office and claims management systems such as Acturis, with a detail-oriented approach

Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

Additional skills and job titles:

- Claims Management

- Insurance Claims Handling

- Client Relationship Management

- Regulatory Compliance

- Team Leadership

- Process Improvement

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.