Job Description
We are seeking an organised and customer focused Property Maintenance Coordinator to join our clients Property Team on an ongoing temporary assignment. This role will be Monday - Friday in the office. The salary for this role will be negotiable depending on experience.
Reporting to the Customer Experience & Property Manager, you will play a key role in delivering a responsive, high-quality repairs and maintenance service across our clients portfolio. Acting as a first point of contact for repair enquiries, you will coordinate reactive and void works, liaise with contractors and customers, and ensure all actions are progressed efficiently from start to completion.
About the Role:
Act as first point of contact for repair and maintenance enquiries
Triage repair requests and raise works orders
Coordinate active repairs, liaising with contractors and tenants
Monitor progress of works and maintain accurate records
Process invoices and maintain accurate financial records
Assist with insurance repairs and forced access cases
Provide comprehensive administrative support to the wider Property Team in the office
What We're Looking For:
Essential:
Experience in an administrative role within repairs, maintenance or property
Experience handling customer enquiries in a busy service environment
Ability to coordinate works involving contractors, customers and internal teams
Strong organisational skills and ability to prioritise competing demands
Excellent written and verbal communication skills
Proficiency in Microsoft Office and ICT systems
Understanding of responsive repairs processes and landlord responsibilities
Desirable:
Experience within a housing association or social housing setting
Relevant qualification in housing, property, administration or customer services
About You:
You will be proactive, highly organised and committed to delivering excellent customer service. You will be confident working with multiple stakeholders, monitoring actions through to completion and ensuring customers are kept informed throughout.
If you are available for contract work and feel you are a suitable match for this role, then please apply now or email me on (url removed) for further information.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
