Field Sales Manager - Uninterruptible Power Supplies - Data Centres Are you a Field Sales Manager with strong experience in selling UPS and DC power systems, looking to work with cutting-edge energy solutions? Our client, a global leader in green energy tech, is expanding their specialist commercial team based out of Hertfordshire. This is a home and field-based role with a clear path to senior level and the chance to drive sales of next-gen power systems across data centre and critical infrastructure markets. Key Responsibilities for this Field Sales Manager job based in Hertfordshire are: Sell high-performance UPS and DC power systems to data centre and industrial clients. Develop key accounts and identify new opportunities in critical power sectors. Collaborate with engineering teams to tailor solutions for client needs. Use CRM tools, market analysis, and technical knowledge to manage the sales cycle. Requirements for this Field Sales Manager job are: Senior level experience in technical sales of power electronics or energy systems. Knowledge of uninterruptible power supplies (UPS), DC systems, and backup power. Strong communication and client-facing skills. Industry background in data centres, telecoms, or critical infrastructure is a plus. Degree in Engineering, Business, or a related technical field. To apply for this Hertfordshire based Field Sales Manager role, please send your CV to (url removed) or call (phone number removed) / (phone number removed).
May 05, 2026
Full time
Field Sales Manager - Uninterruptible Power Supplies - Data Centres Are you a Field Sales Manager with strong experience in selling UPS and DC power systems, looking to work with cutting-edge energy solutions? Our client, a global leader in green energy tech, is expanding their specialist commercial team based out of Hertfordshire. This is a home and field-based role with a clear path to senior level and the chance to drive sales of next-gen power systems across data centre and critical infrastructure markets. Key Responsibilities for this Field Sales Manager job based in Hertfordshire are: Sell high-performance UPS and DC power systems to data centre and industrial clients. Develop key accounts and identify new opportunities in critical power sectors. Collaborate with engineering teams to tailor solutions for client needs. Use CRM tools, market analysis, and technical knowledge to manage the sales cycle. Requirements for this Field Sales Manager job are: Senior level experience in technical sales of power electronics or energy systems. Knowledge of uninterruptible power supplies (UPS), DC systems, and backup power. Strong communication and client-facing skills. Industry background in data centres, telecoms, or critical infrastructure is a plus. Degree in Engineering, Business, or a related technical field. To apply for this Hertfordshire based Field Sales Manager role, please send your CV to (url removed) or call (phone number removed) / (phone number removed).
Talent-UK are recruiting on behalf of a well established estate agents in Huddersfield town centre for a property Manager on a part time OR Full time permanent basis, The working days for Part time are Monday, Tuesday, and Friday from 9am to 5pm, with Saturdays on a 1 in 4 rota from 9am to 1pm. Full time will be Monday to Friday This is a great opportunity for someone who enjoys problem solving, working in a busy environment and has an interest in property or maintenance. This role sits within the repairs team and focuses on coordinating maintenance across their portfolio of properties. You will be responsible for handling repair requests from tenants, liaising with landlords and contractors, and ensuring issues are resolved efficiently. You will also support the wider lettings team when required. No two days are the same, and the role requires someone who can stay organised, prioritise workload and communicate clearly with tenants, landlords and contractors. Responsibilities Handling incoming repair requests from tenants and dealing with maintenance issues Liaising with landlords and contractors to arrange repairs and obtain approvals Booking contractors and coordinating access to ensure works are completed efficiently Supporting the wider lettings team with general property management and administrative tasks when required Skills and Experience Excellent communication and customer service skills Strong organisation and ability to manage a busy workload Confident handling high volumes of phone calls and emails Knowledge of property maintenance or property management preferred but not essential This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDM
May 05, 2026
Full time
Talent-UK are recruiting on behalf of a well established estate agents in Huddersfield town centre for a property Manager on a part time OR Full time permanent basis, The working days for Part time are Monday, Tuesday, and Friday from 9am to 5pm, with Saturdays on a 1 in 4 rota from 9am to 1pm. Full time will be Monday to Friday This is a great opportunity for someone who enjoys problem solving, working in a busy environment and has an interest in property or maintenance. This role sits within the repairs team and focuses on coordinating maintenance across their portfolio of properties. You will be responsible for handling repair requests from tenants, liaising with landlords and contractors, and ensuring issues are resolved efficiently. You will also support the wider lettings team when required. No two days are the same, and the role requires someone who can stay organised, prioritise workload and communicate clearly with tenants, landlords and contractors. Responsibilities Handling incoming repair requests from tenants and dealing with maintenance issues Liaising with landlords and contractors to arrange repairs and obtain approvals Booking contractors and coordinating access to ensure works are completed efficiently Supporting the wider lettings team with general property management and administrative tasks when required Skills and Experience Excellent communication and customer service skills Strong organisation and ability to manage a busy workload Confident handling high volumes of phone calls and emails Knowledge of property maintenance or property management preferred but not essential This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDM
We are looking for a Client Service Co-ordinator to support Wealth Managers in delivering a high standard of client care. This role is central to the smooth running of the Practice and focuses on administration, organisation, and building strong long-term client relationships. Key Responsibilities Act as first point of contact for client calls and enquiries Manage diaries and coordinate client review meetings Prepare client review and meeting packs Complete pre- and post-meeting administration and update the CRM system Maintain accurate client records and workflow tracking Provide administrative support including submissions, withdrawals, switches, and ongoing reviews Prepare and issue client correspondence and reports Liaise with administration centres and third-party providers Meet and greet clients and provide general office support Skills & Experience Previous administrative or office support experience Financial services experience Strong organisational and communication skills High attention to detail and ability to manage multiple tasks Confident IT skills (Outlook, Word, Excel; CRM systems desirable) Professional, proactive, and client-focused approach What We re Looking For Excellent client care skills Reliable, organised, and adaptable Strong team player with a positive attitude Commitment to confidentiality and continuous learning £28,000 - £35,000 DOE For more details please apply or contact Tegan at Dynamite Recruitment
May 05, 2026
Full time
We are looking for a Client Service Co-ordinator to support Wealth Managers in delivering a high standard of client care. This role is central to the smooth running of the Practice and focuses on administration, organisation, and building strong long-term client relationships. Key Responsibilities Act as first point of contact for client calls and enquiries Manage diaries and coordinate client review meetings Prepare client review and meeting packs Complete pre- and post-meeting administration and update the CRM system Maintain accurate client records and workflow tracking Provide administrative support including submissions, withdrawals, switches, and ongoing reviews Prepare and issue client correspondence and reports Liaise with administration centres and third-party providers Meet and greet clients and provide general office support Skills & Experience Previous administrative or office support experience Financial services experience Strong organisational and communication skills High attention to detail and ability to manage multiple tasks Confident IT skills (Outlook, Word, Excel; CRM systems desirable) Professional, proactive, and client-focused approach What We re Looking For Excellent client care skills Reliable, organised, and adaptable Strong team player with a positive attitude Commitment to confidentiality and continuous learning £28,000 - £35,000 DOE For more details please apply or contact Tegan at Dynamite Recruitment
GERMAN SPEAKING CLIENT RELATIONSHIP MANAGER LOCATION Hybrid role - 3 days a week in the South West London office and 2 days working from home LANGUAGES Fluency in German and English COMPANY Our client is a highly successful and very well established global tech company, known for it's strong B2B focus and for managing international key accounts across multiple industries. THE ROLE Our client is seeking a German speaking Client Relationship Manager to own and expand relationships with partners across the DACH region. This role is centred on strengthening key accounts, delivering consistent value to customer and identifying opportunities to grow revenue across the full product portfolio. You will act as a primary point of contact for distribution partners, ensuring a high level of service, commercial alignment and long term satisfaction. Working closely with Business Development Managers, you ll help unlock new opportunities within existing accounts while contributing insights that shape business strategy, processes, and customer experience. KEY RESPONSIBILITIES Take ownership of a portfolio of accounts across the DACH region, driving revenue growth through proactive account management Build and maintain strong, trusted relationships with customers, ensuring consistent engagement and high satisfaction Manage the full sales cycle, including pricing, negotiations, order processing, and delivery coordination Use your understanding of customer needs, stock availability and supply timelines to set expectations and deliver reliably Identify growth opportunities within existing accounts and support Business Development Managers in executing expansion strategies Conduct regular business reviews with customers, providing insights and recommendations to strengthen partnerships CANDIDATE PROFILE Fluent in German and English Some previous experience in sales, account management or customer service is essential Strong communication and relationship building skills Highly organised with the ability to manage multiple accounts and priorities effectively Strong time management skills with the ability to meet deadlines in a fast-paced environment SALARY c. £32,000 - £34,000 pa + excellent bonuses to realistically take your OTE to £40,000 - £45,000 pa + fantastic benefits! This role is to start as soon as possible (ideally May/June 2026). Contact: Lisa Grimes
May 05, 2026
Full time
GERMAN SPEAKING CLIENT RELATIONSHIP MANAGER LOCATION Hybrid role - 3 days a week in the South West London office and 2 days working from home LANGUAGES Fluency in German and English COMPANY Our client is a highly successful and very well established global tech company, known for it's strong B2B focus and for managing international key accounts across multiple industries. THE ROLE Our client is seeking a German speaking Client Relationship Manager to own and expand relationships with partners across the DACH region. This role is centred on strengthening key accounts, delivering consistent value to customer and identifying opportunities to grow revenue across the full product portfolio. You will act as a primary point of contact for distribution partners, ensuring a high level of service, commercial alignment and long term satisfaction. Working closely with Business Development Managers, you ll help unlock new opportunities within existing accounts while contributing insights that shape business strategy, processes, and customer experience. KEY RESPONSIBILITIES Take ownership of a portfolio of accounts across the DACH region, driving revenue growth through proactive account management Build and maintain strong, trusted relationships with customers, ensuring consistent engagement and high satisfaction Manage the full sales cycle, including pricing, negotiations, order processing, and delivery coordination Use your understanding of customer needs, stock availability and supply timelines to set expectations and deliver reliably Identify growth opportunities within existing accounts and support Business Development Managers in executing expansion strategies Conduct regular business reviews with customers, providing insights and recommendations to strengthen partnerships CANDIDATE PROFILE Fluent in German and English Some previous experience in sales, account management or customer service is essential Strong communication and relationship building skills Highly organised with the ability to manage multiple accounts and priorities effectively Strong time management skills with the ability to meet deadlines in a fast-paced environment SALARY c. £32,000 - £34,000 pa + excellent bonuses to realistically take your OTE to £40,000 - £45,000 pa + fantastic benefits! This role is to start as soon as possible (ideally May/June 2026). Contact: Lisa Grimes
TSS are looking for a Retail Security Officer to work in a store within the Metrocentre , where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA licence. Position: Retail Security Officer Location: Metrocentre Pay Rate: £14.35 per hour Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer you will be responsible for: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observe and report incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn, and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T241) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
May 05, 2026
Full time
TSS are looking for a Retail Security Officer to work in a store within the Metrocentre , where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA licence. Position: Retail Security Officer Location: Metrocentre Pay Rate: £14.35 per hour Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer you will be responsible for: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observe and report incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn, and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T241) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
TSS are looking for a Security Officer to work in a Distribution Centre Doncaster , where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA license. Position: Security Officer Location: Doncaster Pay Rate: £13.00 per hour Hours: Various Shifts: Various Your Time at Work As a Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T49) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
May 05, 2026
Full time
TSS are looking for a Security Officer to work in a Distribution Centre Doncaster , where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA license. Position: Security Officer Location: Doncaster Pay Rate: £13.00 per hour Hours: Various Shifts: Various Your Time at Work As a Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T49) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 05, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Office Manager position based in Birmingham city centre. This role will require travel to the additional offices across England 2-3 times per month. Client Details My client is a successful accountancy firm looking for an Office Manager based in their Birmingham city centre site. Description Coordinate and manage all office operations to ensure smooth daily functioning. Oversee administrative tasks, including scheduling, correspondence, and record management. Support the leadership team with diary management and meeting arrangements. Ensure compliance with office policies and procedures. Act as the health and safety lead for the offices across the UK. Manage relationships with vendors and service providers to maintain office supplies and services. Assist in onboarding new employees, ensuring a seamless induction process. Maintain a well-organised and professional office environment. Prepare reports and presentations as required by management. This role will require travel to the other offices 2-3 times per month. Profile A successful Office Manager should have: Health and safety experience Strong organisational and multitasking skills with attention to detail. Proficiency in office software, including word processing and spreadsheet applications. Excellent communication and interpersonal abilities. A proactive attitude and the ability to manage priorities effectively. Can commute to Birmingham city centre and to additional offices 2-3 times per month. Job Offer Negotiable salary Opportunity to progress 25 days annual leave plus bank holidays Opportunity to receive company shares Private medical and dental Employee discounts
May 05, 2026
Full time
Office Manager position based in Birmingham city centre. This role will require travel to the additional offices across England 2-3 times per month. Client Details My client is a successful accountancy firm looking for an Office Manager based in their Birmingham city centre site. Description Coordinate and manage all office operations to ensure smooth daily functioning. Oversee administrative tasks, including scheduling, correspondence, and record management. Support the leadership team with diary management and meeting arrangements. Ensure compliance with office policies and procedures. Act as the health and safety lead for the offices across the UK. Manage relationships with vendors and service providers to maintain office supplies and services. Assist in onboarding new employees, ensuring a seamless induction process. Maintain a well-organised and professional office environment. Prepare reports and presentations as required by management. This role will require travel to the other offices 2-3 times per month. Profile A successful Office Manager should have: Health and safety experience Strong organisational and multitasking skills with attention to detail. Proficiency in office software, including word processing and spreadsheet applications. Excellent communication and interpersonal abilities. A proactive attitude and the ability to manage priorities effectively. Can commute to Birmingham city centre and to additional offices 2-3 times per month. Job Offer Negotiable salary Opportunity to progress 25 days annual leave plus bank holidays Opportunity to receive company shares Private medical and dental Employee discounts
Microsoft Endpoint Consultant/Analyst - Birmingham City Centre Vulnerability Management, Patching & Remediation - 12 Month Fixed Term Contract | Hybrid (3 days onsite) Salary: £55,000 per annum + Extensive Company Benefits Package An award-winning organisation is seeking an experienced Microsoft Endpoint Security Consultant/Analyst to strengthen its security posture across a large, complex enterprise environment. This role is security-outcome focused, sitting at the intersection of Endpoint Engineering, Vulnerability Management and Information Security. You will work closely with the IT Security and Vulnerability teams, Microsoft vendors, and third-party partners to investigate, remediate and document security findings, ensuring risks are addressed effectively and compliantly. Key Responsibilities: Vulnerability Management & Security Posture: Partner with the Vulnerability Management and IT Security teams to translate vulnerability findings into actionable remediation plans. Investigate endpoint-related security findings, assess risk and drive remediation through to resolution. Improve endpoint security posture through configuration hardening and policy alignment. Track remediation against SLAs, CVSS severity and risk-based priorities. Patching, Remediation & Endpoint Management: Coordinate, test and deploy Windows OS, Microsoft and third-party application patches. Manage remediation activities across SCCM/MECM, Intune, Microsoft Defender, Meraki Systems Manager and Apple Business Manager. Monitor patching outcomes, investigate failures and drive compliance. Support Windows upgrades and security tooling initiatives. Vendor, Microsoft & Third-Party Consultation: Act as a technical consultant to Microsoft vendors and third-party suppliers. Support remediation discussions, validation of fixes and remediation assurance. Provide endpoint and security consultancy into projects and change activities. Documentation, Reporting & Assurance: Produce audit-ready documentation supporting vulnerability findings and remediation evidence. Create and maintain runbooks, technical documentation and knowledge articles. Deliver clear compliance and remediation reporting to stakeholders. Technology Environment (Core Requirements): Microsoft Endpoint Configuration Manager (SCCM/MECM) Microsoft Intune Microsoft Defender Microsoft 365 Meraki Systems Manager Apple Business Manager Windows Enterprise Endpoints iOS/Android Endpoint Management Skills & Experience Required: Experience managing enterprise Microsoft endpoint environments Hands-on expertise with SCCM/MECM and Intune Strong understanding of vulnerability remediation and patch management Risk-based prioritisation using CVSS and remediation SLAs Strong PowerShell Scripting skills Excellent troubleshooting and investigation capabilities Experience in ITIL/change-managed environments Strong stakeholder and vendor communication skills What You'll Receive: £55,000 per annum (12-Month Fixed Term Contract) 35-hour working week with flexibility - Hybrid working (3 days onsite) 26 days annual leave plus bank holidays Generous pension scheme Private medical cover, dental plan, cycle-to-work and wellbeing initiatives Call Experis IT for more information
May 05, 2026
Microsoft Endpoint Consultant/Analyst - Birmingham City Centre Vulnerability Management, Patching & Remediation - 12 Month Fixed Term Contract | Hybrid (3 days onsite) Salary: £55,000 per annum + Extensive Company Benefits Package An award-winning organisation is seeking an experienced Microsoft Endpoint Security Consultant/Analyst to strengthen its security posture across a large, complex enterprise environment. This role is security-outcome focused, sitting at the intersection of Endpoint Engineering, Vulnerability Management and Information Security. You will work closely with the IT Security and Vulnerability teams, Microsoft vendors, and third-party partners to investigate, remediate and document security findings, ensuring risks are addressed effectively and compliantly. Key Responsibilities: Vulnerability Management & Security Posture: Partner with the Vulnerability Management and IT Security teams to translate vulnerability findings into actionable remediation plans. Investigate endpoint-related security findings, assess risk and drive remediation through to resolution. Improve endpoint security posture through configuration hardening and policy alignment. Track remediation against SLAs, CVSS severity and risk-based priorities. Patching, Remediation & Endpoint Management: Coordinate, test and deploy Windows OS, Microsoft and third-party application patches. Manage remediation activities across SCCM/MECM, Intune, Microsoft Defender, Meraki Systems Manager and Apple Business Manager. Monitor patching outcomes, investigate failures and drive compliance. Support Windows upgrades and security tooling initiatives. Vendor, Microsoft & Third-Party Consultation: Act as a technical consultant to Microsoft vendors and third-party suppliers. Support remediation discussions, validation of fixes and remediation assurance. Provide endpoint and security consultancy into projects and change activities. Documentation, Reporting & Assurance: Produce audit-ready documentation supporting vulnerability findings and remediation evidence. Create and maintain runbooks, technical documentation and knowledge articles. Deliver clear compliance and remediation reporting to stakeholders. Technology Environment (Core Requirements): Microsoft Endpoint Configuration Manager (SCCM/MECM) Microsoft Intune Microsoft Defender Microsoft 365 Meraki Systems Manager Apple Business Manager Windows Enterprise Endpoints iOS/Android Endpoint Management Skills & Experience Required: Experience managing enterprise Microsoft endpoint environments Hands-on expertise with SCCM/MECM and Intune Strong understanding of vulnerability remediation and patch management Risk-based prioritisation using CVSS and remediation SLAs Strong PowerShell Scripting skills Excellent troubleshooting and investigation capabilities Experience in ITIL/change-managed environments Strong stakeholder and vendor communication skills What You'll Receive: £55,000 per annum (12-Month Fixed Term Contract) 35-hour working week with flexibility - Hybrid working (3 days onsite) 26 days annual leave plus bank holidays Generous pension scheme Private medical cover, dental plan, cycle-to-work and wellbeing initiatives Call Experis IT for more information
Senior Research Nurse Mid Cheshire Hospitals NHS Foundation Trust Employer: Location: Crewe, CW16ZQ Pay: Contract Type: Permanent Hours: Disability Confident: No Closing Date: 02/05/2026 About this job We are delighted to announce a secondment/fixed term opportunity to work as a Research Nurse to support the delivery of clinical research and quality improvement initiatives within Central Cheshire Integrated Care Partnership (CCICP), the community division of Mid Cheshire Hospitals NHS Foundation Trust (MCHFT). This is a unique opportunity to support CCICP on its research journey with our commitment and ambition to be successful in participating and developing community nursing research. The post holder will play a key role in coordinating and delivering clinical research studies and quality improvement programmes, ensuring that care pathways for patients and carers participating in research are effectively managed. The Community Research Nurse will work collaboratively to scope clinical trial opportunities across hospital and community to support a longer term sustainable plan for research opportunities within CCICP. The successful candidate will be someone with experience within clinical research, and posses excellent organisational, time management, leadership skills to be the key contact for any clinical trials which are being considered from across multiple community nursing services. The role involves ensuring that all research activity is conducted in accordance with Good Clinical Practice (GCP), relevant research governance frameworks, and Trust policies and procedures. Responsibilities include supporting the recruitment, education, and monitoring of patients participating in research studies, while ensuring the accurate collection, documentation, and management of study data in line with regulatory requirements. Working collaboratively with clinical research teams and the wider multidisciplinary team, the Research Nurse will contribute to the safe and effective management of patients involved in clinical studies. The post holder will develop and maintain a comprehensive understanding of study protocols, research methodologies, and the practical application of these within clinical settings. In addition, they will ensure compliance with local, national, and international research regulations, supporting the delivery of high quality research that contributes to improved patient care and service development. Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area's largest employers. Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System. As part of the national New Hospital Programme, we're reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website. At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest. Lead the coordination and delivery of a portfolio of clinical research studies across the CCICP community footprint, including NIHR portfolio and investigator-led studies. Assess study feasibility in collaboration with Principal Investigators, community service teams and R&D, including confirmation of capacity and capability within the community setting. Lead study set up activities including site initiation preparation, risk assessment, and integration into community care pathways. Identify, screen, recruit and obtain informed consent from eligible participants in accordance with GCP and Trust policy, including implementation of re consent where required. Deliver protocol driven clinical care including physical assessment, venepuncture, ECG recording and interpretation, and monitoring and management of adverse effects. Ensure investigational medicinal products (IMP) are handled, administered, stored and documented in accordance with protocol requirements, pharmacy guidance and MHRA regulations. Collect, process and ship biological samples in line with protocol and Human Tissue Act requirements. Ensure accurate and timely source data documentation and high quality CRF completion in line with GCP data integrity principles. Ensure timely and accurate SAE reporting in accordance with Sponsor and regulatory requirements. Identify, document and escalate protocol deviations and potential serious breaches in accordance with Sponsor and Trust procedures. Take operational responsibility for achieving recruitment targets across allocated studies and implement corrective actions where barriers are identified. Monitor study performance against recruitment metrics, visit windows, data query resolution and financial milestones. Liaise with the NIHR Research Delivery Network to support study set up and performance monitoring where required. Ensure research activity complies with Good Clinical Practice (ICH GCP), the UK Policy Framework for Health & Social Care Research, MHRA requirements and Trust SOPs. Ensure compliance with Trust policies and procedures. Maintain site files in inspection ready condition at all times, including accurate maintenance of delegation logs and essential documents in accordance with ICH GCP and Sponsor requirements. Ensure protocol deviation reporting is completed accurately and in collaboration with the Principal Investigator. Ensure compliance with GDPR, Human Tissue Act and ethical research standards. Act as primary contact for sponsor monitoring visits and support external audit and regulatory inspection activity. Contribute to the development and implementation of corrective and preventative action (CAPA) plans arising from monitoring visits, audit findings or inspection outcomes. Escalate governance risks appropriately to the Research Governance Manager and line manager. Report incidents and adverse events appropriately. Report at CCICP Quality Governance Group. This advert closes on Tuesday 14 Apr 2026
May 05, 2026
Full time
Senior Research Nurse Mid Cheshire Hospitals NHS Foundation Trust Employer: Location: Crewe, CW16ZQ Pay: Contract Type: Permanent Hours: Disability Confident: No Closing Date: 02/05/2026 About this job We are delighted to announce a secondment/fixed term opportunity to work as a Research Nurse to support the delivery of clinical research and quality improvement initiatives within Central Cheshire Integrated Care Partnership (CCICP), the community division of Mid Cheshire Hospitals NHS Foundation Trust (MCHFT). This is a unique opportunity to support CCICP on its research journey with our commitment and ambition to be successful in participating and developing community nursing research. The post holder will play a key role in coordinating and delivering clinical research studies and quality improvement programmes, ensuring that care pathways for patients and carers participating in research are effectively managed. The Community Research Nurse will work collaboratively to scope clinical trial opportunities across hospital and community to support a longer term sustainable plan for research opportunities within CCICP. The successful candidate will be someone with experience within clinical research, and posses excellent organisational, time management, leadership skills to be the key contact for any clinical trials which are being considered from across multiple community nursing services. The role involves ensuring that all research activity is conducted in accordance with Good Clinical Practice (GCP), relevant research governance frameworks, and Trust policies and procedures. Responsibilities include supporting the recruitment, education, and monitoring of patients participating in research studies, while ensuring the accurate collection, documentation, and management of study data in line with regulatory requirements. Working collaboratively with clinical research teams and the wider multidisciplinary team, the Research Nurse will contribute to the safe and effective management of patients involved in clinical studies. The post holder will develop and maintain a comprehensive understanding of study protocols, research methodologies, and the practical application of these within clinical settings. In addition, they will ensure compliance with local, national, and international research regulations, supporting the delivery of high quality research that contributes to improved patient care and service development. Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area's largest employers. Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System. As part of the national New Hospital Programme, we're reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website. At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest. Lead the coordination and delivery of a portfolio of clinical research studies across the CCICP community footprint, including NIHR portfolio and investigator-led studies. Assess study feasibility in collaboration with Principal Investigators, community service teams and R&D, including confirmation of capacity and capability within the community setting. Lead study set up activities including site initiation preparation, risk assessment, and integration into community care pathways. Identify, screen, recruit and obtain informed consent from eligible participants in accordance with GCP and Trust policy, including implementation of re consent where required. Deliver protocol driven clinical care including physical assessment, venepuncture, ECG recording and interpretation, and monitoring and management of adverse effects. Ensure investigational medicinal products (IMP) are handled, administered, stored and documented in accordance with protocol requirements, pharmacy guidance and MHRA regulations. Collect, process and ship biological samples in line with protocol and Human Tissue Act requirements. Ensure accurate and timely source data documentation and high quality CRF completion in line with GCP data integrity principles. Ensure timely and accurate SAE reporting in accordance with Sponsor and regulatory requirements. Identify, document and escalate protocol deviations and potential serious breaches in accordance with Sponsor and Trust procedures. Take operational responsibility for achieving recruitment targets across allocated studies and implement corrective actions where barriers are identified. Monitor study performance against recruitment metrics, visit windows, data query resolution and financial milestones. Liaise with the NIHR Research Delivery Network to support study set up and performance monitoring where required. Ensure research activity complies with Good Clinical Practice (ICH GCP), the UK Policy Framework for Health & Social Care Research, MHRA requirements and Trust SOPs. Ensure compliance with Trust policies and procedures. Maintain site files in inspection ready condition at all times, including accurate maintenance of delegation logs and essential documents in accordance with ICH GCP and Sponsor requirements. Ensure protocol deviation reporting is completed accurately and in collaboration with the Principal Investigator. Ensure compliance with GDPR, Human Tissue Act and ethical research standards. Act as primary contact for sponsor monitoring visits and support external audit and regulatory inspection activity. Contribute to the development and implementation of corrective and preventative action (CAPA) plans arising from monitoring visits, audit findings or inspection outcomes. Escalate governance risks appropriately to the Research Governance Manager and line manager. Report incidents and adverse events appropriately. Report at CCICP Quality Governance Group. This advert closes on Tuesday 14 Apr 2026
The Company Our client is a highly respected, values-led organisation operating within the social care sector. They are dedicated to delivering person-centred services that make a meaningful and lasting difference to the lives of the individuals and communities they support. The Recruitment & Talent Officer will play a key role in delivering safe, compliant, and high-quality recruitment processes across the organisation. This position combines operational recruitment delivery with strategic input, supporting talent attraction initiatives and continuous improvement of systems and practices. Key responsibilities include: Lead end-to-end recruitment processes, ensuring best practice and compliance with all legislative and regulatory requirements Review and improve recruitment practices, identifying efficiencies and implementing process enhancements Provide training, coaching, and guidance to hiring managers on recruitment and selection best practice Oversee pre-employment checks, ensuring full compliance with regulatory standards and internal policies Conduct audits and spot checks on recruitment files, addressing risks and ensuring continuous improvement Manage vacancy advertising across multiple platforms, ensuring accuracy and strong candidate attraction Act as a key point of contact for hiring managers, providing updates and recruitment support throughout the hiring lifecycle Produce and analyse recruitment data and reports to inform decision-making and workforce planning Lead on recruitment systems and process improvement projects (e.g. ATS, HR systems, e-signature platforms) Support and lead recruitment campaigns and events, including graduate and student attraction initiatives Build and maintain relationships with external stakeholders such as colleges, universities, and professional networks Collaborate with marketing teams to strengthen employer branding and attraction strategies Provide expert advice on visa requirements, right to work legislation, and employment compliance Contribute to strategic workforce planning, identifying trends, risks, and solutions for hard-to-fill roles The Person Essential Criteria: Proven experience managing end-to-end recruitment processes within a regulated or high-compliance environment Strong knowledge of recruitment best practice, employment legislation, and pre-employment checks Experience advising and supporting managers on recruitment and selection processes Ability to analyse data and produce meaningful reports to inform decision-making Excellent organisational skills with the ability to manage a high-volume and varied workload Strong interpersonal and communication skills, with the ability to build effective relationships internally and externally High level of IT proficiency, including HR systems and MS Office Desirable Criteria: Experience working within the health, social care, or not-for-profit sector Experience delivering recruitment campaigns, events, or employer branding initiatives Knowledge of visa and right to work processes Relevant HR or recruitment qualification but not essential Package & Benefits Hybrid or flexible working options Pension contribution Ongoing training and development opportunities Opportunity to work within a purpose-driven and supportive organisation On-site parking How to Apply To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson via . Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.T his position is subject to an Enhanced criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position.
May 05, 2026
Full time
The Company Our client is a highly respected, values-led organisation operating within the social care sector. They are dedicated to delivering person-centred services that make a meaningful and lasting difference to the lives of the individuals and communities they support. The Recruitment & Talent Officer will play a key role in delivering safe, compliant, and high-quality recruitment processes across the organisation. This position combines operational recruitment delivery with strategic input, supporting talent attraction initiatives and continuous improvement of systems and practices. Key responsibilities include: Lead end-to-end recruitment processes, ensuring best practice and compliance with all legislative and regulatory requirements Review and improve recruitment practices, identifying efficiencies and implementing process enhancements Provide training, coaching, and guidance to hiring managers on recruitment and selection best practice Oversee pre-employment checks, ensuring full compliance with regulatory standards and internal policies Conduct audits and spot checks on recruitment files, addressing risks and ensuring continuous improvement Manage vacancy advertising across multiple platforms, ensuring accuracy and strong candidate attraction Act as a key point of contact for hiring managers, providing updates and recruitment support throughout the hiring lifecycle Produce and analyse recruitment data and reports to inform decision-making and workforce planning Lead on recruitment systems and process improvement projects (e.g. ATS, HR systems, e-signature platforms) Support and lead recruitment campaigns and events, including graduate and student attraction initiatives Build and maintain relationships with external stakeholders such as colleges, universities, and professional networks Collaborate with marketing teams to strengthen employer branding and attraction strategies Provide expert advice on visa requirements, right to work legislation, and employment compliance Contribute to strategic workforce planning, identifying trends, risks, and solutions for hard-to-fill roles The Person Essential Criteria: Proven experience managing end-to-end recruitment processes within a regulated or high-compliance environment Strong knowledge of recruitment best practice, employment legislation, and pre-employment checks Experience advising and supporting managers on recruitment and selection processes Ability to analyse data and produce meaningful reports to inform decision-making Excellent organisational skills with the ability to manage a high-volume and varied workload Strong interpersonal and communication skills, with the ability to build effective relationships internally and externally High level of IT proficiency, including HR systems and MS Office Desirable Criteria: Experience working within the health, social care, or not-for-profit sector Experience delivering recruitment campaigns, events, or employer branding initiatives Knowledge of visa and right to work processes Relevant HR or recruitment qualification but not essential Package & Benefits Hybrid or flexible working options Pension contribution Ongoing training and development opportunities Opportunity to work within a purpose-driven and supportive organisation On-site parking How to Apply To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson via . Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.T his position is subject to an Enhanced criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position.
Swindon, Wiltshire, United Kingdom (Hybrid) Job Info Job Category Human Resources Apply Before 05/04/2026, 10:55 PM Job Identification 2213 Posting Date 04/17/2026, 10:03 AM Job Shift Day Hours Full Time/ Part Time Job Description Salary: £25,842 per annum Band: UKRI Band B Contract Type: Fixed Term (12 months, possibility of extension) Hours: Full-time/ Part Time (minimum 0.9 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available (Min 2 days per week in the office) Closing Date: 4th May 2026 About the role The HR function in UK Research and Innovation will be vital to enabling the achievement of the organisational objectives. It will deliver all HR services across a complex organisation working across the nine councils and with a vast array of professional areas with existing, diverse capabilities as part of the wider corporate services structure. HR will be critical to ensuring that all people related services are robust, appropriately controlled and create appropriate workplace conditions. The high-level target operating model for UK Research and Innovation is for HR to have key Centres of Expertise and a Business Partnering function. The Centres of Expertise (CoEs) are at the core of HR delivery, offering dedicated resource with access to deep specialism in specific HR, People and Development disciplines at a strategic and operational level including Reward. Purpose of the role The Reward Team Administrator role is a vital part of the Reward function, delivering high quality administrative support across Reward, Benefits and Job Evaluation. This support underpins the effective operation of the team and service delivery to UKRI as a whole within the wider HR function. Your responsibilities: Reward Team administration including setting up required meetings with diverse range of stakeholders, note taking, collation and issue of documentation as required Management of purchase orders, invoicing and receipting of Reward related procurement Support the management of the Reward team mailbox in response to queries Ongoing file management for the Reward team of regular reports, minutes and other documentation as required Support the Benefits Manager with employee benefits communication and uploads to benefit providers as required. Initially assist with the management of the job evaluation inbox and associated job evaluation processes, moving to sole responsibility with time. Support the delivery of Reward team projects and individual team members as required Build effective working relationships with colleagues in the wider HR team Continual improvement of knowledge of Reward, Benefits and job evaluation through execution of duties Personal Specification The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). GCSE (or equivalent) qualified in Maths and English (S&I). Good written and verbal communication (S&I). Strong attention to detail and accurate note-taking (S). Basic Microsoft literacy skills (eg: Excel: filter, sort and sum information, Outlook: manage inboxes, Word: format text) (I). Professional discretion and awareness of privacy expectations (I). CIPD qualification or willingness to undertake (S). Proactive and organised approach with the ability to follow direction with minimal intervention (I). We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below: 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent). Employee discounts and offers on retail and leisure activities. Employee assistance programme, providing confidential help and advice. Flexible working options. Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! UKRI is an Equal Opportunity & Disability Confident Employer. As part of the pre employment checks there is a requirement to undergo Baseline Personnel Security Screening (BPSS) which is a pre condition of employment.
May 05, 2026
Full time
Swindon, Wiltshire, United Kingdom (Hybrid) Job Info Job Category Human Resources Apply Before 05/04/2026, 10:55 PM Job Identification 2213 Posting Date 04/17/2026, 10:03 AM Job Shift Day Hours Full Time/ Part Time Job Description Salary: £25,842 per annum Band: UKRI Band B Contract Type: Fixed Term (12 months, possibility of extension) Hours: Full-time/ Part Time (minimum 0.9 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available (Min 2 days per week in the office) Closing Date: 4th May 2026 About the role The HR function in UK Research and Innovation will be vital to enabling the achievement of the organisational objectives. It will deliver all HR services across a complex organisation working across the nine councils and with a vast array of professional areas with existing, diverse capabilities as part of the wider corporate services structure. HR will be critical to ensuring that all people related services are robust, appropriately controlled and create appropriate workplace conditions. The high-level target operating model for UK Research and Innovation is for HR to have key Centres of Expertise and a Business Partnering function. The Centres of Expertise (CoEs) are at the core of HR delivery, offering dedicated resource with access to deep specialism in specific HR, People and Development disciplines at a strategic and operational level including Reward. Purpose of the role The Reward Team Administrator role is a vital part of the Reward function, delivering high quality administrative support across Reward, Benefits and Job Evaluation. This support underpins the effective operation of the team and service delivery to UKRI as a whole within the wider HR function. Your responsibilities: Reward Team administration including setting up required meetings with diverse range of stakeholders, note taking, collation and issue of documentation as required Management of purchase orders, invoicing and receipting of Reward related procurement Support the management of the Reward team mailbox in response to queries Ongoing file management for the Reward team of regular reports, minutes and other documentation as required Support the Benefits Manager with employee benefits communication and uploads to benefit providers as required. Initially assist with the management of the job evaluation inbox and associated job evaluation processes, moving to sole responsibility with time. Support the delivery of Reward team projects and individual team members as required Build effective working relationships with colleagues in the wider HR team Continual improvement of knowledge of Reward, Benefits and job evaluation through execution of duties Personal Specification The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). GCSE (or equivalent) qualified in Maths and English (S&I). Good written and verbal communication (S&I). Strong attention to detail and accurate note-taking (S). Basic Microsoft literacy skills (eg: Excel: filter, sort and sum information, Outlook: manage inboxes, Word: format text) (I). Professional discretion and awareness of privacy expectations (I). CIPD qualification or willingness to undertake (S). Proactive and organised approach with the ability to follow direction with minimal intervention (I). We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below: 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent). Employee discounts and offers on retail and leisure activities. Employee assistance programme, providing confidential help and advice. Flexible working options. Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! UKRI is an Equal Opportunity & Disability Confident Employer. As part of the pre employment checks there is a requirement to undergo Baseline Personnel Security Screening (BPSS) which is a pre condition of employment.
Go back Blackpool Teaching Hospitals NHS Foundation Trust Complaints Coordinator The closing date is 28 April 2026 To work under the direction of the Patient Relations Manager, having responsibility for resolving formal complaints, informal concerns and general enquiries in a timely and efficient way in order achieve the best possible outcome for patients, their relatives, carers or representatives, with the clinical services concerned. This includes liaising with front line staff to receive, manage and respond to patient feedback in line with Trust policy and procedures, NHS Complaints Regulations and recognised best practice. To provide an effective Patient Relations Service by ensuring patients, service users, carers and the public have access to and receive timely and high quality information, advice and signposting about the Trust and related health and social care services. To also assist the Patient Relations Manager in the effective administration of formal complaints, ensuring all complaints are investigated with appropriate thoroughness and impartiality and that all complainants receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved. Main duties of the job Receive, listen to and analyse concerns and complaints raised by patients, relatives, carers and staff, assessing individual situations and determining whether issues can be resolved immediately or require formal investigation. Act as a primary point of contact for complainants, communicating clearly and compassionately by telephone, email, written correspondence or face to face, and explaining the complaints process and agreed next steps. Provide non clinical advice and guidance to patients and their representatives and escalation concerns appropriately where patient safety, safeguarding or significant risk is identified. Liaise with clinical and non clinical staff across wards, departments and Trust sites to support timely local resolution of informal concerns and complaints. Ensure all formal complaints are managed in accordance with the Trust's Complaints Management Procedure, NHS Complaints Regulations and Model Complaints Standards. Ensure formal complaints are acknowledged within agreed timescales and maintain regular contact with complainants throughout the investigation process. Coordinate complaint investigations, including requesting statements, records and information, and monitoring progress to ensure deadlines are met. About us You will respond promptly to concerns and complaints, seeking early and effective resolution wherever possible. You will ensure that learning from complaints is identified, recorded on the Ulysses Safeguard System, and shared with clinical teams to support continuous improvement in patient care. Job responsibilities Manage and respond to formal complaints and complex concerns in line with the NHS Complaints Regulations, Trust policy, and agreed timescales. Act as a key point of contact for complainants, providing clear, compassionate and professional communication throughout the complaints process. Analyse complaint issues to identify themes, learning and service improvement opportunities, ensuring outcomes are clearly evidenced. Record complaints, actions and learning accurately on the Ulysses Safeguard System and maintain comprehensive case records. Support early and local resolution of complaints where appropriate, balancing resolution with governance and risk considerations. Work collaboratively with clinical teams, managers and external bodies where required, including MPs and the Parliamentary Health Service Ombudsman. Contribute to organisational learning by sharing complaint themes and supporting service improvements to enhance patient experience. Support junior staff and contribute to team learning, quality improvement and service development activities. Person Specification Essential & Desirable Educated to GCSE Level C and above Relevant customer service experience with demonstrable knowledge of handling enquiries or concerns Car owner/driver Experience Previous experience in an advocacy or mediation role, supporting individuals through dispute resolution or complex concerns Experience Investigative and analytical skills, including the ability to identify key facts from large volumes of information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
May 05, 2026
Full time
Go back Blackpool Teaching Hospitals NHS Foundation Trust Complaints Coordinator The closing date is 28 April 2026 To work under the direction of the Patient Relations Manager, having responsibility for resolving formal complaints, informal concerns and general enquiries in a timely and efficient way in order achieve the best possible outcome for patients, their relatives, carers or representatives, with the clinical services concerned. This includes liaising with front line staff to receive, manage and respond to patient feedback in line with Trust policy and procedures, NHS Complaints Regulations and recognised best practice. To provide an effective Patient Relations Service by ensuring patients, service users, carers and the public have access to and receive timely and high quality information, advice and signposting about the Trust and related health and social care services. To also assist the Patient Relations Manager in the effective administration of formal complaints, ensuring all complaints are investigated with appropriate thoroughness and impartiality and that all complainants receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved. Main duties of the job Receive, listen to and analyse concerns and complaints raised by patients, relatives, carers and staff, assessing individual situations and determining whether issues can be resolved immediately or require formal investigation. Act as a primary point of contact for complainants, communicating clearly and compassionately by telephone, email, written correspondence or face to face, and explaining the complaints process and agreed next steps. Provide non clinical advice and guidance to patients and their representatives and escalation concerns appropriately where patient safety, safeguarding or significant risk is identified. Liaise with clinical and non clinical staff across wards, departments and Trust sites to support timely local resolution of informal concerns and complaints. Ensure all formal complaints are managed in accordance with the Trust's Complaints Management Procedure, NHS Complaints Regulations and Model Complaints Standards. Ensure formal complaints are acknowledged within agreed timescales and maintain regular contact with complainants throughout the investigation process. Coordinate complaint investigations, including requesting statements, records and information, and monitoring progress to ensure deadlines are met. About us You will respond promptly to concerns and complaints, seeking early and effective resolution wherever possible. You will ensure that learning from complaints is identified, recorded on the Ulysses Safeguard System, and shared with clinical teams to support continuous improvement in patient care. Job responsibilities Manage and respond to formal complaints and complex concerns in line with the NHS Complaints Regulations, Trust policy, and agreed timescales. Act as a key point of contact for complainants, providing clear, compassionate and professional communication throughout the complaints process. Analyse complaint issues to identify themes, learning and service improvement opportunities, ensuring outcomes are clearly evidenced. Record complaints, actions and learning accurately on the Ulysses Safeguard System and maintain comprehensive case records. Support early and local resolution of complaints where appropriate, balancing resolution with governance and risk considerations. Work collaboratively with clinical teams, managers and external bodies where required, including MPs and the Parliamentary Health Service Ombudsman. Contribute to organisational learning by sharing complaint themes and supporting service improvements to enhance patient experience. Support junior staff and contribute to team learning, quality improvement and service development activities. Person Specification Essential & Desirable Educated to GCSE Level C and above Relevant customer service experience with demonstrable knowledge of handling enquiries or concerns Car owner/driver Experience Previous experience in an advocacy or mediation role, supporting individuals through dispute resolution or complex concerns Experience Investigative and analytical skills, including the ability to identify key facts from large volumes of information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
Nursery Room Leader (Under 2's / 2-3yrs) Horley - RH6 7DQ Salary up to £28,317.20 per annum 40hrs per week (08:00-17:00 / 09:00-18:00) We're looking for enthusiastic and caring Room Leaders! This is a fantastic opportunity to inspire and lead a supportive team, and help create a joyful, nurturing environment where every child can shine. As Room Leader, you'll take pride in running your room day to day - sparking curiosity, encouraging creativity, and making learning fun. You'll build strong, trusting relationships with children, families, and colleagues, and play a big part in shaping the warm, inclusive atmosphere our nurseries are known for. Please be advised if you do not possess a full and relevant qualification or experience within the childcare sector your application will not be considered. We offer the following amazing benefits and opportunities within our established nursery group: Company Bonus Scheme Employee of the month scheme 50% staff discount on childcare places Birthday day off or Christmas shopping day Annual Christmas party for all Toad Hall Staff Long service awards at 5, 10, 15, 20 and 25 years' service! Opportunity to purchase additional Holiday About our Horley Nursery Located on Massetts Road, a short walk from the train station and town centre, our well-established nursery offers bright, spacious rooms with dedicated gardens for outdoor learning. Our experienced team, led by Manager Kerry with expertise in SEND, ensures inclusive support for all children. Who we are Toad Hall Nursery Group was established in 1993 and since then we have grown to 14 settings, where 440 employees support our 1,100 children a day. As part of our supportive Nursery Group, you'll join a caring community that celebrates individuality and teamwork. Our nurseries share a warm, inclusive culture where collaboration and kindness come first. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We take safeguarding seriously and follow safe recruitment procedures. Essential qualifications and experience: Suitable qualifications: an NVQ Level 3 in Childcare or equivalent Knowledge and understanding of the EYFS, and the ability to refer to the EYFS Framework when planning activities To be aware of the role of planning, observation and keeping records when caring for nursery aged children Genuine enthusiasm for working with children and meeting their needs A satisfactory Enhanced DBS check
May 05, 2026
Full time
Nursery Room Leader (Under 2's / 2-3yrs) Horley - RH6 7DQ Salary up to £28,317.20 per annum 40hrs per week (08:00-17:00 / 09:00-18:00) We're looking for enthusiastic and caring Room Leaders! This is a fantastic opportunity to inspire and lead a supportive team, and help create a joyful, nurturing environment where every child can shine. As Room Leader, you'll take pride in running your room day to day - sparking curiosity, encouraging creativity, and making learning fun. You'll build strong, trusting relationships with children, families, and colleagues, and play a big part in shaping the warm, inclusive atmosphere our nurseries are known for. Please be advised if you do not possess a full and relevant qualification or experience within the childcare sector your application will not be considered. We offer the following amazing benefits and opportunities within our established nursery group: Company Bonus Scheme Employee of the month scheme 50% staff discount on childcare places Birthday day off or Christmas shopping day Annual Christmas party for all Toad Hall Staff Long service awards at 5, 10, 15, 20 and 25 years' service! Opportunity to purchase additional Holiday About our Horley Nursery Located on Massetts Road, a short walk from the train station and town centre, our well-established nursery offers bright, spacious rooms with dedicated gardens for outdoor learning. Our experienced team, led by Manager Kerry with expertise in SEND, ensures inclusive support for all children. Who we are Toad Hall Nursery Group was established in 1993 and since then we have grown to 14 settings, where 440 employees support our 1,100 children a day. As part of our supportive Nursery Group, you'll join a caring community that celebrates individuality and teamwork. Our nurseries share a warm, inclusive culture where collaboration and kindness come first. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We take safeguarding seriously and follow safe recruitment procedures. Essential qualifications and experience: Suitable qualifications: an NVQ Level 3 in Childcare or equivalent Knowledge and understanding of the EYFS, and the ability to refer to the EYFS Framework when planning activities To be aware of the role of planning, observation and keeping records when caring for nursery aged children Genuine enthusiasm for working with children and meeting their needs A satisfactory Enhanced DBS check
Floor Manager The Foyleside Centre, Foyle Street, Derry/Londonderry, Northern Ireland, United Kingdom Full-time Company Description FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team. Finding the fearless To stay ambitious, we are looking for a Floor manager to join the team in Londonderry/Derry. Job Description The responsibility Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise Confident demonstrating products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs A strong operator with exceptional organisational skills Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the sales team Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications The Requirements Experience within luxury or premium retail at a management level Vast knowledge and passion of luxury retail including building brand relationships A background managing a team of managers Proven track record of internal progression and development Must be able to work well under pressure and to strict deadlines Able to work a flexible schedule based on the company needs The person. Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards Basic rate salary £34,450 Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition 40% Instore Uniform Discount Bike to work scheme Group Wide 20% Discount across all Frasers Group brands For further information and to submit your application, click the apply icon.
May 05, 2026
Full time
Floor Manager The Foyleside Centre, Foyle Street, Derry/Londonderry, Northern Ireland, United Kingdom Full-time Company Description FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team. Finding the fearless To stay ambitious, we are looking for a Floor manager to join the team in Londonderry/Derry. Job Description The responsibility Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise Confident demonstrating products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs A strong operator with exceptional organisational skills Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the sales team Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications The Requirements Experience within luxury or premium retail at a management level Vast knowledge and passion of luxury retail including building brand relationships A background managing a team of managers Proven track record of internal progression and development Must be able to work well under pressure and to strict deadlines Able to work a flexible schedule based on the company needs The person. Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards Basic rate salary £34,450 Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition 40% Instore Uniform Discount Bike to work scheme Group Wide 20% Discount across all Frasers Group brands For further information and to submit your application, click the apply icon.
Description Customer Service Team Lead Location: Southampton Reporting to: Kat Adderley, Customer Service Operations Manager Closing date: Friday 8th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description Customer Service Team Lead Location: Southampton Reporting to: Kat Adderley, Customer Service Operations Manager Closing date: Friday 8th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 05, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday - Friday 09:00 - 21:00 Location: London W1S 1JD Role Requirements: SIA License Benefits Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. We are an equal opportunity employer and comply with all relevant laws and regulations and do not discriminate on any protected characteristic including race, colour, religion, gender, gender identity or expression, age, disability, or any other characteristic protected by law. We respect diversity and foster an inclusive workplace where every individual is valued.
May 05, 2026
Full time
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday - Friday 09:00 - 21:00 Location: London W1S 1JD Role Requirements: SIA License Benefits Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. We are an equal opportunity employer and comply with all relevant laws and regulations and do not discriminate on any protected characteristic including race, colour, religion, gender, gender identity or expression, age, disability, or any other characteristic protected by law. We respect diversity and foster an inclusive workplace where every individual is valued.
Hours: 37.5 hours per week Shift Pattern: Monday to Friday, 9:00 to 17:00 Work Base: Office based with travel We are looking for an experienced Service Manager to lead our Crisis House and Safe Haven services, ensuring the delivery of safe, high-quality, and person-centred support click apply for full job details
May 05, 2026
Full time
Hours: 37.5 hours per week Shift Pattern: Monday to Friday, 9:00 to 17:00 Work Base: Office based with travel We are looking for an experienced Service Manager to lead our Crisis House and Safe Haven services, ensuring the delivery of safe, high-quality, and person-centred support click apply for full job details
My client is a small Civil Engineering Design Consultancy based in the centre of Bournemouth. They are seeking to expand through organic growth and are looking to employ a Senior Civil Engineer. They provide excellent training opportunities (approved ICE Training Scheme) and a negotiable package dependant on candidate level of experience and ability. The successful candidate will have hands on experience of the design process associated with drainage design for commercial and residential developments and will have a full UK driving licence. Experience in the preparation of Flood Risk Assessments, structural engineering, roads and car parks and other aspects of general civil engineering design would be beneficial. The company has a mixed workload and can offer autonomy, variety and the opportunity to run your own projects, liaise directly with clients, whilst playing a strategic part in ongoing growth plans. The role offers excellent career prospects. Main Responsibilities and Duties - Responsible for undertaking supervised design input on a wide variety of civil engineering and building project - Undertaking site visits to investigate existing systems to aid evaluation of potential solutions - Predominately office based design using CAD for water related projects - Attending site during construction where your designs have been implemented - Surveying drainage systems to inform design and CCTV requirements - Designing SUDS (soakaways, swales and balancing / attenuation ponds) - Hydraulic modelling of surface water drainage networks along with online or offline storage solutions - Engineering appraisals of developable land - Preparation of proposals for the maintenance and repair of drainage infrastructure such both surface water and wastewater - Preparation of cost estimates and project timescales for capital works - Contract Management including Contract preparation and administration - Assisting the project manager on various aspects of projects - Liaise with clients, other professional teams and disciplines on relevant aspects of projects - Delegating and supervising work of more junior team members - Undertaking own self development and promoting CPD activities. - Support the Office Director in managing the team's workload Essential Requirements - Relevant Civil Engineering Qualification, HNC/BTEC or above BSc / MEng - Proficient in Microsoft Office - Demonstratable experience of AutoCAD 2D - Experience in site surveying and setting out - Experience in the design process associated with drainage and roads for commercial and residential developments - Self-motivated, enthusiastic team player, able to work on own initiative - Excellent communication skills and attention to detail Desirable Requirements - Ideally Chartered or working towards Professional Membership of ICE, EngTech, IEng or MICE - Sector related design software such as WinDes, Tuflow, HEC-RAS and FEH - Other industry standard design related software such as TEDDS, S-Frame and CADSRC - Experience in infrastructure design; drainage; roads and streets, utilities etc - Experience in preparing Flood Risk Assessments - A working knowledge of Drainage Design both private and adoptable to Sewers for Adoption 7th Edition and Section 104, 106 and 185 agreements - A working knowledge of highway design, Section 38 and 278 agreements - Experience in private road and car park design - Basic structural engineering experience in low rise properties, retaining walls and sea defences - Experience in attending project meetings and in running small projects - Have awareness of construction contracts and ideally specification preparation
May 05, 2026
Full time
My client is a small Civil Engineering Design Consultancy based in the centre of Bournemouth. They are seeking to expand through organic growth and are looking to employ a Senior Civil Engineer. They provide excellent training opportunities (approved ICE Training Scheme) and a negotiable package dependant on candidate level of experience and ability. The successful candidate will have hands on experience of the design process associated with drainage design for commercial and residential developments and will have a full UK driving licence. Experience in the preparation of Flood Risk Assessments, structural engineering, roads and car parks and other aspects of general civil engineering design would be beneficial. The company has a mixed workload and can offer autonomy, variety and the opportunity to run your own projects, liaise directly with clients, whilst playing a strategic part in ongoing growth plans. The role offers excellent career prospects. Main Responsibilities and Duties - Responsible for undertaking supervised design input on a wide variety of civil engineering and building project - Undertaking site visits to investigate existing systems to aid evaluation of potential solutions - Predominately office based design using CAD for water related projects - Attending site during construction where your designs have been implemented - Surveying drainage systems to inform design and CCTV requirements - Designing SUDS (soakaways, swales and balancing / attenuation ponds) - Hydraulic modelling of surface water drainage networks along with online or offline storage solutions - Engineering appraisals of developable land - Preparation of proposals for the maintenance and repair of drainage infrastructure such both surface water and wastewater - Preparation of cost estimates and project timescales for capital works - Contract Management including Contract preparation and administration - Assisting the project manager on various aspects of projects - Liaise with clients, other professional teams and disciplines on relevant aspects of projects - Delegating and supervising work of more junior team members - Undertaking own self development and promoting CPD activities. - Support the Office Director in managing the team's workload Essential Requirements - Relevant Civil Engineering Qualification, HNC/BTEC or above BSc / MEng - Proficient in Microsoft Office - Demonstratable experience of AutoCAD 2D - Experience in site surveying and setting out - Experience in the design process associated with drainage and roads for commercial and residential developments - Self-motivated, enthusiastic team player, able to work on own initiative - Excellent communication skills and attention to detail Desirable Requirements - Ideally Chartered or working towards Professional Membership of ICE, EngTech, IEng or MICE - Sector related design software such as WinDes, Tuflow, HEC-RAS and FEH - Other industry standard design related software such as TEDDS, S-Frame and CADSRC - Experience in infrastructure design; drainage; roads and streets, utilities etc - Experience in preparing Flood Risk Assessments - A working knowledge of Drainage Design both private and adoptable to Sewers for Adoption 7th Edition and Section 104, 106 and 185 agreements - A working knowledge of highway design, Section 38 and 278 agreements - Experience in private road and car park design - Basic structural engineering experience in low rise properties, retaining walls and sea defences - Experience in attending project meetings and in running small projects - Have awareness of construction contracts and ideally specification preparation
