Directorate Manager

We are seeking an experienced Directorate Manager to help steer, drive, support and deliver service improvement within theMental Health, Learning Disability and Neurodiversity (MHLDN) &Wellbeing Servicesdirectorate in Livewell Southwest.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.

Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.

All Livewell staff are expected to be able and willing to work across a 7 day service.

Main duties of the job This is a key post for the future development of Livewell Southwest. This role will support the Assistant Director in the delivery of the implementation of contracted models within an integrated system of care across the community, working with key stakeholders and includes close working with Local Authorities, Education, Primary Care Networks, Acute and other community services.

The post holder will be responsible and accountable to the Assistant Director for leading on the delivery of safe, high quality and effective services. The post holder will work under the direction and line management of the Assistant Director and be responsible for and ensure patient safety and excellent service quality across designated areas of responsibility, implementing and embedding LSW values and Leadership behaviours, providing operational leadership to all aspects of(MHLDN) &Wellbeing Serviceswithin LSW as part of the City of Plymouth and wider Devon areas.

Ensure that(MHLDN) &Wellbeing Servicesare developed in line with the contract, population needs, service demand and agreed national and local priorities; thus ensuring services are responsive to need.

Provide operational leadership in all aspects of designated services within LSW developing a positive working environment and open culture which fosters high morale and commitment amongst all staff and promotes their wellbeing, professional and personal development

About us Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Job responsibilities Provideoperational leadership in all aspects of designated services within LSWdeveloping a positive working environment and open culture which fosters highmorale and commitment amongst all staff and promotes their wellbeing,professional and personal development.

Supportthe Organisations strategic objectives (one year and five-year goals) bydeveloping and implementing changes to operational practices to ensurestrategic objectives are delivered within designated Services.

Leadwork on corporate projects as designated by the Assistant Director and whererequired in liaison with external agencies, partners, people who use ourservice and regulatory bodies.

Ensureeffective and mutually beneficial joint working across the organisation tosupport the delivery of iThrive, Neighbourhoods, Primary Care Networks andPlace Based care.

Be partof and work with external stakeholders in order to deliver continuousimprovement and maximise the health outcomes of the local community.

Supportthe delivery of all care and performance in line with LSW governance frameworksand adhere to the regulatory framework bodies e.g. CQC, NHSI, NHSE, CICregulator.

Accountableto the Assistant Director for the delivery of Mental Health, LearningDisability and Neurodiversity (MHLDN) and Wellbeing Services within the financial envelope of the contract.

Work tothe delegated level of autonomy that is appropriate for the level of seniorityof the post and within LSW management policies, demonstrating sustainedmanagement capability and excellent levels of individual performance.

Deputisefor the Assistant Director and other senior managers as and when required.

As anoperational manager the post holder will be required to participate in the seniormanagers on-call rota if requested to do so by the Chief Operating Officer.

Role and Context

The postholder will provide leadership and management for all Service managers, Teammanagers, Matrons and other direct reports/managers within Mental Health,Learning Disability and Neurodiversity (MHLDN) and Wellbeing Services.

To beaccountable to the Assistant Director for the delivery of all operationalperformance indicators within Mental Health, Learning Disability andNeurodiversity (MHLDN) and Wellbeing Services including contractual,financial, resources and staff.

Developeffective working relationships with key partners, Primary Care Networks, Education,People who use our services, Commissioners, Acute Trust, Local Authorities,voluntary sector and staff side in order to deliver continuous improvement inthe Mental Health, Learning Disability and Neurodiversity (MHLDN) and Wellbeing Services pathways.

Workcollaboratively at all times with all direct reports and peers to achieve highquality services and high performance standards

Continuallyreview services and pathways, working with key stakeholders to effectivelyredesign services and pathways in order that they meet the needs of people, andcarers and enable designated services to achieve key performance indicators.

Tomanage and deliver high quality mental health services which meet the needs oflocal people by working to ensure that performance standards are met andapplied to a high standard consistently across the defined populations.Implementing effective processes for monitoring and managing activity,providing assurance via LSW governance structure for safe and effective servicedelivery.

Toensure all complaints, incidents, SIRIs and HR processes are investigatedand/or managed appropriately, in accordance with policy of the LSW, apply dutyof candour and ensure that the learning is used to continuously improvequality.

Toensure that policies and procedures in regard to safeguarding adults andchildren are understood, adopted and applied by all staff.

Communicationand Key Working Relationships

External

ServiceUsers, colleagues in primary care, education, public, voluntary, privatesectors acute providers, social care, NHS Devon ICB, One Devon, and NHSEregarding the development of service plans and quality standards.

Establisheffective communications and working relationships with other services,departments and external agencies, to support the development of services andpatient pathways and organisational boundaries in order to support partnershipworking across Plymouth city, Wider Devon and as part of the NHSE Southwestregion.

Internal

Membersof the LSW Senior Management Team regarding both operational and strategicelements for Mental Health, Learning Disability and Neurodiversity (MHLDN) and Wellbeing Services and linking into any relevant community and/orspecialist services when needed, e.g. to support transition from childrensservices to adult provision.

TradeUnions and Staff Organisations regarding partnership working as delegated anddeveloping effective communications.

Othermanagers/officers within LSW responsible for Human Resources andpolicy/operations of Community Service.

Leadership, Policy and ServiceDevelopment

To providethe leadership of several service areas including the Service management teamwith delegated accountability for delivery of the Service contract, keytargets, including the outcome measures, performance and operational financialsustainability on behalf of LSW.

Tobe part of the LSW Management Team overseeing the delivery and development ofservices within LSW.

Tobe a member of the LSW Management Groups, including senior management teammeetings, operations team meeting etc. as required. Deputise for AssistantDirector at relevant meetings as required.

Buildrelationships at a local level which deliver the vision for integrated health,education & social care within Mental Health, Learning Disability andNeurodiversity (MHLDN) and Wellbeing Services as part of the local system.
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