Your new company
This client's reputation stands on the quality, dignity, and respect of their service. They also put their clients at the heart of everything they do.
Your new role
Reporting to the Operations Director, the Operational Lead will provide critical operational support and stability to a complex supported living service during a period of transition. The role has been created following the recent acquisition of the service and will work alongside the existing Registered Manager to ensure safe continuity while incoming permanent leadership is recruited.
A key focus of this role will be to actively learn, understand, and document how the service operates day-to-day. This includes understanding service users, staffing structures, housing arrangements, commissioner relationships, referral processes, and operational workflows. The Operational Lead will play a key role in ensuring that operational knowledge is retained, risks are identified, and the service is fully prepared for a safe and structured handover to the incoming Registered Manager and Deputy Manager.