Senior Administrator

  • NHS
  • Mar 03, 2026
Full time Telecommunications

Job Description

We have an exciting opportunity for a Senior Administrator to join our Healthcare team at HMP Thameside, a category B Prison located in London.

HMP Thameside is a large busy male remand prison with a capacity for over 1200 inmates. We need a Senior Administrator to support the wider healthcare team with duties such as referrals, booking appointments, and keeping updated records.

Prison experience is required for this role.

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

Hours

Monday - Friday 0800 -1700

Salary

This position is full time; you'll receive an annual salary up to £36,195 per annum FTE, depending on experience.

How will we support you?

  • Bespoke induction, including our Introducing Health in Justice training course
  • Competency framework
  • Regional and national career development opportunities
  • Our bespoke Learning Management System to address your learning needs
  • Support from the wider team

Candidates are required to have a legal right to work in the UK and, due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Main duties of the job
  • Contribute to the delivery of administration services to the healthcare team on site.
  • Work within a busy team, completing a variety of administrative tasks, working on IT systems, maintaining databases, waiting lists, call up lists, customer service, answering and directing telephone calls, general office duties such as typing, ordering and stock control, scanning, etc.

It doesn't stop there; we also offer:

  • Discounts on shopping and leisure activities
  • Support to grow in your role and continue your professional development
  • 24/7 employee assistance helpline and financial assistance when you need it
About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We are the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values:

  • We treat patients and each other as we would like to be treated
  • We act with integrity
  • We embrace diversity
  • We strive to do things better together
Qualifications required
  • Prison experience
  • Administration experience
  • English and Maths at GCSE or equivalent
  • Ability to prioritise workload
  • Excellent communication skills
  • A non judgmental and compassionate approach
  • Good IT skills and IT literacy
  • Ability to work within a busy environment
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be made to check for any previous criminal convictions.

Employer details

Employer name: Practice Plus Group

Address:

HMP Thameside
Griffin Manor Way
London
SE28 0FJ

Employer's website:

£33,094 to £36,195 a year