Property Specialist

Systems Officer

Rugby

Contract

Depending on Experience

Our client is looking for an experienced Systems Officer

One day in Rugby per week

System Administrator Housing Systems (Civica Cx)

Communities & Homes

Full Time

Are you an experienced systems professional with strong attention to detail and a background in housing or financial systems?

We are looking for a confident and organised System Administrator to support the effective operation, maintenance and development of our Housing Information Management System (Cx) and associated income processes.

This is a key operational role within the Communities & Homes service, ensuring the accurate processing of housing income (circa £18m annually), maintaining system integrity, and supporting colleagues across Housing, Income, Finance and IT.

We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk

The Role

You will be responsible for the day-to-day administration of the housing system and related financial processing tasks, ensuring accuracy, compliance and continuity of service.

Key responsibilities include:

Financial & Income Processing

Managing daily Direct Debit, BACS (ARUDD, ADDACS, AUDDIS) and cash payment files

Uploading daily and monthly Universal Credit files

Maintaining reconciliation spreadsheets and resolving discrepancies

Monitoring and investigating suspense accounts

Liaising with Income, Benefits and Finance teams to resolve payment issues

System Administration

Day-to-day administration of the housing system (Cx), including user accounts and permissions

Monitoring scheduled processes and resolving failures

Supporting system upgrades and configuration updates

Working with IT and third-party suppliers to resolve technical issues

Supporting system interfaces between housing and corporate systems

Reporting & Data

Producing statutory and operational reports (e.g. CORE, LAHS, LADR, NFI)

Supporting KPI reporting requirements

Maintaining and improving report accuracy and data quality

Assisting with regulatory and audit requirements

Annual & Cyclical Processes

Supporting the annual rent review system process

Managing Direct Debit recalculations

Supporting National Fraud Initiative returns

Representing the service at supplier user groups where required

About You

We are looking for someone who:

Has experience administering housing, income or financial systems

Understands Direct Debit and BACS processing

Has experience working with financial reconciliations

Is analytical and comfortable investigating discrepancies

Can manage competing deadlines and cyclical workloads

Communicates clearly with both technical and operational colleagues

Has strong Excel and reporting skills

Experience within local government or social housing would be highly desirable.

PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer