Residential & Commercial Property Solicitor / Legal Executive / Licensed Conveyancer South East London Competitive salary (DOE) Full-time Hybrid working available after probation Take ownership of your caseload in a supportive, multi-office firm A well-established and client-focused law firm is looking to recruit an experienced property lawyer to join its growing team. This is an excellent opportunity to manage your own caseload with real autonomy, while still benefiting from the support and guidance of experienced colleagues. You ll handle a broad mix of residential and/or commercial property matters from instruction through to completion, within a collaborative and approachable environment that offers genuine progression opportunities. The Role Manage a varied caseload including sales, purchases, remortgages, transfers of equity, new builds, and shared ownership Handle commercial property transactions where applicable Draft and review contracts, title documents, searches, and reports on title Liaise with clients, estate agents, lenders, brokers, and other solicitors Ensure compliance with regulatory and lender requirements Manage SDLT submissions, Land Registry applications, and post-completion matters Maintain accurate and compliant file management About You Qualified Solicitor, Legal Executive, or Licensed Conveyancer Confident managing your own caseload independently Strong technical knowledge across residential and/or commercial property Excellent communication and client care skills Highly organised with strong attention to detail What s on Offer Competitive salary package (depending on experience) Hybrid working after probation Attractive bonus structure 20 days holiday + additional Christmas closure Supportive, team-oriented environment High-quality, varied caseload with progression opportunities If you re a proactive and motivated property lawyer looking for a role where you can truly take ownership while continuing to grow your career, we d love to hear from you. Apply now: (url removed) Call: (phone number removed) for a confidential discussion
Apr 18, 2026
Full time
Residential & Commercial Property Solicitor / Legal Executive / Licensed Conveyancer South East London Competitive salary (DOE) Full-time Hybrid working available after probation Take ownership of your caseload in a supportive, multi-office firm A well-established and client-focused law firm is looking to recruit an experienced property lawyer to join its growing team. This is an excellent opportunity to manage your own caseload with real autonomy, while still benefiting from the support and guidance of experienced colleagues. You ll handle a broad mix of residential and/or commercial property matters from instruction through to completion, within a collaborative and approachable environment that offers genuine progression opportunities. The Role Manage a varied caseload including sales, purchases, remortgages, transfers of equity, new builds, and shared ownership Handle commercial property transactions where applicable Draft and review contracts, title documents, searches, and reports on title Liaise with clients, estate agents, lenders, brokers, and other solicitors Ensure compliance with regulatory and lender requirements Manage SDLT submissions, Land Registry applications, and post-completion matters Maintain accurate and compliant file management About You Qualified Solicitor, Legal Executive, or Licensed Conveyancer Confident managing your own caseload independently Strong technical knowledge across residential and/or commercial property Excellent communication and client care skills Highly organised with strong attention to detail What s on Offer Competitive salary package (depending on experience) Hybrid working after probation Attractive bonus structure 20 days holiday + additional Christmas closure Supportive, team-oriented environment High-quality, varied caseload with progression opportunities If you re a proactive and motivated property lawyer looking for a role where you can truly take ownership while continuing to grow your career, we d love to hear from you. Apply now: (url removed) Call: (phone number removed) for a confidential discussion
R&D Scientist (Job Ref: 26N/RDSC) Location 61 Largy Road, Crumlin, Co Antrim, BT29 4RR. Contract Offered Full-time, Permanent Working Hours / Shifts 4x10 hour shifts, either 7am to 5.40pm or 8am to 6.40pm, Monday to Thursday. What does this role involve? The meeting of targets on established R&D projects. The familiarisation of current methods and technologies for a given project. The detailed completion of reports demonstrating rigorous analysis of results. Generation and upkeep of Design and Development Plans, Risk Management activities and Design Specifications. The accurate completion of all experimental work associated with the development of diagnostic products from the initial assessment of reagents to the Verification and Validation of the product. Transfer of the product to manufacturing in accordance with company procedures. The operation and routine maintenance of various types of departmental equipment and analytical instruments. Development of clinical multiplexed biochip assays. Essential criteria Bachelor's degree or higher in Biochemistry, Chemistry or a Life Science subject. Demonstrable understanding of immunoassay principles. Ability to work independently within the context of a multidisciplinary research team. Possess excellent organisational and communication skills (written and oral). Excellent analytical and problem solving skills. Desirable Previous experience of immunoassay principles/techniques. PhD or equivalent experience in a relevant biomedical or life science subject. Previous experience in clinical research. Familiarity with a wide variety of laboratory instrumentation including automated systems. Comprehensive data analysis skills.
Apr 18, 2026
Full time
R&D Scientist (Job Ref: 26N/RDSC) Location 61 Largy Road, Crumlin, Co Antrim, BT29 4RR. Contract Offered Full-time, Permanent Working Hours / Shifts 4x10 hour shifts, either 7am to 5.40pm or 8am to 6.40pm, Monday to Thursday. What does this role involve? The meeting of targets on established R&D projects. The familiarisation of current methods and technologies for a given project. The detailed completion of reports demonstrating rigorous analysis of results. Generation and upkeep of Design and Development Plans, Risk Management activities and Design Specifications. The accurate completion of all experimental work associated with the development of diagnostic products from the initial assessment of reagents to the Verification and Validation of the product. Transfer of the product to manufacturing in accordance with company procedures. The operation and routine maintenance of various types of departmental equipment and analytical instruments. Development of clinical multiplexed biochip assays. Essential criteria Bachelor's degree or higher in Biochemistry, Chemistry or a Life Science subject. Demonstrable understanding of immunoassay principles. Ability to work independently within the context of a multidisciplinary research team. Possess excellent organisational and communication skills (written and oral). Excellent analytical and problem solving skills. Desirable Previous experience of immunoassay principles/techniques. PhD or equivalent experience in a relevant biomedical or life science subject. Previous experience in clinical research. Familiarity with a wide variety of laboratory instrumentation including automated systems. Comprehensive data analysis skills.
AI and Experience Orchestration DirectorGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Orchestration Director focused on the Genesys native AI and Experience Orchestration portfolio, you will bring innovative solutions like Genesys Agentic AI to core account teams and our clients.This is a critical focus area for clients of all industries and sizes, and it is a strategic growth area for Genesys. We are looking for individuals with subject matter expertise in AI-powered customer experience, a proven track record of overachievement, and a strong drive to win! Key Job Responsibilities (what we do): Previous deep experience in AI to be able to have detailed AI discussions with both Technical and Business leaders Partner with core account executives (AEs) and sales leadership on territory and account planning, pipeline generation, opportunity management, and forecasting to exceed overall and portfolio-specific sales targets Ensure follow-through on plays and programs related to the Genesys AI portfolio in the field (sales campaigns, enablement programs/certifications, etc.) Show up with subject matter expertise and presence to differentiate Genesys in opportunities and to model desired methods for AEs (upskilling) Provide hands-on support with positioning, presentations, pricing, proposals, and other key work products related to the Genesys AI portfolio Run point on Customer Workshops that are focused on developing AI Use Cases and Pilots Be the voice of the customer and the field with relevant cross-functional teams (marketing, product, professional services, etc.) Take a lead to identify Priorities and Use Cases to develop AI opportunities Key Cultural Values (how we do it): Embrace Empathy: As a specialist sales team, we are strategic partners to our colleagues (primarily AEs and sales managers) and to Genesys clients. Their goals are our goals, and we connect regularly through authentic conversations. Fly in formation: We are team players in everything we do. As specialists, we work with and through our assigned AEs, managers, and other colleagues (e.g., Customer Success and Professional Services) to deliver results. We stay in formation by speaking the language of MEDDPICC, being highly aware of and deeply involved in what's happening in our assigned territories, and adding value at every turn with our perspective, presence, and work products. Go big: We are experts in AI and change agents within Genesys. Where appropriate and with empathy, we challenge colleagues, clients, and ourselves to think and act boldly to deliver greater innovation and outcomes for all parties. Requirements: A strong SME in AI and Pre Sales with excellent written and oral skills Experience in sales overlay or subject matter expert roles 12+ years of relevant professional experience in Software / Cloud / AI Proven expertise in AI-powered customer experience with an AI-First mindset Demonstrated ability to lead through influence as well as direct authority, partnering with colleagues to drive outcomes collaboratively Strong coordination skills on developing and running AI PoC's Demonstrated ability to create effective territory and account strategies / plans Strong critical thinking and communication skills Effective presentation skills (ability to serve as a compelling subject matter expert) Ability to prioritise as well as manage multiple work streams at once (many in-flight opportunities across multiple sales teams) Desirable Skills: Hands-on experience selling leading AI solutions within the customer experience / contact center market a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Apr 18, 2026
Full time
AI and Experience Orchestration DirectorGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Orchestration Director focused on the Genesys native AI and Experience Orchestration portfolio, you will bring innovative solutions like Genesys Agentic AI to core account teams and our clients.This is a critical focus area for clients of all industries and sizes, and it is a strategic growth area for Genesys. We are looking for individuals with subject matter expertise in AI-powered customer experience, a proven track record of overachievement, and a strong drive to win! Key Job Responsibilities (what we do): Previous deep experience in AI to be able to have detailed AI discussions with both Technical and Business leaders Partner with core account executives (AEs) and sales leadership on territory and account planning, pipeline generation, opportunity management, and forecasting to exceed overall and portfolio-specific sales targets Ensure follow-through on plays and programs related to the Genesys AI portfolio in the field (sales campaigns, enablement programs/certifications, etc.) Show up with subject matter expertise and presence to differentiate Genesys in opportunities and to model desired methods for AEs (upskilling) Provide hands-on support with positioning, presentations, pricing, proposals, and other key work products related to the Genesys AI portfolio Run point on Customer Workshops that are focused on developing AI Use Cases and Pilots Be the voice of the customer and the field with relevant cross-functional teams (marketing, product, professional services, etc.) Take a lead to identify Priorities and Use Cases to develop AI opportunities Key Cultural Values (how we do it): Embrace Empathy: As a specialist sales team, we are strategic partners to our colleagues (primarily AEs and sales managers) and to Genesys clients. Their goals are our goals, and we connect regularly through authentic conversations. Fly in formation: We are team players in everything we do. As specialists, we work with and through our assigned AEs, managers, and other colleagues (e.g., Customer Success and Professional Services) to deliver results. We stay in formation by speaking the language of MEDDPICC, being highly aware of and deeply involved in what's happening in our assigned territories, and adding value at every turn with our perspective, presence, and work products. Go big: We are experts in AI and change agents within Genesys. Where appropriate and with empathy, we challenge colleagues, clients, and ourselves to think and act boldly to deliver greater innovation and outcomes for all parties. Requirements: A strong SME in AI and Pre Sales with excellent written and oral skills Experience in sales overlay or subject matter expert roles 12+ years of relevant professional experience in Software / Cloud / AI Proven expertise in AI-powered customer experience with an AI-First mindset Demonstrated ability to lead through influence as well as direct authority, partnering with colleagues to drive outcomes collaboratively Strong coordination skills on developing and running AI PoC's Demonstrated ability to create effective territory and account strategies / plans Strong critical thinking and communication skills Effective presentation skills (ability to serve as a compelling subject matter expert) Ability to prioritise as well as manage multiple work streams at once (many in-flight opportunities across multiple sales teams) Desirable Skills: Hands-on experience selling leading AI solutions within the customer experience / contact center market a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8.30 to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimising escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulat ions. Why Join Us? Career Development: We believe in investing in our employees. Opportunities for growth and development are available as you progress in your career. Supportive Environment: Work in a cheerful yet professional atmosphere where your contributions are valued, and teamwork is encouraged. Ready to Make a Difference? If you're excited about the opportunity to make a positive impact in the lives of customers, we want to hear from you! Apply now and take the first step towards a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 18, 2026
Contractor
Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8.30 to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimising escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulat ions. Why Join Us? Career Development: We believe in investing in our employees. Opportunities for growth and development are available as you progress in your career. Supportive Environment: Work in a cheerful yet professional atmosphere where your contributions are valued, and teamwork is encouraged. Ready to Make a Difference? If you're excited about the opportunity to make a positive impact in the lives of customers, we want to hear from you! Apply now and take the first step towards a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Talent-UK are recruiting on behalf of a well established estate agents in Huddersfield town centre for a property Manager on a part time OR Full time permanent basis, The working days for Part time are Monday, Tuesday, and Friday from 9am to 5pm, with Saturdays on a 1 in 4 rota from 9am to 1pm. Full time will be Monday to Friday This is a great opportunity for someone who enjoys problem solving, working in a busy environment and has an interest in property or maintenance. This role sits within the repairs team and focuses on coordinating maintenance across their portfolio of properties. You will be responsible for handling repair requests from tenants, liaising with landlords and contractors, and ensuring issues are resolved efficiently. You will also support the wider lettings team when required. No two days are the same, and the role requires someone who can stay organised, prioritise workload and communicate clearly with tenants, landlords and contractors. Responsibilities Handling incoming repair requests from tenants and dealing with maintenance issues Liaising with landlords and contractors to arrange repairs and obtain approvals Booking contractors and coordinating access to ensure works are completed efficiently Supporting the wider lettings team with general property management and administrative tasks when required Skills and Experience Excellent communication and customer service skills Strong organisation and ability to manage a busy workload Confident handling high volumes of phone calls and emails Knowledge of property maintenance or property management preferred but not essential This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDM
Apr 18, 2026
Full time
Talent-UK are recruiting on behalf of a well established estate agents in Huddersfield town centre for a property Manager on a part time OR Full time permanent basis, The working days for Part time are Monday, Tuesday, and Friday from 9am to 5pm, with Saturdays on a 1 in 4 rota from 9am to 1pm. Full time will be Monday to Friday This is a great opportunity for someone who enjoys problem solving, working in a busy environment and has an interest in property or maintenance. This role sits within the repairs team and focuses on coordinating maintenance across their portfolio of properties. You will be responsible for handling repair requests from tenants, liaising with landlords and contractors, and ensuring issues are resolved efficiently. You will also support the wider lettings team when required. No two days are the same, and the role requires someone who can stay organised, prioritise workload and communicate clearly with tenants, landlords and contractors. Responsibilities Handling incoming repair requests from tenants and dealing with maintenance issues Liaising with landlords and contractors to arrange repairs and obtain approvals Booking contractors and coordinating access to ensure works are completed efficiently Supporting the wider lettings team with general property management and administrative tasks when required Skills and Experience Excellent communication and customer service skills Strong organisation and ability to manage a busy workload Confident handling high volumes of phone calls and emails Knowledge of property maintenance or property management preferred but not essential This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDM
Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!
Apr 18, 2026
Full time
Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!
The Commercial Property Experts
Letchworth Garden City, Hertfordshire
Expert in commercial property but ready to do it on your terms? You're an experienced Commercial Property Agent, Surveyor or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: You will earn 70% of the fee on every completed sale. Typical fees range from £6,000 to £10,000+ per property. Complete two commercial sales per month and earn a gross income of £100,000+ in your first year. Why Join Us? The Commercial Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling commercial property. We provide: • Success Blueprint: Follow our step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Training and Support: Structured onboarding and induction programme, dedicated 1-to-1 coaching plus access to team sessions and in-person events with industry-recognised guest speakers throughout the year. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of commercial property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to commercial property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, HIPLA, LoopNet, option to subscribe to Costar and more. Suitable candidate: • Experienced in selling or letting commercial property About The Commercial Property Experts We help commercial agents start and grow their own business and personal brand. Part of The Experts Group with over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Commercial Property Expert' in your local area. Don't miss this opportunity, apply today to learn more.
Apr 18, 2026
Full time
Expert in commercial property but ready to do it on your terms? You're an experienced Commercial Property Agent, Surveyor or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: You will earn 70% of the fee on every completed sale. Typical fees range from £6,000 to £10,000+ per property. Complete two commercial sales per month and earn a gross income of £100,000+ in your first year. Why Join Us? The Commercial Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling commercial property. We provide: • Success Blueprint: Follow our step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Training and Support: Structured onboarding and induction programme, dedicated 1-to-1 coaching plus access to team sessions and in-person events with industry-recognised guest speakers throughout the year. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of commercial property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to commercial property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, HIPLA, LoopNet, option to subscribe to Costar and more. Suitable candidate: • Experienced in selling or letting commercial property About The Commercial Property Experts We help commercial agents start and grow their own business and personal brand. Part of The Experts Group with over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Commercial Property Expert' in your local area. Don't miss this opportunity, apply today to learn more.
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 18, 2026
Full time
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Randstad Perm Professionals
Solihull, West Midlands
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Apr 18, 2026
Seasonal
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Apr 18, 2026
Full time
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
An exciting opportunity has arisen for an experienced Head of Service Charges, Rent and Income to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 65,000 Per Annum The Head of Service Charge, Rents and Income provides strategic leadership and operational oversight for the client's service charges, rent application and income collection activities. Ensuring that delivery is complaint, customer-focused, and aligned with best practice whilst maximising income across the and 7000+ homes, homeowners, freeholders on estate and garages. The postholder leads on policy development, process improvement, and system enhancements of services under their remit whilst being innovative and ensuring they comply with legislative, regulatory and sector changes Duties: Responsible for the Rent and Charges notification process, estimate consultation process, Actual Account Process, Sinking Fund Process, Major Work Final Account Process and Collections processes. Develop, maintain, and own the Service Charge Policy, Income Collection Policy and Feed into the groups Rent Setting policy owned by Finance. Develop strategies for income collection to ensure cost recovery and minimise arrears across all tenures. Develop strategies for financial inclusion and debt advice, helping residents access welfare benefits to sustain their tenancies. Set and monitor rigorous Key Performance Indicators (KPIs) Represent the client at regional and national housing forums, building the organisation's profile and influence. Leadership of the day-to-day operations, role modelling a culture of learning, ownership, and trust Provide visible, values-based leadership contributing to cross departmental collaboration. Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders. Support the organisation to improve organisation knowledge regarding service charges, rent & income collection. Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as require Experience Required: Demonstrable and extensive experience working in a senior housing management role a Social Housing or Local Authority setting. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Deep understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Experience of income collection and welfare benefits. Experience in creating and developing policy and procedures. Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. Experience in leading customer facing teams and a history of customer excellence & performance against KPI's. Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery. Extensive stakeholder management of both internal and external stakeholders
Apr 17, 2026
Full time
An exciting opportunity has arisen for an experienced Head of Service Charges, Rent and Income to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 65,000 Per Annum The Head of Service Charge, Rents and Income provides strategic leadership and operational oversight for the client's service charges, rent application and income collection activities. Ensuring that delivery is complaint, customer-focused, and aligned with best practice whilst maximising income across the and 7000+ homes, homeowners, freeholders on estate and garages. The postholder leads on policy development, process improvement, and system enhancements of services under their remit whilst being innovative and ensuring they comply with legislative, regulatory and sector changes Duties: Responsible for the Rent and Charges notification process, estimate consultation process, Actual Account Process, Sinking Fund Process, Major Work Final Account Process and Collections processes. Develop, maintain, and own the Service Charge Policy, Income Collection Policy and Feed into the groups Rent Setting policy owned by Finance. Develop strategies for income collection to ensure cost recovery and minimise arrears across all tenures. Develop strategies for financial inclusion and debt advice, helping residents access welfare benefits to sustain their tenancies. Set and monitor rigorous Key Performance Indicators (KPIs) Represent the client at regional and national housing forums, building the organisation's profile and influence. Leadership of the day-to-day operations, role modelling a culture of learning, ownership, and trust Provide visible, values-based leadership contributing to cross departmental collaboration. Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders. Support the organisation to improve organisation knowledge regarding service charges, rent & income collection. Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as require Experience Required: Demonstrable and extensive experience working in a senior housing management role a Social Housing or Local Authority setting. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Deep understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Experience of income collection and welfare benefits. Experience in creating and developing policy and procedures. Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. Experience in leading customer facing teams and a history of customer excellence & performance against KPI's. Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery. Extensive stakeholder management of both internal and external stakeholders
CUSTOMER SERVICE AGENT NEEDED! Our client are an exciting start-up - an industry disrupter! They offer market leading products and incredible customer experiences. This FULL TIME, potentially TEMP-TO-PERM role is for a Full-time Customer Service Assistant Mon -Fri, 09:00-17:00 , with ad hoc weekend shifts. As the business grows, working patterns and rota requirements may change, so a flexible approach is important. Harrow, Hybrid (3 days in office, 2 at home) Salary: 14-16 per hour - Excellent benefits package including holiday pay, pension, discounted products, carbon offsetting, This critical role requires you to: Manage the central customer platform (live chat, social, email and phone - around (Apply online only) interactions daily!) Provide first-line support in the company tone of voice (product advice, shipping queries, issue resolution) Edit customer orders and liaising with production and shipping teams Manage and track refund requests Support monthly customer service reporting, setting targets and driving improvements Manage the social community and promote and improve Trustpilot and Google ratings Conduct weekly customer outreach to build relationships and gather insights Support general office tasks (ordering, invoicing, etc.) You will need to have the following skills - without exception: Organised - confident managing multiple tasks and conversations at once Detail-oriented - able to connect the dots across teams to meet customer needs Methodical - comfortable following (and improving) structured processes Time-conscious - responsive, efficient and accurate Customer-first - genuinely cares about delivering a great experience every time Creative - enjoys problem-solving and thinking on your feet Proactive - takes ownership and manages your workload independently We're flexible on experience. Ideally, you will need to have have worked in a customer-facing (preferably e-based) role before, but more importantly you'll be a quick learner, strong communicator and confident with IT systems. Please apply ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 17, 2026
Seasonal
CUSTOMER SERVICE AGENT NEEDED! Our client are an exciting start-up - an industry disrupter! They offer market leading products and incredible customer experiences. This FULL TIME, potentially TEMP-TO-PERM role is for a Full-time Customer Service Assistant Mon -Fri, 09:00-17:00 , with ad hoc weekend shifts. As the business grows, working patterns and rota requirements may change, so a flexible approach is important. Harrow, Hybrid (3 days in office, 2 at home) Salary: 14-16 per hour - Excellent benefits package including holiday pay, pension, discounted products, carbon offsetting, This critical role requires you to: Manage the central customer platform (live chat, social, email and phone - around (Apply online only) interactions daily!) Provide first-line support in the company tone of voice (product advice, shipping queries, issue resolution) Edit customer orders and liaising with production and shipping teams Manage and track refund requests Support monthly customer service reporting, setting targets and driving improvements Manage the social community and promote and improve Trustpilot and Google ratings Conduct weekly customer outreach to build relationships and gather insights Support general office tasks (ordering, invoicing, etc.) You will need to have the following skills - without exception: Organised - confident managing multiple tasks and conversations at once Detail-oriented - able to connect the dots across teams to meet customer needs Methodical - comfortable following (and improving) structured processes Time-conscious - responsive, efficient and accurate Customer-first - genuinely cares about delivering a great experience every time Creative - enjoys problem-solving and thinking on your feet Proactive - takes ownership and manages your workload independently We're flexible on experience. Ideally, you will need to have have worked in a customer-facing (preferably e-based) role before, but more importantly you'll be a quick learner, strong communicator and confident with IT systems. Please apply ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Anderson Knight are delighted to be recruiting a Conveyancing Paralegal to join a fantastic legal firm based in Glasgow. The successful candidate will support solicitors in delivering high-quality property services, including residential and commercial transactions. This is an excellent opportunity for someone looking to develop their legal career in a dynamic and professional environment. Key Responsibilities: Assist solicitors with residential and commercial property transactions. Prepare and review legal documents, including contracts, leases, and transfer deeds. Conduct property searches and assist with due diligence. Maintain accurate records and manage case files efficiently. Liaise with clients, estate agents, and other stakeholders in a professional manner. Provide general administrative support to the legal team as required. Skills and Experience: Scots Law degree and experience as a Conveyancing Paralegal/Conveyancing role. Strong attention to detail and organisational skills. Excellent written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Proficiency in Microsoft Office and legal case management systems is an advantage. What We Offer: Supportive and collaborative work environment. Opportunities for professional development and career progression. Submit your CV in confidence today!
Apr 17, 2026
Full time
Anderson Knight are delighted to be recruiting a Conveyancing Paralegal to join a fantastic legal firm based in Glasgow. The successful candidate will support solicitors in delivering high-quality property services, including residential and commercial transactions. This is an excellent opportunity for someone looking to develop their legal career in a dynamic and professional environment. Key Responsibilities: Assist solicitors with residential and commercial property transactions. Prepare and review legal documents, including contracts, leases, and transfer deeds. Conduct property searches and assist with due diligence. Maintain accurate records and manage case files efficiently. Liaise with clients, estate agents, and other stakeholders in a professional manner. Provide general administrative support to the legal team as required. Skills and Experience: Scots Law degree and experience as a Conveyancing Paralegal/Conveyancing role. Strong attention to detail and organisational skills. Excellent written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Proficiency in Microsoft Office and legal case management systems is an advantage. What We Offer: Supportive and collaborative work environment. Opportunities for professional development and career progression. Submit your CV in confidence today!
Customer Service Agent - Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 Ready to step into a role where you genuinely make a difference every single day? We're looking for Customer Service Agent to join a dynamic, fast-growing team based in Glasgow City Park. This is more than just a job - it's your opportunity to protect customers, outsmart fraudsters, and build a rewarding career in financial services. As a Customer Service Agent , you'll be on the frontline helping customers when they need it most. Whether it's stopping suspicious transactions, supporting vulnerable individuals, or providing reassurance during stressful situations, your role will have real impact. If you enjoy problem-solving, speaking to people, and working in a supportive, high-energy environment - this could be the perfect next step for you. What You'll Be Doing As a Customer Service Agent , you will: Be the first point of contact for customers reporting fraud or suspicious activity Investigate unusual transactions and take action to prevent financial loss Support and guide customers through potentially stressful situations with empathy and professionalism Make confident decisions on payments based on fraud risk assessments Educate customers on how to stay safe and avoid scams Handle sensitive conversations, including supporting vulnerable customers Ensure all actions meet strict regulatory and compliance standards Take full ownership of queries, aiming for first-call resolution every time What We're Looking For We're looking for someone who is motivated, customer-focused, and ready to make an impact: At least 18 months' experience in a UK banking or financial services environment Strong communication skills with a natural ability to build rapport Confident understanding of banking processes and terminology A sharp eye for detail and strong problem-solving ability Comfortable handling sensitive or challenging conversations Ability to thrive in a fast-paced, high-volume environment A proactive mindset with strong decision-making skills Salary & Benefits 26,000 - 28,500 (depending on experience) Overtime opportunities to boost your earnings 28 days holiday (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support (including GP access, financial advice & mental health resources) Cycle to Work scheme Access to exclusive discounts and reward programmes Working Hours 40 hours per week (full-time, permanent) Training: 2 weeks on-site in Glasgow Monday - Friday, 09:00 - 18:00 After Training: On-site shifts: 10:00 - 19:00 After 3 months: opportunity to move to hybrid or home working Shift patterns between 10:00 - 23:00, Monday - Sunday Please note: No holidays can be taken within the first 6-8 weeks during training and onboarding. Why Join Us? This is your chance to build a career where your skills truly matter. As a Customer Service Agent , you won't just be doing a job - you'll be protecting people, solving real problems, and growing within a supportive team that values what you bring. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 17, 2026
Full time
Customer Service Agent - Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 Ready to step into a role where you genuinely make a difference every single day? We're looking for Customer Service Agent to join a dynamic, fast-growing team based in Glasgow City Park. This is more than just a job - it's your opportunity to protect customers, outsmart fraudsters, and build a rewarding career in financial services. As a Customer Service Agent , you'll be on the frontline helping customers when they need it most. Whether it's stopping suspicious transactions, supporting vulnerable individuals, or providing reassurance during stressful situations, your role will have real impact. If you enjoy problem-solving, speaking to people, and working in a supportive, high-energy environment - this could be the perfect next step for you. What You'll Be Doing As a Customer Service Agent , you will: Be the first point of contact for customers reporting fraud or suspicious activity Investigate unusual transactions and take action to prevent financial loss Support and guide customers through potentially stressful situations with empathy and professionalism Make confident decisions on payments based on fraud risk assessments Educate customers on how to stay safe and avoid scams Handle sensitive conversations, including supporting vulnerable customers Ensure all actions meet strict regulatory and compliance standards Take full ownership of queries, aiming for first-call resolution every time What We're Looking For We're looking for someone who is motivated, customer-focused, and ready to make an impact: At least 18 months' experience in a UK banking or financial services environment Strong communication skills with a natural ability to build rapport Confident understanding of banking processes and terminology A sharp eye for detail and strong problem-solving ability Comfortable handling sensitive or challenging conversations Ability to thrive in a fast-paced, high-volume environment A proactive mindset with strong decision-making skills Salary & Benefits 26,000 - 28,500 (depending on experience) Overtime opportunities to boost your earnings 28 days holiday (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support (including GP access, financial advice & mental health resources) Cycle to Work scheme Access to exclusive discounts and reward programmes Working Hours 40 hours per week (full-time, permanent) Training: 2 weeks on-site in Glasgow Monday - Friday, 09:00 - 18:00 After Training: On-site shifts: 10:00 - 19:00 After 3 months: opportunity to move to hybrid or home working Shift patterns between 10:00 - 23:00, Monday - Sunday Please note: No holidays can be taken within the first 6-8 weeks during training and onboarding. Why Join Us? This is your chance to build a career where your skills truly matter. As a Customer Service Agent , you won't just be doing a job - you'll be protecting people, solving real problems, and growing within a supportive team that values what you bring. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Key Responsibilities Deliver the objectives, focusing on working with the Fleet Customer Care team to train and inspire efficient and effective customer management and the highest standards of communication. Handle direct contacts with key Fleet Account Managers displaying the highest standards of professionalism and customer care while developing strong mutual relationships. Handle direct escalated contacts displaying the highest standards of professionalism and customer care. Ensure all customer enquiries are responded to effectively, balancing Company policies & budgets with customer expectations, with a view to maintaining customer loyalty and Stellantis Corporate values. Manage the alignment of Fleet Customer Care to deliver the goal of 'common plumbing' in terms of process across all Stellantis Brands. Ensure management reports are available as required to understand reasons for customer contacts and solutions actioned. Proactively find solutions and actions to reduce reasons for customer contacts. Analyse quality data on Fleet Customer Care provided by the Customer Care Quality Team and coach individual team members whose work performance falls below targets. Research, investigate and identify the root cause of 'escalated' customer enquiries. Decide and ensure implementation of the appropriate response/resolution to the customer enquiry. Maintain an active interest in the case until the problem has been resolved. Ensure appropriate use of the goodwill, loss of use, mobility and buy-back budget. Support the Stellantis Customer Care agents in using the results of customer cases to identify non-compliances within the company's policies and procedures and to identify the need for corrective & preventative action to be taken. Build strong working relationships with the Fleet Director, Fleet Managers and internal stakeholders, as well as the Stellantis Field Force and other teams as necessary. About You Automotive industry experience (preferred). Minimum 2 years experience in a similar position. Intermediate computer literacy. Demonstrable BackOffice operations management techniques. Proven experience of managing a team and effective management skills. Good understanding of operational activities of Customer Care Call Centres, New Vehicle Distributors, Authorised Repairers and Distrigo Parts Hubs. Experience with Domain of Service systems. Understanding of critical Consumer legislation (Consumer Rights Act, Consumer Duty, etc.). Ability to communicate and express yourself correctly in spoken and written language. Ability to manage conflicts. Be receptive and proactive. Have outstanding communication and analytical skills. Excellent ability to manage a team, motivating and inspiring them. Ability to influence and convince others of your opinion. Ability to remain objective in a high pressure environment. Good project management and problem solving skills. Salary & Benefits £32,000 dependant on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract Permanent / Full Time Working Hours Monday to Friday / 40 hours per week Place of Work Stellantis, Pinley House, 2 Sunbeam Way, Coventry CV3 1ND Pre-employment Checks Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment The successful candidate will be employed by Calex UK (). Visa Sponsorship Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Apr 17, 2026
Full time
Key Responsibilities Deliver the objectives, focusing on working with the Fleet Customer Care team to train and inspire efficient and effective customer management and the highest standards of communication. Handle direct contacts with key Fleet Account Managers displaying the highest standards of professionalism and customer care while developing strong mutual relationships. Handle direct escalated contacts displaying the highest standards of professionalism and customer care. Ensure all customer enquiries are responded to effectively, balancing Company policies & budgets with customer expectations, with a view to maintaining customer loyalty and Stellantis Corporate values. Manage the alignment of Fleet Customer Care to deliver the goal of 'common plumbing' in terms of process across all Stellantis Brands. Ensure management reports are available as required to understand reasons for customer contacts and solutions actioned. Proactively find solutions and actions to reduce reasons for customer contacts. Analyse quality data on Fleet Customer Care provided by the Customer Care Quality Team and coach individual team members whose work performance falls below targets. Research, investigate and identify the root cause of 'escalated' customer enquiries. Decide and ensure implementation of the appropriate response/resolution to the customer enquiry. Maintain an active interest in the case until the problem has been resolved. Ensure appropriate use of the goodwill, loss of use, mobility and buy-back budget. Support the Stellantis Customer Care agents in using the results of customer cases to identify non-compliances within the company's policies and procedures and to identify the need for corrective & preventative action to be taken. Build strong working relationships with the Fleet Director, Fleet Managers and internal stakeholders, as well as the Stellantis Field Force and other teams as necessary. About You Automotive industry experience (preferred). Minimum 2 years experience in a similar position. Intermediate computer literacy. Demonstrable BackOffice operations management techniques. Proven experience of managing a team and effective management skills. Good understanding of operational activities of Customer Care Call Centres, New Vehicle Distributors, Authorised Repairers and Distrigo Parts Hubs. Experience with Domain of Service systems. Understanding of critical Consumer legislation (Consumer Rights Act, Consumer Duty, etc.). Ability to communicate and express yourself correctly in spoken and written language. Ability to manage conflicts. Be receptive and proactive. Have outstanding communication and analytical skills. Excellent ability to manage a team, motivating and inspiring them. Ability to influence and convince others of your opinion. Ability to remain objective in a high pressure environment. Good project management and problem solving skills. Salary & Benefits £32,000 dependant on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract Permanent / Full Time Working Hours Monday to Friday / 40 hours per week Place of Work Stellantis, Pinley House, 2 Sunbeam Way, Coventry CV3 1ND Pre-employment Checks Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment The successful candidate will be employed by Calex UK (). Visa Sponsorship Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Hays Construction and Property
Ambrosden, Oxfordshire
Role An experienced Site Agent is required on a contractor basis to support a major package of HS2 earthworks and drainage works in the Calvert (Bicester) area. This is a key site-based role with a strong emphasis on RAMS, site documentation, plant management and day-to-day control of works on a nationally significant infrastructure project.Working within an established site team, you will play a crucial role in ensuring works are delivered safely, compliantly and efficiently, in line with HS2 standards and programme requirements. Key Responsibilities Preparing, reviewing and managing RAMS, Task Briefings and Permit-to-Work documentation Ensuring all works are delivered in line with HS2 safety, quality and environmental standards Day-to-day site leadership of earthworks and drainage activities Plant management, including tracking what plant is on site, availability, usage and coordination with suppliers. Monitoring productivity and ensuring plant and labour resources are fully utilised Supporting planning and sequencing of bulk earthworks, cut & fill, drainage installation and associated temporary works Liaising closely with Engineers, Supervisors, Subcontractors and Site Management Managing site paperwork including daily diaries, permits, inspection records and reports Ensuring quality checks, inspections and ITPs are completed and recorded Identifying and resolving site issues before they impact programme or safety Supporting progress reporting and short-term planning Promoting a strong safety-first culture at all times on site What You'll Need to Succeed Proven experience as a Site Agent on major civil engineering or infrastructure projects Strong background in earthworks and drainage Demonstrable experience producing and managing RAMS and site safety documentation Good knowledge of plant management and logistics on large-scale sites Ability to manage multiple work fronts and subcontractors Strong understanding of site quality and H&S requirements CSCS (Gold or Black), SMSTS (or equivalent) Excellent communication and organisational skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 17, 2026
Seasonal
Role An experienced Site Agent is required on a contractor basis to support a major package of HS2 earthworks and drainage works in the Calvert (Bicester) area. This is a key site-based role with a strong emphasis on RAMS, site documentation, plant management and day-to-day control of works on a nationally significant infrastructure project.Working within an established site team, you will play a crucial role in ensuring works are delivered safely, compliantly and efficiently, in line with HS2 standards and programme requirements. Key Responsibilities Preparing, reviewing and managing RAMS, Task Briefings and Permit-to-Work documentation Ensuring all works are delivered in line with HS2 safety, quality and environmental standards Day-to-day site leadership of earthworks and drainage activities Plant management, including tracking what plant is on site, availability, usage and coordination with suppliers. Monitoring productivity and ensuring plant and labour resources are fully utilised Supporting planning and sequencing of bulk earthworks, cut & fill, drainage installation and associated temporary works Liaising closely with Engineers, Supervisors, Subcontractors and Site Management Managing site paperwork including daily diaries, permits, inspection records and reports Ensuring quality checks, inspections and ITPs are completed and recorded Identifying and resolving site issues before they impact programme or safety Supporting progress reporting and short-term planning Promoting a strong safety-first culture at all times on site What You'll Need to Succeed Proven experience as a Site Agent on major civil engineering or infrastructure projects Strong background in earthworks and drainage Demonstrable experience producing and managing RAMS and site safety documentation Good knowledge of plant management and logistics on large-scale sites Ability to manage multiple work fronts and subcontractors Strong understanding of site quality and H&S requirements CSCS (Gold or Black), SMSTS (or equivalent) Excellent communication and organisational skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Conveyancing / Land Development Paralegal or Legal Executive Role Overview We are seeking an experienced Paralegal or Legal Executive to join a dynamic conveyancing and land development team. The successful candidate will assist fee earners with a diverse caseload of conveyancing and infrastructure-related matters, delivering exceptional client service within a fast-paced environment. Key Duties Supporting fee earners with conveyancing and infrastructure-related caseloads, providing assistance across the team as required. Preparing and issuing detailed quotations. Conducting property searches promptly and accurately. Liaising effectively with estate agents and other third parties. Drafting and producing standard contract documentation with precision. Assisting with enquiries and managing related correspondence. Overseeing exchange, completion, and post-completion formalities, including Stamp Duty Land Tax submissions, Companies House filings, and Land Registry registrations. Completing file closure procedures and ensuring all documentation is accurately recorded. Key Responsibilities Delivering a consistently high-quality service to existing clients. Collaborating with partners and fee earners to support business development and identify new opportunities. Contributing to the growth of the Land Development and New Homes practise, encouraging cross-referrals across teams. Achieving fee income in line with agreed targets and objectives. Maintaining accurate daily records of time spent on client and internal work. Supporting financial controls, including billing procedures and collection of monies on account. Ensuring all work adheres to quality and risk management standards. Keeping abreast of relevant legal developments to maintain professional knowledge and skills. Experience Essential Proven experience as a Paralegal or Legal Executive, or equivalent practical experience. Strong understanding of conveyancing procedures, including part exchanges. Proficient IT skills, particularly in Microsoft Word and Excel. Excellent written and verbal communication skills. Strong organisational and planning abilities. Ability to work independently and collaboratively within a team. Effective prioritisation skills to manage multiple deadlines. High level of professionalism, integrity, and attention to detail. Desirable Experience with case management systems. Familiarity with the Solicitors Accounts Rules and Money Laundering Regulations. Previous experience using Visualfiles. Knowledge of land law, section agreements, and infrastructure transactions. Personal Attributes A professional and dependable approach. A positive, adaptable attitude. A strong work ethic with a commitment to delivering excellent client service. Ability to thrive in a structured, process-driven environment. A good sense of humour and a collaborative mindset. To apply for this role, please forward your CV to (url removed) or call Sam Oliver on (phone number removed). Clayton Legal recruits for law firms and in-house departments across the UK. Based in the North West, our experience and service standards provide a refreshingly distinctive recruitment experience for candidates and employers alike. You will work with seasoned professionals dedicated to your success. Visit our website at (url removed) to explore our latest blogs, legal news, and current vacancies.
Apr 17, 2026
Full time
Job Title: Conveyancing / Land Development Paralegal or Legal Executive Role Overview We are seeking an experienced Paralegal or Legal Executive to join a dynamic conveyancing and land development team. The successful candidate will assist fee earners with a diverse caseload of conveyancing and infrastructure-related matters, delivering exceptional client service within a fast-paced environment. Key Duties Supporting fee earners with conveyancing and infrastructure-related caseloads, providing assistance across the team as required. Preparing and issuing detailed quotations. Conducting property searches promptly and accurately. Liaising effectively with estate agents and other third parties. Drafting and producing standard contract documentation with precision. Assisting with enquiries and managing related correspondence. Overseeing exchange, completion, and post-completion formalities, including Stamp Duty Land Tax submissions, Companies House filings, and Land Registry registrations. Completing file closure procedures and ensuring all documentation is accurately recorded. Key Responsibilities Delivering a consistently high-quality service to existing clients. Collaborating with partners and fee earners to support business development and identify new opportunities. Contributing to the growth of the Land Development and New Homes practise, encouraging cross-referrals across teams. Achieving fee income in line with agreed targets and objectives. Maintaining accurate daily records of time spent on client and internal work. Supporting financial controls, including billing procedures and collection of monies on account. Ensuring all work adheres to quality and risk management standards. Keeping abreast of relevant legal developments to maintain professional knowledge and skills. Experience Essential Proven experience as a Paralegal or Legal Executive, or equivalent practical experience. Strong understanding of conveyancing procedures, including part exchanges. Proficient IT skills, particularly in Microsoft Word and Excel. Excellent written and verbal communication skills. Strong organisational and planning abilities. Ability to work independently and collaboratively within a team. Effective prioritisation skills to manage multiple deadlines. High level of professionalism, integrity, and attention to detail. Desirable Experience with case management systems. Familiarity with the Solicitors Accounts Rules and Money Laundering Regulations. Previous experience using Visualfiles. Knowledge of land law, section agreements, and infrastructure transactions. Personal Attributes A professional and dependable approach. A positive, adaptable attitude. A strong work ethic with a commitment to delivering excellent client service. Ability to thrive in a structured, process-driven environment. A good sense of humour and a collaborative mindset. To apply for this role, please forward your CV to (url removed) or call Sam Oliver on (phone number removed). Clayton Legal recruits for law firms and in-house departments across the UK. Based in the North West, our experience and service standards provide a refreshingly distinctive recruitment experience for candidates and employers alike. You will work with seasoned professionals dedicated to your success. Visit our website at (url removed) to explore our latest blogs, legal news, and current vacancies.
Area Land Director - Midlands Location: Regional Remit Salary: Competitive About the role: Muller Property Group is a privately owned, successful property company with an established reputation for identifying and unlocking land opportunities for both residential, healthcare and commercial development. Known for its entrepreneurial drive and ability to deliver complex land promotions, Muller has created significant value across a broad portfolio of current and strategic land schemes. As part of our continued expansion, we are looking to appoint an experienced Area Land Director to lead and grow our land operations across the Midlands and Central Region of England . The ideal candidate will be both strategic and hands-on, capable of leading land acquisitions, and taking ownership of a substantial deal pipeline. What you'll be doing: Leading the land acquisition strategy for the Region, identifying new strategic and current opportunities. Personally sourcing, negotiating, and completing high-value land deals, maintaining a strong pipeline of opportunities. Building and maintaining trusted relationships with landowners, agents, promoters, and external stakeholders. Overseeing the entire lifecycle of land search, identification, negotiation of terms, through to acquisition. Conducting detailed appraisals of sites, including market, planning, legal, and technical due diligence. Working closely with the planning, technical, and legal teams to support development strategies and submissions. Ensuring the business maintains a forward-thinking approach to policy change, land value shifts, and housing demand trends. Representing the business in public forums, meetings, and committee sessions where required. What are we looking for? We're looking for someone who is: Highly experienced in land acquisition and promotion, with a proven track record of securing land deals on a broad range of sites. A strong negotiator , respected by landowners and professional advisors alike. Well-networked , with deep market knowledge and connections in the Central regions. Commercially and technically astute , with a full understanding of the planning system, legal frameworks, and viability considerations. Self-motivated , with an entrepreneurial mindset and ability to spot value and opportunity in challenging environments. Preferred Qualifications: Degree in Town Planning, Estate Management, Land Economics, or a related discipline. Background in land promotion, agency, development, or consultancy. Familiarity with complex land deals, including option, promotion, and hybrid agreements. Why Join Us? Join a profitable, privately owned business with significant financial resources and a proven track record. Take on a senior leadership role with direct influence over the regional land acquisition strategy. Opportunity for progression based on performance and delivery. Enjoy a high level of autonomy in a streamlined decision-making environment. Competitive and flexible remuneration package tailored to your skills and aspirations. What We Offer: Competitive salary based on experience Attractive bonus 38.5-hour week - Full-time permanent role Early finish on Fridays 25 days holiday + bank holidays Pension contributions and incentive package Car allowance Free on-site parking at our office Long service awards including additional holidays To Apply If you feel you are a suitable candidate and would like to work for this Muller Property Group, please do not hesitate to apply.
Apr 17, 2026
Full time
Area Land Director - Midlands Location: Regional Remit Salary: Competitive About the role: Muller Property Group is a privately owned, successful property company with an established reputation for identifying and unlocking land opportunities for both residential, healthcare and commercial development. Known for its entrepreneurial drive and ability to deliver complex land promotions, Muller has created significant value across a broad portfolio of current and strategic land schemes. As part of our continued expansion, we are looking to appoint an experienced Area Land Director to lead and grow our land operations across the Midlands and Central Region of England . The ideal candidate will be both strategic and hands-on, capable of leading land acquisitions, and taking ownership of a substantial deal pipeline. What you'll be doing: Leading the land acquisition strategy for the Region, identifying new strategic and current opportunities. Personally sourcing, negotiating, and completing high-value land deals, maintaining a strong pipeline of opportunities. Building and maintaining trusted relationships with landowners, agents, promoters, and external stakeholders. Overseeing the entire lifecycle of land search, identification, negotiation of terms, through to acquisition. Conducting detailed appraisals of sites, including market, planning, legal, and technical due diligence. Working closely with the planning, technical, and legal teams to support development strategies and submissions. Ensuring the business maintains a forward-thinking approach to policy change, land value shifts, and housing demand trends. Representing the business in public forums, meetings, and committee sessions where required. What are we looking for? We're looking for someone who is: Highly experienced in land acquisition and promotion, with a proven track record of securing land deals on a broad range of sites. A strong negotiator , respected by landowners and professional advisors alike. Well-networked , with deep market knowledge and connections in the Central regions. Commercially and technically astute , with a full understanding of the planning system, legal frameworks, and viability considerations. Self-motivated , with an entrepreneurial mindset and ability to spot value and opportunity in challenging environments. Preferred Qualifications: Degree in Town Planning, Estate Management, Land Economics, or a related discipline. Background in land promotion, agency, development, or consultancy. Familiarity with complex land deals, including option, promotion, and hybrid agreements. Why Join Us? Join a profitable, privately owned business with significant financial resources and a proven track record. Take on a senior leadership role with direct influence over the regional land acquisition strategy. Opportunity for progression based on performance and delivery. Enjoy a high level of autonomy in a streamlined decision-making environment. Competitive and flexible remuneration package tailored to your skills and aspirations. What We Offer: Competitive salary based on experience Attractive bonus 38.5-hour week - Full-time permanent role Early finish on Fridays 25 days holiday + bank holidays Pension contributions and incentive package Car allowance Free on-site parking at our office Long service awards including additional holidays To Apply If you feel you are a suitable candidate and would like to work for this Muller Property Group, please do not hesitate to apply.
The Commercial Property Experts
Dewsbury, Yorkshire
Expert in commercial property but ready to do it on your terms? You're an experienced Commercial Property Agent, Surveyor or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: You will earn 70% of the fee on every completed sale. Typical fees range from £6,000 to £10,000+ per property. Complete two commercial sales per month and earn a gross income of £100,000+ in your first year. Why Join Us? The Commercial Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling commercial property. We provide: • Success Blueprint: Follow our step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Training and Support: Structured onboarding and induction programme, dedicated 1-to-1 coaching plus access to team sessions and in-person events with industry-recognised guest speakers throughout the year. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of commercial property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to commercial property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, HIPLA, LoopNet, option to subscribe to Costar and more. Suitable candidate: • Experienced in selling or letting commercial property About The Commercial Property Experts We help commercial agents start and grow their own business and personal brand. Part of The Experts Group with over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Commercial Property Expert' in your local area. Don't miss this opportunity, apply today to learn more.
Apr 17, 2026
Full time
Expert in commercial property but ready to do it on your terms? You're an experienced Commercial Property Agent, Surveyor or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: You will earn 70% of the fee on every completed sale. Typical fees range from £6,000 to £10,000+ per property. Complete two commercial sales per month and earn a gross income of £100,000+ in your first year. Why Join Us? The Commercial Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling commercial property. We provide: • Success Blueprint: Follow our step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Training and Support: Structured onboarding and induction programme, dedicated 1-to-1 coaching plus access to team sessions and in-person events with industry-recognised guest speakers throughout the year. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of commercial property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to commercial property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, HIPLA, LoopNet, option to subscribe to Costar and more. Suitable candidate: • Experienced in selling or letting commercial property About The Commercial Property Experts We help commercial agents start and grow their own business and personal brand. Part of The Experts Group with over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Commercial Property Expert' in your local area. Don't miss this opportunity, apply today to learn more.
Homeless Intervention Caseworker The role of Homeless Intervention Officer is a statutory role specifically focused on intervening early, preventing homelessness and managing our crisis response aims of alleviating homelessness where this has occurred. Working directly with those affected by homelessness by: -Homeless Intervention Caseworker Triaging new approaches and providing quality advice to delay or stop homelessness in its tracks to all groups of customers including vulnerable customers who are in priority need, undertakes assessments to understand the council's duty -Homeless Intervention Caseworker Undertakes all necessary enquiries and prevention activity via Personal housing Plans -Homeless Intervention Caseworker Makes and checks statutory homeless decisions which are subject to legal challenge -Homeless Intervention Caseworker Work closely with internal and external partners and agencies to resolve homelessness -Homeless Intervention Caseworker Assesses who requires Transitional Accommodation - They ensure that the council meets the requirements of Part 7, Housing Act 1996 and Homeless Reduction Act. -Homeless Intervention Caseworker Considering Safeguarding issues and referrals, especially concerning children, older people and those claiming homelessness due to domestic abuse. Conducting full assessment of all eligible applicants who present as homeless or threatened with homelessness and issue notification letters in accordance with the legislation. Work collaboratively with applicants to draw up an agreed personalised housing plans and continually review the plan by updating the advice and support provided to the applicants. Assist in delivering a comprehensive and proactive homelessness prevention and advice service. Liaising with friends and family, landlords, letting agents, General Practitioners, Health Care workers, internal and external partners in the process of preventing or relieving homelessness and determining duties owed to applicants. Taking all reasonable steps to relieve homelessness irrespective of priority need. Conducting assessment interviews at Council offices and making home visits to homeless applicants. Apply and implement homelessness laws and the code of guidance, including the Housing Act1996, the Homelessness Act 2002, the Homeless Reduction Act 2017 and other relevant guidance and legislation whilst carrying out assessments of applicants' housing and support needs. Explain the full range of housing solutions available to customers to help prevent or relieve homelessness as well as mediate to help resolve potentially homeless cases irrespective of tenure (excluding fear of violence). Ensure full and accurate recordings of client's details, all advice and support provided and maintain accurate written and computer records, reports and other monitoring information as required, in connection with the various duties and case management and in line with relevant policies and procedures. To manage client's expectations advising as to potential housing solutions including private rented and hostel accommodation and as to the lower supply of social housing compared to demand. To undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness and where possible prevent the use of interim accommodation by preventing homelessness. You may need to make referrals to the Mental Health or other relevant professional panels and to attend or participate in case conferences as requested. To keep up to date with relevant case law particularly in respect of the tests of vulnerability and priority need and with reference to responsibilities under the Equality Act and Care Acts. To identify and refer cases to the homeless outreach workers / services, e.g. those with a history of rough sleeping or complex needs where resettlement is needed to enable rehousing by social or other housing providers. You will be working closely with the temporary accommodation team to support the client with rehoming to permanent accommodation. You will provide information to clients on the operation of the Council's Housing Register, advice on a household's position on the register, extending areas of choice and prospects of assistance with housing and update systems as necessary. You will be required to complete assessments on suitable accommodation for applicants for temporary or long-term accommodation to end the homeless duty. This role is likely to be two days in the office per week, candidates must be able to attend CBC office locations when requested. There will be a requirement to attend team meetings as and when required.
Apr 17, 2026
Contractor
Homeless Intervention Caseworker The role of Homeless Intervention Officer is a statutory role specifically focused on intervening early, preventing homelessness and managing our crisis response aims of alleviating homelessness where this has occurred. Working directly with those affected by homelessness by: -Homeless Intervention Caseworker Triaging new approaches and providing quality advice to delay or stop homelessness in its tracks to all groups of customers including vulnerable customers who are in priority need, undertakes assessments to understand the council's duty -Homeless Intervention Caseworker Undertakes all necessary enquiries and prevention activity via Personal housing Plans -Homeless Intervention Caseworker Makes and checks statutory homeless decisions which are subject to legal challenge -Homeless Intervention Caseworker Work closely with internal and external partners and agencies to resolve homelessness -Homeless Intervention Caseworker Assesses who requires Transitional Accommodation - They ensure that the council meets the requirements of Part 7, Housing Act 1996 and Homeless Reduction Act. -Homeless Intervention Caseworker Considering Safeguarding issues and referrals, especially concerning children, older people and those claiming homelessness due to domestic abuse. Conducting full assessment of all eligible applicants who present as homeless or threatened with homelessness and issue notification letters in accordance with the legislation. Work collaboratively with applicants to draw up an agreed personalised housing plans and continually review the plan by updating the advice and support provided to the applicants. Assist in delivering a comprehensive and proactive homelessness prevention and advice service. Liaising with friends and family, landlords, letting agents, General Practitioners, Health Care workers, internal and external partners in the process of preventing or relieving homelessness and determining duties owed to applicants. Taking all reasonable steps to relieve homelessness irrespective of priority need. Conducting assessment interviews at Council offices and making home visits to homeless applicants. Apply and implement homelessness laws and the code of guidance, including the Housing Act1996, the Homelessness Act 2002, the Homeless Reduction Act 2017 and other relevant guidance and legislation whilst carrying out assessments of applicants' housing and support needs. Explain the full range of housing solutions available to customers to help prevent or relieve homelessness as well as mediate to help resolve potentially homeless cases irrespective of tenure (excluding fear of violence). Ensure full and accurate recordings of client's details, all advice and support provided and maintain accurate written and computer records, reports and other monitoring information as required, in connection with the various duties and case management and in line with relevant policies and procedures. To manage client's expectations advising as to potential housing solutions including private rented and hostel accommodation and as to the lower supply of social housing compared to demand. To undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness and where possible prevent the use of interim accommodation by preventing homelessness. You may need to make referrals to the Mental Health or other relevant professional panels and to attend or participate in case conferences as requested. To keep up to date with relevant case law particularly in respect of the tests of vulnerability and priority need and with reference to responsibilities under the Equality Act and Care Acts. To identify and refer cases to the homeless outreach workers / services, e.g. those with a history of rough sleeping or complex needs where resettlement is needed to enable rehousing by social or other housing providers. You will be working closely with the temporary accommodation team to support the client with rehoming to permanent accommodation. You will provide information to clients on the operation of the Council's Housing Register, advice on a household's position on the register, extending areas of choice and prospects of assistance with housing and update systems as necessary. You will be required to complete assessments on suitable accommodation for applicants for temporary or long-term accommodation to end the homeless duty. This role is likely to be two days in the office per week, candidates must be able to attend CBC office locations when requested. There will be a requirement to attend team meetings as and when required.
