Job Description
Property Loss Adjuster
Location: London, South East or South West England
Responsibilities:
Investigate and manage a wide range of commercial property claims, up to £250,000 in value
Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions
Instruct and control claim related experts as appropriate
Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required
Calculate and agree settlement of claims, and prepare final reports
Develop and nurture working relationships with existing clients and exceed their expectations
Ensures all activities and decisions improve the service provided for clients
Builds trust and respect by keeping to the commitments made
Communicates effectively with all relevant parties in all situations
Shares information, knowledge and experience freely with others
Seeks feedback and invests time in their own self-development both technically and personally
Skills and Experience
Previous experience in handling commercial property claims, either as a desk-based Adjuster or within the field
A first-class customer focus with a track record of delivering outstanding levels of service
The ability to work on your own initiative and take ownership of your own caseload of claims, seeking guidance as necessary
Excellent organisational & communications skills
A positive attitude and a proactive approach to solving problems
The ability to co-ordinate a variety of actions concurrently
A proven track record in working to given targets
Conscientious, hard working as well as flexible and adaptable during times of surge
Full UK driving license
