Join a leading provider of premium hospitality and event experiences, delivering high-end packages across major sporting and entertainment events in the UK and internationally. With a focus on quality, exclusivity, and exceptional client service, the business creates memorable experiences for a wide range of clients. The organisation is seeking a proactive and driven Sales Training & Development Manager to enhance performance across Sales, Operations, and Marketing teams, ensuring employees have the skills, confidence, and support to succeed in a fast-paced, high-performance environment. The role is primarily London-based, with regular travel required to other UK offices to deliver in-person training. The Role As the Sales Training & Development Manager, you will be responsible for designing, delivering, and implementing training programmes across the business, with a strong focus on sales excellence, onboarding, and continuous professional development. You will deliver impactful sales training, support management capability, and coach teams on best practices. The role will also ensure that employees across all functions-including Sales, Operations, Finance, and Marketing-receive consistent, engaging, and effective training. You will work closely with senior leadership and department heads to help build and maintain a high-performance culture, while also supporting managers in developing their teams. Key Responsibilities Onboarding & Induction Deliver onboarding programmes for new hires across commercial teams Provide training on products, systems, and internal processes Continuously update induction materials in collaboration with department leads Sales Training & Enablement Deliver training on core sales skills including cold calling, consultative selling, objection handling, negotiation, and pipeline management Run refresher sessions and provide ongoing coaching Conduct call monitoring, floor support, and structured feedback sessions Support the roll out of sales scripts, pitches, and campaigns Management & Leadership Development Design and deliver development programmes for managers Train leaders on coaching techniques, communication, and leadership styles Support managers in conducting effective 1:1s and performance reviews Develop emerging leaders and strengthen people management skills Skills & Experience Minimum of 3 year's experience delivering training within a fast-paced sales environment Strong understanding of sales processes and telesales techniques Proven experience in coaching and developing individuals and teams Experience supporting management and leadership development Excellent communication, facilitation, and presentation skills Ability to create engaging and effective training content Confident using CRM systems and digital tools (e.g. Salesforce) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 19, 2026
Full time
Join a leading provider of premium hospitality and event experiences, delivering high-end packages across major sporting and entertainment events in the UK and internationally. With a focus on quality, exclusivity, and exceptional client service, the business creates memorable experiences for a wide range of clients. The organisation is seeking a proactive and driven Sales Training & Development Manager to enhance performance across Sales, Operations, and Marketing teams, ensuring employees have the skills, confidence, and support to succeed in a fast-paced, high-performance environment. The role is primarily London-based, with regular travel required to other UK offices to deliver in-person training. The Role As the Sales Training & Development Manager, you will be responsible for designing, delivering, and implementing training programmes across the business, with a strong focus on sales excellence, onboarding, and continuous professional development. You will deliver impactful sales training, support management capability, and coach teams on best practices. The role will also ensure that employees across all functions-including Sales, Operations, Finance, and Marketing-receive consistent, engaging, and effective training. You will work closely with senior leadership and department heads to help build and maintain a high-performance culture, while also supporting managers in developing their teams. Key Responsibilities Onboarding & Induction Deliver onboarding programmes for new hires across commercial teams Provide training on products, systems, and internal processes Continuously update induction materials in collaboration with department leads Sales Training & Enablement Deliver training on core sales skills including cold calling, consultative selling, objection handling, negotiation, and pipeline management Run refresher sessions and provide ongoing coaching Conduct call monitoring, floor support, and structured feedback sessions Support the roll out of sales scripts, pitches, and campaigns Management & Leadership Development Design and deliver development programmes for managers Train leaders on coaching techniques, communication, and leadership styles Support managers in conducting effective 1:1s and performance reviews Develop emerging leaders and strengthen people management skills Skills & Experience Minimum of 3 year's experience delivering training within a fast-paced sales environment Strong understanding of sales processes and telesales techniques Proven experience in coaching and developing individuals and teams Experience supporting management and leadership development Excellent communication, facilitation, and presentation skills Ability to create engaging and effective training content Confident using CRM systems and digital tools (e.g. Salesforce) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Salary: £55k to £65k depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 2-3 days in our Warwick office About the Role Moasure is a technology company with a unique and innovative product. With a focus on innovation and excellence, we are changing the way many industries measure in their day to day business. We're looking for a strategic and customer focused leader to join our management team as Customer Experience Manager. This role will take ownership of the full customer journey - from onboarding and support to training and long term success - helping us improve how customers learn, adopt, and get real value from our product. You'll lead our Customer Service Manager and Product Training Manager, supporting both pre and post sale experiences. Your goal is to build scalable processes, develop our customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands on leadership role with influence across product, engineering, marketing, and commercial-and a great fit for someone who enjoys working cross functionally to solve customer problems and scale customer impact. Key Responsibilities Lead and support the Product Training Manager and a Customer Service Manager who is responsible for; 2 Team Leaders, 5 Customer Support Specialists, who work a number of shifts to cover our global Customer base, and 2 Pre Sales Consultants Foster a strong team culture with clear goals, collaboration, and accountability. Champion professional development and operational excellence Ensure world class customer support by enabling the team with tools and training to improve response workflows and to maximise service effectiveness Customer Journey & Enablement Optimise the customer journey, reducing friction across product onboarding, training, and post sale support Oversee the creation and development of educational resources (video tutorials, user manuals, online and in person training) that empower users to get the most from our product Prioritise content development for all user levels (beginner to advanced), ensuring alignment with customer needs and use cases Use customer feedback (e.g. NPS survey feedback, support tickets, product reviews and call recordings) to identify pain points and opportunities to improve training content, onboarding sequences and customer satisfaction Represent the customer across internal teams (Product, Marketing & Video Production) by sharing their feedback to help shape product development decisions and marketing strategy Continuous Improvement & Strategic Impact Identify and address recurring customer issues through long term and scalable solutions Collaborate cross functionally to drive process improvements that enhance customer outcomes Use continuous improvement tools such as Six Sigma and Lean Metrics & Reporting Create and deliver a strategy to improve NPS and Data MI and reporting, leveraging data to inform priorities, measure success and to demonstrate impact Monitor CSAT survey responses and resolution time metrics 3. Use data to inform priorities and track the success of CX initiatives What we are looking for Experience leading customer experience, customer success, or operations teams in a technology or product led environment Strong team leadership and stakeholder management skills Customer first mindset with a bias for action and improvement Analytical and data informed approach to decision making Experience working cross functionally with product, engineering, and marketing Bonus: exposure to Agile, Lean, or continuous improvement methodologies Why Join Us? The opportunity to work in a dynamic, innovative environment. Hybrid working arrangements. A benefits package including: Pension; Comprehensive healthcare through AXA; 24/7 On line GP support A supportive team culture with regular team events and professional development opportunities Discount schemes including software services discounts Free car parking on site Our monthly Moasure munch event - a free lunch with the whole team from across the business. If you believe you meet our criteria and are excited about joining our dynamic team, we want to hear from you! Please submit your application with a CV to . Please note: We cannot offer visa sponsorship. We do not accept speculative CVs from recruitment agencies.
Apr 19, 2026
Full time
Salary: £55k to £65k depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 2-3 days in our Warwick office About the Role Moasure is a technology company with a unique and innovative product. With a focus on innovation and excellence, we are changing the way many industries measure in their day to day business. We're looking for a strategic and customer focused leader to join our management team as Customer Experience Manager. This role will take ownership of the full customer journey - from onboarding and support to training and long term success - helping us improve how customers learn, adopt, and get real value from our product. You'll lead our Customer Service Manager and Product Training Manager, supporting both pre and post sale experiences. Your goal is to build scalable processes, develop our customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands on leadership role with influence across product, engineering, marketing, and commercial-and a great fit for someone who enjoys working cross functionally to solve customer problems and scale customer impact. Key Responsibilities Lead and support the Product Training Manager and a Customer Service Manager who is responsible for; 2 Team Leaders, 5 Customer Support Specialists, who work a number of shifts to cover our global Customer base, and 2 Pre Sales Consultants Foster a strong team culture with clear goals, collaboration, and accountability. Champion professional development and operational excellence Ensure world class customer support by enabling the team with tools and training to improve response workflows and to maximise service effectiveness Customer Journey & Enablement Optimise the customer journey, reducing friction across product onboarding, training, and post sale support Oversee the creation and development of educational resources (video tutorials, user manuals, online and in person training) that empower users to get the most from our product Prioritise content development for all user levels (beginner to advanced), ensuring alignment with customer needs and use cases Use customer feedback (e.g. NPS survey feedback, support tickets, product reviews and call recordings) to identify pain points and opportunities to improve training content, onboarding sequences and customer satisfaction Represent the customer across internal teams (Product, Marketing & Video Production) by sharing their feedback to help shape product development decisions and marketing strategy Continuous Improvement & Strategic Impact Identify and address recurring customer issues through long term and scalable solutions Collaborate cross functionally to drive process improvements that enhance customer outcomes Use continuous improvement tools such as Six Sigma and Lean Metrics & Reporting Create and deliver a strategy to improve NPS and Data MI and reporting, leveraging data to inform priorities, measure success and to demonstrate impact Monitor CSAT survey responses and resolution time metrics 3. Use data to inform priorities and track the success of CX initiatives What we are looking for Experience leading customer experience, customer success, or operations teams in a technology or product led environment Strong team leadership and stakeholder management skills Customer first mindset with a bias for action and improvement Analytical and data informed approach to decision making Experience working cross functionally with product, engineering, and marketing Bonus: exposure to Agile, Lean, or continuous improvement methodologies Why Join Us? The opportunity to work in a dynamic, innovative environment. Hybrid working arrangements. A benefits package including: Pension; Comprehensive healthcare through AXA; 24/7 On line GP support A supportive team culture with regular team events and professional development opportunities Discount schemes including software services discounts Free car parking on site Our monthly Moasure munch event - a free lunch with the whole team from across the business. If you believe you meet our criteria and are excited about joining our dynamic team, we want to hear from you! Please submit your application with a CV to . Please note: We cannot offer visa sponsorship. We do not accept speculative CVs from recruitment agencies.
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Apr 18, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Senior Vice President, Mail Solution - Europe Quadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our commitment to delivering the very best solutions. This trust is earned by great people, doing a great job. The Power of You. Your role in our future At Quadient, we count on our Executive Team to solve complex business problems with creativity and passion, always looking to learn something new. We are seeking an SVP Mail for Europe to join us in this mission, with a focus on sales execution, operational efficiency, organizational development and partner management. Together with other members of the executive team, you will execute the Quadient strategic plan, focusing on expansion to new customer segments and partnerships across all Quadient Mail solutions, while ultimately strengthening go-to-market operations. You will also be instrumental in creating future strategic plans with the goal of boosting revenue streams and maximising profitability. The ideal candidate is passionate about Quadient's mission, an inspiring & motivational leader, a self-starter able to execute and implement change, a player-coach, strategic, highly analytical and metrics driven. Serving as a key member of the Quadient Executive Team, the SVP Mail will be a key contributor to Quadient's inclusive culture and will hold a critical role in Leadership and Management. What you will do The purpose of the SVP Mail role is to lead our European Mail Solutions Business, managing all aspects of our Go-to- Market, ensuring we execute the global GTM strategy. Ensuring we deliver upon our Revenue, Margin, OPEX and EBIT targets for Europe. Develop our Sales Managers and Account Executives to ensure we deliver our product cross sell targets for Quadient Digital solutions and Quadient Lockers. Collaborating with support functions to ensure we deliver an outstanding customer experience. Ownership of and accountability for the Europe region P&L with support from the regional Finance team. Ensuring that as a region you build and maintain the highest levels of employee engagement. Key Accountabilities Partner with other members of the Quadient Mail Executive Team to execute the current corporate strategic plan, and develop future plans. Own the performance, strategy and alignment of Mail Europe revenue-generating teams. Achievement of revenue and EBIT expectations in line with Mail budget and 5YP, ensuring OPEX is closely managed and monitored. Deliver all monthly, quarterly and annual sales targets for the Mail solutions business in Europe Lead a multi-region, multi-discipline Sales and Operations team, including inside sales and account management to achieve business goals across all of Quadient's target customer segments, sharing accountability with the Demand Generation team and other support functions for optimising the customer experience and strategy. Maximize reach, scalability & efficiency by attracting and onboarding new strategic partners. Build and foster engaged teams committed to continuing our success. Sponsorship and management of key transformational projects. Monitor the revenue pipeline and leads, adjusting as necessary to maintain a sustainable business model. Work in coordination and collaboration with the Mail Leadership Team across the world to support the needs of the global business. Daily and Monthly Responsibilities Monitor the marketplace and analyse opportunities, providing competitive analysis, strategies, and tactics that enhance the Quadient Mail operational effectiveness and competitiveness. Forge and maintain close connection with customers to ensure broad market needs are being incorporated into the product development and strategic planning cycle. Align with Finance, Product Management, Sales enablement and Demand Generation Teams on messaging, pricing strategies and business models to achieve revenue and profitability goals. Anticipate, identify and resolve issues across the Sales and Operations functions. Oversee hiring, onboarding, training, performance management, career development, coaching and mentoring of the Sales & Operations Teams and Mail Europe department budget. Drive and oversee process optimization, territory and quota development, revenue forecasting, sales compensation, and overall sales force success. Participate in mergers & acquisition integrations & contract negotiations. Your profile 10+ years of demonstrable, hands on Sales leadership experience as a VP or SVP of Sales within the Mail solutions sector, including sales strategy planning and execution, revenue operations, business planning, sales support management. Global leadership experience to support alignment with international strategies with ability to lead and manage distributed, field based teams across multiple geographies and cultures. Experience leading highly disciplined, multi disciplinary sales teams ensuring sales funnel stages are adhered to. Inspirational Leadership style, fostering an inclusive, collaborative culture with a track record of enabling sales teams to build a self generated pipeline, selling a broad portfolio of solutions Proven track record of new logo acquisition, expansion selling, partner channel development and effective churn/retention management across a multi geography territory. Extensive knowledge of sales methodology, business impact Selling / MEDPIC or similar KPI Driven with a demonstrated history of data driven decision making based on business metrics. Strong technical experience with Salesforce CRM, Tableau and other commercial tools. Demonstrable experience of redesigning Go To Market strategies Track record of close collaboration with Demand Generation team to maximise pipeline generation. Disciplined OPEX Control with experience of cost optimisation measures across multiple geographies. Extensive P&L ownership experience with a track record of tightly controlling margin and ASP. Experience integrating mergers and acquisitions, onboarding and aligning new teams. Collaborative, inspirational leader focused on fostering high levels of employee engagement. Experience negotiating with works councils or unions. Experience managing a multi-disciplinary Inside Sales organization, with tight control of inside sales processes. Commercially astute with a strategic mindset, a high level of business acumen. Ability to drive change through others, craft and execute a business strategy. Executive presence with advanced presentation & influencing skills. Agile, solution oriented, adept at enterprise problem solving with advanced project management skills. Highly accountable & committed to success. Fluency in written and spoken English is essential. German and / or French language skills desirable.
Apr 16, 2026
Full time
Senior Vice President, Mail Solution - Europe Quadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our commitment to delivering the very best solutions. This trust is earned by great people, doing a great job. The Power of You. Your role in our future At Quadient, we count on our Executive Team to solve complex business problems with creativity and passion, always looking to learn something new. We are seeking an SVP Mail for Europe to join us in this mission, with a focus on sales execution, operational efficiency, organizational development and partner management. Together with other members of the executive team, you will execute the Quadient strategic plan, focusing on expansion to new customer segments and partnerships across all Quadient Mail solutions, while ultimately strengthening go-to-market operations. You will also be instrumental in creating future strategic plans with the goal of boosting revenue streams and maximising profitability. The ideal candidate is passionate about Quadient's mission, an inspiring & motivational leader, a self-starter able to execute and implement change, a player-coach, strategic, highly analytical and metrics driven. Serving as a key member of the Quadient Executive Team, the SVP Mail will be a key contributor to Quadient's inclusive culture and will hold a critical role in Leadership and Management. What you will do The purpose of the SVP Mail role is to lead our European Mail Solutions Business, managing all aspects of our Go-to- Market, ensuring we execute the global GTM strategy. Ensuring we deliver upon our Revenue, Margin, OPEX and EBIT targets for Europe. Develop our Sales Managers and Account Executives to ensure we deliver our product cross sell targets for Quadient Digital solutions and Quadient Lockers. Collaborating with support functions to ensure we deliver an outstanding customer experience. Ownership of and accountability for the Europe region P&L with support from the regional Finance team. Ensuring that as a region you build and maintain the highest levels of employee engagement. Key Accountabilities Partner with other members of the Quadient Mail Executive Team to execute the current corporate strategic plan, and develop future plans. Own the performance, strategy and alignment of Mail Europe revenue-generating teams. Achievement of revenue and EBIT expectations in line with Mail budget and 5YP, ensuring OPEX is closely managed and monitored. Deliver all monthly, quarterly and annual sales targets for the Mail solutions business in Europe Lead a multi-region, multi-discipline Sales and Operations team, including inside sales and account management to achieve business goals across all of Quadient's target customer segments, sharing accountability with the Demand Generation team and other support functions for optimising the customer experience and strategy. Maximize reach, scalability & efficiency by attracting and onboarding new strategic partners. Build and foster engaged teams committed to continuing our success. Sponsorship and management of key transformational projects. Monitor the revenue pipeline and leads, adjusting as necessary to maintain a sustainable business model. Work in coordination and collaboration with the Mail Leadership Team across the world to support the needs of the global business. Daily and Monthly Responsibilities Monitor the marketplace and analyse opportunities, providing competitive analysis, strategies, and tactics that enhance the Quadient Mail operational effectiveness and competitiveness. Forge and maintain close connection with customers to ensure broad market needs are being incorporated into the product development and strategic planning cycle. Align with Finance, Product Management, Sales enablement and Demand Generation Teams on messaging, pricing strategies and business models to achieve revenue and profitability goals. Anticipate, identify and resolve issues across the Sales and Operations functions. Oversee hiring, onboarding, training, performance management, career development, coaching and mentoring of the Sales & Operations Teams and Mail Europe department budget. Drive and oversee process optimization, territory and quota development, revenue forecasting, sales compensation, and overall sales force success. Participate in mergers & acquisition integrations & contract negotiations. Your profile 10+ years of demonstrable, hands on Sales leadership experience as a VP or SVP of Sales within the Mail solutions sector, including sales strategy planning and execution, revenue operations, business planning, sales support management. Global leadership experience to support alignment with international strategies with ability to lead and manage distributed, field based teams across multiple geographies and cultures. Experience leading highly disciplined, multi disciplinary sales teams ensuring sales funnel stages are adhered to. Inspirational Leadership style, fostering an inclusive, collaborative culture with a track record of enabling sales teams to build a self generated pipeline, selling a broad portfolio of solutions Proven track record of new logo acquisition, expansion selling, partner channel development and effective churn/retention management across a multi geography territory. Extensive knowledge of sales methodology, business impact Selling / MEDPIC or similar KPI Driven with a demonstrated history of data driven decision making based on business metrics. Strong technical experience with Salesforce CRM, Tableau and other commercial tools. Demonstrable experience of redesigning Go To Market strategies Track record of close collaboration with Demand Generation team to maximise pipeline generation. Disciplined OPEX Control with experience of cost optimisation measures across multiple geographies. Extensive P&L ownership experience with a track record of tightly controlling margin and ASP. Experience integrating mergers and acquisitions, onboarding and aligning new teams. Collaborative, inspirational leader focused on fostering high levels of employee engagement. Experience negotiating with works councils or unions. Experience managing a multi-disciplinary Inside Sales organization, with tight control of inside sales processes. Commercially astute with a strategic mindset, a high level of business acumen. Ability to drive change through others, craft and execute a business strategy. Executive presence with advanced presentation & influencing skills. Agile, solution oriented, adept at enterprise problem solving with advanced project management skills. Highly accountable & committed to success. Fluency in written and spoken English is essential. German and / or French language skills desirable.
Head of Sales - Appvia Location: London (Hybrid - in office 3+ days a week) Contract: Permanent, Full-time Package: £115,000- £135,000 + OTE up to £230,000 + EMI equity + Additional incentives on product sales About Appvia Appvia helps organisations build, secure, and innovate across cloud, data platforms, and AI by blending practical engineering expertise with real-world experience. Drawing on our background in creating open source projects like Terranetes and our self service agentic developer platform, Wayfinder, we bring that industry know how and expertise into your organisation to help unlock the true value of the cloud. As an AWS Advanced Tier Partner and a Specialist Microsoft Partner, we specialise in delivering secure, scalable cloud native platforms and services, including containerisation, FinOps, modernisation, data platforms and engineering, ML models, and AI integration. Whether organisations are seeking cloud funding, support with their strategy, or a fully managed service, we have the capabilities and solutions to help them succeed. Our services span cloud platform engineering, data and AI platform delivery, and managed cloud operations, all underpinned by the products we have built and run ourselves. Wayfinder, our self service, agentic developer platform, is now evolving to include automated cloud operations and infrastructure workflow automation, opening a genuinely differentiated commercial story at the intersection of platform engineering and enterprise AI. About the Role This is the most senior commercial leadership role in the business. You will report directly to the CEO, sit on the leadership team, and own Appvia's new business revenue motion across private sector accounts. You will inherit an active team; this is not a standing start hire. There are people, pipeline, and relationships already in motion. What is needed now is a leader who can come in quickly, understand what we do and who we sell to, and immediately elevate the team's performance, focus, and output. The primary focus of the role is services revenue across cloud, data and AI, and managed cloud, with an exciting opportunity to support the commercial launch of Wayfinder as an agentic developer platform. The right candidate will have a strong services background and understand how to use product to open and expand those relationships. This is a player coach role, with both a personal new business contribution and accountability for the team's collective target. You are as comfortable leading from the front on strategic deals as you are coaching the team and building the structure that drives consistent performance. Sales Strategy and Commercial Leadership Work closely with the CEO to define and execute Appvia's sales strategy: target verticals, ICP, go to market approach, pipeline coverage model, and revenue targets Own new business revenue across private sector, with a personal contribution target alongside team generated pipeline Be a natural problem solver with critical thinking capabilities, being able to offer solutions to problems and take accountability autonomously for anything revenue related Be responsible for designing the team, capabilities, skills inline with the growth of the business, be that through function, solution lines or verticals Build and maintain a healthy, well qualified pipeline with consistent 3x coverage across cloud and platform services, data and AI delivery, managed cloud, and Wayfinder Lead commercial strategy for target verticals: financial services, insurance, media and entertainment, energy and utilities, retail and eCommerce, and software vendors Drive managed cloud services as a recurring revenue priority, building a predictable base alongside project based revenue Shape the commercial approach to Wayfinder and the agentic AI platform GTM: packaging, pricing, ICP, and how product opens and expands services relationships Team Leadership, Coaching and Enablement Lead, coach, and develop the existing sales team: SDRs, Cloud Alliance and Partner BDRs, and Account Executives Rapidly build a strong understanding of Appvia's services, personas, and sales cycles, and use that to upskill the team, bringing structure, methodology, and confidence to how they prospect, qualify, and close Define and embed a consistent sales process: personas, qualification criteria, deal stages, objection handling, and commercial frameworks that the whole team operates from Run structured pipeline reviews, a weekly team cadence, and quarterly business reviews, holding individuals accountable to clear performance metrics Build a high performance culture with clear career pathways, consistent coaching, and a bias towards activity and outcomes Hire and onboard additional headcount as the business scales, and define the team structure for the next phase of growth Work closely with marketing to ensure inbound and outbound motions are tightly aligned and that SDR activity is well directed, well supported, and generating quality pipeline Cloud Provider Relationships and Alliance Revenue Build and own senior relationships with AWS and Microsoft field teams, including partner managers, alliance leads, and specialist sales, and use those relationships to drive co sell pipeline and joint opportunities Understand how cloud providers work commercially: how co sell programmes function, how to navigate AWS Partner Central and the Microsoft Partner Network, how to qualify and progress opportunities through partner channels, and how to unlock MDF and marketplace benefits Guide and manage the Cloud Alliance BDR: providing direction on how to engage cloud provider teams, what a strong co sell opportunity looks like, how to build relationships within the partner ecosystem, and how to convert partner introductions into qualified pipeline Maximise the commercial value of Appvia's AWS Advanced and Microsoft Solutions Partner status through joint GTM campaigns, marketplace listings, and co funded activity Identify and develop new alliance and channel relationships that accelerate pipeline in target sectors About You You will be an experienced enterprise sales leader from a services led technology business. You will have spent the majority of your career selling and leading teams that sell complex, consultative engagements: cloud transformation, platform engineering, data and AI delivery, managed services, or similar. You know this world from the inside, and you can hit the ground running because you already understand how these deals work, who the buyers are, and what it takes to win. You may well have sold a platform or software alongside services, and that experience is valuable to us. You understand that product in our context is a lever for creating better, deeper, and longer services relationships, and you know how to use it that way as well as having the added benefit of driving product traction and product sales. What We Are Looking For A proven track record of leading and growing a sales team that includes SDRs, BDRs, and Account Executives, with clear evidence of revenue growth and team development under your leadership Career background rooted in services, with any product sales background being an added bonus: from a cloud or AWS or Azure partner, managed service provider, data and AI consultancy, DevOps or platform engineering boutique, or a company where professional services was a primary and substantial part of the business Deep, first hand understanding of how services deals are sold: complex sales cycles, multi stakeholder buying processes, technical and commercial decision makers, statement of work structures, and how to position and defend services value Strong familiarity with the cloud and platform engineering market. You can hold a credible conversation about cloud architecture, data platforms, platform engineering, and AI workloads without being an engineer Direct experience working with AWS and or Microsoft as a partner: understanding how co sell programmes work, how to build productive relationships with cloud provider field teams, how partner pipeline is sourced and progressed, and how to use marketplace and MDF commercially Experience leading and coaching a cloud alliance or partner BDR function, or an equivalent outbound function focused on channel and ecosystem sourced pipeline A track record of hitting and exceeding revenue targets both personally and as a team leader, in businesses where deal values typically range from £250k to £5M and above Why join Appvia? We are a self funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? Work life balance Flexible working with core hours of 10 4pm because we know life happens outside of work 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay . click apply for full job details
Apr 15, 2026
Full time
Head of Sales - Appvia Location: London (Hybrid - in office 3+ days a week) Contract: Permanent, Full-time Package: £115,000- £135,000 + OTE up to £230,000 + EMI equity + Additional incentives on product sales About Appvia Appvia helps organisations build, secure, and innovate across cloud, data platforms, and AI by blending practical engineering expertise with real-world experience. Drawing on our background in creating open source projects like Terranetes and our self service agentic developer platform, Wayfinder, we bring that industry know how and expertise into your organisation to help unlock the true value of the cloud. As an AWS Advanced Tier Partner and a Specialist Microsoft Partner, we specialise in delivering secure, scalable cloud native platforms and services, including containerisation, FinOps, modernisation, data platforms and engineering, ML models, and AI integration. Whether organisations are seeking cloud funding, support with their strategy, or a fully managed service, we have the capabilities and solutions to help them succeed. Our services span cloud platform engineering, data and AI platform delivery, and managed cloud operations, all underpinned by the products we have built and run ourselves. Wayfinder, our self service, agentic developer platform, is now evolving to include automated cloud operations and infrastructure workflow automation, opening a genuinely differentiated commercial story at the intersection of platform engineering and enterprise AI. About the Role This is the most senior commercial leadership role in the business. You will report directly to the CEO, sit on the leadership team, and own Appvia's new business revenue motion across private sector accounts. You will inherit an active team; this is not a standing start hire. There are people, pipeline, and relationships already in motion. What is needed now is a leader who can come in quickly, understand what we do and who we sell to, and immediately elevate the team's performance, focus, and output. The primary focus of the role is services revenue across cloud, data and AI, and managed cloud, with an exciting opportunity to support the commercial launch of Wayfinder as an agentic developer platform. The right candidate will have a strong services background and understand how to use product to open and expand those relationships. This is a player coach role, with both a personal new business contribution and accountability for the team's collective target. You are as comfortable leading from the front on strategic deals as you are coaching the team and building the structure that drives consistent performance. Sales Strategy and Commercial Leadership Work closely with the CEO to define and execute Appvia's sales strategy: target verticals, ICP, go to market approach, pipeline coverage model, and revenue targets Own new business revenue across private sector, with a personal contribution target alongside team generated pipeline Be a natural problem solver with critical thinking capabilities, being able to offer solutions to problems and take accountability autonomously for anything revenue related Be responsible for designing the team, capabilities, skills inline with the growth of the business, be that through function, solution lines or verticals Build and maintain a healthy, well qualified pipeline with consistent 3x coverage across cloud and platform services, data and AI delivery, managed cloud, and Wayfinder Lead commercial strategy for target verticals: financial services, insurance, media and entertainment, energy and utilities, retail and eCommerce, and software vendors Drive managed cloud services as a recurring revenue priority, building a predictable base alongside project based revenue Shape the commercial approach to Wayfinder and the agentic AI platform GTM: packaging, pricing, ICP, and how product opens and expands services relationships Team Leadership, Coaching and Enablement Lead, coach, and develop the existing sales team: SDRs, Cloud Alliance and Partner BDRs, and Account Executives Rapidly build a strong understanding of Appvia's services, personas, and sales cycles, and use that to upskill the team, bringing structure, methodology, and confidence to how they prospect, qualify, and close Define and embed a consistent sales process: personas, qualification criteria, deal stages, objection handling, and commercial frameworks that the whole team operates from Run structured pipeline reviews, a weekly team cadence, and quarterly business reviews, holding individuals accountable to clear performance metrics Build a high performance culture with clear career pathways, consistent coaching, and a bias towards activity and outcomes Hire and onboard additional headcount as the business scales, and define the team structure for the next phase of growth Work closely with marketing to ensure inbound and outbound motions are tightly aligned and that SDR activity is well directed, well supported, and generating quality pipeline Cloud Provider Relationships and Alliance Revenue Build and own senior relationships with AWS and Microsoft field teams, including partner managers, alliance leads, and specialist sales, and use those relationships to drive co sell pipeline and joint opportunities Understand how cloud providers work commercially: how co sell programmes function, how to navigate AWS Partner Central and the Microsoft Partner Network, how to qualify and progress opportunities through partner channels, and how to unlock MDF and marketplace benefits Guide and manage the Cloud Alliance BDR: providing direction on how to engage cloud provider teams, what a strong co sell opportunity looks like, how to build relationships within the partner ecosystem, and how to convert partner introductions into qualified pipeline Maximise the commercial value of Appvia's AWS Advanced and Microsoft Solutions Partner status through joint GTM campaigns, marketplace listings, and co funded activity Identify and develop new alliance and channel relationships that accelerate pipeline in target sectors About You You will be an experienced enterprise sales leader from a services led technology business. You will have spent the majority of your career selling and leading teams that sell complex, consultative engagements: cloud transformation, platform engineering, data and AI delivery, managed services, or similar. You know this world from the inside, and you can hit the ground running because you already understand how these deals work, who the buyers are, and what it takes to win. You may well have sold a platform or software alongside services, and that experience is valuable to us. You understand that product in our context is a lever for creating better, deeper, and longer services relationships, and you know how to use it that way as well as having the added benefit of driving product traction and product sales. What We Are Looking For A proven track record of leading and growing a sales team that includes SDRs, BDRs, and Account Executives, with clear evidence of revenue growth and team development under your leadership Career background rooted in services, with any product sales background being an added bonus: from a cloud or AWS or Azure partner, managed service provider, data and AI consultancy, DevOps or platform engineering boutique, or a company where professional services was a primary and substantial part of the business Deep, first hand understanding of how services deals are sold: complex sales cycles, multi stakeholder buying processes, technical and commercial decision makers, statement of work structures, and how to position and defend services value Strong familiarity with the cloud and platform engineering market. You can hold a credible conversation about cloud architecture, data platforms, platform engineering, and AI workloads without being an engineer Direct experience working with AWS and or Microsoft as a partner: understanding how co sell programmes work, how to build productive relationships with cloud provider field teams, how partner pipeline is sourced and progressed, and how to use marketplace and MDF commercially Experience leading and coaching a cloud alliance or partner BDR function, or an equivalent outbound function focused on channel and ecosystem sourced pipeline A track record of hitting and exceeding revenue targets both personally and as a team leader, in businesses where deal values typically range from £250k to £5M and above Why join Appvia? We are a self funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? Work life balance Flexible working with core hours of 10 4pm because we know life happens outside of work 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay . click apply for full job details
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of £45,000 to £55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Apr 13, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of £45,000 to £55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Release Manager - Product & Platform Delivery £75,000 - £90,000 | Hybrid - 1-2 days per week in Middlesbrough office 83zero are proud to be partnered with a leading software and technology business who are shaping the future of their industry. This is an organisation where innovation meets impact, where collaboration drives delivery, and where the right people are empowered to make a real difference. We're now on the lookout for a Release Manager who will sit right at the heart of product delivery - orchestrating how new products and features are planned, released, and enabled across the entire business. This is a high-profile, business-critical role with the chance to shape processes, influence decision-making, and ensure releases aren't just delivered on time, but land successfully with customers, partners, and internal teams. The Role This isn't about ticking boxes or enforcing heavy processes. Instead, it's about bringing clarity, alignment, and energy to the release cycle. From the very start, you'll be Embedded in the release planning process - working closely with product managers and engineering leaders to define capacity, scope, and priorities. You'll ensure teams don't overcommit, that delivery plans are realistic, and that progress is tracked with meaningful data. Once the scope is set, your focus will shift to alignment across the wider business. Marketing, sales, customer support, consulting, migration - everyone needs to be "release ready," and you'll be the person who makes sure that happens. Running the charter process will be central to your work, capturing release definitions, tracking their evolution, and keeping stakeholders informed every step of the way. You'll also play a vital role in governance and enablement. That means balancing just enough process to keep things on track, without creating unnecessary bureaucracy. It means acting as the bridge between technical and commercial teams, ensuring that expectations are set, communication is clear, and plans are practical. In short, you'll be the person who makes sure great ideas actually reach the market - smoothly, predictably, and with impact. What We're Looking For We're not hung up on titles - you might come from a background in product management, programme management, or engineering operations - but what matters most is your ability to see the bigger picture and connect the dots. You'll combine a strong understanding of software/product delivery with excellent business awareness and communication skills. Proven experience managing and orchestrating software or product releases across multiple teams Strong background in capacity planning, roadmap alignment, and release governance Hands-on experience with tools like Jira, Confluence, and Aha! - not just using them, but building reports, dashboards, and insights that drive decisions A data-driven approach: confident in tracking KPIs, spotting risks, and presenting insights in a way stakeholders can act on A natural communicator who can influence, align, and energise both technical and non-technical teams Someone who thrives in orchestration - bringing order to complexity and enabling success across the organisation Why Join? This is a genuinely exciting opportunity to take ownership of a role that has visibility right across the business. You'll work with talented product and engineering teams, but also partner with commercial functions - ensuring every release is not only built right, but launched right. You'll be joining a forward-thinking organisation that values clarity over clutter, progress over process, and outcomes over outputs. Here, you'll have the freedom to shape how releases are run, the chance to scale best practices, and the platform to make a lasting impact.
Sep 25, 2025
Full time
Release Manager - Product & Platform Delivery £75,000 - £90,000 | Hybrid - 1-2 days per week in Middlesbrough office 83zero are proud to be partnered with a leading software and technology business who are shaping the future of their industry. This is an organisation where innovation meets impact, where collaboration drives delivery, and where the right people are empowered to make a real difference. We're now on the lookout for a Release Manager who will sit right at the heart of product delivery - orchestrating how new products and features are planned, released, and enabled across the entire business. This is a high-profile, business-critical role with the chance to shape processes, influence decision-making, and ensure releases aren't just delivered on time, but land successfully with customers, partners, and internal teams. The Role This isn't about ticking boxes or enforcing heavy processes. Instead, it's about bringing clarity, alignment, and energy to the release cycle. From the very start, you'll be Embedded in the release planning process - working closely with product managers and engineering leaders to define capacity, scope, and priorities. You'll ensure teams don't overcommit, that delivery plans are realistic, and that progress is tracked with meaningful data. Once the scope is set, your focus will shift to alignment across the wider business. Marketing, sales, customer support, consulting, migration - everyone needs to be "release ready," and you'll be the person who makes sure that happens. Running the charter process will be central to your work, capturing release definitions, tracking their evolution, and keeping stakeholders informed every step of the way. You'll also play a vital role in governance and enablement. That means balancing just enough process to keep things on track, without creating unnecessary bureaucracy. It means acting as the bridge between technical and commercial teams, ensuring that expectations are set, communication is clear, and plans are practical. In short, you'll be the person who makes sure great ideas actually reach the market - smoothly, predictably, and with impact. What We're Looking For We're not hung up on titles - you might come from a background in product management, programme management, or engineering operations - but what matters most is your ability to see the bigger picture and connect the dots. You'll combine a strong understanding of software/product delivery with excellent business awareness and communication skills. Proven experience managing and orchestrating software or product releases across multiple teams Strong background in capacity planning, roadmap alignment, and release governance Hands-on experience with tools like Jira, Confluence, and Aha! - not just using them, but building reports, dashboards, and insights that drive decisions A data-driven approach: confident in tracking KPIs, spotting risks, and presenting insights in a way stakeholders can act on A natural communicator who can influence, align, and energise both technical and non-technical teams Someone who thrives in orchestration - bringing order to complexity and enabling success across the organisation Why Join? This is a genuinely exciting opportunity to take ownership of a role that has visibility right across the business. You'll work with talented product and engineering teams, but also partner with commercial functions - ensuring every release is not only built right, but launched right. You'll be joining a forward-thinking organisation that values clarity over clutter, progress over process, and outcomes over outputs. Here, you'll have the freedom to shape how releases are run, the chance to scale best practices, and the platform to make a lasting impact.
Job description: Revenue Operations Manager - Trade Mastermind Location: Peterborough Salary Range: £50,000 £65,000 per annum About the Role Trade Mastermind is looking for a Revenue Operation Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business. You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills. Key Responsibilities Operating Model & CRM Architecture Design, manage, and optimise Trade Mastermind s CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance. Implement & Enable Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures. Data, Reporting & Governance Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation. Cross-Functional Enablement Partner with the VP of Experience, Sales/CRO, CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows. Continuous Optimisation Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed. Desired Experience & Profile Proven background in building, managing, and scaling CRM systems (HubSpot and/or Entrepot preferred) within SaaS or education businesses. Strong track record of implementing RevOps frameworks deal stages, automation, reporting, and inter-departmental alignment. Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption. Data-first thinker comfortable building dashboards, monitoring accuracy, and establishing governance. Hands-on, scrappy, and builder-minded willing to get in the weeds but also lift to strategic oversight. Collaborative and communicative able to influence across Sales, CX, Finance, and executive leadership. What We Offer Competitive salary: £50,000 £65,000 basic salary. Continuous professional development with a clear pathway for progression. A fast-paced, entrepreneurial environment with a high-performance culture. Opportunity to work with a nationally recognised brand that delivers tangible business results. Company Equipment Provided Everything you need to succeed Tailored Training & Development Aligned with your personal career goals Vibrant Company Culture Join a motivated, passionate and supportive team Company Events Regular team-building and social occasions Health & Wellbeing Programme Designed to support your physical and mental wellbeing Modern Office Environment High-spec facilities designed to foster productivity Free On-Site Parking Convenience for all staff Sponsored Development Opportunities Courses and qualifications funded for your progression On-Site Gym Access Stay active at work Canteen with Subsidised Food Options Fresh, affordable meals and snacks Company Pension Scheme Secure your long-term financial wellbeing Opportunity be part of a business reshaping the construction sector Trade Mastermind Style Why It s Exciting You ll be joining at a pivotal moment. We ve outgrown verbal-only operations. We re ready to architect our future. You ll own the systems the blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine. We re a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impact this is the place for you.
Sep 23, 2025
Full time
Job description: Revenue Operations Manager - Trade Mastermind Location: Peterborough Salary Range: £50,000 £65,000 per annum About the Role Trade Mastermind is looking for a Revenue Operation Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business. You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills. Key Responsibilities Operating Model & CRM Architecture Design, manage, and optimise Trade Mastermind s CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance. Implement & Enable Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures. Data, Reporting & Governance Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation. Cross-Functional Enablement Partner with the VP of Experience, Sales/CRO, CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows. Continuous Optimisation Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed. Desired Experience & Profile Proven background in building, managing, and scaling CRM systems (HubSpot and/or Entrepot preferred) within SaaS or education businesses. Strong track record of implementing RevOps frameworks deal stages, automation, reporting, and inter-departmental alignment. Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption. Data-first thinker comfortable building dashboards, monitoring accuracy, and establishing governance. Hands-on, scrappy, and builder-minded willing to get in the weeds but also lift to strategic oversight. Collaborative and communicative able to influence across Sales, CX, Finance, and executive leadership. What We Offer Competitive salary: £50,000 £65,000 basic salary. Continuous professional development with a clear pathway for progression. A fast-paced, entrepreneurial environment with a high-performance culture. Opportunity to work with a nationally recognised brand that delivers tangible business results. Company Equipment Provided Everything you need to succeed Tailored Training & Development Aligned with your personal career goals Vibrant Company Culture Join a motivated, passionate and supportive team Company Events Regular team-building and social occasions Health & Wellbeing Programme Designed to support your physical and mental wellbeing Modern Office Environment High-spec facilities designed to foster productivity Free On-Site Parking Convenience for all staff Sponsored Development Opportunities Courses and qualifications funded for your progression On-Site Gym Access Stay active at work Canteen with Subsidised Food Options Fresh, affordable meals and snacks Company Pension Scheme Secure your long-term financial wellbeing Opportunity be part of a business reshaping the construction sector Trade Mastermind Style Why It s Exciting You ll be joining at a pivotal moment. We ve outgrown verbal-only operations. We re ready to architect our future. You ll own the systems the blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine. We re a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impact this is the place for you.
