Senior Flood Risk & Drainage Consultant Fully Remote (UK) £45,000 £55,000+ depending on experience Permanent Reports to: Director / Principal About the company Our client is an independent specialist consultancy working in UK flood risk, water and environment. They're small enough that every consultant has visible impact, and their work spans residential developments to nationally significant infrastructure. Their reputation is built on rigorous technical analysis, careful problem-solving, and unlocking development potential on sites where flood risk is a central planning consideration. Why this company? Why Now? They're growing not for the sake of headcount, but because their project pipeline demands it. Recent work across complex development sites, public sector flood defence schemes and international commissions means they're adding another senior consultant to the team. Above all, they're looking for someone who wants to come in and drive their own career not wait for it. What sets them apart Niche focus, national impact. Water, flood risk and environment are the entire business not a service line bolted onto something larger. Your name on the work. Senior consultants here build direct client relationships, present findings to planning committees, and become a recognised face in the industry. Innovation is embedded. They develop proprietary tools like FloodMetric, adopt current modelling techniques, and actively invest in technology. If you have an idea that improves how they work, you'll be heard. Genuine flexibility. Fully remote with truly flexible hours. Their team spans the UK and they care about deliverables, not presenteeism. Career progression you can see. In a team of this size your contribution is visible from day one. Principal and leadership pathways are open to those who demonstrate the capability and they'll actively support you through chartership, CPD and the company Academy. The Role As a Senior Flood Risk & Drainage Consultant, you'll manage, coordinate and deliver Flood Risk Assessments and Drainage Strategies for a range of clients from private developers working through complex EA flood zones to local authorities seeking robust technical evidence. You'll lead on technically demanding projects, direct junior team members, and think independently about how best to approach the brief. Day-to-Day Responsibilities Lead the production and technical review of Flood Risk Assessments and Surface Water Drainage Strategies, ensuring compliance with NPPF, TAN15 and/or NPF4 as appropriate. Interpret EA, NRW, SEPA, LLFA and third-party datasets to develop evidence-based flood risk conclusions and identify practical solutions for clients. Where appropriate, develop the technical case for revised flood zone designations through detailed modelling, topographic analysis and engagement with regulators. Support feasibility studies at the early stages of development, identifying constraints and the routes through them. Manage multiple concurrent projects to programme, budget and quality expectations. Develop and maintain client and stakeholder relationships as a trusted technical advisor. Mentor and review the work of junior consultants and graduates, supporting their technical development. Support business development through fee proposals, scope development and client presentations. Contribute to the continuous improvement of internal tools, templates and technical processes. About You They're looking for a consultant who combines technical depth with the commercial awareness to understand what the data means for a client's project and who's ready to take ownership of their own development rather than wait to be promoted. Essential A minimum of 6 years' UK consultancy experience in flood risk, with at least 1 year at senior level. Working knowledge of NPPF and associated planning practice guidance; familiarity with TAN15 and/or NPF4 is an advantage. Strong technical report writing clear, concise and well-reasoned. Confident interpretation of third-party datasets (EA Product 4/8, LLFA data, historical records) to derive design flood levels and inform planning decisions. BSc or higher in Geography, Environmental Science, Environmental Management, Civil Engineering or a closely related discipline. GIS proficiency (ArcGIS, QGIS or MapInfo). Experience managing and mentoring junior team members. A track record of direct client liaison and the ability to advise non-technical stakeholders clearly. Experience reviewing and signing off work produced by others. Desirable Experience with InfoDrainage, MicroDrainage or equivalent drainage design software. Knowledge of the drainage hierarchy and experience producing SuDS-based drainage strategies. AutoCAD proficiency. Hydraulic modelling experience (Flood Modeller, TUFLOW, HEC-RAS). Chartered or working towards chartership with CIWEM, ICE or equivalent. Experience preparing or supporting expert witness statements or planning appeals. What They Offer Salary - £45,000 £55,000+, depending on experience. Pension - Employer-matched pension via salary sacrifice. Health insurance - Provided following successful probation. Working pattern - Fully remote with genuine flexible hours. CPD & development - Support through the company Academy, external courses, conferences and networking events. Chartership - Active support towards CIWEM, ICE or equivalent chartership. Project variety - UK-wide projects spanning residential, major development, public sector flood defence and international commissions. Culture - A supportive, inclusive team with a trained mental health first aider and regular social events. Ready to Be Known for Your Work? Please send your CV and a short introduction. A formal cover letter isn't necessary a few paragraphs about your experience, the projects you've enjoyed most, and why this opportunity interests you is plenty. If you don't meet every desirable criterion but feel the role is a good fit, please still apply. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website.
May 12, 2026
Full time
Senior Flood Risk & Drainage Consultant Fully Remote (UK) £45,000 £55,000+ depending on experience Permanent Reports to: Director / Principal About the company Our client is an independent specialist consultancy working in UK flood risk, water and environment. They're small enough that every consultant has visible impact, and their work spans residential developments to nationally significant infrastructure. Their reputation is built on rigorous technical analysis, careful problem-solving, and unlocking development potential on sites where flood risk is a central planning consideration. Why this company? Why Now? They're growing not for the sake of headcount, but because their project pipeline demands it. Recent work across complex development sites, public sector flood defence schemes and international commissions means they're adding another senior consultant to the team. Above all, they're looking for someone who wants to come in and drive their own career not wait for it. What sets them apart Niche focus, national impact. Water, flood risk and environment are the entire business not a service line bolted onto something larger. Your name on the work. Senior consultants here build direct client relationships, present findings to planning committees, and become a recognised face in the industry. Innovation is embedded. They develop proprietary tools like FloodMetric, adopt current modelling techniques, and actively invest in technology. If you have an idea that improves how they work, you'll be heard. Genuine flexibility. Fully remote with truly flexible hours. Their team spans the UK and they care about deliverables, not presenteeism. Career progression you can see. In a team of this size your contribution is visible from day one. Principal and leadership pathways are open to those who demonstrate the capability and they'll actively support you through chartership, CPD and the company Academy. The Role As a Senior Flood Risk & Drainage Consultant, you'll manage, coordinate and deliver Flood Risk Assessments and Drainage Strategies for a range of clients from private developers working through complex EA flood zones to local authorities seeking robust technical evidence. You'll lead on technically demanding projects, direct junior team members, and think independently about how best to approach the brief. Day-to-Day Responsibilities Lead the production and technical review of Flood Risk Assessments and Surface Water Drainage Strategies, ensuring compliance with NPPF, TAN15 and/or NPF4 as appropriate. Interpret EA, NRW, SEPA, LLFA and third-party datasets to develop evidence-based flood risk conclusions and identify practical solutions for clients. Where appropriate, develop the technical case for revised flood zone designations through detailed modelling, topographic analysis and engagement with regulators. Support feasibility studies at the early stages of development, identifying constraints and the routes through them. Manage multiple concurrent projects to programme, budget and quality expectations. Develop and maintain client and stakeholder relationships as a trusted technical advisor. Mentor and review the work of junior consultants and graduates, supporting their technical development. Support business development through fee proposals, scope development and client presentations. Contribute to the continuous improvement of internal tools, templates and technical processes. About You They're looking for a consultant who combines technical depth with the commercial awareness to understand what the data means for a client's project and who's ready to take ownership of their own development rather than wait to be promoted. Essential A minimum of 6 years' UK consultancy experience in flood risk, with at least 1 year at senior level. Working knowledge of NPPF and associated planning practice guidance; familiarity with TAN15 and/or NPF4 is an advantage. Strong technical report writing clear, concise and well-reasoned. Confident interpretation of third-party datasets (EA Product 4/8, LLFA data, historical records) to derive design flood levels and inform planning decisions. BSc or higher in Geography, Environmental Science, Environmental Management, Civil Engineering or a closely related discipline. GIS proficiency (ArcGIS, QGIS or MapInfo). Experience managing and mentoring junior team members. A track record of direct client liaison and the ability to advise non-technical stakeholders clearly. Experience reviewing and signing off work produced by others. Desirable Experience with InfoDrainage, MicroDrainage or equivalent drainage design software. Knowledge of the drainage hierarchy and experience producing SuDS-based drainage strategies. AutoCAD proficiency. Hydraulic modelling experience (Flood Modeller, TUFLOW, HEC-RAS). Chartered or working towards chartership with CIWEM, ICE or equivalent. Experience preparing or supporting expert witness statements or planning appeals. What They Offer Salary - £45,000 £55,000+, depending on experience. Pension - Employer-matched pension via salary sacrifice. Health insurance - Provided following successful probation. Working pattern - Fully remote with genuine flexible hours. CPD & development - Support through the company Academy, external courses, conferences and networking events. Chartership - Active support towards CIWEM, ICE or equivalent chartership. Project variety - UK-wide projects spanning residential, major development, public sector flood defence and international commissions. Culture - A supportive, inclusive team with a trained mental health first aider and regular social events. Ready to Be Known for Your Work? Please send your CV and a short introduction. A formal cover letter isn't necessary a few paragraphs about your experience, the projects you've enjoyed most, and why this opportunity interests you is plenty. If you don't meet every desirable criterion but feel the role is a good fit, please still apply. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website.
Audit & Accounts Senior - Accountancy Practice £45,000 to £50,000 depending on experience - Ampthill, Bedfordshire . Hello Recruitment are delighted to be recruiting an Accounts & Audit Senior for a busy Accountancy Practice based in Ampthill, Bedfordshire where you will be responsible for all aspects of financial reporting and auditing are carried out in a timely and efficient manner in line with all prescribed systems and procedures. All relevant files will be passed upwards for manager/director review at the acceptable quality standard. Key elements of this role will be Accounts, Tax, Audit, Controls, Client Development & Team Development. Ideally you will have exposure to working in an Accountancy Practice but newly qualified candidates will be considered. The salary on offer is between £45,000 and £50,000 depending on experience
May 12, 2026
Full time
Audit & Accounts Senior - Accountancy Practice £45,000 to £50,000 depending on experience - Ampthill, Bedfordshire . Hello Recruitment are delighted to be recruiting an Accounts & Audit Senior for a busy Accountancy Practice based in Ampthill, Bedfordshire where you will be responsible for all aspects of financial reporting and auditing are carried out in a timely and efficient manner in line with all prescribed systems and procedures. All relevant files will be passed upwards for manager/director review at the acceptable quality standard. Key elements of this role will be Accounts, Tax, Audit, Controls, Client Development & Team Development. Ideally you will have exposure to working in an Accountancy Practice but newly qualified candidates will be considered. The salary on offer is between £45,000 and £50,000 depending on experience
Corporate Tax Associate Director I am currently representing a Top 30 Accountancy Firm currently seeking a Corporate Tax Associate director to join the team. This is a newly created position to support the continued success of the team and offers the opportunity to make a significant impact from day one. What you'll do: Lead and expand the corporate tax advisory offering within the FS teamDrive business development initiatives and contribute to the FS Tax StrategyManage teams across both corporate tax advisory and complianceOversee a portfolio of high-quality client work, ensuring profitable outcomes through best practices and technologyManage and mentor junior members of the team About the candidate: Extensive experience managing corporate tax engagements in the FS work across both compliance and advisoryStrong technical knowledge of business tax, international tax and tax accountingProven ability to manage teams, develop talent and lead client engagementsTrack record of pursing business development opportunities across FS tax and related service linesThis firm offers a competitive salary and benefits package, hybrid working options, clear progression opportunities and professional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Full time
Corporate Tax Associate Director I am currently representing a Top 30 Accountancy Firm currently seeking a Corporate Tax Associate director to join the team. This is a newly created position to support the continued success of the team and offers the opportunity to make a significant impact from day one. What you'll do: Lead and expand the corporate tax advisory offering within the FS teamDrive business development initiatives and contribute to the FS Tax StrategyManage teams across both corporate tax advisory and complianceOversee a portfolio of high-quality client work, ensuring profitable outcomes through best practices and technologyManage and mentor junior members of the team About the candidate: Extensive experience managing corporate tax engagements in the FS work across both compliance and advisoryStrong technical knowledge of business tax, international tax and tax accountingProven ability to manage teams, develop talent and lead client engagementsTrack record of pursing business development opportunities across FS tax and related service linesThis firm offers a competitive salary and benefits package, hybrid working options, clear progression opportunities and professional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Corporate Tax Manager - West Midlands Your new company A highly respected accountancy firm in the West Midlands is expanding its tax division and seeking a motivated Senior Corporate Tax Manager. With a strong reputation for employee satisfaction and flexible working arrangements, this is a great opportunity to join a forward-thinking team that values growth, collaboration, and innovation. Your new role In this senior position, you'll manage a varied client portfolio, delivering expert corporate tax advice and overseeing compliance services. You'll play a key role in mentoring junior staff, helping shape the next generation of tax professionals. You'll also contribute to business development initiatives, supporting the firm's continued growth in the region. With the backing of senior leadership, you'll be well-positioned to progress toward Director level. What you'll need to succeed CTA and/or ACA/ACCA qualified (or equivalent) Proven experience in corporate tax advisory and compliance Strong communication and relationship-building skills A passion for developing others and leading teams A proactive mindset with a desire to contribute to business growth What you'll get in return A clear pathway to career progression Hybrid working options to support work-life balance A supportive and inclusive culture that values diversity Opportunities to make a meaningful impact in the local market Flexibility to accommodate part-time or remote working preferences What you need to do now If you're looking for a role where you can lead, grow, and make a real difference-apply now to explore this exciting opportunity further. #
May 12, 2026
Full time
Senior Corporate Tax Manager - West Midlands Your new company A highly respected accountancy firm in the West Midlands is expanding its tax division and seeking a motivated Senior Corporate Tax Manager. With a strong reputation for employee satisfaction and flexible working arrangements, this is a great opportunity to join a forward-thinking team that values growth, collaboration, and innovation. Your new role In this senior position, you'll manage a varied client portfolio, delivering expert corporate tax advice and overseeing compliance services. You'll play a key role in mentoring junior staff, helping shape the next generation of tax professionals. You'll also contribute to business development initiatives, supporting the firm's continued growth in the region. With the backing of senior leadership, you'll be well-positioned to progress toward Director level. What you'll need to succeed CTA and/or ACA/ACCA qualified (or equivalent) Proven experience in corporate tax advisory and compliance Strong communication and relationship-building skills A passion for developing others and leading teams A proactive mindset with a desire to contribute to business growth What you'll get in return A clear pathway to career progression Hybrid working options to support work-life balance A supportive and inclusive culture that values diversity Opportunities to make a meaningful impact in the local market Flexibility to accommodate part-time or remote working preferences What you need to do now If you're looking for a role where you can lead, grow, and make a real difference-apply now to explore this exciting opportunity further. #
Your new company Excellent opportunity to join a multidisciplinary property consultancy in Chelmsford as a Graduate General Practice Surveyor. You will be joining an experienced and supportive team and will receive full APC training and support in order to gain chartered status. This is an excellent opportunity to join an organisation that will genuinely invest in your development. Your new role As a Graduate General Practice Surveyor, you'll gain hands-on experience across a broad range of commercial property disciplines. You will be involved in lease advisory matters including rent reviews and lease renewals and property management tasks. You will also be involved in valuations, supported by senior surveyors and directors in the business. As part of the role you will be client-facing and will conduct property inspections and site visits. This is a fantastic opportunity to gain exposure to a wide range of workstreams and develop a strong foundation in general practice surveying. What you'll need to succeed In order to be successful for this role, you should hold (or are about to complete) an RICS accredited Real Estate degree (or similar). You should live within commutable distance of Chelmsford and should have a driving licence and access to a vehicle for work purposes. Strong analytical and communication skills are essential. What you'll get in return In return, you will receive a competitive salary and clear progression opportunities within a supportive environment including full APC support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 12, 2026
Full time
Your new company Excellent opportunity to join a multidisciplinary property consultancy in Chelmsford as a Graduate General Practice Surveyor. You will be joining an experienced and supportive team and will receive full APC training and support in order to gain chartered status. This is an excellent opportunity to join an organisation that will genuinely invest in your development. Your new role As a Graduate General Practice Surveyor, you'll gain hands-on experience across a broad range of commercial property disciplines. You will be involved in lease advisory matters including rent reviews and lease renewals and property management tasks. You will also be involved in valuations, supported by senior surveyors and directors in the business. As part of the role you will be client-facing and will conduct property inspections and site visits. This is a fantastic opportunity to gain exposure to a wide range of workstreams and develop a strong foundation in general practice surveying. What you'll need to succeed In order to be successful for this role, you should hold (or are about to complete) an RICS accredited Real Estate degree (or similar). You should live within commutable distance of Chelmsford and should have a driving licence and access to a vehicle for work purposes. Strong analytical and communication skills are essential. What you'll get in return In return, you will receive a competitive salary and clear progression opportunities within a supportive environment including full APC support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Private Client Tax Advisory Senior Manager/Director opportunity in Nottingham Your new company This leading firm with an enviable client base and strong East Midlands presence require a Senior Manager or Director to join their fast-growing Private Client tax team based in their Nottingham Office. Your new role As the Senior Manager/Director, you will take ownership of delivering high-quality personal tax advisory services within a forward-thinking and client-focused practice. You'll lead engagements for an impressive portfolio-including high-net-worth individuals, entrepreneurs, shareholders, and internationally mobile clients-while actively shaping the firm's offerings in a competitive advisory landscape. The role calls for strategic thinking and strong technical knowledge to address complex tax matters, particularly in collaboration with their Corporate Finance team during transactional work. You'll be instrumental in cultivating enduring client relationships, identifying growth opportunities, and nurturing junior talent within the team. Commercial acumen, sound project management, and rigorous control of financial performance will be key as you drive value and excellence across your client portfolio. What you'll need to succeed As a qualified tax professional (ACA, ACCA, CTA or equivalent), you'll bring strong expertise in personal tax, including shareholder planning, key reliefs like BADR and BPR, and international matters. Your success stems from commercial insight and long-standing client relationships. You will be a self-starter with a collaborative mindset, you'll drive growth, energise the team, and deliver exceptional service. What you'll get in return You'll be rewarded with a market-leading remuneration and benefits package, alongside the chance to be part of a high-performing, professional team. This role offers genuine long-term career progression in a supportive environment where your development is actively encouraged. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Full time
Private Client Tax Advisory Senior Manager/Director opportunity in Nottingham Your new company This leading firm with an enviable client base and strong East Midlands presence require a Senior Manager or Director to join their fast-growing Private Client tax team based in their Nottingham Office. Your new role As the Senior Manager/Director, you will take ownership of delivering high-quality personal tax advisory services within a forward-thinking and client-focused practice. You'll lead engagements for an impressive portfolio-including high-net-worth individuals, entrepreneurs, shareholders, and internationally mobile clients-while actively shaping the firm's offerings in a competitive advisory landscape. The role calls for strategic thinking and strong technical knowledge to address complex tax matters, particularly in collaboration with their Corporate Finance team during transactional work. You'll be instrumental in cultivating enduring client relationships, identifying growth opportunities, and nurturing junior talent within the team. Commercial acumen, sound project management, and rigorous control of financial performance will be key as you drive value and excellence across your client portfolio. What you'll need to succeed As a qualified tax professional (ACA, ACCA, CTA or equivalent), you'll bring strong expertise in personal tax, including shareholder planning, key reliefs like BADR and BPR, and international matters. Your success stems from commercial insight and long-standing client relationships. You will be a self-starter with a collaborative mindset, you'll drive growth, energise the team, and deliver exceptional service. What you'll get in return You'll be rewarded with a market-leading remuneration and benefits package, alongside the chance to be part of a high-performing, professional team. This role offers genuine long-term career progression in a supportive environment where your development is actively encouraged. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Deputy Director of Digital Transformation Devon Hybrid 90,000 to 96,000 per annum Permanent Sellick Partnership are currently partnered with a Local Government Organisation to find a Deputy Director of Digital Transformation to lead and transform its digital, technology, and information services. This is a pivotal leadership role combining operational oversight with strategic innovation, offering a unique opportunity to shape how technology enables services, supports the workforce, and improves outcomes for communities. As the Deputy Director of Digital Transformation, your role extends far beyond systems and infrastructure. Reporting to the Director of Transformation and Business Services, your focus will be on using digital and data intelligently to enhance service delivery, support vulnerable populations, and help the organisation operate cohesively in an increasingly digital world. What you will be doing as Deputy Director of Digital Transformation: Provide strategic and operational leadership for ICT, digital, and information services, ensuring they are secure, resilient, and future-focused. Drive the development of customer-centric digital services that enable colleagues across the organisation to work efficiently and effectively. Lead the delivery of digital transformation initiatives, embedding innovation, automation, and modern ways of working. Oversee a multi-million-pound annual budget, while influencing broader organisational investment decisions. Lead and develop multidisciplinary technology and digital teams, fostering a culture of collaboration, continuous improvement, and professional excellence. Influence corporate strategy and contribute to a unified organisational approach. Play a key role within the wider leadership team, supporting both directorate priorities and organisational objectives. What you will need to have experience in for the Deputy Director of Digital Transformation role: Experience in managing large-scale Digital and IT Operations, projects, budgets and programmes Track record of leading and directing complex Digital and IT services Strong stakeholder management Experience in a senior management position looking after strategy, policy development and management of operational services in a multidisciplinary environment Strong analytical outlook and thought process around business risk and change Proactive approach to upcoming changes around LGR and ever-changing financial restraints Demonstrable experience of report writing and presenting for committees and leadership teams What the successful Deputy Director of Digital Transformation will receive: Annual salary up to 96,000 Local Government Pension Scheme Annual of 26 days plus bank holidays - increasing to 30 days after 5 years Flexible working - 2 days on site per week If you feel like you have the right skills and experience for the Deputy Director of Digital Transformation position then please apply or reach out to Sadie at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 12, 2026
Full time
Deputy Director of Digital Transformation Devon Hybrid 90,000 to 96,000 per annum Permanent Sellick Partnership are currently partnered with a Local Government Organisation to find a Deputy Director of Digital Transformation to lead and transform its digital, technology, and information services. This is a pivotal leadership role combining operational oversight with strategic innovation, offering a unique opportunity to shape how technology enables services, supports the workforce, and improves outcomes for communities. As the Deputy Director of Digital Transformation, your role extends far beyond systems and infrastructure. Reporting to the Director of Transformation and Business Services, your focus will be on using digital and data intelligently to enhance service delivery, support vulnerable populations, and help the organisation operate cohesively in an increasingly digital world. What you will be doing as Deputy Director of Digital Transformation: Provide strategic and operational leadership for ICT, digital, and information services, ensuring they are secure, resilient, and future-focused. Drive the development of customer-centric digital services that enable colleagues across the organisation to work efficiently and effectively. Lead the delivery of digital transformation initiatives, embedding innovation, automation, and modern ways of working. Oversee a multi-million-pound annual budget, while influencing broader organisational investment decisions. Lead and develop multidisciplinary technology and digital teams, fostering a culture of collaboration, continuous improvement, and professional excellence. Influence corporate strategy and contribute to a unified organisational approach. Play a key role within the wider leadership team, supporting both directorate priorities and organisational objectives. What you will need to have experience in for the Deputy Director of Digital Transformation role: Experience in managing large-scale Digital and IT Operations, projects, budgets and programmes Track record of leading and directing complex Digital and IT services Strong stakeholder management Experience in a senior management position looking after strategy, policy development and management of operational services in a multidisciplinary environment Strong analytical outlook and thought process around business risk and change Proactive approach to upcoming changes around LGR and ever-changing financial restraints Demonstrable experience of report writing and presenting for committees and leadership teams What the successful Deputy Director of Digital Transformation will receive: Annual salary up to 96,000 Local Government Pension Scheme Annual of 26 days plus bank holidays - increasing to 30 days after 5 years Flexible working - 2 days on site per week If you feel like you have the right skills and experience for the Deputy Director of Digital Transformation position then please apply or reach out to Sadie at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Finance Business Partner - Housing Your new company A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience. Your new role This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance. Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes. Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives. Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders. Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements. Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness. Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required. What you'll need to succeed Full CCAB/CIMA qualification or equivalent Demonstrable experience within the Social Housing secto r , ideally building safety, maintenance or development. Excellent communication skills and stakeholder management Strong skills in management accounting principles, budgeting and forecasting What you'll get in return Hybrid working Competitive pension and annual leave package Learning and development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Full time
Finance Business Partner - Housing Your new company A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience. Your new role This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance. Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes. Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives. Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders. Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements. Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness. Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required. What you'll need to succeed Full CCAB/CIMA qualification or equivalent Demonstrable experience within the Social Housing secto r , ideally building safety, maintenance or development. Excellent communication skills and stakeholder management Strong skills in management accounting principles, budgeting and forecasting What you'll get in return Hybrid working Competitive pension and annual leave package Learning and development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
3 month contract Start date ASAP Shiremoor (Office based) Monday - Friday Must have valid UK driving licence fore travel throughout North East Role: You will provide customer focussed, comprehensive and pragmatic advice and support to key stakeholders on all People related matters including resourcing and recruitment, employee relations, succession planning, identifying development needs within a dedicated directorate; utilising knowledge of relevant policies and procedures, terms and conditions of employment and employment legislation. Key Responsibilities: Provide a customer centric People advisory service for an agreed directorate(s) across all generalist activities complying with legislation and internal policies/guidance including and not limited to: resourcing, recruitment and selection, performance management, absence management and employee wellbeing, terms and conditions of service, discipline and grievance, organisational change and learning and development. Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes. Coach and guide People managers to effectively manage employee relations issues including sickness absence (short term and long term), performance management, discipline and grievance. Support the performance management within the directorate, specifically provide 1-1 coaching/guidance for managers to identify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees complying with relevant policies and best practice. Advise line managers on resourcing including structure changes, recruitment and selection processes. Provide input to and support the implementation of directorate specific projects, change management programmes and working groups as and when required. Provide timely and accurate input to ad hoc managed environment requirements e.g. management reports (weekly, monthly) and use People metrics to identify people related issues for specific business area to facilitate management of these issues to support continuous improvement. Work in close partnership with People Services in accordance with the agreed service level agreements to deliver a great customer experience. Provide first line of support to People Business Partner. Maintain personal and professional development in order to both meet the changing demands of the role and if appropriate to prepare in readiness for the next role, participating in appropriate training activities and encouraging and supporting others in their development and training. Skills, Knowledge, Experience & Qualifications: CIPD qualified Full clean driving license Significant generalist experience in a large, complex organisation advisory/ business partner role Experience implementing change within an organisation High level competency with Microsoft IT packages Desirable: Degree qualified in a relevant subject e.g. Human Resources / Business. Experience of working in a trade union recognised environment Experience of providing generalist support in a blue collar industry, For more information please contact Angela Sinton on (phone number removed) or email (url removed)
May 12, 2026
Seasonal
3 month contract Start date ASAP Shiremoor (Office based) Monday - Friday Must have valid UK driving licence fore travel throughout North East Role: You will provide customer focussed, comprehensive and pragmatic advice and support to key stakeholders on all People related matters including resourcing and recruitment, employee relations, succession planning, identifying development needs within a dedicated directorate; utilising knowledge of relevant policies and procedures, terms and conditions of employment and employment legislation. Key Responsibilities: Provide a customer centric People advisory service for an agreed directorate(s) across all generalist activities complying with legislation and internal policies/guidance including and not limited to: resourcing, recruitment and selection, performance management, absence management and employee wellbeing, terms and conditions of service, discipline and grievance, organisational change and learning and development. Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes. Coach and guide People managers to effectively manage employee relations issues including sickness absence (short term and long term), performance management, discipline and grievance. Support the performance management within the directorate, specifically provide 1-1 coaching/guidance for managers to identify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees complying with relevant policies and best practice. Advise line managers on resourcing including structure changes, recruitment and selection processes. Provide input to and support the implementation of directorate specific projects, change management programmes and working groups as and when required. Provide timely and accurate input to ad hoc managed environment requirements e.g. management reports (weekly, monthly) and use People metrics to identify people related issues for specific business area to facilitate management of these issues to support continuous improvement. Work in close partnership with People Services in accordance with the agreed service level agreements to deliver a great customer experience. Provide first line of support to People Business Partner. Maintain personal and professional development in order to both meet the changing demands of the role and if appropriate to prepare in readiness for the next role, participating in appropriate training activities and encouraging and supporting others in their development and training. Skills, Knowledge, Experience & Qualifications: CIPD qualified Full clean driving license Significant generalist experience in a large, complex organisation advisory/ business partner role Experience implementing change within an organisation High level competency with Microsoft IT packages Desirable: Degree qualified in a relevant subject e.g. Human Resources / Business. Experience of working in a trade union recognised environment Experience of providing generalist support in a blue collar industry, For more information please contact Angela Sinton on (phone number removed) or email (url removed)
Head of Finance 12 Month Fixed Term Contract Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Finance Director (Technology), the Head of Finance (TiS/Wireless) will act as the key interface between the Projects and Commercial teams and the Finance function during a period of significant growth and change. This is a hybrid role requiring two days per week at our Warwick HQ, with monthly travel to Stevenage and St Ives. This role is offered on a 12 Month Foxed Term Contract basis. What you'll do: Ensure clear, insightful analysis and reporting of Business Unit (BU) performance, including actuals and forecasts Partner with the Technology Finance Director and Divisional FP&A team to develop robust business plans Drive delivery of BU business plans, identifying risks and opportunities and ensuring appropriate actions are in place Provide high-quality financial analysis (including matrix reporting for operational ownership) to support effective decision-making Support the development of the BU's strategic plan and track performance against key objectives Foster strong collaboration between Finance, Commercial, and the wider business to ensure financial insights inform decision-making Lead and contribute to cash flow, P&L, and balance sheet forecasting, working closely with stakeholders to monitor and improve performance Oversee contract review processes and financial controls, ensuring accurate reporting, robust scrutiny of results, and constructive challenge to the business Lead, develop, and manage the team, ensuring effective succession planning and capability development Support bid development through financial input, challenge, and review Who you are: You are a commercially minded finance leader with the ability to translate complex financial data into clear, actionable insight. With strong leadership capability, you build and develop high-performing teams while maintaining a focus on accuracy, control, and continuous improvement. Key Requirements: ACA / ACCA / CIMA Qualified Experience of operating in a Divisional or Group Finance team Strong commercial acumen with the ability to link financial performance to business strategy Advanced financial analysis and modelling capability Proven experience in business partnering and influencing senior stakeholders Excellent communication skills, with the ability to present complex information clearly Strong leadership and team development experience Robust understanding of financial controls, forecasting, and reporting What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
May 12, 2026
Seasonal
Head of Finance 12 Month Fixed Term Contract Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Finance Director (Technology), the Head of Finance (TiS/Wireless) will act as the key interface between the Projects and Commercial teams and the Finance function during a period of significant growth and change. This is a hybrid role requiring two days per week at our Warwick HQ, with monthly travel to Stevenage and St Ives. This role is offered on a 12 Month Foxed Term Contract basis. What you'll do: Ensure clear, insightful analysis and reporting of Business Unit (BU) performance, including actuals and forecasts Partner with the Technology Finance Director and Divisional FP&A team to develop robust business plans Drive delivery of BU business plans, identifying risks and opportunities and ensuring appropriate actions are in place Provide high-quality financial analysis (including matrix reporting for operational ownership) to support effective decision-making Support the development of the BU's strategic plan and track performance against key objectives Foster strong collaboration between Finance, Commercial, and the wider business to ensure financial insights inform decision-making Lead and contribute to cash flow, P&L, and balance sheet forecasting, working closely with stakeholders to monitor and improve performance Oversee contract review processes and financial controls, ensuring accurate reporting, robust scrutiny of results, and constructive challenge to the business Lead, develop, and manage the team, ensuring effective succession planning and capability development Support bid development through financial input, challenge, and review Who you are: You are a commercially minded finance leader with the ability to translate complex financial data into clear, actionable insight. With strong leadership capability, you build and develop high-performing teams while maintaining a focus on accuracy, control, and continuous improvement. Key Requirements: ACA / ACCA / CIMA Qualified Experience of operating in a Divisional or Group Finance team Strong commercial acumen with the ability to link financial performance to business strategy Advanced financial analysis and modelling capability Proven experience in business partnering and influencing senior stakeholders Excellent communication skills, with the ability to present complex information clearly Strong leadership and team development experience Robust understanding of financial controls, forecasting, and reporting What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Introduction If you're an experienced and proactive Personal Assistant (PA) who is looking for a rewarding and varied role that will make good use of your organisational skills, then come and work with the Hospital Director at Avonfield Neurological Centre. You will manage the commitments of the Hospital Director, ensuring key tasks and priorities are effectively managed and completed such as managing their dairy, prepare presentations, organising meetings, visits and venues, and minute take. You will also be responsible for all administration for Governance and Senior Management Team meetings and the administration of all complaints and feedback within the service. This doesn't mean you will have the workload of two people, but rather that you'll put on different hats as you support the wider service. This is a varied and engaging role where you will have the opportunity to learn new skills and expand your knowledge. There are also career development opportunities, with a huge range of courses to help you grow and succeed. If you have the aspiration, capability and dedication, we can give you the support and opportunities to help you achieve your career goals. Occasional travel may be required. As a Personal Assistant/Administrator you will be: Effective in co-ordinating diaries, scheduling and administration for regular management meetings including notetaking and action trackers Ensuring effective administration of all complaints, compliments and feedback within the service. Organising travel and accommodation arrangements Producing presentations Processing expenses, invoices and credit card reconciliation General administrative tasks - post, filing, dealing with telephone enquiries Providing holiday and absence cover for other PAs/EAs as and when required Undertaking any other tasks that are reasonable and align to your level of responsibility. To be successful in this role, you will: Have significant administration experience at executive and senior management level (Board experience would be an advantage) Be highly organised with a friendly and professional approach Be able to anticipate and fulfil requests Have excellent communication skills, both written and verbal, with the ability to adapt writing style according to audience Work positively and flexibly across a range of tasks simultaneously Be computer literate Have excellent diary and time management skills Be fine to work independently Have a high level of confidentiality and discretion Enjoy supporting others, with a caring nature and resilience Where you will be working: 290 Station Rd, Knuston, Irchester, Wellingborough NN29 7EY Avonfield is a 19-bed specialised neurological centre situated within tranquil grounds in the village of Knuston, Northamptonshire. The aim of the service is to offer assessment, treatment, and active rehabilitation programmes to maximise autonomy and independence. The team work to reduce the impacts of neuro-disability associated with the neurological condition or acquired brain injury. We are committed to providing the highest standard of neurological care and rehabilitation for a wide range of neurological conditions and symptoms. We work closely with the person's family and care team and recognise this is central to a long lasting and successful rehabilitation. Some people we care for may also have co morbidity complex physical health needs and/or mental health problems. The service model has been developed to support people who, because of their acquired brain injury or neurological condition, have complex behaviours including verbal or physical aggression, agitation or disinhibition requiring a neuro behavioural approach. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £29,729 The equivalent of 33 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely Vate; Your one stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and local free parking Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
May 12, 2026
Full time
Introduction If you're an experienced and proactive Personal Assistant (PA) who is looking for a rewarding and varied role that will make good use of your organisational skills, then come and work with the Hospital Director at Avonfield Neurological Centre. You will manage the commitments of the Hospital Director, ensuring key tasks and priorities are effectively managed and completed such as managing their dairy, prepare presentations, organising meetings, visits and venues, and minute take. You will also be responsible for all administration for Governance and Senior Management Team meetings and the administration of all complaints and feedback within the service. This doesn't mean you will have the workload of two people, but rather that you'll put on different hats as you support the wider service. This is a varied and engaging role where you will have the opportunity to learn new skills and expand your knowledge. There are also career development opportunities, with a huge range of courses to help you grow and succeed. If you have the aspiration, capability and dedication, we can give you the support and opportunities to help you achieve your career goals. Occasional travel may be required. As a Personal Assistant/Administrator you will be: Effective in co-ordinating diaries, scheduling and administration for regular management meetings including notetaking and action trackers Ensuring effective administration of all complaints, compliments and feedback within the service. Organising travel and accommodation arrangements Producing presentations Processing expenses, invoices and credit card reconciliation General administrative tasks - post, filing, dealing with telephone enquiries Providing holiday and absence cover for other PAs/EAs as and when required Undertaking any other tasks that are reasonable and align to your level of responsibility. To be successful in this role, you will: Have significant administration experience at executive and senior management level (Board experience would be an advantage) Be highly organised with a friendly and professional approach Be able to anticipate and fulfil requests Have excellent communication skills, both written and verbal, with the ability to adapt writing style according to audience Work positively and flexibly across a range of tasks simultaneously Be computer literate Have excellent diary and time management skills Be fine to work independently Have a high level of confidentiality and discretion Enjoy supporting others, with a caring nature and resilience Where you will be working: 290 Station Rd, Knuston, Irchester, Wellingborough NN29 7EY Avonfield is a 19-bed specialised neurological centre situated within tranquil grounds in the village of Knuston, Northamptonshire. The aim of the service is to offer assessment, treatment, and active rehabilitation programmes to maximise autonomy and independence. The team work to reduce the impacts of neuro-disability associated with the neurological condition or acquired brain injury. We are committed to providing the highest standard of neurological care and rehabilitation for a wide range of neurological conditions and symptoms. We work closely with the person's family and care team and recognise this is central to a long lasting and successful rehabilitation. Some people we care for may also have co morbidity complex physical health needs and/or mental health problems. The service model has been developed to support people who, because of their acquired brain injury or neurological condition, have complex behaviours including verbal or physical aggression, agitation or disinhibition requiring a neuro behavioural approach. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £29,729 The equivalent of 33 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely Vate; Your one stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and local free parking Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 12, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
Northern Ballet is looking for a commercially minded, curious and collaborative Management Accountant to join our Finance team at an exciting point of change. This is a part-time role (two or three days per week) ideal for someone who enjoys combining technical expertise with real insight, and who wants their work to directly support creativity, touring and long term sustainability. The Role Working closely with the Finance Director, you ll play a central role in producing high quality management information that supports confident decision making across the organisation. Alongside core accounting responsibilities, you ll help shape the future of our finance function, from building a more flexible budgeting and forecasting approach to supporting the implementation of a new finance system. You ll gain exposure to every part of Northern Ballet, from performance and production through to fundraising, marketing and education, developing a deep understanding of how an ambitious touring arts organisation operates. What You ll Be Doing Producing accurate and insightful monthly management accounts for the Northern Ballet group Supporting annual budgeting and rolling forecasts, working with budget holders across the organisation Helping design and develop flexible budget modelling tools to support strategic planning Partnering with teams to improve financial understanding, ownership and control Advising the Development team on the financial elements of funding applications Supporting the preparation of Theatre Tax Relief and Film Tax Relief claims Playing a key role in the scoping, preparation and implementation of a new finance system Proactively identifying opportunities to improve systems, processes and controls About You You re someone who enjoys turning financial data into meaningful insight, and who feels comfortable building relationships outside finance. You bring rigour and attention to detail, but also curiosity and a desire to improve how things are done. Essential Experience producing group management accounts Strong analytical skills with excellent attention to detail Confident IT skills, particularly Microsoft Office or equivalent A logical, structured and methodical approach Desirable CCAB or CIMA qualified accountant Experience of charity or not for profit accounting Experience within theatre, dance or wider arts organisations Knowledge of Theatre Tax Relief and/or Film Tax Relief Experience using Pegasus Opera Full UK driving licence How We Work You ll join a small, supportive Finance team and work closely with colleagues across Northern Ballet. We value openness, collaboration and shared learning, and we re looking for someone who enjoys being part of a team, stays calm under pressure, and takes pride in delivering quality work. Contract Details Salary: £35,000 £40,000 pro rata per annum (depending on experience and qualification), plus excellent benefits Hours: Part time, 2 3 days per week Location: Leeds, with some flexibility for hybrid working Closing date: 31 May 2026 at 5.00pm Interviews: Week commencing 15 June 2026 About Northern Ballet Northern Ballet creates and tours ballet to towns and cities across the UK, combining classical technique with powerful storytelling. We are the only professional ballet company in the UK fully integrated with our own Academy, alongside extensive work in schools, communities and inclusive dance programmes. Our work is anchored by three priorities: Creating Stories that Connect , Developing New Voices and Artists , and Sharing the Joy of Dance with as many people as possible. Our values shape how we work together every day: Striving for Excellence Collaboration and Curiosity Understanding and Respect Sharing Knowledge with Generosity Welcoming and Safe Why Join Us? Benefits include: 5 weeks annual leave plus bank holidays (with increases after 5 and 10 years) Generous pension scheme and death in service provision Family friendly policies Staff discounts at our café Opportunities to attend Northern Ballet world premieres and productions Our Commitment to Diversity & Inclusion Northern Ballet is committed to equality, diversity and inclusion, and we actively encourage applications from people of all backgrounds and experiences. We are happy to discuss access requirements and make reasonable adjustments at any stage of the recruitment process, including providing materials in alternative formats or adapting the interview process.
May 12, 2026
Full time
Northern Ballet is looking for a commercially minded, curious and collaborative Management Accountant to join our Finance team at an exciting point of change. This is a part-time role (two or three days per week) ideal for someone who enjoys combining technical expertise with real insight, and who wants their work to directly support creativity, touring and long term sustainability. The Role Working closely with the Finance Director, you ll play a central role in producing high quality management information that supports confident decision making across the organisation. Alongside core accounting responsibilities, you ll help shape the future of our finance function, from building a more flexible budgeting and forecasting approach to supporting the implementation of a new finance system. You ll gain exposure to every part of Northern Ballet, from performance and production through to fundraising, marketing and education, developing a deep understanding of how an ambitious touring arts organisation operates. What You ll Be Doing Producing accurate and insightful monthly management accounts for the Northern Ballet group Supporting annual budgeting and rolling forecasts, working with budget holders across the organisation Helping design and develop flexible budget modelling tools to support strategic planning Partnering with teams to improve financial understanding, ownership and control Advising the Development team on the financial elements of funding applications Supporting the preparation of Theatre Tax Relief and Film Tax Relief claims Playing a key role in the scoping, preparation and implementation of a new finance system Proactively identifying opportunities to improve systems, processes and controls About You You re someone who enjoys turning financial data into meaningful insight, and who feels comfortable building relationships outside finance. You bring rigour and attention to detail, but also curiosity and a desire to improve how things are done. Essential Experience producing group management accounts Strong analytical skills with excellent attention to detail Confident IT skills, particularly Microsoft Office or equivalent A logical, structured and methodical approach Desirable CCAB or CIMA qualified accountant Experience of charity or not for profit accounting Experience within theatre, dance or wider arts organisations Knowledge of Theatre Tax Relief and/or Film Tax Relief Experience using Pegasus Opera Full UK driving licence How We Work You ll join a small, supportive Finance team and work closely with colleagues across Northern Ballet. We value openness, collaboration and shared learning, and we re looking for someone who enjoys being part of a team, stays calm under pressure, and takes pride in delivering quality work. Contract Details Salary: £35,000 £40,000 pro rata per annum (depending on experience and qualification), plus excellent benefits Hours: Part time, 2 3 days per week Location: Leeds, with some flexibility for hybrid working Closing date: 31 May 2026 at 5.00pm Interviews: Week commencing 15 June 2026 About Northern Ballet Northern Ballet creates and tours ballet to towns and cities across the UK, combining classical technique with powerful storytelling. We are the only professional ballet company in the UK fully integrated with our own Academy, alongside extensive work in schools, communities and inclusive dance programmes. Our work is anchored by three priorities: Creating Stories that Connect , Developing New Voices and Artists , and Sharing the Joy of Dance with as many people as possible. Our values shape how we work together every day: Striving for Excellence Collaboration and Curiosity Understanding and Respect Sharing Knowledge with Generosity Welcoming and Safe Why Join Us? Benefits include: 5 weeks annual leave plus bank holidays (with increases after 5 and 10 years) Generous pension scheme and death in service provision Family friendly policies Staff discounts at our café Opportunities to attend Northern Ballet world premieres and productions Our Commitment to Diversity & Inclusion Northern Ballet is committed to equality, diversity and inclusion, and we actively encourage applications from people of all backgrounds and experiences. We are happy to discuss access requirements and make reasonable adjustments at any stage of the recruitment process, including providing materials in alternative formats or adapting the interview process.
Job Description: Head of Field Delivery Location: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds Reporting to : Managing Director Installations Direct Reports: Senior Contracts Manager Responsible for: Contracts Managers, Site Supervisors, Asset Lead, Installers The Company The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The Head of Field Delivery is responsible for the overall leadership, governance and performance of Aran's national installation and site delivery operations. Reporting directly to the Managing Director, this role provides strategic and operational leadership across all field delivery activities, ensuring projects are delivered safely, compliantly, efficiently and to the highest quality standards. The role oversees the full field delivery structure including Senior Contracts Managers, Contracts Managers, Supervisors and site-based teams, ensuring the organisation has the competence, capability and systems required to deliver complex retrofit programmes at scale. The Head of Field Delivery will be responsible for ensuring that operational delivery aligns with PAS standards, TrustMark requirements, client specifications and relevant legislation including the Building Safety Act where applicable. This role plays a key leadership position within the senior management team and will be responsible for driving continuous improvement in installation quality, health and safety performance, field team competence and operational efficiency. Operational Leadership Lead and manage the companies national field delivery operations across all programmes Provide leadership and direction to Senior Contracts Managers and operational teams Ensure works are delivered safely, compliantly and in line with programme objectives Establish clear operational structures, responsibilities and reporting lines across field teams Ensure effective mobilisation and delivery of projects across multiple regions Field Management & Operational Governance Develop and implement robust field delivery management frameworks Ensure consistent standards of site supervision, installation quality and operational discipline Maintain strong operational oversight across all live projects and workstreams Ensure effective communication between operational teams, quality teams and senior management Competence & Workforce Capability Develop and maintain a competence framework for field delivery teams Ensure all site personnel meet required competency levels for their roles Support recruitment, training and development of operational teams Promote professional development and skills improvement across field delivery functions Quality & Technical Standards Ensure installation quality meets PAS 2030 / PAS 2035 requirements and client specifications Work closely with the Technical Quality Manager and compliance team to ensure technical standards are maintained Monitor operational performance and ensure issues are resolved promptly Promote a strong right-first-time culture across all installations Health & Safety Leadership Provide senior leadership for health and safety across field operations Ensure site activities comply with health and safety legislation and company procedures Work closely with the Field Health & Safety Coordinator and Central SHEQ functions Drive improvements in safety culture, risk management and incident prevention Building Safety & Temporary Works Ensure compliance with relevant legislation including the Building Safety Act where applicable Ensure appropriate controls are in place for temporary works and site risk management Ensure robust procedures exist for planning, supervision and monitoring of high-risk activities Ensure competent personnel oversee works involving structural or safety-critical elements Supply Chain & Subcontractor Oversight Maintain oversight of subcontractor performance across all field delivery activities Ensure subcontractors meet required quality, competence and safety standards Support supply chain development and performance improvement Client & Programme Delivery Maintain strong relationships with key clients and programme partners Represent Aran in operational meetings, technical discussions and programme reviews Ensure delivery programmes align with contractual and client expectations Performance Monitoring & Continuous Improvement Monitor operational performance including: Installation quality Safety performance Programme delivery Field team productivity Implement improvement initiatives to strengthen operational delivery Identify risks and implement mitigation strategies across programmes Senior Leadership Act as a key member of the senior management team Provide regular updates to the Managing Director on operational performance and risks Contribute to strategic planning and operational development across the business What We're Looking For Extensive experience managing large-scale construction and retrofit operations Strong leadership experience overseeing multi-site delivery teams Strong understanding of construction safety, operational management and compliance frameworks Experience working within regulated environments or large programme delivery Ability to manage complex operational structures and subcontractor supply chains Strong leadership, decision-making and problem-solving skills Qualifications & Experience Essential 1. Significant operational leadership experience within construction, retrofit or utilities 2. Construction trade qualifications 3. Strong understanding of construction health and safety requirements 4. Full UK driving licence 5. SMSTS or equivalent construction safety qualification 6. IOSH or NEBOSH safety qualification 7. Experience of the Building Safety Act. Desirable Experience with PAS 2030 / PAS 2035 frameworks Experience managing large government or framework-based programmes Schedule The Head of Field Delivery will be based at the Aran Insulation Head office but will be mainly based in the field and will work normal site hours Monday to Friday 9am to 5pm, however on occasions it will be required to work outside these hours and away from the head office. Staff are required to attend occasional training courses, conferences and meetings that may necessitate staying away from home overnight. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Mark Randall (Managing Director) Job Types: Full-time, Permanent Work Location: In person
May 12, 2026
Full time
Job Description: Head of Field Delivery Location: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds Reporting to : Managing Director Installations Direct Reports: Senior Contracts Manager Responsible for: Contracts Managers, Site Supervisors, Asset Lead, Installers The Company The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The Head of Field Delivery is responsible for the overall leadership, governance and performance of Aran's national installation and site delivery operations. Reporting directly to the Managing Director, this role provides strategic and operational leadership across all field delivery activities, ensuring projects are delivered safely, compliantly, efficiently and to the highest quality standards. The role oversees the full field delivery structure including Senior Contracts Managers, Contracts Managers, Supervisors and site-based teams, ensuring the organisation has the competence, capability and systems required to deliver complex retrofit programmes at scale. The Head of Field Delivery will be responsible for ensuring that operational delivery aligns with PAS standards, TrustMark requirements, client specifications and relevant legislation including the Building Safety Act where applicable. This role plays a key leadership position within the senior management team and will be responsible for driving continuous improvement in installation quality, health and safety performance, field team competence and operational efficiency. Operational Leadership Lead and manage the companies national field delivery operations across all programmes Provide leadership and direction to Senior Contracts Managers and operational teams Ensure works are delivered safely, compliantly and in line with programme objectives Establish clear operational structures, responsibilities and reporting lines across field teams Ensure effective mobilisation and delivery of projects across multiple regions Field Management & Operational Governance Develop and implement robust field delivery management frameworks Ensure consistent standards of site supervision, installation quality and operational discipline Maintain strong operational oversight across all live projects and workstreams Ensure effective communication between operational teams, quality teams and senior management Competence & Workforce Capability Develop and maintain a competence framework for field delivery teams Ensure all site personnel meet required competency levels for their roles Support recruitment, training and development of operational teams Promote professional development and skills improvement across field delivery functions Quality & Technical Standards Ensure installation quality meets PAS 2030 / PAS 2035 requirements and client specifications Work closely with the Technical Quality Manager and compliance team to ensure technical standards are maintained Monitor operational performance and ensure issues are resolved promptly Promote a strong right-first-time culture across all installations Health & Safety Leadership Provide senior leadership for health and safety across field operations Ensure site activities comply with health and safety legislation and company procedures Work closely with the Field Health & Safety Coordinator and Central SHEQ functions Drive improvements in safety culture, risk management and incident prevention Building Safety & Temporary Works Ensure compliance with relevant legislation including the Building Safety Act where applicable Ensure appropriate controls are in place for temporary works and site risk management Ensure robust procedures exist for planning, supervision and monitoring of high-risk activities Ensure competent personnel oversee works involving structural or safety-critical elements Supply Chain & Subcontractor Oversight Maintain oversight of subcontractor performance across all field delivery activities Ensure subcontractors meet required quality, competence and safety standards Support supply chain development and performance improvement Client & Programme Delivery Maintain strong relationships with key clients and programme partners Represent Aran in operational meetings, technical discussions and programme reviews Ensure delivery programmes align with contractual and client expectations Performance Monitoring & Continuous Improvement Monitor operational performance including: Installation quality Safety performance Programme delivery Field team productivity Implement improvement initiatives to strengthen operational delivery Identify risks and implement mitigation strategies across programmes Senior Leadership Act as a key member of the senior management team Provide regular updates to the Managing Director on operational performance and risks Contribute to strategic planning and operational development across the business What We're Looking For Extensive experience managing large-scale construction and retrofit operations Strong leadership experience overseeing multi-site delivery teams Strong understanding of construction safety, operational management and compliance frameworks Experience working within regulated environments or large programme delivery Ability to manage complex operational structures and subcontractor supply chains Strong leadership, decision-making and problem-solving skills Qualifications & Experience Essential 1. Significant operational leadership experience within construction, retrofit or utilities 2. Construction trade qualifications 3. Strong understanding of construction health and safety requirements 4. Full UK driving licence 5. SMSTS or equivalent construction safety qualification 6. IOSH or NEBOSH safety qualification 7. Experience of the Building Safety Act. Desirable Experience with PAS 2030 / PAS 2035 frameworks Experience managing large government or framework-based programmes Schedule The Head of Field Delivery will be based at the Aran Insulation Head office but will be mainly based in the field and will work normal site hours Monday to Friday 9am to 5pm, however on occasions it will be required to work outside these hours and away from the head office. Staff are required to attend occasional training courses, conferences and meetings that may necessitate staying away from home overnight. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Mark Randall (Managing Director) Job Types: Full-time, Permanent Work Location: In person
Harris Hill is delighted to be supporting the recruitment of a Lawyer (UK Financial Sector Focus) on behalf of the Commonwealth Climate and Law Initiative (CCLI). CCLI is a UK charity working at the intersection of law, finance and sustainability, with a global reputation for producing rigorous legal analysis that helps clarify how existing legal frameworks apply to climate and nature-related financial risks. This newly created role will play a key part in shaping CCLI s expanding programme of work on investor fiduciary duties across the UK financial sector. The postholder will lead the development and delivery of CCLI s UK investor fiduciary workstream, initially focusing on the insurance, pensions and banking sectors. This will involve scoping and commissioning authoritative legal analysis from leading commercial law firms and academics, translating complex legal findings into practical guidance for boards, trustees and their advisers, and tracking relevant regulatory and disclosure developments across the financial services landscape. The role involves building and maintaining relationships with a wide range of stakeholders, including institutional investors, regulators, professional bodies, and the legal community, as well as representing CCLI at conferences, roundtables and other external forums. Working closely with the Executive Director within a small and collaborative team, the successful candidate will also contribute to communications, strategic development and fundraising activity. We are looking for a qualified solicitor or barrister in England and Wales with strong expertise in financial services law, ideally in insurance, banking, or pensions. Candidates should be able to demonstrate clear engagement with climate change or environmental sustainability, whether through their professional work, research, writing, pro bono activity, or other initiatives that connect legal practice with climate- and nature-related financial risks. To be successful, you need to bring a deep understanding of how financial institutions are structured and regulated, alongside a demonstrable commitment to addressing climate and nature-related financial risks through legal and governance frameworks. You will be a confident communicator, confident and effective in public speaking, with the ability to represent the organisation at conferences, roundtables and stakeholder events, and to communicate complex legal ideas clearly to diverse audiences. This role would suit a self-starter who is comfortable working with a high degree of ownership in a small, purpose-driven organisation and who is motivated by the opportunity to apply their legal expertise to drive meaningful change. To apply, please submit your up-to-date CV by 24 May at 23:59 AM . Shortlisted candidates will then be asked to provide a tailored cover letter. Please note, only successful applicants will be contacted with further information. As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
May 12, 2026
Full time
Harris Hill is delighted to be supporting the recruitment of a Lawyer (UK Financial Sector Focus) on behalf of the Commonwealth Climate and Law Initiative (CCLI). CCLI is a UK charity working at the intersection of law, finance and sustainability, with a global reputation for producing rigorous legal analysis that helps clarify how existing legal frameworks apply to climate and nature-related financial risks. This newly created role will play a key part in shaping CCLI s expanding programme of work on investor fiduciary duties across the UK financial sector. The postholder will lead the development and delivery of CCLI s UK investor fiduciary workstream, initially focusing on the insurance, pensions and banking sectors. This will involve scoping and commissioning authoritative legal analysis from leading commercial law firms and academics, translating complex legal findings into practical guidance for boards, trustees and their advisers, and tracking relevant regulatory and disclosure developments across the financial services landscape. The role involves building and maintaining relationships with a wide range of stakeholders, including institutional investors, regulators, professional bodies, and the legal community, as well as representing CCLI at conferences, roundtables and other external forums. Working closely with the Executive Director within a small and collaborative team, the successful candidate will also contribute to communications, strategic development and fundraising activity. We are looking for a qualified solicitor or barrister in England and Wales with strong expertise in financial services law, ideally in insurance, banking, or pensions. Candidates should be able to demonstrate clear engagement with climate change or environmental sustainability, whether through their professional work, research, writing, pro bono activity, or other initiatives that connect legal practice with climate- and nature-related financial risks. To be successful, you need to bring a deep understanding of how financial institutions are structured and regulated, alongside a demonstrable commitment to addressing climate and nature-related financial risks through legal and governance frameworks. You will be a confident communicator, confident and effective in public speaking, with the ability to represent the organisation at conferences, roundtables and stakeholder events, and to communicate complex legal ideas clearly to diverse audiences. This role would suit a self-starter who is comfortable working with a high degree of ownership in a small, purpose-driven organisation and who is motivated by the opportunity to apply their legal expertise to drive meaningful change. To apply, please submit your up-to-date CV by 24 May at 23:59 AM . Shortlisted candidates will then be asked to provide a tailored cover letter. Please note, only successful applicants will be contacted with further information. As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
# Managing Director, Life SciencesLocation: London, United KingdomEmployment Type: Full-TimeIndustry: Life SciencesJob Family: ConsultingCareer Level: Experienced Serve as the Client Executive for one of North Highland's largest Global Life Sciences accounts (largest in EMEA). Lead a team in the development of the account through hands-on involvement in new business acquisition, growth, delivery quality, client satisfaction, risk management, profitability, and team effectiveness Develop compelling and targeted account strategies that drive new account acquisition Lead large, complex transformation programs or multiple concurrent engagements (R&D, HR & Procurement Transformation, Ops & Supply Chain, and Commercial), with cross-functional teams of 10+ people Manage client investments and a portfolio of projects to meet or exceed margin forecasts Grow as a Life Sciences thought leader by developing your professional network through association membership, speaking, and writing engagements, and community activities Foster team growth by providing strong people leadership and mentorship, ensuring the development of high-performing teams. IDEALLY, WE'D LIKE: Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance with local privacy standards and maintain strict confidentiality. MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Managing Director (Client Executive) in London to join our Global Life Sciences Leadership Team and help us take vision to value and create lasting impact. SUMMARY: This role offers a unique opportunity to shape strategy, lead high-performing teams, and accelerate growth across one of our most dynamic and influential business units. You will serve as the Senior Client Executive for one of North Highland's largest Life Sciences accounts, driving its expansion while forging deep partnerships with leading global Pharmaceutical and Life Sciences organizations. You will ignite transformative ideas, architect new possibilities, and mobilize teams to deliver impact that reimagines what's achievable for our clients and for the industry at large. YOU WILL: Proven executive/Partner level leadership experience in a management consultancy, Big 4 firm, or professional services organization, with deep industry expertise in Life Sciences. Experience leading and growing multi-million-dollar Life Sciences client accounts, with a proven history of delivering measurable results. Demonstrated ability to define and execute business strategies and grow a business unit. A track record of leading large, complex consulting engagements and building relationships with senior-level executives. Strong professional network and a track record of winning and expanding client engagements in Life Sciences. Collaborative leadership style that balances strategic vision with operational delivery. Experience developing high-performing teams that drive measurable business impact.
May 12, 2026
Full time
# Managing Director, Life SciencesLocation: London, United KingdomEmployment Type: Full-TimeIndustry: Life SciencesJob Family: ConsultingCareer Level: Experienced Serve as the Client Executive for one of North Highland's largest Global Life Sciences accounts (largest in EMEA). Lead a team in the development of the account through hands-on involvement in new business acquisition, growth, delivery quality, client satisfaction, risk management, profitability, and team effectiveness Develop compelling and targeted account strategies that drive new account acquisition Lead large, complex transformation programs or multiple concurrent engagements (R&D, HR & Procurement Transformation, Ops & Supply Chain, and Commercial), with cross-functional teams of 10+ people Manage client investments and a portfolio of projects to meet or exceed margin forecasts Grow as a Life Sciences thought leader by developing your professional network through association membership, speaking, and writing engagements, and community activities Foster team growth by providing strong people leadership and mentorship, ensuring the development of high-performing teams. IDEALLY, WE'D LIKE: Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance with local privacy standards and maintain strict confidentiality. MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Managing Director (Client Executive) in London to join our Global Life Sciences Leadership Team and help us take vision to value and create lasting impact. SUMMARY: This role offers a unique opportunity to shape strategy, lead high-performing teams, and accelerate growth across one of our most dynamic and influential business units. You will serve as the Senior Client Executive for one of North Highland's largest Life Sciences accounts, driving its expansion while forging deep partnerships with leading global Pharmaceutical and Life Sciences organizations. You will ignite transformative ideas, architect new possibilities, and mobilize teams to deliver impact that reimagines what's achievable for our clients and for the industry at large. YOU WILL: Proven executive/Partner level leadership experience in a management consultancy, Big 4 firm, or professional services organization, with deep industry expertise in Life Sciences. Experience leading and growing multi-million-dollar Life Sciences client accounts, with a proven history of delivering measurable results. Demonstrated ability to define and execute business strategies and grow a business unit. A track record of leading large, complex consulting engagements and building relationships with senior-level executives. Strong professional network and a track record of winning and expanding client engagements in Life Sciences. Collaborative leadership style that balances strategic vision with operational delivery. Experience developing high-performing teams that drive measurable business impact.
Business Development Manager, Permanent, Basingstoke, Full time, £50K to £55K PA Location: Basingstoke (with occasional travel to events/offices)Salary: Competitive Are you an experienced Business Development professional looking to make a meaningful impact in a growing, professional services environment? This newly created role offers the opportunity to shape, lead, and elevate the Sales strategy during an ambitious phase of expansion.We are seeking a commercially minded Business Development Manager with strong professional services experience to drive strategic planning, strengthen BD capability, and support in delivering sustainable growth. You'll work closely with senior stakeholders to create structure, focus, and momentum across business development activity-ensuring plans are aligned, measurable, and effective. What You'll Be Responsible ForBusiness Development Planning Develop and own the Business Development strategy. Support and align group BD plans to create one cohesive wide approach. Report monthly on KPIs, performance and activity to senior leadership. BD & Event Management Design and coordinate targeted BD campaigns and events, maintaining a rolling annual calendar. Manage strategic sponsorships, awards and directory submissions. Ensure all BD activity aligns to brand standards and objectives. Attendance at events is occasional, not routine. CRM, Data & Analytics Act as the internal CRM champion. Maintain high-quality data and use CRM insights to focus BD priorities. Define and track success measures including pipeline growth, engagement and ROI. Building BD Capability Help shape BD onboarding for new joiners. Identify capability or process gaps and work with HR/People to address them. Promote best practice and consistent BD behaviours across the organisation. Stakeholder CollaborationYou will work closely with: Managing Director, Group leads, Marketing, Operations and external suppliers. About You: Skills & Experience We're Looking ForBusiness Development Expertise (Essential) Proven BD experience within professional services. Strong understanding of relationship-led, referral-based and reputation-driven growth models. Experience influencing senior stakeholders in a group environment. Highly organised, commercially savvy and able to manage multiple priorities with resilience. Strategic Planning & Prioritisation Ability to translate strategy into focused, actionable BD plans. Skilled at prioritising when time, capacity or budget are limited. Confident challenging activity when misaligned to strategy or unlikely to deliver value. Experience planning major events and sponsorships. CRM & Analytical Capability Strong analytical mindset with the ability to interpret BD performance data and ROI. Confident using CRM platforms (HubSpot experience advantageous). Influence & Communication Excellent written and verbal communication skills. Able to influence without authority and communicate clearly with senior stakeholders. Professional credibility suitable for high-value corporate environments. Confident saying "no" when activity is misaligned or unlikely to deliver impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Full time
Business Development Manager, Permanent, Basingstoke, Full time, £50K to £55K PA Location: Basingstoke (with occasional travel to events/offices)Salary: Competitive Are you an experienced Business Development professional looking to make a meaningful impact in a growing, professional services environment? This newly created role offers the opportunity to shape, lead, and elevate the Sales strategy during an ambitious phase of expansion.We are seeking a commercially minded Business Development Manager with strong professional services experience to drive strategic planning, strengthen BD capability, and support in delivering sustainable growth. You'll work closely with senior stakeholders to create structure, focus, and momentum across business development activity-ensuring plans are aligned, measurable, and effective. What You'll Be Responsible ForBusiness Development Planning Develop and own the Business Development strategy. Support and align group BD plans to create one cohesive wide approach. Report monthly on KPIs, performance and activity to senior leadership. BD & Event Management Design and coordinate targeted BD campaigns and events, maintaining a rolling annual calendar. Manage strategic sponsorships, awards and directory submissions. Ensure all BD activity aligns to brand standards and objectives. Attendance at events is occasional, not routine. CRM, Data & Analytics Act as the internal CRM champion. Maintain high-quality data and use CRM insights to focus BD priorities. Define and track success measures including pipeline growth, engagement and ROI. Building BD Capability Help shape BD onboarding for new joiners. Identify capability or process gaps and work with HR/People to address them. Promote best practice and consistent BD behaviours across the organisation. Stakeholder CollaborationYou will work closely with: Managing Director, Group leads, Marketing, Operations and external suppliers. About You: Skills & Experience We're Looking ForBusiness Development Expertise (Essential) Proven BD experience within professional services. Strong understanding of relationship-led, referral-based and reputation-driven growth models. Experience influencing senior stakeholders in a group environment. Highly organised, commercially savvy and able to manage multiple priorities with resilience. Strategic Planning & Prioritisation Ability to translate strategy into focused, actionable BD plans. Skilled at prioritising when time, capacity or budget are limited. Confident challenging activity when misaligned to strategy or unlikely to deliver value. Experience planning major events and sponsorships. CRM & Analytical Capability Strong analytical mindset with the ability to interpret BD performance data and ROI. Confident using CRM platforms (HubSpot experience advantageous). Influence & Communication Excellent written and verbal communication skills. Able to influence without authority and communicate clearly with senior stakeholders. Professional credibility suitable for high-value corporate environments. Confident saying "no" when activity is misaligned or unlikely to deliver impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Marine Society & Sea Cadets (MSSC) is a long-established and ambitious charity, supporting young people across the UK to develop confidence, resilience and skills for life. Through a network of over 400 units and the commitment of more than 9,000 volunteers, MSSC works with over 14,000 young people each year, providing transformative experiences rooted in challenge, community, learning and adventure. We are proud of the difference we can make to young people s lives, often in communities that are challenging for other charities to reach. We are now seeking a Director of Volunteering & Growth to join the Senior Leadership Team at an important point in our development. We have an ambition to significantly grow our Cadet numbers, requiring us to strengthen our infrastructure, grow our reach and volunteer numbers, and ensure we are delivering consistently high-quality experiences across the country. Reporting to the Chief Executive, this is a broad and pivotal leadership role with responsibility for a diverse and operationally critical portfolio. Key responsibilities will include: Focusing on growing our Cadet and Volunteer numbers, supporting MSSC to expand its reach and impact while maintaining quality and consistency Leading and developing our Volunteering strategy, strengthening the recruitment, retention and support for the large, national volunteer base which is vital for our successful expansion Providing strategic leadership supporting young people through safeguarding and ensuring the Cadet Voice is heard and reflected in our decisions, and we strive for consistently high standards across the organisation Overseeing safety, safeguarding, risk and compliance, ensuring robust frameworks and a strong organisational culture in relation to safety, governance and accountability Driving the development of systems, processes and infrastructure to enable effective delivery at scale across a dispersed network of federated local Units Leading core support functions, including governance, legal and risk, policy and insight, conflict resolution ensuring the organisation operates efficiently and sustainably Working collaboratively across the Senior Leadership Team, helping to shape strategic direction and deliver and monitor progress against organisational priorities This is an exciting, broad role and we are not expecting someone to bring experience across all aspects; you will be supported by a team with functional expertise. We are looking for experience of driving strategic development and growth within complex, volunteer-led organisations, working at scale with volunteers, including leading services that support, enable and engage diverse volunteer communities. You will also have a strong understanding of governance, safeguarding and risk, alongside a track record of delivering transformation and improvement. Just as importantly, you will bring a collaborative, inclusive and values-driven approach, and a genuine passion for improving outcomes for young people. Experience within the youth sector would be welcome but is not essential. This is an opportunity to join a high impact, well-established organisation with a strong sense of purpose and a clear platform for growth, and to play a key role in shaping how it delivers its mission in the years ahead. A full recruitment pack, including details of the role and selection process, is available through the Apply button. Our recruitment partner is James Stephens, Director, Morgan Law Executive Search. Applications should be submitted as a CV and supporting statement. The closing date for applications is 11pm on Monday 1st June. MSSC is committed to building a diverse and inclusive organisation and welcomes applications from all backgrounds.
May 12, 2026
Full time
Marine Society & Sea Cadets (MSSC) is a long-established and ambitious charity, supporting young people across the UK to develop confidence, resilience and skills for life. Through a network of over 400 units and the commitment of more than 9,000 volunteers, MSSC works with over 14,000 young people each year, providing transformative experiences rooted in challenge, community, learning and adventure. We are proud of the difference we can make to young people s lives, often in communities that are challenging for other charities to reach. We are now seeking a Director of Volunteering & Growth to join the Senior Leadership Team at an important point in our development. We have an ambition to significantly grow our Cadet numbers, requiring us to strengthen our infrastructure, grow our reach and volunteer numbers, and ensure we are delivering consistently high-quality experiences across the country. Reporting to the Chief Executive, this is a broad and pivotal leadership role with responsibility for a diverse and operationally critical portfolio. Key responsibilities will include: Focusing on growing our Cadet and Volunteer numbers, supporting MSSC to expand its reach and impact while maintaining quality and consistency Leading and developing our Volunteering strategy, strengthening the recruitment, retention and support for the large, national volunteer base which is vital for our successful expansion Providing strategic leadership supporting young people through safeguarding and ensuring the Cadet Voice is heard and reflected in our decisions, and we strive for consistently high standards across the organisation Overseeing safety, safeguarding, risk and compliance, ensuring robust frameworks and a strong organisational culture in relation to safety, governance and accountability Driving the development of systems, processes and infrastructure to enable effective delivery at scale across a dispersed network of federated local Units Leading core support functions, including governance, legal and risk, policy and insight, conflict resolution ensuring the organisation operates efficiently and sustainably Working collaboratively across the Senior Leadership Team, helping to shape strategic direction and deliver and monitor progress against organisational priorities This is an exciting, broad role and we are not expecting someone to bring experience across all aspects; you will be supported by a team with functional expertise. We are looking for experience of driving strategic development and growth within complex, volunteer-led organisations, working at scale with volunteers, including leading services that support, enable and engage diverse volunteer communities. You will also have a strong understanding of governance, safeguarding and risk, alongside a track record of delivering transformation and improvement. Just as importantly, you will bring a collaborative, inclusive and values-driven approach, and a genuine passion for improving outcomes for young people. Experience within the youth sector would be welcome but is not essential. This is an opportunity to join a high impact, well-established organisation with a strong sense of purpose and a clear platform for growth, and to play a key role in shaping how it delivers its mission in the years ahead. A full recruitment pack, including details of the role and selection process, is available through the Apply button. Our recruitment partner is James Stephens, Director, Morgan Law Executive Search. Applications should be submitted as a CV and supporting statement. The closing date for applications is 11pm on Monday 1st June. MSSC is committed to building a diverse and inclusive organisation and welcomes applications from all backgrounds.
Client Manager Job, Hale Your new firm A well-established and forward-thinking accountancy practice based in Hale is seeking a talented Client Manager to join their growing team. This firm is known for its supportive culture, flexible working environment, and commitment to staff development. With a strong reputation in the region and a diverse client base, they offer a dynamic and rewarding place to build your career. Your new role As a Client Manager, you'll take ownership of a varied portfolio of clients, including sole traders, partnerships, and limited companies. You'll be responsible for delivering high-quality services across accounts preparation, tax compliance, and general advisory work. This is a client-facing role where you'll build long-term relationships, manage workflow, and support junior team members through review and mentorship. You'll also work closely with the Directors and wider team to identify opportunities for growth and ensure a proactive, value-added service. What you'll need to succeed You'll be either ACA/ACCA qualified or qualified by experience, with a solid background in accountancy practice. You'll have strong technical skills across accounts and tax, excellent communication abilities, and a genuine passion for client service. A collaborative mindset, commercial awareness, and the ability to manage your own portfolio effectively are key to success in this role. What you'll get in return In return, you'll join a progressive and people-focused firm offering: A competitive salary Flexible and hybrid working options (post-probation)Time off in lieu (TOIL) system Buy/sell holiday scheme Monthly team treats, summer socials & Christmas party Fully funded CPD and ongoing training Life assurance & cycle to work scheme "Dress for your diary" policyThis is a fantastic opportunity for someone looking to take the next step in their career with genuine scope for progression into senior leadership roles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Full time
Client Manager Job, Hale Your new firm A well-established and forward-thinking accountancy practice based in Hale is seeking a talented Client Manager to join their growing team. This firm is known for its supportive culture, flexible working environment, and commitment to staff development. With a strong reputation in the region and a diverse client base, they offer a dynamic and rewarding place to build your career. Your new role As a Client Manager, you'll take ownership of a varied portfolio of clients, including sole traders, partnerships, and limited companies. You'll be responsible for delivering high-quality services across accounts preparation, tax compliance, and general advisory work. This is a client-facing role where you'll build long-term relationships, manage workflow, and support junior team members through review and mentorship. You'll also work closely with the Directors and wider team to identify opportunities for growth and ensure a proactive, value-added service. What you'll need to succeed You'll be either ACA/ACCA qualified or qualified by experience, with a solid background in accountancy practice. You'll have strong technical skills across accounts and tax, excellent communication abilities, and a genuine passion for client service. A collaborative mindset, commercial awareness, and the ability to manage your own portfolio effectively are key to success in this role. What you'll get in return In return, you'll join a progressive and people-focused firm offering: A competitive salary Flexible and hybrid working options (post-probation)Time off in lieu (TOIL) system Buy/sell holiday scheme Monthly team treats, summer socials & Christmas party Fully funded CPD and ongoing training Life assurance & cycle to work scheme "Dress for your diary" policyThis is a fantastic opportunity for someone looking to take the next step in their career with genuine scope for progression into senior leadership roles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
About Us Rape Crisis South London (RCSL) is a proudly feminist organisation providing specialist support to women and girls who have experienced rape and/or childhood sexual violence. Our work is grounded in survivor led, trauma informed and intersectional feminist practice. Our vision: A world free from sexual violence, where survivors are believed, respected and supported. Our mission: To provide high quality, specialist support and to challenge the structures that enable sexual violence. About the Role The Finance officer is responsible for vital financial functions, including recording all financial transactions and assigning income and expenditures to appropriate funds, projects, and cost centres, processing BACS payments and assisting with processing of month end schedules, among other duties. This role is integral to the overall administration of the charity. What You Will Do Process sales and purchase invoices, payments, receipts and banking. Reconcile bank / credit card / fixed assets accounts monthly together with processing relevant journals. Manage Debtor and Creditor accounts and ensure that outstanding accounts are settled in a timely manner Preparation and processing of month end schedules as requested e.g., salary journal. Assisting with year-end audit procedures and deal with relevant queries and questions. Assisting the Director of Finance and Resources and Finance Manager in the review and implementation of all finance policies and procedures. Assisting the Director of Finance and Resources and Finance Manager in budget, forecast and management accounts preparation. About You Describe the type of person you are looking for and how this role fits with our values and culture. You must be someone who will promote and work in line with the vision, values and feminist ethos of Rape Crisis throughout the whole organisation and externally. Someone who will uphold the rights of survivors of sexual violence and proactively assess the needs and safety of survivors to ensure that any risks/needs identified are addressed, having full regard to the relevant Safeguarding policies. You must be proactive in your personal learning and development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role. Ready to participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans. You must have a willingness for undertaking any other duties appropriate Person Specification Essential AAT Qualified or equivalent, OR Qualified by experience, OR actively working towards an accounting qualification or willing to undertake professional development with further training. Experienced in using accounting software is essential Proficient user of Microsoft Office 365, particularly Excel and Word. High level of accuracy and attention to detail. Understanding of the need for professional confidentiality. Highly organised and efficient, able to work under pressure. Desirable At least 2 years hands-on experience in a comparable role in a charity/not-for-profit organisation. Relevant knowledge of SORPs related to charities What You Bring Commitment to feminist, survivor led practice Anti racist and anti discriminatory values Ability to work independently and collaboratively Commitment to learning, reflection and self care Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing. This includes: Promoting the safety and wellbeing of service users Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values based interviews Verification of identity, qualifications and employment history Reference checks DBS checks (enhanced or basic, depending on the role) Safeguarding training and ongoing supervision Equality, Feminism and Inclusion RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We particularly welcome applications from women who are under represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors including: Race and ethnicity Disability Sexuality and gender identity Socio economic background Immigration status Faith and culture We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role. Interview Process Shortlisted applicants will be invited to an interview, usually conducted via MS Teams. Post holder will be required to undertake Stage one: MS Teams with the Finance Manager and two other panel members. The whole process from advertisement to appointment, may take up to 3 -4 weeks. Post holder will be required to undertake either Basic DBS The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. Basic DBS The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Feminist and trauma informed practice Role specific responsibilities Role specific assessment details Post holder will be required to undertake either Enhanced or Basic DBS This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). Applicants must have the right to work in the UK. How to Apply Please submit: Your CV A cover letter outlining your suitability for the role Applications should be sent in PDF format to our recruitment inbox. Interview date(s): W/c 8 June 2026 Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on for future opportunities and updates. AI in Job Applications We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. Data Protection RCSL will process personal data in line with UK data protection legislation and our Recruitment & Selection Policy. Information provided during the recruitment process will only be used for the purpose of assessing your application. Accessibility If you need an adjustment or additional support to apply, please contact the People & Culture team to discuss how we can help. Charity Number: Rape Crisis South London
May 12, 2026
Full time
About Us Rape Crisis South London (RCSL) is a proudly feminist organisation providing specialist support to women and girls who have experienced rape and/or childhood sexual violence. Our work is grounded in survivor led, trauma informed and intersectional feminist practice. Our vision: A world free from sexual violence, where survivors are believed, respected and supported. Our mission: To provide high quality, specialist support and to challenge the structures that enable sexual violence. About the Role The Finance officer is responsible for vital financial functions, including recording all financial transactions and assigning income and expenditures to appropriate funds, projects, and cost centres, processing BACS payments and assisting with processing of month end schedules, among other duties. This role is integral to the overall administration of the charity. What You Will Do Process sales and purchase invoices, payments, receipts and banking. Reconcile bank / credit card / fixed assets accounts monthly together with processing relevant journals. Manage Debtor and Creditor accounts and ensure that outstanding accounts are settled in a timely manner Preparation and processing of month end schedules as requested e.g., salary journal. Assisting with year-end audit procedures and deal with relevant queries and questions. Assisting the Director of Finance and Resources and Finance Manager in the review and implementation of all finance policies and procedures. Assisting the Director of Finance and Resources and Finance Manager in budget, forecast and management accounts preparation. About You Describe the type of person you are looking for and how this role fits with our values and culture. You must be someone who will promote and work in line with the vision, values and feminist ethos of Rape Crisis throughout the whole organisation and externally. Someone who will uphold the rights of survivors of sexual violence and proactively assess the needs and safety of survivors to ensure that any risks/needs identified are addressed, having full regard to the relevant Safeguarding policies. You must be proactive in your personal learning and development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role. Ready to participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans. You must have a willingness for undertaking any other duties appropriate Person Specification Essential AAT Qualified or equivalent, OR Qualified by experience, OR actively working towards an accounting qualification or willing to undertake professional development with further training. Experienced in using accounting software is essential Proficient user of Microsoft Office 365, particularly Excel and Word. High level of accuracy and attention to detail. Understanding of the need for professional confidentiality. Highly organised and efficient, able to work under pressure. Desirable At least 2 years hands-on experience in a comparable role in a charity/not-for-profit organisation. Relevant knowledge of SORPs related to charities What You Bring Commitment to feminist, survivor led practice Anti racist and anti discriminatory values Ability to work independently and collaboratively Commitment to learning, reflection and self care Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing. This includes: Promoting the safety and wellbeing of service users Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values based interviews Verification of identity, qualifications and employment history Reference checks DBS checks (enhanced or basic, depending on the role) Safeguarding training and ongoing supervision Equality, Feminism and Inclusion RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We particularly welcome applications from women who are under represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors including: Race and ethnicity Disability Sexuality and gender identity Socio economic background Immigration status Faith and culture We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role. Interview Process Shortlisted applicants will be invited to an interview, usually conducted via MS Teams. Post holder will be required to undertake Stage one: MS Teams with the Finance Manager and two other panel members. The whole process from advertisement to appointment, may take up to 3 -4 weeks. Post holder will be required to undertake either Basic DBS The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. Basic DBS The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Feminist and trauma informed practice Role specific responsibilities Role specific assessment details Post holder will be required to undertake either Enhanced or Basic DBS This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). Applicants must have the right to work in the UK. How to Apply Please submit: Your CV A cover letter outlining your suitability for the role Applications should be sent in PDF format to our recruitment inbox. Interview date(s): W/c 8 June 2026 Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on for future opportunities and updates. AI in Job Applications We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. Data Protection RCSL will process personal data in line with UK data protection legislation and our Recruitment & Selection Policy. Information provided during the recruitment process will only be used for the purpose of assessing your application. Accessibility If you need an adjustment or additional support to apply, please contact the People & Culture team to discuss how we can help. Charity Number: Rape Crisis South London
