A multi-trade construction business is seeking an experienced Site Manager for kitchen and bathroom refurbishments within the social housing sector. The ideal candidate should have at least 2 years of proven experience, strong communication skills, and a customer-focused mindset. Key responsibilities include managing project progress, liaising with clients, and ensuring site safety. A supportive culture and various benefits are offered, highlighting a commitment to team development and employee wellbeing.
May 04, 2026
Full time
A multi-trade construction business is seeking an experienced Site Manager for kitchen and bathroom refurbishments within the social housing sector. The ideal candidate should have at least 2 years of proven experience, strong communication skills, and a customer-focused mindset. Key responsibilities include managing project progress, liaising with clients, and ensuring site safety. A supportive culture and various benefits are offered, highlighting a commitment to team development and employee wellbeing.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
May 04, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Role Purpose Our General Managers are the ultimate leaders, setting the tone and culture within their Brewpubs. You will be an expert at getting the best out of people, able to coach and develop your team to deliver flawless execution and service within a fun and supportive environment. We value your work/life balance, therefore all of our General Managers are contracted to work 40 hours per week. Food is particularly important at Brewhouse & Kitchen - as such you will be passionate about our dining menu, drinks (particularly craft beer) and outstanding service. You must be confident in managing front of house, a robust kitchen operation and ready to take on the unique element of the microbrewery at B&K. Your operational standards will be of utmost importance, ensuring you trade your Brewpub in a safe, legal and compliant way. As a General Manager, you will have full ownership of your Brewpub P&L, lead shifts including opening & closing the Brewpub, act as the key contact for the community in your site and be a decision maker who is determined to grow their business and deliver our operational standards "The B&K Way" perfectly. This is an important site needing an operator with a proven track record, who can consistently build sales and increase market share within the area and community. We would very much welcome applications from Welsh speakers. Benefits of being a B&K General Manager Award winning employer - Best Brewing Pub Company & Best Companies Accredited 2025 Competitive Salary + tronc Bonus scheme with the opportunity to significantly enhance your annual salary 40 Hour working week (Full time equivalent) Access your pay early with Hastee Pay, including financial wellbeing support Free team meal on every shift 30% off Food, Drink, Accommodation & Experience's in our Brewpubs and more Access to Brewhub - with over 3000+ discounts & cashback opportunities Cycle to Work scheme Annual incentive trips and benefits Access to award winning learning & development and apprenticeship programmes Enhanced Maternity and Paternity Pay Flexible shifts to fit in with life! At Brewhouse & Kitchen we are a 'people first' business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.
May 04, 2026
Full time
Role Purpose Our General Managers are the ultimate leaders, setting the tone and culture within their Brewpubs. You will be an expert at getting the best out of people, able to coach and develop your team to deliver flawless execution and service within a fun and supportive environment. We value your work/life balance, therefore all of our General Managers are contracted to work 40 hours per week. Food is particularly important at Brewhouse & Kitchen - as such you will be passionate about our dining menu, drinks (particularly craft beer) and outstanding service. You must be confident in managing front of house, a robust kitchen operation and ready to take on the unique element of the microbrewery at B&K. Your operational standards will be of utmost importance, ensuring you trade your Brewpub in a safe, legal and compliant way. As a General Manager, you will have full ownership of your Brewpub P&L, lead shifts including opening & closing the Brewpub, act as the key contact for the community in your site and be a decision maker who is determined to grow their business and deliver our operational standards "The B&K Way" perfectly. This is an important site needing an operator with a proven track record, who can consistently build sales and increase market share within the area and community. We would very much welcome applications from Welsh speakers. Benefits of being a B&K General Manager Award winning employer - Best Brewing Pub Company & Best Companies Accredited 2025 Competitive Salary + tronc Bonus scheme with the opportunity to significantly enhance your annual salary 40 Hour working week (Full time equivalent) Access your pay early with Hastee Pay, including financial wellbeing support Free team meal on every shift 30% off Food, Drink, Accommodation & Experience's in our Brewpubs and more Access to Brewhub - with over 3000+ discounts & cashback opportunities Cycle to Work scheme Annual incentive trips and benefits Access to award winning learning & development and apprenticeship programmes Enhanced Maternity and Paternity Pay Flexible shifts to fit in with life! At Brewhouse & Kitchen we are a 'people first' business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.
Our client a well established and growing manufacturing business based across the UK are looking for a hands-on and results-driven Manufacturing Manager to lead a medium-sized production team and drive continuous improvement across the shop floor. This role is ideal for someone who combines strong leadership capability with a deep understanding of manufacturing operations, efficiency optimisation, and team development. Key Responsibilities Lead, coach, and develop a team of supervisors and operators, fostering a culture of accountability, safety, and continuous improvement. Oversee daily manufacturing operations to ensure production targets, quality standards, and delivery deadlines are consistently met. Identify and implement shop floor improvements, including process optimization, waste reduction, and efficiency gains. Drive lean manufacturing initiatives and continuous improvement projects (e.g., Kaizen, 5S, root cause analysis). Monitor KPIs and performance metrics, taking corrective action where needed. Collaborate cross-functionally with engineering, quality, and supply chain teams to resolve production issues and improve overall performance. Ensure compliance with health, safety, and environmental standards. Manage resource planning, including staffing, scheduling, and equipment utilization. The Ideal Candidate Proven experience in a manufacturing leadership role, managing medium-sized teams (typically employees). A background in Furniture would be advantageous Strong knowledge of manufacturing processes and continuous improvement methodologies. Demonstrated ability to drive operational improvements and deliver measurable results. Effective leadership and communication skills, with the ability to engage and motivate teams on the shop floor. Analytical mindset with a data-driven approach to problem-solving. Experience working in fast-paced production environments. Preferred Qualifications Degree or equivalent experience in engineering, manufacturing, or a related field. Lean Six Sigma certification or similar continuous improvement training. Experience with ERP/MRP systems. We want someone who is visible on the shop floor, proactive in identifying opportunities for improvement, and capable of leading change from the front.
May 04, 2026
Full time
Our client a well established and growing manufacturing business based across the UK are looking for a hands-on and results-driven Manufacturing Manager to lead a medium-sized production team and drive continuous improvement across the shop floor. This role is ideal for someone who combines strong leadership capability with a deep understanding of manufacturing operations, efficiency optimisation, and team development. Key Responsibilities Lead, coach, and develop a team of supervisors and operators, fostering a culture of accountability, safety, and continuous improvement. Oversee daily manufacturing operations to ensure production targets, quality standards, and delivery deadlines are consistently met. Identify and implement shop floor improvements, including process optimization, waste reduction, and efficiency gains. Drive lean manufacturing initiatives and continuous improvement projects (e.g., Kaizen, 5S, root cause analysis). Monitor KPIs and performance metrics, taking corrective action where needed. Collaborate cross-functionally with engineering, quality, and supply chain teams to resolve production issues and improve overall performance. Ensure compliance with health, safety, and environmental standards. Manage resource planning, including staffing, scheduling, and equipment utilization. The Ideal Candidate Proven experience in a manufacturing leadership role, managing medium-sized teams (typically employees). A background in Furniture would be advantageous Strong knowledge of manufacturing processes and continuous improvement methodologies. Demonstrated ability to drive operational improvements and deliver measurable results. Effective leadership and communication skills, with the ability to engage and motivate teams on the shop floor. Analytical mindset with a data-driven approach to problem-solving. Experience working in fast-paced production environments. Preferred Qualifications Degree or equivalent experience in engineering, manufacturing, or a related field. Lean Six Sigma certification or similar continuous improvement training. Experience with ERP/MRP systems. We want someone who is visible on the shop floor, proactive in identifying opportunities for improvement, and capable of leading change from the front.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Salesforce Product Manager (known internally as Product Manager) Full-time, 12-month Fixed-Term opportunity (37.5 hours) Beeston, Nottingham: £70,021 - £73,706 Farringdon, London: £77,801 - £81,895 Our mission : MTVH is one of the UK's largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role : We're looking for an experienced Product Manager to lead the internal Salesforce product development work at MTVH. As a Product Manager, you'll be passionate about bringing a product mindset to develop quality internally focused Salesforce solutions. You'll make it easier for colleagues to operate and deliver excellent customer services, by creating solutions that streamline business processes, improve communication, transparency, accountability and create a much-improved colleague and customer experience. Aligned to our new MTVH 2030 Strategy, we have an ambitious multiyear plan to roll-out Salesforce across MTVH. You'll be working with different teams that manage a variety of services, ranging from the sales and marketing of our homes, through to the ongoing management of our properties, including complex resident services that support them to live well in their homes. You'll be focussing on developing Salesforce solutions for our property services, helping us improve the management and safety of our homes, through to enabling customers to self-serve for repairs to their home; powered by Salesforce's business process and workforce management capabilities. Your responsibilities : You'll be responsible for creating and communicating a strategy and outcome-oriented Salesforce development roadmap. Your customers are the employees of MTVH, but you'll act as a conduit between our customers, the business and the Technology team to make sure internal solutions are aligned to our business goals and ultimately meet the needs of our customers. Supported by our Digital Product Managers, you'll ensure Salesforce development enables digital transformation, and that digital by default is the approach taken for the majority of services enabled using Salesforce. Working in an agile, multi-disciplinary project team, you'll lead the delivery of the Salesforce roadmap of work. You'll take on ownership of the product backlog, working closely with the Salesforce Solution architect and tech leads to refine user stories required to deliver solutions. Working in 2 week sprints, you'll lead the teams rituals to deliver the product backlog. You'll work closely with the System Trainers to plan for the delivery of solutions, including communications, training, adoption and benefits realisation. You'll be the main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You have experience as a Product Manager, ideally delivering internally focused, CRM or digital solutions are customer focused and passionate about bringing a product mindset to develop quality solutions for internal customers are a strong communicator and influencer and will be adept at communicating your vision for Salesforce development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Key dates: initial first-round MS Teams interviews will be scheduled from week commencing 27 April. Second-round interviews will be scheduled following vacancy closure, followed by a final round simulation task and presentation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
May 04, 2026
Seasonal
Salesforce Product Manager (known internally as Product Manager) Full-time, 12-month Fixed-Term opportunity (37.5 hours) Beeston, Nottingham: £70,021 - £73,706 Farringdon, London: £77,801 - £81,895 Our mission : MTVH is one of the UK's largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role : We're looking for an experienced Product Manager to lead the internal Salesforce product development work at MTVH. As a Product Manager, you'll be passionate about bringing a product mindset to develop quality internally focused Salesforce solutions. You'll make it easier for colleagues to operate and deliver excellent customer services, by creating solutions that streamline business processes, improve communication, transparency, accountability and create a much-improved colleague and customer experience. Aligned to our new MTVH 2030 Strategy, we have an ambitious multiyear plan to roll-out Salesforce across MTVH. You'll be working with different teams that manage a variety of services, ranging from the sales and marketing of our homes, through to the ongoing management of our properties, including complex resident services that support them to live well in their homes. You'll be focussing on developing Salesforce solutions for our property services, helping us improve the management and safety of our homes, through to enabling customers to self-serve for repairs to their home; powered by Salesforce's business process and workforce management capabilities. Your responsibilities : You'll be responsible for creating and communicating a strategy and outcome-oriented Salesforce development roadmap. Your customers are the employees of MTVH, but you'll act as a conduit between our customers, the business and the Technology team to make sure internal solutions are aligned to our business goals and ultimately meet the needs of our customers. Supported by our Digital Product Managers, you'll ensure Salesforce development enables digital transformation, and that digital by default is the approach taken for the majority of services enabled using Salesforce. Working in an agile, multi-disciplinary project team, you'll lead the delivery of the Salesforce roadmap of work. You'll take on ownership of the product backlog, working closely with the Salesforce Solution architect and tech leads to refine user stories required to deliver solutions. Working in 2 week sprints, you'll lead the teams rituals to deliver the product backlog. You'll work closely with the System Trainers to plan for the delivery of solutions, including communications, training, adoption and benefits realisation. You'll be the main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You have experience as a Product Manager, ideally delivering internally focused, CRM or digital solutions are customer focused and passionate about bringing a product mindset to develop quality solutions for internal customers are a strong communicator and influencer and will be adept at communicating your vision for Salesforce development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Key dates: initial first-round MS Teams interviews will be scheduled from week commencing 27 April. Second-round interviews will be scheduled following vacancy closure, followed by a final round simulation task and presentation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Regional People Partner (South West) Location: South West England (field-based with regular travel across the region) Reporting to: Head of People Salary: Up to £45,000 DOE + generous car allowance Contract: Full time, permanent About Harbour Hotels Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams. Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations. The Role We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group. You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection. Working closely with our retained HR consultancy (who provide day to day advisory support), this role focuses on ownership, coaching, hands on HR operations and people strategy delivery. You'll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities. This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast paced, multi site environment. Key Responsibilities HR Business Partnering & Operational Support Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships Provide hands on HR support across the full employee lifecycle Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values Ensure consistent application of HR policies, procedures and employment legislation Employee Relations (Group-Wide) Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management Develop the ER capability of General Managers and senior hotel leaders Compliance & Governance Ensure all team members have valid and up to date Right to Work documentation Drive compliance with employment law, company policies and internal standards Support audits and ensure hotels remain aligned with people-related regulatory requirements People Systems & Data Ensure hotels are using People Systems correctly and consistently Support system adoption, data accuracy and adherence to processes Use people data to identify trends, risks and opportunities within the region Learning & Development Deliver and support HR-related training workshops for hotel leadership teams Identify people capability gaps and work with the Head of People to develop solutions People Strategy & Projects Support the delivery of the wider People Strategy across the region Contribute to HR policy development, review and implementation Partner on HR projects and initiatives as required Travel Requirements Regular weekly travel across hotels in the South West Occasional travel to South East locations and Head Office meetings About You You'll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business. Essential CIPD Level 5 Proven experience in a multi-site HR role Strong hands on HR operational and ER experience Ability to self manage, prioritise and work autonomously Confident coaching senior leaders and influencing decision making Full UK driving licence Desirable Experience within hospitality, ideally luxury leisure hotels Alternatively, background in retail or other fast paced, customer focused, multi site environments Experience working alongside external HR consultants What's in It for You Competitive salary up to £45,000 DOE Generous car allowance High level of autonomy to manage your own diary and region Significant exposure to complex ER and strategic HR activity Supportive Head of People and close knit HR team Opportunity to make a visible impact across a growing luxury hotel collection
May 04, 2026
Full time
Regional People Partner (South West) Location: South West England (field-based with regular travel across the region) Reporting to: Head of People Salary: Up to £45,000 DOE + generous car allowance Contract: Full time, permanent About Harbour Hotels Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams. Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations. The Role We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group. You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection. Working closely with our retained HR consultancy (who provide day to day advisory support), this role focuses on ownership, coaching, hands on HR operations and people strategy delivery. You'll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities. This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast paced, multi site environment. Key Responsibilities HR Business Partnering & Operational Support Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships Provide hands on HR support across the full employee lifecycle Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values Ensure consistent application of HR policies, procedures and employment legislation Employee Relations (Group-Wide) Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management Develop the ER capability of General Managers and senior hotel leaders Compliance & Governance Ensure all team members have valid and up to date Right to Work documentation Drive compliance with employment law, company policies and internal standards Support audits and ensure hotels remain aligned with people-related regulatory requirements People Systems & Data Ensure hotels are using People Systems correctly and consistently Support system adoption, data accuracy and adherence to processes Use people data to identify trends, risks and opportunities within the region Learning & Development Deliver and support HR-related training workshops for hotel leadership teams Identify people capability gaps and work with the Head of People to develop solutions People Strategy & Projects Support the delivery of the wider People Strategy across the region Contribute to HR policy development, review and implementation Partner on HR projects and initiatives as required Travel Requirements Regular weekly travel across hotels in the South West Occasional travel to South East locations and Head Office meetings About You You'll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business. Essential CIPD Level 5 Proven experience in a multi-site HR role Strong hands on HR operational and ER experience Ability to self manage, prioritise and work autonomously Confident coaching senior leaders and influencing decision making Full UK driving licence Desirable Experience within hospitality, ideally luxury leisure hotels Alternatively, background in retail or other fast paced, customer focused, multi site environments Experience working alongside external HR consultants What's in It for You Competitive salary up to £45,000 DOE Generous car allowance High level of autonomy to manage your own diary and region Significant exposure to complex ER and strategic HR activity Supportive Head of People and close knit HR team Opportunity to make a visible impact across a growing luxury hotel collection
Global Events Executive page is loaded Global Events Executivelocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-07727Freshfields is a global law firm with a long-standing reputation for excellence, collaboration and innovation. Our events play a vital role in building relationships, showcasing our expertise and bringing our people and clients together in meaningful ways.We are now looking for a Global Event Executive to join our Events team, supporting the delivery of high-quality client and internal events across the firm. This is a hands-on role, ideal for someone who enjoys variety, takes pride in detail, and is curious about how events can create real impact. About the role Working closely with the UK Global Event Managers, you will support the day-to-day planning and delivery of a wide range of events - from corporate hospitality and flagship conferences to internal and hybrid events. You will play an important role in ensuring events are delivered smoothly, creatively and in line with the firm's growth and client engagement strategy.This role offers exposure to a broad stakeholder group across Business Development, practice areas and external suppliers, and is a great opportunity to build expertise in a complex, fast-moving professional services environment. Key responsibilities: Corporate hospitality management You will take the lead on day-to-day corporate hospitality bookings, supporting a growing demand for high-quality, experience-led events such as cricket, tennis and rugby. You will help ensure these events feel genuinely worthwhile for guests and aligned with evolving expectations around experience and value. Event information sharing and stakeholder engagement You will maintain the corporate hospitality SharePoint site, proactively sharing information on upcoming events, new venues, supplier insights and creative ideas. The site will be a key tool for promoting best practice, sharing feedback from previous events, supporting budget planning and highlighting approval processes (including ABC and DMP). Venue and supplier research Keeping our knowledge current is essential. You will research venues, suppliers and emerging trends, helping to build a comprehensive and up-to-date resource covering venues, hospitality options and event partners. You will also help the team stay informed about new technologies and tools shaping the events industry. Tools, data and best practice You will support the global team by updating and maintaining event tools, templates and guidance, helping to promote self-service across the business and reducing ad-hoc queries. You will also ensure event data is accurately captured in Salesforce and Eventogy, including costs, guest lists and feedback, recognising how vital this data is for client strategy and decision-making. Invitations and branding support Working closely with Business Development, CRM and design teams, you will support invitation processes across events, sense-checking branding and language, advising on guest list coordination, and helping ensure a joined-up approach to who is invited to what. Event delivery and onsite support You will support the UK Global Event Managers in the lead-up to, and on the day of, larger events and conferences. This will occasionally involve early starts, late finishes or evening work. Corporate memberships You will lead on advisory support for corporate memberships in London, researching opportunities that enhance both client engagement and employee experience. About you You will bring a proactive, thoughtful approach and enjoy working collaboratively with others. You are comfortable juggling different priorities, take pride in high standards, and are interested in how events can evolve to deliver meaningful experiences. Essential experience and skills: Demonstrable experience in the events industry, ideally within a professional services environment (legal, accountancy, consultancy or technology). Strong emotional intelligence, creativity and professional judgement, particularly in relationship management, venue selection and event risk. Excellent organisational and project management skills, with the ability to manage multiple deadlines and shifting priorities. Strong written and verbal communication skills, with a high level of accuracy and attention to detail. Confidence working with Microsoft Word, PowerPoint and Excel. A flexible, resilient mindset and enthusiasm for learning and developing as a trusted advisor to the business. Desirable experience: Experience of virtual or hybrid event platforms. Familiarity with online delegate registration tools. Inclusion Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.Freshfields is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.
May 04, 2026
Full time
Global Events Executive page is loaded Global Events Executivelocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-07727Freshfields is a global law firm with a long-standing reputation for excellence, collaboration and innovation. Our events play a vital role in building relationships, showcasing our expertise and bringing our people and clients together in meaningful ways.We are now looking for a Global Event Executive to join our Events team, supporting the delivery of high-quality client and internal events across the firm. This is a hands-on role, ideal for someone who enjoys variety, takes pride in detail, and is curious about how events can create real impact. About the role Working closely with the UK Global Event Managers, you will support the day-to-day planning and delivery of a wide range of events - from corporate hospitality and flagship conferences to internal and hybrid events. You will play an important role in ensuring events are delivered smoothly, creatively and in line with the firm's growth and client engagement strategy.This role offers exposure to a broad stakeholder group across Business Development, practice areas and external suppliers, and is a great opportunity to build expertise in a complex, fast-moving professional services environment. Key responsibilities: Corporate hospitality management You will take the lead on day-to-day corporate hospitality bookings, supporting a growing demand for high-quality, experience-led events such as cricket, tennis and rugby. You will help ensure these events feel genuinely worthwhile for guests and aligned with evolving expectations around experience and value. Event information sharing and stakeholder engagement You will maintain the corporate hospitality SharePoint site, proactively sharing information on upcoming events, new venues, supplier insights and creative ideas. The site will be a key tool for promoting best practice, sharing feedback from previous events, supporting budget planning and highlighting approval processes (including ABC and DMP). Venue and supplier research Keeping our knowledge current is essential. You will research venues, suppliers and emerging trends, helping to build a comprehensive and up-to-date resource covering venues, hospitality options and event partners. You will also help the team stay informed about new technologies and tools shaping the events industry. Tools, data and best practice You will support the global team by updating and maintaining event tools, templates and guidance, helping to promote self-service across the business and reducing ad-hoc queries. You will also ensure event data is accurately captured in Salesforce and Eventogy, including costs, guest lists and feedback, recognising how vital this data is for client strategy and decision-making. Invitations and branding support Working closely with Business Development, CRM and design teams, you will support invitation processes across events, sense-checking branding and language, advising on guest list coordination, and helping ensure a joined-up approach to who is invited to what. Event delivery and onsite support You will support the UK Global Event Managers in the lead-up to, and on the day of, larger events and conferences. This will occasionally involve early starts, late finishes or evening work. Corporate memberships You will lead on advisory support for corporate memberships in London, researching opportunities that enhance both client engagement and employee experience. About you You will bring a proactive, thoughtful approach and enjoy working collaboratively with others. You are comfortable juggling different priorities, take pride in high standards, and are interested in how events can evolve to deliver meaningful experiences. Essential experience and skills: Demonstrable experience in the events industry, ideally within a professional services environment (legal, accountancy, consultancy or technology). Strong emotional intelligence, creativity and professional judgement, particularly in relationship management, venue selection and event risk. Excellent organisational and project management skills, with the ability to manage multiple deadlines and shifting priorities. Strong written and verbal communication skills, with a high level of accuracy and attention to detail. Confidence working with Microsoft Word, PowerPoint and Excel. A flexible, resilient mindset and enthusiasm for learning and developing as a trusted advisor to the business. Desirable experience: Experience of virtual or hybrid event platforms. Familiarity with online delegate registration tools. Inclusion Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.Freshfields is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
May 04, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
The Role Role: TikTok Shop Manager Function: TikTok Shop Strategy, E-commerce Operations Reports to: TikTok Shop Lead Core Responsibility: Drive full-funnel growth for e-commerce clients through hands on management and strategic development of TikTok Shops Location: Remote (with optional London or Manchester access) Salary: £38,000 - £42,000 + Performance Bonus TikTok Shop Strategy & Execution Launch and manage TikTok Shops for multiple clients, overseeing product listings, pricing, inventory sync, and campaign strategy. Build and iterate monthly shop growth plans tailored to each client's objectives. Own shop performance metrics and lead optimisations to drive conversion, traffic, and average order value. Report to the TikTok Shop Lead to help grow and build client relationships and portfolios. Affiliate & Creator Management Manage and support a small internal team alongside the Head of TikTok Shop (Affiliate Managers). Develop creator outreach strategies and sourcing to find the best creators. Oversee influencer recruitment, content briefing, and performance. Campaign Development & Sales Growth Plan and execute shop based sales initiatives: product launches, seasonal drops, and platform wide promotions. Collaborate with internal teams to align campaigns with brand goals and KPIs. Monitor campaign performance and adapt based on trends, data, and platform insights. Client Communication & Reporting Act as the key strategic contact for TikTok Shop clients, providing performance updates and actionable recommendations. Deliver weekly and monthly reports with clear insight on performance drivers and next step priorities. What Success Looks Like 6 Months In: Successfully managing 3-5 TikTok Shops with positive ROAS and consistent month on month growth. Building strong relationships with clients, internal teams, and creators. Streamlining internal affiliate and content workflows. 12 Months In: Playing a leadership role in evolving TikTok Shop strategy across the agency. Helping refine our internal playbook and becoming a go to expert in the business. Training and mentoring junior team members to scale our offering. You'll Thrive If You Are A self starter with 2-3+ years in e commerce, social commerce, or digital marketing. Deeply familiar with TikTok's platform, tools, creators, and trends. Confident running multiple accounts at once, balancing detail and pace. Strong in communication, performance analysis, and cross functional collaboration. Curious, accountable, and always asking: how can we scale this further? Bonus Points If You Have Experience managing a DTC store on Shopify, Amazon, or WooCommerce. Ran or supported TikTok Shop or Creator Marketplace campaigns. Previous agency or startup experience working across multiple brands. Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve. Long service holiday scheme: After 2 years' service, you'll receive 1 extra day of annual leave for every year of service. Flexible and hybrid working (2 days in office). Regular team socials. Company Private Health and Life insurance scheme. Company pension scheme. Work abroad for 1 month a year.
May 04, 2026
Full time
The Role Role: TikTok Shop Manager Function: TikTok Shop Strategy, E-commerce Operations Reports to: TikTok Shop Lead Core Responsibility: Drive full-funnel growth for e-commerce clients through hands on management and strategic development of TikTok Shops Location: Remote (with optional London or Manchester access) Salary: £38,000 - £42,000 + Performance Bonus TikTok Shop Strategy & Execution Launch and manage TikTok Shops for multiple clients, overseeing product listings, pricing, inventory sync, and campaign strategy. Build and iterate monthly shop growth plans tailored to each client's objectives. Own shop performance metrics and lead optimisations to drive conversion, traffic, and average order value. Report to the TikTok Shop Lead to help grow and build client relationships and portfolios. Affiliate & Creator Management Manage and support a small internal team alongside the Head of TikTok Shop (Affiliate Managers). Develop creator outreach strategies and sourcing to find the best creators. Oversee influencer recruitment, content briefing, and performance. Campaign Development & Sales Growth Plan and execute shop based sales initiatives: product launches, seasonal drops, and platform wide promotions. Collaborate with internal teams to align campaigns with brand goals and KPIs. Monitor campaign performance and adapt based on trends, data, and platform insights. Client Communication & Reporting Act as the key strategic contact for TikTok Shop clients, providing performance updates and actionable recommendations. Deliver weekly and monthly reports with clear insight on performance drivers and next step priorities. What Success Looks Like 6 Months In: Successfully managing 3-5 TikTok Shops with positive ROAS and consistent month on month growth. Building strong relationships with clients, internal teams, and creators. Streamlining internal affiliate and content workflows. 12 Months In: Playing a leadership role in evolving TikTok Shop strategy across the agency. Helping refine our internal playbook and becoming a go to expert in the business. Training and mentoring junior team members to scale our offering. You'll Thrive If You Are A self starter with 2-3+ years in e commerce, social commerce, or digital marketing. Deeply familiar with TikTok's platform, tools, creators, and trends. Confident running multiple accounts at once, balancing detail and pace. Strong in communication, performance analysis, and cross functional collaboration. Curious, accountable, and always asking: how can we scale this further? Bonus Points If You Have Experience managing a DTC store on Shopify, Amazon, or WooCommerce. Ran or supported TikTok Shop or Creator Marketplace campaigns. Previous agency or startup experience working across multiple brands. Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve. Long service holiday scheme: After 2 years' service, you'll receive 1 extra day of annual leave for every year of service. Flexible and hybrid working (2 days in office). Regular team socials. Company Private Health and Life insurance scheme. Company pension scheme. Work abroad for 1 month a year.
ITCG B2B Solution Consultant - Defence & Law Enforcement We're looking for a sector specialist who can combine deep technical knowledge with strong commercial acumen to support sales teams and drive growth across Europe. In this role, you will act as the subject matter expert for the Defence & Law Enforcement (DLE) sector, directly engaging with customers to address complex application needs and guide projects to successful outcomes. You'll design and deliver training programmes for Business Development Managers and related teams, helping them build expertise in sector specific use cases and strengthen our overall value proposition.
May 04, 2026
Full time
ITCG B2B Solution Consultant - Defence & Law Enforcement We're looking for a sector specialist who can combine deep technical knowledge with strong commercial acumen to support sales teams and drive growth across Europe. In this role, you will act as the subject matter expert for the Defence & Law Enforcement (DLE) sector, directly engaging with customers to address complex application needs and guide projects to successful outcomes. You'll design and deliver training programmes for Business Development Managers and related teams, helping them build expertise in sector specific use cases and strengthen our overall value proposition.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Job Title: Payroll Implementation Assistant Manager Location: UK-wide with flexible/remote working options Salary: Circa 45,000 + benefits Type: Full-time, Permanent Role Overview This role will focus on the end-to-end implementation and transition of global payrolls, working closely with internal teams, external partners, and clients to ensure smooth delivery. You will play a key role in managing payroll projects, supporting operational delivery, and driving continuous improvement across processes. Key Responsibilities Lead end-to-end implementation of international payrolls, ensuring delivery in line with project plans and timelines Oversee payroll activities during transition phases, managing risks and resolving issues proactively Support day-to-day payroll operations to ensure deadlines and service levels are consistently met Own and maintain payroll process documentation, ensuring accuracy and standardisation Act as a key liaison for payroll partners, ensuring compliance with local requirements Contribute to the development of a central knowledge base for international payroll processes and legislation Lead testing phases including system testing, parallel runs, and post-go-live reviews Identify opportunities for process improvement to enhance efficiency and scalability Provide guidance to junior team members and support issue resolution during implementations Experience & Skills Strong payroll experience, ideally with exposure to international or global environments Experience supporting or leading payroll implementations or transitions Ability to manage multiple priorities in a fast-paced, deadline-driven environment High attention to detail with strong analytical and problem-solving skills Experience handling sensitive client data with discretion Strong communication and stakeholder management skills across different regions and cultures Experience mentoring or supporting junior team members Relevant payroll or finance qualification (desirable) This is an excellent opportunity to join a growing function with exposure to global payroll projects and the chance to make a tangible impact. Please contact (url removed) or apply to this advert. JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.
May 04, 2026
Full time
Job Title: Payroll Implementation Assistant Manager Location: UK-wide with flexible/remote working options Salary: Circa 45,000 + benefits Type: Full-time, Permanent Role Overview This role will focus on the end-to-end implementation and transition of global payrolls, working closely with internal teams, external partners, and clients to ensure smooth delivery. You will play a key role in managing payroll projects, supporting operational delivery, and driving continuous improvement across processes. Key Responsibilities Lead end-to-end implementation of international payrolls, ensuring delivery in line with project plans and timelines Oversee payroll activities during transition phases, managing risks and resolving issues proactively Support day-to-day payroll operations to ensure deadlines and service levels are consistently met Own and maintain payroll process documentation, ensuring accuracy and standardisation Act as a key liaison for payroll partners, ensuring compliance with local requirements Contribute to the development of a central knowledge base for international payroll processes and legislation Lead testing phases including system testing, parallel runs, and post-go-live reviews Identify opportunities for process improvement to enhance efficiency and scalability Provide guidance to junior team members and support issue resolution during implementations Experience & Skills Strong payroll experience, ideally with exposure to international or global environments Experience supporting or leading payroll implementations or transitions Ability to manage multiple priorities in a fast-paced, deadline-driven environment High attention to detail with strong analytical and problem-solving skills Experience handling sensitive client data with discretion Strong communication and stakeholder management skills across different regions and cultures Experience mentoring or supporting junior team members Relevant payroll or finance qualification (desirable) This is an excellent opportunity to join a growing function with exposure to global payroll projects and the chance to make a tangible impact. Please contact (url removed) or apply to this advert. JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 04, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 04, 2026
Full time
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Business Development Manager Division: Invoice Finance Location: Bristol Salary: £50k - £75k DOE About the Opportunity Yolk Recruitment is proud to be supporting a well-established and growing financial services organisation in their search for a Business Development Manager to join their Invoice Finance division. This is an excellent opportunity to join a dynamic lender that provides a broad range of funding solutions to UK businesses, supporting their growth through flexible and innovative finance options. With a strong presence across the UK and a reputation for delivering high-quality service, the business continues to expand its portfolio and market reach. Role Overview As a Business Development Manager, you will play a key role in driving new business growth within the Invoice Finance division. You will be responsible for originating, structuring, and delivering new facilities, contributing directly to revenue generation and portfolio expansion. Managing your own regional pipeline, you will build and maintain strong relationships with introducers and professional contacts, converting opportunities through to completion. This role requires a proactive and commercially focused individual who can balance sales performance with effective deal structuring and risk awareness. This is a predominantly field-based role, involving regular client and introducer meetings, networking, and collaboration with internal teams, alongside some home working. Key Responsibilities Originate, structure, and deliver Invoice Finance facilities within agreed parameters. Build and maintain strong introducer relationships to generate new business opportunities. Manage a high-quality pipeline, progressing deals from initial contact through to completion. Prepare and present proposals, working closely with Credit, Risk, and Operations teams. Lead commercial negotiations to achieve profitable and sustainable outcomes. Maintain accurate CRM reporting and ensure a smooth onboarding process for new clients. Develop long-term client and introducer relationships, representing the business at industry events. Achieve agreed targets and collaborate with internal teams to maximise client opportunities. Candidate Profile We are looking for a commercially driven and results-oriented individual with a strong background in business development within financial services. You will be confident managing a full sales cycle, from origination through to completion, and experienced in building and leveraging introducer networks. You will demonstrate strong financial and commercial awareness, with the ability to structure deals effectively while managing risk. Strong communication skills, resilience, and a proactive mindset are essential. Skills & Experience Essential: Proven experience in a Business Development Manager (or similar) role within financial services Strong track record of generating and converting new business Experience developing and managing introducer networks Good understanding of financial statements and credit principles Excellent communication, negotiation, and relationship management skills Self-motivated, target-driven, and resilient Experience within Invoice Finance or working capital solutions Established introducer network within the region Understanding of SME funding markets Experience working in a multi-product or cross-functional environment
May 04, 2026
Full time
Business Development Manager Division: Invoice Finance Location: Bristol Salary: £50k - £75k DOE About the Opportunity Yolk Recruitment is proud to be supporting a well-established and growing financial services organisation in their search for a Business Development Manager to join their Invoice Finance division. This is an excellent opportunity to join a dynamic lender that provides a broad range of funding solutions to UK businesses, supporting their growth through flexible and innovative finance options. With a strong presence across the UK and a reputation for delivering high-quality service, the business continues to expand its portfolio and market reach. Role Overview As a Business Development Manager, you will play a key role in driving new business growth within the Invoice Finance division. You will be responsible for originating, structuring, and delivering new facilities, contributing directly to revenue generation and portfolio expansion. Managing your own regional pipeline, you will build and maintain strong relationships with introducers and professional contacts, converting opportunities through to completion. This role requires a proactive and commercially focused individual who can balance sales performance with effective deal structuring and risk awareness. This is a predominantly field-based role, involving regular client and introducer meetings, networking, and collaboration with internal teams, alongside some home working. Key Responsibilities Originate, structure, and deliver Invoice Finance facilities within agreed parameters. Build and maintain strong introducer relationships to generate new business opportunities. Manage a high-quality pipeline, progressing deals from initial contact through to completion. Prepare and present proposals, working closely with Credit, Risk, and Operations teams. Lead commercial negotiations to achieve profitable and sustainable outcomes. Maintain accurate CRM reporting and ensure a smooth onboarding process for new clients. Develop long-term client and introducer relationships, representing the business at industry events. Achieve agreed targets and collaborate with internal teams to maximise client opportunities. Candidate Profile We are looking for a commercially driven and results-oriented individual with a strong background in business development within financial services. You will be confident managing a full sales cycle, from origination through to completion, and experienced in building and leveraging introducer networks. You will demonstrate strong financial and commercial awareness, with the ability to structure deals effectively while managing risk. Strong communication skills, resilience, and a proactive mindset are essential. Skills & Experience Essential: Proven experience in a Business Development Manager (or similar) role within financial services Strong track record of generating and converting new business Experience developing and managing introducer networks Good understanding of financial statements and credit principles Excellent communication, negotiation, and relationship management skills Self-motivated, target-driven, and resilient Experience within Invoice Finance or working capital solutions Established introducer network within the region Understanding of SME funding markets Experience working in a multi-product or cross-functional environment
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 04, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
Principal Auditor/Internal Audit Assistant Manager - c.£51k plus annual bonus - Hybrid working (Home/Liverpool office) As an Internal Audit Assistant Manager you will assist in managing the Internal Audit team and clients to ensure professional, timely and added value delivery of complex technical Internal Audits at clients' sites in accordance with the Internal Audit Standards. Responsibilities of an Internal Audit Assistant Manager Assisting in the management of a range of clients, including building relationships with senior client contacts. This responsibility includes strategic and operational audit planning and delivery, WIP control, supervision and oversight of the team. Assist in preparing Risk Based Internal Audit Strategy for a selection of clients. Manage, perform and control more complex internal audit assignments. Produces high quality written reports on work undertaken by themselves and effectively supervises to ensure that team members produce reports of a similar standard. Represent the Firm in audit matters as required, including attendance at client meetings, Audit Committees and tender presentations. Project manages to achieve quality, effectiveness and efficiency when undertaking activities to an agreed timescale and budget. Carry out the Quality Assurance review of working papers and draft reports to ensure compliance with the Internal Audit Manual. Prepare progress and annual reports for Audit Committees. Lead and supervise more junior team members on individual assignments including technical audit guidance and providing training as required. Delivers honest and constructive feedback to colleagues on a timely basis which feeds into appraisals as required. Build relationships with clients and identify potential additional work opportunities at existing clients. Provide assistance with any other duties as required by the Management Team. Maintains high professional standards of conduct and practice. Applies knowledge of the firm, industry, markets and core client base, highlighting potential business opportunities to line manager. Undertakes ad hoc research projects. Ensure client data is handled securely in accordance with the Firm's and client's data protection procedures. Requirements of an Internal Audit Assistant Manager Professionally qualified Proven Internal Audit experience Driving licence Confident and excellent written and oral communication skills. Developing presentation skills. Builds a small network of contacts internally and externally. Service orientated: competent at identifying a range of client needs. Able to organise and manage time efficiently and effectively whilst being flexible. Effective use of IT including excel, word, PowerPoint and outlook Ability to solve problems and develop workable solutions. Works effectively as a team member to achieve overall discipline objectives. Understands need for continuous learning and considers development of specialist areas of knowledge. Ability to lead change with confidence. Able to train, coach and develop team members and provide support to other colleagues as required. Building commercial awareness. The post holder will be expected to travel to the client's sites in their own time, limited where possible to one and a half hours each way. Good technical knowledge on both the internal audit process and relevant sector Internal Audit Assistant Manager - c.£51k plus annual bonus - Hybrid working (Home/Liverpool) Internal Audit Assistant Manager - c.£51k plus annual bonus - Hybrid working (Home/Liverpool) Internal Audit Assistant Manager - c.£51k plus annual bonus - Hybrid working (Home/Liverpool).
May 04, 2026
Full time
Principal Auditor/Internal Audit Assistant Manager - c.£51k plus annual bonus - Hybrid working (Home/Liverpool office) As an Internal Audit Assistant Manager you will assist in managing the Internal Audit team and clients to ensure professional, timely and added value delivery of complex technical Internal Audits at clients' sites in accordance with the Internal Audit Standards. Responsibilities of an Internal Audit Assistant Manager Assisting in the management of a range of clients, including building relationships with senior client contacts. This responsibility includes strategic and operational audit planning and delivery, WIP control, supervision and oversight of the team. Assist in preparing Risk Based Internal Audit Strategy for a selection of clients. Manage, perform and control more complex internal audit assignments. Produces high quality written reports on work undertaken by themselves and effectively supervises to ensure that team members produce reports of a similar standard. Represent the Firm in audit matters as required, including attendance at client meetings, Audit Committees and tender presentations. Project manages to achieve quality, effectiveness and efficiency when undertaking activities to an agreed timescale and budget. Carry out the Quality Assurance review of working papers and draft reports to ensure compliance with the Internal Audit Manual. Prepare progress and annual reports for Audit Committees. Lead and supervise more junior team members on individual assignments including technical audit guidance and providing training as required. Delivers honest and constructive feedback to colleagues on a timely basis which feeds into appraisals as required. Build relationships with clients and identify potential additional work opportunities at existing clients. Provide assistance with any other duties as required by the Management Team. Maintains high professional standards of conduct and practice. Applies knowledge of the firm, industry, markets and core client base, highlighting potential business opportunities to line manager. Undertakes ad hoc research projects. Ensure client data is handled securely in accordance with the Firm's and client's data protection procedures. Requirements of an Internal Audit Assistant Manager Professionally qualified Proven Internal Audit experience Driving licence Confident and excellent written and oral communication skills. Developing presentation skills. Builds a small network of contacts internally and externally. Service orientated: competent at identifying a range of client needs. Able to organise and manage time efficiently and effectively whilst being flexible. Effective use of IT including excel, word, PowerPoint and outlook Ability to solve problems and develop workable solutions. Works effectively as a team member to achieve overall discipline objectives. Understands need for continuous learning and considers development of specialist areas of knowledge. Ability to lead change with confidence. Able to train, coach and develop team members and provide support to other colleagues as required. Building commercial awareness. The post holder will be expected to travel to the client's sites in their own time, limited where possible to one and a half hours each way. Good technical knowledge on both the internal audit process and relevant sector Internal Audit Assistant Manager - c.£51k plus annual bonus - Hybrid working (Home/Liverpool) Internal Audit Assistant Manager - c.£51k plus annual bonus - Hybrid working (Home/Liverpool) Internal Audit Assistant Manager - c.£51k plus annual bonus - Hybrid working (Home/Liverpool).
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
