Continuous Improvement Assistant Leicester (Our Ref AL1407) Salary £32,000 - £35,000 dep on exp + benefits My client is an award-winning wealth management, pensions and investments company and they now have an exciting new opportunity for an individual to support the Head of Operations in driving operational excellence and performance gains across the business by assisting in initiatives that enhance client journeys, progress digitisation and automation efforts and embed a culture of continuous improvement throughout the business. They strive to recruit, develop, and retain individuals who share their vision and values and who want to make a valuable contribution to the continued success of our business. This year they were delighted to receive for the fourth time a Best Financial Advisor to Work for award by Professional Advisor, following their review of their company policies and anonymous employee feedback. MAIN RESPONSIBILITIES: Technology Enablement Partner with IT support & system suppliers to identify and implement technology solutions that improve operational efficiency. Champion automation and data-driven decision-making across departments. Champion continuous improvement and performance tracking. Champion and assist workflow automation. Assist the improvement of data flow and visibility. Support data governance and ensure secure handling of client and operational data. Process & Procedure Optimisation Assist the analysis of existing operational workflows and identify inefficiencies. Collaborate with key stakeholders to identify opportunities for digitisation and automation that streamline processes and reduce manual effort. Assist in the redesign and improvement of business processes. Collaborate with key internal stakeholders to implement standardisation and maintaining best practice. Client Experience Enhancement Work closely with client-facing teams to understand pain points and improve service delivery. Enhance client and employee experiences across key touchpoints. Assist the mapping and redesign of client journeys to ensure seamless, high-quality interactions. Assist in digital transformation initiatives that enhance client engagement and satisfaction. Performance & Culture Measure the impact of improvement initiatives. Use data-driven insights to measure performance and identify areas for improvement. Support a continuous improvement culture through training, coaching, and stakeholder engagement. Coordinate workshops and training sessions to promote digitalisation, automation, new processes and continuous improvement. Support leadership in driving cultural change aligned with strategic goals. Service and Compliance Always operate in accordance with the Rules of the FCA, the CII code of conduct and our company policies and procedures. Ensure that the firm s high standards of client care are met by demonstrating competence in all aspects of your role. Ensure all improvement initiatives align with FCA regulations and internal compliance standards. Participate in audits and risk assessments to identify areas for improvement. Consistently illustrate our company values The Ideal Person - Qualifications & Work Experience: Essential Educated to A level standard (or equivalent) as a minimum. Willing to undertake further study to improve technical knowledge Proven experience in continuous improvement, business process optimisation, and operational excellence. Familiarity with digital transformation, automation tools, technology optimisation and change management. Desirable More than 2 years experience in a financial services or continuous improvement role. Experience in systems integration. System experience of Intelligent Office. Degree in Finance, Economics or Business (or equivalent work experience) Experience with Lean, Six Sigma, or similar methodologies. Strong understanding of FCA regulatory environment. Skills & Abilities Required: Essential Ability to work independently with strong stakeholder management and relationship building skills. Competent user of Office 365. Clear and confident verbal and written communication. Able to explain ideas and processes in a simple, understandable way. Strong analytical and problem-solving capabilities. Demonstratable eye for detail and getting tasks right the first time. Well-organised, able to manage multiple tasks and deadlines. Desirable Strong understanding of SharePoint, One Drive and Teams. Excellent analytical, project management, and stakeholder engagement skills. Ability to influence cultural change and drive performance improvements. Ability to implement technology-driven solutions Ability to manage communications with several key stakeholders. Demonstrable Behaviours: Works well with different teams to achieve shared goals. Proactive in solving problems and removing obstacles. Utilise initiative and solution focused. Voice ideas and feedback to improve client experience. Committed and passionate to deliver for our clients. Benefits 4 x salary life assurance Pension; 5% employer contribution - Increasing incrementally in recognition of service. Salary sacrifice scheme available Discretionary bonuses 24 days holiday - Increasing incrementally in recognition of continuous service Health Cash Plan Scheme Free parking Hybrid Working Scheme Following completion of initial training and induction If this role is of interest, please apply with an up to date CV. We aim to respond to all applications within 10 days. By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us. Full Privacy Notice can be found on our website.
Apr 18, 2026
Full time
Continuous Improvement Assistant Leicester (Our Ref AL1407) Salary £32,000 - £35,000 dep on exp + benefits My client is an award-winning wealth management, pensions and investments company and they now have an exciting new opportunity for an individual to support the Head of Operations in driving operational excellence and performance gains across the business by assisting in initiatives that enhance client journeys, progress digitisation and automation efforts and embed a culture of continuous improvement throughout the business. They strive to recruit, develop, and retain individuals who share their vision and values and who want to make a valuable contribution to the continued success of our business. This year they were delighted to receive for the fourth time a Best Financial Advisor to Work for award by Professional Advisor, following their review of their company policies and anonymous employee feedback. MAIN RESPONSIBILITIES: Technology Enablement Partner with IT support & system suppliers to identify and implement technology solutions that improve operational efficiency. Champion automation and data-driven decision-making across departments. Champion continuous improvement and performance tracking. Champion and assist workflow automation. Assist the improvement of data flow and visibility. Support data governance and ensure secure handling of client and operational data. Process & Procedure Optimisation Assist the analysis of existing operational workflows and identify inefficiencies. Collaborate with key stakeholders to identify opportunities for digitisation and automation that streamline processes and reduce manual effort. Assist in the redesign and improvement of business processes. Collaborate with key internal stakeholders to implement standardisation and maintaining best practice. Client Experience Enhancement Work closely with client-facing teams to understand pain points and improve service delivery. Enhance client and employee experiences across key touchpoints. Assist the mapping and redesign of client journeys to ensure seamless, high-quality interactions. Assist in digital transformation initiatives that enhance client engagement and satisfaction. Performance & Culture Measure the impact of improvement initiatives. Use data-driven insights to measure performance and identify areas for improvement. Support a continuous improvement culture through training, coaching, and stakeholder engagement. Coordinate workshops and training sessions to promote digitalisation, automation, new processes and continuous improvement. Support leadership in driving cultural change aligned with strategic goals. Service and Compliance Always operate in accordance with the Rules of the FCA, the CII code of conduct and our company policies and procedures. Ensure that the firm s high standards of client care are met by demonstrating competence in all aspects of your role. Ensure all improvement initiatives align with FCA regulations and internal compliance standards. Participate in audits and risk assessments to identify areas for improvement. Consistently illustrate our company values The Ideal Person - Qualifications & Work Experience: Essential Educated to A level standard (or equivalent) as a minimum. Willing to undertake further study to improve technical knowledge Proven experience in continuous improvement, business process optimisation, and operational excellence. Familiarity with digital transformation, automation tools, technology optimisation and change management. Desirable More than 2 years experience in a financial services or continuous improvement role. Experience in systems integration. System experience of Intelligent Office. Degree in Finance, Economics or Business (or equivalent work experience) Experience with Lean, Six Sigma, or similar methodologies. Strong understanding of FCA regulatory environment. Skills & Abilities Required: Essential Ability to work independently with strong stakeholder management and relationship building skills. Competent user of Office 365. Clear and confident verbal and written communication. Able to explain ideas and processes in a simple, understandable way. Strong analytical and problem-solving capabilities. Demonstratable eye for detail and getting tasks right the first time. Well-organised, able to manage multiple tasks and deadlines. Desirable Strong understanding of SharePoint, One Drive and Teams. Excellent analytical, project management, and stakeholder engagement skills. Ability to influence cultural change and drive performance improvements. Ability to implement technology-driven solutions Ability to manage communications with several key stakeholders. Demonstrable Behaviours: Works well with different teams to achieve shared goals. Proactive in solving problems and removing obstacles. Utilise initiative and solution focused. Voice ideas and feedback to improve client experience. Committed and passionate to deliver for our clients. Benefits 4 x salary life assurance Pension; 5% employer contribution - Increasing incrementally in recognition of service. Salary sacrifice scheme available Discretionary bonuses 24 days holiday - Increasing incrementally in recognition of continuous service Health Cash Plan Scheme Free parking Hybrid Working Scheme Following completion of initial training and induction If this role is of interest, please apply with an up to date CV. We aim to respond to all applications within 10 days. By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us. Full Privacy Notice can be found on our website.
Liberty HR Recruitment
Cheltenham, Gloucestershire
Are you an experienced HR Generalist and looking for your next opportunity? Does the professional services sector appeal to you? If so, read on . Liberty Recruitment Group are delighted to partner with our client to gain a HR Advisor into their small but perfectly formed HR department! This is an excellent opportunity to work in a friendly team, based in Cheltenham. You will report into a supportive HR Manager and, alongside the HR Assistant, work collaboratively to deliver an outstanding HR service to the business. Some of your HR Advisor responsibilities will include; Providing first-line HR advice and support to managers Coaching and guide managers on a range of people matters Managing complex HR cases Support the development and review of HR policies and procedures Support payroll and recruitment activities Monitor emerging HR trends and risks Deliver training and develop HR guidance materials For this HR Advisor role you will have; Proven HR experience and be at least CIPD Level 5 qualified Experience of working in a professional services environment Great communication and teamworking skills Strong attention to detail and excellent IT skills including proficiency in Microsoft Office High level of integrity, professionalism and the ability to maintain confidentiality The salary for this full time, permanent role is up to £38,000, depending on experience. Benefits include 24 days holiday, plus bank holidays. Private healthcare, bonus scheme, EAP and career progression opportunities. If you would like to discuss this role further, please do not hesitate to contact Jane or Kym at Liberty Recruitment Group.
Apr 18, 2026
Full time
Are you an experienced HR Generalist and looking for your next opportunity? Does the professional services sector appeal to you? If so, read on . Liberty Recruitment Group are delighted to partner with our client to gain a HR Advisor into their small but perfectly formed HR department! This is an excellent opportunity to work in a friendly team, based in Cheltenham. You will report into a supportive HR Manager and, alongside the HR Assistant, work collaboratively to deliver an outstanding HR service to the business. Some of your HR Advisor responsibilities will include; Providing first-line HR advice and support to managers Coaching and guide managers on a range of people matters Managing complex HR cases Support the development and review of HR policies and procedures Support payroll and recruitment activities Monitor emerging HR trends and risks Deliver training and develop HR guidance materials For this HR Advisor role you will have; Proven HR experience and be at least CIPD Level 5 qualified Experience of working in a professional services environment Great communication and teamworking skills Strong attention to detail and excellent IT skills including proficiency in Microsoft Office High level of integrity, professionalism and the ability to maintain confidentiality The salary for this full time, permanent role is up to £38,000, depending on experience. Benefits include 24 days holiday, plus bank holidays. Private healthcare, bonus scheme, EAP and career progression opportunities. If you would like to discuss this role further, please do not hesitate to contact Jane or Kym at Liberty Recruitment Group.
HR Advisor job in Greater Mancheter Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions. JOB TITLE: HR Advisor RATE: 25.47ph (umbrella) TYPE: LOCUM HOURS: Full time role (37 hrs per week) Working Pattern: Hybrid working available About the Role We are currently seeking an experienced and proactive HR Advisor a temporary basis. This role will support a key period of transition while we recruit to a permanent position. You wil work closely with the HR & OD Business Partner, you will play a pivotal role in delivering high-quality, comprehensive, and people-centred HR support throughout an ongoing change programme. You will act as a trusted first point of contact for managers and staff, providing expert guidance on a wide range of employment matters. This is an excellent opportunity to contribute to a rapidly improving department undergoing a fundamental transformation. Key Responsibilities Provide professional HR advice and support to managers and employees Lead and support change management initiatives Assist in the delivery of HR projects aligned with organisational objectives Support job evaluation processes and provide analytical insight Build strong working relationships with key stakeholders Ensure HR practices align with current employment legislation and best practice Locum HR Advisor Requirements - Proven experience - Eligibility to work in the UK without work permit or visa restrictions Our locum HR Advisor benefit from - Excellent Rates - Refer-a-friend scheme - Assistance with DBS applications - Dedicated consultant support - Varied career and flexible working opportunities If you are interested in this position please apply online or call us directly. Supply Care Solutions have a number of locum jobs across the UK. All locums must be contract compliant before commencing work through our agency. We are recruiting professionals across all specialisms and grade. We offer an excellent referral bonus for any new worker you refer to us Terms and conditions apply. Supply Care Solutions works in conjunction with Monitor/TDA rate caps
Apr 18, 2026
Seasonal
HR Advisor job in Greater Mancheter Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions. JOB TITLE: HR Advisor RATE: 25.47ph (umbrella) TYPE: LOCUM HOURS: Full time role (37 hrs per week) Working Pattern: Hybrid working available About the Role We are currently seeking an experienced and proactive HR Advisor a temporary basis. This role will support a key period of transition while we recruit to a permanent position. You wil work closely with the HR & OD Business Partner, you will play a pivotal role in delivering high-quality, comprehensive, and people-centred HR support throughout an ongoing change programme. You will act as a trusted first point of contact for managers and staff, providing expert guidance on a wide range of employment matters. This is an excellent opportunity to contribute to a rapidly improving department undergoing a fundamental transformation. Key Responsibilities Provide professional HR advice and support to managers and employees Lead and support change management initiatives Assist in the delivery of HR projects aligned with organisational objectives Support job evaluation processes and provide analytical insight Build strong working relationships with key stakeholders Ensure HR practices align with current employment legislation and best practice Locum HR Advisor Requirements - Proven experience - Eligibility to work in the UK without work permit or visa restrictions Our locum HR Advisor benefit from - Excellent Rates - Refer-a-friend scheme - Assistance with DBS applications - Dedicated consultant support - Varied career and flexible working opportunities If you are interested in this position please apply online or call us directly. Supply Care Solutions have a number of locum jobs across the UK. All locums must be contract compliant before commencing work through our agency. We are recruiting professionals across all specialisms and grade. We offer an excellent referral bonus for any new worker you refer to us Terms and conditions apply. Supply Care Solutions works in conjunction with Monitor/TDA rate caps
Job Description Speech and Language Therapist Education - Enfield Communication Advisory Support Service (ECASS) An exciting opportunity has arisen for a Speech and Language Therapist to join the Enfield Communication Advisory Support Service (ECASS) as part of a multi-professional team supporting children and young people across educational settings. This role is open to newly qualified Speech and Language Therapists as well as experienced practitioners, offering an excellent opportunity to develop skills while supporting schools in delivering high-quality speech, language, and communication support.The successful candidate will work across Additional Resource Provisions (ARPs), Units, and mainstream Primary and Secondary schools, helping to improve outcomes for pupils with Speech, Language and Communication Needs (SLCN). The role focuses on early identification, intervention, training, and practical support to ensure pupils can access communication-friendly environments that enable them to thrive both academically and socially.The role holder will work collaboratively with schools, families, and professionals to support children and young people with a wide range of communication needs while promoting the message that "communication is everybody's business." Main Duties: Provide speech and language therapy support within Additional Resource Provisions (ARPs), Units, and mainstream schools Conduct assessments and deliver practical strategies to support children and young people with speech, language, and communication needs (SLCN) Support the early identification and intervention of communication difficulties within educational settings Work with school staff to implement communication-friendly classroom and school-wide practices Deliver training and guidance to school staff on supporting pupils with speech, language, and communication needs Support schools in improving outcomes for pupils who are not progressing at the same rate as their peers Provide strategies and intervention for pupils with emerging or less complex communication needs, helping them catch up with peers through targeted support Support children and young people with long-term developmental communication needs and those at statutory levels of support Work collaboratively with parents, carers, teachers, and multidisciplinary professionals to provide consistent support and advice Provide supervision, guidance, and continuing professional development support for staff working within ARPs and Units Maintain accurate records and contribute to the delivery of an effective and consistent communication support service Requirements: Degree in Speech and Language Therapy Registration with the Health and Care Professions Council (HCPC) Open to newly qualified or experienced Speech and Language Therapists Knowledge and understanding of speech, language, and communication needs in children and young people Experience or interest in working within school or educational settings Strong assessment, communication, and training skills Ability to work collaboratively with schools, families, and multidisciplinary teams Commitment to promoting early intervention and inclusive communication practices Why Join Our Agency? With over 10 years of experience in education and social care recruitment, Ackerman Pierce provides a personalised and supportive service. You will benefit from a dedicated consultant, fast registration, DBS support, and guaranteed weekly payments.To discuss this Speech and Language Therapist role in Enfield or similar opportunities, please contact Ella Hajittofis or submit your CV today.
Apr 18, 2026
Seasonal
Job Description Speech and Language Therapist Education - Enfield Communication Advisory Support Service (ECASS) An exciting opportunity has arisen for a Speech and Language Therapist to join the Enfield Communication Advisory Support Service (ECASS) as part of a multi-professional team supporting children and young people across educational settings. This role is open to newly qualified Speech and Language Therapists as well as experienced practitioners, offering an excellent opportunity to develop skills while supporting schools in delivering high-quality speech, language, and communication support.The successful candidate will work across Additional Resource Provisions (ARPs), Units, and mainstream Primary and Secondary schools, helping to improve outcomes for pupils with Speech, Language and Communication Needs (SLCN). The role focuses on early identification, intervention, training, and practical support to ensure pupils can access communication-friendly environments that enable them to thrive both academically and socially.The role holder will work collaboratively with schools, families, and professionals to support children and young people with a wide range of communication needs while promoting the message that "communication is everybody's business." Main Duties: Provide speech and language therapy support within Additional Resource Provisions (ARPs), Units, and mainstream schools Conduct assessments and deliver practical strategies to support children and young people with speech, language, and communication needs (SLCN) Support the early identification and intervention of communication difficulties within educational settings Work with school staff to implement communication-friendly classroom and school-wide practices Deliver training and guidance to school staff on supporting pupils with speech, language, and communication needs Support schools in improving outcomes for pupils who are not progressing at the same rate as their peers Provide strategies and intervention for pupils with emerging or less complex communication needs, helping them catch up with peers through targeted support Support children and young people with long-term developmental communication needs and those at statutory levels of support Work collaboratively with parents, carers, teachers, and multidisciplinary professionals to provide consistent support and advice Provide supervision, guidance, and continuing professional development support for staff working within ARPs and Units Maintain accurate records and contribute to the delivery of an effective and consistent communication support service Requirements: Degree in Speech and Language Therapy Registration with the Health and Care Professions Council (HCPC) Open to newly qualified or experienced Speech and Language Therapists Knowledge and understanding of speech, language, and communication needs in children and young people Experience or interest in working within school or educational settings Strong assessment, communication, and training skills Ability to work collaboratively with schools, families, and multidisciplinary teams Commitment to promoting early intervention and inclusive communication practices Why Join Our Agency? With over 10 years of experience in education and social care recruitment, Ackerman Pierce provides a personalised and supportive service. You will benefit from a dedicated consultant, fast registration, DBS support, and guaranteed weekly payments.To discuss this Speech and Language Therapist role in Enfield or similar opportunities, please contact Ella Hajittofis or submit your CV today.
Job Title Accounting Services Manager - Big 4 Location London Salary £65,000 - £75,000 + Allowance + Bonus A Big 4 firm is looking to appoint an Accounting Services Manager to join its growing Accounting Services team in London. This team provides high-quality outsourced accounting and advisory services to a diverse client base ranging from national businesses to large multinational organisations. The focus is on helping clients remain compliant with statutory requirements while also providing valuable insight into their financial operations. You'll be joining a technically strong, collaborative and commercially focused team that works closely with specialists across the wider business. The role offers exposure to a prestigious portfolio of clients, varied assignments and excellent opportunities for professional development. What you will be doing as an Accounting Services Manager: Preparing and reviewing statutory financial statements Supporting clients with outsourced accounting services, including bookkeeping and periodic management accounts Providing accounting support on secondment where clients require additional resource Managing the preparation and coordination of statutory financial statements for cross-border groups Advising clients on statutory accounting compliance requirements Supporting improvements to the statutory financial statement cycle, including production, audit and filing Supervising and coaching junior team members while ensuring high quality delivery on engagements Managing client relationships and delivering work within tight deadlines What you will need to succeed as an Accounting Services Manager: ACA or ACCA qualified (or international equivalent) Strong accounting and financial reporting knowledge, with the ability to work through technical matters from first principles Solid working knowledge of UK GAAP and IFRS, with some awareness of US GAAP desirable Experience gained within practice or professional services Strong Excel skills and good familiarity with accounting systems Ability to deliver high-quality work in a deadline-driven environment Strong communication and supervisory skills, with the ability to develop and mentor team members Why join this firm? A varied and high-profile client portfolio Exposure to complex and international accounting assignments A collaborative and supportive team environment Flexible working arrangements including a mix of office, home and client site working A comprehensive benefits package including private medical cover and wellbeing support Clear opportunities for career progression and continued technical development What next? The client is keen to start interviewing NOW! So, if you are interested, please apply asap! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 18, 2026
Full time
Job Title Accounting Services Manager - Big 4 Location London Salary £65,000 - £75,000 + Allowance + Bonus A Big 4 firm is looking to appoint an Accounting Services Manager to join its growing Accounting Services team in London. This team provides high-quality outsourced accounting and advisory services to a diverse client base ranging from national businesses to large multinational organisations. The focus is on helping clients remain compliant with statutory requirements while also providing valuable insight into their financial operations. You'll be joining a technically strong, collaborative and commercially focused team that works closely with specialists across the wider business. The role offers exposure to a prestigious portfolio of clients, varied assignments and excellent opportunities for professional development. What you will be doing as an Accounting Services Manager: Preparing and reviewing statutory financial statements Supporting clients with outsourced accounting services, including bookkeeping and periodic management accounts Providing accounting support on secondment where clients require additional resource Managing the preparation and coordination of statutory financial statements for cross-border groups Advising clients on statutory accounting compliance requirements Supporting improvements to the statutory financial statement cycle, including production, audit and filing Supervising and coaching junior team members while ensuring high quality delivery on engagements Managing client relationships and delivering work within tight deadlines What you will need to succeed as an Accounting Services Manager: ACA or ACCA qualified (or international equivalent) Strong accounting and financial reporting knowledge, with the ability to work through technical matters from first principles Solid working knowledge of UK GAAP and IFRS, with some awareness of US GAAP desirable Experience gained within practice or professional services Strong Excel skills and good familiarity with accounting systems Ability to deliver high-quality work in a deadline-driven environment Strong communication and supervisory skills, with the ability to develop and mentor team members Why join this firm? A varied and high-profile client portfolio Exposure to complex and international accounting assignments A collaborative and supportive team environment Flexible working arrangements including a mix of office, home and client site working A comprehensive benefits package including private medical cover and wellbeing support Clear opportunities for career progression and continued technical development What next? The client is keen to start interviewing NOW! So, if you are interested, please apply asap! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Join an ambitious FTSE listed search firm in the Technology practice. Hybrid working, base office flexible. About Our Client Page Executive is a global leader in executive search & recruitment. With over 350 Principals and Partners across 37 markets, we specialise in permanent and interim placements, non-executive appointments, and executive talent advisory services. We draw upon our vast networks, deep industry expertise, and powerful in-house research capabilities to deliver agile, time-sensitive and tailored talent solutions that meet the unique needs and challenges of organisations worldwide. Our core values-Earning Trust, Growing Connections, and Making a Difference-are deeply embedded in how we collaborate with clients and with each other. Our culture is built on the pillars of collaboration, respect, and high performance. We are looking for individuals who will drive growth and help shape the future of our Executive business. Job Description As a Partner in our Technology Practice, you will partner with clients in the Technology sector, to run search for c-suite, c-suite minus one, and board appointments. You will significantly contribute to strategic plans for the Technology Sector Practice, becoming a recognised profile both internally and externally. You will actively win and contribute your expertise to the undertaking of senior executive assignments, winning new business, for yourself and the wider business, generating substantial revenue. This role involves significant stakeholder engagement, effectively influencing executive client projects, and nurturing key relationships. You will act as a Page advocate, generating referrals and cross-selling across the group. You will generate and share best practices, collaborate, and cross-sell across regions within your practice/sector, contributing to Global & Regional Practices. You will be responsible for achieving commercial success against gross profit and conversion rate targets aligned with regional/country PE strategic objectives. Demonstrating leadership qualities, you will enhance overall business performance by leveraging your extensive expertise, handling diverse challenges, influencing stakeholders, and addressing business requirements effectively. The Successful Applicant We are looking for a track record of executive search success in the Technology Sector. A strong market presence, personal brand, and proven capability to develop and win executive and board level business in the Technology Sector. You will be recognised as an expert in Technology search, across commercial leadership, sales, marketing and operations appointments. What's on Offer A generous base salary, with company car/car allowance, an employer pension contribution of 12.5%, Vitality Private Medical cover. Commission scheme payable on a quarterly basis.
Apr 18, 2026
Full time
Join an ambitious FTSE listed search firm in the Technology practice. Hybrid working, base office flexible. About Our Client Page Executive is a global leader in executive search & recruitment. With over 350 Principals and Partners across 37 markets, we specialise in permanent and interim placements, non-executive appointments, and executive talent advisory services. We draw upon our vast networks, deep industry expertise, and powerful in-house research capabilities to deliver agile, time-sensitive and tailored talent solutions that meet the unique needs and challenges of organisations worldwide. Our core values-Earning Trust, Growing Connections, and Making a Difference-are deeply embedded in how we collaborate with clients and with each other. Our culture is built on the pillars of collaboration, respect, and high performance. We are looking for individuals who will drive growth and help shape the future of our Executive business. Job Description As a Partner in our Technology Practice, you will partner with clients in the Technology sector, to run search for c-suite, c-suite minus one, and board appointments. You will significantly contribute to strategic plans for the Technology Sector Practice, becoming a recognised profile both internally and externally. You will actively win and contribute your expertise to the undertaking of senior executive assignments, winning new business, for yourself and the wider business, generating substantial revenue. This role involves significant stakeholder engagement, effectively influencing executive client projects, and nurturing key relationships. You will act as a Page advocate, generating referrals and cross-selling across the group. You will generate and share best practices, collaborate, and cross-sell across regions within your practice/sector, contributing to Global & Regional Practices. You will be responsible for achieving commercial success against gross profit and conversion rate targets aligned with regional/country PE strategic objectives. Demonstrating leadership qualities, you will enhance overall business performance by leveraging your extensive expertise, handling diverse challenges, influencing stakeholders, and addressing business requirements effectively. The Successful Applicant We are looking for a track record of executive search success in the Technology Sector. A strong market presence, personal brand, and proven capability to develop and win executive and board level business in the Technology Sector. You will be recognised as an expert in Technology search, across commercial leadership, sales, marketing and operations appointments. What's on Offer A generous base salary, with company car/car allowance, an employer pension contribution of 12.5%, Vitality Private Medical cover. Commission scheme payable on a quarterly basis.
Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri (Apply online only) and no weekends! Starting salary is dependent on experience, but in the region of 24k pa - 26k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of 24k pa - 26k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Apr 18, 2026
Full time
Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri (Apply online only) and no weekends! Starting salary is dependent on experience, but in the region of 24k pa - 26k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of 24k pa - 26k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Are you a current Health & Safety Manager looking for your next challenge? Would you like to be part of a globally respected business? And are you someone with a can-do attitude and hands-on approach? We re looking for a proactive Health & Safety Manager to take ownership of all health and safety across the Warwickshire site. This is a standalone, hands-on role where you ll work closely with the Board and staff at all levels to ensure a safe, compliant and positive working environment. If you re an experienced Health & Safety Coordinator ready to step up and make a real impact, we d love to hear from you. Key Responsibilities Lead health & safety across the business, ensuring compliance with UK legislation and company policies. Act as the first point of contact for all H&S queries, providing clear advice to staff and managers. Keep policies, procedures and risk assessments up to date and aligned with legislation. Monitor performance through audits, inspections and KPIs, report findings to the Board. Investigate incidents and implement corrective actions. Manage core safety areas including waste, fire, COSHH, machinery, first aid and DSE. Deliver training, inductions and awareness programmes to staff and contractors. Oversee contractor safety, permits to work and external audits. Maintain accurate safety records, documentation and compliance systems. Liaise with regulators, auditors and external advisors as required. Key Skills & Experience NEBOSH Level 3 General Certificate (or equivalent) with substantial hands-on experience as a Health & Safety Manager. Strong practical familiarity with ISO 9001 and ISO 13485 safety requirements. Knowledgeable in UK health and safety legislation and proficient in conducting risk assessments. Excellent communicator with the capability to engage and influence multidisciplinary teams. Highly motivated, autonomous, and able to operate effectively in a standalone capacity. Experience in design, engineering, or lab environments is highly beneficial. Why Join? Play a pivotal role in maintaining the safety and well-being of a dynamic and multidisciplinary design campus. Engage with creative, cross-functional teams in an environment that blends innovation with technical excellence. Enjoy a culture that values flexible working, employee well-being, and a collaborative, progressive workplace. Join an industry-leading consultancy committed to award-winning, globally impactful design. Additional Information: Monday-Thursday, 8:30am-5pm and Friday 8:30am-1:30pm. Competitive salary. 22 days annual leave increasing to 32 days with length of service, plus bank holidays. Pension scheme. Discretionary company bonuses. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed);
Apr 18, 2026
Full time
Are you a current Health & Safety Manager looking for your next challenge? Would you like to be part of a globally respected business? And are you someone with a can-do attitude and hands-on approach? We re looking for a proactive Health & Safety Manager to take ownership of all health and safety across the Warwickshire site. This is a standalone, hands-on role where you ll work closely with the Board and staff at all levels to ensure a safe, compliant and positive working environment. If you re an experienced Health & Safety Coordinator ready to step up and make a real impact, we d love to hear from you. Key Responsibilities Lead health & safety across the business, ensuring compliance with UK legislation and company policies. Act as the first point of contact for all H&S queries, providing clear advice to staff and managers. Keep policies, procedures and risk assessments up to date and aligned with legislation. Monitor performance through audits, inspections and KPIs, report findings to the Board. Investigate incidents and implement corrective actions. Manage core safety areas including waste, fire, COSHH, machinery, first aid and DSE. Deliver training, inductions and awareness programmes to staff and contractors. Oversee contractor safety, permits to work and external audits. Maintain accurate safety records, documentation and compliance systems. Liaise with regulators, auditors and external advisors as required. Key Skills & Experience NEBOSH Level 3 General Certificate (or equivalent) with substantial hands-on experience as a Health & Safety Manager. Strong practical familiarity with ISO 9001 and ISO 13485 safety requirements. Knowledgeable in UK health and safety legislation and proficient in conducting risk assessments. Excellent communicator with the capability to engage and influence multidisciplinary teams. Highly motivated, autonomous, and able to operate effectively in a standalone capacity. Experience in design, engineering, or lab environments is highly beneficial. Why Join? Play a pivotal role in maintaining the safety and well-being of a dynamic and multidisciplinary design campus. Engage with creative, cross-functional teams in an environment that blends innovation with technical excellence. Enjoy a culture that values flexible working, employee well-being, and a collaborative, progressive workplace. Join an industry-leading consultancy committed to award-winning, globally impactful design. Additional Information: Monday-Thursday, 8:30am-5pm and Friday 8:30am-1:30pm. Competitive salary. 22 days annual leave increasing to 32 days with length of service, plus bank holidays. Pension scheme. Discretionary company bonuses. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed);
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Apr 18, 2026
Full time
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Title: Credit Control Advisor Location: Chandlers Ford/ Remote Salary: £26,208 per annum plus bonus scheme Hours: 40 hours per week Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Are you a great communicator with a solution focused mindset? Do you have experience working within a credit control or similar environment? If so, we have a great opportunity for you to join our Credit Risk team as a Credit Customer Recoveries Advisor. What does this role involve? As part of the credit risk team, you will be working with our customers who have not made their bill payments. You'll take incoming calls, as well as making outbound calls, to work out and agree a payment plan with the customer. Our customer base is both domestic and commercial, so the ability to build rapport quickly with a variety of people will help you be successful. Day to day, you will; liaise with internal and external stakeholders; ensure customer records are kept up to date; complete any queries within agreed SLA's. Who are we looking for? The ability to interpret, sometimes complex, data is needed, as is the ability to multi- task. You will need to be resilient and remain professional. You will have excellent written and verbal communication skills, alongside a passion for delivering exceptional customer service. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. What we can offer you Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards. Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Wellbeing - your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension - we contribute 4% of your salary when you contribute 5%. About Us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Apr 18, 2026
Full time
Title: Credit Control Advisor Location: Chandlers Ford/ Remote Salary: £26,208 per annum plus bonus scheme Hours: 40 hours per week Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Are you a great communicator with a solution focused mindset? Do you have experience working within a credit control or similar environment? If so, we have a great opportunity for you to join our Credit Risk team as a Credit Customer Recoveries Advisor. What does this role involve? As part of the credit risk team, you will be working with our customers who have not made their bill payments. You'll take incoming calls, as well as making outbound calls, to work out and agree a payment plan with the customer. Our customer base is both domestic and commercial, so the ability to build rapport quickly with a variety of people will help you be successful. Day to day, you will; liaise with internal and external stakeholders; ensure customer records are kept up to date; complete any queries within agreed SLA's. Who are we looking for? The ability to interpret, sometimes complex, data is needed, as is the ability to multi- task. You will need to be resilient and remain professional. You will have excellent written and verbal communication skills, alongside a passion for delivering exceptional customer service. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. What we can offer you Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards. Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Wellbeing - your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension - we contribute 4% of your salary when you contribute 5%. About Us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Due to continued growth, our market-leading, award-winning Estate Agency client is seeking Experienced Mortgage Advisors to join their successful team. They have permanent opportunities available in both their Gloucester and Stroud offices. This is a fantastic opportunity to join a well-established company that prides itself on providing an exceptional service to all its customers click apply for full job details
Apr 18, 2026
Full time
Due to continued growth, our market-leading, award-winning Estate Agency client is seeking Experienced Mortgage Advisors to join their successful team. They have permanent opportunities available in both their Gloucester and Stroud offices. This is a fantastic opportunity to join a well-established company that prides itself on providing an exceptional service to all its customers click apply for full job details
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Apr 18, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Hours 8.00am - 5pm Monday - Friday Join Our Team as a Service Advisor! What You'll Do: Taking calls from customers to book in there cars for service. Updating the systems Emailing out reminders Meeting & Greeting customers What We're Looking For: Experience in a similar role Previously handle customer interactions professionally across phone, email, and in person. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position with our client. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access to Boost, for online discounts Timesheets can be completed on mobile devices Discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning course Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2026
Seasonal
Hours 8.00am - 5pm Monday - Friday Join Our Team as a Service Advisor! What You'll Do: Taking calls from customers to book in there cars for service. Updating the systems Emailing out reminders Meeting & Greeting customers What We're Looking For: Experience in a similar role Previously handle customer interactions professionally across phone, email, and in person. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position with our client. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access to Boost, for online discounts Timesheets can be completed on mobile devices Discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning course Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 18, 2026
Full time
User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Human Resource & People Manager Birmingham, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Human Resource & People Manager to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an exciting opportunity for a qualified HR professional to join our client's purpose-driven organisation. In this highly influential role, you will have the chance to operate at the heart of the organisation, shaping a truly inclusive, empowering culture where people feel supported, valued and able to reach their full potential. What's more, you will have the perfect platform to elevate your career, taking ownership of a broad and meaningful HR remit while strengthening your credibility as a confident and forward-thinking HR leader. So, if you want to help shape a people-focused organisation that delivers real social impact, read on and apply today! What You'll Be Doing As the Human Resource & People Manager, you will lead the delivery of a proactive and effective HR function, supporting our client's people strategy and overall performance. Specifically, you will act as a trusted advisor to senior leaders and managers, providing expert guidance on employee relations, performance, recruitment and retention, while coaching managers to address issues early and support their teams effectively. You will play a key role in shaping and developing HR strategies, policies and processes, while ensuring the smooth running of day-to-day HR operations, including onboarding, payroll administration and the management of HR systems. Additionally, you will: - Produce HR reports and insights for senior leadership and the Board - Support workforce planning, restructuring and organisational change initiatives - Develop and deliver learning and development programmes - Manage and develop the volunteering programme - Maintain and review HR policies, ensuring they remain up to date and effective - Ensure accurate documentation and record-keeping across all HR activities What Our Client Is Looking For To be considered as a Human Resource & People Manager, you will need: - Significant experience across HR, payroll and pensions - Experience developing and implementing HR policies and procedures - Experience supporting induction processes and early-stage employee development - Experience in database management and producing reports for senior stakeholders - A good understanding of safeguarding and employment legislation - Strong organisational and time management skills, with the ability to meet deadlines - Excellent communication and interpersonal skills - A commitment to equality, diversity and inclusion - A Level 5 Intermediate Diploma (or higher) in Human Resource Management or equivalent Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role HR Manager, People Manager, HR Business Partner, Human Resources Manager, or Head of People. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to shape a positive, people-focused culture as a Human Resource & People Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 18, 2026
Full time
Human Resource & People Manager Birmingham, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Human Resource & People Manager to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an exciting opportunity for a qualified HR professional to join our client's purpose-driven organisation. In this highly influential role, you will have the chance to operate at the heart of the organisation, shaping a truly inclusive, empowering culture where people feel supported, valued and able to reach their full potential. What's more, you will have the perfect platform to elevate your career, taking ownership of a broad and meaningful HR remit while strengthening your credibility as a confident and forward-thinking HR leader. So, if you want to help shape a people-focused organisation that delivers real social impact, read on and apply today! What You'll Be Doing As the Human Resource & People Manager, you will lead the delivery of a proactive and effective HR function, supporting our client's people strategy and overall performance. Specifically, you will act as a trusted advisor to senior leaders and managers, providing expert guidance on employee relations, performance, recruitment and retention, while coaching managers to address issues early and support their teams effectively. You will play a key role in shaping and developing HR strategies, policies and processes, while ensuring the smooth running of day-to-day HR operations, including onboarding, payroll administration and the management of HR systems. Additionally, you will: - Produce HR reports and insights for senior leadership and the Board - Support workforce planning, restructuring and organisational change initiatives - Develop and deliver learning and development programmes - Manage and develop the volunteering programme - Maintain and review HR policies, ensuring they remain up to date and effective - Ensure accurate documentation and record-keeping across all HR activities What Our Client Is Looking For To be considered as a Human Resource & People Manager, you will need: - Significant experience across HR, payroll and pensions - Experience developing and implementing HR policies and procedures - Experience supporting induction processes and early-stage employee development - Experience in database management and producing reports for senior stakeholders - A good understanding of safeguarding and employment legislation - Strong organisational and time management skills, with the ability to meet deadlines - Excellent communication and interpersonal skills - A commitment to equality, diversity and inclusion - A Level 5 Intermediate Diploma (or higher) in Human Resource Management or equivalent Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role HR Manager, People Manager, HR Business Partner, Human Resources Manager, or Head of People. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to shape a positive, people-focused culture as a Human Resource & People Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Hamberley Care Management Limited
Luton, Bedfordshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Quality Assurance Manager to help us achieve our goals. Reporting to the Director of Quality, the Quality Assurance Manager will play a key role in supporting our Home Managers to uphold statutory and regulatory standards, while providing oversight and guidance on clinical care and governance. Working across allocated homes, the role will focus on monitoring quality, identifying areas for improvement, and promoting best practice to help achieve the highest standards in care and service delivery. This role will require the successful applicant to possess a full driving license and must be able to work flexible hours, including evenings and occasional weekends. At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues: Competitive salary and benefits package 25 days holiday (plus Bank Holidays) Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Employee Assistance Programme, occupational health support and wellbeing services Support and reimbursement of your revalidation costs and NMC annual fees. What you'll be doing: Provide strategic oversight of quality assurance, governance and inspection readiness across allocated services, ensuring alignment with the CQC Single Assessment Framework and supporting the delivery of safe, effective and high-quality care. Provide oversight of governance, risk and compliance frameworks, ensuring systems are robust, effective and aligned to regulatory expectations, with clear escalation where risks are identified. Support services to maintain continuous inspection readiness, reviewing and advising on the quality, organisation and triangulation of evidence to ensure it is current, accessible and inspection-ready. Provide oversight and challenge of incidents, safeguarding and investigations, ensuring learning is identified, embedded into practice and shared across services to strengthen resident safety. Monitor and interpret data from digital systems (e.g. PCS, Radar, Camascope), identifying trends, risks and themes, and ensuring actions are progressed and closed in a timely manner. Provide assurance of audit frameworks and outcomes, promoting consistency, quality and alignment to regulatory standards, without direct ownership of service-level audit completion. Produce clear, structured assurance reports for senior leadership and Board, supporting oversight, transparency and informed decision-making. Chair governance and quality meetings, ensuring multi-disciplinary input, clear accountability and effective follow-up of actions. Support and challenge Home Managers through coaching, guidance and governance oversight, promoting accountability and continuous improvement while maintaining a supportive and advisory approach. Provide oversight of service improvement plans, monitoring progress and escalating risks or delays to completion. Contribute to the development of policies, procedures and governance frameworks, strengthening quality, consistency and outcomes across the group. Could you be part of our team? We are recruiting for a Quality Assurance Manager to join our dynamic team. The successful applicant will be/have: Strong knowledge of governance, quality assurance and CQC regulatory frameworks, with applied understanding of the Single Assessment Framework Experience working within CQC-regulated services, ideally within adult social care or care home environments Proven experience in quality assurance, governance, audit or compliance roles, with the ability to influence and challenge at all levels Experience using digital care systems and governance dashboards (e.g. PCS, Radar, Camascope), with strong data analysis and reporting capability Ability to interpret data and provide meaningful assurance and insight to senior leadership Experience in supporting improvement through coaching, guidance and constructive challenge, rather than direct operational management Strong communication skills, with the ability to build effective relationships with colleagues, services and external stakeholders High level of organisation, with the ability to manage competing priorities and respond flexibly to service needs Experience contributing to quality improvement initiatives, governance frameworks or policy development Level 4/5 Diploma in Health & Social Care (or equivalent) Relevant qualification in quality, governance or leadership (desirable) Full UK driving licence and access to own vehicle, with flexibility to travel across services If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. About Hamberley Care homes Hamberley Care Homes is a care home group in the UK - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People: We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Apr 18, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Quality Assurance Manager to help us achieve our goals. Reporting to the Director of Quality, the Quality Assurance Manager will play a key role in supporting our Home Managers to uphold statutory and regulatory standards, while providing oversight and guidance on clinical care and governance. Working across allocated homes, the role will focus on monitoring quality, identifying areas for improvement, and promoting best practice to help achieve the highest standards in care and service delivery. This role will require the successful applicant to possess a full driving license and must be able to work flexible hours, including evenings and occasional weekends. At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues: Competitive salary and benefits package 25 days holiday (plus Bank Holidays) Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Employee Assistance Programme, occupational health support and wellbeing services Support and reimbursement of your revalidation costs and NMC annual fees. What you'll be doing: Provide strategic oversight of quality assurance, governance and inspection readiness across allocated services, ensuring alignment with the CQC Single Assessment Framework and supporting the delivery of safe, effective and high-quality care. Provide oversight of governance, risk and compliance frameworks, ensuring systems are robust, effective and aligned to regulatory expectations, with clear escalation where risks are identified. Support services to maintain continuous inspection readiness, reviewing and advising on the quality, organisation and triangulation of evidence to ensure it is current, accessible and inspection-ready. Provide oversight and challenge of incidents, safeguarding and investigations, ensuring learning is identified, embedded into practice and shared across services to strengthen resident safety. Monitor and interpret data from digital systems (e.g. PCS, Radar, Camascope), identifying trends, risks and themes, and ensuring actions are progressed and closed in a timely manner. Provide assurance of audit frameworks and outcomes, promoting consistency, quality and alignment to regulatory standards, without direct ownership of service-level audit completion. Produce clear, structured assurance reports for senior leadership and Board, supporting oversight, transparency and informed decision-making. Chair governance and quality meetings, ensuring multi-disciplinary input, clear accountability and effective follow-up of actions. Support and challenge Home Managers through coaching, guidance and governance oversight, promoting accountability and continuous improvement while maintaining a supportive and advisory approach. Provide oversight of service improvement plans, monitoring progress and escalating risks or delays to completion. Contribute to the development of policies, procedures and governance frameworks, strengthening quality, consistency and outcomes across the group. Could you be part of our team? We are recruiting for a Quality Assurance Manager to join our dynamic team. The successful applicant will be/have: Strong knowledge of governance, quality assurance and CQC regulatory frameworks, with applied understanding of the Single Assessment Framework Experience working within CQC-regulated services, ideally within adult social care or care home environments Proven experience in quality assurance, governance, audit or compliance roles, with the ability to influence and challenge at all levels Experience using digital care systems and governance dashboards (e.g. PCS, Radar, Camascope), with strong data analysis and reporting capability Ability to interpret data and provide meaningful assurance and insight to senior leadership Experience in supporting improvement through coaching, guidance and constructive challenge, rather than direct operational management Strong communication skills, with the ability to build effective relationships with colleagues, services and external stakeholders High level of organisation, with the ability to manage competing priorities and respond flexibly to service needs Experience contributing to quality improvement initiatives, governance frameworks or policy development Level 4/5 Diploma in Health & Social Care (or equivalent) Relevant qualification in quality, governance or leadership (desirable) Full UK driving licence and access to own vehicle, with flexibility to travel across services If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. About Hamberley Care homes Hamberley Care Homes is a care home group in the UK - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People: We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Crowe Watson Recruitment is proud to be partnering with a highly regarded firm of Chartered Accountants in Southampton to recruit a Corporate Tax Director. This outstanding opportunity offers flexible working, a competitive company pension, and much more! As a specialist recruitment consultancy with a strong reputation in the accountancy practice market, Crowe Watson is committed to connecting top talent with leading firms that truly value their people and career progression. This Corporate Tax Director role in Southampton presents a fantastic opportunity for an experienced tax professional to take on a strategic leadership position within a forward-thinking and ambitious firm. You will play a pivotal role in shaping the corporate tax offering, managing a diverse client portfolio, and driving business development initiatives. The firm is known for its collaborative culture, technical excellence, and commitment to delivering exceptional client service. The successful candidate will work closely with Partners and senior stakeholders, providing high-level advisory services to a wide range of clients, from SMEs to large corporates. This role is ideal for someone looking to take the next step in their career within a dynamic and supportive environment that encourages innovation, leadership, and continuous professional development. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency, references to pay rates are indicative and salary is dependent on experience. Key Responsibilities Lead and manage a varied portfolio of corporate tax clients Provide strategic tax planning and advisory services Oversee complex tax compliance matters Support and develop junior members of the tax team Identify and drive business development opportunities Build and maintain strong client relationships Requirements ACA/ACCA/CTA qualified (or equivalent) Extensive experience in corporate tax within accountancy practice Strong leadership and team management skills Excellent technical knowledge and advisory capability Must have a minimum of 6 years previous experience working within a UK Practice environment Strong communication and client-facing skills
Apr 18, 2026
Full time
Crowe Watson Recruitment is proud to be partnering with a highly regarded firm of Chartered Accountants in Southampton to recruit a Corporate Tax Director. This outstanding opportunity offers flexible working, a competitive company pension, and much more! As a specialist recruitment consultancy with a strong reputation in the accountancy practice market, Crowe Watson is committed to connecting top talent with leading firms that truly value their people and career progression. This Corporate Tax Director role in Southampton presents a fantastic opportunity for an experienced tax professional to take on a strategic leadership position within a forward-thinking and ambitious firm. You will play a pivotal role in shaping the corporate tax offering, managing a diverse client portfolio, and driving business development initiatives. The firm is known for its collaborative culture, technical excellence, and commitment to delivering exceptional client service. The successful candidate will work closely with Partners and senior stakeholders, providing high-level advisory services to a wide range of clients, from SMEs to large corporates. This role is ideal for someone looking to take the next step in their career within a dynamic and supportive environment that encourages innovation, leadership, and continuous professional development. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency, references to pay rates are indicative and salary is dependent on experience. Key Responsibilities Lead and manage a varied portfolio of corporate tax clients Provide strategic tax planning and advisory services Oversee complex tax compliance matters Support and develop junior members of the tax team Identify and drive business development opportunities Build and maintain strong client relationships Requirements ACA/ACCA/CTA qualified (or equivalent) Extensive experience in corporate tax within accountancy practice Strong leadership and team management skills Excellent technical knowledge and advisory capability Must have a minimum of 6 years previous experience working within a UK Practice environment Strong communication and client-facing skills
HR Shared Services Advisor Supply Chain We are working with a growing, people-focused business looking to bring in a HR Shared Services Advisor to join their team. This is a great opportunity for someone who enjoys being at the heart of HR operations, supporting a fast-paced environment and delivering a really positive employee experience across a supply chain setting. You'll be part of a busy and collaborative team, acting as a key point of contact for managers and employees across operational and head office functions. What you'll be doing: Acting as the first point of contact for HR queries across the business Supporting with employee relations queries and guiding managers through day-to-day issues Managing HR administration across the full employee lifecycle Supporting onboarding and offboarding processes Maintaining HR systems and ensuring data is accurate and up to date Working closely with the wider HR team to support key projects and initiatives What we're looking for Previous experience in a HR Shared Services or HR Advisor role Experience within a supply chain, logistics or operational environment would be highly beneficial Comfortable managing a range of HR queries in a fast-paced setting Strong attention to detail and organisational skills Confident communicator who enjoys building relationships across different areas of the business This is a great role for someone looking to continue developing within a supportive HR team, with exposure to a really dynamic operational environment. Salary up to c 35,000 DOE Please apply with your most up to date CV. BH35755
Apr 18, 2026
Full time
HR Shared Services Advisor Supply Chain We are working with a growing, people-focused business looking to bring in a HR Shared Services Advisor to join their team. This is a great opportunity for someone who enjoys being at the heart of HR operations, supporting a fast-paced environment and delivering a really positive employee experience across a supply chain setting. You'll be part of a busy and collaborative team, acting as a key point of contact for managers and employees across operational and head office functions. What you'll be doing: Acting as the first point of contact for HR queries across the business Supporting with employee relations queries and guiding managers through day-to-day issues Managing HR administration across the full employee lifecycle Supporting onboarding and offboarding processes Maintaining HR systems and ensuring data is accurate and up to date Working closely with the wider HR team to support key projects and initiatives What we're looking for Previous experience in a HR Shared Services or HR Advisor role Experience within a supply chain, logistics or operational environment would be highly beneficial Comfortable managing a range of HR queries in a fast-paced setting Strong attention to detail and organisational skills Confident communicator who enjoys building relationships across different areas of the business This is a great role for someone looking to continue developing within a supportive HR team, with exposure to a really dynamic operational environment. Salary up to c 35,000 DOE Please apply with your most up to date CV. BH35755
Chief Technology Officer (CTO) 17/03/2026 Location: Remote / Office (Havant) Job type: Full-time / Fractional About Unipro Unipro is a highly focussed bespoke custom software studio dedicated to serving our clients as a strategic partner. We understand their business challenges and build bespoke solutions that deliver digital autonomy and an unrivalled commercial advantage to our clients. Recognised as an SME Best Workplace, Unipro is a dynamic, late-stage company experiencing fast dynamic growth. We are now seeking an exceptional Chief Technology Officer (CTO) with strong digital agency or software consultancy experience to lead our technical strategy, delivery capability, and engineering culture as we enter our next phase of growth. Role Summary As a CTO in our Digital Studio, you will play a pivotal role in shaping and delivering bold digital visions for our clients. You will work closely with stakeholders to understand their business strategy and goals, and translate these into scalable, innovative digital solutions that embrace a digital-first culture. Role Overview The CTO will be responsible for shaping and executing the company's technology vision, ensuring we deliver world class, scalable, and commercially impactful software and services solutions. This role blends strategic leadership with hands on technical oversight, requiring someone who thrives in a fast paced agency environment where priorities shift and innovation is constant. A critical part of this role is leading our approach to AI, automation, and intelligent digital products, guiding both clients and internal teams through responsible integration of modern AI technologies. The CTO will be a key member of the leadership team, partnering with Operations and Commercial teams to drive excellence across our project portfolio while ensuring our technology function remains a competitive differentiator. Duties and Responsibilities Strategic Leadership Define and own the company's long term technology strategy aligned with commercial goals and client needs, with a specific emphasis on modern AI capability, automation, and emerging technologies. Identify emerging technologies and assess their applicability to client solutions and internal processes. Lead the ongoing evolution of our technical frameworks, methodologies, and delivery standards. Lead the development of the company's AI offering. Technical Governance & Architecture Oversee architectural decisions across projects to ensure scalability, security, maintainability, and performance. Establish and maintain coding standards, best practices, and quality assurance processes across teams. Support presales and discovery phases with technical scoping, solution design, and estimation. Team Leadership & Capability Building Build and mentor a multidisciplinary engineering team including developers, solution architects, and DevOps specialists. Define career pathways, training programmes, and AI upskilling frameworks. Foster a culture of innovation, experimentation, and continuous improvement. Operational & Delivery Oversight Ensure reliable, predictable, and high quality delivery across multiple simultaneous client engagements. Partner with Delivery/Project Management to define realistic timelines, identify risks, and strengthen delivery processes. Oversee technical due diligence for new client partnerships. Client & Stakeholder Engagement Act as a trusted technical advisor to senior client stakeholders. Communicate complex technical concepts in a clear, commercial, and client friendly manner. Build long term relationships that position us as a strategic partner, not just a supplier. Core attributes / Essential skills Strategic thinker with strong technical intuition. Collaborative, approachable, and confident leading multidisciplinary teams. Comfortable navigating ambiguity and bringing clarity to complex challenges. Strong problem solver with a bias for action and delivery. Passionate about technology, innovation, and building high quality digital products. Digital Agency / Software Consultancy Experience Candidates must have substantial experience in a digital agency, custom software studio, or technology consultancy environment, including: Managing multiple concurrent client projects of varying size and complexity. Understanding commercial models such as retainers, fixed scope builds, and time and materials engagements. Balancing delivery quality with commercial constraints and deadlines. Leading conversations around digital transformation, technical strategy, and product innovation. Technical Expertise Proven track record architecting and delivering complex bespoke software solutions, including AI solutions. Strong understanding of modern development practices (CI/CD, automated testing, DevOps, cloud native architectures). Broad knowledge of the following technology stacks (e.g., JavaScript/TypeScript, Python, .NET, Java, Low Code) and experience overseeing full stack development. Experience with cloud platforms (AWS, Azure etc.). Strong understanding of data, security, privacy, and compliance considerations. Leadership & Communication Demonstrated ability to lead engineering organisations through growth and change. Excellent communication skills - able to engage business leaders, clients, and engineers alike. Commercially minded with a strong understanding of budgets, resource planning, and profitability. Confident operating at both strategic and hands on levels. Desirable skills and experience Experience creating or scaling AI practices and capabilities. Experience building or scaling a technical function from early stages. Prior involvement in defining agency technology offerings or service lines. Exposure to multiple industry verticals. Experience with AI applications, automation, or emerging technology R&D. Contributions to open source projects or thought leadership within the tech community. How to apply Please submit your CV and a covering letter outlining your relevant experience to: Unipro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 18, 2026
Full time
Chief Technology Officer (CTO) 17/03/2026 Location: Remote / Office (Havant) Job type: Full-time / Fractional About Unipro Unipro is a highly focussed bespoke custom software studio dedicated to serving our clients as a strategic partner. We understand their business challenges and build bespoke solutions that deliver digital autonomy and an unrivalled commercial advantage to our clients. Recognised as an SME Best Workplace, Unipro is a dynamic, late-stage company experiencing fast dynamic growth. We are now seeking an exceptional Chief Technology Officer (CTO) with strong digital agency or software consultancy experience to lead our technical strategy, delivery capability, and engineering culture as we enter our next phase of growth. Role Summary As a CTO in our Digital Studio, you will play a pivotal role in shaping and delivering bold digital visions for our clients. You will work closely with stakeholders to understand their business strategy and goals, and translate these into scalable, innovative digital solutions that embrace a digital-first culture. Role Overview The CTO will be responsible for shaping and executing the company's technology vision, ensuring we deliver world class, scalable, and commercially impactful software and services solutions. This role blends strategic leadership with hands on technical oversight, requiring someone who thrives in a fast paced agency environment where priorities shift and innovation is constant. A critical part of this role is leading our approach to AI, automation, and intelligent digital products, guiding both clients and internal teams through responsible integration of modern AI technologies. The CTO will be a key member of the leadership team, partnering with Operations and Commercial teams to drive excellence across our project portfolio while ensuring our technology function remains a competitive differentiator. Duties and Responsibilities Strategic Leadership Define and own the company's long term technology strategy aligned with commercial goals and client needs, with a specific emphasis on modern AI capability, automation, and emerging technologies. Identify emerging technologies and assess their applicability to client solutions and internal processes. Lead the ongoing evolution of our technical frameworks, methodologies, and delivery standards. Lead the development of the company's AI offering. Technical Governance & Architecture Oversee architectural decisions across projects to ensure scalability, security, maintainability, and performance. Establish and maintain coding standards, best practices, and quality assurance processes across teams. Support presales and discovery phases with technical scoping, solution design, and estimation. Team Leadership & Capability Building Build and mentor a multidisciplinary engineering team including developers, solution architects, and DevOps specialists. Define career pathways, training programmes, and AI upskilling frameworks. Foster a culture of innovation, experimentation, and continuous improvement. Operational & Delivery Oversight Ensure reliable, predictable, and high quality delivery across multiple simultaneous client engagements. Partner with Delivery/Project Management to define realistic timelines, identify risks, and strengthen delivery processes. Oversee technical due diligence for new client partnerships. Client & Stakeholder Engagement Act as a trusted technical advisor to senior client stakeholders. Communicate complex technical concepts in a clear, commercial, and client friendly manner. Build long term relationships that position us as a strategic partner, not just a supplier. Core attributes / Essential skills Strategic thinker with strong technical intuition. Collaborative, approachable, and confident leading multidisciplinary teams. Comfortable navigating ambiguity and bringing clarity to complex challenges. Strong problem solver with a bias for action and delivery. Passionate about technology, innovation, and building high quality digital products. Digital Agency / Software Consultancy Experience Candidates must have substantial experience in a digital agency, custom software studio, or technology consultancy environment, including: Managing multiple concurrent client projects of varying size and complexity. Understanding commercial models such as retainers, fixed scope builds, and time and materials engagements. Balancing delivery quality with commercial constraints and deadlines. Leading conversations around digital transformation, technical strategy, and product innovation. Technical Expertise Proven track record architecting and delivering complex bespoke software solutions, including AI solutions. Strong understanding of modern development practices (CI/CD, automated testing, DevOps, cloud native architectures). Broad knowledge of the following technology stacks (e.g., JavaScript/TypeScript, Python, .NET, Java, Low Code) and experience overseeing full stack development. Experience with cloud platforms (AWS, Azure etc.). Strong understanding of data, security, privacy, and compliance considerations. Leadership & Communication Demonstrated ability to lead engineering organisations through growth and change. Excellent communication skills - able to engage business leaders, clients, and engineers alike. Commercially minded with a strong understanding of budgets, resource planning, and profitability. Confident operating at both strategic and hands on levels. Desirable skills and experience Experience creating or scaling AI practices and capabilities. Experience building or scaling a technical function from early stages. Prior involvement in defining agency technology offerings or service lines. Exposure to multiple industry verticals. Experience with AI applications, automation, or emerging technology R&D. Contributions to open source projects or thought leadership within the tech community. How to apply Please submit your CV and a covering letter outlining your relevant experience to: Unipro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Principal Consultant - ServiceNow Program Lead - London, UK Role - ServiceNow Program Lead Technology - ServiceNow, ITSM, Service Management Location - London, Dusseldorf, Frankfurt Business Unit - CISNGE Travel Expectations - 3 days in Client or Infosys Office with frequent travel to meet other customers Your role In the role of Program Manager, you are a expert ServiceNow and Project Management expert contributing to different phases of the Service Management tool solution lifecycle. You will be intensely involved in solution design, architecture advice, and driving project execution w.r.t ServiceNow as Service Management Platform. You will also play an important role in delivering strategic medium to long term projects, delivering above designed solution transforming customer's Service Management tool landscape. You will also mentor and manage teams delivering projects around ServiceNow implementation / transformation, review deliverables and ensure noiseless delivery in the projects. As PM, expectations will be to be a Client Advisor applying your domain knowledge, thought leadership and subject matter expertise while managing various aspects of project management including but not restricted to planning, timeline adherence, governance, and budgeting. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Experience Individual Postgraduate with minimum 8 years of experience OR Engineering graduate with minimum 10 Years of work ex OR non-Engineering graduate with minimum of 11 years' work experience. Proven experience in Delivering ServiceNow Solutions to large customers Minimum 7 years of Project Management, implementing and supporting global ITSM platform solution with ServiceNow as preferred tool in Europe with large enterprises Required Project Management and Team Management Standard Project Management activities like Help define project scope, planning, goals and deliverables Able to identify core project team members and manage the project against set deliverables Enforce project timelines, guidelines, manage project budgets, allocations, and resourcing requirements Able to plan and project deployment of critical deliverables, track and update deviations and work on building performance improvement plans (People, Process, Technology Focus) Support and direct team Risk Management Lead quality assurance Monitor and report on project progress Present to stakeholders reports on progress as well as problems and solutions Implement and manage change when necessary to meet project outputs Evaluate and assess the result of the project Support relevant stakeholders to define and document the problem and the high-level solution to solve large/complex prospects, support/owns the problem definition and documentation Ability to analyze the customer/client issues and provide relevant solution, anticipate customer needs, and provide inputs for solutioning. Able to build client confidence Should have strong business value articulation skills Able to liaise with customer/client key stakeholders and drive strategic planning and improvement initiatives Ability to manage a large team of 15 or more implementation specialists and often multiple smaller projects closely working with team in India Ensure financial control and reporting for the project & program. Domain Knowledge Demonstrate thorough understanding of industry standard, regulation in one area such as, Manufacturing, Telecom, Pharma, Retail, FS etc. to suggest relevant enhancements for simple gaps and compliance. Demonstrates a deep understanding of ITIL best practices as core skill Understands the IT Services landscape at various levels. Understands how to manage delivery / sales in an IT business environment. Certified on industry best practices such as: PMP Certification or equivalent SAFE or equivalent Agile Certification ITIL Certification Service Now Certification Presales Certification at a minimum Knowledge Management and Thought Leadership Create Knowledge, share and drive the adoption of knowledge for his /her focus areas, share knowledge with/amongst key team members, conduct workshops and session periodically/ requirement basis. Showcase innovation by contribute to the organizational skill and building innovative reusable solutions. Applies in depth knowledge of the principles of industry lexicon, competitor landscape sub-verticals and related best practices to provide insight to the customers across the entire function. Personal High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Fluent in German and English Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. To learn more about Infosys and see our ideas in action please visit us at "All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
Apr 18, 2026
Full time
Principal Consultant - ServiceNow Program Lead - London, UK Role - ServiceNow Program Lead Technology - ServiceNow, ITSM, Service Management Location - London, Dusseldorf, Frankfurt Business Unit - CISNGE Travel Expectations - 3 days in Client or Infosys Office with frequent travel to meet other customers Your role In the role of Program Manager, you are a expert ServiceNow and Project Management expert contributing to different phases of the Service Management tool solution lifecycle. You will be intensely involved in solution design, architecture advice, and driving project execution w.r.t ServiceNow as Service Management Platform. You will also play an important role in delivering strategic medium to long term projects, delivering above designed solution transforming customer's Service Management tool landscape. You will also mentor and manage teams delivering projects around ServiceNow implementation / transformation, review deliverables and ensure noiseless delivery in the projects. As PM, expectations will be to be a Client Advisor applying your domain knowledge, thought leadership and subject matter expertise while managing various aspects of project management including but not restricted to planning, timeline adherence, governance, and budgeting. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Experience Individual Postgraduate with minimum 8 years of experience OR Engineering graduate with minimum 10 Years of work ex OR non-Engineering graduate with minimum of 11 years' work experience. Proven experience in Delivering ServiceNow Solutions to large customers Minimum 7 years of Project Management, implementing and supporting global ITSM platform solution with ServiceNow as preferred tool in Europe with large enterprises Required Project Management and Team Management Standard Project Management activities like Help define project scope, planning, goals and deliverables Able to identify core project team members and manage the project against set deliverables Enforce project timelines, guidelines, manage project budgets, allocations, and resourcing requirements Able to plan and project deployment of critical deliverables, track and update deviations and work on building performance improvement plans (People, Process, Technology Focus) Support and direct team Risk Management Lead quality assurance Monitor and report on project progress Present to stakeholders reports on progress as well as problems and solutions Implement and manage change when necessary to meet project outputs Evaluate and assess the result of the project Support relevant stakeholders to define and document the problem and the high-level solution to solve large/complex prospects, support/owns the problem definition and documentation Ability to analyze the customer/client issues and provide relevant solution, anticipate customer needs, and provide inputs for solutioning. Able to build client confidence Should have strong business value articulation skills Able to liaise with customer/client key stakeholders and drive strategic planning and improvement initiatives Ability to manage a large team of 15 or more implementation specialists and often multiple smaller projects closely working with team in India Ensure financial control and reporting for the project & program. Domain Knowledge Demonstrate thorough understanding of industry standard, regulation in one area such as, Manufacturing, Telecom, Pharma, Retail, FS etc. to suggest relevant enhancements for simple gaps and compliance. Demonstrates a deep understanding of ITIL best practices as core skill Understands the IT Services landscape at various levels. Understands how to manage delivery / sales in an IT business environment. Certified on industry best practices such as: PMP Certification or equivalent SAFE or equivalent Agile Certification ITIL Certification Service Now Certification Presales Certification at a minimum Knowledge Management and Thought Leadership Create Knowledge, share and drive the adoption of knowledge for his /her focus areas, share knowledge with/amongst key team members, conduct workshops and session periodically/ requirement basis. Showcase innovation by contribute to the organizational skill and building innovative reusable solutions. Applies in depth knowledge of the principles of industry lexicon, competitor landscape sub-verticals and related best practices to provide insight to the customers across the entire function. Personal High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Fluent in German and English Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. To learn more about Infosys and see our ideas in action please visit us at "All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
