Job Description
Site Operations Manager Leeds Retail 52,000
Are you a hands-on operations leader who thrives in a fast-paced logistics environment? Do you enjoy building high-performing teams, improving processes, and delivering exceptional service? If so, this could be the opportunity for you.
We are looking for an experienced Site Operations Manager to lead warehouse and distribution operations. This is a key leadership role responsible for ensuring the smooth running of a high-frequency dispatch operation serving customers across the Northern region.
About the Company
Our client is a well-established and rapidly growing organisation with a number of sites UK wide. With decades of experience and a strong reputation for reliability and customer service, the business has expanded significantly in recent years, investing in new distribution hubs and building a nationwide presence.
With a workforce of several hundred employees and continued growth plans, the organisation offers a modern, dynamic environment where operational excellence and customer satisfaction are central to success.
The Role
Reporting into the North Operations Manager and working closely with head office functions, you will take full responsibility for the day-to-day running of the site. You will lead warehouse and logistics teams, ensuring efficient operations, high service levels, and a safe and productive working environment.
Key Responsibilities
Lead, recruit and develop a team of warehouse operatives and drivers
Manage training plans, performance reviews and team progression
Work closely with HR on people management, including disciplinary and review meetings
Ensure operational systems, procedures and policies are consistently followed
Monitor logistics and warehouse performance, driving improvements where needed
Maintain exceptional customer service levels across all dispatch operations
Collaborate with the sales team to resolve service challenges
Partner with the stock management function to ensure strong stock integrity and accuracy
Enforce health & safety policies and ensure a safe working environment
Maintain excellent housekeeping standards across the site
Oversee site security procedures and compliance
About You
We are seeking a proactive and motivated leader with a proven track record in managing busy warehouse or distribution operations.
You will bring:
Strong leadership experience within warehouse, logistics, or distribution environments
A track record of motivating and developing operational teams
Excellent communication and organisational skills
A hands-on approach with a focus on continuous improvement
Strong operational awareness, with the ability to maintain high service standards in a fast-moving environment
Commitment to health & safety and operational best practice
The Opportunity
This role offers the chance to play a key part in a successful and expanding organisation. You will join a supportive and driven management team, with opportunities for recognition, development and long-term career progression.
Package
Competitive salary
31 days annual leave (including bank holidays)
Private healthcare (family cover)
Life assurance
Company pension scheme
Free onsite parking
Full induction and ongoing training
BH35667
