Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role We are seeking a Sr Director, Legal, Intellectual Property to oversee meaningful trademark, copyright and IP policy matters across EMEA. This UK based role provides legal guidance on global trademark portfolios, disputes, enforcement, and copyright issues, while partnering closely with executive stakeholders and external counsel. The position also plays a key role in shaping IP policy across the EMEA region. Your Role Accountabilities Provide strategic legal guidance on trademark selection, use, clearance, prosecution, and global portfolio management, including oversight of filings, office actions, and post registration matters. Lead and manage global trademark and copyright disputes, oppositions, cancellations, and infringements. Provide subject matter expertise on trademark and copyright litigation matters. Advise on a variety of international production and marketing related clearance issues, including freedom of panorama. Manage IP Policy issues for EMEA region, including reviewing IP Policy legislative and regulatory developments, assessing implications for WBD, briefing and liaising with relevant WBD legal and commercial executives, drafting and providing input on submissions to consultations, meeting with officials and performer collective management organizations. Oversee relationship with relevant trade associations on IP Policy issues for EMEA region, including, in consultation with Head of Global IP Policy, setting MPA EMEA strategy and liaising with other trade association members. Qualifications & Experience UK qualified Solicitor or Barrister with strong experience in the practice of IP law (trademark, brand protection, copyright and related matters) Knowledge of IP policy issues facing media and entertainment industry Extensive experience counseling clients at all levels, and proven ability to become a trusted advisor regarding IP issues &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Apr 17, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role We are seeking a Sr Director, Legal, Intellectual Property to oversee meaningful trademark, copyright and IP policy matters across EMEA. This UK based role provides legal guidance on global trademark portfolios, disputes, enforcement, and copyright issues, while partnering closely with executive stakeholders and external counsel. The position also plays a key role in shaping IP policy across the EMEA region. Your Role Accountabilities Provide strategic legal guidance on trademark selection, use, clearance, prosecution, and global portfolio management, including oversight of filings, office actions, and post registration matters. Lead and manage global trademark and copyright disputes, oppositions, cancellations, and infringements. Provide subject matter expertise on trademark and copyright litigation matters. Advise on a variety of international production and marketing related clearance issues, including freedom of panorama. Manage IP Policy issues for EMEA region, including reviewing IP Policy legislative and regulatory developments, assessing implications for WBD, briefing and liaising with relevant WBD legal and commercial executives, drafting and providing input on submissions to consultations, meeting with officials and performer collective management organizations. Oversee relationship with relevant trade associations on IP Policy issues for EMEA region, including, in consultation with Head of Global IP Policy, setting MPA EMEA strategy and liaising with other trade association members. Qualifications & Experience UK qualified Solicitor or Barrister with strong experience in the practice of IP law (trademark, brand protection, copyright and related matters) Knowledge of IP policy issues facing media and entertainment industry Extensive experience counseling clients at all levels, and proven ability to become a trusted advisor regarding IP issues &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Head of Commercial and Contract Management Real Estate Services Location: London, GB, E14 5HQ In this role, you will deliver a transformational commercial and vendor management programme globally across RES. You will be responsible for setting the commercial and contract management capability, defining standards and ways of working, and ensuring consistent delivery across regions. You will play a critical role in ensuring outsourced supplier arrangements deliver commercial value, operate within a robust governance framework, and support effective management of cost, risk, and performance. You will have accountability for contract management processes, vendor performance reporting and commercial oversight, working closely with Procurement and GCOO to ensure alignment of strategy, policy, and delivery. Lead the design and delivery of a global commercial and vendor management transformation programme, embedding consistent standards, governance, and ways of working across RES. Develop and deliver a multi year strategy across vendor risk, cost, commercial and performance that ensures adherence to all relevant compliance policies and regulatory requirements. Build commercial and contract management capability across RES, with clear expectations and structured support to empower teams to manage vendor performance effectively and deliver value. Lead a team of Commercial and Vendor Management specialists who provide guidance and support to global, regional and local delivery teams. Deliver robust contract management processes to ensure benefits are realised and vendor relationships are effectively managed. Develop processes and mechanisms on commercial demand management, vendor rationalisation, risk, performance and commercial oversight. Define the key metrics and reporting of vendor performance, delivering data driven insights to leadership to support timely action. Amplify leadership effectiveness by enabling the Head of Real Estate Services to focus on strategic outcomes by providing structure, clarity, and oversight of functional delivery. Embed standards of excellence through leading and managing team members in a matrix environment, ensuring accountability and reinforcing a culture of high performance. Collaborate across Real Estate Services, Global Procurement and broader GCOO teams to ensure alignment of strategy, policy, and delivery. Collaborate and contribute proactively to the data and technology Future State Architecture in RES. To be successful in this role you should meet the following requirements: Technical & professional expertise: Significant experience in Commercial and Vendor management of outsourced arrangements for corporate facilities and real estate services. Vendor management: Experience in management of vendors in a regulated industry. Analytical capability: Strong ability to analyse and distil complex data sets, applying insights to design scalable, right sized commercial, vendor and contract oversight capability. Stakeholder Engagement & Influence: Exceptional communication and stakeholder management capability, with the ability to craft compelling narratives and influence decision making. Enterprise leadership and advisory capability: Demonstrated experience acting as a senior leader and trusted advisor within a complex, global organisation, operating with credibility at executive level. People & Culture Leadership: Demonstrated ability to lead and develop teams, fostering accountability and a high performing culture, while role modelling collaborative behaviours. Change and Transformation: Transformation mindset, driving simplification and automation. Professional qualification: Relevant & demonstrable professional qualifications in commercial management, contract management, procurement or a related discipline. This role can be based in London, Sheffield or Birmingham on a hybrid basis. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
Apr 17, 2026
Full time
Head of Commercial and Contract Management Real Estate Services Location: London, GB, E14 5HQ In this role, you will deliver a transformational commercial and vendor management programme globally across RES. You will be responsible for setting the commercial and contract management capability, defining standards and ways of working, and ensuring consistent delivery across regions. You will play a critical role in ensuring outsourced supplier arrangements deliver commercial value, operate within a robust governance framework, and support effective management of cost, risk, and performance. You will have accountability for contract management processes, vendor performance reporting and commercial oversight, working closely with Procurement and GCOO to ensure alignment of strategy, policy, and delivery. Lead the design and delivery of a global commercial and vendor management transformation programme, embedding consistent standards, governance, and ways of working across RES. Develop and deliver a multi year strategy across vendor risk, cost, commercial and performance that ensures adherence to all relevant compliance policies and regulatory requirements. Build commercial and contract management capability across RES, with clear expectations and structured support to empower teams to manage vendor performance effectively and deliver value. Lead a team of Commercial and Vendor Management specialists who provide guidance and support to global, regional and local delivery teams. Deliver robust contract management processes to ensure benefits are realised and vendor relationships are effectively managed. Develop processes and mechanisms on commercial demand management, vendor rationalisation, risk, performance and commercial oversight. Define the key metrics and reporting of vendor performance, delivering data driven insights to leadership to support timely action. Amplify leadership effectiveness by enabling the Head of Real Estate Services to focus on strategic outcomes by providing structure, clarity, and oversight of functional delivery. Embed standards of excellence through leading and managing team members in a matrix environment, ensuring accountability and reinforcing a culture of high performance. Collaborate across Real Estate Services, Global Procurement and broader GCOO teams to ensure alignment of strategy, policy, and delivery. Collaborate and contribute proactively to the data and technology Future State Architecture in RES. To be successful in this role you should meet the following requirements: Technical & professional expertise: Significant experience in Commercial and Vendor management of outsourced arrangements for corporate facilities and real estate services. Vendor management: Experience in management of vendors in a regulated industry. Analytical capability: Strong ability to analyse and distil complex data sets, applying insights to design scalable, right sized commercial, vendor and contract oversight capability. Stakeholder Engagement & Influence: Exceptional communication and stakeholder management capability, with the ability to craft compelling narratives and influence decision making. Enterprise leadership and advisory capability: Demonstrated experience acting as a senior leader and trusted advisor within a complex, global organisation, operating with credibility at executive level. People & Culture Leadership: Demonstrated ability to lead and develop teams, fostering accountability and a high performing culture, while role modelling collaborative behaviours. Change and Transformation: Transformation mindset, driving simplification and automation. Professional qualification: Relevant & demonstrable professional qualifications in commercial management, contract management, procurement or a related discipline. This role can be based in London, Sheffield or Birmingham on a hybrid basis. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions. The Director, Total Rewards will be responsible for leading Apotex's global compensation and benefit programs, processes and delivery for all levels and countries including compensation philosophy and principles, base salary structures and job architecture, annual short term/long term incentive programs, sales incentive plans and our global benefits and pension (savings) plans. This is critical role on the Total Rewards team that will work closely with Talent Management, Human Resources Business Partner (HRBP) and Human Resources Shared Services (HRSS) teams to ensure Apotex can attract, motivate and retain talent. The successful candidate in this role will lead innovative initiatives that promote best in class global compensation and benefits delivery, ensure market competitiveness, cost effectiveness and easy to administer programs for executives, management and employees and the company. If you are a strategic leader with a global mindset, worked in public companies and have strong HR artificial intelligence fluency who leads a team but also execute themself on deliverables, passionate about delivering top-tier total rewards programs, understands how compensation and benefits sits within an overall Total Rewards strategy and employer value proposition, we encourage you to apply. Job Responsibilities Accountable for the global design, governance, communication and delivery of all compensation and benefits programs at Apotex across the core four countries (Canada, U.S., Mexico and India) and rest of world, operating in a private company environment while preparing for future public company readiness. Lead and govern the global compensation philosophy, principles, job architecture and evaluation framework, global pay grades, and all compensation processes including new hire offers, promotions, career progression, pay equity, off-cycle and discretionary compensation. Oversee global benefits and pension/savings plan design, administration and governance across all markets, with strong focus on cost management, compliance and customer centric service delivery. Manage annual benefits renewals, assessments and open enrollment processes across the core four countries. Demonstrate strong HR artificial intelligence fluency, including effective prompting and identifying opportunities to leverage AI to enhance Total Rewards efficiency, scalability and delivery, with broader HR application as an asset. Apply advanced strategic, operational and administrative expertise across all Total Rewards disciplines, with the ability to shift seamlessly between levels to drive outcomes. Operate effectively in a fast paced, transformational and change driven environment requiring rapid pivoting to business demands. Provide people leadership, coaching and development for global Total Rewards team members, enabling strong performance against objectives and future ready capabilities. Lead the design, administration and governance of long term incentive plans (LTIP) and development of future equity programs. Partner closely with Apotex's private equity sponsor on equity plan governance, cap table management, dilution modeling, run rate forecasting and reserve planning. Own and lead all Total Rewards technology platforms globally, including SAP SuccessFactors HCM compensation and benefits modules and equity administration systems, including vendor selection and implementation. Oversee the global recognition program to reinforce company values, winning behaviors and a strong performance culture through high impact recognition. Partner with Talent Management and HR Business Partners on annual year-end compensation activities including merit, pay for performance guidelines, short term incentive plans and promotions. Collaborate with Canada, U.S. and international commercial teams to design, administer and deliver annual sales incentive plans. Drive pay equity, transparency and manager enablement to build trust, understanding and consistency in compensation practices. Develop effective communications, strategies and employee relations approaches to support successful rollout of compensation initiatives. Build and execute a global compensation and benefits framework and multi year transformation roadmap aligned to market competitiveness, industry trends and enhanced employee experience. Manage global third party vendor relationships, compensation consultants and market data sources. Ensure governance, accuracy and efficiency of compensation and benefits programs within SAP SuccessFactors HCM and global payroll systems. Partner closely with Payroll, People Analytics and HR Shared Services to ensure timely, accurate pay delivery, reporting and customer service. Perform other duties as assigned. Job Requirements Education Bachelor's degree or equivalent. CCP designation and/or Global Remuneration Professional (GRP) designation is preferred. Human resources certification preferred. Knowledge, Skills and Abilities Strong public company total rewards experience including equity compensation design, delivery and reporting, internal controls and proven ability to manage strategic delivery of TR while managing cost effectiveness. Strong HR AI skills using LLMs, specifically Microsoft Co-Pilot to enhance total rewards and HR delivery. Effective leadership and HR and business leader partnering skills to ensure the best TR delivery for all key stakeholders. Proven ability to meet and exceed results, team and individual objectives with high ability for change management and resiliency. Strong verbal and written communication skills, with the ability to clearly influence, advise, and build effective relationships with stakeholders at all levels. Demonstrated leadership capability, including the ability to lead, motivate, and develop teams while fostering accountability and high performance. Excellent analytical and problem solving skills, with the ability to assess data, interpret market trends, and make well reasoned, business focused recommendations. Proven ability to function effectively in a fast paced, dynamic environment while managing multiple priorities and meeting deadlines. High level of computer literacy, including proficiency in Microsoft Office and HRIS platforms; experience with SAP SuccessFactors, Oracle HCM, and/or Workday is considered an asset. Strong customer service orientation, with a focus on delivering high quality outcomes and positive stakeholder experience. Positive, influential, and highly motivated mindset, with the ability to drive change and inspire confidence. Hands on leader with the ability to both lead a team strategically and actively contribute to execution to deliver on objectives and results. Experience 10+ years of progressive Human Resources experience, including 7+ years leading and managing global total rewards programs, partnering closely with senior leadership and HR stakeholders to drive results. Required experience supporting a public company, with demonstrated success operating in complex, global environments. Core competencies in TR including: equity and sales compensation, internal controls, global benefits management, recognition and global mobility program delivery, people analytics and reporting and how all TR programs link to payroll and systems. Equity compensation experience is required, including the design, administration, and governance of equity programs. Proven experience working in a fast paced, transformational, and high growth organization; experience navigating change and scaling programs preferred. Broad knowledge of TR, with exposure to benefits, pension, global mobility, employee recognition, and/or wellness programs considered a strong asset. Strong organizational and team building capabilities, with demonstrated experience contributing to and operating within a centralized global Center of Excellence (COE) model. Ability to balance strategic leadership with hands on execution, driving consistency, compliance, and alignment across regions. At Apotex, we are committed to fostering a welcoming andaccessible work environment, where all everyone feels valued, respected, and supported to succeed. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.
Apr 17, 2026
Full time
Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions. The Director, Total Rewards will be responsible for leading Apotex's global compensation and benefit programs, processes and delivery for all levels and countries including compensation philosophy and principles, base salary structures and job architecture, annual short term/long term incentive programs, sales incentive plans and our global benefits and pension (savings) plans. This is critical role on the Total Rewards team that will work closely with Talent Management, Human Resources Business Partner (HRBP) and Human Resources Shared Services (HRSS) teams to ensure Apotex can attract, motivate and retain talent. The successful candidate in this role will lead innovative initiatives that promote best in class global compensation and benefits delivery, ensure market competitiveness, cost effectiveness and easy to administer programs for executives, management and employees and the company. If you are a strategic leader with a global mindset, worked in public companies and have strong HR artificial intelligence fluency who leads a team but also execute themself on deliverables, passionate about delivering top-tier total rewards programs, understands how compensation and benefits sits within an overall Total Rewards strategy and employer value proposition, we encourage you to apply. Job Responsibilities Accountable for the global design, governance, communication and delivery of all compensation and benefits programs at Apotex across the core four countries (Canada, U.S., Mexico and India) and rest of world, operating in a private company environment while preparing for future public company readiness. Lead and govern the global compensation philosophy, principles, job architecture and evaluation framework, global pay grades, and all compensation processes including new hire offers, promotions, career progression, pay equity, off-cycle and discretionary compensation. Oversee global benefits and pension/savings plan design, administration and governance across all markets, with strong focus on cost management, compliance and customer centric service delivery. Manage annual benefits renewals, assessments and open enrollment processes across the core four countries. Demonstrate strong HR artificial intelligence fluency, including effective prompting and identifying opportunities to leverage AI to enhance Total Rewards efficiency, scalability and delivery, with broader HR application as an asset. Apply advanced strategic, operational and administrative expertise across all Total Rewards disciplines, with the ability to shift seamlessly between levels to drive outcomes. Operate effectively in a fast paced, transformational and change driven environment requiring rapid pivoting to business demands. Provide people leadership, coaching and development for global Total Rewards team members, enabling strong performance against objectives and future ready capabilities. Lead the design, administration and governance of long term incentive plans (LTIP) and development of future equity programs. Partner closely with Apotex's private equity sponsor on equity plan governance, cap table management, dilution modeling, run rate forecasting and reserve planning. Own and lead all Total Rewards technology platforms globally, including SAP SuccessFactors HCM compensation and benefits modules and equity administration systems, including vendor selection and implementation. Oversee the global recognition program to reinforce company values, winning behaviors and a strong performance culture through high impact recognition. Partner with Talent Management and HR Business Partners on annual year-end compensation activities including merit, pay for performance guidelines, short term incentive plans and promotions. Collaborate with Canada, U.S. and international commercial teams to design, administer and deliver annual sales incentive plans. Drive pay equity, transparency and manager enablement to build trust, understanding and consistency in compensation practices. Develop effective communications, strategies and employee relations approaches to support successful rollout of compensation initiatives. Build and execute a global compensation and benefits framework and multi year transformation roadmap aligned to market competitiveness, industry trends and enhanced employee experience. Manage global third party vendor relationships, compensation consultants and market data sources. Ensure governance, accuracy and efficiency of compensation and benefits programs within SAP SuccessFactors HCM and global payroll systems. Partner closely with Payroll, People Analytics and HR Shared Services to ensure timely, accurate pay delivery, reporting and customer service. Perform other duties as assigned. Job Requirements Education Bachelor's degree or equivalent. CCP designation and/or Global Remuneration Professional (GRP) designation is preferred. Human resources certification preferred. Knowledge, Skills and Abilities Strong public company total rewards experience including equity compensation design, delivery and reporting, internal controls and proven ability to manage strategic delivery of TR while managing cost effectiveness. Strong HR AI skills using LLMs, specifically Microsoft Co-Pilot to enhance total rewards and HR delivery. Effective leadership and HR and business leader partnering skills to ensure the best TR delivery for all key stakeholders. Proven ability to meet and exceed results, team and individual objectives with high ability for change management and resiliency. Strong verbal and written communication skills, with the ability to clearly influence, advise, and build effective relationships with stakeholders at all levels. Demonstrated leadership capability, including the ability to lead, motivate, and develop teams while fostering accountability and high performance. Excellent analytical and problem solving skills, with the ability to assess data, interpret market trends, and make well reasoned, business focused recommendations. Proven ability to function effectively in a fast paced, dynamic environment while managing multiple priorities and meeting deadlines. High level of computer literacy, including proficiency in Microsoft Office and HRIS platforms; experience with SAP SuccessFactors, Oracle HCM, and/or Workday is considered an asset. Strong customer service orientation, with a focus on delivering high quality outcomes and positive stakeholder experience. Positive, influential, and highly motivated mindset, with the ability to drive change and inspire confidence. Hands on leader with the ability to both lead a team strategically and actively contribute to execution to deliver on objectives and results. Experience 10+ years of progressive Human Resources experience, including 7+ years leading and managing global total rewards programs, partnering closely with senior leadership and HR stakeholders to drive results. Required experience supporting a public company, with demonstrated success operating in complex, global environments. Core competencies in TR including: equity and sales compensation, internal controls, global benefits management, recognition and global mobility program delivery, people analytics and reporting and how all TR programs link to payroll and systems. Equity compensation experience is required, including the design, administration, and governance of equity programs. Proven experience working in a fast paced, transformational, and high growth organization; experience navigating change and scaling programs preferred. Broad knowledge of TR, with exposure to benefits, pension, global mobility, employee recognition, and/or wellness programs considered a strong asset. Strong organizational and team building capabilities, with demonstrated experience contributing to and operating within a centralized global Center of Excellence (COE) model. Ability to balance strategic leadership with hands on execution, driving consistency, compliance, and alignment across regions. At Apotex, we are committed to fostering a welcoming andaccessible work environment, where all everyone feels valued, respected, and supported to succeed. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.
We are seeking a Sales, Events and Business Development Executive, to join a hotel that prides itself on delivering warm hospitality, efficient service, and a memorable guest journey from enquiry to event delivery. With a strong focus on sales growth and client relationships, the hotel is committed to maximising revenue across bedrooms, meetings, events, and weddings. The Sales, Events & Business Development Executive plays a key role in promoting the hotel, securing new business opportunities, and ensuring the successful planning and execution of events, while maintaining the highest standards of customer service and guest satisfaction. As a dynamic and detail-oriented Sales, Events Business Development Executive, you will support the planning, coordination, and execution of a wide range of events while driving sales opportunities. This role requires a proactive professional with excellent organizational skills, strong client relationship management, and the ability to balance creativity with commercial focus. This role includes a dedicated proactive business development focus (1 2 days per week), identifying and converting new corporate and event opportunities to drive revenue growth and expand the hotel s market presence. The ideal candidate will play a key role in ensuring seamless event delivery, maximizing revenue, and providing exceptional service to clients and guests. Key Responsibilities Business Development Responsibilities (Proactive Sales Focus): Proactively identify, target and develop new corporate, local business, and agency accounts to increase meetings, events and bedroom revenue. Conduct outbound sales activity including telesales, personalised email campaigns, LinkedIn outreach and appointment setting to generate new enquiries. Arrange and conduct external client visits and face-to-face networking meetings within the local and regional market to build brand awareness. Represent the hotel at local networking events, exhibitions, and industry showcases to source new business opportunities. Work proactively to convert lapsed accounts and past clients into repeat business through structured follow-up plans. Develop and implement quarterly sales action plans with measurable targets, reporting weekly on new business activity and pipeline performance. Maintain and grow a strong sales pipeline within the CRM, tracking prospecting activity, conversion ratios, and revenue generated from proactive efforts. Sales & Events Office Responsibilities: Confident in selling Weddings, Meetings and all types of Restaurant and Event private bookings. To manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail. Act as the primary point of contact for clients, providing expert guidance and support throughout the planning process. Prepare detailed event proposals, function sheets, and post-event reports to ensure seamless communication between teams. Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business. Process enquiries, quotations, contracts, and confirmations in a timely and professional manner. Conduct show rounds and meetings with clients to discuss their events and arrangements. To adopt good telephone skills in order to create the right impression to the customer. Ensure the sales journey for customers in managed professionally and efficiently to ensure their satisfaction. To ensure meeting and event space is tidy and presentable before taking clients into for appointments Support the sales team in achieving revenue targets by proactively identifying opportunities for upselling and cross-selling hotel services. Working in a team to ensure targets are met and as many sales can be achieved Monitor event budgets and client billing, ensuring accuracy and timely payment follow-ups. Maintain accurate records and databases of client interactions, bookings, and contracts using CRM systems. To attend internal meetings to present functions sheets for the following week to brief the team of upcoming business. To also attend other business meetings as and when required. To manage are respond to clients emails, calls and feedback in a timely and professional manner. Ensure compliance with health, safety, and licensing regulations for all events hosted on hotel premises. Stay up to date with competitor activity, industry trends, and market opportunities to contribute to the hotel s sales strategy. Additional duties as requested by the Sales & Event Manager. The salary for the role of Sales, Events and Business Development Executive, is given as £27,810 / per annum base salary, plus a quarterly incentive scheme in addition up to 20%. A selection of other company benefits are available, including company benefits and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Apr 17, 2026
Full time
We are seeking a Sales, Events and Business Development Executive, to join a hotel that prides itself on delivering warm hospitality, efficient service, and a memorable guest journey from enquiry to event delivery. With a strong focus on sales growth and client relationships, the hotel is committed to maximising revenue across bedrooms, meetings, events, and weddings. The Sales, Events & Business Development Executive plays a key role in promoting the hotel, securing new business opportunities, and ensuring the successful planning and execution of events, while maintaining the highest standards of customer service and guest satisfaction. As a dynamic and detail-oriented Sales, Events Business Development Executive, you will support the planning, coordination, and execution of a wide range of events while driving sales opportunities. This role requires a proactive professional with excellent organizational skills, strong client relationship management, and the ability to balance creativity with commercial focus. This role includes a dedicated proactive business development focus (1 2 days per week), identifying and converting new corporate and event opportunities to drive revenue growth and expand the hotel s market presence. The ideal candidate will play a key role in ensuring seamless event delivery, maximizing revenue, and providing exceptional service to clients and guests. Key Responsibilities Business Development Responsibilities (Proactive Sales Focus): Proactively identify, target and develop new corporate, local business, and agency accounts to increase meetings, events and bedroom revenue. Conduct outbound sales activity including telesales, personalised email campaigns, LinkedIn outreach and appointment setting to generate new enquiries. Arrange and conduct external client visits and face-to-face networking meetings within the local and regional market to build brand awareness. Represent the hotel at local networking events, exhibitions, and industry showcases to source new business opportunities. Work proactively to convert lapsed accounts and past clients into repeat business through structured follow-up plans. Develop and implement quarterly sales action plans with measurable targets, reporting weekly on new business activity and pipeline performance. Maintain and grow a strong sales pipeline within the CRM, tracking prospecting activity, conversion ratios, and revenue generated from proactive efforts. Sales & Events Office Responsibilities: Confident in selling Weddings, Meetings and all types of Restaurant and Event private bookings. To manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail. Act as the primary point of contact for clients, providing expert guidance and support throughout the planning process. Prepare detailed event proposals, function sheets, and post-event reports to ensure seamless communication between teams. Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business. Process enquiries, quotations, contracts, and confirmations in a timely and professional manner. Conduct show rounds and meetings with clients to discuss their events and arrangements. To adopt good telephone skills in order to create the right impression to the customer. Ensure the sales journey for customers in managed professionally and efficiently to ensure their satisfaction. To ensure meeting and event space is tidy and presentable before taking clients into for appointments Support the sales team in achieving revenue targets by proactively identifying opportunities for upselling and cross-selling hotel services. Working in a team to ensure targets are met and as many sales can be achieved Monitor event budgets and client billing, ensuring accuracy and timely payment follow-ups. Maintain accurate records and databases of client interactions, bookings, and contracts using CRM systems. To attend internal meetings to present functions sheets for the following week to brief the team of upcoming business. To also attend other business meetings as and when required. To manage are respond to clients emails, calls and feedback in a timely and professional manner. Ensure compliance with health, safety, and licensing regulations for all events hosted on hotel premises. Stay up to date with competitor activity, industry trends, and market opportunities to contribute to the hotel s sales strategy. Additional duties as requested by the Sales & Event Manager. The salary for the role of Sales, Events and Business Development Executive, is given as £27,810 / per annum base salary, plus a quarterly incentive scheme in addition up to 20%. A selection of other company benefits are available, including company benefits and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
I am currently working with a high-growth, PE-backed B2C consumer goods business in the North West seeking an exceptional Interim CFO to lead them through a critical exit process. This is a hands-on, high-impact role for a proven leader who can: - Drive and deliver a full PE exit - Operate at pace in a dynamic consumer environment - Partner closely with investors and the executive team Experience Required: - Proven track record of delivering a PE exit (£40m+) - Strong retail / e-commerce or consumer goods experience - Commercially astute, strategic, and execution-focused If you thrive in fast-paced, results-driven environments and know what it takes to get a deal over the line, then please feel free to get in touch with me
Apr 17, 2026
Seasonal
I am currently working with a high-growth, PE-backed B2C consumer goods business in the North West seeking an exceptional Interim CFO to lead them through a critical exit process. This is a hands-on, high-impact role for a proven leader who can: - Drive and deliver a full PE exit - Operate at pace in a dynamic consumer environment - Partner closely with investors and the executive team Experience Required: - Proven track record of delivering a PE exit (£40m+) - Strong retail / e-commerce or consumer goods experience - Commercially astute, strategic, and execution-focused If you thrive in fast-paced, results-driven environments and know what it takes to get a deal over the line, then please feel free to get in touch with me
Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Assist in managing customer accounts and maintaining strong relationships with clients. Prepare and process commercial documentation, including quotes and invoices. Support the commercial team in negotiating and finalising agreements with customers. Monitor and track commercial activities to ensure compliance with company policies and procedures. Conduct market research to identify potential business opportunities and provide insights to the commercial team. Coordinate with internal departments to ensure seamless execution of commercial operations. Handle customer enquiries and provide timely and accurate information. Assist in the preparation of reports and presentations for management review. Maintain accurate records and databases related to commercial activities. Provide out of ours cover as required on a rotating basis along with other team members. Ensure compliance with company policies and relevant legal and regulatory requirements. Contribute to continuous improvement initiatives to enhance the efficiency and effectiveness of the commercial department. About you: Previous experience in a commercial, sales or customer service role is advantageous. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). NVQ Diploma or equivalent; additional qualifications in logistics, supply chain management, or related fields are a plus. Knowledge of commercial and logistics software is an advantage. Proactive problem-solving skills and the ability to work independently and as part of a team. What we offer: Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. 33 days holiday per annum, Including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security. Secure onsite parking / Public transport available Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Click the Apply button to register your interest and you'll be redirected to our careers page to complete the application form. Candidates with the relevant experience or job titles of: Client Services Executive, Supply Chain Coordinator, Supply Chain Administrator, Customer Service Executive, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, may be considered for this role.
Apr 17, 2026
Full time
Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Assist in managing customer accounts and maintaining strong relationships with clients. Prepare and process commercial documentation, including quotes and invoices. Support the commercial team in negotiating and finalising agreements with customers. Monitor and track commercial activities to ensure compliance with company policies and procedures. Conduct market research to identify potential business opportunities and provide insights to the commercial team. Coordinate with internal departments to ensure seamless execution of commercial operations. Handle customer enquiries and provide timely and accurate information. Assist in the preparation of reports and presentations for management review. Maintain accurate records and databases related to commercial activities. Provide out of ours cover as required on a rotating basis along with other team members. Ensure compliance with company policies and relevant legal and regulatory requirements. Contribute to continuous improvement initiatives to enhance the efficiency and effectiveness of the commercial department. About you: Previous experience in a commercial, sales or customer service role is advantageous. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). NVQ Diploma or equivalent; additional qualifications in logistics, supply chain management, or related fields are a plus. Knowledge of commercial and logistics software is an advantage. Proactive problem-solving skills and the ability to work independently and as part of a team. What we offer: Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. 33 days holiday per annum, Including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security. Secure onsite parking / Public transport available Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Click the Apply button to register your interest and you'll be redirected to our careers page to complete the application form. Candidates with the relevant experience or job titles of: Client Services Executive, Supply Chain Coordinator, Supply Chain Administrator, Customer Service Executive, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, may be considered for this role.
Job Title: Compliance Executive Location: Sharston, Manchester, M22 4SN Salary : Up to £35,000 Per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-w wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Apr 17, 2026
Full time
Job Title: Compliance Executive Location: Sharston, Manchester, M22 4SN Salary : Up to £35,000 Per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-w wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Are you passionate about building strong relationships and helping clients achieve more with technology? Are you looking for a career that is both rewarding and challenging in a company that supports your personal and professional development? If so, we would love to have you join our team as a Client Solutions Executive . This role includes a strong sales focus, involving cold calling, proactive outreach , and identifying new business opportunities, alongside building and managing client relationships. You will join us on a full-time, permanent basis and in return you will receive a competitive salary. Who is TECHNIA At TECHNIA, we simplify product innovation with smart solutions that speed up time to market. Our expertise helps companies stay competitive by making processes efficient and transparent. In other words, we bring SMARTER PRODUCTS FASTER. We are a small entity but part of a global organisation. We are a PLM specialist, and we partner with Dassault Systems to deliver expert engineering services to clients. TECHNIA is a global leader in Product Lifecycle Management (PLM) and engineering solutions. As part of the Addnode Group, we empower innovation through technology, collaboration, and continuous learning. Our teams work with world-renowned brands across industries including life sciences, consumer goods, automotive, and aerospace. At the forefront of everything we do are our TECHNIA Values: Go Explore, Keep Learning, Build Trust, Work Together and we are looking for a Client Solutions Executive who believes that these values make us stronger and embrace them as their own. Why join us? We offer a dynamic, international environment and an exciting opportunity to work with impactful projects together with a dedicated team. Attractive Benefits package (Pension, healthcare and many more benefits) Competitive Salary Continuous training, support and focus on your personal and professional development A truly diverse working environment where differences are embraced and a family- friendly culture is promoted Who do we think would suit the Client Solutions Executive role This entry- to mid-level role is ideal for candidates who are resilient, sales-driven , and motivated to succeed. You will bring experience in cold calling, B2B sales , account management, or client success, preferably within a software or technology environment. However, what matters most is your attitude and drive. You will have excellent communication, negotiation, and relationship-building skills, with the confidence to proactively engage prospects and convert opportunities. You are commercially minded with a strong focus on achieving and exceeding growth targets in a fast-paced sales environment. Highly organized, with strong attention to detail, you can manage multiple accounts effectively while maintaining a proactive sales pipeline. You are confident using CRM tools and comfortable engaging clients through cold calls, email, and video, with a consistent focus on driving revenue and building long-term client relationships. What does the role of Client Solutions Executive entail: In this role, you ll act as the main point of contact for assigned clients, ensuring their satisfaction, identifying growth opportunities, and driving business success through meaningful partnerships. Drive sales activity through high-volume cold calling and proactive prospecting to generate new business opportunities. Build and nurture long-term relationships with our clients, ensuring their satisfaction and loyalty. Manage and develop House Accounts, identifying opportunities to expand engagement and revenue. Proactively upsell and cross-sell additional software solutions that align with client needs. Identify and reach out to prospective customers in adjacent markets to grow our customer base. Use direct communication channels to understand client challenges and match our offerings to their goals. TECHNIA has a diverse and inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability, or age. If you think this role is for you and you have what it takes to be successful as our Client Solutions Executive , then click apply today - we would like to hear from you!
Apr 17, 2026
Full time
Are you passionate about building strong relationships and helping clients achieve more with technology? Are you looking for a career that is both rewarding and challenging in a company that supports your personal and professional development? If so, we would love to have you join our team as a Client Solutions Executive . This role includes a strong sales focus, involving cold calling, proactive outreach , and identifying new business opportunities, alongside building and managing client relationships. You will join us on a full-time, permanent basis and in return you will receive a competitive salary. Who is TECHNIA At TECHNIA, we simplify product innovation with smart solutions that speed up time to market. Our expertise helps companies stay competitive by making processes efficient and transparent. In other words, we bring SMARTER PRODUCTS FASTER. We are a small entity but part of a global organisation. We are a PLM specialist, and we partner with Dassault Systems to deliver expert engineering services to clients. TECHNIA is a global leader in Product Lifecycle Management (PLM) and engineering solutions. As part of the Addnode Group, we empower innovation through technology, collaboration, and continuous learning. Our teams work with world-renowned brands across industries including life sciences, consumer goods, automotive, and aerospace. At the forefront of everything we do are our TECHNIA Values: Go Explore, Keep Learning, Build Trust, Work Together and we are looking for a Client Solutions Executive who believes that these values make us stronger and embrace them as their own. Why join us? We offer a dynamic, international environment and an exciting opportunity to work with impactful projects together with a dedicated team. Attractive Benefits package (Pension, healthcare and many more benefits) Competitive Salary Continuous training, support and focus on your personal and professional development A truly diverse working environment where differences are embraced and a family- friendly culture is promoted Who do we think would suit the Client Solutions Executive role This entry- to mid-level role is ideal for candidates who are resilient, sales-driven , and motivated to succeed. You will bring experience in cold calling, B2B sales , account management, or client success, preferably within a software or technology environment. However, what matters most is your attitude and drive. You will have excellent communication, negotiation, and relationship-building skills, with the confidence to proactively engage prospects and convert opportunities. You are commercially minded with a strong focus on achieving and exceeding growth targets in a fast-paced sales environment. Highly organized, with strong attention to detail, you can manage multiple accounts effectively while maintaining a proactive sales pipeline. You are confident using CRM tools and comfortable engaging clients through cold calls, email, and video, with a consistent focus on driving revenue and building long-term client relationships. What does the role of Client Solutions Executive entail: In this role, you ll act as the main point of contact for assigned clients, ensuring their satisfaction, identifying growth opportunities, and driving business success through meaningful partnerships. Drive sales activity through high-volume cold calling and proactive prospecting to generate new business opportunities. Build and nurture long-term relationships with our clients, ensuring their satisfaction and loyalty. Manage and develop House Accounts, identifying opportunities to expand engagement and revenue. Proactively upsell and cross-sell additional software solutions that align with client needs. Identify and reach out to prospective customers in adjacent markets to grow our customer base. Use direct communication channels to understand client challenges and match our offerings to their goals. TECHNIA has a diverse and inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability, or age. If you think this role is for you and you have what it takes to be successful as our Client Solutions Executive , then click apply today - we would like to hear from you!
Are you a part or fully qualified accountant looking for a new management accounting role? Can you work on site 5 days a week? Commutable from Abergavenny and Hereford this organisation is in excellent health and needs someone to take ownership for managing the company cashflow including daily cash reconciliations, rolling forecasts and ownership of the outgoing payments functions. You'll prepare monthly management accounts carry out balance sheet reconciliations and variance analysis along with providing commentary for commercial insight. You'll own the quarterly VAT return process and assist with the year end budget setting schedule along with supporting the financial controller with ad-hoc tasks and preparation for the year end audit. If this sounds like an opportunity that would suit you then please get in touch through application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Apr 17, 2026
Full time
Are you a part or fully qualified accountant looking for a new management accounting role? Can you work on site 5 days a week? Commutable from Abergavenny and Hereford this organisation is in excellent health and needs someone to take ownership for managing the company cashflow including daily cash reconciliations, rolling forecasts and ownership of the outgoing payments functions. You'll prepare monthly management accounts carry out balance sheet reconciliations and variance analysis along with providing commentary for commercial insight. You'll own the quarterly VAT return process and assist with the year end budget setting schedule along with supporting the financial controller with ad-hoc tasks and preparation for the year end audit. If this sounds like an opportunity that would suit you then please get in touch through application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Audit Director (RI) - Commercial Growth Opportunity £80,000 - £90,000 + Clear Route to Partnership Location: Nottingham (2-3 days per week) Frequent London travel Shillito Executive Search is partnering with a dynamic, growth-focused accountancy firm to appoint a commercially minded Audit Director (RI) who wants more than just a portfolio - they want influence, visibility, and a genuine opportunit click apply for full job details
Apr 17, 2026
Full time
Audit Director (RI) - Commercial Growth Opportunity £80,000 - £90,000 + Clear Route to Partnership Location: Nottingham (2-3 days per week) Frequent London travel Shillito Executive Search is partnering with a dynamic, growth-focused accountancy firm to appoint a commercially minded Audit Director (RI) who wants more than just a portfolio - they want influence, visibility, and a genuine opportunit click apply for full job details
Audit Director (RI) - Commercial Growth Opportunity 80,000 - 90,000 + Clear Route to Partnership Location: Nottingham (2-3 days per week) Frequent London travel Shillito Executive Search is partnering with a dynamic, growth-focused accountancy firm to appoint a commercially minded Audit Director (RI) who wants more than just a portfolio - they want influence, visibility, and a genuine opportunity to shape the future of a scaling audit practice. This is not a maintenance role. This is a growth role. You will join at a pivotal stage in the firm's expansion, taking ownership of a high-quality SME and mid-market portfolio while playing a central part in strengthening the firm's London presence and broader strategic ambitions. For the right individual, this role offers genuine progression - with the opportunity to further elevate your position as the audit practice grows. The Opportunity As Audit Director and Responsible Individual, you will operate as a senior leader within the firm - balancing technical excellence with strong commercial judgement. You'll work closely with Partners and the Senior Leadership Team to: Shape audit strategy and growth plans Drive revenue and portfolio expansion Strengthen market positioning, particularly in London Maintain exceptional audit quality standards Develop the next generation of audit leaders This role would suit an ambitious Audit Director (or experienced Senior Manager ready to step up) who wants to combine client leadership, business development, and strategic influence. Key Responsibilities Act as Responsible Individual on a portfolio of statutory audits, including group engagements Lead and grow a portfolio of SME and mid-market clients Drive audit quality, ensuring compliance with UK ISAs, ethical standards, and regulatory requirements Play a visible role in business development, proposals, tenders, and networking Contribute to pricing strategy and commercial decision-making Identify new sector opportunities and service line expansion Lead FRC / RSB inspections and internal quality reviews Provide technical leadership across UK GAAP (primarily FRS 102) and IFRS Mentor and develop Audit Managers, strengthening the leadership pipeline Act as a senior ambassador for the firm in both the Midlands and London markets What We're Looking For ACA / ACCA qualified with Responsible Individual (RI) status Significant UK audit experience within an SME or mid-market environment Strong technical knowledge of UK GAAP and IFRS A commercially minded leader who understands profitability, pricing, and growth A relationship builder who can win and retain clients Comfortable operating at senior leadership level Entrepreneurial mindset with the ambition to help build and shape a growing audit practice Willingness to work hybrid and travel regularly to London Why This Role Stands Out Genuine strategic influence within a growing firm Visible impact on London market expansion Clear career progression as the audit practice scales A platform to combine technical excellence with commercial leadership The opportunity to help shape the next phase of growth Shillito Executive Search specialises in finding top-tier executive talent for leadership, management, and board-level positions in the manufacturing industry. We have a deep understanding of the unique challenges and opportunities within the sector and pride ourselves on doing the right things well. People are our business.
Apr 17, 2026
Full time
Audit Director (RI) - Commercial Growth Opportunity 80,000 - 90,000 + Clear Route to Partnership Location: Nottingham (2-3 days per week) Frequent London travel Shillito Executive Search is partnering with a dynamic, growth-focused accountancy firm to appoint a commercially minded Audit Director (RI) who wants more than just a portfolio - they want influence, visibility, and a genuine opportunity to shape the future of a scaling audit practice. This is not a maintenance role. This is a growth role. You will join at a pivotal stage in the firm's expansion, taking ownership of a high-quality SME and mid-market portfolio while playing a central part in strengthening the firm's London presence and broader strategic ambitions. For the right individual, this role offers genuine progression - with the opportunity to further elevate your position as the audit practice grows. The Opportunity As Audit Director and Responsible Individual, you will operate as a senior leader within the firm - balancing technical excellence with strong commercial judgement. You'll work closely with Partners and the Senior Leadership Team to: Shape audit strategy and growth plans Drive revenue and portfolio expansion Strengthen market positioning, particularly in London Maintain exceptional audit quality standards Develop the next generation of audit leaders This role would suit an ambitious Audit Director (or experienced Senior Manager ready to step up) who wants to combine client leadership, business development, and strategic influence. Key Responsibilities Act as Responsible Individual on a portfolio of statutory audits, including group engagements Lead and grow a portfolio of SME and mid-market clients Drive audit quality, ensuring compliance with UK ISAs, ethical standards, and regulatory requirements Play a visible role in business development, proposals, tenders, and networking Contribute to pricing strategy and commercial decision-making Identify new sector opportunities and service line expansion Lead FRC / RSB inspections and internal quality reviews Provide technical leadership across UK GAAP (primarily FRS 102) and IFRS Mentor and develop Audit Managers, strengthening the leadership pipeline Act as a senior ambassador for the firm in both the Midlands and London markets What We're Looking For ACA / ACCA qualified with Responsible Individual (RI) status Significant UK audit experience within an SME or mid-market environment Strong technical knowledge of UK GAAP and IFRS A commercially minded leader who understands profitability, pricing, and growth A relationship builder who can win and retain clients Comfortable operating at senior leadership level Entrepreneurial mindset with the ambition to help build and shape a growing audit practice Willingness to work hybrid and travel regularly to London Why This Role Stands Out Genuine strategic influence within a growing firm Visible impact on London market expansion Clear career progression as the audit practice scales A platform to combine technical excellence with commercial leadership The opportunity to help shape the next phase of growth Shillito Executive Search specialises in finding top-tier executive talent for leadership, management, and board-level positions in the manufacturing industry. We have a deep understanding of the unique challenges and opportunities within the sector and pride ourselves on doing the right things well. People are our business.
Commercial Director - Walking With The Wounded - Remote with Travel - £75,000 Walking With The Wounded (WWTW) stands side by side with veterans as they rebuild their lives after military service. Through specialist programmes across mental health, employment, and wraparound care coordination, WWTW supports those who have fallen furthest, helping them regain stability, independence, and confidence. WWTW is now seeking a commercial driven and values-led leader to help them navigate a competitive and rapidly evolving funding environment. To continue delivering vital services at scale, the incoming Commercial Director must be ambitious and hands on. If successful, you will be tasked with shaping and driving the charity's income growth strategy in order to bring unity, discipline, and commercial rigor to the fundraising and marketing team. The Role Job Title: Commercial Director Reports to: Deputy CEO Responsible for: Fundraising, Marketing and Communications Based at: Home based, with the expectation of regular travel to meet business needs. Hours: Permanent, standard is 37.5 (9-5, half hour unpaid break) Company benefits: 5% Employer pension contribution, Employee Assistance programme The Commercial Director is a senior leadership role responsible for driving sustainable income growth and strengthening Walking With The Wounded's commercial position. The role holds strategic and operational accountability for Fundraising and Marketing, with a particular focus on sustaining Trusts and Foundations income, growing key events, and significantly expanding corporate partnerships. The Commercial Director is a core member of the Senior Leadership Team and plays a central role in shaping organisational strategy and decision-making. While supported by the Chief Executive Officer, Trustees and wider SLT in unlocking opportunities and coordinating activity, the postholder holds ultimate accountability for commercial performance, revenue growth and long-term sustainability. This role is critical to the future success of Walking With The Wounded. As the organisation operates in an increasingly competitive and complex income environment, sustained impact depends on a strong commercial approach that combines strategic leadership with hands-on delivery. The Commercial Director provides clear ownership of growth, sharpens focus on performance and return on investment, and ensures the organisation is positioned effectively in the market to maximise opportunity, resilience and long-term impact. This is a hands-on commercial leadership role. The postholder is expected to personally generate income by securing high-value partnerships and sponsorships, while also coordinating and maximising wider relationship management activity across the charity. This is a hands on commercial leadership role, suited to an individual who is equally comfortable setting strategy, building relationships at senior levels, analysing performance and ROI, and personally securing high value partnerships. The Candidate The successful Commercial Director will be an experienced commercial or fundraising leader with a strong track record of delivering significant income growth in complex environments. Experience Strong strategic planning background, able to conceptualise and execute multi channel income strategies. Financially astute, with confidence in forecasting, performance reporting, and data driven decision making. Experience leading teams and influencing senior stakeholders, including Boards and executive leadership. Knowledge of the charity, veterans, or welfare sectors is helpful but not essential; values alignment and commercial excellence are paramount. Leadership Qualities A relationship builder with credibility at senior level. Commercially confident, hands on, and motivated by achieving growth. Collaborative and low ego, able to unite teams behind a shared commercial agenda. Empathetic and aligned to WWTW's mission, showing respect for veterans and commitment to service. Driven, proactive, and resilient, able to deliver in a competitive and changing funding landscape. For further information and details on how to apply, please visit For an informal and confidential discussion, please speak with our advisors at Berwick Partners: Jodi Beauchamp Delivery Consultant, Not for Profit Berwick Partners (0) Closing date for applications: Friday 24th April 2026
Apr 17, 2026
Full time
Commercial Director - Walking With The Wounded - Remote with Travel - £75,000 Walking With The Wounded (WWTW) stands side by side with veterans as they rebuild their lives after military service. Through specialist programmes across mental health, employment, and wraparound care coordination, WWTW supports those who have fallen furthest, helping them regain stability, independence, and confidence. WWTW is now seeking a commercial driven and values-led leader to help them navigate a competitive and rapidly evolving funding environment. To continue delivering vital services at scale, the incoming Commercial Director must be ambitious and hands on. If successful, you will be tasked with shaping and driving the charity's income growth strategy in order to bring unity, discipline, and commercial rigor to the fundraising and marketing team. The Role Job Title: Commercial Director Reports to: Deputy CEO Responsible for: Fundraising, Marketing and Communications Based at: Home based, with the expectation of regular travel to meet business needs. Hours: Permanent, standard is 37.5 (9-5, half hour unpaid break) Company benefits: 5% Employer pension contribution, Employee Assistance programme The Commercial Director is a senior leadership role responsible for driving sustainable income growth and strengthening Walking With The Wounded's commercial position. The role holds strategic and operational accountability for Fundraising and Marketing, with a particular focus on sustaining Trusts and Foundations income, growing key events, and significantly expanding corporate partnerships. The Commercial Director is a core member of the Senior Leadership Team and plays a central role in shaping organisational strategy and decision-making. While supported by the Chief Executive Officer, Trustees and wider SLT in unlocking opportunities and coordinating activity, the postholder holds ultimate accountability for commercial performance, revenue growth and long-term sustainability. This role is critical to the future success of Walking With The Wounded. As the organisation operates in an increasingly competitive and complex income environment, sustained impact depends on a strong commercial approach that combines strategic leadership with hands-on delivery. The Commercial Director provides clear ownership of growth, sharpens focus on performance and return on investment, and ensures the organisation is positioned effectively in the market to maximise opportunity, resilience and long-term impact. This is a hands-on commercial leadership role. The postholder is expected to personally generate income by securing high-value partnerships and sponsorships, while also coordinating and maximising wider relationship management activity across the charity. This is a hands on commercial leadership role, suited to an individual who is equally comfortable setting strategy, building relationships at senior levels, analysing performance and ROI, and personally securing high value partnerships. The Candidate The successful Commercial Director will be an experienced commercial or fundraising leader with a strong track record of delivering significant income growth in complex environments. Experience Strong strategic planning background, able to conceptualise and execute multi channel income strategies. Financially astute, with confidence in forecasting, performance reporting, and data driven decision making. Experience leading teams and influencing senior stakeholders, including Boards and executive leadership. Knowledge of the charity, veterans, or welfare sectors is helpful but not essential; values alignment and commercial excellence are paramount. Leadership Qualities A relationship builder with credibility at senior level. Commercially confident, hands on, and motivated by achieving growth. Collaborative and low ego, able to unite teams behind a shared commercial agenda. Empathetic and aligned to WWTW's mission, showing respect for veterans and commitment to service. Driven, proactive, and resilient, able to deliver in a competitive and changing funding landscape. For further information and details on how to apply, please visit For an informal and confidential discussion, please speak with our advisors at Berwick Partners: Jodi Beauchamp Delivery Consultant, Not for Profit Berwick Partners (0) Closing date for applications: Friday 24th April 2026
Operations Director (3PL / Fulfilment) Location: Bury St Edmunds (on-site) Salary: £50,000 - £80,000 (dependent on experience) Start: ASAP The Opportunity We're supporting a fast-growing fulfilment and logistics business operating across three UK sites, with a fourth launching in the US. Built with a true startup mindset, the business has scaled rapidly with a lean team, developing its own internal systems and tools along the way. Now entering its next phase of growth, they are looking to bring in an Operations Director to introduce structure, leadership, and scalability across the business. This is a high-impact role with a clear pathway to company leadership, as the founders focus on international expansion. The Role This is a hands-on leadership position where you will take ownership of operations across multiple sites, bringing clarity, structure, and scalability to a fast-paced environment. You will sit at the core of the business, acting as the operational backbone and a key decision-maker. Key responsibilities: Lead day-to-day operations across UK fulfilment sites Manage and develop cross-functional teams (warehouse, customer support, tech, and finance) Introduce scalable processes, KPIs, and operational structure Improve communication flows to reduce delays and inefficiencies Oversee forecasting, stock planning, and order volume management Work closely with internal tech teams to optimise WMS and internal tools Support international expansion (US launch and EU growth plans) Act as a senior leader bridging strategy and execution What They're Looking For This role requires someone who can hit the ground running in a fast-moving, high-growth environment. Essential: Proven experience in 3PL / fulfilment / logistics operations Strong leadership experience managing multi-functional teams Ability to operate in a high-change, fast-paced environment Commercial and operational mindset with strong problem-solving ability Experience with WMS, logistics systems, and operational analytics Comfortable making decisions quickly with limited bureaucracy Highly desirable: Experience scaling operations in a growing business Exposure to automation, robotics, or process optimisation Background in building structure within previously unstructured environments The Environment This is not a corporate, process-heavy organisation. Ideas can be implemented in days, not months High autonomy and ownership from day one Built by people who have learned and adapted quickly A culture that rewards initiative, speed, and accountability If you're coming from a heavily structured environment and want to build something rather than maintain it, this is a rare opportunity. Career Progression This role offers a clear pathway to Director-level leadership, with the opportunity to step into a broader company leadership role as the business expands internationally. Hiring Process Initial screening Video submission (Loom) On-site half-day assessment Why Join? Join at a pivotal growth stage Direct impact on business scaling and international expansion Work closely with founders and shape the future of operations Opportunity to step into a senior leadership position quickly
Apr 16, 2026
Full time
Operations Director (3PL / Fulfilment) Location: Bury St Edmunds (on-site) Salary: £50,000 - £80,000 (dependent on experience) Start: ASAP The Opportunity We're supporting a fast-growing fulfilment and logistics business operating across three UK sites, with a fourth launching in the US. Built with a true startup mindset, the business has scaled rapidly with a lean team, developing its own internal systems and tools along the way. Now entering its next phase of growth, they are looking to bring in an Operations Director to introduce structure, leadership, and scalability across the business. This is a high-impact role with a clear pathway to company leadership, as the founders focus on international expansion. The Role This is a hands-on leadership position where you will take ownership of operations across multiple sites, bringing clarity, structure, and scalability to a fast-paced environment. You will sit at the core of the business, acting as the operational backbone and a key decision-maker. Key responsibilities: Lead day-to-day operations across UK fulfilment sites Manage and develop cross-functional teams (warehouse, customer support, tech, and finance) Introduce scalable processes, KPIs, and operational structure Improve communication flows to reduce delays and inefficiencies Oversee forecasting, stock planning, and order volume management Work closely with internal tech teams to optimise WMS and internal tools Support international expansion (US launch and EU growth plans) Act as a senior leader bridging strategy and execution What They're Looking For This role requires someone who can hit the ground running in a fast-moving, high-growth environment. Essential: Proven experience in 3PL / fulfilment / logistics operations Strong leadership experience managing multi-functional teams Ability to operate in a high-change, fast-paced environment Commercial and operational mindset with strong problem-solving ability Experience with WMS, logistics systems, and operational analytics Comfortable making decisions quickly with limited bureaucracy Highly desirable: Experience scaling operations in a growing business Exposure to automation, robotics, or process optimisation Background in building structure within previously unstructured environments The Environment This is not a corporate, process-heavy organisation. Ideas can be implemented in days, not months High autonomy and ownership from day one Built by people who have learned and adapted quickly A culture that rewards initiative, speed, and accountability If you're coming from a heavily structured environment and want to build something rather than maintain it, this is a rare opportunity. Career Progression This role offers a clear pathway to Director-level leadership, with the opportunity to step into a broader company leadership role as the business expands internationally. Hiring Process Initial screening Video submission (Loom) On-site half-day assessment Why Join? Join at a pivotal growth stage Direct impact on business scaling and international expansion Work closely with founders and shape the future of operations Opportunity to step into a senior leadership position quickly
We're currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast. This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function - from vision and strategy through to delivery, adoption, and commercial outcomes - while building and leading a team of Product Managers. Reporting directly to the CEO, the CPO will play a central role in shaping the company's direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets. This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football TeamFeePay - Employee Benefits Highly competitive salary and bonus Vitality healthcare Death in Service Wellbeing hub Good pension and holidays Professional development opportunities. What You'll Do Own Product Strategy & Commercial Outcomes Define and own the long-term product vision, strategy, and roadmap across the entire platform. Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value. Take direct accountability for product performance, adoption, and measurable business impact. Build & Lead a High-Performing Product Team Build, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution. Set clear standards for product quality, decision-making, and delivery excellence. Act as a player-coach: able to operate at strategic, team, and individual product level when required. Deeply Understand Customers & the Payments Domain Maintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints. Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions. Ensure product strategy reflects regulatory, financial, and operational realities. Drive Execution & Delivery Partner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions. Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained. Own the full product lifecycle, from discovery through launch, adoption, and iteration. Align the Organisation Around Product Act as the primary product voice internally and externally. Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted. Represent TeamFeePay at industry events, partner discussions, and strategic forums. What We're Looking For Experience & Domain Expertise Experience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience). Proven track record of building and scaling successful SaaS products with clear commercial outcomes. Demonstrated experience leading and developing Product Managers. Background in software development or program management, with the ability to engage deeply on technical trade-offs. Background in finance or financial services, with a strong understanding of financial operations. Strong understanding of payment processors, payment rails, and transaction-based systems. Leadership & Ways of Working Comfortable operating as a hands-on executive in a growing company. Strong judgement, prioritisation, and decision-making skills. Able to balance long-term strategy with short-term delivery pressure. Communication & Influence Able to communicate clearly and adapt your style for different audiences including at executive, board, and team level. Able to translate complexity into simple, compelling direction. Bonus Interest in sports, grassroots organisations, or community-led platforms.
Apr 16, 2026
Full time
We're currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast. This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function - from vision and strategy through to delivery, adoption, and commercial outcomes - while building and leading a team of Product Managers. Reporting directly to the CEO, the CPO will play a central role in shaping the company's direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets. This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football TeamFeePay - Employee Benefits Highly competitive salary and bonus Vitality healthcare Death in Service Wellbeing hub Good pension and holidays Professional development opportunities. What You'll Do Own Product Strategy & Commercial Outcomes Define and own the long-term product vision, strategy, and roadmap across the entire platform. Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value. Take direct accountability for product performance, adoption, and measurable business impact. Build & Lead a High-Performing Product Team Build, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution. Set clear standards for product quality, decision-making, and delivery excellence. Act as a player-coach: able to operate at strategic, team, and individual product level when required. Deeply Understand Customers & the Payments Domain Maintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints. Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions. Ensure product strategy reflects regulatory, financial, and operational realities. Drive Execution & Delivery Partner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions. Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained. Own the full product lifecycle, from discovery through launch, adoption, and iteration. Align the Organisation Around Product Act as the primary product voice internally and externally. Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted. Represent TeamFeePay at industry events, partner discussions, and strategic forums. What We're Looking For Experience & Domain Expertise Experience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience). Proven track record of building and scaling successful SaaS products with clear commercial outcomes. Demonstrated experience leading and developing Product Managers. Background in software development or program management, with the ability to engage deeply on technical trade-offs. Background in finance or financial services, with a strong understanding of financial operations. Strong understanding of payment processors, payment rails, and transaction-based systems. Leadership & Ways of Working Comfortable operating as a hands-on executive in a growing company. Strong judgement, prioritisation, and decision-making skills. Able to balance long-term strategy with short-term delivery pressure. Communication & Influence Able to communicate clearly and adapt your style for different audiences including at executive, board, and team level. Able to translate complexity into simple, compelling direction. Bonus Interest in sports, grassroots organisations, or community-led platforms.
Computacenter AG & Co. oHG
Nottingham, Nottinghamshire
Life on the team Job Title - Head of Managed Infrastructure Services Reporting Line: UK Operations Director Location : Nottingham / NE England Travel Requirement : Significant and sustained on-site presence required at customer locationswithinNorth West Englandfor the first two years of the contract, including extended periods on customer premises to support transition, stabilisation, and servicematurity. In addition to this you will be expected to travel to Computacenter Offices. Security Clearance : SC Cleared (mandatory) What you'll do This is a senior, highly accountable leadership position with full end-to-end ownership of a strategic Managed Infrastructure Service. The role is responsible for overseeing the operational end to end infrastructure service for our customers. The role works alongside and coordinates technical delivery teams and business stakeholders to ensure successful delivery of our services through value driven processes, efficient ways of working and operational excellence. The role also plays a part in governing and assuring solutions for the deliver function The post-holder holds single-point accountability for Operational service performance, financial outcomes, readiness, and customer satisfaction. A critical component of the role is overseeing the design, transition, and formal service acceptance into the Future Mode of Operation (FMO), ensuring the service is scalable, secure, compliant, and aligned to both customer and Computacenter strategic objectives. Key Responsibilities Operational Transition & Migration Leadership Initially working closely with the transition and transformation team ,provide senior operational leadership and support governance for the migration of the Managed Infrastructure Service from the incumbent supplier(s) into Computacenter, ensuring minimal service disruption and controlled operational risk. Own and approve transition strategies, mobilisation plans, knowledge transfer activities, service cut-over approaches, and early-life support models. Act as the senior escalation authority for all Operational transition-related issues and ensure all contractual, regulatory, security, and compliance obligations are met for Infrastructure services throughout the transition period . Ownership of approved changes to Service and additional project activity that arises within this remit Design & Service Acceptance Oversee the design, validation, and implementation of the Future Mode of Operation, ensuring that people, processes, tooling, governance, suppliers, and documentation are fit for purpose. Lead formal service acceptance into Business-as-Usual(BAU) operations, ensuring operational readiness is demonstrably achieved and formally signed off. Operational Ownership & Accountability Hold full accountability for day-to-day and long-term Operational service performance, including SLA and KPI achievement, service stability, customer satisfaction, and continual improvement. Act as the ultimate escalation operational service issues, ensuring rapid resolution, root cause analysis, and preventative action. Ensure services are delivered in line with contractual commitments and that any service gaps are clearly understood, owned, and governed across the organisation. Work closely with 3 rd party providers to ensure that their contractual obligations are met. Working alongside Service Leads and the wider digital operations teams to identify, solution and implement improvements to the service and customer experience driving value to both the Customer and Computacenter. Own Profit & Loss accountability for the allocated Managed Infrastructure Service, including forecasting, budget management and cost control. Ensure services operate within agreed revenue and resource models, including adherence to time recording (SmartTrax) and financial governance processes. Lead or support commercial due diligence for change, growth, and additional service opportunities. Act as the senior operational interface for customer executives, directors, and senior stakeholders. Work along side Delivery leadership take part in executive-level service reviews, clearly articulating performance, risks, financial position, and service improvement plans. Build and maintain trusted relationships with customers, internal leadership teams, and third-party suppliers & partners. People Leadership & Capability Development Provide strategic leadership to operational managers and engineers across multiple infrastructure service towers. Set clear performance standards and lead regular one-to-ones, performance reviews, talent management, and succession planning. Coach and mentor senior managers, driving accountability, engagement, and a high-performance culture. Lead and embed organisational change initiatives across people, process, and technology. Where appropriate manage the onboarding of Staff from customer environment into Computacenter, including TUPE. During the FMO migration there will also be a requirement to develop, understand and migrate to a new operating model which could include the relocation, recruitment and removal of staff. Governance, Risk & Continuous Improvement Establish and maintain robust operational governance, assurance, and reporting frameworks. Identify, manage, and mitigate operational, commercial, and delivery risks. Ensure high-quality portfolio and project-level reporting across scope, cost, schedule, dependencies, risks, and issues. Drive continuous improvement initiatives to increase service efficiency, resilience, and maturity. Key Performance Indicators Successful and controlled migration from the incumbent supplier into Computacenter Timely and effective service acceptance into the Future Mode of Operation Sustained achievement of SLA, KPI, and customer satisfaction targets Services operating within agreed financial and commercial parameters Reduction in senior-level escalations and service instability Ensure that Target P&L is met Demonstrable improvements in operational efficiency and service maturity What you'll need Senior leadership experience within managed infrastructure or IT service environments Proven experience leading large-scale service transitions, including incumbent supplier exit Strong commercial acumen with demonstrable P&L ownership Experience operating at executive and director level with customers ITIL v3 or v4 Foundation (or higher) Strong understanding of IT infrastructure, service operations, and governance Ability to operate effectively in complex, high-risk, and secure environments SC Clearance Experience designing and implementing Operating Models Experience working in regulated or defence-related environments Advanced Microsoft Office365 and Teams skills About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Apr 16, 2026
Full time
Life on the team Job Title - Head of Managed Infrastructure Services Reporting Line: UK Operations Director Location : Nottingham / NE England Travel Requirement : Significant and sustained on-site presence required at customer locationswithinNorth West Englandfor the first two years of the contract, including extended periods on customer premises to support transition, stabilisation, and servicematurity. In addition to this you will be expected to travel to Computacenter Offices. Security Clearance : SC Cleared (mandatory) What you'll do This is a senior, highly accountable leadership position with full end-to-end ownership of a strategic Managed Infrastructure Service. The role is responsible for overseeing the operational end to end infrastructure service for our customers. The role works alongside and coordinates technical delivery teams and business stakeholders to ensure successful delivery of our services through value driven processes, efficient ways of working and operational excellence. The role also plays a part in governing and assuring solutions for the deliver function The post-holder holds single-point accountability for Operational service performance, financial outcomes, readiness, and customer satisfaction. A critical component of the role is overseeing the design, transition, and formal service acceptance into the Future Mode of Operation (FMO), ensuring the service is scalable, secure, compliant, and aligned to both customer and Computacenter strategic objectives. Key Responsibilities Operational Transition & Migration Leadership Initially working closely with the transition and transformation team ,provide senior operational leadership and support governance for the migration of the Managed Infrastructure Service from the incumbent supplier(s) into Computacenter, ensuring minimal service disruption and controlled operational risk. Own and approve transition strategies, mobilisation plans, knowledge transfer activities, service cut-over approaches, and early-life support models. Act as the senior escalation authority for all Operational transition-related issues and ensure all contractual, regulatory, security, and compliance obligations are met for Infrastructure services throughout the transition period . Ownership of approved changes to Service and additional project activity that arises within this remit Design & Service Acceptance Oversee the design, validation, and implementation of the Future Mode of Operation, ensuring that people, processes, tooling, governance, suppliers, and documentation are fit for purpose. Lead formal service acceptance into Business-as-Usual(BAU) operations, ensuring operational readiness is demonstrably achieved and formally signed off. Operational Ownership & Accountability Hold full accountability for day-to-day and long-term Operational service performance, including SLA and KPI achievement, service stability, customer satisfaction, and continual improvement. Act as the ultimate escalation operational service issues, ensuring rapid resolution, root cause analysis, and preventative action. Ensure services are delivered in line with contractual commitments and that any service gaps are clearly understood, owned, and governed across the organisation. Work closely with 3 rd party providers to ensure that their contractual obligations are met. Working alongside Service Leads and the wider digital operations teams to identify, solution and implement improvements to the service and customer experience driving value to both the Customer and Computacenter. Own Profit & Loss accountability for the allocated Managed Infrastructure Service, including forecasting, budget management and cost control. Ensure services operate within agreed revenue and resource models, including adherence to time recording (SmartTrax) and financial governance processes. Lead or support commercial due diligence for change, growth, and additional service opportunities. Act as the senior operational interface for customer executives, directors, and senior stakeholders. Work along side Delivery leadership take part in executive-level service reviews, clearly articulating performance, risks, financial position, and service improvement plans. Build and maintain trusted relationships with customers, internal leadership teams, and third-party suppliers & partners. People Leadership & Capability Development Provide strategic leadership to operational managers and engineers across multiple infrastructure service towers. Set clear performance standards and lead regular one-to-ones, performance reviews, talent management, and succession planning. Coach and mentor senior managers, driving accountability, engagement, and a high-performance culture. Lead and embed organisational change initiatives across people, process, and technology. Where appropriate manage the onboarding of Staff from customer environment into Computacenter, including TUPE. During the FMO migration there will also be a requirement to develop, understand and migrate to a new operating model which could include the relocation, recruitment and removal of staff. Governance, Risk & Continuous Improvement Establish and maintain robust operational governance, assurance, and reporting frameworks. Identify, manage, and mitigate operational, commercial, and delivery risks. Ensure high-quality portfolio and project-level reporting across scope, cost, schedule, dependencies, risks, and issues. Drive continuous improvement initiatives to increase service efficiency, resilience, and maturity. Key Performance Indicators Successful and controlled migration from the incumbent supplier into Computacenter Timely and effective service acceptance into the Future Mode of Operation Sustained achievement of SLA, KPI, and customer satisfaction targets Services operating within agreed financial and commercial parameters Reduction in senior-level escalations and service instability Ensure that Target P&L is met Demonstrable improvements in operational efficiency and service maturity What you'll need Senior leadership experience within managed infrastructure or IT service environments Proven experience leading large-scale service transitions, including incumbent supplier exit Strong commercial acumen with demonstrable P&L ownership Experience operating at executive and director level with customers ITIL v3 or v4 Foundation (or higher) Strong understanding of IT infrastructure, service operations, and governance Ability to operate effectively in complex, high-risk, and secure environments SC Clearance Experience designing and implementing Operating Models Experience working in regulated or defence-related environments Advanced Microsoft Office365 and Teams skills About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Finance Director Location: Lancashire Reporting to: Managing Director Our client is seeking a commercially focused and strategic Finance Director to lead its finance function. This is a high-impact, executive-level role offering full ownership of financial strategy, performance, and governance. As a key member of the leadership team, you will play a critical role in driving profitability, supporting business transformation, and enabling future growth. To be successful you will have led a finance transformation within a fast-paced business, maximising value for shareholders. Prior experience of driving international growth would also be beneficial. Key Responsibilities: Strategic Leadership Develop and deliver the financial strategy aligned with overall business objectives Lead finance transformation initiatives, including structural and process improvements Provide insight, analysis, and challenge to support strategic decision-making Partner with senior stakeholders to drive growth, efficiency, and profitability Commercial Finance Lead pricing, margin optimisation, and profitability analysis Support contract negotiations and supplier agreements Identify opportunities to enhance revenue and reduce costs Present financial performance and insights to senior leadership and board stakeholders Financial Management & Reporting Oversee budgeting, forecasting, and long-term financial planning Ensure timely and accurate production of financial reports Governance & Compliance Ensure compliance with all statutory, regulatory, and tax requirements Maintain strong internal controls and risk management frameworks Manage relationships with auditors, banks, and external advisors Leadership Lead, develop, and inspire a high-performing finance team Foster a culture of accountability, collaboration, and continuous improvement Drive systems and process improvements across the finance function Skills & Experience Qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience in a number 1 in finance role Strong track record of leading finance transformation initiatives Commercially astute with the ability to influence senior stakeholders Experience operating in complex, fast-paced environments Strong analytical, communication, and leadership skills Experience with ERP systems and financial reporting tools Personal Attributes Strategic thinker with a hands-on approach High level of integrity and professionalism Results-driven with strong attention to detail Collaborative and influential leader Adaptable and resilient What's on Offer True finance role with full ownership and autonomy Opportunity to shape financial strategy within an established and evolving business High-impact position during a period of transformation Visible leadership role with board-level exposure Collaborative and ambitious working culture Competitive salary and benefits package Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 16, 2026
Full time
Finance Director Location: Lancashire Reporting to: Managing Director Our client is seeking a commercially focused and strategic Finance Director to lead its finance function. This is a high-impact, executive-level role offering full ownership of financial strategy, performance, and governance. As a key member of the leadership team, you will play a critical role in driving profitability, supporting business transformation, and enabling future growth. To be successful you will have led a finance transformation within a fast-paced business, maximising value for shareholders. Prior experience of driving international growth would also be beneficial. Key Responsibilities: Strategic Leadership Develop and deliver the financial strategy aligned with overall business objectives Lead finance transformation initiatives, including structural and process improvements Provide insight, analysis, and challenge to support strategic decision-making Partner with senior stakeholders to drive growth, efficiency, and profitability Commercial Finance Lead pricing, margin optimisation, and profitability analysis Support contract negotiations and supplier agreements Identify opportunities to enhance revenue and reduce costs Present financial performance and insights to senior leadership and board stakeholders Financial Management & Reporting Oversee budgeting, forecasting, and long-term financial planning Ensure timely and accurate production of financial reports Governance & Compliance Ensure compliance with all statutory, regulatory, and tax requirements Maintain strong internal controls and risk management frameworks Manage relationships with auditors, banks, and external advisors Leadership Lead, develop, and inspire a high-performing finance team Foster a culture of accountability, collaboration, and continuous improvement Drive systems and process improvements across the finance function Skills & Experience Qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience in a number 1 in finance role Strong track record of leading finance transformation initiatives Commercially astute with the ability to influence senior stakeholders Experience operating in complex, fast-paced environments Strong analytical, communication, and leadership skills Experience with ERP systems and financial reporting tools Personal Attributes Strategic thinker with a hands-on approach High level of integrity and professionalism Results-driven with strong attention to detail Collaborative and influential leader Adaptable and resilient What's on Offer True finance role with full ownership and autonomy Opportunity to shape financial strategy within an established and evolving business High-impact position during a period of transformation Visible leadership role with board-level exposure Collaborative and ambitious working culture Competitive salary and benefits package Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
We are proud to be partnering the Greater Birmingham Chambers of Commerce, a unique, established and highly regarded membership organisation is seeking an exceptional Finance Director to join its Senior Leadership Team. With a long-standing heritage and a strong reputation for supporting businesses across the region, the organisation combines strategic influence with commercial delivery to drive economic growth. Following the retirement of the current postholder, this is an opportunity to take on a key executive role at the heart of a complex and impactful organisation. The Role: Reporting to the Chief Executive Officer, the Finance Director will act as a trusted adviser to the CEO and Board, with responsibility for financial strategy, organisational resilience, and corporate governance. You will lead financial planning across a diverse income base, including membership, commercial services, and publicly funded programmes. The role requires oversight of liquidity, forecasting, and the delivery of high-quality financial insight to support strategic decision-making. In addition to core financial leadership, you will play an important role in strengthening governance, including responsibilities aligned to Company Secretary duties. You will oversee organisational risk and act as Executive Sponsor for a major multi-year digital transformation programme, central to the organisation's long-term strategy. This is a broad and influential senior leadership role, suited to an experienced Finance Director who thrives at the intersection of strategy, governance, and organisational performance. You will not be expected to be a subject matter expert in digital transformation or all operational areas within scope, but you will be comfortable drawing on external expertise and exercising sound executive judgement. About You: You will be a qualified accountant with significant post-qualification experience in senior financial leadership roles, ideally within complex, multi-stakeholder environments. You will bring: Strong technical and commercial judgement Experience working closely with Boards or Trustees A track record of playing a leading role in organisational change or transformation Confidence operating at executive level and communicating complex issues to non-finance audiences High integrity, strong interpersonal skills, and a collaborative leadership style
Apr 16, 2026
Full time
We are proud to be partnering the Greater Birmingham Chambers of Commerce, a unique, established and highly regarded membership organisation is seeking an exceptional Finance Director to join its Senior Leadership Team. With a long-standing heritage and a strong reputation for supporting businesses across the region, the organisation combines strategic influence with commercial delivery to drive economic growth. Following the retirement of the current postholder, this is an opportunity to take on a key executive role at the heart of a complex and impactful organisation. The Role: Reporting to the Chief Executive Officer, the Finance Director will act as a trusted adviser to the CEO and Board, with responsibility for financial strategy, organisational resilience, and corporate governance. You will lead financial planning across a diverse income base, including membership, commercial services, and publicly funded programmes. The role requires oversight of liquidity, forecasting, and the delivery of high-quality financial insight to support strategic decision-making. In addition to core financial leadership, you will play an important role in strengthening governance, including responsibilities aligned to Company Secretary duties. You will oversee organisational risk and act as Executive Sponsor for a major multi-year digital transformation programme, central to the organisation's long-term strategy. This is a broad and influential senior leadership role, suited to an experienced Finance Director who thrives at the intersection of strategy, governance, and organisational performance. You will not be expected to be a subject matter expert in digital transformation or all operational areas within scope, but you will be comfortable drawing on external expertise and exercising sound executive judgement. About You: You will be a qualified accountant with significant post-qualification experience in senior financial leadership roles, ideally within complex, multi-stakeholder environments. You will bring: Strong technical and commercial judgement Experience working closely with Boards or Trustees A track record of playing a leading role in organisational change or transformation Confidence operating at executive level and communicating complex issues to non-finance audiences High integrity, strong interpersonal skills, and a collaborative leadership style
Group Director - Customer Experience Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time Stonewater is searching for an inspiring Group Customer Experience Director to champion a culture where every interaction counts and every customer feels heard. In this pivotal senior leadership role, you'll drive a customer-centric vision across the organisation -ensuring services are responsive, innovative, and truly aligned with the needs of our residents. As the strategic lead for customer experience, you'll use insight, data, and digital transformation to elevate satisfaction, trust, and engagement. What you'll lead: A bold customer experience strategy that puts customers at the heart of everything we do High-performing customer service operations across all channels Digital transformation and self-service innovation Customer engagement, involvement, and regulatory compliance A culture of accountability, empathy, and continuous improvement Who you'll work with: You'll collaborate with the COO, senior leaders, operational teams, customers, regulators, and community partners - representing Stonewater at board level and in key external forums. What you'll bring Proven senior leadership in customer service, housing, or related sectors Expertise in customer journey mapping, service design, and digital engagement Strong regulatory understanding, especially within social housing A data-driven mindset and exceptional communication skills A genuine commitment to equality, diversity, and inclusion Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 16, 2026
Full time
Group Director - Customer Experience Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time Stonewater is searching for an inspiring Group Customer Experience Director to champion a culture where every interaction counts and every customer feels heard. In this pivotal senior leadership role, you'll drive a customer-centric vision across the organisation -ensuring services are responsive, innovative, and truly aligned with the needs of our residents. As the strategic lead for customer experience, you'll use insight, data, and digital transformation to elevate satisfaction, trust, and engagement. What you'll lead: A bold customer experience strategy that puts customers at the heart of everything we do High-performing customer service operations across all channels Digital transformation and self-service innovation Customer engagement, involvement, and regulatory compliance A culture of accountability, empathy, and continuous improvement Who you'll work with: You'll collaborate with the COO, senior leaders, operational teams, customers, regulators, and community partners - representing Stonewater at board level and in key external forums. What you'll bring Proven senior leadership in customer service, housing, or related sectors Expertise in customer journey mapping, service design, and digital engagement Strong regulatory understanding, especially within social housing A data-driven mindset and exceptional communication skills A genuine commitment to equality, diversity, and inclusion Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Head of Retail Broking Eastleigh £55,000 - £75,000 + bonus & benefits You ll lead a 40+ seat contact centre, shaping the Retail Broking Division and driving strategic growth across HNW & Personal Lines. The business is a specialist in personal lines (e.g Motorhomes, classic cars, imported and modified cars) with a smaller HNW and commercial vehicle books. They also deal with residential property owners too. This is your chance to take full ownership of broking strategy, manage key partnerships, and deliver high-quality insurance solutions - all while boosting your leadership profile within the senior management team. You ll work directly with the CEO on acquisitions, grow specialist propositions, and oversee a high-performing team in a business that s aiming to become a top 20 UK broker. Your influence will be felt across the entire retail portfolio. On top of that, you ll get a generous bonus scheme, private medical insurance, and 25 days holiday (plus bank holidays) with the option to buy more, additional holiday based on length of service, NEST pension scheme, flex portal for benefits management and an EAP. As part of a connected group of insurance broking specialists, you ll benefit from a collaborative environment that puts clients first and supports broking teams nationwide. The group works with a diverse range of A-rated insurers, offering everything from ready-made policies to bespoke solutions for complex or global risks. What you ll do Develop and execute the retail broking and distribution strategy, aligned with overall business objectives, ensuring sustainable growth and profitability. Lead, mentor, and develop a high-performing broking team, fostering a culture of collaboration, accountability and continuous improvement. Build and maintain strong relationships with clients, ensuring their needs are met through tailored insurance solutions and exceptional service. Work with the Partnership Executive to identify potential partners and onboard to drive enquiry. Oversee broking operations to ensure efficiency, compliance and quality standards are consistently met. Manage budgets, forecasts and performance metrics to achieve financial targets and optimise resource allocation. Work closely with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions and enhance client outcomes. What you ll need Proven leadership experience in retail broking within the insurance industry They are looking for someone who can build a specialist personal lines book within an advised broking office. Strong commercial acumen and strategic thinking Excellent interpersonal and communication skills Deep understanding of insurance products, market dynamics and regulatory frameworks Track record of driving growth and managing change Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Apr 16, 2026
Full time
Head of Retail Broking Eastleigh £55,000 - £75,000 + bonus & benefits You ll lead a 40+ seat contact centre, shaping the Retail Broking Division and driving strategic growth across HNW & Personal Lines. The business is a specialist in personal lines (e.g Motorhomes, classic cars, imported and modified cars) with a smaller HNW and commercial vehicle books. They also deal with residential property owners too. This is your chance to take full ownership of broking strategy, manage key partnerships, and deliver high-quality insurance solutions - all while boosting your leadership profile within the senior management team. You ll work directly with the CEO on acquisitions, grow specialist propositions, and oversee a high-performing team in a business that s aiming to become a top 20 UK broker. Your influence will be felt across the entire retail portfolio. On top of that, you ll get a generous bonus scheme, private medical insurance, and 25 days holiday (plus bank holidays) with the option to buy more, additional holiday based on length of service, NEST pension scheme, flex portal for benefits management and an EAP. As part of a connected group of insurance broking specialists, you ll benefit from a collaborative environment that puts clients first and supports broking teams nationwide. The group works with a diverse range of A-rated insurers, offering everything from ready-made policies to bespoke solutions for complex or global risks. What you ll do Develop and execute the retail broking and distribution strategy, aligned with overall business objectives, ensuring sustainable growth and profitability. Lead, mentor, and develop a high-performing broking team, fostering a culture of collaboration, accountability and continuous improvement. Build and maintain strong relationships with clients, ensuring their needs are met through tailored insurance solutions and exceptional service. Work with the Partnership Executive to identify potential partners and onboard to drive enquiry. Oversee broking operations to ensure efficiency, compliance and quality standards are consistently met. Manage budgets, forecasts and performance metrics to achieve financial targets and optimise resource allocation. Work closely with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions and enhance client outcomes. What you ll need Proven leadership experience in retail broking within the insurance industry They are looking for someone who can build a specialist personal lines book within an advised broking office. Strong commercial acumen and strategic thinking Excellent interpersonal and communication skills Deep understanding of insurance products, market dynamics and regulatory frameworks Track record of driving growth and managing change Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Customer Service Representative Location: Hove Hours: Full-time, 37.5 hours per week Salary: Up to 26,000 (depending on experience) Immediate Start! We're working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove. You'll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process. Duties of the role (but not limited to) include: To communicate and update all customers on commercial aspects via email and telephone. To create new accounts for customers and mainting data for existing clients. To process customer orders in ERP systems and help with customer progress requests. To complete invoicing and order acknowledgement processing To manage the quotation process and contract reviews. To support external Sales Engineer requests. To process customers claims, returns and credits. To update and manage CRM. To liaise with sales subsidaries across Europe to gather relevent information for customer requests. What you'll need: Previous experience in a customer service or order processing role Confident communication skills and attention to detail Strong Microsoft Office skills (especially Excel and Word) Ability to prioritise and work well under pressure Experience using ERP/MRP systems (advantageous but not essential) What's on offer: Salary up to 26,000 33 days holiday (including bank holidays) Private healthcare after probation Pension scheme and profit share Employee rewards and discounts Cycle-to-work scheme If you are enthusiastic, friendly, and have a passion for supporting others, this position is perfect for you. Apply now to join our client's team. If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 16, 2026
Full time
Customer Service Representative Location: Hove Hours: Full-time, 37.5 hours per week Salary: Up to 26,000 (depending on experience) Immediate Start! We're working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove. You'll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process. Duties of the role (but not limited to) include: To communicate and update all customers on commercial aspects via email and telephone. To create new accounts for customers and mainting data for existing clients. To process customer orders in ERP systems and help with customer progress requests. To complete invoicing and order acknowledgement processing To manage the quotation process and contract reviews. To support external Sales Engineer requests. To process customers claims, returns and credits. To update and manage CRM. To liaise with sales subsidaries across Europe to gather relevent information for customer requests. What you'll need: Previous experience in a customer service or order processing role Confident communication skills and attention to detail Strong Microsoft Office skills (especially Excel and Word) Ability to prioritise and work well under pressure Experience using ERP/MRP systems (advantageous but not essential) What's on offer: Salary up to 26,000 33 days holiday (including bank holidays) Private healthcare after probation Pension scheme and profit share Employee rewards and discounts Cycle-to-work scheme If you are enthusiastic, friendly, and have a passion for supporting others, this position is perfect for you. Apply now to join our client's team. If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
