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assistant manager
The United Kingdom Council for Psychotherapy
Registration manager
The United Kingdom Council for Psychotherapy
Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9 00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 15, 2026
Full time
Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9 00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Zachary Daniels
Assistant Manager
Zachary Daniels Oxford, Oxfordshire
Assistant Manager Fashion Retail Oxford Stunning Store Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store where you can focus on service and amazing visuals. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience click apply for full job details
Apr 15, 2026
Full time
Assistant Manager Fashion Retail Oxford Stunning Store Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store where you can focus on service and amazing visuals. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience click apply for full job details
Blue Arrow
Rent Regulation Admin Assistant
Blue Arrow Cambridge, Cambridgeshire
Rent Regulation Admin Assistant needed Salary: 15.31ph Location: Cambridge Hours: Monday - Friday 9am - 5pm Till September 2026 The purpose of this role is: To provide tenants with information and advice relating to any refund owed to them through the Rent Regulation Project. To support the Rent Regulations Customer Project Manager to deliver this time-limited project to ensure council tenants receive refunds owing to them in a timely manner, and through the effective delivery of a customer focused service. Supporting the Rent Regulations Customer Project Manager to deliver the corporate objectives and overall success of Cambridge City Council through effective working with colleagues in the Council, Partners and Elected Members. To work proactively, efficiently and effectively to ensure the project achieves its overarching objectives. In this role you will: 1. Be responsible for the delivery of the projects' objectives, seeking advice and guidance from the project manager where necessary. 2. Proactively input and collaborate with the manager to track the project plan and assist in revising, based on the changing needs or requirements throughout the project. 3. Support the manager to continuously improve the processes devised to deliver this complex and time critical project by planning, monitoring and evaluating the project during its lifetime. 4. Provide statistical analysis on the project's performance to the manager as required. 5. Assist in compiling and updating reports on the project status to present to managers, other Council Departments, Members or Stakeholders where necessary. 6. Identify customers requiring refunds, making sure all relevant bank details are obtained, verified and stored on the Housing Management System, contacting customers where necessary to check or update bank or address details. 7. Ensure all credits are assigned to the correct rent accounts in a timely manner to allow refunds to be processed and ensure all customers are aware of approximate timescales for refunds. 8. Carry out all validity pre-checks before issuing Regulation refunds, in line with CCC's refund and debt management policies. 9. Ensure any refunds, where the tenant has previously claimed any welfare benefits, meet the requirements of the DWP and all housing benefit overpayments are recovered using the appropriate methods. 10. Ensure accurate records are kept and documents are always filed correctly using the appropriate document management system, ready for Audit. 11. Refer /report any instances of suspected fraud of any welfare benefits to the relevant team to continue further investigations. 12. Assist the Manager to interpret multiple datasets, associated procedures, legislation and policies to effectively communicate findings. 13. Demonstrate an awareness and understanding of equality, diversity and inclusion, and apply this to your role and ways of working. 14. Carry out any other duties as required by your line manager from time to time in accordance with the grading of the post. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apr 15, 2026
Seasonal
Rent Regulation Admin Assistant needed Salary: 15.31ph Location: Cambridge Hours: Monday - Friday 9am - 5pm Till September 2026 The purpose of this role is: To provide tenants with information and advice relating to any refund owed to them through the Rent Regulation Project. To support the Rent Regulations Customer Project Manager to deliver this time-limited project to ensure council tenants receive refunds owing to them in a timely manner, and through the effective delivery of a customer focused service. Supporting the Rent Regulations Customer Project Manager to deliver the corporate objectives and overall success of Cambridge City Council through effective working with colleagues in the Council, Partners and Elected Members. To work proactively, efficiently and effectively to ensure the project achieves its overarching objectives. In this role you will: 1. Be responsible for the delivery of the projects' objectives, seeking advice and guidance from the project manager where necessary. 2. Proactively input and collaborate with the manager to track the project plan and assist in revising, based on the changing needs or requirements throughout the project. 3. Support the manager to continuously improve the processes devised to deliver this complex and time critical project by planning, monitoring and evaluating the project during its lifetime. 4. Provide statistical analysis on the project's performance to the manager as required. 5. Assist in compiling and updating reports on the project status to present to managers, other Council Departments, Members or Stakeholders where necessary. 6. Identify customers requiring refunds, making sure all relevant bank details are obtained, verified and stored on the Housing Management System, contacting customers where necessary to check or update bank or address details. 7. Ensure all credits are assigned to the correct rent accounts in a timely manner to allow refunds to be processed and ensure all customers are aware of approximate timescales for refunds. 8. Carry out all validity pre-checks before issuing Regulation refunds, in line with CCC's refund and debt management policies. 9. Ensure any refunds, where the tenant has previously claimed any welfare benefits, meet the requirements of the DWP and all housing benefit overpayments are recovered using the appropriate methods. 10. Ensure accurate records are kept and documents are always filed correctly using the appropriate document management system, ready for Audit. 11. Refer /report any instances of suspected fraud of any welfare benefits to the relevant team to continue further investigations. 12. Assist the Manager to interpret multiple datasets, associated procedures, legislation and policies to effectively communicate findings. 13. Demonstrate an awareness and understanding of equality, diversity and inclusion, and apply this to your role and ways of working. 14. Carry out any other duties as required by your line manager from time to time in accordance with the grading of the post. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Randstad Construction & Property
Senior Quantity Surveyor
Randstad Construction & Property
We are recruiting a Senior Quantity Surveyor for one of the largest and most successful privately-owned construction and development groups in the UK. They pride themselves on "family feel" culture, underpinned by a massive scale of operation and a debt-free financial standing. The Bristol team is expanding, and are looking for someone who thrives on autonomy, technical challenge, and delivering excellence. Your Role As a Senior QS, you won't just be "crunching numbers." You will be the commercial heartbeat of your assigned projects-typically ranging from 10m to 70m+ across sectors including commercial, education, industrial, and student accommodation in both new build and cut and carve. Key Responsibilities: Commercial Management: Oversee the financial performance of major projects from inception to final account. Procurement: Manage subcontract procurement, ensuring robust scopes of work and competitive pricing. Risk & Opportunity: Identify commercial risks early and develop mitigation strategies while maximizing project margins. Reporting: Deliver accurate monthly CVRs (Cost Value Reconciliations) and financial forecasts to the Commercial Manager. Mentorship: Provide guidance and leadership to Assistant and Trainee Surveyors within the project team. What They are Looking For They value technical expertise, but we value integrity and proactive problem-solving more. Experience: Proven track record as a Lead or Senior QS within a Tier 1 or major Tier 2 main contractor. Project History: Experience managing design & build (D&B) contracts is essential. Qualifications: A degree in Quantity Surveying or a related discipline. RICS/ICES membership is a plus but not a dealbreaker. Local Knowledge: A strong understanding of the South West supply chain and market conditions. Drive: Someone who takes ownership of their project and isn't afraid to challenge the status quo to get the best result. The Company. Stability: They have an incredibly strong pipeline of work through to 2030 and a reputation for repeat business. Growth: They offer a clear pathway to Commercial Management for those who perform. The Package: Highly competitive base salary. Company car or generous car allowance. Enhanced pension scheme and private healthcare. Discretionary annual bonus. The chance to work with a team that actually enjoys what they do. They initial scheme is a 30 million cut and carve project in central Bristol and has just been awarded so you would be able to get involve dion the procurement of the initial packages and have a head start. If the role and company are of interest please apply online or look me upo on LinkedIn and give me a call. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 15, 2026
Full time
We are recruiting a Senior Quantity Surveyor for one of the largest and most successful privately-owned construction and development groups in the UK. They pride themselves on "family feel" culture, underpinned by a massive scale of operation and a debt-free financial standing. The Bristol team is expanding, and are looking for someone who thrives on autonomy, technical challenge, and delivering excellence. Your Role As a Senior QS, you won't just be "crunching numbers." You will be the commercial heartbeat of your assigned projects-typically ranging from 10m to 70m+ across sectors including commercial, education, industrial, and student accommodation in both new build and cut and carve. Key Responsibilities: Commercial Management: Oversee the financial performance of major projects from inception to final account. Procurement: Manage subcontract procurement, ensuring robust scopes of work and competitive pricing. Risk & Opportunity: Identify commercial risks early and develop mitigation strategies while maximizing project margins. Reporting: Deliver accurate monthly CVRs (Cost Value Reconciliations) and financial forecasts to the Commercial Manager. Mentorship: Provide guidance and leadership to Assistant and Trainee Surveyors within the project team. What They are Looking For They value technical expertise, but we value integrity and proactive problem-solving more. Experience: Proven track record as a Lead or Senior QS within a Tier 1 or major Tier 2 main contractor. Project History: Experience managing design & build (D&B) contracts is essential. Qualifications: A degree in Quantity Surveying or a related discipline. RICS/ICES membership is a plus but not a dealbreaker. Local Knowledge: A strong understanding of the South West supply chain and market conditions. Drive: Someone who takes ownership of their project and isn't afraid to challenge the status quo to get the best result. The Company. Stability: They have an incredibly strong pipeline of work through to 2030 and a reputation for repeat business. Growth: They offer a clear pathway to Commercial Management for those who perform. The Package: Highly competitive base salary. Company car or generous car allowance. Enhanced pension scheme and private healthcare. Discretionary annual bonus. The chance to work with a team that actually enjoys what they do. They initial scheme is a 30 million cut and carve project in central Bristol and has just been awarded so you would be able to get involve dion the procurement of the initial packages and have a head start. If the role and company are of interest please apply online or look me upo on LinkedIn and give me a call. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Assistant Farm Manager
Ancaster Estate Grantham, Lincolnshire
Assistant Farm Manager Ancaster Estate, Grantham, 1100 Ha Ancaster Estate are looking for an experienced and energetic person to help lead this progressive farming business, which will complete its conversion to organic production in September 2026. The farming enterprise currently consists of 861ha of arable land as well as a herd of 140 suckler cows, with parkland and extensive CSS and SFI agreements. Applicants must be capable of working to high standards and have sound practical experience of growing combinable crops. Innovation, good financial management and the ability to motivate and lead the labour force are key qualities, together with the ability to work collaboratively with the Trust across the wider estate. Organic experience is preferred but is not essential for the right candidate. A competitive employment package will be offered together with a good house on the estate. Please apply in writing with full CV to or for more information contact Hermione Miller on . All applications will be treated in the strictest of confidence.
Apr 15, 2026
Full time
Assistant Farm Manager Ancaster Estate, Grantham, 1100 Ha Ancaster Estate are looking for an experienced and energetic person to help lead this progressive farming business, which will complete its conversion to organic production in September 2026. The farming enterprise currently consists of 861ha of arable land as well as a herd of 140 suckler cows, with parkland and extensive CSS and SFI agreements. Applicants must be capable of working to high standards and have sound practical experience of growing combinable crops. Innovation, good financial management and the ability to motivate and lead the labour force are key qualities, together with the ability to work collaboratively with the Trust across the wider estate. Organic experience is preferred but is not essential for the right candidate. A competitive employment package will be offered together with a good house on the estate. Please apply in writing with full CV to or for more information contact Hermione Miller on . All applications will be treated in the strictest of confidence.
i-Jobs
Strategic Asset Manager
i-Jobs Cambridge, Cambridgeshire
Position: Strategic Asset Manager Location : Mandela House, Cambridge, CB2 1BY Start Date: ASAP Contract Duration: 5+ Months Working Hours: 37 hours per week Pay Rate: £ 314.79 Per Day Job Reference: (phone number removed) Role Purpose The Strategic Asset Manager is a new, strategic leadership role within the Economy and Place Group . Reporting to the Director of Economy and Place, the postholder will: Take a council-wide overview of all property assets (administrative, operational, commercial, and housing-related) Advise on retention, refurbishment, repurposing, or disposal of assets Lead on compliance strategy across all council assets Implement corporate strategies for sustainability , Net Zero , and placemaking goals Collaborate across council teams and external partners to optimize the value and function of assets The role emphasizes strategic oversight , including investment prioritization, financial efficiency, and alignment with the council s economic, social, and environmental objectives. Key Responsibilities Asset Management & Strategy Maintain and update the Council s Asset Management Plan (AMP) Ensure assets meet functional, regulatory, safety, environmental, and financial requirements Prioritize capital expenditure to maximize value for money and deliver council objectives Collaboration & Governance Liaise with internal stakeholders (CFO, Chief Property Surveyor, Assistant Director of Development) Develop business cases, secure investment, and manage funding for council assets Lead the Net Zero Board for property-related sustainability initiatives Placemaking & External Partnerships Leverage council assets to support placemaking, community wealth building, and sustainability goals Work with partners such as Greater Cambridge Shared Planning, the University of Cambridge, and Cambridge BID Leadership & Team Management Likely line management of one Band 5 Property Surveyor (TBC) Provide strategic oversight of property portfolios (£165m) and advise on investments Innovation & Sustainability Encourage adoption of AI and emerging technology to improve efficiency and energy/retrofit strategies Integrate environmental, social, and community value into asset decisions Person Specification Essential Skills: Degree/diploma recognized by RICS, MRICS qualification or equivalent Strategy and programme management experience Business case development and finance knowledge Experience managing major property portfolios and commercial assets Expertise with property management/valuation software Knowledge of flexible accommodation solutions Understanding of sustainability, economic development, placemaking, and community agendas Strong line management skills Desirable Skills: Experience valuing social and environmental impacts to inform investment Leading retrofit programs in complex organizations Managing complex tasks and problem-solving Excellent communication and influencing skills at senior levels, including elected members DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Apr 15, 2026
Contractor
Position: Strategic Asset Manager Location : Mandela House, Cambridge, CB2 1BY Start Date: ASAP Contract Duration: 5+ Months Working Hours: 37 hours per week Pay Rate: £ 314.79 Per Day Job Reference: (phone number removed) Role Purpose The Strategic Asset Manager is a new, strategic leadership role within the Economy and Place Group . Reporting to the Director of Economy and Place, the postholder will: Take a council-wide overview of all property assets (administrative, operational, commercial, and housing-related) Advise on retention, refurbishment, repurposing, or disposal of assets Lead on compliance strategy across all council assets Implement corporate strategies for sustainability , Net Zero , and placemaking goals Collaborate across council teams and external partners to optimize the value and function of assets The role emphasizes strategic oversight , including investment prioritization, financial efficiency, and alignment with the council s economic, social, and environmental objectives. Key Responsibilities Asset Management & Strategy Maintain and update the Council s Asset Management Plan (AMP) Ensure assets meet functional, regulatory, safety, environmental, and financial requirements Prioritize capital expenditure to maximize value for money and deliver council objectives Collaboration & Governance Liaise with internal stakeholders (CFO, Chief Property Surveyor, Assistant Director of Development) Develop business cases, secure investment, and manage funding for council assets Lead the Net Zero Board for property-related sustainability initiatives Placemaking & External Partnerships Leverage council assets to support placemaking, community wealth building, and sustainability goals Work with partners such as Greater Cambridge Shared Planning, the University of Cambridge, and Cambridge BID Leadership & Team Management Likely line management of one Band 5 Property Surveyor (TBC) Provide strategic oversight of property portfolios (£165m) and advise on investments Innovation & Sustainability Encourage adoption of AI and emerging technology to improve efficiency and energy/retrofit strategies Integrate environmental, social, and community value into asset decisions Person Specification Essential Skills: Degree/diploma recognized by RICS, MRICS qualification or equivalent Strategy and programme management experience Business case development and finance knowledge Experience managing major property portfolios and commercial assets Expertise with property management/valuation software Knowledge of flexible accommodation solutions Understanding of sustainability, economic development, placemaking, and community agendas Strong line management skills Desirable Skills: Experience valuing social and environmental impacts to inform investment Leading retrofit programs in complex organizations Managing complex tasks and problem-solving Excellent communication and influencing skills at senior levels, including elected members DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Assistant Store Manager
Company Shop Group Long Eaton, Derbyshire
Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. About the role We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards. The Assistant Store Manager is responsible for store-wide performance, leading the delivery of commercial results through effective people leadership, operational excellence and strong compliance. The role translates strategy into action and sets direction for Shift Leads and Colleagues, acting as the senior leader in the Store Manager's absence. Our stores are successful when we are all in it together and deliver a great experience for our members; by doing the right thing you will make a difference. Leadership & People Management Lead, develop and hold Team Leads accountable for performance and standards. Own colleague engagement, capability, performance and development across the store. Manage rotas, payroll and productivity to meet commercial and operational requirements. Lead recruitment, onboarding, succession planning and retention activity. Manage performance, absence, disciplinary and grievance processes in line with Company policy. Ensure consistent, clear communication across the store. Commercial Performance Own delivery of key performance indicators including sales, payroll, productivity, audits and scorecards. Analyse performance trends and implement corrective action plans. Drive continuous improvement and operational efficiency across the store. Support delivery of local engagement plans and commercial initiatives. Operations & Standards Ensure consistent operational excellence across all areas of the store. Oversee daily operations through effective planning and leadership of Team Leads. Take accountability for audit readiness, compliance outcomes and store standards. Customer & Member Experience Champion the member experience and drive improvements across the store. Handle escalated member issues where required. Compliance, Safety & Governance Ensure full compliance with food safety, health & safety, environmental, trading standards and brand security requirements. Lead a strong HSE culture and ensure all mandatory training and certifications are in date. Promote safe working practices and encourage reporting of near misses, observations and accidents. Leadership Cover & Accountability Act as the senior decision maker in the absence of the Store Manager. Provide clear direction, manage risk and take accountability for outcomes. Strong knowledge of end to end retail operations, with the ability to oversee and optimise performance across the whole store including the analysis of performance data, identify root causes and implement improvement plans. In depth understanding of commercial KPIs, including sales, payroll, productivity and audit measures, and how to influence results through effective leadership. Strong working knowledge of people policies and procedures, including performance management, absence management and employee relations. Thorough understanding of food safety, health & safety, trading standards and compliance requirements within a retail environment. Proven ability to lead, develop and hold managers and colleagues accountable for performance and standards. Strong coaching and influencing skills, with the ability to drive consistent behaviours and build capability across the team. Highly effective communicator, able to give clear direction, manage change and engage colleagues at all levels. Excellent planning and organisational skills, with the ability to balance people, performance and operational priorities. Confident decision maker, able to take ownership and manage risk in the absence of the Store Manager. Experience Experience in a retail management role with responsibility for store wide performance. Experience of leading other managers or supervisors and driving performance through them. Proven experience of rota planning, payroll control and productivity management. Experience of leading recruitment, onboarding and colleague development activity. Experience of managing disciplinary, grievance and absence cases in line with company policy. Accountable experience of audit readiness, compliance outcomes and continuous improvement. Food Safety qualification (Level 1 or above) or willingness to obtain. Location: Company Shop Long Eaton, Unit 1, Westgate Retail Park, Long Eaton, NG10 1EQ Annual Salary: £34 960 pro rata Shifts/Hours: 40 hours per week, over Monday to Sunday, 6:00 am-11 pm (a degree of flexibility is required) What's in it for you: Free membership to Company Shop for you and 10 x nominees Annual flu injections, high street & leisure vouchers, and on site parking Free tea & coffee, and free fruit Friday Employee Assistance Programme - Grocery Aid Eligible for Costco membership, Cycle 2 Work, and UK fuel card discounts Contributory pension scheme with death in service benefit Join us on the journey: Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that's making a real difference.
Apr 15, 2026
Full time
Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. About the role We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards. The Assistant Store Manager is responsible for store-wide performance, leading the delivery of commercial results through effective people leadership, operational excellence and strong compliance. The role translates strategy into action and sets direction for Shift Leads and Colleagues, acting as the senior leader in the Store Manager's absence. Our stores are successful when we are all in it together and deliver a great experience for our members; by doing the right thing you will make a difference. Leadership & People Management Lead, develop and hold Team Leads accountable for performance and standards. Own colleague engagement, capability, performance and development across the store. Manage rotas, payroll and productivity to meet commercial and operational requirements. Lead recruitment, onboarding, succession planning and retention activity. Manage performance, absence, disciplinary and grievance processes in line with Company policy. Ensure consistent, clear communication across the store. Commercial Performance Own delivery of key performance indicators including sales, payroll, productivity, audits and scorecards. Analyse performance trends and implement corrective action plans. Drive continuous improvement and operational efficiency across the store. Support delivery of local engagement plans and commercial initiatives. Operations & Standards Ensure consistent operational excellence across all areas of the store. Oversee daily operations through effective planning and leadership of Team Leads. Take accountability for audit readiness, compliance outcomes and store standards. Customer & Member Experience Champion the member experience and drive improvements across the store. Handle escalated member issues where required. Compliance, Safety & Governance Ensure full compliance with food safety, health & safety, environmental, trading standards and brand security requirements. Lead a strong HSE culture and ensure all mandatory training and certifications are in date. Promote safe working practices and encourage reporting of near misses, observations and accidents. Leadership Cover & Accountability Act as the senior decision maker in the absence of the Store Manager. Provide clear direction, manage risk and take accountability for outcomes. Strong knowledge of end to end retail operations, with the ability to oversee and optimise performance across the whole store including the analysis of performance data, identify root causes and implement improvement plans. In depth understanding of commercial KPIs, including sales, payroll, productivity and audit measures, and how to influence results through effective leadership. Strong working knowledge of people policies and procedures, including performance management, absence management and employee relations. Thorough understanding of food safety, health & safety, trading standards and compliance requirements within a retail environment. Proven ability to lead, develop and hold managers and colleagues accountable for performance and standards. Strong coaching and influencing skills, with the ability to drive consistent behaviours and build capability across the team. Highly effective communicator, able to give clear direction, manage change and engage colleagues at all levels. Excellent planning and organisational skills, with the ability to balance people, performance and operational priorities. Confident decision maker, able to take ownership and manage risk in the absence of the Store Manager. Experience Experience in a retail management role with responsibility for store wide performance. Experience of leading other managers or supervisors and driving performance through them. Proven experience of rota planning, payroll control and productivity management. Experience of leading recruitment, onboarding and colleague development activity. Experience of managing disciplinary, grievance and absence cases in line with company policy. Accountable experience of audit readiness, compliance outcomes and continuous improvement. Food Safety qualification (Level 1 or above) or willingness to obtain. Location: Company Shop Long Eaton, Unit 1, Westgate Retail Park, Long Eaton, NG10 1EQ Annual Salary: £34 960 pro rata Shifts/Hours: 40 hours per week, over Monday to Sunday, 6:00 am-11 pm (a degree of flexibility is required) What's in it for you: Free membership to Company Shop for you and 10 x nominees Annual flu injections, high street & leisure vouchers, and on site parking Free tea & coffee, and free fruit Friday Employee Assistance Programme - Grocery Aid Eligible for Costco membership, Cycle 2 Work, and UK fuel card discounts Contributory pension scheme with death in service benefit Join us on the journey: Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that's making a real difference.
Bluetown
Customer Success / Client Service Executive
Bluetown
Job Title : Client Success Executive Location : East London Salary : £27,000 - £30,000 per annum Job Type : Permanent, Full Time About us At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, "people-first" professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology. About the role This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client. Client Onboarding & Training : You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert. Creative Content & Optimisation : You'll be aiding out clients with proofing, writing, and posting job adverts to ensure they get the best possible response rates. Proactive Relationship Management : You will maintain regular contact with your accounts, providing a solution-based approach to queries and identifying opportunities to help them grow. Operational Excellence : From maintaining HubSpot records to light credit control and management reporting, you will ensure the administrative backbone of the client journey is flawless. About you We're looking for a natural communicator who's happy to give clients a call and walk through any questions they may have, always with a solutions driven approach. The Confident Communicator : You possess a genuine and authentic telephone manner. You aren't afraid to pick up the phone, chat with clients, and build the rapport that turns you into a trusted partner. The Detailed Administrator : You have a keen eye for detail. Whether it's aligning a logo during account setup or spotting a typo in a job advert, nothing gets past you. Commercial Leadership & Professionalism : You are a self-motivated professional who bridges the gap between meticulous operations and high-energy engagement. You possess the communication skills to translate digital products into clear value for clients. A proactive problem-solver, you'll be comfortable managing the full client lifecycle while maintaining the highest standards of integrity and service. Tech-Savvy : You have experience with CRMs (ideally HubSpot) and MS Office. An interest in SaaS or Digital Marketing is a massive plus. What we offer Perkbox (cheap cinema tickets, free coffee, movie tickets, discount vouchers, etc etc!) Remuneration of up to £30k per annum (dependent on experience) Gym membership included Holidays away in the sun! If this role sounds perfect for you get in touch today! Candidates with experience of; Client Success Executive, Client Services Assistant, Customer Success Executive, Client Relationship Manager, Customer Support Executive, Account Coordinator, Client Services Administrator, Digital Marketing Assistant, SaaS Support, Onboarding Specialist, Sales Support Administrator, Recruitment Account Manager will also be considered.
Apr 15, 2026
Full time
Job Title : Client Success Executive Location : East London Salary : £27,000 - £30,000 per annum Job Type : Permanent, Full Time About us At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, "people-first" professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology. About the role This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client. Client Onboarding & Training : You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert. Creative Content & Optimisation : You'll be aiding out clients with proofing, writing, and posting job adverts to ensure they get the best possible response rates. Proactive Relationship Management : You will maintain regular contact with your accounts, providing a solution-based approach to queries and identifying opportunities to help them grow. Operational Excellence : From maintaining HubSpot records to light credit control and management reporting, you will ensure the administrative backbone of the client journey is flawless. About you We're looking for a natural communicator who's happy to give clients a call and walk through any questions they may have, always with a solutions driven approach. The Confident Communicator : You possess a genuine and authentic telephone manner. You aren't afraid to pick up the phone, chat with clients, and build the rapport that turns you into a trusted partner. The Detailed Administrator : You have a keen eye for detail. Whether it's aligning a logo during account setup or spotting a typo in a job advert, nothing gets past you. Commercial Leadership & Professionalism : You are a self-motivated professional who bridges the gap between meticulous operations and high-energy engagement. You possess the communication skills to translate digital products into clear value for clients. A proactive problem-solver, you'll be comfortable managing the full client lifecycle while maintaining the highest standards of integrity and service. Tech-Savvy : You have experience with CRMs (ideally HubSpot) and MS Office. An interest in SaaS or Digital Marketing is a massive plus. What we offer Perkbox (cheap cinema tickets, free coffee, movie tickets, discount vouchers, etc etc!) Remuneration of up to £30k per annum (dependent on experience) Gym membership included Holidays away in the sun! If this role sounds perfect for you get in touch today! Candidates with experience of; Client Success Executive, Client Services Assistant, Customer Success Executive, Client Relationship Manager, Customer Support Executive, Account Coordinator, Client Services Administrator, Digital Marketing Assistant, SaaS Support, Onboarding Specialist, Sales Support Administrator, Recruitment Account Manager will also be considered.
Excell Supply Ltd
Teaching Assistant
Excell Supply Ltd Newtown, Powys
Primary Teaching Assistant Pay: £14.24 - £16 per hour Start: ASAP Contract: Flexible (you set the diary) Why this job matters Children learn fastest when the right adult is within arm's reach-someone who can spot confusion, re-explain in plain English, and cheer the small wins. That "right adult" might be you. What you'll actually do: Work 1-to-1 or with small groups during phonics, maths and topic lessons This ensures that every child makes progress-not just the confident ones who always raise their hands. Prep resources, sharpen pencils, organise the glue sticks When the basics are taken care of, teachers can focus fully on teaching. Notice wobbling attention, apply a calm reset A quick, calm intervention now can prevent a longer period of lost learning later. Jot progress notes and pass them to the teacher/SENDCo Accurate evidence helps shape the next lesson-no guesswork needed. Supervise lunch and play Because social skills are built on the playground just as much as in the classroom. What you'll need Some hands-on experience with children (school, nursery, sports club-show us you've been in the arena). Patience and clear communication; five-year-olds ask "why?" a lot. Level 2/3 TA qualification is desirable but not essential. Enhanced DBS on the Update Service (or willingness to apply). Reliable safeguarding knowledge-you'll follow it instinctively, not just because it's policy. What you'll get Choice: decide which days you work; term-time only, so holidays stay yours. Variety: different year groups and school cultures-great if you're building experience or avoiding routine. Support: an Account Manager who fixes paperwork and answers questions fast. Growth: free CPD (behaviour, phonics, SEND) so you're always adding strings to the bow. Weekly pay: no umbrella deductions; what you earn is what lands in your account. Sound like a good fit? Email your CV and two lines on what makes you a calm presence when a lesson goes sideways. We'll schedule a short call, run the compliance checks, and get you into classrooms where you can make a difference from day one. Excell Supply is committed to safeguarding and promoting the welfare of children. All applicants will be subject to relevant safeguarding checks and must have the right to work in the UK.
Apr 15, 2026
Seasonal
Primary Teaching Assistant Pay: £14.24 - £16 per hour Start: ASAP Contract: Flexible (you set the diary) Why this job matters Children learn fastest when the right adult is within arm's reach-someone who can spot confusion, re-explain in plain English, and cheer the small wins. That "right adult" might be you. What you'll actually do: Work 1-to-1 or with small groups during phonics, maths and topic lessons This ensures that every child makes progress-not just the confident ones who always raise their hands. Prep resources, sharpen pencils, organise the glue sticks When the basics are taken care of, teachers can focus fully on teaching. Notice wobbling attention, apply a calm reset A quick, calm intervention now can prevent a longer period of lost learning later. Jot progress notes and pass them to the teacher/SENDCo Accurate evidence helps shape the next lesson-no guesswork needed. Supervise lunch and play Because social skills are built on the playground just as much as in the classroom. What you'll need Some hands-on experience with children (school, nursery, sports club-show us you've been in the arena). Patience and clear communication; five-year-olds ask "why?" a lot. Level 2/3 TA qualification is desirable but not essential. Enhanced DBS on the Update Service (or willingness to apply). Reliable safeguarding knowledge-you'll follow it instinctively, not just because it's policy. What you'll get Choice: decide which days you work; term-time only, so holidays stay yours. Variety: different year groups and school cultures-great if you're building experience or avoiding routine. Support: an Account Manager who fixes paperwork and answers questions fast. Growth: free CPD (behaviour, phonics, SEND) so you're always adding strings to the bow. Weekly pay: no umbrella deductions; what you earn is what lands in your account. Sound like a good fit? Email your CV and two lines on what makes you a calm presence when a lesson goes sideways. We'll schedule a short call, run the compliance checks, and get you into classrooms where you can make a difference from day one. Excell Supply is committed to safeguarding and promoting the welfare of children. All applicants will be subject to relevant safeguarding checks and must have the right to work in the UK.
City Plumbing
PTS Driver 7.5t C1
City Plumbing Hull, Yorkshire
Come and join us as an HGV Driver 7.5t Cat C1 to help us grow, deliver sales and exceed customer expectationsThe role: As a 7.5t Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The LGV 7.5t Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a PTS HGV Cat C1 7.5t Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 7.5t Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate HGV C1 driving licence and CPC with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Picking orders and loading vehiclesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch and warehouse such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean Cat C driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleaguesUs: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British GasWe're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 15, 2026
Full time
Come and join us as an HGV Driver 7.5t Cat C1 to help us grow, deliver sales and exceed customer expectationsThe role: As a 7.5t Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The LGV 7.5t Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a PTS HGV Cat C1 7.5t Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 7.5t Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate HGV C1 driving licence and CPC with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Picking orders and loading vehiclesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch and warehouse such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean Cat C driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleaguesUs: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British GasWe're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
ACME Appointments
Assistant Property Manager - 3 Days a Week
ACME Appointments
We are pleased to present an exciting opportunity to join a reputable block management company based in North London. Our client is seeking a dedicated Part-Time Assistant Property Manager with block management experience to support their small property management team. This role is perfect for someone with administrative experience in residential block property management who is looking to work in a friendly, professional environment with a family-like atmosphere. The successful candidate will enjoy a range of benefits, including a flexible three-day working week, private healthcare and a prime location near Finchley and East Finchley stations. Key Responsibilities Act as a point of contact for tenants, handling inquiries, concerns and maintenance requests promptly. Maintain accurate tenant and property records within Qube management software Updating details and sending relevant materials such as house rules and welcome packs. Coordinate cyclical maintenance by liaising with contractors and ensuring timely completion of works. Instructing contractors on property requests from the Property Managers, creating works orders and signing off invoices. Work closely with Property Managers and maintenance teams to resolve issues and enhance the property experience. Support the implementation of property management policies and procedures. Gain familiarity with property systems such as QUBE - training provided if necessary. Ideal Skills and Profile Previous experience in property administration or a similar role within the block management sector. Excellent organisational skills with a keen eye for detail. Strong communication skills, both written and verbal, to liaise effectively with tenants, contractors and team members. Proficiency in managing and updating records using property management software. A proactive approach to problem-solving and multitasking in a busy environment. Ability to work collaboratively within a team, supporting colleagues and contributing to a positive office culture. Flexibility to fit into a three-day schedule with a designated anchor day on Tuesday. This role offers a fantastic chance to become part of a well-established company with a dedicated team and family-oriented culture. If you have the relevant experience and are eager to support a dynamic property management team, we encourage you to apply now to take the next step in your property career with our trusted client.
Apr 15, 2026
Full time
We are pleased to present an exciting opportunity to join a reputable block management company based in North London. Our client is seeking a dedicated Part-Time Assistant Property Manager with block management experience to support their small property management team. This role is perfect for someone with administrative experience in residential block property management who is looking to work in a friendly, professional environment with a family-like atmosphere. The successful candidate will enjoy a range of benefits, including a flexible three-day working week, private healthcare and a prime location near Finchley and East Finchley stations. Key Responsibilities Act as a point of contact for tenants, handling inquiries, concerns and maintenance requests promptly. Maintain accurate tenant and property records within Qube management software Updating details and sending relevant materials such as house rules and welcome packs. Coordinate cyclical maintenance by liaising with contractors and ensuring timely completion of works. Instructing contractors on property requests from the Property Managers, creating works orders and signing off invoices. Work closely with Property Managers and maintenance teams to resolve issues and enhance the property experience. Support the implementation of property management policies and procedures. Gain familiarity with property systems such as QUBE - training provided if necessary. Ideal Skills and Profile Previous experience in property administration or a similar role within the block management sector. Excellent organisational skills with a keen eye for detail. Strong communication skills, both written and verbal, to liaise effectively with tenants, contractors and team members. Proficiency in managing and updating records using property management software. A proactive approach to problem-solving and multitasking in a busy environment. Ability to work collaboratively within a team, supporting colleagues and contributing to a positive office culture. Flexibility to fit into a three-day schedule with a designated anchor day on Tuesday. This role offers a fantastic chance to become part of a well-established company with a dedicated team and family-oriented culture. If you have the relevant experience and are eager to support a dynamic property management team, we encourage you to apply now to take the next step in your property career with our trusted client.
MP Jobs Ltd t/a MP Recruitment Group
Assistant Customer Success Manager
MP Jobs Ltd t/a MP Recruitment Group Didcot, Oxfordshire
The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager s absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
Apr 15, 2026
Full time
The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager s absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
Hr Coordinator
Imperial Search Ltd Measham, Derbyshire
POSITION SUMMARY Responsible for providing administrative and operational support across the HR function inclusive of recruitment and employee relations. The HR coordinator will be the first point of contact for queries in relation to the HR Systems and will ensure that a high level of confidentiality is maintained at all times. KEY WORKING RELATIONSHIPS HR Director, HR Advisors, HR & Training Assistant, Talent Acquisition Advisor Payroll, Office Managers. MAIN DUTIES 1. To provide support with the introduction of new systems to deliver HR initiatives. 2. Day to day management of current HR systems, including but not limited to iTrent, ESS and Reach. 3. Work to resolve any issues arising from an HR System. 4. Management of SharePoint Online (HR Portal). 5. Jointly managing with relevant supplier and business stakeholders for any required system upgrades inclusive of testing. 6. Organise relevant HR departmental meetings inclusive of the Bloor Homes Induction 7. To continually develop HR software to ensure maximum ROI and the best customer experience. 8. Assisting the HRD with the monthly payroll. 9. Management of BUPA Memberships across the group. 10. Fleet Management Assistance. 11. Ensure the exit interview tracker is maintained and support with exit interviews when required. 12. Management of HR Administrative processes for Head Office including but not limited to; amendment to contracts, processing of return to work forms, maternity and paternity leave processes. 13. Production of power BI reports 14. Running of Monthly and Yearly Reports and Collation of Data. 15. Build and maintain strong relationships with key project stakeholders. 16. Attending meetings that may be necessary in the performance of your duties. 17. Complying with and upholding company policies and procedures. 18. Management of the HR Inbox. 19. Supporting the Talent Acquisition Advisor in times of annual leave and sickness. 20. Undertaking any additional tasks as may reasonably be required from time to time.
Apr 15, 2026
Contractor
POSITION SUMMARY Responsible for providing administrative and operational support across the HR function inclusive of recruitment and employee relations. The HR coordinator will be the first point of contact for queries in relation to the HR Systems and will ensure that a high level of confidentiality is maintained at all times. KEY WORKING RELATIONSHIPS HR Director, HR Advisors, HR & Training Assistant, Talent Acquisition Advisor Payroll, Office Managers. MAIN DUTIES 1. To provide support with the introduction of new systems to deliver HR initiatives. 2. Day to day management of current HR systems, including but not limited to iTrent, ESS and Reach. 3. Work to resolve any issues arising from an HR System. 4. Management of SharePoint Online (HR Portal). 5. Jointly managing with relevant supplier and business stakeholders for any required system upgrades inclusive of testing. 6. Organise relevant HR departmental meetings inclusive of the Bloor Homes Induction 7. To continually develop HR software to ensure maximum ROI and the best customer experience. 8. Assisting the HRD with the monthly payroll. 9. Management of BUPA Memberships across the group. 10. Fleet Management Assistance. 11. Ensure the exit interview tracker is maintained and support with exit interviews when required. 12. Management of HR Administrative processes for Head Office including but not limited to; amendment to contracts, processing of return to work forms, maternity and paternity leave processes. 13. Production of power BI reports 14. Running of Monthly and Yearly Reports and Collation of Data. 15. Build and maintain strong relationships with key project stakeholders. 16. Attending meetings that may be necessary in the performance of your duties. 17. Complying with and upholding company policies and procedures. 18. Management of the HR Inbox. 19. Supporting the Talent Acquisition Advisor in times of annual leave and sickness. 20. Undertaking any additional tasks as may reasonably be required from time to time.
Edwards & Pearce
Assistant Accountant
Edwards & Pearce
12 months FTC maternity leave contract. The role will suit an experienced Assistant Accountant and requires versatile accounting skills. THE BENEFITS: 35,000 - 40,000 + hybrid working options and flexibility on start and leave times based on core hours of 9am - 5pm. 25 days holiday plus bank holidays, company pension scheme including life assurance after qualifying period. Free parking is available. THE ROLE: The role will assist the Finance Manager with a wide variety of duties and will provide maternity leave cover for 12 months. Preparation of prepayments and accruals for the monthly management accounts, maintenance of the fixed assets register, Intrastat reporting, understanding and preparing VAT returns, multi-currency weekly payment run. Please note that this role will also involve some transactional accounting including maintaining the accounts payable and receivable ledgers. A full job description is available. Regrettably this role cannot be available on a fully remote basis. THE CANDIDATE: The successful candidate will enjoy working in a friendly, collaborative culture and have availability to undertake the duration of the contract. Broad based accounts skills are required, a high standard of systems literacy especially with Excel and the ability to work to deadline with accuracy. You need to have excellent communication skills both written and verbal and have demonstrable previous experience of working in a fast paced, busy accounting team. THE COMPANY: Our client operates internationally and is based in the East Yorkshire Wolds town of Driffield. There are good road links to Beverley, Bridlington and the wider villages and public transport is available via both road and rail. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Apr 15, 2026
Contractor
12 months FTC maternity leave contract. The role will suit an experienced Assistant Accountant and requires versatile accounting skills. THE BENEFITS: 35,000 - 40,000 + hybrid working options and flexibility on start and leave times based on core hours of 9am - 5pm. 25 days holiday plus bank holidays, company pension scheme including life assurance after qualifying period. Free parking is available. THE ROLE: The role will assist the Finance Manager with a wide variety of duties and will provide maternity leave cover for 12 months. Preparation of prepayments and accruals for the monthly management accounts, maintenance of the fixed assets register, Intrastat reporting, understanding and preparing VAT returns, multi-currency weekly payment run. Please note that this role will also involve some transactional accounting including maintaining the accounts payable and receivable ledgers. A full job description is available. Regrettably this role cannot be available on a fully remote basis. THE CANDIDATE: The successful candidate will enjoy working in a friendly, collaborative culture and have availability to undertake the duration of the contract. Broad based accounts skills are required, a high standard of systems literacy especially with Excel and the ability to work to deadline with accuracy. You need to have excellent communication skills both written and verbal and have demonstrable previous experience of working in a fast paced, busy accounting team. THE COMPANY: Our client operates internationally and is based in the East Yorkshire Wolds town of Driffield. There are good road links to Beverley, Bridlington and the wider villages and public transport is available via both road and rail. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Boden Group
Assistant Project Manager
Boden Group
Are you ready to make an impact by leading projects that deliver significant results? A leading company in the Facility Management industry is hiring an Assistant Project Manager in North Yorkshire. In this contract role, you'll oversee an exciting office fit-out project, utilising your client management expertise. The Role As the Assistant Project Manager, you ll: • Oversee the execution of an office fit-out project, ensuring timelines and quality standards are met. • Manage client relationships, addressing concerns and providing updates to maintain satisfaction. • Coordinate with contractors and stakeholders to ensure smooth project delivery. • Ensure compliance with safety standards, requiring an SMSTS and CSCS card. • Assess project progress, adjusting plans as necessary to meet objectives. You To be successful in the role of Assistant Project Manager, you ll bring: • Proven experience in project management within the construction or FM sector. • Strong client management and stakeholder engagement skills. • A valid SMSTS and CSCS card crucial for site compliance. • Excellent communication skills and a collaborative mindset. • Ability to adapt and problem-solve in a dynamic environment. What's in it for you? The company is known for its strong presence in the Facilities Management industry and has a commitment to delivering high-quality services. Their focus on client satisfaction and investment in innovative solutions has established them as leaders in their field. This role provides a unique opportunity to contribute to a significant project with a well-regarded team. Benefits include: • Engaging and diverse project responsibilities. • A collaborative working environment emphasising team success. • Opportunity to enhance your project management skills directly on-site. Apply Now! To apply for the position of Assistant Project Manager, click Apply Now and send your CV to Daniel Brown. Interviews are taking place now, and this is your chance to join a dynamic team in a crucial project role.
Apr 15, 2026
Contractor
Are you ready to make an impact by leading projects that deliver significant results? A leading company in the Facility Management industry is hiring an Assistant Project Manager in North Yorkshire. In this contract role, you'll oversee an exciting office fit-out project, utilising your client management expertise. The Role As the Assistant Project Manager, you ll: • Oversee the execution of an office fit-out project, ensuring timelines and quality standards are met. • Manage client relationships, addressing concerns and providing updates to maintain satisfaction. • Coordinate with contractors and stakeholders to ensure smooth project delivery. • Ensure compliance with safety standards, requiring an SMSTS and CSCS card. • Assess project progress, adjusting plans as necessary to meet objectives. You To be successful in the role of Assistant Project Manager, you ll bring: • Proven experience in project management within the construction or FM sector. • Strong client management and stakeholder engagement skills. • A valid SMSTS and CSCS card crucial for site compliance. • Excellent communication skills and a collaborative mindset. • Ability to adapt and problem-solve in a dynamic environment. What's in it for you? The company is known for its strong presence in the Facilities Management industry and has a commitment to delivering high-quality services. Their focus on client satisfaction and investment in innovative solutions has established them as leaders in their field. This role provides a unique opportunity to contribute to a significant project with a well-regarded team. Benefits include: • Engaging and diverse project responsibilities. • A collaborative working environment emphasising team success. • Opportunity to enhance your project management skills directly on-site. Apply Now! To apply for the position of Assistant Project Manager, click Apply Now and send your CV to Daniel Brown. Interviews are taking place now, and this is your chance to join a dynamic team in a crucial project role.
Five Guys
Assistant Manager
Five Guys Fallowfield, Manchester
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 15, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Proftech Talent
Customer Service Assistant Manager
Proftech Talent Tamworth, Staffordshire
Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus. Details: Salary: 30,000 - 35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: Permanent Role of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function. Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking
Apr 15, 2026
Full time
Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus. Details: Salary: 30,000 - 35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: Permanent Role of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function. Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking
Contracts IT Recruitment Consulting Ltd
Data Manager - Data Quality & Governance (6 month contract)
Contracts IT Recruitment Consulting Ltd Manchester, Lancashire
Data Manager - Data Quality & Governance (6 month contract) Location: Manchester Dates: 6 months (37.5 hrs/week) *Urgent 6 Month Contract* This is a *Manchester* based role with an excellent immediate start within a Global T echnology Client that is working to *collaborate with teams to improve product workflows and user experience* Why it matters Help the Cars team turn raw data into reliable insights, ensuring the information that drives decisions is clean, consistent and compliant. What you'll do Run automated data quality checks and fix issues quickly. Build reports and tools to spot problems and show impact to stakeholders. Translate business needs into data engineer and analyst tasks. Improve data flow, modelling and documentation (dictionaries, glossaries, lineage). Keep data practices aligned with regulations, audits and internal policies. Advise on standards (MDM, data modelling) and help teams adopt them. Create training and simple guides to boost data literacy across the business. Must have skills 1-3years in data quality, governance or similar roles. Good SQL and Python (or comparable) for analysis. Experience with Tableau or Power BI. Understanding of data governance life cycle and MDM concepts. Familiar with ETL processes and data modelling. Strong stakeholder communication and agile task management. Nice to have Formal qualification in data or business analysis. Exposure to AI assistants or governance tools (eg, Collibra). Background in analytics (finance, marketing, sales) or data engineering. Key traits Critical thinking, ethical data handling, ability to work independently on data quality initiatives, and clear communication for both technical and non technical audiences. Please send your CV or call Toni to discuss further. We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants are welcome to apply.
Apr 15, 2026
Contractor
Data Manager - Data Quality & Governance (6 month contract) Location: Manchester Dates: 6 months (37.5 hrs/week) *Urgent 6 Month Contract* This is a *Manchester* based role with an excellent immediate start within a Global T echnology Client that is working to *collaborate with teams to improve product workflows and user experience* Why it matters Help the Cars team turn raw data into reliable insights, ensuring the information that drives decisions is clean, consistent and compliant. What you'll do Run automated data quality checks and fix issues quickly. Build reports and tools to spot problems and show impact to stakeholders. Translate business needs into data engineer and analyst tasks. Improve data flow, modelling and documentation (dictionaries, glossaries, lineage). Keep data practices aligned with regulations, audits and internal policies. Advise on standards (MDM, data modelling) and help teams adopt them. Create training and simple guides to boost data literacy across the business. Must have skills 1-3years in data quality, governance or similar roles. Good SQL and Python (or comparable) for analysis. Experience with Tableau or Power BI. Understanding of data governance life cycle and MDM concepts. Familiar with ETL processes and data modelling. Strong stakeholder communication and agile task management. Nice to have Formal qualification in data or business analysis. Exposure to AI assistants or governance tools (eg, Collibra). Background in analytics (finance, marketing, sales) or data engineering. Key traits Critical thinking, ethical data handling, ability to work independently on data quality initiatives, and clear communication for both technical and non technical audiences. Please send your CV or call Toni to discuss further. We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants are welcome to apply.
Assistant Store Manager - Full-time / Liverpool
Simon Curwood Jewellers Pty Liverpool, Lancashire
Are you ready to excel your career with a LEADING Industry Custom Jeweller? Do you believe you possess the prominent sales ability to join forces with our driven and dynamic team? If you're looking for an opportunity to work alongside our dedicated Store Manager and professional industry experts with all the employee perks & benefits, now is your chance! Salary & Position Benefits Assistant Store Manager Salary Range: $60,000 - $72,000 Base Salary (dependant on industry experience), PLUS Manager Commissions/Bonus (on average $20k), Plus Superannuation Generous Bonus Structure (earn up to $2000 in weekly sales bonuses) Be part of a motivated and professional team at an industry leading custom Jeweller Excel your career & enhance your skillset with our exceptional diamonds, finegemstones, and curated collection of eye-catching pieces. Allow your imagination for unique designs flourish with our customised client offering About the Position We are searching for an ASSISTANT STORE MANAGER to Lead our LIVERPOOL Store who is ready to ignite their passion for sales! Must possess a passion for superior jewellery and a talent for delivering exceptional customer service to our valued customers. The ideal candidates will possess: Jewellery knowledge Strong communication and organisation skills Experience in achieving monthly sales targets and KPI's is desirable Eagerness to learn and a growth mindset Ability to create exceptional in-store displays and maintain high presentation standards Ability to cater to the unique needs of each client whilst providing expert guidance and product knowledge Ability to mentor, guide, develop and train your team Sound computer skills, including internet, point of sale & spreadsheets Confident and outgoing personality with an immaculate and professional appearance Ability to quickly build rapport with new and existing clients Multi-lingual abilities are advantageous! About Us Simon Curwood Jewellers are the largest custom Jeweller in Australia. We offer premium quality, ethically sourced diamonds and a luxury experience - we strive to ensure consistency and luminosity with each carefully curated and designed individual piece. We value leading industry knowledge, experience, and attention to detail. When it comes to custom designed jewellery, we understand each vision is special and unique. That's why our team are dedicated to delivering the upmost care and precision to transform the ideal engagement ring from a dream to reality. Additional Requirements Note: This FULL-TIME position is available atour LIVERPOOL STORE. Applicants must be available to work Weekdays, Weekends & Late-night trade (Thursdays).
Apr 15, 2026
Full time
Are you ready to excel your career with a LEADING Industry Custom Jeweller? Do you believe you possess the prominent sales ability to join forces with our driven and dynamic team? If you're looking for an opportunity to work alongside our dedicated Store Manager and professional industry experts with all the employee perks & benefits, now is your chance! Salary & Position Benefits Assistant Store Manager Salary Range: $60,000 - $72,000 Base Salary (dependant on industry experience), PLUS Manager Commissions/Bonus (on average $20k), Plus Superannuation Generous Bonus Structure (earn up to $2000 in weekly sales bonuses) Be part of a motivated and professional team at an industry leading custom Jeweller Excel your career & enhance your skillset with our exceptional diamonds, finegemstones, and curated collection of eye-catching pieces. Allow your imagination for unique designs flourish with our customised client offering About the Position We are searching for an ASSISTANT STORE MANAGER to Lead our LIVERPOOL Store who is ready to ignite their passion for sales! Must possess a passion for superior jewellery and a talent for delivering exceptional customer service to our valued customers. The ideal candidates will possess: Jewellery knowledge Strong communication and organisation skills Experience in achieving monthly sales targets and KPI's is desirable Eagerness to learn and a growth mindset Ability to create exceptional in-store displays and maintain high presentation standards Ability to cater to the unique needs of each client whilst providing expert guidance and product knowledge Ability to mentor, guide, develop and train your team Sound computer skills, including internet, point of sale & spreadsheets Confident and outgoing personality with an immaculate and professional appearance Ability to quickly build rapport with new and existing clients Multi-lingual abilities are advantageous! About Us Simon Curwood Jewellers are the largest custom Jeweller in Australia. We offer premium quality, ethically sourced diamonds and a luxury experience - we strive to ensure consistency and luminosity with each carefully curated and designed individual piece. We value leading industry knowledge, experience, and attention to detail. When it comes to custom designed jewellery, we understand each vision is special and unique. That's why our team are dedicated to delivering the upmost care and precision to transform the ideal engagement ring from a dream to reality. Additional Requirements Note: This FULL-TIME position is available atour LIVERPOOL STORE. Applicants must be available to work Weekdays, Weekends & Late-night trade (Thursdays).
Assistant General Manager - Cheltenham
SSP Cheltenham, Gloucestershire
Assistant General Manager - Cheltenham Assistant General Manager - Station If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Caf Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. As Assistant General Manager, you'll be rewarded with a competitive salary of 30,000 p.a. and enjoy: Colleague discount - up to 50% Friends & Family discount 20% (T&C apply does not apply to all brands)Flexible working Management bonus scheme Access to digital GPs, 24/7 helpline for you & family Wellbeing support and family-friendly leave Variety of networks to support you, Neurodiversity, LGBTQ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence. As Assistant General Manager you'll: Be passionate and dedicated and a strong support to the General Manager. Have the highest standards of brand quality and safety for our customers and team. Be an inspiration to the team to deliver outstanding customer service and loyalty. Mentor and train the team to grow and excel. Have proven experience and confidence in leading a team. Set an example of excellent service skills. Communicate effectively and clearly. Be adaptable and resilient in any situation. SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Apr 15, 2026
Full time
Assistant General Manager - Cheltenham Assistant General Manager - Station If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Caf Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. As Assistant General Manager, you'll be rewarded with a competitive salary of 30,000 p.a. and enjoy: Colleague discount - up to 50% Friends & Family discount 20% (T&C apply does not apply to all brands)Flexible working Management bonus scheme Access to digital GPs, 24/7 helpline for you & family Wellbeing support and family-friendly leave Variety of networks to support you, Neurodiversity, LGBTQ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence. As Assistant General Manager you'll: Be passionate and dedicated and a strong support to the General Manager. Have the highest standards of brand quality and safety for our customers and team. Be an inspiration to the team to deliver outstanding customer service and loyalty. Mentor and train the team to grow and excel. Have proven experience and confidence in leading a team. Set an example of excellent service skills. Communicate effectively and clearly. Be adaptable and resilient in any situation. SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!

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