Job Title: Solution Architect - Secure Military Systems Location: Christchurch or Frimley - Given the exciting nature of the role , work is undertaken primarily at BAE Systems sites and customer locations Salary: Competitive (depending on skills and experience) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role description: You will work as part of the Digital Intelligence team within BAE Systems, collaborating on the latest challenges facing our UK military and international customers, brought together to influence requirements and propose new solutions in a growing and stimulating business. Within a world of evolving threats and where technology moves at pace, this role as a Solution Architect for Secure Military Systems offers motivated candidates with the equivalent diversity to be creative and innovative, offering the opportunity to work at the cutting-edge of technology and helping to keep us safe. Essential skills: You will have solid proven experience across defence domains for UK MoD and NATO programmes that may be specific to Land, Naval or Air You will have experience working and delivering UK MoD, NATO or wider international defence projects, applying technology effectively to solve complex technical problems while delivering solutions on time and within budget, with familiarity with relevant UK MoD and/or NATO standards You will bring strong technical depth across digital technologies and integration strategies for military platforms, with a natural ability to analyse problems, research solutions, and make timely, well reasoned technical decisions You will demonstrate commercial awareness and sound business acumen, enabling you to design and deliver solutions that are both operationally effective and value for money Core Duties: Designing overall military digital defence solutions that meet our customer and end-user needs Collaboration with bidding, sales and 3rd parties to propose solutions that are innovative, competitive , achievable and value for money Documenting high and low-level designs that align with customer requirements Writing compelling technical proposals to support bids and pre-sales Presenting solutions and ability to influence customer strategies and requirements Horizon scanning of current and emerging technologies trends and innovations The Solution Architects Digital Intelligence team: BAE Systems Digital Intelligence is a leading supplier of innovative and secure military defence solutions and services delivering to the UK and international customers and home to over 4,500 talented digital, cyber and intelligence experts. We work collaboratively across 10 countries to understand complex customer challenges in a rapidly evolving world so that armed forces , governments and partners can unlock the digital advantage in the most demanding environments. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 30th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 22, 2026
Full time
Job Title: Solution Architect - Secure Military Systems Location: Christchurch or Frimley - Given the exciting nature of the role , work is undertaken primarily at BAE Systems sites and customer locations Salary: Competitive (depending on skills and experience) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role description: You will work as part of the Digital Intelligence team within BAE Systems, collaborating on the latest challenges facing our UK military and international customers, brought together to influence requirements and propose new solutions in a growing and stimulating business. Within a world of evolving threats and where technology moves at pace, this role as a Solution Architect for Secure Military Systems offers motivated candidates with the equivalent diversity to be creative and innovative, offering the opportunity to work at the cutting-edge of technology and helping to keep us safe. Essential skills: You will have solid proven experience across defence domains for UK MoD and NATO programmes that may be specific to Land, Naval or Air You will have experience working and delivering UK MoD, NATO or wider international defence projects, applying technology effectively to solve complex technical problems while delivering solutions on time and within budget, with familiarity with relevant UK MoD and/or NATO standards You will bring strong technical depth across digital technologies and integration strategies for military platforms, with a natural ability to analyse problems, research solutions, and make timely, well reasoned technical decisions You will demonstrate commercial awareness and sound business acumen, enabling you to design and deliver solutions that are both operationally effective and value for money Core Duties: Designing overall military digital defence solutions that meet our customer and end-user needs Collaboration with bidding, sales and 3rd parties to propose solutions that are innovative, competitive , achievable and value for money Documenting high and low-level designs that align with customer requirements Writing compelling technical proposals to support bids and pre-sales Presenting solutions and ability to influence customer strategies and requirements Horizon scanning of current and emerging technologies trends and innovations The Solution Architects Digital Intelligence team: BAE Systems Digital Intelligence is a leading supplier of innovative and secure military defence solutions and services delivering to the UK and international customers and home to over 4,500 talented digital, cyber and intelligence experts. We work collaboratively across 10 countries to understand complex customer challenges in a rapidly evolving world so that armed forces , governments and partners can unlock the digital advantage in the most demanding environments. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 30th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Position: Senior Administrator Contract Type: Permanent Location : Wetherby Annual Salary: 28,000 - 30,000 Working Pattern: Full-Time, Office Based Are you an organised, detail-oriented professional with a passion for providing exceptional customer service? Our client, a leader in their field, is on the lookout for a talented Senior Administrator to join their dynamic team in Wetherby, West Yorkshire. If you thrive in a fast-paced environment and enjoy wearing multiple hats, this is the perfect opportunity for you! As a Senior Administrator, you will play a crucial role in supporting the UK Manager and Sales Team while ensuring the smooth operation of the office. Your responsibilities will include: Accurately process customer and purchase orders from start to finish, raising invoices and credit notes using Sage Provide telephone and digital assistance to customers interested in the products Manage stock maintenance, including import/export organisation Organise travel and accommodation for staff and customers attending events Collaborate with the marketing team to create engaging marketing materials Maintain accurate records and manage databases using MS Excel Handle diary management, expense reporting, and minute-taking for team meetings Proofread documentation of a detailed nature, ensuring accuracy and clarity Assist Product Specialists with sales opportunities and conduct email campaigns To succeed in this role, you should possess the following qualifications and skills: Proficiency in MS Office, particularly Microsoft Word, Excel, and PowerPoint Strong customer service skills with exceptional written and verbal communication Superior organisational skills and the ability to work under deadlines Excellent time management skills and attention to detail Apply Today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 22, 2026
Full time
Position: Senior Administrator Contract Type: Permanent Location : Wetherby Annual Salary: 28,000 - 30,000 Working Pattern: Full-Time, Office Based Are you an organised, detail-oriented professional with a passion for providing exceptional customer service? Our client, a leader in their field, is on the lookout for a talented Senior Administrator to join their dynamic team in Wetherby, West Yorkshire. If you thrive in a fast-paced environment and enjoy wearing multiple hats, this is the perfect opportunity for you! As a Senior Administrator, you will play a crucial role in supporting the UK Manager and Sales Team while ensuring the smooth operation of the office. Your responsibilities will include: Accurately process customer and purchase orders from start to finish, raising invoices and credit notes using Sage Provide telephone and digital assistance to customers interested in the products Manage stock maintenance, including import/export organisation Organise travel and accommodation for staff and customers attending events Collaborate with the marketing team to create engaging marketing materials Maintain accurate records and manage databases using MS Excel Handle diary management, expense reporting, and minute-taking for team meetings Proofread documentation of a detailed nature, ensuring accuracy and clarity Assist Product Specialists with sales opportunities and conduct email campaigns To succeed in this role, you should possess the following qualifications and skills: Proficiency in MS Office, particularly Microsoft Word, Excel, and PowerPoint Strong customer service skills with exceptional written and verbal communication Superior organisational skills and the ability to work under deadlines Excellent time management skills and attention to detail Apply Today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Purpose Reporting to the Technical Publications Manager for the generation and management of ACS Technical Publications for installation and maintenance of interior equipment Key Responsibilities - To create and maintain Technical Publications including (not limited to); Component Maintenance Manuals (CMM s), Service Information Letters (SIL s), Crew Training Manuals, Maintenance Training Manuals, Installation Instructions & Service Bulletin s (SB s) - To understand and comply with industry standards and support identification of methods or publishing tools that are required to achieve such standards, - To support effective processes and methods in the creation and maintenance of technical publications and documentation, adhering to the Company s quality standards, - Liaise with Engineering, Manufacturing, Quality, Configuration and Customer Support as necessary This is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required . Key Performance Measures: - Set of performance KPI s to ensure a quality service is delivered in a timely manner - Achievement of On Time Delivery (OTD) for engineering deliverables Key Challenges: - Delivery of high-quality technical publications meeting industry and OEM standards to meet challenging schedules Knowledge, Education & Skills Knowledge: - Ability to communicate with customers and suppliers both independently and as part of a team - The ability to work under pressure and to strict deadlines - The ability to work on own initiative but also as part of a team - Organizational skills, such as time and resource planning - Flexibility in working hours as necessary, while adhering to strict regulatory specifications and guidance Education: - Aerospace/Mechanical Engineering degree (desirable) - Relevant apprenticeship scheme within a manufacturing & engineering environment Skills and competencies - Working knowledge of Microsoft Office package - Experience compiling technical publications in an engineering environment, - Experience in using Authoring software (Adobe FrameMaker) or a similar application, - Experience in using 2D illustration software (IsoDraw), or a similar application, - Experience of Simplified Technical English (ASD-STE 100), - Experience in iSpec2200 but not essential. Key Relationships & Interaction: Internal Relationships & Interactions: - Programme Management, Operations, Manufacturing Engineering, Sales & Marketing, Quality, HSE, HR - Excellent inter departmental communication skills - Works ethically and with complete integrity External Relationships & Interactions: - Direct customer interactions, Type Certificate Holders (Airbus & Boeing) - Direct interactions with relevant governing bodies (CAA, EASA and FAA) Other material requirements - Flexibility to work additional hours to ensure department goals are achieved AVIC Cabin Systems (UK) Ltd is an equal opportunities employer Please note; Numerous positions at AVIC Cabin Systems UK LTD are governed by security and export control regulations. These rules indicate that elements such as your nationality/ any prior nationalities you may have held, and your birthplace can influence the positions you are qualified to undertake within the organisation. All candidates must at least meet the baseline personnel security standard. Additionally, certain roles demand elevated levels of National security vetting
Apr 22, 2026
Full time
Purpose Reporting to the Technical Publications Manager for the generation and management of ACS Technical Publications for installation and maintenance of interior equipment Key Responsibilities - To create and maintain Technical Publications including (not limited to); Component Maintenance Manuals (CMM s), Service Information Letters (SIL s), Crew Training Manuals, Maintenance Training Manuals, Installation Instructions & Service Bulletin s (SB s) - To understand and comply with industry standards and support identification of methods or publishing tools that are required to achieve such standards, - To support effective processes and methods in the creation and maintenance of technical publications and documentation, adhering to the Company s quality standards, - Liaise with Engineering, Manufacturing, Quality, Configuration and Customer Support as necessary This is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required . Key Performance Measures: - Set of performance KPI s to ensure a quality service is delivered in a timely manner - Achievement of On Time Delivery (OTD) for engineering deliverables Key Challenges: - Delivery of high-quality technical publications meeting industry and OEM standards to meet challenging schedules Knowledge, Education & Skills Knowledge: - Ability to communicate with customers and suppliers both independently and as part of a team - The ability to work under pressure and to strict deadlines - The ability to work on own initiative but also as part of a team - Organizational skills, such as time and resource planning - Flexibility in working hours as necessary, while adhering to strict regulatory specifications and guidance Education: - Aerospace/Mechanical Engineering degree (desirable) - Relevant apprenticeship scheme within a manufacturing & engineering environment Skills and competencies - Working knowledge of Microsoft Office package - Experience compiling technical publications in an engineering environment, - Experience in using Authoring software (Adobe FrameMaker) or a similar application, - Experience in using 2D illustration software (IsoDraw), or a similar application, - Experience of Simplified Technical English (ASD-STE 100), - Experience in iSpec2200 but not essential. Key Relationships & Interaction: Internal Relationships & Interactions: - Programme Management, Operations, Manufacturing Engineering, Sales & Marketing, Quality, HSE, HR - Excellent inter departmental communication skills - Works ethically and with complete integrity External Relationships & Interactions: - Direct customer interactions, Type Certificate Holders (Airbus & Boeing) - Direct interactions with relevant governing bodies (CAA, EASA and FAA) Other material requirements - Flexibility to work additional hours to ensure department goals are achieved AVIC Cabin Systems (UK) Ltd is an equal opportunities employer Please note; Numerous positions at AVIC Cabin Systems UK LTD are governed by security and export control regulations. These rules indicate that elements such as your nationality/ any prior nationalities you may have held, and your birthplace can influence the positions you are qualified to undertake within the organisation. All candidates must at least meet the baseline personnel security standard. Additionally, certain roles demand elevated levels of National security vetting
Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver outstanding direct-to-consumer experience. You ll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service Manage customer queries across phone, email, and other channels in line with KPIs Respond to pre-order questions on product specs and availability Handle post-order queries including payment, delivery, stock, and invoicing Process warranties, returns, and credits efficiently and accurately Monitor orders across multiple systems, ensuring smooth processing Carry out daily fraud and order checks, flagging and resolving any issues Use multiple systems to manage queries and workflows Collaborate with internal teams to resolve issues and improve processes About You: Passionate about delivering excellent customer service Comfortable working in a fast-paced, high-volume environment Highly organised with strong attention to detail Able to prioritise, multitask, and manage time effectively A proactive team player with a positive attitude Confident using IT systems, including MS Office (Salesforce/SAP experience beneficial) Strong problem-solving skills with the ability to make quick, sound decisions. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Email: (url removed) Phone: (phone number removed) We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy .
Apr 22, 2026
Full time
Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver outstanding direct-to-consumer experience. You ll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service Manage customer queries across phone, email, and other channels in line with KPIs Respond to pre-order questions on product specs and availability Handle post-order queries including payment, delivery, stock, and invoicing Process warranties, returns, and credits efficiently and accurately Monitor orders across multiple systems, ensuring smooth processing Carry out daily fraud and order checks, flagging and resolving any issues Use multiple systems to manage queries and workflows Collaborate with internal teams to resolve issues and improve processes About You: Passionate about delivering excellent customer service Comfortable working in a fast-paced, high-volume environment Highly organised with strong attention to detail Able to prioritise, multitask, and manage time effectively A proactive team player with a positive attitude Confident using IT systems, including MS Office (Salesforce/SAP experience beneficial) Strong problem-solving skills with the ability to make quick, sound decisions. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Email: (url removed) Phone: (phone number removed) We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy .
The Commercial Finance Manager will provide financial insight and support to drive strategic decision-making within the organisation. This role is essential in ensuring accurate financial planning and analysis to optimise performance within the financial services industry. Client Details We are seeking a commercially minded finance leader to manage a team of analysts and drive portfolio profitability across the business. This role is responsible for developing financial initiatives, enhancing reporting and governance, and supporting post-acquisition integration activities. The successful candidate will work closely with senior stakeholders across Finance, Commercial, FP&A and operational teams to deliver improved financial performance and informed decision-making. A key part of the role is to build and develop a high-performing analytical team, ensuring consistent standards, strong business partnering, and removal of single-point dependencies through cross-training and process improvement. Description Deliver an Outstanding Customer Experience Deliver and demonstrate good customer outcomes across all interactions. Role-model organisational values and embed a strong Customer-First culture within the team. Promote and adhere to corporate governance standards, ensuring effective processes and a controlled working environment that minimises risk. Team Leadership & Operational Delivery Direct, prioritise and manage the workload of Analysts to ensure key deadlines for internal and external stakeholders are consistently achieved. Foster a customer-focused mindset within the Finance function, developing a class-leading service that meets business needs. Instil a proactive, high-performance culture that ensures deliverables are accurate, timely and value-adding, while removing single-person dependencies through cross-training. Guide the team through data challenges, establishing effective ways of working and driving a consistent "one version of the truth" approach. Provide commercial support for non-standard pricing, early terminations and other ad-hoc commercial requirements. Driving Improved Profitability Lead the team in designing, developing and implementing frameworks for portfolio management, profit-share, pooled mileage and maintenance profitability. Drive profitability improvements, reduce risk and ensure all balance sheet reconciliations are robust and compliant. Review early termination and contract extension processes to minimise financial risk and ensure associated administrative costs are appropriately covered. Identify opportunities to enhance pricing approaches and apply best-practice methodologies across all relevant pricing activities. Own deep-dive investigations into profitability drivers, working collaboratively with operational and pricing teams to compare actual contract costs to assumptions and deliver clear, actionable insights. Customer Retention & Portfolio Quality Ensure departmental structures, processes, controls and business continuity plans are in place to support delivery of KPIs, taking action where required. Maximise end-of-contract revenue streams including excess mileage, early terminations and profit-share arrangements. Embed a "right-first-time" mindset within the team to deliver accurate, high-quality outputs for both internal and external stakeholders. Undertake any additional duties as required in line with business needs. Profile Fully qualified accountant (e.g., ACA / ACCA / CIMA) Proven team management or leadership experience, ideally managing analysts or a small finance team Strong FP&A or commercial finance background, with experience in modelling, forecasting, and profitability analysis Excellent stakeholder management and communication skills, with the ability to influence senior leaders Commercially minded, ideally with experience partnering with Sales or Commercial teams to support pricing, portfolio, or customer-driven decisions Job Offer Salary up to £73,000 Car allowance or cash alternative included as part of the package 20% annual bonus based on performance Competitive pension scheme 25+ days annual leave (plus bank holidays) Strong opportunities for progression within a growing finance function 50% working from home. and 50% in the office.
Apr 22, 2026
Full time
The Commercial Finance Manager will provide financial insight and support to drive strategic decision-making within the organisation. This role is essential in ensuring accurate financial planning and analysis to optimise performance within the financial services industry. Client Details We are seeking a commercially minded finance leader to manage a team of analysts and drive portfolio profitability across the business. This role is responsible for developing financial initiatives, enhancing reporting and governance, and supporting post-acquisition integration activities. The successful candidate will work closely with senior stakeholders across Finance, Commercial, FP&A and operational teams to deliver improved financial performance and informed decision-making. A key part of the role is to build and develop a high-performing analytical team, ensuring consistent standards, strong business partnering, and removal of single-point dependencies through cross-training and process improvement. Description Deliver an Outstanding Customer Experience Deliver and demonstrate good customer outcomes across all interactions. Role-model organisational values and embed a strong Customer-First culture within the team. Promote and adhere to corporate governance standards, ensuring effective processes and a controlled working environment that minimises risk. Team Leadership & Operational Delivery Direct, prioritise and manage the workload of Analysts to ensure key deadlines for internal and external stakeholders are consistently achieved. Foster a customer-focused mindset within the Finance function, developing a class-leading service that meets business needs. Instil a proactive, high-performance culture that ensures deliverables are accurate, timely and value-adding, while removing single-person dependencies through cross-training. Guide the team through data challenges, establishing effective ways of working and driving a consistent "one version of the truth" approach. Provide commercial support for non-standard pricing, early terminations and other ad-hoc commercial requirements. Driving Improved Profitability Lead the team in designing, developing and implementing frameworks for portfolio management, profit-share, pooled mileage and maintenance profitability. Drive profitability improvements, reduce risk and ensure all balance sheet reconciliations are robust and compliant. Review early termination and contract extension processes to minimise financial risk and ensure associated administrative costs are appropriately covered. Identify opportunities to enhance pricing approaches and apply best-practice methodologies across all relevant pricing activities. Own deep-dive investigations into profitability drivers, working collaboratively with operational and pricing teams to compare actual contract costs to assumptions and deliver clear, actionable insights. Customer Retention & Portfolio Quality Ensure departmental structures, processes, controls and business continuity plans are in place to support delivery of KPIs, taking action where required. Maximise end-of-contract revenue streams including excess mileage, early terminations and profit-share arrangements. Embed a "right-first-time" mindset within the team to deliver accurate, high-quality outputs for both internal and external stakeholders. Undertake any additional duties as required in line with business needs. Profile Fully qualified accountant (e.g., ACA / ACCA / CIMA) Proven team management or leadership experience, ideally managing analysts or a small finance team Strong FP&A or commercial finance background, with experience in modelling, forecasting, and profitability analysis Excellent stakeholder management and communication skills, with the ability to influence senior leaders Commercially minded, ideally with experience partnering with Sales or Commercial teams to support pricing, portfolio, or customer-driven decisions Job Offer Salary up to £73,000 Car allowance or cash alternative included as part of the package 20% annual bonus based on performance Competitive pension scheme 25+ days annual leave (plus bank holidays) Strong opportunities for progression within a growing finance function 50% working from home. and 50% in the office.
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of £45,000 to £55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Apr 22, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of £45,000 to £55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver an outstanding direct-to-consumer experience. As a native German speaker, you ll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service Manage customer queries across phone, email, and other channels in line with KPIs Respond to pre-order questions on product specs and availability Handle post-order queries including payment, delivery, stock, and invoicing Process warranties, returns, and credits efficiently and accurately Monitor orders across multiple systems, ensuring smooth processing Carry out daily fraud and order checks, flagging and resolving any issues Use multiple systems to manage queries and workflows Collaborate with internal teams to resolve issues and improve processes About You: Native German speaker Passionate about delivering excellent customer service Comfortable working in a fast-paced, high-volume environment Highly organised with strong attention to detail Able to prioritise, multitask, and manage time effectively A proactive team player with a positive attitude Confident using IT systems, including MS Office (Salesforce/SAP experience beneficial) Strong problem-solving skills with the ability to make quick, sound decisions. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Email: (url removed) Phone: (phone number removed) We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy .
Apr 22, 2026
Full time
Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver an outstanding direct-to-consumer experience. As a native German speaker, you ll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service Manage customer queries across phone, email, and other channels in line with KPIs Respond to pre-order questions on product specs and availability Handle post-order queries including payment, delivery, stock, and invoicing Process warranties, returns, and credits efficiently and accurately Monitor orders across multiple systems, ensuring smooth processing Carry out daily fraud and order checks, flagging and resolving any issues Use multiple systems to manage queries and workflows Collaborate with internal teams to resolve issues and improve processes About You: Native German speaker Passionate about delivering excellent customer service Comfortable working in a fast-paced, high-volume environment Highly organised with strong attention to detail Able to prioritise, multitask, and manage time effectively A proactive team player with a positive attitude Confident using IT systems, including MS Office (Salesforce/SAP experience beneficial) Strong problem-solving skills with the ability to make quick, sound decisions. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Email: (url removed) Phone: (phone number removed) We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy .
We are the internal recruitment partner for our client, a globally recognised leader in high-performance fluid transfer systems, supplying the automotive, motorsport, motorcycle, defence, and industrial sectors. With operations across the UK, USA, Mexico, and Europe. We're looking for a dynamic Key Account Manager to join our OEM Division, covering the EMEA&A region. This is a pivotal role focused on growing existing accounts, securing new business, and driving profitable sales growth across a diverse and technically demanding customer base. Responsibilities: Managing and developing key OEM customer relationships Identifying and converting new business opportunities Leading the full sales cycle from lead generation to negotiation and close Compile, submit, and manage customer quotations accurately and efficiently Acting as the main point of contact for customers, ensuring exceptional service Collaborating with internal teams to deliver successful project outcomes Building and maintaining a strong sales pipeline Providing market insights and sales forecasts to stakeholders Supporting new product introduction and RFQ conversion activities The successful candidate will be able to demonstrate the following: Proven experience in Key Account Management or Sales (minimum 4 years) within an OEM, engineering, or technical environment Strong commercial acumen with a proactive, results driven mindset Excellent communication, negotiation, and influencing skills Ability to understand technical requirements and translate them into commercial solutions Experience with automotive quality processes (e.g. PPAP, IATF 16949) is advantageous Highly organised with the ability to manage priorities and meet deadlines Live within a commutable distance to the offices in Exeter Travel required (full driving licence essential), including occasional overnight stays. In return we are offering: Competitive salary depending on skills and experience. Company car Pension contributions 5% employee and 3% employer Working hours - 8:30am - 5pm Monday to Thursday and 8:30am - 2:30pm Friday - flexibility outside of working hours may be required. 28 days annual leave including bank holidays (company closure over the Christmas period). Interested? Then APPLY now for immediate consideration.
Apr 22, 2026
Full time
We are the internal recruitment partner for our client, a globally recognised leader in high-performance fluid transfer systems, supplying the automotive, motorsport, motorcycle, defence, and industrial sectors. With operations across the UK, USA, Mexico, and Europe. We're looking for a dynamic Key Account Manager to join our OEM Division, covering the EMEA&A region. This is a pivotal role focused on growing existing accounts, securing new business, and driving profitable sales growth across a diverse and technically demanding customer base. Responsibilities: Managing and developing key OEM customer relationships Identifying and converting new business opportunities Leading the full sales cycle from lead generation to negotiation and close Compile, submit, and manage customer quotations accurately and efficiently Acting as the main point of contact for customers, ensuring exceptional service Collaborating with internal teams to deliver successful project outcomes Building and maintaining a strong sales pipeline Providing market insights and sales forecasts to stakeholders Supporting new product introduction and RFQ conversion activities The successful candidate will be able to demonstrate the following: Proven experience in Key Account Management or Sales (minimum 4 years) within an OEM, engineering, or technical environment Strong commercial acumen with a proactive, results driven mindset Excellent communication, negotiation, and influencing skills Ability to understand technical requirements and translate them into commercial solutions Experience with automotive quality processes (e.g. PPAP, IATF 16949) is advantageous Highly organised with the ability to manage priorities and meet deadlines Live within a commutable distance to the offices in Exeter Travel required (full driving licence essential), including occasional overnight stays. In return we are offering: Competitive salary depending on skills and experience. Company car Pension contributions 5% employee and 3% employer Working hours - 8:30am - 5pm Monday to Thursday and 8:30am - 2:30pm Friday - flexibility outside of working hours may be required. 28 days annual leave including bank holidays (company closure over the Christmas period). Interested? Then APPLY now for immediate consideration.
Three Retail Customer Advisor Location: Unit U49, 234 The Westgate, Oxford, United Kingdom, OX1 1PE Salary: £13.72 per hour + an on target bonus of 15%, paid monthly based on store performance Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis Responsibilities Customer Engagement: Enhance the customer journey through meaningful interactions that leave customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network related enquiries, ensuring a prompt resolution. Qualifications Customer Focused: Strong passion for delivering exceptional service and ability to understand and meet customer needs. Team Collaboration: Ability to work well within a team, contributing to a positive and high performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Benefits Competitive package of pay and benefits that reward hard work while supporting health and well being. You can personalise benefits including: Great pay and bonuses Up to 31 days off plus 2 bank holidays Discounts and vouchers Pension plan Development opportunities & learning tools Equal Opportunity We believe everyone should have the opportunity to interview for a role that matches their skills. We identify reasonable adjustments to support candidates throughout the interview process, including extended time or breaks for online assessments, sign language interpreter, or assistive technology. For accessibility requests, contact .
Apr 22, 2026
Full time
Three Retail Customer Advisor Location: Unit U49, 234 The Westgate, Oxford, United Kingdom, OX1 1PE Salary: £13.72 per hour + an on target bonus of 15%, paid monthly based on store performance Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis Responsibilities Customer Engagement: Enhance the customer journey through meaningful interactions that leave customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network related enquiries, ensuring a prompt resolution. Qualifications Customer Focused: Strong passion for delivering exceptional service and ability to understand and meet customer needs. Team Collaboration: Ability to work well within a team, contributing to a positive and high performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Benefits Competitive package of pay and benefits that reward hard work while supporting health and well being. You can personalise benefits including: Great pay and bonuses Up to 31 days off plus 2 bank holidays Discounts and vouchers Pension plan Development opportunities & learning tools Equal Opportunity We believe everyone should have the opportunity to interview for a role that matches their skills. We identify reasonable adjustments to support candidates throughout the interview process, including extended time or breaks for online assessments, sign language interpreter, or assistive technology. For accessibility requests, contact .
Sainsbury's Supermarkets Ltd
North Bersted, Sussex
Argos Store Manager - Inside Sainsbury's Salary: From £29,000 Location: Bognor Regis Store, Bognor Regis, PO22 9FB Contract type: Permanent Business area: Argos Retail Just think what you could achieve at Argos. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high-performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. You'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast-moving business in its own right, and you'll look ahead to make sure you have the all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. Pension - we'll match 4% of your contributions and if you change your pension plan, you may receive more from us. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Apr 22, 2026
Full time
Argos Store Manager - Inside Sainsbury's Salary: From £29,000 Location: Bognor Regis Store, Bognor Regis, PO22 9FB Contract type: Permanent Business area: Argos Retail Just think what you could achieve at Argos. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high-performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. You'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast-moving business in its own right, and you'll look ahead to make sure you have the all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. Pension - we'll match 4% of your contributions and if you change your pension plan, you may receive more from us. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Sales Support Administrator 28,000 - 30,000 per annum Witham, Essex Monday - Friday, 9am-5pm My client is seeking a proactive and highly organised Sales Support Administrator to support their sales operations function. Reporting to the Director of Sales Operations, the role is key to ensuring the smooth processing of customer quotations, sales orders and supplier purchase orders through to delivery. Working closely with customers, suppliers and internal teams, you will help maintain accurate order information, support delivery timelines and provide a high level of administrative and customer service support. This role suits someone with strong attention to detail, excellent communication skills and the ability to manage multiple priorities in a fast paced environment. Key duties and responsibilities: Provide customer quotations in a timely manner, to include sourcing pricing from suppliers and working with customer price lists Provide high level administrative support to the sales team Assist with customer quote follow up and maintaining sales forecast integrity Process supplier purchase orders from order entry through to receipt of goods Proactively liaise with suppliers to ensure delivery deadlines are met Provide real time delivery confirmations to customers Assist with goods receipt processes at multiple locations Provide remote operations support to production office Process customer sales orders from order entry through to delivery Provide customers with order updates and tracking/shipping information Create customs documents for orders shipping outside of the UK Create new part numbers and assist with maintaining part number integrity Provide holiday cover to Sales Operations team Answer incoming phone calls and direct to the appropriate department The ideal candidate: Previous experience in sales administration or sales operations, managing quotations, sales orders and purchase orders from entry through to delivery Confident communicator with the ability to liaise professionally with customers and suppliers Highly organised with excellent attention to detail A proactive and reliable team player, willing to provide team support Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 22, 2026
Full time
Sales Support Administrator 28,000 - 30,000 per annum Witham, Essex Monday - Friday, 9am-5pm My client is seeking a proactive and highly organised Sales Support Administrator to support their sales operations function. Reporting to the Director of Sales Operations, the role is key to ensuring the smooth processing of customer quotations, sales orders and supplier purchase orders through to delivery. Working closely with customers, suppliers and internal teams, you will help maintain accurate order information, support delivery timelines and provide a high level of administrative and customer service support. This role suits someone with strong attention to detail, excellent communication skills and the ability to manage multiple priorities in a fast paced environment. Key duties and responsibilities: Provide customer quotations in a timely manner, to include sourcing pricing from suppliers and working with customer price lists Provide high level administrative support to the sales team Assist with customer quote follow up and maintaining sales forecast integrity Process supplier purchase orders from order entry through to receipt of goods Proactively liaise with suppliers to ensure delivery deadlines are met Provide real time delivery confirmations to customers Assist with goods receipt processes at multiple locations Provide remote operations support to production office Process customer sales orders from order entry through to delivery Provide customers with order updates and tracking/shipping information Create customs documents for orders shipping outside of the UK Create new part numbers and assist with maintaining part number integrity Provide holiday cover to Sales Operations team Answer incoming phone calls and direct to the appropriate department The ideal candidate: Previous experience in sales administration or sales operations, managing quotations, sales orders and purchase orders from entry through to delivery Confident communicator with the ability to liaise professionally with customers and suppliers Highly organised with excellent attention to detail A proactive and reliable team player, willing to provide team support Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Retail Sales Associate - Trafford Centre Salary: £12.30 - Estimated annual OTE on top of basic: £1,726 (pro-rated) Hours: 15 per week Contract: Permanent Start date: Immediately KEY SKILLS Sales & Target driven Retail experience Customer Service Teamwork Communication BENEFITS AND PERKS Competitive base salary, monthly bonus, commission on every item sold Exciting incentives Up to £2000 per year (pro-rata) jewellery allowance 65% off discount Your birthday off Enhanced holiday entitlement starting at 28 days including bank holidays and increasing to 31 days after one year of service (pro-rata for part time colleagues) Holiday purchase scheme Length of service rewards Volunteering days Free 24/7 access to Employee & Family Assistance Programme via Retail Trust offering wellbeing and financial support as well as discounts Enhanced sickness and emergency paid leave Pay on demand available Cycle to work scheme Cash plan health insurance Referral rewards Nationwide opportunities across Boutiques and Concession Counters Frequent training to aid your career growth and progression within THOMAS SABO Subject to successful completion of probation THE CANDIDATE We are looking for passionate, sales-driven brand ambassadors. To be a THOMAS SABO brand ambassador, you must be passionate about the brand, our products and our customers. THE REQUIREMENT Passionate, driven individuals with strong customer service skills Proven sales track record and the demonstrated ability to meet and exceed your personal sales KPIs Premium retail experience Ability to work well in a team environment Flexible to work in other local stores as required TH E COMPANY THOMAS SABO is an innovative, international lifestyle company, with a passion for creating unique, highly expressive jewellery and accessories that allow you to express your personality. At its core, the THOMAS SABO vision is inextricably linked to that of Thomas Sabo himself: our founder, visionary and mentor. We take our responsibility to the environment seriously and are committed to our relationships with customers, partners and place paramount importance on our colleagues. THE COMMITMENT At THOMAS SABO our aim is to foster a supportive and collaborative culture, providing our colleagues with the positive working environment we believe they deserve and as with our eclectic jewellery collections, we celebrate diversity. We are passionate about inclusivity and promote equality. We are committed to providing a supportive workplace where everyone in our team feels valued, included and most importantly, can be themselves at work. We strive to provide opportunities for career growth and encourage individual successes, recognising talent and celebrating achievements. THOMAS SABO is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please note that due to large volume of applicants only successful candidates will be contacted for an interview.
Apr 22, 2026
Contractor
Retail Sales Associate - Trafford Centre Salary: £12.30 - Estimated annual OTE on top of basic: £1,726 (pro-rated) Hours: 15 per week Contract: Permanent Start date: Immediately KEY SKILLS Sales & Target driven Retail experience Customer Service Teamwork Communication BENEFITS AND PERKS Competitive base salary, monthly bonus, commission on every item sold Exciting incentives Up to £2000 per year (pro-rata) jewellery allowance 65% off discount Your birthday off Enhanced holiday entitlement starting at 28 days including bank holidays and increasing to 31 days after one year of service (pro-rata for part time colleagues) Holiday purchase scheme Length of service rewards Volunteering days Free 24/7 access to Employee & Family Assistance Programme via Retail Trust offering wellbeing and financial support as well as discounts Enhanced sickness and emergency paid leave Pay on demand available Cycle to work scheme Cash plan health insurance Referral rewards Nationwide opportunities across Boutiques and Concession Counters Frequent training to aid your career growth and progression within THOMAS SABO Subject to successful completion of probation THE CANDIDATE We are looking for passionate, sales-driven brand ambassadors. To be a THOMAS SABO brand ambassador, you must be passionate about the brand, our products and our customers. THE REQUIREMENT Passionate, driven individuals with strong customer service skills Proven sales track record and the demonstrated ability to meet and exceed your personal sales KPIs Premium retail experience Ability to work well in a team environment Flexible to work in other local stores as required TH E COMPANY THOMAS SABO is an innovative, international lifestyle company, with a passion for creating unique, highly expressive jewellery and accessories that allow you to express your personality. At its core, the THOMAS SABO vision is inextricably linked to that of Thomas Sabo himself: our founder, visionary and mentor. We take our responsibility to the environment seriously and are committed to our relationships with customers, partners and place paramount importance on our colleagues. THE COMMITMENT At THOMAS SABO our aim is to foster a supportive and collaborative culture, providing our colleagues with the positive working environment we believe they deserve and as with our eclectic jewellery collections, we celebrate diversity. We are passionate about inclusivity and promote equality. We are committed to providing a supportive workplace where everyone in our team feels valued, included and most importantly, can be themselves at work. We strive to provide opportunities for career growth and encourage individual successes, recognising talent and celebrating achievements. THOMAS SABO is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please note that due to large volume of applicants only successful candidates will be contacted for an interview.
ASAP START Temporary Administrator Are you passionate about retail, customer experience, and working with exciting brands? Join a fast-paced and growing company on a temporary basis , where you'll contribute to keeping customers happy and products moving - fast. Our client works with household names, thriving marketplaces, and independent retailers, giving you the chance to support a busy team during a peak period or project phase. This isn't just admin - it's a chance to step into a hands-on, short-term role where no two days are the same. What You'll Be Doing Act as a key point of contact for wholesale clients - from major retail accounts to online marketplaces and independents. Assist in managing wholesale orders and supporting the team in meeting monthly and seasonal sales goals. Coordinate updates across stock levels, product imagery, order processing, and delivery schedules. Liaise with distribution centres and internal teams to ensure timely and accurate delivery of products. Maintain clear records across multiple systems and assist in preparing weekly performance updates. Deliver excellent customer service, helping to strengthen relationships and maintain brand standards. Identify quick wins for improving processes and enhancing the customer experience. Help onboard any new team members or temps during the contract period by keeping process documentation up to date. Based in East Leeds Paying 12.80ph Please call the office on (phone number removed) or email (url removed) asap - you could start as soon as this week. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 22, 2026
Seasonal
ASAP START Temporary Administrator Are you passionate about retail, customer experience, and working with exciting brands? Join a fast-paced and growing company on a temporary basis , where you'll contribute to keeping customers happy and products moving - fast. Our client works with household names, thriving marketplaces, and independent retailers, giving you the chance to support a busy team during a peak period or project phase. This isn't just admin - it's a chance to step into a hands-on, short-term role where no two days are the same. What You'll Be Doing Act as a key point of contact for wholesale clients - from major retail accounts to online marketplaces and independents. Assist in managing wholesale orders and supporting the team in meeting monthly and seasonal sales goals. Coordinate updates across stock levels, product imagery, order processing, and delivery schedules. Liaise with distribution centres and internal teams to ensure timely and accurate delivery of products. Maintain clear records across multiple systems and assist in preparing weekly performance updates. Deliver excellent customer service, helping to strengthen relationships and maintain brand standards. Identify quick wins for improving processes and enhancing the customer experience. Help onboard any new team members or temps during the contract period by keeping process documentation up to date. Based in East Leeds Paying 12.80ph Please call the office on (phone number removed) or email (url removed) asap - you could start as soon as this week. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
A leading retail company in Ripon is seeking an Assistant Store Manager. In this role, you will prioritize customer satisfaction while supporting the Store Manager to enhance profitability through effective retail strategies. You are expected to drive sales and manage costs while delivering the brand's visual identity. The company values equality and inclusion and is recognized as one of the best places to work in 2025. If you have a passion for retail and customer service, consider this opportunity.
Apr 22, 2026
Full time
A leading retail company in Ripon is seeking an Assistant Store Manager. In this role, you will prioritize customer satisfaction while supporting the Store Manager to enhance profitability through effective retail strategies. You are expected to drive sales and manage costs while delivering the brand's visual identity. The company values equality and inclusion and is recognized as one of the best places to work in 2025. If you have a passion for retail and customer service, consider this opportunity.
Protection Advisor Location: Office base in Bath with potential of hybrid working Salary: Up to £42,500 basic, uncapped commission structure Contract: Full-Time, Permanent What you ll receive: A brand and culture that helps you succeed: • One of the UK s most trusted (Trustpilot reviews) • Customer-centric advice model no hard sales • Supportive, people first environment Earning potential & growth • Competitive salary and performance-based incentives • Opportunities for professional development and career growth • Supportive and collaborative work environment • Comprehensive benefits package • We recognise the risk of leaving your current role with active clients. For exceptional candidates, we can offer an additional monthly bonus to cover potential lost earnings from your existing pipeline. About Us: First Mortgage are one of the UK s longest established mortgage brokers and have been providing free impartial mortgage advice for over 25 years. Originally established in Scotland, we have since expanded our free mortgage advice services to cover the whole of the UK, securing our clients many billions of mortgages in the process. Unlike many others, we continued to grow through the economic downturn, our growth credited to the fact that our success rate in securing mortgages for clients is second to none. The Role: As a Protection Adviser at First Mortgage, you ll deliver tailored, customer-focused protection advice using warm leads booked directly into your diary. With full admin and post-application support, you can focus on building long-term client relationships, identifying needs and shortfalls, and providing quality advice without hard sales or unnecessary admin. Main Responsibilities: • Provide Protection advice to address client s needs & shortfalls • Guide clients through the full protection journey • Manage warm leads generated by our strong brand • Build long-term client relationships • Work with our admin and post-app teams for a smooth customer journey Knowledge, Skills & Experience: • Experience in providing protection advice (mortgage/homebuying journey experience helpful but not essential) • A customer-focused, professional approach • Strong communication and relationship-building skills If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please
Apr 22, 2026
Full time
Protection Advisor Location: Office base in Bath with potential of hybrid working Salary: Up to £42,500 basic, uncapped commission structure Contract: Full-Time, Permanent What you ll receive: A brand and culture that helps you succeed: • One of the UK s most trusted (Trustpilot reviews) • Customer-centric advice model no hard sales • Supportive, people first environment Earning potential & growth • Competitive salary and performance-based incentives • Opportunities for professional development and career growth • Supportive and collaborative work environment • Comprehensive benefits package • We recognise the risk of leaving your current role with active clients. For exceptional candidates, we can offer an additional monthly bonus to cover potential lost earnings from your existing pipeline. About Us: First Mortgage are one of the UK s longest established mortgage brokers and have been providing free impartial mortgage advice for over 25 years. Originally established in Scotland, we have since expanded our free mortgage advice services to cover the whole of the UK, securing our clients many billions of mortgages in the process. Unlike many others, we continued to grow through the economic downturn, our growth credited to the fact that our success rate in securing mortgages for clients is second to none. The Role: As a Protection Adviser at First Mortgage, you ll deliver tailored, customer-focused protection advice using warm leads booked directly into your diary. With full admin and post-application support, you can focus on building long-term client relationships, identifying needs and shortfalls, and providing quality advice without hard sales or unnecessary admin. Main Responsibilities: • Provide Protection advice to address client s needs & shortfalls • Guide clients through the full protection journey • Manage warm leads generated by our strong brand • Build long-term client relationships • Work with our admin and post-app teams for a smooth customer journey Knowledge, Skills & Experience: • Experience in providing protection advice (mortgage/homebuying journey experience helpful but not essential) • A customer-focused, professional approach • Strong communication and relationship-building skills If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please
Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Head of Customer Success to maximise our customers' use of Duffel's technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands on leader who actively supports complex customer engagements when required. You will collaborate with cross functional orgs across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 10+ years of experience in Customer Success, with at least 5 years in a leadership role (Director/Head of CS), preferably in a product led growth environment. Experience in building, scaling, and leading high performing customer success teams. Experience in overseeing all stages of the customer lifecycle from onboarding and implementation, to ongoing adoption, value realisation, and partnership with sales on upsells and/or renewals. Strong analytical skills: you enjoy digging into data to find insights and drive strategy. Track record of expanding/growing customer relationships and reducing customer churn. Experience working in cross functional teams and continuously delivering feedback to shape roadmaps and influence sales strategy. Excellent communication skills, with the ability to express complex business and technology issues in a clear way. Additional European languages are a plus! Bonus: Experience operating within travel and other regulated industries (e.g., financial services), with an understanding of compliance driven environments. What you will do Develop and own the end to end customer success strategy. Design, implement, and optimise scalable processes, playbooks, and systems for customer success. Establish and monitor key customer success KPIs and metrics. Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions. Build and maintain strong relationships with key customer stakeholders, especially at the executive level, to ensure long term partnerships and alignment on strategic objectives. Champion customer needs within Duffel to inform our cross org strategies and roadmaps. Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness. What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief.
Apr 22, 2026
Full time
Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Head of Customer Success to maximise our customers' use of Duffel's technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands on leader who actively supports complex customer engagements when required. You will collaborate with cross functional orgs across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 10+ years of experience in Customer Success, with at least 5 years in a leadership role (Director/Head of CS), preferably in a product led growth environment. Experience in building, scaling, and leading high performing customer success teams. Experience in overseeing all stages of the customer lifecycle from onboarding and implementation, to ongoing adoption, value realisation, and partnership with sales on upsells and/or renewals. Strong analytical skills: you enjoy digging into data to find insights and drive strategy. Track record of expanding/growing customer relationships and reducing customer churn. Experience working in cross functional teams and continuously delivering feedback to shape roadmaps and influence sales strategy. Excellent communication skills, with the ability to express complex business and technology issues in a clear way. Additional European languages are a plus! Bonus: Experience operating within travel and other regulated industries (e.g., financial services), with an understanding of compliance driven environments. What you will do Develop and own the end to end customer success strategy. Design, implement, and optimise scalable processes, playbooks, and systems for customer success. Establish and monitor key customer success KPIs and metrics. Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions. Build and maintain strong relationships with key customer stakeholders, especially at the executive level, to ensure long term partnerships and alignment on strategic objectives. Champion customer needs within Duffel to inform our cross org strategies and roadmaps. Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness. What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role This role will be focussed on supporting the F&B services division within Legends Global. A significant business area and revenue stream within the business which requires someone to partner with them in ensuring that all venues, racecourses, C&E venues, wedding venues have the creative marketing collateral they need to support event operational delivery and sales pitches. You will also support in PR/media opportunities and refreshing photography collateral at key events for marketing promotion opportunities. You will report into the corporate Marketing function ensuring you are working with the wider team in delivering the wider Marketing strategy. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Developing, creating and maintaining menus for venues, racecourses and C&E events, including annual menu packs, recyclable templates, and ad hoc updates for special events, seasonal changes and pricing adjustments. Collaborating closely with venue sales teams to produce compelling F&B collateral that supports pitches for corporate events, weddings, parties, charity functions, banquets and wider C&E opportunities. Proactively promoting the business to generate new leads, support ticketed events and drive operational sell through across all designated channels. Analysing marketing performance data to understand hit rates and engagement, optimising materials and activity to maximise visibility, traction and commercial opportunities. Managing brand presence and relationships, including creating a social media calendar aligned to key dates/seasonality, producing engaging content, nurturing strong stakeholder relationships (venue, corporate and F&B leads) and effectively managing the marketing budget. About you Proven senior level marketing experience, supported by relevant industry qualifications and a strong track record of delivering successful marketing strategies. Knowledge of, or experience supporting, F&B operations, with a genuine passion for food and drink and an understanding of how marketing supports commercial success. Strong leadership capability, with the ability to guide, develop and support junior team members to achieve their goals. Excellent communication and influencing skills, enabling you to build effective stakeholder relationships and drive alignment at all levels. Creative, innovative and digitally confident thinking, with strong IT and social media knowledge, plus the flexibility to travel and work evenings/weekends when needed. Recruitment Process Outlined: 1st Stage- Intro call with Talent Team 2nd Stage- Interview with Hiring Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date
Apr 22, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role This role will be focussed on supporting the F&B services division within Legends Global. A significant business area and revenue stream within the business which requires someone to partner with them in ensuring that all venues, racecourses, C&E venues, wedding venues have the creative marketing collateral they need to support event operational delivery and sales pitches. You will also support in PR/media opportunities and refreshing photography collateral at key events for marketing promotion opportunities. You will report into the corporate Marketing function ensuring you are working with the wider team in delivering the wider Marketing strategy. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Developing, creating and maintaining menus for venues, racecourses and C&E events, including annual menu packs, recyclable templates, and ad hoc updates for special events, seasonal changes and pricing adjustments. Collaborating closely with venue sales teams to produce compelling F&B collateral that supports pitches for corporate events, weddings, parties, charity functions, banquets and wider C&E opportunities. Proactively promoting the business to generate new leads, support ticketed events and drive operational sell through across all designated channels. Analysing marketing performance data to understand hit rates and engagement, optimising materials and activity to maximise visibility, traction and commercial opportunities. Managing brand presence and relationships, including creating a social media calendar aligned to key dates/seasonality, producing engaging content, nurturing strong stakeholder relationships (venue, corporate and F&B leads) and effectively managing the marketing budget. About you Proven senior level marketing experience, supported by relevant industry qualifications and a strong track record of delivering successful marketing strategies. Knowledge of, or experience supporting, F&B operations, with a genuine passion for food and drink and an understanding of how marketing supports commercial success. Strong leadership capability, with the ability to guide, develop and support junior team members to achieve their goals. Excellent communication and influencing skills, enabling you to build effective stakeholder relationships and drive alignment at all levels. Creative, innovative and digitally confident thinking, with strong IT and social media knowledge, plus the flexibility to travel and work evenings/weekends when needed. Recruitment Process Outlined: 1st Stage- Intro call with Talent Team 2nd Stage- Interview with Hiring Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date
Job Title : Technical Sales Manager Location : Reading (Monthly Site Visit) Salary : £80,000 - £85,000 + Car Allowance & Benefits Note : Only candidates with permanent, unrestricted UK working rights will be considered, as visa sponsorship is not offered for this position. Overview : We're seeking a proactive, customer-focused Technical Sales professional to join our client in Reading, who create and manufacturing electronic components and products. The role combines customer engagement with technical knowledge of products and solutions, supporting the sales process. It involves travel within the UK and internationally for customer visits, industry events, and training.You will understand customer needs, provide tailored recommendations, and manage the journey from inquiry to after-sales support. Working with the sales team, you'll coordinate activities, manage relationships, and identify growth opportunities.Building strong client relationships, anticipating needs, and translating technical details into clear, value-driven solutions are essential. Maintaining accurate records will ensure effective follow-up and account management.To succeed, you should be capable of engaging with technical and non-technical stakeholders, demonstrating commercial awareness, and influencing purchasing decisions by clearly communicating product value. Responsibilities : - Discover and cultivate new business opportunities within targeted markets - Nurture and expand existing customer relationships - Prepare and deliver technical sales presentations and product demonstrations - Generate sales leads and follow up on inquiries effectively - Understand customers' technical requirements and business challenges - Recommend suitable products, services, or technical solutions - Support customers through solution evaluation and implementation stages - Stay informed about industry trends, competitor offerings, and emerging technologies - Provide management with insights on market opportunities and customer needs - Strategically identify revenue growth opportunities and explore new markets to drive company expansion Skills & Experience Required : - Background in technical sales, sales engineering, or solution consulting - Able to develop strong, customer-focused relationships - Comprehend clients' technical needs and business obstacles - Excellent communication and presentation abilities - Demonstrated success in building customer rapport and closing deals - Strong analytical and problem-solving skills - Capable of recognizing opportunities to drive sales growth - Technical proficiency with the ability to grasp product specifications
Apr 22, 2026
Full time
Job Title : Technical Sales Manager Location : Reading (Monthly Site Visit) Salary : £80,000 - £85,000 + Car Allowance & Benefits Note : Only candidates with permanent, unrestricted UK working rights will be considered, as visa sponsorship is not offered for this position. Overview : We're seeking a proactive, customer-focused Technical Sales professional to join our client in Reading, who create and manufacturing electronic components and products. The role combines customer engagement with technical knowledge of products and solutions, supporting the sales process. It involves travel within the UK and internationally for customer visits, industry events, and training.You will understand customer needs, provide tailored recommendations, and manage the journey from inquiry to after-sales support. Working with the sales team, you'll coordinate activities, manage relationships, and identify growth opportunities.Building strong client relationships, anticipating needs, and translating technical details into clear, value-driven solutions are essential. Maintaining accurate records will ensure effective follow-up and account management.To succeed, you should be capable of engaging with technical and non-technical stakeholders, demonstrating commercial awareness, and influencing purchasing decisions by clearly communicating product value. Responsibilities : - Discover and cultivate new business opportunities within targeted markets - Nurture and expand existing customer relationships - Prepare and deliver technical sales presentations and product demonstrations - Generate sales leads and follow up on inquiries effectively - Understand customers' technical requirements and business challenges - Recommend suitable products, services, or technical solutions - Support customers through solution evaluation and implementation stages - Stay informed about industry trends, competitor offerings, and emerging technologies - Provide management with insights on market opportunities and customer needs - Strategically identify revenue growth opportunities and explore new markets to drive company expansion Skills & Experience Required : - Background in technical sales, sales engineering, or solution consulting - Able to develop strong, customer-focused relationships - Comprehend clients' technical needs and business obstacles - Excellent communication and presentation abilities - Demonstrated success in building customer rapport and closing deals - Strong analytical and problem-solving skills - Capable of recognizing opportunities to drive sales growth - Technical proficiency with the ability to grasp product specifications
Czech speaking Customer Care Administrator Salary: £25,000 Working Pattern: Monday Friday, 08 15 Location: Remote (with 1 day per month in the office) Our client is looking for a dedicated and customer-focused Customer Care Administrator to join their growing team. This is an excellent opportunity for someone passionate about delivering outstanding service and building strong customer relationships in a dynamic, international environment. The Role: As a key point of contact, you will be responsible for delivering a high standard of customer support across a wide range of queries. Acting as the first line of communication, you will represent the company s values while ensuring every customer interaction is handled professionally and efficiently. Key Responsibilities: Respond to customer queries and process requests via phone using internal ticketing systems, in line with company policies and service level agreements. Make outbound calls where necessary to resolve customer queries and ensure satisfaction. Build and maintain strong relationships with both new and existing customers, supporting retention and engagement. Handle a variety of customer requests with a proactive, flexible, and positive approach. Maintain accurate records and ensure all processes are followed correctly. Stay up to date with company processes, structure, and product offerings. Contribute to ongoing team development and continuous improvement initiatives. Candidate Profile: Fluent in English (written and spoken) essential Fluent in Czech (written and spoken) essential Advantageous if you speak either Polish or Slovenian as well Strong IT skills and confidence using systems and databases. Excellent communication skills with the ability to build relationships at all levels. A proactive problem-solver with a positive and adaptable attitude. Passionate about delivering exceptional customer service. Experience with sales processes or order management systems is advantageous but not essential. What s on Offer: Hybrid working with minimal office attendance (1 day per month) Supportive team environment with opportunities for development Structured working hours with no weekend shifts This is a fantastic opportunity for a multilingual candidate looking to build a long-term career in customer care within a supportive and forward-thinking organisation.
Apr 22, 2026
Full time
Czech speaking Customer Care Administrator Salary: £25,000 Working Pattern: Monday Friday, 08 15 Location: Remote (with 1 day per month in the office) Our client is looking for a dedicated and customer-focused Customer Care Administrator to join their growing team. This is an excellent opportunity for someone passionate about delivering outstanding service and building strong customer relationships in a dynamic, international environment. The Role: As a key point of contact, you will be responsible for delivering a high standard of customer support across a wide range of queries. Acting as the first line of communication, you will represent the company s values while ensuring every customer interaction is handled professionally and efficiently. Key Responsibilities: Respond to customer queries and process requests via phone using internal ticketing systems, in line with company policies and service level agreements. Make outbound calls where necessary to resolve customer queries and ensure satisfaction. Build and maintain strong relationships with both new and existing customers, supporting retention and engagement. Handle a variety of customer requests with a proactive, flexible, and positive approach. Maintain accurate records and ensure all processes are followed correctly. Stay up to date with company processes, structure, and product offerings. Contribute to ongoing team development and continuous improvement initiatives. Candidate Profile: Fluent in English (written and spoken) essential Fluent in Czech (written and spoken) essential Advantageous if you speak either Polish or Slovenian as well Strong IT skills and confidence using systems and databases. Excellent communication skills with the ability to build relationships at all levels. A proactive problem-solver with a positive and adaptable attitude. Passionate about delivering exceptional customer service. Experience with sales processes or order management systems is advantageous but not essential. What s on Offer: Hybrid working with minimal office attendance (1 day per month) Supportive team environment with opportunities for development Structured working hours with no weekend shifts This is a fantastic opportunity for a multilingual candidate looking to build a long-term career in customer care within a supportive and forward-thinking organisation.
We are currently recruiting for a client based in Newbury for a maternity cover, with the possibility of being extended. Customer Service Specialist Location: Newbury Department: Customer Service & Support Employment Type: Fixed Term Contract About the Role We are seeking a proactive and customer-focused Customer Service Specialist (CSS) to join our growing team. In this role, you will be the primary point of contact for customers and internal stakeholders, ensuring smooth and efficient handling of inquiries across Sales, Logistics, and Service Support. You will drive operational excellence by managing both front- and back-office processes, delivering exceptional service, and ensuring a seamless customer experience. This role also includes supporting local office management tasks and assisting with local event coordination. Key Responsibilities Customer Support & Case Management Act as the primary contact for customers and internal teams, managing cases end-to-end within the Issue-to-Resolution process. Handle inquiries, requests and escalations promptly and accurately, ensuring service levels are met. Proactively communicate updates related to orders, service requests, and deliveries to minimize disruptions. Order-to-Cash Administration Execute the full local order-to-cash workflow, including order management, invoicing, price renewals and service contracts. Work closely with Finance to support proactive credit and collection activities. Service & Operations Support Provide operational and administrative support to Service and Application teams. Manage planning and dispatching activities to ensure efficient coordination of customer visits and internal workflows. Data & Process Management Maintain accurate data within CRM and ERP systems in line with company procedures and compliance requirements. Continuously improve back-office processes and documentation to support operational excellence. Office & Employee Support Act as the first point of contact for new employees, coordinating onboarding activities and administrative arrangements. Support local office management and assist with organising local events. Qualifications & Experience Relevant education or equivalent professional experience. 3-5 years' experience in an international customer service or operational environment. Strong administrative capabilities and proven customer service background. Experience working with CRM and ERP systems; familiarity with Oracle, Zendesk or similar tools is an advantage. Proficiency in Microsoft Office and database applications. Excellent organisational skills with the ability to multi-task, prioritise and manage workload effectively. A proactive, hands-on, solution-oriented mindset with a strong can-do attitude. Strong problem-solving skills and ability to work effectively under pressure. Excellent communication and teamwork skills. Native-level proficiency in the local language and fluent English (written and spoken). Additional languages are a plus. If you are interested, please apply online and I will screen your cv and if successful I will contact you with more information.
Apr 22, 2026
Full time
We are currently recruiting for a client based in Newbury for a maternity cover, with the possibility of being extended. Customer Service Specialist Location: Newbury Department: Customer Service & Support Employment Type: Fixed Term Contract About the Role We are seeking a proactive and customer-focused Customer Service Specialist (CSS) to join our growing team. In this role, you will be the primary point of contact for customers and internal stakeholders, ensuring smooth and efficient handling of inquiries across Sales, Logistics, and Service Support. You will drive operational excellence by managing both front- and back-office processes, delivering exceptional service, and ensuring a seamless customer experience. This role also includes supporting local office management tasks and assisting with local event coordination. Key Responsibilities Customer Support & Case Management Act as the primary contact for customers and internal teams, managing cases end-to-end within the Issue-to-Resolution process. Handle inquiries, requests and escalations promptly and accurately, ensuring service levels are met. Proactively communicate updates related to orders, service requests, and deliveries to minimize disruptions. Order-to-Cash Administration Execute the full local order-to-cash workflow, including order management, invoicing, price renewals and service contracts. Work closely with Finance to support proactive credit and collection activities. Service & Operations Support Provide operational and administrative support to Service and Application teams. Manage planning and dispatching activities to ensure efficient coordination of customer visits and internal workflows. Data & Process Management Maintain accurate data within CRM and ERP systems in line with company procedures and compliance requirements. Continuously improve back-office processes and documentation to support operational excellence. Office & Employee Support Act as the first point of contact for new employees, coordinating onboarding activities and administrative arrangements. Support local office management and assist with organising local events. Qualifications & Experience Relevant education or equivalent professional experience. 3-5 years' experience in an international customer service or operational environment. Strong administrative capabilities and proven customer service background. Experience working with CRM and ERP systems; familiarity with Oracle, Zendesk or similar tools is an advantage. Proficiency in Microsoft Office and database applications. Excellent organisational skills with the ability to multi-task, prioritise and manage workload effectively. A proactive, hands-on, solution-oriented mindset with a strong can-do attitude. Strong problem-solving skills and ability to work effectively under pressure. Excellent communication and teamwork skills. Native-level proficiency in the local language and fluent English (written and spoken). Additional languages are a plus. If you are interested, please apply online and I will screen your cv and if successful I will contact you with more information.
