35 jobs found

Commercial Account Handler - Worsley - Hybrid A well-established brokerage in Worsley is continuing to grow its SME and mid-market book and now needs an additional Commercial Account Handler to support that growth. You'll manage your own portfolio of clients, handling renewals, MTAs, and day-to-day servicing across multiple classes click apply for full job details

Claims Handler - Leeds - Hybrid A proper claims role with variety, responsibility, and room to grow. An independent brokerage in Leeds is looking to add a Claims Handler to its team, supporting a growing client base and working closely with senior leadership. You'll manage a mix of claims, primarily motor, with exposure to liability, property, and transit. From first notification through to settlement, you'll be the key point of contact, handling investigations, liaising with insurers, and making sure clients are kept informed throughout. This isn't a purely desk-based role either. There's opportunity to get involved in site visits, support presentations to insurers, and work more closely with clients on complex cases. You'll also be working alongside the broking team, providing updates, reports, and insight where needed. The expectation is high standards, strong organisation, and someone who takes ownership of their work. Acturis experience is useful, but not essential. What matters more is solid claims experience, attention to detail, and the ability to manage multiple cases confidently. If you enjoy claims, want more exposure, and like the idea of being part of a team that's growing, this is worth exploring. Highlights Salary up to 33,000 Hybrid working (1 day from home) Mix of motor, liability, property, and transit claims Opportunity to attend site visits and handle more complex cases Work closely with senior team and brokers Support with professional development and qualifications Established, growing independent brokerage By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, as you'll be dealing with some major Clients. Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team. There is a successful flexible working pattern in operation, including working from home. To be successful in the Senior Commercial Account Handler role you will demonstrate: Good all-round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Placing multi-class programmes of insurance for a portfolio clients Ensuring the adequacy and appropriateness of cover Checking the accuracy of policy documentation Resolving client enquiries in a friendly, professional and timely manner Providing effective day to day management of the client relationship Undertaking renewal broking exercises Negotiating with insurers Liaising with the Account Executive Developing and maintaining strong client and insurer relationships Providing technical expertise across a broad range of Commercial insurance business Occasional client visits in support of the Account Executive Benefits include: Excellent pension and Life Assurance Private Medical cover Holiday of 25day & Bank Holidays with option to buy up to 5 more days Flexible Benefits Scheme

A leading Commercial Insurance Brokerage, with a reputation for excellence, is recruiting for another experienced Commercial Insurance professional to join their team as a Senior Account Handler. You'll ensure your business clients receive suitable and cost-effective Insurance solutions by understanding their needs and negotiating with Insurers to find the best solutions for them. Your main responsibilities as a Senior Account Handler will include: Building and maintaining strong business relationships with Clients and Insurers Attending client meetings where appropriate Discussing and assessing clients' current and future Insurance needs and providing appropriate advice Managing new and renewal cases Negotiating best policy terms with Insurers, conducting market exercises where appropriate Providing business reports to clients and the Board as required Acting as mentor/referral point for colleagues Role model for professionalism, integrity and continuous improvement To be a successful Senior Account Handler you will demonstrate: Proven Commercial Account Handling experience, across a range of Commercial products Relationship management experience to be able to work closely with your clients Experience of working in complex environments and delivering solutions Ability to manage competing priorities Strong communication skills and able to influence others As well as an attractive salary, you will also benefit from: Free parking Flexible hybrid working Company pension scheme Private medical insurance Company sick pay scheme Group life insurance Financial support for qualifications Shopping discounts platform Regular health & wellbeing workshops

We have an exciting opportunity for an Account Handler with at least 2 years solid commercial lines broking experience, to work in the heart of the City, which will give you the opportunity to develop your knowledge working with Corporate sized businesses with complex needs and exciting opportunities, working for a fast growing broker who are growing at an impressive rate. You will get to work on a broad range of products including Commercial Combined, Professional Indemnity, Motor Fleet, Liability, Cyber, Financial Institutions & FinTech, PA/Travel, Property Owners, Technology, Contractors All Risk, Marine, Retail, Design and Construct, Manufacturing, Trade Credit, Hospitality & Leisure and more, and look after an Account Executive whose book of business has a slight edge towards financial lines products with lots of media and Tech clients. The commercial policies this firm deal with include a variety of different trades, but will all stem from mid-market and Corporate clients, with premiums starting from circa £2,000 up to £2,000,000. The right candidate will be given full assistance to settle into the company culture and will work closely with senior members of the established Commercial Department, attending regular client and insurer meetings, becoming an integral part of each client s servicing team. They are looking for an ambitious, hard-working individual that puts the client at the centre of their day-to-day work and is looking for more exposure within the Insurance Industry. If you are looking to enhance your career, this is the right place for you. You will be working closely with Account Execs and Directors in the Commercial Department on the company s VIP Corporate clients with premiums starting at £100k+, dealing with the administration of clients insurance requirements on a daily basis including general enquiries, renewals, mid-term adjustments and quotations. Full support will be given to the right candidate, for you to meet your own career aspirations, including but not limited to CII Exam funding To be considered you must have a minimum of 2-3 years experience dealing with commercial lines, and this must include experience handling PI and D&O. You will also ideally have at least intermediate knowledge of Acturis. Salary on offer is £30-40k, based in London 3 days a week (Tuesday, Wednesday and Thursday) with the rest being able to be worked remotely. Office hours are Monday to Friday 9am to 5pm, with occasional out of hours hospitality and entertainment events. They also offer Performance-based incentives, Pension, Death in Service, Private Healthcare, 25 Days Annual Leave, High Street Retailer Discount Scheme, Employee Assistance support telephone lines as well as ongoing training and CPD opportunities to enhance your skills, including support for professional qualifications Commission free insurance products including home, motor and travel insurance are also available. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.

Our client is looking to recruit a Senior Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.

Job Ref: AS/75318/GM Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: Senior Tax Consultant, UK / US Dual Handler Languages: English (essential) Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading company is looking for a UK/US Dual Handler to strengthen their team in London click apply for full job details

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 29,764 to 33,899 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputising in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive "can do attitude" A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.

An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Senior Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.

An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Senior Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.

A Private Client Tax Senior Manager is sought to lead and manage multiple tax engagements to deliver quality tax services for our clients Southampton office. The successful candidate will offer tax compliance and advisory services to high net-worth individuals based in Chandlers Ford (Southampton) and across the south coast. Client Details Our client is a well-established & growing Top-20 Accountancy Practice. They pride themselves on delivering high-quality services and have a strong reputation throughout the industry. They are situated in Chandlers Ford (Southampton), offering a bustling location with a host of amenities nearby. Description Lead and manage multiple tax engagements to deliver quality tax services. Provide innovative tax planning and review of complex income tax returns. Identify and mitigate tax risks. Coordinate accounting staff and assess their performance. Improve processes by developing or implementing best practices. Manage tax provision and tax compliance process. Profile A successful Private Client Tax Senior Manager should have: Professional certifications - ATT & CTA. Proven work experience as a tax manager. Excellent knowledge of tax accounting, tax compliance and all types of tax returns. Strong leadership and personnel management skills. Analytical skills with detail orientation. Familiarity with accounting software packages. Job Offer A competitive salary package in the range of 60,000 - 70,000+. The opportunity to work with high net-worth clients in the professional services industry. An inclusive and supportive company culture. Generous holiday leave. Progression & development pathways - including the leadership & partnership programs Become a part of our clients large organisation and bring your expertise to the team. Apply today to embark on a rewarding career as a Private Client Tax Senior Manager.

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed) / (url removed) - Job Ref: (phone number removed)i. CD-35. For all other vacancies, take a look at our website - (url removed)

Job Title: Compliance Executive Location: Sharston, Manchester, M22 4SN Salary : Up to £35,000 Per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-w wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role

Title: Claims Handler Location: Chelmsford Salary: 27,000 - 35,000 depending on experience Days/ Hours of work: Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training The company Office Angels are truly excited to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Handler to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues. Duties Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution. Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes. Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage. Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy. Maintain precise and up-to-date records within the Claims Management System. Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies. Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process. Monitor and uphold productivity, service quality, and performance standards consistently. Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities. Support internal and external audits by providing accurate and timely information as required. Participate in internal and client-facing review meetings when appropriate. Embrace and contribute positively to change initiatives within the claims handling team. The ideal candidate You'll have experience working within claims You'll be capable of investigating and negotiating liability disputes You'll be capable of accurately assessing General Damages You have excellent written and verbal communication skills You have strong attention to detail You have a willingness to learn You have a proactive mindset Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Commercial Account Handler Wakefield Up to 40,000 Office-based Looking to join a well-established brokerage where you can handle a real mix of clients and progress into more complex corporate work? This independent brokerage has been going strong for over 40 years, with around 19m income and some seriously big-name clients on their books. They're now looking to add two experienced Commercial Account Handlers to their Wakefield office. Here's what you'd be walking into: A close-knit broking team of 10, working together and sharing knowledge (most people get involved across SME and corporate cases) Exposure to a varied client base - from SMEs right through to corporates turning over 50m+ and paying premiums of 250,000 a year The chance to deal direct with clients, not just sit behind the screen Progression opportunities into senior handling roles, focusing more on corporate work as you grow What they're looking for: Solid background in commercial account handling, ideally with Acturis experience Someone who's confident handling a busy, varied workload A strong team player who's happy to get involved across different cases What's on offer: Salary up to 40,000 depending on experience 100% office-based role in Wakefield Supportive leadership, a stable team, and clear progression routes Exposure to both SME and corporate clients, not just one or the other If you're ready to step into a brokerage where you'll get exposure to bigger clients, develop your technical skills, and be part of a genuinely collaborative team - this is worth a look. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Are you an experienced Commercial insurance broking professional, do you feel like you are undervalued at your current broker, are you are not being paid what you feel you deserve, or perhaps just seeking a new challenge, if you answered yes to any of these, then this could be the perfect opportunity for you. Our client are a rapidly growing Independent Broker who have grown impressively from a standing start since they launched in 2019, and they now seek a proactive, driven and energetic commercial insurance specialist to join them as a Senior Account Handler. You will be joining a broker who currently have 20 staff and who have further exciting growth plans , looking to continue to expand over the next couple of years, and as such they seek people who want to be part of this exciting journey with them. They are keen to hear from highly skilled and technical Account Handlers, who have a well rounded knowledge of the commercial broking market. You will be responsible for proving office-based support to 2 Account Executives in the day to day running of their client portfolios, forming the main administrative contact for the client. They would be keen to speak to you if you have at least 3 years plus commercial insurance broking experience and a solid working knowledge of general commercial insurance across a range of classes of business, dealing with a range of commercial clients. As above, this broker have some amazing growth plans over the coming years, so not only is this a great time to join but there will be loads of opportunity for development for the right people here! Salary on offer here is genuinely negotiable depending on experience, but would envisage anything from £45-60k. Benefits include Death in service, pension and 21 days holidays (plus bank holidays) Working hours are Monday to Friday 9am to 5pm, though this broker have an ethos of getting the job done . If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment

Commercial Insurance Broker Bury 30K - 40K The Company A well-established independent insurance brokerage is seeking an experienced Commercial Insurance Broker to join their team in Bury and step into a readymade portfolio of clients. Known for their professional and impartial advisory based approach, they cater to SME, Mid-Market and Corporate Clients across a wide range of industry sectors, providing cross-class tailored insurance solutions. Having already grown through acquisition, the company have large growth plans with further acquisitions in the pipeline, the Commercial Insurance Broker will take over an existing portfolio of clients from day one, as well as looking to grow the book through cross-selling, up-selling and anew business. The Role As a Commercial Insurance Broker, you will be maintaining an existing portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients, in close collaboration with the team of Senior Brokers and Directors, to provide tailored insurance solutions. Providing comprehensive customer support and advice to meet the insurance needs of your clients. Develop a strong understanding of the clients business and requirements, and their risks. Dealing with the processing and administration of new contracts, renewals and MTA's. Liaising and negotiating with underwriters to identify the most suitable insurance products for your clients. Working closely with Senior Brokers, Account Executives and Directors to develop a strong knowledge of a commercial insurance products, and ensuring all recommendations are aligned to the client's needs. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You A minimum of 3 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager - essential! Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous Excellent attention to detail and organisational skills Strong PC skills If you're a Commercial Insurance professional looking for a role that will provide you with autonomy, accountability, stability and long-term opportunities this is the job for you!

CMA Recruitment Group is delighted to be supporting a long-established, high-growth business which operates at the forefront of its industry, supplying critical solutions across the UK and internationally. Following significant year-on-year growth, the company is now approaching £300m turnover and has ambitious expansion plans, making this an exciting time to join. What will the Commercial Finance Analyst role involve? This newly created Commercial Finance Analyst position sits within the commercial finance team and will play a key part in supporting value creation projects across the business. Acting as the link between finance and the project management function, the role will provide insight, analysis and financial oversight on a range of initiatives that underpin the company s continued growth. Providing financial analysis and feedback on projects to key stakeholders Acting as the commercial finance contact for project managers and attending meetings as required Developing dashboards and reporting tools to track project progress and value delivered Supporting budgeting and forecasting processes with detailed analysis Identifying trends in financial data to aid commercial decision making Improving reporting, modelling and financial processes across the business Collaborating with senior stakeholders to enhance the impact and understanding of financial reporting Suitable Candidate for the Commercial Finance Analyst vacancy: Professionally qualified accountant (CIMA/ACCA/ACA) or equivalent experience 5+ years experience in FP&A, finance analyst or management accounting roles Strong Excel skills, with experience in Power BI or similar reporting tools advantageous Confident communicator with the ability to engage effectively with finance and non-finance stakeholders Detail oriented, accurate, and proactive in approach Additional benefits and information for the role of Commercial Finance Analyst: Hybrid working pattern (3 days office, 2 days home) Bonus scheme (annual and quarterly) 25 days holiday plus bank holidays, increasing with service Pension scheme, life assurance, medical expenses scheme Employee discount programme and wellbeing support CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.

Job Title: Financial Services Complaints Operations Resolutions Manager Department: Customer Resolutions Management Responsibility for: Management of Team Leaders and the Complaints Operation Reports to : Call Centre Manager Location: UK WAHA Contract Type: Full time ( 40 hours per week) Job Summary / Overview Main responsibilities of the role to manage, control and evaluate the correct functioning of an operation of Complaints Handlers, who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on managing the operation and Team Leaders, to feedback and gain insight on complaints root cause, recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Operations Manager, you will be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints from the client Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude