48 jobs found

Complex & Major Loss Adjuster Location: Bristol, Covering across South West England (Hybrid / UK Travel as Required) Salary: 50,000 - 60,000 DOE + Car Allowance + Benefits Hours: 37.5 hrs per week About the Company For over 40 years, our client has been a trusted name in loss adjusting - delivering specialist, market-leading claims solutions across commercial, domestic, marine, and motor lines. With a team of nearly 400 professionals nationwide, they are renowned for handling complex, high-value, and non-standard claims that demand real technical expertise. As part of their continued growth, they are now seeking an experienced Complex & Major Loss Adjuster to join their expanding team. This is an opportunity to work on some of the most challenging and rewarding claims in the market - with the backing of a respected, forward-thinking firm that truly values technical excellence. The Role You'll take ownership of a varied and technically demanding caseload, investigating and managing major and complex property and liability losses from first instruction through to resolution. You'll be trusted to use your professional judgement, manage client relationships, and deliver outstanding results - supported by a collaborative team of experts who share your passion for quality and integrity. Key Responsibilities Lead investigations and manage a portfolio of major and complex loss claims , including detailed site visits and technical assessments. Build strong, professional relationships with insurers, brokers, and policyholders, ensuring clarity, confidence, and trust throughout the claims process. Provide accurate reserving, quantification, and negotiation, ensuring financial and technical integrity at every stage. Instruct, manage, and coordinate external experts - including surveyors, engineers, forensic specialists, and legal advisors. Prepare clear, comprehensive reports covering policy coverage, quantum, liability, and recovery. Negotiate settlements efficiently and fairly within policy terms and client expectations. Keep up to date with industry developments, regulatory requirements, and technical best practice. Represent the company's values of professionalism, independence, and technical authority. About You We're looking for a highly capable and motivated Loss Adjuster with proven experience in managing complex or high-value property claims. You'll combine strong technical ability with excellent communication and relationship-building skills, and you'll thrive on seeing a claim through to resolution. Essential: Significant experience handling major and complex loss claims in a loss adjusting environment. Proven ability to manage multiple complex cases, often with competing priorities. Excellent negotiation, communication, and report-writing skills. Strong commercial awareness and ability to build trusted relationships with clients. Flexibility to travel as needed for site visits and client meetings. Desirable: ACILA , ACII , or equivalent professional qualifications. Prior experience leading or mentoring junior adjusters. Interested? If you're an experienced Loss Adjuster looking to take on more complex work in a respected and growing business, we'd love to hear from you. Please apply with your CV or contact Aaron at for a confidential conversation

Job Title - Customer Service Location - Near Dartford Salary - GBP28000 to GBP3000 My well established client is looking for an Insurance Claims Handler who will be responsible for managing insurance claims from initial notification through to settlement. The role involves investigating claims, assessing validity, liaising with clients and third parties, and ensuring fair and timely resolution in line with policy terms. Key Responsibilities Receive and process new insurance claims (via phone, email, or online systems) Review policy coverage to determine validity of claims Investigate claims by gathering evidence, statements, and documentation Liaise with policyholders, insurers, brokers, and third parties (e.g. solicitors, loss adjusters) Assess liability and negotiate settlements Detect and escalate potentially fraudulent claims Maintain accurate and up-to-date claim records Ensure compliance with regulatory and company standards Provide excellent customer service throughout the claims process Meet KPIs such as claim resolution time and customer satisfaction Required Skills & Competencies Strong analytical and problem-solving skills Excellent communication (written and verbal) Attention to detail and accuracy Negotiation and decision-making ability Customer service orientation Ability to manage workload and prioritise tasks Resilience and ability to handle challenging situations Qualifications & Experience Previous experience in insurance, claims handling, or financial services (often preferred) GCSEs/A-levels (or equivalent); degree is beneficial but not always required

Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed. Role & Responsibilities: Being the first point of contact to policy holders making an insurance claim Providing outstanding customer service and putting the customer at the centre of everything Building strong professional relationships with team members and other areas of the business Ensuring all information is documented correctly prior to Loss Adjuster visits Skills & Requirements: FNOL experience in Insurance/Loss Adjusting/Claims Handling preferable Team player with the passion for helping others Proactive, with the ability to work with initiative Able to work as part of a team to ensure client SLAs are met

An experienced Building Surveyor is required to join one of the largest UK based Loss Adjusters who have won numerous awards and highly respected within the Loss Adjusting Industry. Due to expansion and continued growth, you will join a highly experienced Building Surveying team where you will manage your own portfolio of high-quality losses. Non-Insurance Surveyors are highly welcomed into the team where your technical expertise will be playing a vital part of the Surveying Division. Key responsibilities: Manage your own diverse caseload Carry out detailed defect diagnosis surveys Prepare costed schedules of works Oversee the management of repair projects Work closely and on behalf of Loss Adjusters, Insurers and Policyholders Provide an exceptional customer service utilising your extensive communication skills. You will cover the London/M25 region. About you: An experienced Building Surveyor with excellent knowledge of Surveying related principles Insurance Claims experience would be desirable but not essential JCT Contract experience including managing variations, payments, liquated damages etc. Knowledge of CDM regulations Exceptional communications skills, verbally, face to face and written Experienced in writing complex technical reports Project management experience being able to oversee the process of the claim through to settlement. The ability work under pressure being able to work to deadlines and tight schedules Be able to work in a team/part of a team and on your own initiative Excellent time management skills Good negotiation and investigation skills and experience Looking for to forge a long-term career with career progression and development being offered Industry qualifications, ideally RICS qualified Full clean driving licence The Package: • Competitive salary • Enhanced contributory pension • Performance related bonus • Flexible benefits • Enhanced family leave • Car allowance or Electric car scheme • Voluntary benefits schemes • Birthday holiday • Share purchase scheme with interest free loans Hours of work: Standard working week is 35 hours, Monday to Friday with flexibility to work from home/office.

If you're the kind of casualty adjuster who thrives on tackling intricate EL/PL injury and property damage claims, then we have an opportunity that's tailor-made for you. Our client, with a reputation for technical quality, is searching for an exceptional Liability Adjuster to join their elite team. Why You Should Make the Leap: You love precision: At the heart of our client's operation lies a commitment to technical excellence. You'll be at the forefront of handling complex claims that demand your sharpness Intellectual Stimulation: If you're craving an environment where your analytical prowess is both respected and refined, look no further. Our client specialises in intricate cases, intricate policies, and a culture of intellectual challenge. Diversity in Complexity: Each day brings a fresh puzzle to solve. If you're the type who enjoys unravelling challenging scenarios, this is your arena. Continuous Learning: Our client understands that staying ahead of the curve is vital. They're committed to fuelling your professional development with ongoing training and access to the latest industry advancements. Collaborative Genius: Join forces with a team of industry luminaries who share your passion for excellence and innovation. Competitive Rewards: Recognizing the value of your talent, our client offers a competitive compensation package, including performance-based incentives and comprehensive benefits. Your Profile: Prior experience as a Liability Adjuster Technical ability: A great understanding of liability claims and an impeccable eye for detail are your hallmarks. Communication Mastery: Articulating complex concepts with ease should be second nature, whether you're addressing a client, a colleague, or a neighbour. Problem-Solving Prowess Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) Job Ref: CD-50. JA Ref: (phone number removed)i. For all other vacancies, take a look at our website - (url removed)

Well-established, successful Forensic Accounting Services Division of a major loss adjusting practice seeks further consolidation through the appointment of a Senior Manager in its South East operation. You will work closely with a quality team of major loss adjusters specialising in commercial losses all in excess of £100,000 and regularly over £1 million. You will provide technical guidance and support in respect of financial issues such as business interruption, loss of stock, increased cost of workings etc. The position is home-based but will require attendance at the our client's City office and travel throughout the South East as required. About you: Candidates must be ACA or ACCA qualified and experienced in either loss adjusting, claims preparation or general insurance claims to ensure that you can add value to our client's Forensic Accounting Services Division from the outset. You can live anywhere within South East and are likely to be in an environment where opportunities for personal progression are limited. Salary & Benefits: Basic salary likely to exceed £80,000 plus generous fee-related bonus, car/allowance, pension, private medical care and 26 days holiday.

Well-established, successful Forensic Accounting Services Division of a major loss adjusting practice seeks further consolidation through the appointment of a Senior Manager to its Midlands operation. You will work closely with a quality team of major loss adjusters specialising in commercial losses all in excess of £100,000 and regularly over £1 million. You will provide technical guidance and support in respect of financial issues such as business interruption, loss of stock, increased cost of workings etc. The position is home-based but will require attendance at the regional centre in Birmingham and travel throughout the Midlands as required. About you: Candidates must be ACA or ACCA qualified and experienced in either loss adjusting, claims preparation or general insurance claims to ensure that you can add value to our client's Forensic Accounting Services Division from the outset. You can live anywhere within the Midlands and are likely to be in an environment where opportunities for personal progression are limited. Salary & Benefits: Basic salary likely to exceed £80,000 plus generous fee-related bonus, car/allowance, pension, private medical care and 26 days holiday.

Well-established, successful Forensic Accounting Services Division of a major loss adjusting practice seeks further consolidation through the appointment of a Senior Manager to its Midlands operation. You will work closely with a quality team of major loss adjusters specialising in commercial losses all in excess of £100,000 and regularly over £1 million. You will provide technical guidance and support in respect of financial issues such as business interruption, loss of stock, increased cost of workings etc. The position is home-based but will require attendance at the regional centre in Birmingham and travel throughout the Midlands as required. About you: Candidates must be ACA or ACCA qualified and experienced in either loss adjusting, claims preparation or general insurance claims to ensure that you can add value to our client's Forensic Accounting Services Division from the outset. You can live anywhere within the Midlands and are likely to be in an environment where opportunities for personal progression are limited. Salary & Benefits: Basic salary likely to exceed £80,000 plus generous fee-related bonus, car/allowance, pension, private medical care and 26 days holiday.

Well-established, successful Forensic Accounting Services Division of a major loss adjusting practice seeks further consolidation through the appointment of a Senior Manager in its South East operation. You will work closely with a quality team of major loss adjusters specialising in commercial losses all in excess of £100,000 and regularly over £1 million. You will provide technical guidance and support in respect of financial issues such as business interruption, loss of stock, increased cost of workings etc. The position is home-based but will require attendance at the our client's City office and travel throughout the South East as required. About you: Candidates must be ACA or ACCA qualified and experienced in either loss adjusting, claims preparation or general insurance claims to ensure that you can add value to our client's Forensic Accounting Services Division from the outset. You can live anywhere within South East and are likely to be in an environment where opportunities for personal progression are limited. Salary & Benefits: Basic salary likely to exceed £80,000 plus generous fee-related bonus, car/allowance, pension, private medical care and 26 days holiday.

Property Loss Adjuster Reading Salary up to £65,000 + £6,000 car allowance An established and reputable loss adjusting practice is seeking an experienced Property Loss Adjuster to join its Reading based team. The role involves managing a portfolio of domestic and light commercial property claims from instruction through to settlement click apply for full job details

Avencia are working with a well-established insurer who are looking to build out a new team in their Leeds office to handle London Market claims. The role will focus on managing a high volume of lower-complexity claims originating from the London Market across Professional Indemnity, Marine and Energy lines. It presents an excellent opportunity to be part of establishing a new function within the b click apply for full job details

Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.

Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, were looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role its a chance to make a real differen click apply for full job details

Job Title - Admin/ Planner Location - Near Dartford Salary - GBP28000 to GBP3000 My well established client is looking for an Insurance Claims Handler who will be responsible for managing insurance claims from initial notification through to settlement. The role involves investigating claims, assessing validity, liaising with clients and third parties, and ensuring fair and timely resolution in line with policy terms. Key Responsibilities Receive and process new insurance claims (via phone, email, or online systems) Review policy coverage to determine validity of claims Investigate claims by gathering evidence, statements, and documentation Liaise with policyholders, insurers, brokers, and third parties (e.g. solicitors, loss adjusters) Assess liability and negotiate settlements Detect and escalate potentially fraudulent claims Maintain accurate and up-to-date claim records Ensure compliance with regulatory and company standards Provide excellent customer service throughout the claims process Meet KPIs such as claim resolution time and customer satisfaction Required Skills & Competencies Strong analytical and problem-solving skills Excellent communication (written and verbal) Attention to detail and accuracy Negotiation and decision-making ability Customer service orientation Ability to manage workload and prioritise tasks Resilience and ability to handle challenging situations Qualifications & Experience Previous experience in insurance, claims handling, or financial services (often preferred) GCSEs/A-levels (or equivalent); degree is beneficial but not always required

Regional Technical Manager- North United Kingdom New Opportunity great team environment Step into a role where no two days look the same. As a key member of our specialist subsidence and surveying team, you'll combine technical expertise with real-world problem-solving to help homeowners and businesses recover from building damage. Your work will directly shape positive outcomes for customers during challenging moments. What will your day look like: Deliver professional subsidence and building surveying services for domestic and commercial insurance claims.Take full ownership of your workload, managing your own portfolio efficiently to meet business goals and service level agreements.Visit damaged properties across your region to assess structural issues, diagnose causes, and determine the technical and insurance requirements needed to reinstate buildings.Work closely with policyholders, insurers, loss adjusters, local authorities, contractors, and other stakeholders to drive claims to a fair and timely resolution.Maintain accurate, detailed records within our claims management system to ensure transparency and continuity.Collaborate with colleagues across the UK, supporting other regions when needed and contributing to a culture of shared expertise.Uphold company policies and champion our commitment to treating customers fairly in every interaction How You'll Work This is a home-based role, giving you the autonomy to structure your day effectively while maintaining a professional home office environment. You'll travel within your region-and occasionally beyond-to meet business needs and attend local office meetings or training sessions. Why This Role Matters You'll be the trusted expert on the ground, turning technical insight into practical solutions. Your assessments help restore homes, protect businesses, and give customers clarity at a time when they need it most. Knowledge and Abilities: Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.Enthusiastic• Excellent communication skills and articulation• Understanding and recognition of Customer Service and Quality• Flexibility and adaptability•The ability to work in a fast paced and changing environmentNumeracy skillsReports and accountable to: Head of Subsidence and SurveyingLiaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessary Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Our client is currently seeking an experienced Regional Technical Manager to work as a key member in a specialist subsidence and surveying team (home based / Covering M62 Corridor). You will mainly deal with properties affected by subsidence and building damage. The Role Deliver professional subsidence and building surveying services for domestic and commercial insurance claims. Attend site to carry out technical assessments and investige claims. Take full ownership of your workload, managing your own portfolio efficiently to meet business goals and service level agreements. Visit damaged properties across your region to assess structural issues, diagnose causes, and determine the technical and insurance requirements needed to reinstate buildings. Work closely with policyholders, insurers, loss adjusters, local authorities, contractors, and other stakeholders to drive claims to a fair and timely resolution. Maintain accurate, detailed records within claims management system to ensure transparency and continuity. Collaborate with colleagues across the UK, supporting other regions when needed and contributing to a culture of shared expertise. Uphold company policies and champion commitment to treating customers fairly in every interaction. Skills / Qualifications Prior subsidence / Loss Adjusting experience. Ideally you will be MRICS, MCIOB, C.BuildE qualified although this is not essential. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1034. For all other vacancies, take a look at our website - (url removed)

Claims Adjuster Leeds Exposure to London Market Permanent Full-time 4 days per week in office 15% Bonus A strong opportunity for an experienced Claims professional looking to step into the London Market and broaden their expertise across specialist lines. This role is ideal for someone with a solid grounding in claims who wants to elevate their career, gain exposure to complex risks, and develop wi click apply for full job details

Job Ref: BWJ221 Location: Bromsgrove Salary: £25,000 - £26,000 Job Title: Administration Assistant Benefits: Competitive salary Bonus Scheme Free onsite parking 25 days annual leave + Bank Holidays Training and development opportunities Friendly, supportive team Cycle to work scheme Company events Healthcare Pension Company Overview: An exciting opportunity has arisen for a highly organised and pro-active Administration Assistant to join the team within an established and respected liability loss adjusting/claims management organisation at their office in Bromsgrove. The company delivers a superior claims handling service with commitment and expertise on behalf of insurers and insured clients, whilst aiming to provide the most efficient, effective, professional and cost-effective liability adjusting and claims handling service in the UK. The Administration Assistant will be the operational heartbeat of a fast-paced office and will play a vital role in ensuring the company objectives are achieved, coordinating instructions and providing administrative and clerical support to Adjusters as part of a wider team of support staff across the business. Some of the Key Duties & Responsibilities for our Administration Assistant will Include: Dealing with telephone and email enquiries Audio typing Creating files for new claims and maintaining filing systems Ensuring incoming and outgoing post is dealt with correctly Photocopying, scanning and printing of documents Liaising with colleagues in other offices to distribute work effectively Minor claims related admin tasks Supporting remote working staff Scheduling appointments and updating the Proclaim calendar Updating the Intranet when required Essential Skills and Experience Required for our Administration Assistant: Previous experience in a similar administrative position within a busy office environment Professional and enthusiastic with a strong work ethic Empathetic with clients Excellent communication skills, both written and verbal Excellent organisational skills High accuracy and attention to detail Flexible and adaptable with the ability to prioritise multiple deadlines Solid IT literacy: Microsoft 365, Word, Outlook, Excel, Teams and PDF tools Comfortable with case/claims management systems Discretion in handling confidential and sensitive information Schedule: Monday to Friday, 9am to 5pm/35 hours per week, with the option of flexi-time after probationary period Location: Bromsgrove/B60, in-person/office-based Apply today: Early interview and immediate start date available for the successful candidate Broadwood Resources operates as a recruitment company specialising in full-time, part-time and temporary vacancies, sourcing candidates across multiple job boards and sectors on behalf of employers in the UK.

Chartered Building Surveyor - MRICS You will work with a wide range of clients, managing their property portfolios, projects and transactions. You will be responsible for providing advice on the design, construction, maintenance, repair and refurbishment. This will include work for our commercial, education, residential, leisure and health clients. Have the opportunity to develop specialisms within preferred service lines while gaining comprehensive experience across the discipline. You will take on increasing responsibility in project delivery, client management, and mentoring junior staff. Deliver a full range of core Building Surveying services, including: Ensure buildings conform to the latest building regulations and technical standards Taking particulars on site, writing up specifications, obtaining estimates, planning maintenance programmes and administering contracts for maintenance work Analyse and report on building defects Handling claims and negotiations with loss adjusters leading to the preparation of drawings and specifications for remedial work To succeed you will bring: Chartered membership of the Royal Institution of Chartered Surveyors (RICS). Proven experience as a Building Surveyor, preferably within a private consultancy. Strong knowledge of building regulations and construction processes. Excellent project management and communication skills. As a Chartered Building Surveyor, you will receive a salary £60,000 - £65,000 per year dependent on experience, together with a well-rounded benefits package including: Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals keen to make their introductions for future months or years. Please call Jack James at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.

Job Title - Admin/ Planner Location - Near Dartford Salary - GBP28000 to GBP3000 My well established client is looking for an Insurance Claims Handler who will be responsible for managing insurance claims from initial notification through to settlement. The role involves investigating claims, assessing validity, liaising with clients and third parties, and ensuring fair and timely resolution in line with policy terms. Key Responsibilities Receive and process new insurance claims (via phone, email, or online systems) Review policy coverage to determine validity of claims Investigate claims by gathering evidence, statements, and documentation Liaise with policyholders, insurers, brokers, and third parties (e.g. solicitors, loss adjusters) Assess liability and negotiate settlements Detect and escalate potentially fraudulent claims Maintain accurate and up-to-date claim records Ensure compliance with regulatory and company standards Provide excellent customer service throughout the claims process Meet KPIs such as claim resolution time and customer satisfaction Required Skills & Competencies Strong analytical and problem-solving skills Excellent communication (written and verbal) Attention to detail and accuracy Negotiation and decision-making ability Customer service orientation Ability to manage workload and prioritise tasks Resilience and ability to handle challenging situations Qualifications & Experience Previous experience in insurance, claims handling, or financial services (often preferred) GCSEs/A-levels (or equivalent); degree is beneficial but not always required