An excellent opportunity for a Motor Claims Handler to join a specialist insurance services organisation that manages claims on behalf of a specialist insurer, with a focus on high net worth motor claims. The Role: You will handle motor claims from first notification through to settlement within delegated authority, ensuring each claim is managed efficiently and in line with agreed service standar click apply for full job details
Apr 22, 2026
Full time
An excellent opportunity for a Motor Claims Handler to join a specialist insurance services organisation that manages claims on behalf of a specialist insurer, with a focus on high net worth motor claims. The Role: You will handle motor claims from first notification through to settlement within delegated authority, ensuring each claim is managed efficiently and in line with agreed service standar click apply for full job details
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 21, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 21, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 21, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 21, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 21, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 21, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 21, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 21, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Credit Hire Motor Insurance Claims Handler Salary: Competitive dependent on experience Location: Haslingden - Car driver essential Job Type: Full time, Permanent Working Hours: Monday to Friday, 8:30am 5:30pm (office-based) Plus 1 Saturday per month, 9:00am 12:00pm A little bit about us: Collision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden. We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish. Job Description: We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through to completion, ensuring a seamless journey for each client. This is a fast-paced and varied position where no two days are the same. You ll be at the heart of the operation, coordinating with multiple parties while delivering excellent customer service at every stage. Key Responsibilities: Process new claim notifications efficiently and accurately Guide clients through the claims process, providing clear advice and regular updates Manage your own caseload from start to finish, ensuring all tasks are completed in a timely manner Maintain accurate records, including notes, logs, and diary entries Liaise with bodyshops, solicitors, and third-party insurers to progress claims Monitor claim progress and proactively resolve any issues or delays Ensure full compliance with legal requirements, industry regulations, and company standards Skills & Experience: Previous experience in credit hire, insurance claims, or a similar role is advantageous Excellent communication and customer service skills Strong organisational skills with the ability to manage multiple cases effectively Ability to work well under pressure in a fast-paced environment A calm and professional approach, particularly in challenging situations Good attention to detail and accuracy in administrative tasks Full UK driving licence and access to a vehicle is essential due to location Be part of a friendly, supportive family-run business in a varied and engaging role with real responsibility. You will have the opportunity to develop your skills within the accident management sector and work in an environment where your contribution is valued. If you are interested in this position, please submit your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 21, 2026
Full time
Credit Hire Motor Insurance Claims Handler Salary: Competitive dependent on experience Location: Haslingden - Car driver essential Job Type: Full time, Permanent Working Hours: Monday to Friday, 8:30am 5:30pm (office-based) Plus 1 Saturday per month, 9:00am 12:00pm A little bit about us: Collision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden. We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish. Job Description: We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through to completion, ensuring a seamless journey for each client. This is a fast-paced and varied position where no two days are the same. You ll be at the heart of the operation, coordinating with multiple parties while delivering excellent customer service at every stage. Key Responsibilities: Process new claim notifications efficiently and accurately Guide clients through the claims process, providing clear advice and regular updates Manage your own caseload from start to finish, ensuring all tasks are completed in a timely manner Maintain accurate records, including notes, logs, and diary entries Liaise with bodyshops, solicitors, and third-party insurers to progress claims Monitor claim progress and proactively resolve any issues or delays Ensure full compliance with legal requirements, industry regulations, and company standards Skills & Experience: Previous experience in credit hire, insurance claims, or a similar role is advantageous Excellent communication and customer service skills Strong organisational skills with the ability to manage multiple cases effectively Ability to work well under pressure in a fast-paced environment A calm and professional approach, particularly in challenging situations Good attention to detail and accuracy in administrative tasks Full UK driving licence and access to a vehicle is essential due to location Be part of a friendly, supportive family-run business in a varied and engaging role with real responsibility. You will have the opportunity to develop your skills within the accident management sector and work in an environment where your contribution is valued. If you are interested in this position, please submit your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Keoghs are seeking an Assistant File Handler to join our Abuse and Social Care Team. This team have been involved in many precedent-setting cases and regularly handle cases in the appellate courts. Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. You will be working on complex claims of considerable sensitivity and profile with a varied caseload of defendant abuse and social care claims and litigation. Key Responsibilities To assist file handlers in progressing the files. Review and analysis of relevant documents Analysis of liability, quantum and causation Client liaison Compliance with court directions and timetables. Drafting documents and correspondence to clients/court/witnesses/claimants solicitors Instructing and liaising with Counsel/experts Completing and updating MI Achieve a chargeable target Assisting with the preparation of document bundles for hearings Compliance with client SLAs Skills, Knowledge & Expertise Demonstrable understanding of clients, colleagues and others Excellent communication skills Ability to prioritise tasks and to work under pressure Excellent organisational skills Adherence to guidelines and procedures The ability to work as part of a team and independently Previous experience of abuse or social care claims is desirable but not essential Previous experience of personal injury work is desirable but not essential. Job Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets. after successfully completing probation
Apr 21, 2026
Full time
Keoghs are seeking an Assistant File Handler to join our Abuse and Social Care Team. This team have been involved in many precedent-setting cases and regularly handle cases in the appellate courts. Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. You will be working on complex claims of considerable sensitivity and profile with a varied caseload of defendant abuse and social care claims and litigation. Key Responsibilities To assist file handlers in progressing the files. Review and analysis of relevant documents Analysis of liability, quantum and causation Client liaison Compliance with court directions and timetables. Drafting documents and correspondence to clients/court/witnesses/claimants solicitors Instructing and liaising with Counsel/experts Completing and updating MI Achieve a chargeable target Assisting with the preparation of document bundles for hearings Compliance with client SLAs Skills, Knowledge & Expertise Demonstrable understanding of clients, colleagues and others Excellent communication skills Ability to prioritise tasks and to work under pressure Excellent organisational skills Adherence to guidelines and procedures The ability to work as part of a team and independently Previous experience of abuse or social care claims is desirable but not essential Previous experience of personal injury work is desirable but not essential. Job Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets. after successfully completing probation
Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Apr 20, 2026
Full time
Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Overview Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division. Responsibilities Provide first class customer service to customers, clients, and colleagues. Pro-actively manage all claims to conclusion to meet client-specific service level criteria. Work closely alongside a national team of field Adjusters and manage your own caseload of subsidence claims through to settlement. Write full and detailed reports for insurers, including recommendations for settlement. Liaise with insurers, policyholders, contractors, and other parties to settle claims proactively. Apply Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims. / Job Ref: CD259. For all other vacancies, take a look at our website - exchange-street.co.uk
Apr 20, 2026
Full time
Overview Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division. Responsibilities Provide first class customer service to customers, clients, and colleagues. Pro-actively manage all claims to conclusion to meet client-specific service level criteria. Work closely alongside a national team of field Adjusters and manage your own caseload of subsidence claims through to settlement. Write full and detailed reports for insurers, including recommendations for settlement. Liaise with insurers, policyholders, contractors, and other parties to settle claims proactively. Apply Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims. / Job Ref: CD259. For all other vacancies, take a look at our website - exchange-street.co.uk
An excellent opportunity for a Motor Claims Handler to join a specialist insurance services organisation that manages claims on behalf of a specialist insurer, with a focus on high net worth motor claims. The Role: You will handle motor claims from first notification through to settlement within delegated authority, ensuring each claim is managed efficiently and in line with agreed service standar click apply for full job details
Apr 19, 2026
Full time
An excellent opportunity for a Motor Claims Handler to join a specialist insurance services organisation that manages claims on behalf of a specialist insurer, with a focus on high net worth motor claims. The Role: You will handle motor claims from first notification through to settlement within delegated authority, ensuring each claim is managed efficiently and in line with agreed service standar click apply for full job details
Established in 2009, we are an FCA-regulated claims management company serving customers throughout the UK. We specialise in accident management, credit hire and personal injury claims. We handle motor accident claims, including those involving cars, vans, motorbikes, and cycles. We are seeking experienced OIC claim handlers to efficiently and effectively process claims, deliver exceptional customer service, and achieve positive outcomes for our clients. Responsibilities Manage personal injury claims resulting from road traffic accidents Process vehicle damage claims and credit hire claims Ensure files are handled promptly, accurately, and efficiently Communicate professionally with clients, insurers, and third parties Deliver excellent customer service while working towards favourable outcomes Qualifications Knowledge of personal injury claims, RTA claims handling, and credit hire claims Experience in client communication, negotiation, and providing high-quality customer service Strong understanding of legal documentation and claims processing procedures Excellent organisational skills, with the ability to prioritise and multitask effectively Ability to work independently and collaboratively as part of a team Qualifications in Law, Paralegal Studies, or a related discipline is advantageous but not essential Experience within a solicitor's office or the insurance sector is advantageous Employment Details Type: Full-time Industry: Legal Services This is a full-time, on-site position based in Stratford, London, E15 .
Apr 19, 2026
Full time
Established in 2009, we are an FCA-regulated claims management company serving customers throughout the UK. We specialise in accident management, credit hire and personal injury claims. We handle motor accident claims, including those involving cars, vans, motorbikes, and cycles. We are seeking experienced OIC claim handlers to efficiently and effectively process claims, deliver exceptional customer service, and achieve positive outcomes for our clients. Responsibilities Manage personal injury claims resulting from road traffic accidents Process vehicle damage claims and credit hire claims Ensure files are handled promptly, accurately, and efficiently Communicate professionally with clients, insurers, and third parties Deliver excellent customer service while working towards favourable outcomes Qualifications Knowledge of personal injury claims, RTA claims handling, and credit hire claims Experience in client communication, negotiation, and providing high-quality customer service Strong understanding of legal documentation and claims processing procedures Excellent organisational skills, with the ability to prioritise and multitask effectively Ability to work independently and collaboratively as part of a team Qualifications in Law, Paralegal Studies, or a related discipline is advantageous but not essential Experience within a solicitor's office or the insurance sector is advantageous Employment Details Type: Full-time Industry: Legal Services This is a full-time, on-site position based in Stratford, London, E15 .
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 18, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Exchange Street Claims Ltd is looking for a Domestic Property Claims Handler to manage and process domestic claims effectively. The position requires excellent customer service skills and experience in claims management, making it a pivotal role in providing support to policyholders throughout the claims process. If you're looking to join a dynamic team aimed at ensuring a seamless experience for clients, this could be a great opportunity for you.
Apr 18, 2026
Full time
Exchange Street Claims Ltd is looking for a Domestic Property Claims Handler to manage and process domestic claims effectively. The position requires excellent customer service skills and experience in claims management, making it a pivotal role in providing support to policyholders throughout the claims process. If you're looking to join a dynamic team aimed at ensuring a seamless experience for clients, this could be a great opportunity for you.
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
Apr 18, 2026
Full time
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Apr 18, 2026
Full time
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Operations Assistant - Insurance (Underwriting & Claims Support) Location: London Company: Underwriting Agency and MGA About the Company A specialist underwriting and claims Managing General Agent (MGA) This is an exciting opportunity to join a growing, collaborative and high-performing operations team at the heart of London's insurance market. The Opportunity We are looking for a proactive and detail-oriented Operations Assistant to support both underwriting and claims functions. This is a varied and hands on role, ideal for someone with insurance experience who is keen to develop their career within a dynamic MGA environment. You will play a key role in ensuring the smooth running of day to day operations, working closely with underwriters, claims handlers, brokers and insureds. Key Responsibilities Underwriting Support Assist with the renewal process, including requesting and processing proposal forms Input and manage data within internal systems Produce rating sheets using Excel Process policy adjustments and endorsements Generate policy documentation Liaise with brokers, insureds and internal teams Support payment plan setup with accounts Claims Support Log and process new claims into internal systems Prepare files and allocate to Claims Handlers Maintain claims diary systems Manage correspondence and file requests Produce and distribute bordereaux reports General & Operational Duties Maintain departmental procedures and documentation Provide professional support to brokers and clients Assist with general office duties and reception cover when required Contribute to a positive team culture and continuous improvement About You Previous insurance experience is essential Background in operations or administration within financial services Strong attention to detail and organisational skills Confident using Microsoft Excel and Word Excellent written and verbal communication skills A team player with a proactive, "can-do" attitude Able to manage workload effectively and meet deadlines Why Join? Join a respected and growing MGA within the London market Gain exposure across both underwriting and claims functions Work in a collaborative, supportive and professional environment
Apr 18, 2026
Full time
Operations Assistant - Insurance (Underwriting & Claims Support) Location: London Company: Underwriting Agency and MGA About the Company A specialist underwriting and claims Managing General Agent (MGA) This is an exciting opportunity to join a growing, collaborative and high-performing operations team at the heart of London's insurance market. The Opportunity We are looking for a proactive and detail-oriented Operations Assistant to support both underwriting and claims functions. This is a varied and hands on role, ideal for someone with insurance experience who is keen to develop their career within a dynamic MGA environment. You will play a key role in ensuring the smooth running of day to day operations, working closely with underwriters, claims handlers, brokers and insureds. Key Responsibilities Underwriting Support Assist with the renewal process, including requesting and processing proposal forms Input and manage data within internal systems Produce rating sheets using Excel Process policy adjustments and endorsements Generate policy documentation Liaise with brokers, insureds and internal teams Support payment plan setup with accounts Claims Support Log and process new claims into internal systems Prepare files and allocate to Claims Handlers Maintain claims diary systems Manage correspondence and file requests Produce and distribute bordereaux reports General & Operational Duties Maintain departmental procedures and documentation Provide professional support to brokers and clients Assist with general office duties and reception cover when required Contribute to a positive team culture and continuous improvement About You Previous insurance experience is essential Background in operations or administration within financial services Strong attention to detail and organisational skills Confident using Microsoft Excel and Word Excellent written and verbal communication skills A team player with a proactive, "can-do" attitude Able to manage workload effectively and meet deadlines Why Join? Join a respected and growing MGA within the London market Gain exposure across both underwriting and claims functions Work in a collaborative, supportive and professional environment