Job Title: Customer Service Claims Handler Location: Liverpool, Hybrid Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.
Apr 14, 2026
Full time
Job Title: Customer Service Claims Handler Location: Liverpool, Hybrid Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.
Claims Handler - Leeds - Hybrid A proper claims role with variety, responsibility, and room to grow. An independent brokerage in Leeds is looking to add a Claims Handler to its team, supporting a growing client base and working closely with senior leadership. You'll manage a mix of claims, primarily motor, with exposure to liability, property, and transit. From first notification through to settlement, you'll be the key point of contact, handling investigations, liaising with insurers, and making sure clients are kept informed throughout. This isn't a purely desk-based role either. There's opportunity to get involved in site visits, support presentations to insurers, and work more closely with clients on complex cases. You'll also be working alongside the broking team, providing updates, reports, and insight where needed. The expectation is high standards, strong organisation, and someone who takes ownership of their work. Acturis experience is useful, but not essential. What matters more is solid claims experience, attention to detail, and the ability to manage multiple cases confidently. If you enjoy claims, want more exposure, and like the idea of being part of a team that's growing, this is worth exploring. Highlights Salary up to 33,000 Hybrid working (1 day from home) Mix of motor, liability, property, and transit claims Opportunity to attend site visits and handle more complex cases Work closely with senior team and brokers Support with professional development and qualifications Established, growing independent brokerage By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 14, 2026
Full time
Claims Handler - Leeds - Hybrid A proper claims role with variety, responsibility, and room to grow. An independent brokerage in Leeds is looking to add a Claims Handler to its team, supporting a growing client base and working closely with senior leadership. You'll manage a mix of claims, primarily motor, with exposure to liability, property, and transit. From first notification through to settlement, you'll be the key point of contact, handling investigations, liaising with insurers, and making sure clients are kept informed throughout. This isn't a purely desk-based role either. There's opportunity to get involved in site visits, support presentations to insurers, and work more closely with clients on complex cases. You'll also be working alongside the broking team, providing updates, reports, and insight where needed. The expectation is high standards, strong organisation, and someone who takes ownership of their work. Acturis experience is useful, but not essential. What matters more is solid claims experience, attention to detail, and the ability to manage multiple cases confidently. If you enjoy claims, want more exposure, and like the idea of being part of a team that's growing, this is worth exploring. Highlights Salary up to 33,000 Hybrid working (1 day from home) Mix of motor, liability, property, and transit claims Opportunity to attend site visits and handle more complex cases Work closely with senior team and brokers Support with professional development and qualifications Established, growing independent brokerage By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Job Title - Customer Service Location - Near Dartford Salary - GBP28000 to GBP3000 My well established client is looking for an Insurance Claims Handler who will be responsible for managing insurance claims from initial notification through to settlement. The role involves investigating claims, assessing validity, liaising with clients and third parties, and ensuring fair and timely resolution in line with policy terms. Key Responsibilities Receive and process new insurance claims (via phone, email, or online systems) Review policy coverage to determine validity of claims Investigate claims by gathering evidence, statements, and documentation Liaise with policyholders, insurers, brokers, and third parties (e.g. solicitors, loss adjusters) Assess liability and negotiate settlements Detect and escalate potentially fraudulent claims Maintain accurate and up-to-date claim records Ensure compliance with regulatory and company standards Provide excellent customer service throughout the claims process Meet KPIs such as claim resolution time and customer satisfaction Required Skills & Competencies Strong analytical and problem-solving skills Excellent communication (written and verbal) Attention to detail and accuracy Negotiation and decision-making ability Customer service orientation Ability to manage workload and prioritise tasks Resilience and ability to handle challenging situations Qualifications & Experience Previous experience in insurance, claims handling, or financial services (often preferred) GCSEs/A-levels (or equivalent); degree is beneficial but not always required
Apr 14, 2026
Full time
Job Title - Customer Service Location - Near Dartford Salary - GBP28000 to GBP3000 My well established client is looking for an Insurance Claims Handler who will be responsible for managing insurance claims from initial notification through to settlement. The role involves investigating claims, assessing validity, liaising with clients and third parties, and ensuring fair and timely resolution in line with policy terms. Key Responsibilities Receive and process new insurance claims (via phone, email, or online systems) Review policy coverage to determine validity of claims Investigate claims by gathering evidence, statements, and documentation Liaise with policyholders, insurers, brokers, and third parties (e.g. solicitors, loss adjusters) Assess liability and negotiate settlements Detect and escalate potentially fraudulent claims Maintain accurate and up-to-date claim records Ensure compliance with regulatory and company standards Provide excellent customer service throughout the claims process Meet KPIs such as claim resolution time and customer satisfaction Required Skills & Competencies Strong analytical and problem-solving skills Excellent communication (written and verbal) Attention to detail and accuracy Negotiation and decision-making ability Customer service orientation Ability to manage workload and prioritise tasks Resilience and ability to handle challenging situations Qualifications & Experience Previous experience in insurance, claims handling, or financial services (often preferred) GCSEs/A-levels (or equivalent); degree is beneficial but not always required
Our client is looking to recruit a Senior Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Apr 13, 2026
Full time
Our client is looking to recruit a Senior Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Apr 13, 2026
Full time
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Claims Finance Administrator (Insurance) Department Claims Finance / Finance Reporting To Claims Finance Manager / Claims Finance Business Partner Job Purpose The Claims Finance Administrator supports the financial management of insurance claims by ensuring accurate processing, recording, and reporting of claim-related financial transactions. The role plays a key part in maintaining robust financial controls across claims payments, reserves, recoveries, and reinsurance, ensuring compliance with internal policies, delegated authorities, and regulatory requirements. Key Responsibilities Claims Financial Processing Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place Support the processing of salvage and subrogation recoveries Reserving & Reconciliation Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable) Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items Reinsurance & Third Parties Support reinsurance recoveries, including excess of loss and quota share arrangements Assist with the preparation and review of reinsurance bordereaux and statements of account Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries Month-End & Reporting Support month-end and quarter-end close processes, including accruals, journals, and variance analysis Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables Provide financial data to support actuarial, underwriting, and management reporting Controls, Audit & Compliance Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA) Assist with internal and external audits by providing supporting documentation and reconciliations Maintain accurate and auditable claims financial records Process Improvement & Administration Maintain high-quality documentation and data within claims management systems Identify opportunities to improve claims finance processes, controls, and reporting Act as a key point of contact for finance-related queries from claims handlers and operational teams Skills & Experience Essential Experience in a claims finance, insurance operations, or financial administration role Strong numerical skills with high attention to detail and accuracy Experience working with claims management systems and financial ledgers Good knowledge of Microsoft Excel, including basic reconciliations and data analysis Ability to work effectively in a regulated and deadline-driven environment Desirable Experience in general insurance, London Market, or commercial insurance Understanding of claims reserving, reinsurance structures, and recoveries Exposure to actuarial or underwriting data and reporting Qualifications AAT qualification or working towards a professional finance qualification (ACCA, CIMA, or equivalent) desirable GCSEs (or equivalent) including Maths and English Personal Attributes Detail-oriented, organised, and methodical Strong communication skills with confidence to challenge and escalate where appropriate Ability to work collaboratively across claims, finance, underwriting, and actuarial teams High standards of integrity and confidentiality Working Arrangements Hybrid or office-based working Flexibility required during month-end, quarter-end, and year-end close processes
Apr 13, 2026
Full time
Claims Finance Administrator (Insurance) Department Claims Finance / Finance Reporting To Claims Finance Manager / Claims Finance Business Partner Job Purpose The Claims Finance Administrator supports the financial management of insurance claims by ensuring accurate processing, recording, and reporting of claim-related financial transactions. The role plays a key part in maintaining robust financial controls across claims payments, reserves, recoveries, and reinsurance, ensuring compliance with internal policies, delegated authorities, and regulatory requirements. Key Responsibilities Claims Financial Processing Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place Support the processing of salvage and subrogation recoveries Reserving & Reconciliation Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable) Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items Reinsurance & Third Parties Support reinsurance recoveries, including excess of loss and quota share arrangements Assist with the preparation and review of reinsurance bordereaux and statements of account Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries Month-End & Reporting Support month-end and quarter-end close processes, including accruals, journals, and variance analysis Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables Provide financial data to support actuarial, underwriting, and management reporting Controls, Audit & Compliance Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA) Assist with internal and external audits by providing supporting documentation and reconciliations Maintain accurate and auditable claims financial records Process Improvement & Administration Maintain high-quality documentation and data within claims management systems Identify opportunities to improve claims finance processes, controls, and reporting Act as a key point of contact for finance-related queries from claims handlers and operational teams Skills & Experience Essential Experience in a claims finance, insurance operations, or financial administration role Strong numerical skills with high attention to detail and accuracy Experience working with claims management systems and financial ledgers Good knowledge of Microsoft Excel, including basic reconciliations and data analysis Ability to work effectively in a regulated and deadline-driven environment Desirable Experience in general insurance, London Market, or commercial insurance Understanding of claims reserving, reinsurance structures, and recoveries Exposure to actuarial or underwriting data and reporting Qualifications AAT qualification or working towards a professional finance qualification (ACCA, CIMA, or equivalent) desirable GCSEs (or equivalent) including Maths and English Personal Attributes Detail-oriented, organised, and methodical Strong communication skills with confidence to challenge and escalate where appropriate Ability to work collaboratively across claims, finance, underwriting, and actuarial teams High standards of integrity and confidentiality Working Arrangements Hybrid or office-based working Flexibility required during month-end, quarter-end, and year-end close processes
LEGAL FINANCE ADMINISTRATOR MACCLESFIELD UP TO £27,000 + FANTASTIC PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly reputable and award-winning Legal practice who are looking for an individual with some experience either in Finance, Accounts or a Legal role to join their growing team! This is a fantastic opportunity to join a growing firm and benefit from training and support of industry leading colleagues. The successful candidate will progress into a Legal Cashier role over time with the firm. THE ROLE: Processing accurate and timely financial transactions. Manage and maintain client account records. Handle petty cash and conduct reconciliation. Process incoming and outgoing payments, including BACs. Reconcile bank statements daily and investigate discrepancies promptly. Post expenses and financial transactions. THE PERSON: Experience in either a finance or accounts based role such as a Finance Assistant, Accounts Assistant, Finance Administrator or Accounts Administrator OR experience in another role in a Law Firm such as a Legal Assistant, Paralegal, Claims Handler or Claims Processor Keen to learn and progress your career Excellent attention to detail and accuracy Strong communication and interpersonal skills. Ability to work to strict deadlines. BENEFITS: Company Pension 2pm Finish Friday Fantastic company culture Friendly and supportive team Growing firm & Finance team 25 Days Holidays + Bank Holidays By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 13, 2026
Full time
LEGAL FINANCE ADMINISTRATOR MACCLESFIELD UP TO £27,000 + FANTASTIC PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly reputable and award-winning Legal practice who are looking for an individual with some experience either in Finance, Accounts or a Legal role to join their growing team! This is a fantastic opportunity to join a growing firm and benefit from training and support of industry leading colleagues. The successful candidate will progress into a Legal Cashier role over time with the firm. THE ROLE: Processing accurate and timely financial transactions. Manage and maintain client account records. Handle petty cash and conduct reconciliation. Process incoming and outgoing payments, including BACs. Reconcile bank statements daily and investigate discrepancies promptly. Post expenses and financial transactions. THE PERSON: Experience in either a finance or accounts based role such as a Finance Assistant, Accounts Assistant, Finance Administrator or Accounts Administrator OR experience in another role in a Law Firm such as a Legal Assistant, Paralegal, Claims Handler or Claims Processor Keen to learn and progress your career Excellent attention to detail and accuracy Strong communication and interpersonal skills. Ability to work to strict deadlines. BENEFITS: Company Pension 2pm Finish Friday Fantastic company culture Friendly and supportive team Growing firm & Finance team 25 Days Holidays + Bank Holidays By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Our niche independent client, with offices based in Peterborough is seeking an Insurance & Claims Handler to join them on a full time permanent basis working 9.00am 5.00pm Monday to Friday fully office-based. You must be canine friendly as the company have an office dog present. For the role of Insurance & Claims Handler, you will be responsible for dealing with new business and existing customer calls, mid term adjustments, renewals and retention, claims, system updates and related administration. To be considered for the Insurance & Claims Handler position, you will ideally have experience of commercial insurance although my client is open to considering personal insurance experience too. You must have at least 12 months insurance related experience and will have superb communication and organisational skills. You will also be PC literate. In return, for the role of Insurance & Claims Handler, our client is offering a starting salary from £25,400 - £32,000 depending on experience (commercial insurance experience and in excess of 3 years in the insurance industry will command the higher level of salary), 28 days annual leave inclusive of bank holidays plus christmas shutdown, pension, medical cover after 6 months, social events, etc. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data
Apr 11, 2026
Full time
Our niche independent client, with offices based in Peterborough is seeking an Insurance & Claims Handler to join them on a full time permanent basis working 9.00am 5.00pm Monday to Friday fully office-based. You must be canine friendly as the company have an office dog present. For the role of Insurance & Claims Handler, you will be responsible for dealing with new business and existing customer calls, mid term adjustments, renewals and retention, claims, system updates and related administration. To be considered for the Insurance & Claims Handler position, you will ideally have experience of commercial insurance although my client is open to considering personal insurance experience too. You must have at least 12 months insurance related experience and will have superb communication and organisational skills. You will also be PC literate. In return, for the role of Insurance & Claims Handler, our client is offering a starting salary from £25,400 - £32,000 depending on experience (commercial insurance experience and in excess of 3 years in the insurance industry will command the higher level of salary), 28 days annual leave inclusive of bank holidays plus christmas shutdown, pension, medical cover after 6 months, social events, etc. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data
Keoghs LLP is one of the leading insurance law firms in the UK and the most dynamic in its sector. We now have several exciting opportunities for a talented insurance lawyer to join the Property Risks & Coverage Team. These roles will be based in our Bolton or Bristol offices and will focus on the Recoveries specialism. Flexible working is encouraged for the right candidate. Our recovery team works across the national offices; however, location is not the determining factor for success in this role. This is a Claimant role and the successful candidate will handle a case of load of Household and Commercial Property recovery files which will deal with a wide range of perils (fires, floods, impacts, product liability) from a selection of the team's well known insurers. Typically the value of these claims exceed £10,000 and we are looking for candidates who can handle claims valued between £10K and £100K and upwards of £100K. Experience in claims valued over £ 100,000 will be a differential. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. Key Responsibilities Initial review/report and consideration of funding Investigating evidential matters to establish cause of action Dealing with disclosure Reviewing evidence Instructing counsel and experts Legal research Drafting generally Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration and Drafting of Part 36 offers Preparing pre-action and interim applications Preparing documents for trial Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person Ensure compliance with the SRA Standards & Regulations Skills, Knowledge and Expertise Recruitment Criteria: Qualified solicitor or equivalent with relevant technical capability 0 - 3 years Defendant's property litigation experience Experience of running a case load A working knowledge and understanding of the Household and Commercial recoveries Required Soft Skills: An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handler Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 11, 2026
Full time
Keoghs LLP is one of the leading insurance law firms in the UK and the most dynamic in its sector. We now have several exciting opportunities for a talented insurance lawyer to join the Property Risks & Coverage Team. These roles will be based in our Bolton or Bristol offices and will focus on the Recoveries specialism. Flexible working is encouraged for the right candidate. Our recovery team works across the national offices; however, location is not the determining factor for success in this role. This is a Claimant role and the successful candidate will handle a case of load of Household and Commercial Property recovery files which will deal with a wide range of perils (fires, floods, impacts, product liability) from a selection of the team's well known insurers. Typically the value of these claims exceed £10,000 and we are looking for candidates who can handle claims valued between £10K and £100K and upwards of £100K. Experience in claims valued over £ 100,000 will be a differential. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. Key Responsibilities Initial review/report and consideration of funding Investigating evidential matters to establish cause of action Dealing with disclosure Reviewing evidence Instructing counsel and experts Legal research Drafting generally Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration and Drafting of Part 36 offers Preparing pre-action and interim applications Preparing documents for trial Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person Ensure compliance with the SRA Standards & Regulations Skills, Knowledge and Expertise Recruitment Criteria: Qualified solicitor or equivalent with relevant technical capability 0 - 3 years Defendant's property litigation experience Experience of running a case load A working knowledge and understanding of the Household and Commercial recoveries Required Soft Skills: An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handler Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
ACCOUNTS ASSISTANT MACCLESFIELD UP TO £27,000 + FANTASTIC PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly reputable and award-winning Legal practice who are looking for an individual who has had expsoure to accounts and finance. This is a fantastic opportunity to join a growing firm and benefit from training and support of industry leading colleagues within the accounts team. The successful candidate will progress into a Legal Cashier role over time with the firm. THE ROLE: Processing accurate and timely financial transactions. Manage and maintain client account records. Handle petty cash and conduct reconciliation. Process incoming and outgoing payments, including BACs. Reconcile bank statements daily and investigate discrepancies promptly. Post expenses and financial transactions. THE PERSON: Experience in either a finance or accounts based role such as a Finance Assistant, Accounts Assistant, Finance Administrator or Accounts Administrator OR experience in another role in a Law Firm such as a Legal Assistant, Paralegal, Claims Handler or Claims Processor Keen to learn and progress your career Excellent attention to detail and accuracy Strong communication and interpersonal skills. Ability to work to strict deadlines. BENEFITS: Company Pension 2pm Finish Friday Fantastic company culture Friendly and supportive team Growing firm & Finance team 25 Days Holidays + Bank Holidays By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 10, 2026
Full time
ACCOUNTS ASSISTANT MACCLESFIELD UP TO £27,000 + FANTASTIC PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly reputable and award-winning Legal practice who are looking for an individual who has had expsoure to accounts and finance. This is a fantastic opportunity to join a growing firm and benefit from training and support of industry leading colleagues within the accounts team. The successful candidate will progress into a Legal Cashier role over time with the firm. THE ROLE: Processing accurate and timely financial transactions. Manage and maintain client account records. Handle petty cash and conduct reconciliation. Process incoming and outgoing payments, including BACs. Reconcile bank statements daily and investigate discrepancies promptly. Post expenses and financial transactions. THE PERSON: Experience in either a finance or accounts based role such as a Finance Assistant, Accounts Assistant, Finance Administrator or Accounts Administrator OR experience in another role in a Law Firm such as a Legal Assistant, Paralegal, Claims Handler or Claims Processor Keen to learn and progress your career Excellent attention to detail and accuracy Strong communication and interpersonal skills. Ability to work to strict deadlines. BENEFITS: Company Pension 2pm Finish Friday Fantastic company culture Friendly and supportive team Growing firm & Finance team 25 Days Holidays + Bank Holidays By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 29,764 to 33,899 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputising in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive "can do attitude" A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Apr 10, 2026
Full time
Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 29,764 to 33,899 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputising in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive "can do attitude" A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Industrial Disease Claims Handler Location: Leeds / Bradford / Manchester - Hybrid Circa £38,750 Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation who are seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team click apply for full job details
Apr 10, 2026
Full time
Industrial Disease Claims Handler Location: Leeds / Bradford / Manchester - Hybrid Circa £38,750 Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation who are seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team click apply for full job details
Senior Technical Claims Handler Remote We are looking for an experienced Senior Technical Claims Handler to join our Large Loss team. This is a key technical role responsible for managing a portfolio of complex motor claims, primarily high value bodily injury cases, while also acting as a technical referral point for colleagues across the business click apply for full job details
Apr 10, 2026
Full time
Senior Technical Claims Handler Remote We are looking for an experienced Senior Technical Claims Handler to join our Large Loss team. This is a key technical role responsible for managing a portfolio of complex motor claims, primarily high value bodily injury cases, while also acting as a technical referral point for colleagues across the business click apply for full job details
Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
Apr 10, 2026
Full time
Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Duties will include the following (based on experience), but may not be limited to: Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Desirable Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Previous litigation experience is preferred Good advocacy skills Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 10, 2026
Full time
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Duties will include the following (based on experience), but may not be limited to: Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Desirable Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Previous litigation experience is preferred Good advocacy skills Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Job Title: Team Leader / Supervisor - Insurance/Injury Litigation Location: Birmingham or Manchester Salary: £50,000 to £55,000 Contract: Full Time, Permanent Overview: CRA Consulting is a specialist legal recruitment partner supporting law firms of all sizes across the UK - from boutique practices to major national and international organisations. We recruit across the full legal spectrum, from senior leadership and partner-level appointments through to fee earners and business support professionals.Our client is a global legal brand with an esteemed reputation and a strong international presence across multiple legal markets. The firm is recognised for its forward-thinking approach, modern infrastructure, and high-quality legal services delivered to commercial and insurer clients worldwide. With contemporary office space across a number of UK locations, the organisation combines international reach with a collaborative and high-performing culture.The firm has a well-established motor and casualty practice, acting for leading defendant insurer clients across a range of contractual panels. Known for handling complex, litigated claims and technically challenging matters, the team offers exposure to high-quality work within a supportive and structured environment that encourages leadership development and long-term progression. Position: As a Motor Injury Team Leader / Supervisor, you will oversee and manage a team of eight junior fee earners and claims handlers, providing technical supervision, performance management, and day-to-day operational guidance. The team predominantly handles litigated motor injury files, acting for defendant insurer clients across a variety of panel appointments.Alongside your supervisory responsibilities, you will retain a smaller personal caseload, typically focused on more complex, higher-value, or technically challenging motor injury matters. These cases will largely be litigated files, requiring strong procedural knowledge, confident decision-making, and the ability to manage risk effectively on behalf of insurer clients.You will be responsible for ensuring service level agreements and client expectations are consistently met, supporting team development through mentoring and training, and maintaining high technical and compliance standards across the department. The role requires strong organisational capability, leadership skills, and the ability to balance supervision with hands-on file management in a fast-paced, high-volume environment.The firm offers hybrid and agile working arrangements from its Manchester City Centre office, alongside structured leadership support and clear progression pathways. Key Details: The firm offers a comprehensive employee benefits package, including 25 days annual leave plus bank holidays, increasing to 27 days with continued service, and an additional well-being day on top of annual leave entitlement. There is also a lifestyle and well-being allowance, enhanced pension scheme, private medical insurance, private healthcare scheme, life assurance policy, and income protection scheme.Additional benefits include a financial rewards scheme, electric vehicle scheme, sabbatical scheme, enhanced parental and family leave, eyecare support, and a discretionary performance-related bonus scheme. The firm promotes flexible, agile, and hybrid working arrangements, supporting work-life balance alongside high-quality legal practice.The role is offered on a full-time, permanent basis, based in Manchester City Centre with hybrid working available. Salary will be dependent on experience and supervisory background. How to Apply: If you are interested in this Motor Injury Team Leader / Supervisor opportunity, please submit your application using the link provided. For a confidential discussion about the role, you are welcome to contact Rob Addy Spencer at , who is managing this recruitment process.
Apr 10, 2026
Full time
Job Title: Team Leader / Supervisor - Insurance/Injury Litigation Location: Birmingham or Manchester Salary: £50,000 to £55,000 Contract: Full Time, Permanent Overview: CRA Consulting is a specialist legal recruitment partner supporting law firms of all sizes across the UK - from boutique practices to major national and international organisations. We recruit across the full legal spectrum, from senior leadership and partner-level appointments through to fee earners and business support professionals.Our client is a global legal brand with an esteemed reputation and a strong international presence across multiple legal markets. The firm is recognised for its forward-thinking approach, modern infrastructure, and high-quality legal services delivered to commercial and insurer clients worldwide. With contemporary office space across a number of UK locations, the organisation combines international reach with a collaborative and high-performing culture.The firm has a well-established motor and casualty practice, acting for leading defendant insurer clients across a range of contractual panels. Known for handling complex, litigated claims and technically challenging matters, the team offers exposure to high-quality work within a supportive and structured environment that encourages leadership development and long-term progression. Position: As a Motor Injury Team Leader / Supervisor, you will oversee and manage a team of eight junior fee earners and claims handlers, providing technical supervision, performance management, and day-to-day operational guidance. The team predominantly handles litigated motor injury files, acting for defendant insurer clients across a variety of panel appointments.Alongside your supervisory responsibilities, you will retain a smaller personal caseload, typically focused on more complex, higher-value, or technically challenging motor injury matters. These cases will largely be litigated files, requiring strong procedural knowledge, confident decision-making, and the ability to manage risk effectively on behalf of insurer clients.You will be responsible for ensuring service level agreements and client expectations are consistently met, supporting team development through mentoring and training, and maintaining high technical and compliance standards across the department. The role requires strong organisational capability, leadership skills, and the ability to balance supervision with hands-on file management in a fast-paced, high-volume environment.The firm offers hybrid and agile working arrangements from its Manchester City Centre office, alongside structured leadership support and clear progression pathways. Key Details: The firm offers a comprehensive employee benefits package, including 25 days annual leave plus bank holidays, increasing to 27 days with continued service, and an additional well-being day on top of annual leave entitlement. There is also a lifestyle and well-being allowance, enhanced pension scheme, private medical insurance, private healthcare scheme, life assurance policy, and income protection scheme.Additional benefits include a financial rewards scheme, electric vehicle scheme, sabbatical scheme, enhanced parental and family leave, eyecare support, and a discretionary performance-related bonus scheme. The firm promotes flexible, agile, and hybrid working arrangements, supporting work-life balance alongside high-quality legal practice.The role is offered on a full-time, permanent basis, based in Manchester City Centre with hybrid working available. Salary will be dependent on experience and supervisory background. How to Apply: If you are interested in this Motor Injury Team Leader / Supervisor opportunity, please submit your application using the link provided. For a confidential discussion about the role, you are welcome to contact Rob Addy Spencer at , who is managing this recruitment process.
Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have a number exciting opportunities for a talented insurance lawyers to join the Property Risks & Coverage Team. These roles will be based in our Bolton or Bristol offices and will focus on the Recoveries specialism. Flexible working is encouraged for the right candidate. Our recoveries team work across the national offices primarily out of our Bolton and Bristol offices however location is not the determining factor for success in this role. This is a Claimant role and the successful candidate will handle a case of load of Household and Commercial Property recovery files which will deal with a wide range of perils (fires, floods, product liability) from a selection of the team's well known insurers. Typically the value of these claims exceed £10,000 and we are looking for candidates who can handle claims valued between £10 and £100K and upwards of £100K. Experience in terms of claims valued over £100K will be a differential. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. Key Responsibilities Initial review/report to include consideration of funding, prospects of successful recovery and triage Investigating evidential matters, gathering evidence in order to establish cause of action Conducting investigations with third parties Instructing counsel and experts Legal research Drafting generally to include letter of claim, claim form and particulars for issue Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration of and the drafting of Part 36 offers Preparing pre-action and interim applications Driving the litigation process as Claimant to ultimate conclusion Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person To ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Office location for this role is Bristol Skills, Knowledge and Expertise Recruitment Criteria: Qualified solicitor or equivalent with relevant technical capability 0 - 3 years Defendant's property litigation experience Experience of running a case load A working knowledge and understanding of the Household and Commercial recoveries Required Soft Skills: An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handler Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do.We are connected We are Dynamic We are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 10, 2026
Full time
Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have a number exciting opportunities for a talented insurance lawyers to join the Property Risks & Coverage Team. These roles will be based in our Bolton or Bristol offices and will focus on the Recoveries specialism. Flexible working is encouraged for the right candidate. Our recoveries team work across the national offices primarily out of our Bolton and Bristol offices however location is not the determining factor for success in this role. This is a Claimant role and the successful candidate will handle a case of load of Household and Commercial Property recovery files which will deal with a wide range of perils (fires, floods, product liability) from a selection of the team's well known insurers. Typically the value of these claims exceed £10,000 and we are looking for candidates who can handle claims valued between £10 and £100K and upwards of £100K. Experience in terms of claims valued over £100K will be a differential. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. Key Responsibilities Initial review/report to include consideration of funding, prospects of successful recovery and triage Investigating evidential matters, gathering evidence in order to establish cause of action Conducting investigations with third parties Instructing counsel and experts Legal research Drafting generally to include letter of claim, claim form and particulars for issue Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration of and the drafting of Part 36 offers Preparing pre-action and interim applications Driving the litigation process as Claimant to ultimate conclusion Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person To ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Office location for this role is Bristol Skills, Knowledge and Expertise Recruitment Criteria: Qualified solicitor or equivalent with relevant technical capability 0 - 3 years Defendant's property litigation experience Experience of running a case load A working knowledge and understanding of the Household and Commercial recoveries Required Soft Skills: An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handler Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do.We are connected We are Dynamic We are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We are recruiting for a Motor Recoveries Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £30,000.00 depending on experience. Part time option available. We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities Manage a portfolio of motor claims with recovery potential from initial identification through to settlement. Review claim files to determine recovery prospects and liability positions. Pursue recovery of claim costs from third-party insurers, solicitors, or uninsured parties. Communicate with policyholders, insurers, brokers, and legal representatives to progress recoveries. Negotiate settlements to achieve the best financial outcome for the business. Maintain accurate and up-to-date records on claims management systems. Gather and assess evidence including accident reports, witness statements, engineer reports, and invoices. Issue recovery demands and monitor outstanding balances. Escalate complex cases to legal teams when necessary. Ensure all claims handling complies with company procedures, regulatory requirements, and service level agreements. Identify opportunities to improve recovery outcomes and reduce leakage. Knowledge, Experience and Qualifications Knowledge of Motor Claims (highly beneficial) Understanding of the FCA regulatory regime, FOS ethos and TCF initiatives Ability to plan and organise own workload Sound negotiation and influencing skills Good level of both verbal and numerical reasoning, analytical, objective, solves problems by developing and applying solutions Proficient in using IT word processing and spreadsheet packages Understanding of the principles of negligence and how this applies to motor accident liability Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Apr 09, 2026
Full time
We are recruiting for a Motor Recoveries Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £30,000.00 depending on experience. Part time option available. We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities Manage a portfolio of motor claims with recovery potential from initial identification through to settlement. Review claim files to determine recovery prospects and liability positions. Pursue recovery of claim costs from third-party insurers, solicitors, or uninsured parties. Communicate with policyholders, insurers, brokers, and legal representatives to progress recoveries. Negotiate settlements to achieve the best financial outcome for the business. Maintain accurate and up-to-date records on claims management systems. Gather and assess evidence including accident reports, witness statements, engineer reports, and invoices. Issue recovery demands and monitor outstanding balances. Escalate complex cases to legal teams when necessary. Ensure all claims handling complies with company procedures, regulatory requirements, and service level agreements. Identify opportunities to improve recovery outcomes and reduce leakage. Knowledge, Experience and Qualifications Knowledge of Motor Claims (highly beneficial) Understanding of the FCA regulatory regime, FOS ethos and TCF initiatives Ability to plan and organise own workload Sound negotiation and influencing skills Good level of both verbal and numerical reasoning, analytical, objective, solves problems by developing and applying solutions Proficient in using IT word processing and spreadsheet packages Understanding of the principles of negligence and how this applies to motor accident liability Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
We re looking for a detail-driven and adaptable Claims Support Handler to join our clients' specialist Latent Defect insurance team. This is a unique opportunity to work in a varied role that blends technical claims analysis with operational support, offering real variety throughout the year. About the Role This position follows a seasonal rhythm: Winter Months (Technical Focus): Validate claims at first notification of loss Review policy wordings and assess claim validity Analyse technical reports, photos, and evidence Liaise with surveyors and insurers Identify inconsistencies and potential fraud Summer Months (Support Focus): Maintain and update CRM systems (Zoho experience desirable) Assist with financial admin, including payment chasing Coordinate site inspections between surveyors and clients Provide key administrative support to the wider team What We re Looking For Essential: Experience in a claims handling environment Strong ability to interpret complex policy wordings Confident using CRM systems (Zoho or similar) Desirable: CII qualifications Construction industry knowledge A flexible, proactive mindset with strong attention to detail What s on Offer Competitive salary starting from £30,000+ Private healthcare package Life insurance (5x salary) Free on-site parking The chance to develop within a specialist, niche area of insurance If you re looking for a role that offers variety, technical challenge, and long-term growth, we d love to hear from you. Apply now or get in touch to find out more.
Apr 09, 2026
Full time
We re looking for a detail-driven and adaptable Claims Support Handler to join our clients' specialist Latent Defect insurance team. This is a unique opportunity to work in a varied role that blends technical claims analysis with operational support, offering real variety throughout the year. About the Role This position follows a seasonal rhythm: Winter Months (Technical Focus): Validate claims at first notification of loss Review policy wordings and assess claim validity Analyse technical reports, photos, and evidence Liaise with surveyors and insurers Identify inconsistencies and potential fraud Summer Months (Support Focus): Maintain and update CRM systems (Zoho experience desirable) Assist with financial admin, including payment chasing Coordinate site inspections between surveyors and clients Provide key administrative support to the wider team What We re Looking For Essential: Experience in a claims handling environment Strong ability to interpret complex policy wordings Confident using CRM systems (Zoho or similar) Desirable: CII qualifications Construction industry knowledge A flexible, proactive mindset with strong attention to detail What s on Offer Competitive salary starting from £30,000+ Private healthcare package Life insurance (5x salary) Free on-site parking The chance to develop within a specialist, niche area of insurance If you re looking for a role that offers variety, technical challenge, and long-term growth, we d love to hear from you. Apply now or get in touch to find out more.
Our client, a specialist property litigation practice, is seeking a Paralegal to join their high performing Defended team. This is an excellent opportunity for someone with an interest in property litigation to develop their experience while working on a varied caseload under supervision. You will handle your own caseload consisting predominantly of Small Claims Track matters in the County Court and cases before the First-tier Tribunal (Property Chamber), while also supporting the wider team on more complex defended matters. The Role You will manage a caseload with supervision and support. Matters will typically include: Defended service charge, ground rent and possession matters relating to residential property Reviewing incoming claims and evaluating the merits of defences and/or counterclaims Liaising with Clients and/or Managing Agents and providing advice Reviewing breach of covenant matters and progressing in line with Client instructions Complying with all Court and Tribunal deadlines and directions Providing timely general Landlord & Tenant advice to Clients as required Maintaining regular communication and reporting to Clients and/or Agents Providing internal advice and support to team members where needed Maintaining effective case management, including diarising key dates and updating database notes Producing clear and accurate written correspondence and reporting Supporting senior team members on complex defended matters This list is not exhaustive. The Person You will be an organised and proactive Paralegal with an interest in property litigation and the ability to manage a varied caseload under supervision. Essential: Proven experience in civil litigation, ideally including money claims or property litigation Experience or exposure to property litigation, breaches of covenant or Landlord & Tenant matters Ability to handle a caseload as primary case handler under supervision Strong legal drafting skills High levels of organisation and attention to detail Ability to manage multiple tasks and deadlines simultaneously A Levels or equivalent Level 3 qualification Desirable: Law degree or legal qualification Previous experience in claim handling or dispute resolution Experience managing bulk or high-volume claims Experience in service charge or ground rent matters
Apr 09, 2026
Full time
Our client, a specialist property litigation practice, is seeking a Paralegal to join their high performing Defended team. This is an excellent opportunity for someone with an interest in property litigation to develop their experience while working on a varied caseload under supervision. You will handle your own caseload consisting predominantly of Small Claims Track matters in the County Court and cases before the First-tier Tribunal (Property Chamber), while also supporting the wider team on more complex defended matters. The Role You will manage a caseload with supervision and support. Matters will typically include: Defended service charge, ground rent and possession matters relating to residential property Reviewing incoming claims and evaluating the merits of defences and/or counterclaims Liaising with Clients and/or Managing Agents and providing advice Reviewing breach of covenant matters and progressing in line with Client instructions Complying with all Court and Tribunal deadlines and directions Providing timely general Landlord & Tenant advice to Clients as required Maintaining regular communication and reporting to Clients and/or Agents Providing internal advice and support to team members where needed Maintaining effective case management, including diarising key dates and updating database notes Producing clear and accurate written correspondence and reporting Supporting senior team members on complex defended matters This list is not exhaustive. The Person You will be an organised and proactive Paralegal with an interest in property litigation and the ability to manage a varied caseload under supervision. Essential: Proven experience in civil litigation, ideally including money claims or property litigation Experience or exposure to property litigation, breaches of covenant or Landlord & Tenant matters Ability to handle a caseload as primary case handler under supervision Strong legal drafting skills High levels of organisation and attention to detail Ability to manage multiple tasks and deadlines simultaneously A Levels or equivalent Level 3 qualification Desirable: Law degree or legal qualification Previous experience in claim handling or dispute resolution Experience managing bulk or high-volume claims Experience in service charge or ground rent matters
