Our dynamic, creative External Relations Team truly punches above it's weight when it comes to fundraising, events and communications. The External Engagement Officer will provide vital administrative and operational support across fundraising, events, and communications, such as event logistics, copywriting content, preparing social media posts. We are excited for you to join us and make a meaningful contribution to our high-performing team. Fundraising and Data Support Managing Contacts: Ensuring that up-to-date records are kept throughout our CRM (Salesforce) Financial Processing: Responsible for adding weekly bank donations onto Salesforce and working with the Finance Team to reconciling income and assist with gift processing Supporter Care: Lead on thanking supporters, specifically managing emails and cards Legacy Administration: Assist with the administration of legacy giving, including thanking donors for pledges and gifts. Prospect Research: Support the Fundraising Manager in carrying out research into potential prospects and networks to help expand the Trust's reach. Events - Logistics and Administration Guest Management: Support event logistics by using our CRM to manage all aspects of our events including guest lists, RSVPs, and creating name badges for attendees Box Office Function: Act as a point of contact for event booking enquiries and assist with seating plans On-site Support and post-event coordination Communications and Digital Engagement Inbox Management ensuring timely and professional responses Social Media: Assist with digital engagement by managing DMs, replying to comments, and creating content. Print Advertising: Manage the logistics of print advertising General / Team Support Inventory Management: Maintain an organized inventory of fundraising and event materials, such as banners, stationery, and merchandise Team Collaboration: Provide general administrative support to the ER team and contribute creative ideas for improving supporter care and donor engagement This is an excellent opportunity to develop a broad range of skills and experience across comms, fundraising, events, marketing and press within a busy team. If you are a motivated individual who has some experience of working in communications or fundraising and can provide reliable, proactive support for our fundraising and communications activities who is also excited to lead on their own projects, we would love to hear from you. We are looking for a candidate who is highly organized, technologically adept and curious, with a can-do attitude who shares our commitment to supporting the clergy community.
Mar 27, 2026
Full time
Our dynamic, creative External Relations Team truly punches above it's weight when it comes to fundraising, events and communications. The External Engagement Officer will provide vital administrative and operational support across fundraising, events, and communications, such as event logistics, copywriting content, preparing social media posts. We are excited for you to join us and make a meaningful contribution to our high-performing team. Fundraising and Data Support Managing Contacts: Ensuring that up-to-date records are kept throughout our CRM (Salesforce) Financial Processing: Responsible for adding weekly bank donations onto Salesforce and working with the Finance Team to reconciling income and assist with gift processing Supporter Care: Lead on thanking supporters, specifically managing emails and cards Legacy Administration: Assist with the administration of legacy giving, including thanking donors for pledges and gifts. Prospect Research: Support the Fundraising Manager in carrying out research into potential prospects and networks to help expand the Trust's reach. Events - Logistics and Administration Guest Management: Support event logistics by using our CRM to manage all aspects of our events including guest lists, RSVPs, and creating name badges for attendees Box Office Function: Act as a point of contact for event booking enquiries and assist with seating plans On-site Support and post-event coordination Communications and Digital Engagement Inbox Management ensuring timely and professional responses Social Media: Assist with digital engagement by managing DMs, replying to comments, and creating content. Print Advertising: Manage the logistics of print advertising General / Team Support Inventory Management: Maintain an organized inventory of fundraising and event materials, such as banners, stationery, and merchandise Team Collaboration: Provide general administrative support to the ER team and contribute creative ideas for improving supporter care and donor engagement This is an excellent opportunity to develop a broad range of skills and experience across comms, fundraising, events, marketing and press within a busy team. If you are a motivated individual who has some experience of working in communications or fundraising and can provide reliable, proactive support for our fundraising and communications activities who is also excited to lead on their own projects, we would love to hear from you. We are looking for a candidate who is highly organized, technologically adept and curious, with a can-do attitude who shares our commitment to supporting the clergy community.
Reporting to : Community & Challenge Events Manager Hours : Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times Location: Hybrid working Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel. We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups. Job purpose To develop community fundraising activity and campaigns to support Willow s strategic income goals. To work across Community and Challenge Events to deliver agreed financial and non-financial targets. To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness. Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends. Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets. Main duties/responsibilities To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets. To raise awareness of our work and to inspire support through the following activities: To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25% To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25% To deliver presentations to a variety of community audiences. 5% To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10% To develop the charity s social media fundraising activity in collaboration with the wider team.10% Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5% To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5% To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10% To foster relationships with Willow s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5% To ensure accurate recording of supporter information and reporting on activity through: Updating the charity s database, Raisers Edge (RE) recording all donor contact and fundraising activity. Using RE as a tool to aid fundraising using data insight and reporting To prepare end of campaign reports to improve results for future campaigns and capture learnings. To prepare regular income reports and updates as required. To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice. To keep up to date with changes and trends in the UK fundraising environment To undertake any other tasks required. Qualifications, Knowledge and Experience Essential Demonstrable experience in Community Fundraising Proven record of accomplishment in delivering and meeting targets Self-motivated and able to work on own initiative Well organised with attention to detail Ability to inspire and influence others to support Willow Ability to develop, motivate and manage individuals and groups of individuals Ability to manage several projects and tasks simultaneously and skilled at prioritising Excellent verbal, written and presentation skills Effective negotiating and influencing skills Strong numeracy skills Decisive problem solver with the ability to adapt easily to change Innovative outlook and a willingness to suggest new ideas. Desirable Experience of producing fundraising reports for activity and outcomes Experience in delivering fundraising campaigns and initiatives Fundraising database experience preferably Raiser s Edge Experience of working in the charity / fundraising sector. Other Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required. Full driving license and access to a car Special Conditions Essential Able to work irregular (unsociable) hours and weekends where necessary.
Mar 27, 2026
Full time
Reporting to : Community & Challenge Events Manager Hours : Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times Location: Hybrid working Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel. We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups. Job purpose To develop community fundraising activity and campaigns to support Willow s strategic income goals. To work across Community and Challenge Events to deliver agreed financial and non-financial targets. To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness. Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends. Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets. Main duties/responsibilities To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets. To raise awareness of our work and to inspire support through the following activities: To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25% To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25% To deliver presentations to a variety of community audiences. 5% To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10% To develop the charity s social media fundraising activity in collaboration with the wider team.10% Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5% To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5% To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10% To foster relationships with Willow s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5% To ensure accurate recording of supporter information and reporting on activity through: Updating the charity s database, Raisers Edge (RE) recording all donor contact and fundraising activity. Using RE as a tool to aid fundraising using data insight and reporting To prepare end of campaign reports to improve results for future campaigns and capture learnings. To prepare regular income reports and updates as required. To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice. To keep up to date with changes and trends in the UK fundraising environment To undertake any other tasks required. Qualifications, Knowledge and Experience Essential Demonstrable experience in Community Fundraising Proven record of accomplishment in delivering and meeting targets Self-motivated and able to work on own initiative Well organised with attention to detail Ability to inspire and influence others to support Willow Ability to develop, motivate and manage individuals and groups of individuals Ability to manage several projects and tasks simultaneously and skilled at prioritising Excellent verbal, written and presentation skills Effective negotiating and influencing skills Strong numeracy skills Decisive problem solver with the ability to adapt easily to change Innovative outlook and a willingness to suggest new ideas. Desirable Experience of producing fundraising reports for activity and outcomes Experience in delivering fundraising campaigns and initiatives Fundraising database experience preferably Raiser s Edge Experience of working in the charity / fundraising sector. Other Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required. Full driving license and access to a car Special Conditions Essential Able to work irregular (unsociable) hours and weekends where necessary.
We are World Horse Welfare. For almost 100 years, we ve been inspiring people to put the horse at the centre of how we think, act and care for them in the UK and across the globe. We ll always be there, committed to improving welfare, whatever it takes. Because every horse matters. We are looking for a creative, enthusiastic and dynamic fundraiser to join our ambitious Individual Giving team as World Horse Welfare approaches its centenary anniversary. Operating across multiple, dynamic income streams and both offline and online channels, this is a chance to join a high performing team and become a key player who will help fuel our revenue generating efforts. Key Responsibilities: Deliver multi channel fundraising campaigns from concept to evaluation. Create engaging supporter communications and sourcing compelling content across the charity. Use data insights to monitor campaign performance to guide future activity. Support income generation through effective online shop management. Help prepare for and attend events as an engaged and informed representative of the charity. Work collaboratively with teams and external suppliers to ensure timely, cost effective, supporter centred delivery. About you: This is a role for someone who thrives on variety, is confident across multiple digital platforms and brings creativity and assurance to managing projects. You ll be a team player who is trusted to contribute and learn quickly, and you ll have a proven ability to grow income and deliver successful campaigns. With strong copywriting skills grounded in SEO best practice, you ll use data to guide decisions, analyse trends and leverage social media to support fundraising. You may be required to attend events around the UK, so the ability to travel occasionally is necessary. What we offer: Generous pension scheme and cash health plan. Paid employee sickness absence scheme and compassionate leave. Death in service benefit of 4x annual salary. Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown). World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values. World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. Closing date: Sunday 12th of April 2026
Mar 27, 2026
Full time
We are World Horse Welfare. For almost 100 years, we ve been inspiring people to put the horse at the centre of how we think, act and care for them in the UK and across the globe. We ll always be there, committed to improving welfare, whatever it takes. Because every horse matters. We are looking for a creative, enthusiastic and dynamic fundraiser to join our ambitious Individual Giving team as World Horse Welfare approaches its centenary anniversary. Operating across multiple, dynamic income streams and both offline and online channels, this is a chance to join a high performing team and become a key player who will help fuel our revenue generating efforts. Key Responsibilities: Deliver multi channel fundraising campaigns from concept to evaluation. Create engaging supporter communications and sourcing compelling content across the charity. Use data insights to monitor campaign performance to guide future activity. Support income generation through effective online shop management. Help prepare for and attend events as an engaged and informed representative of the charity. Work collaboratively with teams and external suppliers to ensure timely, cost effective, supporter centred delivery. About you: This is a role for someone who thrives on variety, is confident across multiple digital platforms and brings creativity and assurance to managing projects. You ll be a team player who is trusted to contribute and learn quickly, and you ll have a proven ability to grow income and deliver successful campaigns. With strong copywriting skills grounded in SEO best practice, you ll use data to guide decisions, analyse trends and leverage social media to support fundraising. You may be required to attend events around the UK, so the ability to travel occasionally is necessary. What we offer: Generous pension scheme and cash health plan. Paid employee sickness absence scheme and compassionate leave. Death in service benefit of 4x annual salary. Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown). World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values. World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. Closing date: Sunday 12th of April 2026
BRIDGEND COUNTY BOROUGH COUNCIL
Bridgend, Mid Glamorgan
37 hours per week Fixed Term - 24 months from time of appointment This is an exciting time to join Bridgend County Borough Council in the role of Communications, Marketing and Engagement Officer for the council's Social Services and Wellbeing (SSWB) directorate. We're seeking an enthusiastic and energetic individual to develop and implement measurable and successful communications/marketing campaigns for service areas in the SSWB directorate, including Children's Social Services, Adult Social Care and Foster Wales Bridgend. Based in the council's central Communications, Marketing team, you will deliver specific marketing communications activities to specified deadlines. You will be a confident, calm and collected individual with a resilient nature. You should be able to work under pressure and to deadlines while creating exciting and memorable communications campaigns. You should be able to demonstrate how you have successfully delivered targeted communications plans which have produced effective results. Strong copy writing with excellent written and verbal communication skills is essential for this role, as is the ability to prioritise your workload to meet specific targets and deadlines. The ability to demonstrate creative thinking and engaging content across social media and web platforms is a distinct advantage. You will be joining an enthusiastic and dedicated workforce who are deeply committed to the council and the communities we serve, as noted in our recent Panel Performance Assessment (PPA). This role plays and important part in taking forward the recommendations of the PPA and helping us achieve our untapped potential. If you believe you have the ambition and skills to meet the needs of this exciting and dynamic role, please get in touch. We'd love to hear from you! The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 08 April 2026 Shortlisting Date: 10 April 2026 Interview Date: 17 April 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Mar 27, 2026
Full time
37 hours per week Fixed Term - 24 months from time of appointment This is an exciting time to join Bridgend County Borough Council in the role of Communications, Marketing and Engagement Officer for the council's Social Services and Wellbeing (SSWB) directorate. We're seeking an enthusiastic and energetic individual to develop and implement measurable and successful communications/marketing campaigns for service areas in the SSWB directorate, including Children's Social Services, Adult Social Care and Foster Wales Bridgend. Based in the council's central Communications, Marketing team, you will deliver specific marketing communications activities to specified deadlines. You will be a confident, calm and collected individual with a resilient nature. You should be able to work under pressure and to deadlines while creating exciting and memorable communications campaigns. You should be able to demonstrate how you have successfully delivered targeted communications plans which have produced effective results. Strong copy writing with excellent written and verbal communication skills is essential for this role, as is the ability to prioritise your workload to meet specific targets and deadlines. The ability to demonstrate creative thinking and engaging content across social media and web platforms is a distinct advantage. You will be joining an enthusiastic and dedicated workforce who are deeply committed to the council and the communities we serve, as noted in our recent Panel Performance Assessment (PPA). This role plays and important part in taking forward the recommendations of the PPA and helping us achieve our untapped potential. If you believe you have the ambition and skills to meet the needs of this exciting and dynamic role, please get in touch. We'd love to hear from you! The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 08 April 2026 Shortlisting Date: 10 April 2026 Interview Date: 17 April 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Location: Hybrid - Remote working with travel required for events and meetings. Reporting to: Director of Strategic Engagement Key Relationships : PR Manager, Senior Communications Officer, Associate Director of Communications and Engagement, wider members of the Strategic Engagement division, member charities, external agencies and partners Salary : £55,000 - £60,000 (£33-36,000 pro rata) Hours: Part Time (3 days per week) 21hours 0.6 FTE Contract Type : Part Time - Permanent Benefits : 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway discount platforms Overall Purpose The PR and Marketing Lead plays a pivotal role in protecting and enhancing the charity sector s brand reputation across media and digital channels and to reach their key audiences. As a senior member of the Strategic Engagement team, the postholder will help shape and deliver a compelling narrative about the role, need and impact of our client, working with their charity members to ensure their story is told in an emotive and engaging way. Working closely with the Director of Strategic Engagement, the Associate Director of Communications, Communications Lead, PR Manager and the wider team, the postholder will provide strategic leadership across PR, digital content, brand messaging and storytelling. They will oversee forward planning of media moments, manage day-to-day PR operations, guide digital content strategy, and coordinate events and campaigns that raise the profile of the charity sector and deepen engagement with supporters, partners and members. The role combines strategic oversight, hands-on content leadership, and team management to ensure coordinated, impactful communications that support their organisational goals. Overall Objectives Protect and enhance the reputation of our client across PR and digital channels. Lead a cohesive media and marketing strategy that tells compelling stories of the impact and need of our client to priority audiences. Ensure brand messaging and visual identity remain consistent and effective across channels and across the organisation. Oversee the gathering and use of powerful case studies that demonstrate sector impact, to support PR and marketing activities, working closely with the wider strategic engagement team Manage the PR Manager and Senior Communications Officer to maximise reach, engagement, and influence. Guide forward planning of proactive media opportunities and digital content. Oversee campaigns, events and communications activities that support strategic priorities. Work closely with the Communications Lead to ensure a collaborative, high-performing communications function aligned to shared goals. Key Responsibilities The main duties and responsibilities of the role holder are as outlined below; Media and Marketing Strategy Lead the strategic direction of PR, marketing and digital activity to support organisational priorities. Ensure an integrated approach across media, digital and brand, aligning messaging and creative. Coordinate with internal teams to develop forward plans for proactive media moments, using case studies, campaigns, thought leadership, reports and partnerships. Identify and mitigate risks that may impact reputation, coordinating responses with internal teams. Brand and Messaging Oversee brand messaging and visual identity, collaborating with members to galvanise engagement and reach and ensuring consistent application across all channels. Provide guidance to colleagues and external partners on tone of voice, key messages and visual standards. Ensure communications are inclusive, accessible and reflective of the communities they serve. Storytelling and Content Leadership Oversee development of versatile, high-quality content including imagery, video, copy, and digital storytelling assets, working closely with the Communications Lead to take a strategic approach across audiences. Shape the forward content plan for digital channels, ensuring alignment with strategic priorities. Use data and insight to inform digital content strategy and continuous improvement. Lead and inspire the team to gather emotive case studies that bring to life the work and impact of our client. Media Operations Oversee a responsive, well-run press office managing enquiries, monitoring coverage and ensuring timely, high-quality responses. Support and guide the PR Manager to maximise media presence with target audiences. Build relationships with journalists and position our client with priority audiences. Oversee the team to manage relationships with high profile supporters and celebrities. Act as a spokesperson where appropriate. Digital Channels Line-manage the Senior Communications Officer to ensure digital channels effectively support organisational objectives. Oversee planning and delivery across website, social media and email marketing. Ensure digital activity is insight-led, audience-focused and continually optimised through analytics. Campaigns, Events and Activities Oversee delivery of campaigns and events, ensuring they are well planned, impactful and aligned to brand and messaging. Work with internal teams to maximise the communications and marketing potential of organisational activities. Provide strategic input and coordination across multi-channel campaigns. Collaboration and Leadership Work closely with the Director of Strategic Engagement and the Associate Director of Communications and Engagement and the Communications Lead to develop shared priorities, workflows and team culture. Provide leadership, mentoring and clear direction to team members. Represent Communications across the organisation and with external partners when required. Other duties Carrying out the duties of post in accordance with policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards. This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee s skills and abilities whenever reasonably instructed. REF-
Mar 27, 2026
Full time
Location: Hybrid - Remote working with travel required for events and meetings. Reporting to: Director of Strategic Engagement Key Relationships : PR Manager, Senior Communications Officer, Associate Director of Communications and Engagement, wider members of the Strategic Engagement division, member charities, external agencies and partners Salary : £55,000 - £60,000 (£33-36,000 pro rata) Hours: Part Time (3 days per week) 21hours 0.6 FTE Contract Type : Part Time - Permanent Benefits : 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway discount platforms Overall Purpose The PR and Marketing Lead plays a pivotal role in protecting and enhancing the charity sector s brand reputation across media and digital channels and to reach their key audiences. As a senior member of the Strategic Engagement team, the postholder will help shape and deliver a compelling narrative about the role, need and impact of our client, working with their charity members to ensure their story is told in an emotive and engaging way. Working closely with the Director of Strategic Engagement, the Associate Director of Communications, Communications Lead, PR Manager and the wider team, the postholder will provide strategic leadership across PR, digital content, brand messaging and storytelling. They will oversee forward planning of media moments, manage day-to-day PR operations, guide digital content strategy, and coordinate events and campaigns that raise the profile of the charity sector and deepen engagement with supporters, partners and members. The role combines strategic oversight, hands-on content leadership, and team management to ensure coordinated, impactful communications that support their organisational goals. Overall Objectives Protect and enhance the reputation of our client across PR and digital channels. Lead a cohesive media and marketing strategy that tells compelling stories of the impact and need of our client to priority audiences. Ensure brand messaging and visual identity remain consistent and effective across channels and across the organisation. Oversee the gathering and use of powerful case studies that demonstrate sector impact, to support PR and marketing activities, working closely with the wider strategic engagement team Manage the PR Manager and Senior Communications Officer to maximise reach, engagement, and influence. Guide forward planning of proactive media opportunities and digital content. Oversee campaigns, events and communications activities that support strategic priorities. Work closely with the Communications Lead to ensure a collaborative, high-performing communications function aligned to shared goals. Key Responsibilities The main duties and responsibilities of the role holder are as outlined below; Media and Marketing Strategy Lead the strategic direction of PR, marketing and digital activity to support organisational priorities. Ensure an integrated approach across media, digital and brand, aligning messaging and creative. Coordinate with internal teams to develop forward plans for proactive media moments, using case studies, campaigns, thought leadership, reports and partnerships. Identify and mitigate risks that may impact reputation, coordinating responses with internal teams. Brand and Messaging Oversee brand messaging and visual identity, collaborating with members to galvanise engagement and reach and ensuring consistent application across all channels. Provide guidance to colleagues and external partners on tone of voice, key messages and visual standards. Ensure communications are inclusive, accessible and reflective of the communities they serve. Storytelling and Content Leadership Oversee development of versatile, high-quality content including imagery, video, copy, and digital storytelling assets, working closely with the Communications Lead to take a strategic approach across audiences. Shape the forward content plan for digital channels, ensuring alignment with strategic priorities. Use data and insight to inform digital content strategy and continuous improvement. Lead and inspire the team to gather emotive case studies that bring to life the work and impact of our client. Media Operations Oversee a responsive, well-run press office managing enquiries, monitoring coverage and ensuring timely, high-quality responses. Support and guide the PR Manager to maximise media presence with target audiences. Build relationships with journalists and position our client with priority audiences. Oversee the team to manage relationships with high profile supporters and celebrities. Act as a spokesperson where appropriate. Digital Channels Line-manage the Senior Communications Officer to ensure digital channels effectively support organisational objectives. Oversee planning and delivery across website, social media and email marketing. Ensure digital activity is insight-led, audience-focused and continually optimised through analytics. Campaigns, Events and Activities Oversee delivery of campaigns and events, ensuring they are well planned, impactful and aligned to brand and messaging. Work with internal teams to maximise the communications and marketing potential of organisational activities. Provide strategic input and coordination across multi-channel campaigns. Collaboration and Leadership Work closely with the Director of Strategic Engagement and the Associate Director of Communications and Engagement and the Communications Lead to develop shared priorities, workflows and team culture. Provide leadership, mentoring and clear direction to team members. Represent Communications across the organisation and with external partners when required. Other duties Carrying out the duties of post in accordance with policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards. This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee s skills and abilities whenever reasonably instructed. REF-
Marketing & Communications Manager Contract: Part time permanent, minimum 27.5 hrs per week About the role We are looking for a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust's marketing and communications to the next level. We are a registered charity caring for the historic Grade 1 listed Sharpham House and Estate on the banks of the River Dart near to Totnes. At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces four retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System, so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. The Trust is governed by a board of volunteer Trustees who set the overall direction and strategy. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. To find out more visit our website About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences and who can fit in with Sharpham's values and vision. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards. To apply, please complete our application form and return by an email. Closing Date: 12 noon Monday 13th April 2026. Interviews: Wednesday 29th April 2026. Job Title Marketing & Communications Manager Salary - £37,050 (£27,170 - £29,640 pro rata) + pension + holiday Working Hours - Between 27.5hrs and 30hrs per week over 4 or 5 days Report to - Director Supervision of - Communications Officer, External Consultants Main Purpose of the Role The Marketing & Communications Manager will be the driving force in planning and delivering the Trust's marketing & communications, working in tandem with the Communications Officer and Director, ensuring that we identify, understand and prioritise current and new participants, effectively target and engage them, and further raise the profile of the Trust. Key Responsibilities Audience Development: Identify current and new retreat audiences and develop customer journeys, taking them from the initial contact through to repeat bookings Utilise the Trust's CRM (Zoho) to segment and prioritise customers and report on audiences for the purposes of planning marketing and communications Translate the above into an annual M&C Plan, with KPIs and budgets, covering the marketing of external hires, public events, mindfulness courses, retreats, wedding hires and the natural burial site Steward and develop the Trust brand across different locations, activities, events and media Develop marketing partnerships and promotions with like-minded organisations and influencers (PR) Data: Gather, visualise and present relevant and actionable data in reports (including digital data via Google Analytics) Set, monitor and report on KPIs (e.g. audience engagement and development, website performance, user perceptions and feedback), sharing learning and actions Be responsible for GDPR and data privacy Communications: Oversee all Trust communications with our experienced Communications Officer to ensure consistency and effective prioritisation - including public/media relations, print, advertising, website, e-newsletters, social media content & dialogue Increase e-newsletter subscriber numbers and booking conversions Liaise with management colleagues, Trustees and other staff on shaping and delivering this strategy Report to and actively participate in fortnightly Management Team meetings and quarterly Programme Group meetings Digital Marketing: Oversee the wider digital strategy integrating: website, SEO, social media, Content Marketing Strategy & calendar, optimising conversion from the website/e-newsletter Oversee the Trust's website, working with an external company Oversee and report on SEO and Website Analytics through an external consultant Develop digital advertising linked to audience priorities Monitor and report on the effectiveness of digital activity and spend Financials: Propose and agree forecasts and budget with Trust Director Manage and track expenditure and income, achieving agreed targets and maximising the impact of spend Line Management: Line manage Communications Officer, including joint prioritisation of work and supporting professional development to deliver the M&C Strategy Manage the digital consultant and other external specialists as required Person Specification Essential (E) Desirable (D) QUALIFICATIONS: (E) Educated to degree level or equivalent experience (D) Marketing related qualifications and courses Digital related EXPERIENCE: (E) - At least three years' relevant experience gained in a marketing/digital marketing/communications role (E) - Budget management, brand management and development/delivery of marketing strategies or plans (E) - Developing PR opportunities (D) - Experience of working in a relevant audience experience focused setting (D) - Attended Mindfulness retreats / personal Mindfulness practice (D) - Line management SKILLS AND KNOWLEDGE: (E) Audience development strategies (E) Digital marketing - digital advertising, social media, email, (E) Customer Relationship Management systems (E) Data analysis (E) Excellent communication and interpersonal skills (E) Excellent planning, organisational and admin skills (E) Strong ICT skills including website CMS (E) Copywriting and storytelling (D) Good working knowledge of other relevant software - eg use of Customer Relationship Management system (D) Knowledge of the Sharpham Trust and its aims and ethos ATTRIBUTES & COMPETENCIES (all essential): Commitment to diversity and equality Ability to cope under pressure and work to tight deadlines Imaginative and creative Confident and friendly disposition Good attention to detail Team-worker - ability to develop and retain good relationships Hours/Shift Pattern: 27.5 - 30 hours per week, over 4/5 days - exact days and times to be agreed. This is not a remote working role but The Trust will consider hybrid working where a certain amount of time is spent onsite at Sharpham each week. This can be discussed at interview. The Trust operates a Time Off in Lieu system. All staff members are expected to assist and contribute to the Trust's annual open days. This will be on a TOIL basis unless otherwise agreed. 181.5 hours holiday including bank holidays per annum. Pension Scheme - the Trust contributes 7% towards a staff pension scheme for eligible employees after the 6-month probationary period. OBLIGATIONS: This job description is subject to the Policies and Procedures of the Sharpham Trust and all staff are required to acquaint themselves with those applicable to this post. This job description will be subject to review and amended to meet the changing needs of the Charitable Trust. Under the Health & Safety at Work Act 1974, the Company has a duty to ensure as far as is reasonably practicable, the health, safety and welfare of all its employees. There is also a duty of care on all employees under the same legislation . click apply for full job details
Mar 27, 2026
Full time
Marketing & Communications Manager Contract: Part time permanent, minimum 27.5 hrs per week About the role We are looking for a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust's marketing and communications to the next level. We are a registered charity caring for the historic Grade 1 listed Sharpham House and Estate on the banks of the River Dart near to Totnes. At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces four retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System, so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. The Trust is governed by a board of volunteer Trustees who set the overall direction and strategy. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. To find out more visit our website About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences and who can fit in with Sharpham's values and vision. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards. To apply, please complete our application form and return by an email. Closing Date: 12 noon Monday 13th April 2026. Interviews: Wednesday 29th April 2026. Job Title Marketing & Communications Manager Salary - £37,050 (£27,170 - £29,640 pro rata) + pension + holiday Working Hours - Between 27.5hrs and 30hrs per week over 4 or 5 days Report to - Director Supervision of - Communications Officer, External Consultants Main Purpose of the Role The Marketing & Communications Manager will be the driving force in planning and delivering the Trust's marketing & communications, working in tandem with the Communications Officer and Director, ensuring that we identify, understand and prioritise current and new participants, effectively target and engage them, and further raise the profile of the Trust. Key Responsibilities Audience Development: Identify current and new retreat audiences and develop customer journeys, taking them from the initial contact through to repeat bookings Utilise the Trust's CRM (Zoho) to segment and prioritise customers and report on audiences for the purposes of planning marketing and communications Translate the above into an annual M&C Plan, with KPIs and budgets, covering the marketing of external hires, public events, mindfulness courses, retreats, wedding hires and the natural burial site Steward and develop the Trust brand across different locations, activities, events and media Develop marketing partnerships and promotions with like-minded organisations and influencers (PR) Data: Gather, visualise and present relevant and actionable data in reports (including digital data via Google Analytics) Set, monitor and report on KPIs (e.g. audience engagement and development, website performance, user perceptions and feedback), sharing learning and actions Be responsible for GDPR and data privacy Communications: Oversee all Trust communications with our experienced Communications Officer to ensure consistency and effective prioritisation - including public/media relations, print, advertising, website, e-newsletters, social media content & dialogue Increase e-newsletter subscriber numbers and booking conversions Liaise with management colleagues, Trustees and other staff on shaping and delivering this strategy Report to and actively participate in fortnightly Management Team meetings and quarterly Programme Group meetings Digital Marketing: Oversee the wider digital strategy integrating: website, SEO, social media, Content Marketing Strategy & calendar, optimising conversion from the website/e-newsletter Oversee the Trust's website, working with an external company Oversee and report on SEO and Website Analytics through an external consultant Develop digital advertising linked to audience priorities Monitor and report on the effectiveness of digital activity and spend Financials: Propose and agree forecasts and budget with Trust Director Manage and track expenditure and income, achieving agreed targets and maximising the impact of spend Line Management: Line manage Communications Officer, including joint prioritisation of work and supporting professional development to deliver the M&C Strategy Manage the digital consultant and other external specialists as required Person Specification Essential (E) Desirable (D) QUALIFICATIONS: (E) Educated to degree level or equivalent experience (D) Marketing related qualifications and courses Digital related EXPERIENCE: (E) - At least three years' relevant experience gained in a marketing/digital marketing/communications role (E) - Budget management, brand management and development/delivery of marketing strategies or plans (E) - Developing PR opportunities (D) - Experience of working in a relevant audience experience focused setting (D) - Attended Mindfulness retreats / personal Mindfulness practice (D) - Line management SKILLS AND KNOWLEDGE: (E) Audience development strategies (E) Digital marketing - digital advertising, social media, email, (E) Customer Relationship Management systems (E) Data analysis (E) Excellent communication and interpersonal skills (E) Excellent planning, organisational and admin skills (E) Strong ICT skills including website CMS (E) Copywriting and storytelling (D) Good working knowledge of other relevant software - eg use of Customer Relationship Management system (D) Knowledge of the Sharpham Trust and its aims and ethos ATTRIBUTES & COMPETENCIES (all essential): Commitment to diversity and equality Ability to cope under pressure and work to tight deadlines Imaginative and creative Confident and friendly disposition Good attention to detail Team-worker - ability to develop and retain good relationships Hours/Shift Pattern: 27.5 - 30 hours per week, over 4/5 days - exact days and times to be agreed. This is not a remote working role but The Trust will consider hybrid working where a certain amount of time is spent onsite at Sharpham each week. This can be discussed at interview. The Trust operates a Time Off in Lieu system. All staff members are expected to assist and contribute to the Trust's annual open days. This will be on a TOIL basis unless otherwise agreed. 181.5 hours holiday including bank holidays per annum. Pension Scheme - the Trust contributes 7% towards a staff pension scheme for eligible employees after the 6-month probationary period. OBLIGATIONS: This job description is subject to the Policies and Procedures of the Sharpham Trust and all staff are required to acquaint themselves with those applicable to this post. This job description will be subject to review and amended to meet the changing needs of the Charitable Trust. Under the Health & Safety at Work Act 1974, the Company has a duty to ensure as far as is reasonably practicable, the health, safety and welfare of all its employees. There is also a duty of care on all employees under the same legislation . click apply for full job details
Digital Communications Officer Location: London (with occasional travel) Hybrid: 19.14 to 26.13 Ongoing Contract About the Role We are seeking a motivated and skilled Digital Communications Officer to join our Communications team. In this role, you will deliver high-quality digital content and campaigns that raise awareness and build the reputation of our organisation. You will manage website content, social media channels, email campaigns, and newsletters, supporting both internal and external communications. You will work closely with teams across departments to ensure all communications are professional, accessible, and engaging. Key Responsibilities Develop, manage, and optimise website content and user experience, ensuring accessibility and compliance with data protection regulations. Create and schedule engaging content across social media channels (Instagram, LinkedIn, X, Facebook, YouTube). Support email communications and campaigns using HTML platforms, including newsletters and bulletins. Produce, proofread, and edit content to ensure high standards of quality, brand consistency, and accessibility. Monitor and report on digital communications performance using analytics and dashboards to inform future activity. Collaborate with colleagues across departments to deliver communications campaigns and support large-scale events. Contribute to initiatives promoting Equality, Diversity, and Inclusion, ensuring all communications are inclusive. Maintain awareness of GDPR, CMA, and Public Sector Accessibility Regulations in all activities. Skills and Experience Proven experience in digital communications, including website content management, social media, and email campaigns. Strong digital literacy, including Microsoft Office, Adobe Creative Cloud, Canva, and CMS platforms (e.g., Drupal, WordPress). Excellent writing, proofreading, and editing skills, with the ability to craft clear and engaging content for diverse audiences. Experience using analytics to measure impact and inform communications strategy. Strong organisational skills and ability to manage multiple priorities to deadlines. Ability to work collaboratively with colleagues and stakeholders at all levels. Knowledge of accessibility and public sector compliance requirements is highly desirable. Why Join Us? You will join a dynamic communications team in a forward-thinking organisation, contributing to high-impact campaigns and projects that engage diverse audiences. This role offers opportunities for professional growth and to make a visible impact through innovative digital communications. Application To apply, please submit your CV and a cover letter outlining your experience and suitability for the role. Applications will be assessed on a rolling basis.
Mar 27, 2026
Contractor
Digital Communications Officer Location: London (with occasional travel) Hybrid: 19.14 to 26.13 Ongoing Contract About the Role We are seeking a motivated and skilled Digital Communications Officer to join our Communications team. In this role, you will deliver high-quality digital content and campaigns that raise awareness and build the reputation of our organisation. You will manage website content, social media channels, email campaigns, and newsletters, supporting both internal and external communications. You will work closely with teams across departments to ensure all communications are professional, accessible, and engaging. Key Responsibilities Develop, manage, and optimise website content and user experience, ensuring accessibility and compliance with data protection regulations. Create and schedule engaging content across social media channels (Instagram, LinkedIn, X, Facebook, YouTube). Support email communications and campaigns using HTML platforms, including newsletters and bulletins. Produce, proofread, and edit content to ensure high standards of quality, brand consistency, and accessibility. Monitor and report on digital communications performance using analytics and dashboards to inform future activity. Collaborate with colleagues across departments to deliver communications campaigns and support large-scale events. Contribute to initiatives promoting Equality, Diversity, and Inclusion, ensuring all communications are inclusive. Maintain awareness of GDPR, CMA, and Public Sector Accessibility Regulations in all activities. Skills and Experience Proven experience in digital communications, including website content management, social media, and email campaigns. Strong digital literacy, including Microsoft Office, Adobe Creative Cloud, Canva, and CMS platforms (e.g., Drupal, WordPress). Excellent writing, proofreading, and editing skills, with the ability to craft clear and engaging content for diverse audiences. Experience using analytics to measure impact and inform communications strategy. Strong organisational skills and ability to manage multiple priorities to deadlines. Ability to work collaboratively with colleagues and stakeholders at all levels. Knowledge of accessibility and public sector compliance requirements is highly desirable. Why Join Us? You will join a dynamic communications team in a forward-thinking organisation, contributing to high-impact campaigns and projects that engage diverse audiences. This role offers opportunities for professional growth and to make a visible impact through innovative digital communications. Application To apply, please submit your CV and a cover letter outlining your experience and suitability for the role. Applications will be assessed on a rolling basis.
Job title: Communications Officer Location: London N4 Start Date: ASAP Contract Type: Temporary 12 weeks Weekly Hours: 37 hours per week Job Purpose We are seeking a proactive and creative Communications and Engagement Officer to support the Communications Team in delivering clear, engaging, and impactful communications to staff, residents, and stakeholders. This role will also assist in planning and delivering events that enhance the organisation's brand and strategic objectives. You will contribute to communications strategies and campaigns, create and edit content for multiple channels, manage digital and social media communications, and build strong relationships internally and externally to ensure messaging is effective and engaging. Key Responsibilities: Support the delivery of communications and engagement strategies, campaigns, and objectives. Write, edit, and publish content for channels such as reports, press releases, newsletters, website copy, video, and photography. Contribute to the digital presence and social media engagement, ensuring brand consistency. Build and maintain relationships with media and respond to press enquiries. Assist with planning and delivery of staff, resident, and corporate events. Monitor and evaluate communications impact, including media coverage and stakeholder feedback. Maintain effective filing, record keeping, and mailing data, and manage expenses and purchase orders as required. Support organisational policies on safeguarding, equality, diversity, inclusion, and health & safety. Candidate Profile Proven experience in communications, journalism, media, or marketing. Strong writing, editing, and content creation skills. Experience in planning and delivering campaigns and events. Excellent interpersonal skills and emotional intelligence. Highly organised with strong project and time management abilities. Proficient in Microsoft Office; experience with website platforms (e.g., Umbraco), social media, and desktop publishing software is desirable. Creative thinker, adaptable, and able to manage multiple priorities. Housing sector experience is desirable but not essential. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to
Mar 27, 2026
Seasonal
Job title: Communications Officer Location: London N4 Start Date: ASAP Contract Type: Temporary 12 weeks Weekly Hours: 37 hours per week Job Purpose We are seeking a proactive and creative Communications and Engagement Officer to support the Communications Team in delivering clear, engaging, and impactful communications to staff, residents, and stakeholders. This role will also assist in planning and delivering events that enhance the organisation's brand and strategic objectives. You will contribute to communications strategies and campaigns, create and edit content for multiple channels, manage digital and social media communications, and build strong relationships internally and externally to ensure messaging is effective and engaging. Key Responsibilities: Support the delivery of communications and engagement strategies, campaigns, and objectives. Write, edit, and publish content for channels such as reports, press releases, newsletters, website copy, video, and photography. Contribute to the digital presence and social media engagement, ensuring brand consistency. Build and maintain relationships with media and respond to press enquiries. Assist with planning and delivery of staff, resident, and corporate events. Monitor and evaluate communications impact, including media coverage and stakeholder feedback. Maintain effective filing, record keeping, and mailing data, and manage expenses and purchase orders as required. Support organisational policies on safeguarding, equality, diversity, inclusion, and health & safety. Candidate Profile Proven experience in communications, journalism, media, or marketing. Strong writing, editing, and content creation skills. Experience in planning and delivering campaigns and events. Excellent interpersonal skills and emotional intelligence. Highly organised with strong project and time management abilities. Proficient in Microsoft Office; experience with website platforms (e.g., Umbraco), social media, and desktop publishing software is desirable. Creative thinker, adaptable, and able to manage multiple priorities. Housing sector experience is desirable but not essential. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to
Shape how an entire sector communicates At Norfolk Care Association (NorCA), we represent adult social care providers across Norfolk and Waveney, ensuring their voices are heard across the NHS, local authorities, and wider system. We re looking for a Marketing & Communications Officer to take ownership of our communications, grow our membership, and deliver events that connect and influence the sector. Why this role matters This isn t just a marketing job. You ll play a key role in: How an entire sector hears critical information How providers connect, collaborate, and feel supported How NorCA grows its membership, sponsors and influence If you enjoy creating content with a social purpose, and want to continuously improve, test what works, and engage a range of different audiences, this is an opportunity to shape how an entire sector communicates. What you ll be doing Leading multi-channel communications (email, social, website) Create compelling content from policy briefings to awards campaigns Grow membership and sponsorship income Plan and deliver events (both online & in-person) Use data and insights to improve engagement and reach What we re looking for Experience in marketing, communications, or content roles Strong copywriting skills and ability to adapt tone for different audiences Experience using data/analytics to improve performance Ability to manage multiple priorities in a small team Why join NorCA? Play a visible role in shaping how adult social care is represented locally Work directly with senior leaders across the NHS and local authorities Take real ownership in a small team where your work has immediate impact Develop a broad skillset across communications, engagement, and delivery Flexible, supportive hybrid working
Mar 26, 2026
Full time
Shape how an entire sector communicates At Norfolk Care Association (NorCA), we represent adult social care providers across Norfolk and Waveney, ensuring their voices are heard across the NHS, local authorities, and wider system. We re looking for a Marketing & Communications Officer to take ownership of our communications, grow our membership, and deliver events that connect and influence the sector. Why this role matters This isn t just a marketing job. You ll play a key role in: How an entire sector hears critical information How providers connect, collaborate, and feel supported How NorCA grows its membership, sponsors and influence If you enjoy creating content with a social purpose, and want to continuously improve, test what works, and engage a range of different audiences, this is an opportunity to shape how an entire sector communicates. What you ll be doing Leading multi-channel communications (email, social, website) Create compelling content from policy briefings to awards campaigns Grow membership and sponsorship income Plan and deliver events (both online & in-person) Use data and insights to improve engagement and reach What we re looking for Experience in marketing, communications, or content roles Strong copywriting skills and ability to adapt tone for different audiences Experience using data/analytics to improve performance Ability to manage multiple priorities in a small team Why join NorCA? Play a visible role in shaping how adult social care is represented locally Work directly with senior leaders across the NHS and local authorities Take real ownership in a small team where your work has immediate impact Develop a broad skillset across communications, engagement, and delivery Flexible, supportive hybrid working
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annum Location: Southend on Sea, Essex (hybrid: office and remote) Hours: 37 per week, permanent (occasional evenings/weekends) Closing date: 14th April 2026 Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
Mar 26, 2026
Full time
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annum Location: Southend on Sea, Essex (hybrid: office and remote) Hours: 37 per week, permanent (occasional evenings/weekends) Closing date: 14th April 2026 Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
Head of Development Department: Development Line Manager: Director of Audiences and Growth Reports From: Development Officer, Freelance Bid Writer Salary: £43,000 - £52,500 The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry. You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry s diverse communities. Key Working Relationships: Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships. External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks Key Responsibilities: Strategic Leadership Develop and deliver a multi-year fundraising strategy aligned with organisational priorities Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events Set and monitor annual income targets with clear KPIs and reporting structure Fundraising Campaigns & Income Generation Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development. Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints. Events & Community Fundraising Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience. Trusts, Memberships & Partnerships Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity Review and refresh The Belgrade s s membership schemes, sponsorship offers and local business fundraising opportunities. Develop proposals to support income from individuals, trusts and community partners. Establish and Develop a Legacy programme with the associated campaign Donor Stewardship & Supporter Care Support and steward donors, members and supporters through appropriate communication, recognition and reporting. Ensure donor recognition is accurate and visible across digital, print and in-venue materials. Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones Digital Fundraising & Communications Work with the Marketing team to create fundraising content for email, web and social media. Use storytelling to promote THE BELGRADE s charitable activity and encourage supporter engagement. Monitoring, Reporting & Compliance Maintain accurate donor records. Track fundraising income and prepare reports for internal and external stakeholders. Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance. Planning, Collaboration & Good Practice Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets. Stay informed about THE BELGRADE s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support. Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level Contribute positively to THE BELGRADE s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate. Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. General Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential. Maintain a strong applicable knowledge of the theatre s programme, strategy and business plan. Attend staff meetings / training as required. Adhere to policies and procedures and act as an ambassador for best practice. What Success Looks Like Reaching our fundraising target of £450k Growth in philanthropic income year-on-year Strong donor engagement, both recruitment and retention Increase in size and diversity of membership base including renewal of lapsed bookers A motivated, high-performing development team Clear, compelling fundraising messaging around The Belgrade s case for support embedded across the organisation A sustainable funding model that supports artistic excellence and community impact The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. Please note the job description for this position may be reviewed and amended to incorporate future business needs. Person Specification: Essential - the successful candidate will meet the majority of these requirements. Experience delivering fundraising campaigns. Experience stewarding and supporting donors or supporters. Experience writing successful funding applications. Experience planning and delivering fundraising or community events. Strong written and verbal communication skills. Understanding of fundraising compliance, including GDPR and Gift Aid. Awareness of current fundraising trends and inclusive fundraising practices. Proactive, organised and hands-on approach. Confidence building and maintaining professional relationships with a range of stakeholders Commitment to inclusivity, ethical fundraising and community values. Collaborative, adaptable and solution focused. Experience cultivating, soliciting, and stewarding donors or supporters Experience using CRM or database systems to manage supporter data Willingness to embrace the Belgrade s Brand Values A genuine interest in inclusive arts, music and social impact Desirable Experience of developing new fundraising initiatives from conception to realisation Experience of budget responsibility and reporting on achievements against targets Knowledge and experience of major gift fundraising Apply Now . click apply for full job details
Mar 25, 2026
Full time
Head of Development Department: Development Line Manager: Director of Audiences and Growth Reports From: Development Officer, Freelance Bid Writer Salary: £43,000 - £52,500 The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry. You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry s diverse communities. Key Working Relationships: Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships. External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks Key Responsibilities: Strategic Leadership Develop and deliver a multi-year fundraising strategy aligned with organisational priorities Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events Set and monitor annual income targets with clear KPIs and reporting structure Fundraising Campaigns & Income Generation Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development. Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints. Events & Community Fundraising Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience. Trusts, Memberships & Partnerships Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity Review and refresh The Belgrade s s membership schemes, sponsorship offers and local business fundraising opportunities. Develop proposals to support income from individuals, trusts and community partners. Establish and Develop a Legacy programme with the associated campaign Donor Stewardship & Supporter Care Support and steward donors, members and supporters through appropriate communication, recognition and reporting. Ensure donor recognition is accurate and visible across digital, print and in-venue materials. Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones Digital Fundraising & Communications Work with the Marketing team to create fundraising content for email, web and social media. Use storytelling to promote THE BELGRADE s charitable activity and encourage supporter engagement. Monitoring, Reporting & Compliance Maintain accurate donor records. Track fundraising income and prepare reports for internal and external stakeholders. Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance. Planning, Collaboration & Good Practice Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets. Stay informed about THE BELGRADE s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support. Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level Contribute positively to THE BELGRADE s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate. Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. General Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential. Maintain a strong applicable knowledge of the theatre s programme, strategy and business plan. Attend staff meetings / training as required. Adhere to policies and procedures and act as an ambassador for best practice. What Success Looks Like Reaching our fundraising target of £450k Growth in philanthropic income year-on-year Strong donor engagement, both recruitment and retention Increase in size and diversity of membership base including renewal of lapsed bookers A motivated, high-performing development team Clear, compelling fundraising messaging around The Belgrade s case for support embedded across the organisation A sustainable funding model that supports artistic excellence and community impact The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. Please note the job description for this position may be reviewed and amended to incorporate future business needs. Person Specification: Essential - the successful candidate will meet the majority of these requirements. Experience delivering fundraising campaigns. Experience stewarding and supporting donors or supporters. Experience writing successful funding applications. Experience planning and delivering fundraising or community events. Strong written and verbal communication skills. Understanding of fundraising compliance, including GDPR and Gift Aid. Awareness of current fundraising trends and inclusive fundraising practices. Proactive, organised and hands-on approach. Confidence building and maintaining professional relationships with a range of stakeholders Commitment to inclusivity, ethical fundraising and community values. Collaborative, adaptable and solution focused. Experience cultivating, soliciting, and stewarding donors or supporters Experience using CRM or database systems to manage supporter data Willingness to embrace the Belgrade s Brand Values A genuine interest in inclusive arts, music and social impact Desirable Experience of developing new fundraising initiatives from conception to realisation Experience of budget responsibility and reporting on achievements against targets Knowledge and experience of major gift fundraising Apply Now . click apply for full job details
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annumLocation: Southend on Sea, Essex (hybrid: office and remote)Hours: 37 per week, permanent (occasional evenings/weekends)Closing date: 14th April 2026Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
Mar 25, 2026
Full time
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annumLocation: Southend on Sea, Essex (hybrid: office and remote)Hours: 37 per week, permanent (occasional evenings/weekends)Closing date: 14th April 2026Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
Social Media Officer Location: Remote (UK based) with frequent travel to office/events Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Social Media Officer role: Are you passionate about making a difference for women and children facing up to domestic abuse and ready to help us build a society where violence against women and girls is no longer tolerated? The post holder will have at least 2 years experience running multi-social media channels for an organisation and creating captivating, current content, including video. We re looking for a creative, agile and impactful professional to develop, maintain and monitor our social media communications. As well as creating content for our various social media channels, you ll also be monitoring engagement, looking after community management and initiating platforms and campaigns. The post will also support our wider communications and media activity. Key duties and responsibilities of the Social Media Officer : To plan, create and post social media content for Women s Aid channels in liaison with relevant stakeholders (both internal and external) To inform the organisation s social media strategy, liaising with relevant colleagues to ensure a coordinated approach around campaigns, events and external affairs To horizon scan and monitor the news agenda to help build reactive content and assess potential reputational and safeguarding risks To develop and maintain the implementation of new functions across social media To report on social media activity, and employ digital marketing analytics Using social and website insights/analytics data to inform activities and benchmark against KPI s and other organisations To seek out opportunities for engagement and to engage with high-profile social media accounts, including VIP ambassadors, influencers and relevant decision makers and stakeholders To support internal and relevant external stakeholders with social media content, conduct and skills advising, training, etc up to and including the chief executive. To support the chief executive s social media activity and engagement, posting on their behalf when necessary. To support the marketing and promotion of Women s Aid websites and products To create digital assets for distribution on social media using tools such as Canva, in line with Women s Aid branding guidelines To create and edit video assets for social media To appear front and back of camera as you direct and host video content, or liaise with others and guide them as presenters What we are looking for in our Social Media Officer : Educated to degree level or equivalent At least 2 years experience running multi-platform social media in a professional capacity A wide range of content-creation experience, including directing, hosting and editing video Confident in creating powerful design graphics and re-sizing images for use on social media, using design programmes like Canva Experience in paid socials campaigns, working cross departments and with external stakeholders (either third parties involved or agencies) Abreast of latest social media developments and landscape, including relevant platform and technological advances Video creation and editing skills Collecting and reporting on social media analytics, using as part of cycle of evaluation and improvement and to improve marketing capability An understanding of the issues involved in publicising and presenting a sensitive subject like domestic abuse to the public and media Benefits of joining us as our Social Media Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Mar 24, 2026
Full time
Social Media Officer Location: Remote (UK based) with frequent travel to office/events Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Social Media Officer role: Are you passionate about making a difference for women and children facing up to domestic abuse and ready to help us build a society where violence against women and girls is no longer tolerated? The post holder will have at least 2 years experience running multi-social media channels for an organisation and creating captivating, current content, including video. We re looking for a creative, agile and impactful professional to develop, maintain and monitor our social media communications. As well as creating content for our various social media channels, you ll also be monitoring engagement, looking after community management and initiating platforms and campaigns. The post will also support our wider communications and media activity. Key duties and responsibilities of the Social Media Officer : To plan, create and post social media content for Women s Aid channels in liaison with relevant stakeholders (both internal and external) To inform the organisation s social media strategy, liaising with relevant colleagues to ensure a coordinated approach around campaigns, events and external affairs To horizon scan and monitor the news agenda to help build reactive content and assess potential reputational and safeguarding risks To develop and maintain the implementation of new functions across social media To report on social media activity, and employ digital marketing analytics Using social and website insights/analytics data to inform activities and benchmark against KPI s and other organisations To seek out opportunities for engagement and to engage with high-profile social media accounts, including VIP ambassadors, influencers and relevant decision makers and stakeholders To support internal and relevant external stakeholders with social media content, conduct and skills advising, training, etc up to and including the chief executive. To support the chief executive s social media activity and engagement, posting on their behalf when necessary. To support the marketing and promotion of Women s Aid websites and products To create digital assets for distribution on social media using tools such as Canva, in line with Women s Aid branding guidelines To create and edit video assets for social media To appear front and back of camera as you direct and host video content, or liaise with others and guide them as presenters What we are looking for in our Social Media Officer : Educated to degree level or equivalent At least 2 years experience running multi-platform social media in a professional capacity A wide range of content-creation experience, including directing, hosting and editing video Confident in creating powerful design graphics and re-sizing images for use on social media, using design programmes like Canva Experience in paid socials campaigns, working cross departments and with external stakeholders (either third parties involved or agencies) Abreast of latest social media developments and landscape, including relevant platform and technological advances Video creation and editing skills Collecting and reporting on social media analytics, using as part of cycle of evaluation and improvement and to improve marketing capability An understanding of the issues involved in publicising and presenting a sensitive subject like domestic abuse to the public and media Benefits of joining us as our Social Media Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Press Officer - Hybrid Location: London - Hybrid (Office 2 days per week) Contract: Full-time, 7.4 hrs/day, 5 days/week Start: ASAP Duration: 4-5 months Salary: Umbrella 37- 40.83ph About the Role A leading public sector organisation seeks an experienced Press Officer to join a fast-paced press office supporting senior leadership. The role covers proactive and reactive media, events, briefings, and multi-channel communications, including social and emerging content platforms. Responsibilities Draft press releases, media quotes, briefings, op-eds, and social content. Respond to high-volume media enquiries and support events/photo opportunities. Advise on media strategy across policy areas. Maintain media relationships and contribute to media databases and channels. Skills & Experience Proven press office experience, ideally in public sector communications. Strong writing skills and ability to work independently under pressure. Experience with London/national media; knowledge of non-traditional media is a plus. Flexible for occasional out-of-hours events. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Mar 24, 2026
Contractor
Press Officer - Hybrid Location: London - Hybrid (Office 2 days per week) Contract: Full-time, 7.4 hrs/day, 5 days/week Start: ASAP Duration: 4-5 months Salary: Umbrella 37- 40.83ph About the Role A leading public sector organisation seeks an experienced Press Officer to join a fast-paced press office supporting senior leadership. The role covers proactive and reactive media, events, briefings, and multi-channel communications, including social and emerging content platforms. Responsibilities Draft press releases, media quotes, briefings, op-eds, and social content. Respond to high-volume media enquiries and support events/photo opportunities. Advise on media strategy across policy areas. Maintain media relationships and contribute to media databases and channels. Skills & Experience Proven press office experience, ideally in public sector communications. Strong writing skills and ability to work independently under pressure. Experience with London/national media; knowledge of non-traditional media is a plus. Flexible for occasional out-of-hours events. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Sheffield Cathedral stands at the heart of the city as both an iconic Christian landmark and a living centre of prayer, worship, and mission. Guided by our commitment to be "A Place for All People," the Cathedral is investing in new forms of sacramental mission across the Diocese of Sheffield. The Community of St Paulinus (CsP) is a pioneering, non-residential community focused on resourcing sacramental church planting, forming disciples, and strengthening partnerships across the diocese. Please see the CsP Explainer document as part of this job pack for further information. This newly created role of Marketing & Content Lead reflects a strategic investment in building the public voice, identity and reach of CsP. We are seeking a creative and strategically minded marketing professional who will establish and grow CsP's digital platforms from the ground up, developing a distinctive brand voice and presence that is rooted in Sheffield Cathedral while clearly expressing the unique identity of the Community of St Paulinus. The postholder will shape CsP's emerging communications strategy, build audiences, develop campaigns, and contribute to wider marketing thinking within the Project Resource Team. The Marketing & Content Lead will sit within the Project Resource Team (PRT), alongside the Project Manager, Administration Assistant, and Fundraising Officer. The postholder will be line managed by the Project Manager and will be a key part of the agile Project Resource Team, which serves the CsP. The postholder will also collaborate with the Cathedral Marketing and Communications Team, where appropriate, to ensure alignment and shared opportunity, with the wider Cathedral communications strategy and work. This is a post which is funded by a grant from the National Church currently up to the end of 2028. There will be further opportunity for us to review and extend the role if further funding is available with the current expectation that this could be until 2031. Regular reviews on this will take place. We have a strong record for applications and grants, but we are not in a position to give guarantees. Salary: £27,278 per annum (4 days per week or 30 hours per week) Contract & Working Pattern Part-time: 4 days per week Flexible working arrangements available by negotiation Some occasional evening or weekend work may be required Fixed-term (initial term to be confirmed) Purpose of the Role The Marketing & Content Lead will: Establish and grow CsP's social media and digital platforms from the ground up Develop and implement a clear, distinctive brand voice and visual identity for CsP, in keeping with Sheffield Cathedral's overarching brand Lead the creation of strategic marketing campaigns that support CsP's mission, partnerships and development Contribute to wider CsP strategic planning through marketing insight, audience data and campaign evaluation Key Responsibilities Brand Development & Strategic Marketing Develop and articulate a distinctive brand voice, tone and visual identity for CsP, aligned with Sheffield Cathedral's wider brand framework Contribute to the development of CsP's wider communications and marketing strategy Use insight, analytics and audience data to inform decision-making and strategic direction Social Media & Digital Platform Development Establish CsP's social media channels and develop a structured growth plan Create and implement a strategic content plan aligned with CsP priorities Build engaged online communities through consistent, high-quality storytelling Monitor analytics and adjust strategy to increase reach, engagement and impact Content Creation & Storytelling Capture and produce high-quality photography, video and graphics Produce short-form video for social platforms Design on-brand graphics using Canva or similar tools Maintain a digital asset library and content calendar Campaign Development (Digital and Physical) Design and deliver strategic campaigns across the year aligned with CsP priorities Integrate digital campaigns with physical marketing materials (print, event collateral, banners, flyers etc.) Work with CsP leadership - and within the CsP Project Resource Team - to identify priority themes and moments Support email communications and audience development Parish & Network Support Support selected parish partners in developing sustainable digital practices Provide light-touch coaching and share templates, tools and good practice Help build marketing and communications confidence across the CsP network Person Specification Essential Strong strategic marketing skills, including campaign planning and audience growth Demonstrable experience building and growing social media platforms Excellent written communication skills with the ability to develop a distinctive tone of voice Proven skills in digital content creation (video, photography, graphic design) Strong design ability using Canva (or similar platforms) Experience using analytics and insight tools to inform strategy Desirable Experience developing brand guidelines Experience working in a church, charity, or not-for-profit context Familiarity with website CMS platforms (e.g. Squarespace or WordPress) Personal Attributes We are looking for someone who is: Creative and mission-minded Proactive and collaborative Spiritually sensitive and pastorally aware Flexible and reliable Able to work with both strategic focus and practical delivery Why Join Us? This is a rare opportunity to shape the public voice and identity of a growing cathedral-based mission initiative at a formative stage. The Marketing & Content Lead will play a key role in building CsP's presence from the ground up, helping articulate its vision, strengthen partnerships, and contribute strategically to its future growth. Applications must be submitted by 12 noon on Thursday 9 April. Short-listing by the panel will take place on Monday 13 April 2026. Interviews will take place at Sheffield Cathedral Thursday 30 April 2026.
Mar 24, 2026
Contractor
Sheffield Cathedral stands at the heart of the city as both an iconic Christian landmark and a living centre of prayer, worship, and mission. Guided by our commitment to be "A Place for All People," the Cathedral is investing in new forms of sacramental mission across the Diocese of Sheffield. The Community of St Paulinus (CsP) is a pioneering, non-residential community focused on resourcing sacramental church planting, forming disciples, and strengthening partnerships across the diocese. Please see the CsP Explainer document as part of this job pack for further information. This newly created role of Marketing & Content Lead reflects a strategic investment in building the public voice, identity and reach of CsP. We are seeking a creative and strategically minded marketing professional who will establish and grow CsP's digital platforms from the ground up, developing a distinctive brand voice and presence that is rooted in Sheffield Cathedral while clearly expressing the unique identity of the Community of St Paulinus. The postholder will shape CsP's emerging communications strategy, build audiences, develop campaigns, and contribute to wider marketing thinking within the Project Resource Team. The Marketing & Content Lead will sit within the Project Resource Team (PRT), alongside the Project Manager, Administration Assistant, and Fundraising Officer. The postholder will be line managed by the Project Manager and will be a key part of the agile Project Resource Team, which serves the CsP. The postholder will also collaborate with the Cathedral Marketing and Communications Team, where appropriate, to ensure alignment and shared opportunity, with the wider Cathedral communications strategy and work. This is a post which is funded by a grant from the National Church currently up to the end of 2028. There will be further opportunity for us to review and extend the role if further funding is available with the current expectation that this could be until 2031. Regular reviews on this will take place. We have a strong record for applications and grants, but we are not in a position to give guarantees. Salary: £27,278 per annum (4 days per week or 30 hours per week) Contract & Working Pattern Part-time: 4 days per week Flexible working arrangements available by negotiation Some occasional evening or weekend work may be required Fixed-term (initial term to be confirmed) Purpose of the Role The Marketing & Content Lead will: Establish and grow CsP's social media and digital platforms from the ground up Develop and implement a clear, distinctive brand voice and visual identity for CsP, in keeping with Sheffield Cathedral's overarching brand Lead the creation of strategic marketing campaigns that support CsP's mission, partnerships and development Contribute to wider CsP strategic planning through marketing insight, audience data and campaign evaluation Key Responsibilities Brand Development & Strategic Marketing Develop and articulate a distinctive brand voice, tone and visual identity for CsP, aligned with Sheffield Cathedral's wider brand framework Contribute to the development of CsP's wider communications and marketing strategy Use insight, analytics and audience data to inform decision-making and strategic direction Social Media & Digital Platform Development Establish CsP's social media channels and develop a structured growth plan Create and implement a strategic content plan aligned with CsP priorities Build engaged online communities through consistent, high-quality storytelling Monitor analytics and adjust strategy to increase reach, engagement and impact Content Creation & Storytelling Capture and produce high-quality photography, video and graphics Produce short-form video for social platforms Design on-brand graphics using Canva or similar tools Maintain a digital asset library and content calendar Campaign Development (Digital and Physical) Design and deliver strategic campaigns across the year aligned with CsP priorities Integrate digital campaigns with physical marketing materials (print, event collateral, banners, flyers etc.) Work with CsP leadership - and within the CsP Project Resource Team - to identify priority themes and moments Support email communications and audience development Parish & Network Support Support selected parish partners in developing sustainable digital practices Provide light-touch coaching and share templates, tools and good practice Help build marketing and communications confidence across the CsP network Person Specification Essential Strong strategic marketing skills, including campaign planning and audience growth Demonstrable experience building and growing social media platforms Excellent written communication skills with the ability to develop a distinctive tone of voice Proven skills in digital content creation (video, photography, graphic design) Strong design ability using Canva (or similar platforms) Experience using analytics and insight tools to inform strategy Desirable Experience developing brand guidelines Experience working in a church, charity, or not-for-profit context Familiarity with website CMS platforms (e.g. Squarespace or WordPress) Personal Attributes We are looking for someone who is: Creative and mission-minded Proactive and collaborative Spiritually sensitive and pastorally aware Flexible and reliable Able to work with both strategic focus and practical delivery Why Join Us? This is a rare opportunity to shape the public voice and identity of a growing cathedral-based mission initiative at a formative stage. The Marketing & Content Lead will play a key role in building CsP's presence from the ground up, helping articulate its vision, strengthen partnerships, and contribute strategically to its future growth. Applications must be submitted by 12 noon on Thursday 9 April. Short-listing by the panel will take place on Monday 13 April 2026. Interviews will take place at Sheffield Cathedral Thursday 30 April 2026.
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Mar 24, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Take the lead in shaping high-profile communications and building your skills across media, PR, and digital channels, whilst working within a team orientated Marketing team. As a Communications and Public Relations Officer you will be: Developing and implementing proactive communications and PR strategies Build and maintain relationships with external contacts, media, and stakeholders Produce content across multiple channels, including social media, online publications, and presentations Support projects with high-profile communications campaigns and stakeholder engagement To be successful in the Communications and PR Officer, you will need: Experience in communications, PR, or media, with strong writing and presentation skills Ability to manage multiple projects, prioritise work, and meet tight deadlines Experience in media relations, digital communications, and content creation Flexibility for occasional evenings, weekends, and travel. This is a full time position working 37 hours per week, however flexibility may be required as and when. It's a temporary role, approx. 30 weeks on an hourly rate up to £15 per hour, depending on experience. You'll be based in offices in Wrexham which is accessible via public transport and has parking facilities, however there may be occasions where you'll need to travel. If you're ready to make a real impact, grow your expertise, and showcase your creativity, get in touch today.
Mar 23, 2026
Seasonal
Take the lead in shaping high-profile communications and building your skills across media, PR, and digital channels, whilst working within a team orientated Marketing team. As a Communications and Public Relations Officer you will be: Developing and implementing proactive communications and PR strategies Build and maintain relationships with external contacts, media, and stakeholders Produce content across multiple channels, including social media, online publications, and presentations Support projects with high-profile communications campaigns and stakeholder engagement To be successful in the Communications and PR Officer, you will need: Experience in communications, PR, or media, with strong writing and presentation skills Ability to manage multiple projects, prioritise work, and meet tight deadlines Experience in media relations, digital communications, and content creation Flexibility for occasional evenings, weekends, and travel. This is a full time position working 37 hours per week, however flexibility may be required as and when. It's a temporary role, approx. 30 weeks on an hourly rate up to £15 per hour, depending on experience. You'll be based in offices in Wrexham which is accessible via public transport and has parking facilities, however there may be occasions where you'll need to travel. If you're ready to make a real impact, grow your expertise, and showcase your creativity, get in touch today.
PR and Communications Officer Location: Wrexham (Office based) Pay: £15.00 £18 per hour Contract: Temporary (up to end of September), Mon-Fri 37 hours per week Trek Recruitment is working with a large Wrexham based employer to hire a talented and proactive Communications and Public Relations Officer to join their Marketing and Communications team on a temporary basis. This hands-on role focuses on proactive media relations , external communications , and reputation management for a company with a strong digital-first approach and a commitment to enhancing its visibility in a competitive landscape. We need someone who has done the same job before and lives in commuting distance of Wrexham. THE ROLE Communications and Public Relations Officer - Developing and implementing external communication strategies to build and protect the company s reputation Writing press releases, statements, content (blogs, videos, opinion pieces), and corporate materials Pitching stories, managing media enquiries, and building relationships with journalists, influencers, and stakeholders Leading communications for major projects (e.g., developments and Mission led initiatives) Horizon scanning, proactive social media planning, and providing expert comment opportunities Supporting senior stakeholders with announcements and ensuring coherent messaging across all channels Working collaboratively to align internal and external communications YOU Proven and good experience in external communications and media relations in a complex organisation (large Corp/company, public sector, or similar preferred) Strong digital-first mindset with confidence in traditional media channels Excellent writing, editing, and proofreading skills with meticulous attention to detail Ability to work at pace, manage competing priorities, and thrive under pressure Outstanding interpersonal skills for engaging senior stakeholders and diverse audiences Excellent experience with content management systems, social media platforms, and MS Office Proactive, adaptable, and enthusiastic approach to identifying opportunities. Welsh-speaking and writing ability would be great. Experience in crisis communications or proactive PR planning Note - if you have No social media experience in a commercial setting, we can't move forward with any applications that do not have commercial experience. Also, we need someone who has done the same job before, hitting the ground running is absolute key (this is not a training role). This is a fantastic opportunity to make an immediate impact in a fast-moving environment. Wrexham, Chester, Mold, Ellesmere Port, Oswestry, Shrewsbury, Birkenhead, Buckley, Holywell, Flint,
Mar 23, 2026
Seasonal
PR and Communications Officer Location: Wrexham (Office based) Pay: £15.00 £18 per hour Contract: Temporary (up to end of September), Mon-Fri 37 hours per week Trek Recruitment is working with a large Wrexham based employer to hire a talented and proactive Communications and Public Relations Officer to join their Marketing and Communications team on a temporary basis. This hands-on role focuses on proactive media relations , external communications , and reputation management for a company with a strong digital-first approach and a commitment to enhancing its visibility in a competitive landscape. We need someone who has done the same job before and lives in commuting distance of Wrexham. THE ROLE Communications and Public Relations Officer - Developing and implementing external communication strategies to build and protect the company s reputation Writing press releases, statements, content (blogs, videos, opinion pieces), and corporate materials Pitching stories, managing media enquiries, and building relationships with journalists, influencers, and stakeholders Leading communications for major projects (e.g., developments and Mission led initiatives) Horizon scanning, proactive social media planning, and providing expert comment opportunities Supporting senior stakeholders with announcements and ensuring coherent messaging across all channels Working collaboratively to align internal and external communications YOU Proven and good experience in external communications and media relations in a complex organisation (large Corp/company, public sector, or similar preferred) Strong digital-first mindset with confidence in traditional media channels Excellent writing, editing, and proofreading skills with meticulous attention to detail Ability to work at pace, manage competing priorities, and thrive under pressure Outstanding interpersonal skills for engaging senior stakeholders and diverse audiences Excellent experience with content management systems, social media platforms, and MS Office Proactive, adaptable, and enthusiastic approach to identifying opportunities. Welsh-speaking and writing ability would be great. Experience in crisis communications or proactive PR planning Note - if you have No social media experience in a commercial setting, we can't move forward with any applications that do not have commercial experience. Also, we need someone who has done the same job before, hitting the ground running is absolute key (this is not a training role). This is a fantastic opportunity to make an immediate impact in a fast-moving environment. Wrexham, Chester, Mold, Ellesmere Port, Oswestry, Shrewsbury, Birkenhead, Buckley, Holywell, Flint,
Oxford High School is seeking to appoint a Creative Content & Digital Marketing Manager to lead the development and delivery of high-quality digital content and marketing campaigns that support the School's strategic priorities. This role is central to communicating the School's ethos, ambition and distinctive educational experience with clarity and impact. The postholder will shape and evolve the School's digital presence, including oversight of the website and digital channels, ensuring that communications are purposeful, audience-focused and aligned with recruitment, reputation and community engagement objectives. Working closely with the Director of Marketing, Admissions and Communications, the Admissions team and the Marketing & Communications Officer, the successful candidate will translate strategic priorities into compelling campaigns, content and creative outputs. They will lead the planning and delivery of integrated marketing activity across key recruitment moments, including open events and admissions cycles, and will develop engaging content that brings to life the achievements, experiences and aspirations of the School community. The role includes responsibility for managing and developing digital channels, delivering a structured and strategic approach to social media, and overseeing the ongoing development and optimisation of the School's website, including content, user journey and SEO. The postholder will also lead the creation of high-quality visual and written content, including photography, video and editorial features, working with colleagues across the School as well as external creative partners where appropriate. Candidates should have proven experience in digital marketing, content strategy or communications, with strong storytelling ability and experience of producing engaging multimedia content. They will demonstrate a clear understanding of digital platforms and audience engagement, alongside excellent organisational skills and the ability to manage multiple priorities effectively. A collaborative approach and the confidence to contribute both strategically and in a hands-on capacity are essential. This is an excellent opportunity to play a key role in shaping how Oxford High School communicates its identity and impact to a wide and engaged audience. About the School: Since its foundation over 150 years ago, Oxford High School has been innovative and pioneering in its approach to girls' education. Today, Oxford High School is a happy and vibrant place to work: our students are highly motivated and ambitious, supportive yet self-aware. From our youngest Reception pupils through to our longest-serving members of staff, there is a real sense of pride at being part of the Oxford High community. Benefits: As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as: Competitive salaries and pay progression Access to extensive professional development opportunities Training grants for qualifications Generous pension schemes Free life assurance benefit A discount of up to 50% on fees for children at GDST schools Interest free loans for training, computer purchase loans and travel season ticket loans A Cycle to Work scheme Competitive terms and conditions of employment Please click on the apply button to apply. Application Deadline: 23:59 Monday 6th April 2026. Initial Online Interviews will take place on Thursday 9th April 2026. 2nd Stage Interviews will take place in person on Monday 13th April 2026. We reserve the right to change these dates or to interview before this time. We also reserve the right to close this advert early. Therefore, we strongly recommend early applications. The Girls' Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
Mar 23, 2026
Full time
Oxford High School is seeking to appoint a Creative Content & Digital Marketing Manager to lead the development and delivery of high-quality digital content and marketing campaigns that support the School's strategic priorities. This role is central to communicating the School's ethos, ambition and distinctive educational experience with clarity and impact. The postholder will shape and evolve the School's digital presence, including oversight of the website and digital channels, ensuring that communications are purposeful, audience-focused and aligned with recruitment, reputation and community engagement objectives. Working closely with the Director of Marketing, Admissions and Communications, the Admissions team and the Marketing & Communications Officer, the successful candidate will translate strategic priorities into compelling campaigns, content and creative outputs. They will lead the planning and delivery of integrated marketing activity across key recruitment moments, including open events and admissions cycles, and will develop engaging content that brings to life the achievements, experiences and aspirations of the School community. The role includes responsibility for managing and developing digital channels, delivering a structured and strategic approach to social media, and overseeing the ongoing development and optimisation of the School's website, including content, user journey and SEO. The postholder will also lead the creation of high-quality visual and written content, including photography, video and editorial features, working with colleagues across the School as well as external creative partners where appropriate. Candidates should have proven experience in digital marketing, content strategy or communications, with strong storytelling ability and experience of producing engaging multimedia content. They will demonstrate a clear understanding of digital platforms and audience engagement, alongside excellent organisational skills and the ability to manage multiple priorities effectively. A collaborative approach and the confidence to contribute both strategically and in a hands-on capacity are essential. This is an excellent opportunity to play a key role in shaping how Oxford High School communicates its identity and impact to a wide and engaged audience. About the School: Since its foundation over 150 years ago, Oxford High School has been innovative and pioneering in its approach to girls' education. Today, Oxford High School is a happy and vibrant place to work: our students are highly motivated and ambitious, supportive yet self-aware. From our youngest Reception pupils through to our longest-serving members of staff, there is a real sense of pride at being part of the Oxford High community. Benefits: As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as: Competitive salaries and pay progression Access to extensive professional development opportunities Training grants for qualifications Generous pension schemes Free life assurance benefit A discount of up to 50% on fees for children at GDST schools Interest free loans for training, computer purchase loans and travel season ticket loans A Cycle to Work scheme Competitive terms and conditions of employment Please click on the apply button to apply. Application Deadline: 23:59 Monday 6th April 2026. Initial Online Interviews will take place on Thursday 9th April 2026. 2nd Stage Interviews will take place in person on Monday 13th April 2026. We reserve the right to change these dates or to interview before this time. We also reserve the right to close this advert early. Therefore, we strongly recommend early applications. The Girls' Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
About the University and Innovate Surrey Ltd The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision - shaping ourselves into one of the best universities in the world - which we are achieving through the talents and endeavour of every employee. Innovate Surrey Ltd (ISL) is a key part of the Research and Innovation (R&I) Directorate and is a subsidiary company of the University. ISL's mission is to support the delivery of the University's Vision 2041 by translating and commercialising university research into impactful technologies and commercial solutions that address key societal challenges. About the Innovation Support Officer role ISL is seeking a highly organised, proactive and adaptable Innovation Support Officer to join ISL. Reporting to the Senior Project Officer (Innovation) and the Managing Director of ISL , you will provide vital administrative, project, and financial support to the wider ISL team. You will work within the Innovation Support Office, which delivers key services across the Pro-Vice-Chancellor Research & Innovation (PVCRI) portfolio. This role would suit someone who thrives in a fast paced, collaborative environment and enjoys supporting innovation from behind the scenes. You will be confident managing a varied workload, able to work with minimal supervision, and comfortable juggling competing priorities while maintaining excellent attention to detail. Success in this role relies on the ability to work with minimal supervision while managing a diverse workload with competing deadlines. Key responsibilities include: Technology Transfer Support: Supporting various stages of the technology transfer lifecycle through data collation, analysis, and reporting. Financial Support: Processing orders, forecasting, and budget monitoring. Innovation Event Planning & Coordination: Planning and managing internal events and workshops, including guest coordination. Marketing & Communications: Crafting content for newsletters and social media and managing digital assets and websites. Information Management: Maintaining technology transfer pipeline databases and ISL KPI metric databases with high accuracy. Office Management: Managing the MD's diary, arranging travel, taking minutes, and handling general inquiries. About you The successful candidate will have relevant administrative, project or operational experience, ideally gained within a complex organisation such as a university, research environment or innovation led setting. Strong IT skills are essential, particularly in Microsoft Office, alongside experience of database management, reporting or financial administration. Excellent communication skills and a customer focused mindset are key, as you will work closely with academics, professional services colleagues and external partners. A natural problem solver, you will bring initiative, sound judgement and a flexible approach to supporting projects, people and processes that help translate research into real world impact. Above all, we are seeking someone who is motivated by continuous improvement, enjoys working collaboratively, and is keen to contribute to a mission driven team supporting game changing innovation. You will need: Planning Expertise: Good planning and organizing skills, with the flexibility to respond positively to unforeseen problems or changing requirements. Financial Oversight: Experience in processing orders, forecasting, and budget monitoring. Effective Communication: The ability to communicate confidently with people at all levels, ensuring a professional image of ISL is always maintained. Technical Accuracy: Proficient IT skills (MS Office) and experience with database entry, ensuring the accuracy of KPI metric databases. Qualifications: HNC, A level, NVQ 3, or equivalent with relevant experience, or broad vocational experience in similar roles. What we can offer In addition to salary, you will receive: Yearly incremental pay rises. Generous annual leave (25 days holiday, 7 university closure days, and 8 bank holidays). A generous pension and access to world-class leisure facilities on campus. Supportive family-friendly benefits, including an excellent on-site nursery. Click here to find out more about the benefits we offer to support you. How to apply To apply complete the online application form. You may also submit a full CV and cover letter explaining your suitability for the role in no more than two pages if you wish. You should include specific detail about how you meet the essential criteria stated in the person specification, including core competencies. Please note a CV submitted without the online application form will not be accepted. For an informal chat about the role, please contact Jim Shaikh, Managing Director The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
Mar 21, 2026
Full time
About the University and Innovate Surrey Ltd The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision - shaping ourselves into one of the best universities in the world - which we are achieving through the talents and endeavour of every employee. Innovate Surrey Ltd (ISL) is a key part of the Research and Innovation (R&I) Directorate and is a subsidiary company of the University. ISL's mission is to support the delivery of the University's Vision 2041 by translating and commercialising university research into impactful technologies and commercial solutions that address key societal challenges. About the Innovation Support Officer role ISL is seeking a highly organised, proactive and adaptable Innovation Support Officer to join ISL. Reporting to the Senior Project Officer (Innovation) and the Managing Director of ISL , you will provide vital administrative, project, and financial support to the wider ISL team. You will work within the Innovation Support Office, which delivers key services across the Pro-Vice-Chancellor Research & Innovation (PVCRI) portfolio. This role would suit someone who thrives in a fast paced, collaborative environment and enjoys supporting innovation from behind the scenes. You will be confident managing a varied workload, able to work with minimal supervision, and comfortable juggling competing priorities while maintaining excellent attention to detail. Success in this role relies on the ability to work with minimal supervision while managing a diverse workload with competing deadlines. Key responsibilities include: Technology Transfer Support: Supporting various stages of the technology transfer lifecycle through data collation, analysis, and reporting. Financial Support: Processing orders, forecasting, and budget monitoring. Innovation Event Planning & Coordination: Planning and managing internal events and workshops, including guest coordination. Marketing & Communications: Crafting content for newsletters and social media and managing digital assets and websites. Information Management: Maintaining technology transfer pipeline databases and ISL KPI metric databases with high accuracy. Office Management: Managing the MD's diary, arranging travel, taking minutes, and handling general inquiries. About you The successful candidate will have relevant administrative, project or operational experience, ideally gained within a complex organisation such as a university, research environment or innovation led setting. Strong IT skills are essential, particularly in Microsoft Office, alongside experience of database management, reporting or financial administration. Excellent communication skills and a customer focused mindset are key, as you will work closely with academics, professional services colleagues and external partners. A natural problem solver, you will bring initiative, sound judgement and a flexible approach to supporting projects, people and processes that help translate research into real world impact. Above all, we are seeking someone who is motivated by continuous improvement, enjoys working collaboratively, and is keen to contribute to a mission driven team supporting game changing innovation. You will need: Planning Expertise: Good planning and organizing skills, with the flexibility to respond positively to unforeseen problems or changing requirements. Financial Oversight: Experience in processing orders, forecasting, and budget monitoring. Effective Communication: The ability to communicate confidently with people at all levels, ensuring a professional image of ISL is always maintained. Technical Accuracy: Proficient IT skills (MS Office) and experience with database entry, ensuring the accuracy of KPI metric databases. Qualifications: HNC, A level, NVQ 3, or equivalent with relevant experience, or broad vocational experience in similar roles. What we can offer In addition to salary, you will receive: Yearly incremental pay rises. Generous annual leave (25 days holiday, 7 university closure days, and 8 bank holidays). A generous pension and access to world-class leisure facilities on campus. Supportive family-friendly benefits, including an excellent on-site nursery. Click here to find out more about the benefits we offer to support you. How to apply To apply complete the online application form. You may also submit a full CV and cover letter explaining your suitability for the role in no more than two pages if you wish. You should include specific detail about how you meet the essential criteria stated in the person specification, including core competencies. Please note a CV submitted without the online application form will not be accepted. For an informal chat about the role, please contact Jim Shaikh, Managing Director The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description