Interim Fire Safety Works Support Coordinator (Initial 3-Month Contract Immediate Start Potential) Overview We are seeking an experienced interim professional to provide operational support to the Fire and Security Contracts Manager in a large housing association. The role focuses on coordinating the delivery of minor and responsive works arising from fire-related cyclical inspections (including Fire Risk Assessment (FRA) and Fire Door Inspection (FDI) actions) across a diverse property portfolio. This is a hands-on, autonomous position requiring strong initiative, with an emphasis on ensuring safe, timely, compliant, and budget-controlled outcomes for residents. It is ideal for a contractor with proven experience in fire safety compliance and works delivery in regulated environments such as social housing, construction, or property management. Key Responsibilities Support the full delivery cycle of outsourced and internal minor/responsive fire safety works, including scoping, issuing instructions, monitoring progress, verifying completion evidence, and managing contractor performance. Review completed FRA and FDI actions; ensure evidence is satisfactory, validate/audit works (particularly fire door replacements) against manufacturer instructions, accreditation bodies, and relevant technical guidance; upload approved evidence to relevant systems (e.g., SharePoint or compliance hubs). Conduct site inspections, quality audits, and regular meetings with subcontractors to confirm health & safety compliance and adherence to regulatory/legislative requirements. Liaise effectively with internal teams, external contractors, residents, and locality stakeholders to keep all parties informed and maintain collaborative relationships. Manage financial aspects of works delivery, including budget monitoring and control to ensure expenditure remains within agreed limits. Prioritise resident safety and deliver the right outcomes in a timely and compliant manner. Work independently with minimal supervision, demonstrating high levels of initiative and using Microsoft Windows and Office packages proficiently. Essential Requirements Solid knowledge of construction processes and fire safety regulations/standards. Competence to review, validate, and sign off FRA/FDI-related works (including auditing fire door installations). Proven experience in operational coordination, contract/works oversight, subcontractor management, site auditing, and compliance in a regulated sector (e.g., social housing, property services). Strong understanding of health & safety obligations and regulatory compliance in fire safety contexts. Excellent communication and stakeholder management skills. Ability to work autonomously and prioritise effectively. Proficient in Microsoft Office suite.
Mar 25, 2026
Full time
Interim Fire Safety Works Support Coordinator (Initial 3-Month Contract Immediate Start Potential) Overview We are seeking an experienced interim professional to provide operational support to the Fire and Security Contracts Manager in a large housing association. The role focuses on coordinating the delivery of minor and responsive works arising from fire-related cyclical inspections (including Fire Risk Assessment (FRA) and Fire Door Inspection (FDI) actions) across a diverse property portfolio. This is a hands-on, autonomous position requiring strong initiative, with an emphasis on ensuring safe, timely, compliant, and budget-controlled outcomes for residents. It is ideal for a contractor with proven experience in fire safety compliance and works delivery in regulated environments such as social housing, construction, or property management. Key Responsibilities Support the full delivery cycle of outsourced and internal minor/responsive fire safety works, including scoping, issuing instructions, monitoring progress, verifying completion evidence, and managing contractor performance. Review completed FRA and FDI actions; ensure evidence is satisfactory, validate/audit works (particularly fire door replacements) against manufacturer instructions, accreditation bodies, and relevant technical guidance; upload approved evidence to relevant systems (e.g., SharePoint or compliance hubs). Conduct site inspections, quality audits, and regular meetings with subcontractors to confirm health & safety compliance and adherence to regulatory/legislative requirements. Liaise effectively with internal teams, external contractors, residents, and locality stakeholders to keep all parties informed and maintain collaborative relationships. Manage financial aspects of works delivery, including budget monitoring and control to ensure expenditure remains within agreed limits. Prioritise resident safety and deliver the right outcomes in a timely and compliant manner. Work independently with minimal supervision, demonstrating high levels of initiative and using Microsoft Windows and Office packages proficiently. Essential Requirements Solid knowledge of construction processes and fire safety regulations/standards. Competence to review, validate, and sign off FRA/FDI-related works (including auditing fire door installations). Proven experience in operational coordination, contract/works oversight, subcontractor management, site auditing, and compliance in a regulated sector (e.g., social housing, property services). Strong understanding of health & safety obligations and regulatory compliance in fire safety contexts. Excellent communication and stakeholder management skills. Ability to work autonomously and prioritise effectively. Proficient in Microsoft Office suite.
Media & Communications Officer (Asia-Pacific Focus) Location: Central London (Hybrid Working) Rate: 36.01 Umbrella Contract: ASAP - July 2026 (Potential Permanent Opportunity) Overview An exciting opportunity has arisen for an experienced Media & Communications Officer to join a high-profile organisation, supporting international communications activity with a focus on the Asia-Pacific region. This role sits within a fast-paced press office environment and requires strong stakeholder engagement and media handling experience. Key Responsibilities Manage media enquiries and act as part of a busy press office function Build and maintain relationships with national and international media Draft press releases, statements, briefings, and communications plans Support senior stakeholders with media engagement and reputational management Coordinate media activity around international visits and high-profile events Monitor media coverage and evaluate communications impact Support social media activity, particularly LinkedIn and X Qualifications & Experience Needed Proven experience within a press office or media relations role Strong understanding of financial services or wider business environment Experience working in fast-paced, high-profile or politically sensitive settings Excellent written and verbal communication skills Strong organisational skills, particularly around events and stakeholder coordination Desirable: Knowledge of the Asia-Pacific region Background in financial services, government, or trade/business organisations Understanding of economic trends and policy landscape We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Mar 25, 2026
Contractor
Media & Communications Officer (Asia-Pacific Focus) Location: Central London (Hybrid Working) Rate: 36.01 Umbrella Contract: ASAP - July 2026 (Potential Permanent Opportunity) Overview An exciting opportunity has arisen for an experienced Media & Communications Officer to join a high-profile organisation, supporting international communications activity with a focus on the Asia-Pacific region. This role sits within a fast-paced press office environment and requires strong stakeholder engagement and media handling experience. Key Responsibilities Manage media enquiries and act as part of a busy press office function Build and maintain relationships with national and international media Draft press releases, statements, briefings, and communications plans Support senior stakeholders with media engagement and reputational management Coordinate media activity around international visits and high-profile events Monitor media coverage and evaluate communications impact Support social media activity, particularly LinkedIn and X Qualifications & Experience Needed Proven experience within a press office or media relations role Strong understanding of financial services or wider business environment Experience working in fast-paced, high-profile or politically sensitive settings Excellent written and verbal communication skills Strong organisational skills, particularly around events and stakeholder coordination Desirable: Knowledge of the Asia-Pacific region Background in financial services, government, or trade/business organisations Understanding of economic trends and policy landscape We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
FOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location: The successful candidate will be expected to regularly travel to the regional office based in Sheffield. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 23,000 per annum Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities This is an exciting opportunity for someone who is passionate about working with children and supporting them to make a difference in their community. The successful candidate will be part of a small team supporting the delivery of the agency's Participation Service. Arranging activities and workshops for children in our care and children who foster Planning family events and days out Forge close and productive working relationships with regional colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have some experience of working with children and young people, supporting and advocating to ensure their voices are heard Some experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will have excellent communication skills, with an ability to build a strong rapport with both children and adults with an array of different needs and expectations Able to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour Good written skills with Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases Have a full driving licence and unrestricted access to your own vehicle Be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Mar 25, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location: The successful candidate will be expected to regularly travel to the regional office based in Sheffield. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 23,000 per annum Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities This is an exciting opportunity for someone who is passionate about working with children and supporting them to make a difference in their community. The successful candidate will be part of a small team supporting the delivery of the agency's Participation Service. Arranging activities and workshops for children in our care and children who foster Planning family events and days out Forge close and productive working relationships with regional colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have some experience of working with children and young people, supporting and advocating to ensure their voices are heard Some experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will have excellent communication skills, with an ability to build a strong rapport with both children and adults with an array of different needs and expectations Able to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour Good written skills with Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases Have a full driving licence and unrestricted access to your own vehicle Be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
A building surveyor inspects properties to assess their condition, identify defects, and ensure compliance with safety and housing standards. They prepare reports, recommend repairs, and oversee maintenance or improvement works to keep buildings safe, functional, and well-maintained. Client Details One of the largest local authorities in the UK, this organisation manages a substantial portfolio of social housing, providing homes to tens of thousands of residents across a major urban area. It is responsible for maintaining housing stock, delivering repairs and compliance programmes, and supporting communities through tenant-focused services and regeneration initiatives. Description Conduct detailed property inspections across social housing stock, identifying structural defects, damp & mould issues, fire safety risks, and compliance concerns in line with housing standards and legislation. Prepare technical reports, schedules of works, and cost estimates for repairs, planned maintenance, and major refurbishment projects. Manage contractors and oversee works on site, ensuring quality, health & safety compliance, and adherence to budgets and timelines. Strong knowledge of housing regulations, including HHSRS, Decent Homes Standard, disrepair legislation, and compliance programmes such as CWO (Compliance Works Officer) and VPID (Verification of Property Information Data). Effective stakeholder communication, liaising with tenants, housing officers, and local authorities to resolve issues sensitively and maintain high levels of customer satisfaction. Profile Proven experience in building surveying within social housing, with the ability to accurately diagnose defects, specify remedial works, and manage property inspections efficiently. Solid understanding of compliance frameworks (e.g. health & safety, fire risk, damp & mould, and housing standards), with a proactive approach to risk management and regulatory adherence. Strong project and contractor management skills, ensuring works are delivered on time, within budget, and to a high quality standard. Excellent communication and interpersonal abilities, capable of working empathetically with residents while coordinating effectively with internal teams and external contractors. Organised, detail-oriented, and solution-focused, with the ability to manage a varied workload, prioritise tasks, and maintain accurate records and reports. Job Offer Secure contract Immediate start Compeittive Hourly Rate
Mar 25, 2026
Seasonal
A building surveyor inspects properties to assess their condition, identify defects, and ensure compliance with safety and housing standards. They prepare reports, recommend repairs, and oversee maintenance or improvement works to keep buildings safe, functional, and well-maintained. Client Details One of the largest local authorities in the UK, this organisation manages a substantial portfolio of social housing, providing homes to tens of thousands of residents across a major urban area. It is responsible for maintaining housing stock, delivering repairs and compliance programmes, and supporting communities through tenant-focused services and regeneration initiatives. Description Conduct detailed property inspections across social housing stock, identifying structural defects, damp & mould issues, fire safety risks, and compliance concerns in line with housing standards and legislation. Prepare technical reports, schedules of works, and cost estimates for repairs, planned maintenance, and major refurbishment projects. Manage contractors and oversee works on site, ensuring quality, health & safety compliance, and adherence to budgets and timelines. Strong knowledge of housing regulations, including HHSRS, Decent Homes Standard, disrepair legislation, and compliance programmes such as CWO (Compliance Works Officer) and VPID (Verification of Property Information Data). Effective stakeholder communication, liaising with tenants, housing officers, and local authorities to resolve issues sensitively and maintain high levels of customer satisfaction. Profile Proven experience in building surveying within social housing, with the ability to accurately diagnose defects, specify remedial works, and manage property inspections efficiently. Solid understanding of compliance frameworks (e.g. health & safety, fire risk, damp & mould, and housing standards), with a proactive approach to risk management and regulatory adherence. Strong project and contractor management skills, ensuring works are delivered on time, within budget, and to a high quality standard. Excellent communication and interpersonal abilities, capable of working empathetically with residents while coordinating effectively with internal teams and external contractors. Organised, detail-oriented, and solution-focused, with the ability to manage a varied workload, prioritise tasks, and maintain accurate records and reports. Job Offer Secure contract Immediate start Compeittive Hourly Rate
BDS are currently recruiting for a Reapirs Customer Service Advisor to work with a well known Housing Association in their office in Chelmsford. Main duties include but are not limited too; Acting as the first point of contact for resident enquiries via telephone Assisting residents in the diagnostics required to report routine repairs, and raising these repairs on our CRM Helping tenants to raise other cases and tasks, such as a report of antisocial behaviour, and recording details as appropriate Raising, chasing and escalating tenant complaints as required Assisting residents to make payments, such as for rent or service charges Liaising with local Housing Officers to facilitate requests from their residents Utilising excellent communication skills to resolve calls promptly and effectively, in-line with the CSC s expected service level Delivering excellent customer service and ensuring a high rate of first contact resolution (FCR), in-line with the CSC s KPIs Hours; 35 hours per week between the hours of 08:00 and 17:30 on a rota basis, Monday to Friday. Pay rate; £14.48ph PAYE - £19.15ph UMB This is a temp ongoing role Start date for this position is the 23rd March and is non-negotiable due to training taking place in the first 2 weeks. Please only apply if you can commit to starting on this day! Apply now for immediate consideration!
Mar 25, 2026
Full time
BDS are currently recruiting for a Reapirs Customer Service Advisor to work with a well known Housing Association in their office in Chelmsford. Main duties include but are not limited too; Acting as the first point of contact for resident enquiries via telephone Assisting residents in the diagnostics required to report routine repairs, and raising these repairs on our CRM Helping tenants to raise other cases and tasks, such as a report of antisocial behaviour, and recording details as appropriate Raising, chasing and escalating tenant complaints as required Assisting residents to make payments, such as for rent or service charges Liaising with local Housing Officers to facilitate requests from their residents Utilising excellent communication skills to resolve calls promptly and effectively, in-line with the CSC s expected service level Delivering excellent customer service and ensuring a high rate of first contact resolution (FCR), in-line with the CSC s KPIs Hours; 35 hours per week between the hours of 08:00 and 17:30 on a rota basis, Monday to Friday. Pay rate; £14.48ph PAYE - £19.15ph UMB This is a temp ongoing role Start date for this position is the 23rd March and is non-negotiable due to training taking place in the first 2 weeks. Please only apply if you can commit to starting on this day! Apply now for immediate consideration!
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Fire Risk Assessor Based at Clockwise Wood Green - London - covering London £47,496 - £51,500 per year 35 hours per week We have an opportunity for a Fire Risk Assessor to join our Fire and Security team, based in London. You will be working in a team primarily carrying out fire risk assessments and also assisting in carrying out secondary inspections of pre and post remedial works for the full portfolio of properties, ensuring high standards of safety are maintained. This will be a balance of site and home working. Our Compliance team are responsible for managing compliance responsibilities consisting of gas servicing and fire risk assessments to ensure properties comply with legislation with our priority being the safety of our residents. The role of Fire Risk Assessor will include: Undertaking fire risk assessments, audits, inspections and surveys in line with organisational policies and procedures Producing and maintaining reports/documentation for fire risk assessment specifications, with the ability to demonstrate inspections and remedial actions meet KPIs Coordinating, communicating and maintaining relationships with internal and external stakeholders, identifying any shortfalls in service delivery Raising awareness of fire risks and promoting fire safety measures Skills and experiences: To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to Fire Risk Assessor Level 4 (FPA) or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted. Recent experience of undertaking a similar role such as Fire Risk Surveyor, Fire Risk Assessor or Fire Safety Officer Proven track record of conducting fire risk assessments ideally gained in the social housing or construction sector (or similar) Some knowledge of Fire regulations including the Regulatory Reform (Fire Safety) Order 2005, legislation and current and good practice Proven experience of working to deadlines and prioritising work loads Working knowledge of Microsoft packages including Word, Excel and Outlook Travel is a requirement of the role, therefore a full valid driving licence is essential About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £35,468 with an additional policy allowance of £12,027 per annum (rising to £37,335 with an additional policy allowance of £12,660 annum after 12 months, subject to satisfactory performance) If qualified to FPA Level 4 role salary is £35,468 with an additional policy allowance of £13,456 per annum (rising to £37,335 with an additional policy allowance of £14,165 per annum after 12 months, subject to satisfactory performance)
Mar 25, 2026
Full time
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Fire Risk Assessor Based at Clockwise Wood Green - London - covering London £47,496 - £51,500 per year 35 hours per week We have an opportunity for a Fire Risk Assessor to join our Fire and Security team, based in London. You will be working in a team primarily carrying out fire risk assessments and also assisting in carrying out secondary inspections of pre and post remedial works for the full portfolio of properties, ensuring high standards of safety are maintained. This will be a balance of site and home working. Our Compliance team are responsible for managing compliance responsibilities consisting of gas servicing and fire risk assessments to ensure properties comply with legislation with our priority being the safety of our residents. The role of Fire Risk Assessor will include: Undertaking fire risk assessments, audits, inspections and surveys in line with organisational policies and procedures Producing and maintaining reports/documentation for fire risk assessment specifications, with the ability to demonstrate inspections and remedial actions meet KPIs Coordinating, communicating and maintaining relationships with internal and external stakeholders, identifying any shortfalls in service delivery Raising awareness of fire risks and promoting fire safety measures Skills and experiences: To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to Fire Risk Assessor Level 4 (FPA) or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted. Recent experience of undertaking a similar role such as Fire Risk Surveyor, Fire Risk Assessor or Fire Safety Officer Proven track record of conducting fire risk assessments ideally gained in the social housing or construction sector (or similar) Some knowledge of Fire regulations including the Regulatory Reform (Fire Safety) Order 2005, legislation and current and good practice Proven experience of working to deadlines and prioritising work loads Working knowledge of Microsoft packages including Word, Excel and Outlook Travel is a requirement of the role, therefore a full valid driving licence is essential About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £35,468 with an additional policy allowance of £12,027 per annum (rising to £37,335 with an additional policy allowance of £12,660 annum after 12 months, subject to satisfactory performance) If qualified to FPA Level 4 role salary is £35,468 with an additional policy allowance of £13,456 per annum (rising to £37,335 with an additional policy allowance of £14,165 per annum after 12 months, subject to satisfactory performance)
A leading housing organisation is looking for up to 6 Call Center Officers to work either Monday till Friday (35 hours per week) with 1 hr break to be based in a busy contact center in Chelmsford to start on the 23rd March. Start date for these roles is the 23rd March and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be based full time in the office until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: (Apply online only), (Apply online only), (Apply online only), (Apply online only), You'll be given your rota in advance Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 14.48 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Mar 25, 2026
Contractor
A leading housing organisation is looking for up to 6 Call Center Officers to work either Monday till Friday (35 hours per week) with 1 hr break to be based in a busy contact center in Chelmsford to start on the 23rd March. Start date for these roles is the 23rd March and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be based full time in the office until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: (Apply online only), (Apply online only), (Apply online only), (Apply online only), You'll be given your rota in advance Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 14.48 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Temporary Housing Officer Manchester (3-Month Contract, Potential Extension) Location: Manchester Contract: Temporary (3 months, with potential for extension) Pay Rate: Competitive (dependent on experience) Start Date: ASAP We are currently recruiting for an experienced Housing Officer to join a well-established organisation in Manchester on an initial 3-month temporary contract, with the possibility of extension. This is a fantastic opportunity for a proactive and customer-focused individual to make an immediate impact within a busy housing team. Key Responsibilities: Managing a designated patch of properties and tenants Delivering a high-quality housing management service Handling tenancy-related matters including sign-ups, terminations, and breaches Managing low-level anti-social behaviour (ASB) cases Supporting the management of rent arrears , including monitoring accounts and engaging with tenants to agree repayment plans Conducting property inspections and estate visits Supporting tenants with sustainment and signposting to relevant services Liaising with internal teams and external agencies Requirements: Previous experience in a Housing Officer or similar role Experience dealing with rent arrears and income collection Knowledge of housing legislation and tenancy management Experience handling low-level ASB cases Excellent communication and interpersonal skills Ability to manage a varied workload independently Full UK driving licence and access to a vehicle (desirable) What s on Offer: Immediate start Competitive hourly rate Opportunity for contract extension Valuable experience within a reputable organisation If you are an experienced Housing professional available at short notice and looking for your next opportunity, we would love to hear from you. Apply now or get in touch for more information.
Mar 25, 2026
Seasonal
Temporary Housing Officer Manchester (3-Month Contract, Potential Extension) Location: Manchester Contract: Temporary (3 months, with potential for extension) Pay Rate: Competitive (dependent on experience) Start Date: ASAP We are currently recruiting for an experienced Housing Officer to join a well-established organisation in Manchester on an initial 3-month temporary contract, with the possibility of extension. This is a fantastic opportunity for a proactive and customer-focused individual to make an immediate impact within a busy housing team. Key Responsibilities: Managing a designated patch of properties and tenants Delivering a high-quality housing management service Handling tenancy-related matters including sign-ups, terminations, and breaches Managing low-level anti-social behaviour (ASB) cases Supporting the management of rent arrears , including monitoring accounts and engaging with tenants to agree repayment plans Conducting property inspections and estate visits Supporting tenants with sustainment and signposting to relevant services Liaising with internal teams and external agencies Requirements: Previous experience in a Housing Officer or similar role Experience dealing with rent arrears and income collection Knowledge of housing legislation and tenancy management Experience handling low-level ASB cases Excellent communication and interpersonal skills Ability to manage a varied workload independently Full UK driving licence and access to a vehicle (desirable) What s on Offer: Immediate start Competitive hourly rate Opportunity for contract extension Valuable experience within a reputable organisation If you are an experienced Housing professional available at short notice and looking for your next opportunity, we would love to hear from you. Apply now or get in touch for more information.
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annumLocation: Southend on Sea, Essex (hybrid: office and remote)Hours: 37 per week, permanent (occasional evenings/weekends)Closing date: 14th April 2026Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
Mar 25, 2026
Full time
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annumLocation: Southend on Sea, Essex (hybrid: office and remote)Hours: 37 per week, permanent (occasional evenings/weekends)Closing date: 14th April 2026Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
James Andrew Recruitment Solutions (JAR Solutions)
Peterborough, Cambridgeshire
Our client, based nationwide , is currently recruiting for a SAR Officer on a 6-month temporary contract. The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience for this position. Job overview: On site presence once per week required Office locations: Peterborough and Milton Keynes Processing SAR requests with minimal supervision Must have a high competency with Office 365 Previous social housing experience, as well as the use of Microsoft Dynamic system or Open Housing Rewards and Benefits: Hybrid working Flexible working days Working hours: 37 hours per week Monday - Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £250 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Mar 25, 2026
Seasonal
Our client, based nationwide , is currently recruiting for a SAR Officer on a 6-month temporary contract. The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience for this position. Job overview: On site presence once per week required Office locations: Peterborough and Milton Keynes Processing SAR requests with minimal supervision Must have a high competency with Office 365 Previous social housing experience, as well as the use of Microsoft Dynamic system or Open Housing Rewards and Benefits: Hybrid working Flexible working days Working hours: 37 hours per week Monday - Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £250 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Victim Support is proud to provide an Affected by Crime (ABC) service across Humberside which provides a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information. We are currently looking for an Engagement Officer to join the team working 22.5 hours per week. This role is home-based with regular travel required throughout the Humberside region. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role We are looking for a self-motivated and enthusiastic individual who will promote and increase engagement with the Humberside ABC Service. The Humberside ABC service provides services to anyone affected by crime and as an Engagement Officer you will work alongside our team to enhance the offer we provide by promoting the service and working with our partners including the police. As an Engagement Officer you will be responsible for: Promoting the work of the service through events and presentations Providing training and awareness sessions to partner agencies including Humberside Police Maintaining and developing our online presence including updating website information and controlling our social media accounts Income generation and identifying fundraising opportunities We are looking for someone with strong communication skills who is motivated, engaging and innovative. As an Engagement Officer, you will play an integral part in developing and embedding our Criminal Justice Champion (CJC) and Victim Friendly Organisation (VFO) programs across Humberside to ensure that victims have a voice within the criminal justice system and organisations are promoting victim's rights and voices. You will attend events, network with other agencies and develop and deliver presentations to both internal and external colleagues, community groups and other identified audiences. This means that although the role is home-based, regular travel is required within Humberside and occasionally across the wider region. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Mar 25, 2026
Full time
Victim Support is proud to provide an Affected by Crime (ABC) service across Humberside which provides a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information. We are currently looking for an Engagement Officer to join the team working 22.5 hours per week. This role is home-based with regular travel required throughout the Humberside region. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role We are looking for a self-motivated and enthusiastic individual who will promote and increase engagement with the Humberside ABC Service. The Humberside ABC service provides services to anyone affected by crime and as an Engagement Officer you will work alongside our team to enhance the offer we provide by promoting the service and working with our partners including the police. As an Engagement Officer you will be responsible for: Promoting the work of the service through events and presentations Providing training and awareness sessions to partner agencies including Humberside Police Maintaining and developing our online presence including updating website information and controlling our social media accounts Income generation and identifying fundraising opportunities We are looking for someone with strong communication skills who is motivated, engaging and innovative. As an Engagement Officer, you will play an integral part in developing and embedding our Criminal Justice Champion (CJC) and Victim Friendly Organisation (VFO) programs across Humberside to ensure that victims have a voice within the criminal justice system and organisations are promoting victim's rights and voices. You will attend events, network with other agencies and develop and deliver presentations to both internal and external colleagues, community groups and other identified audiences. This means that although the role is home-based, regular travel is required within Humberside and occasionally across the wider region. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
IAM RoadSmart is the UK's leading road safety charity. Their role is simple, yet vital - to make journeys safer for everyone who uses the road. Between four and five people lose their lives on UK roads every day, and more than 75 are seriously injured in collisions. Each death leaves a family grieving, and every serious injury can change lives forever. The charity is working to change this through education and training programmes, alongside campaigning for policy reforms to make roads safer for everyone. Chief Executive Officer £110,000 + benefits Hybrid working - At least 3 days in the office, Welwyn Garden City area Joining the organisation in its 70th anniversary year, the new Chief Executive Officer will provide inspiring, person-centred leadership to their committed teams and volunteers. They will work closely with members, partners, and stakeholders to influence policy, behaviour, and public understanding of road safety, while applying strategic and commercial expertise to secure long-term financial sustainability, diversify income, and maximise charitable impact. We are seeking a proven senior leader, ideally from a membership, not-for-profit, or service-led organisation. Knowledge of the road safety or transport sector is desirable but not essential. The successful candidate will have a strong track record of delivering commercially sustainable growth, sound financial stewardship, and influencing policy, government, or regulatory stakeholders. Key responsibilities include: Ensure financial sustainability through budgeting, forecasting, risk management, and investment planning. Lead the development and delivery of the strategic plan with the Board. Drive growth across membership, training, fundraising, and commercial activities, including partnerships and sponsorships. Enhance the organisation's influence, visibility, and impact in road safety and driver/rider training. Serve as the chief ambassador and spokesperson to members, partners, government, and media. If you are passionate about making our roads safer and enhancing driver education, we would love to hear from you. For further details and information on how to apply, please visit our dedicated microsite: IAM RoadSmart How to Apply To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below. Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable. If you wish to apply using an alternative format, please contact Prospectus on or email For guidance on formulating your supporting statement, please review our guide How to Write a Cover Letter for a Charity Leadership Role - If you would like to have an informal conversation about the role, please contact our retained partners: or At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. Recruitment Timetable: Deadline for applications: Sunday 29th March (midnight). Interviews with Prospectus: w/c 13th April. Interviews with IAM RoadSmart: 30th April and/or 1st May.
Mar 25, 2026
Full time
IAM RoadSmart is the UK's leading road safety charity. Their role is simple, yet vital - to make journeys safer for everyone who uses the road. Between four and five people lose their lives on UK roads every day, and more than 75 are seriously injured in collisions. Each death leaves a family grieving, and every serious injury can change lives forever. The charity is working to change this through education and training programmes, alongside campaigning for policy reforms to make roads safer for everyone. Chief Executive Officer £110,000 + benefits Hybrid working - At least 3 days in the office, Welwyn Garden City area Joining the organisation in its 70th anniversary year, the new Chief Executive Officer will provide inspiring, person-centred leadership to their committed teams and volunteers. They will work closely with members, partners, and stakeholders to influence policy, behaviour, and public understanding of road safety, while applying strategic and commercial expertise to secure long-term financial sustainability, diversify income, and maximise charitable impact. We are seeking a proven senior leader, ideally from a membership, not-for-profit, or service-led organisation. Knowledge of the road safety or transport sector is desirable but not essential. The successful candidate will have a strong track record of delivering commercially sustainable growth, sound financial stewardship, and influencing policy, government, or regulatory stakeholders. Key responsibilities include: Ensure financial sustainability through budgeting, forecasting, risk management, and investment planning. Lead the development and delivery of the strategic plan with the Board. Drive growth across membership, training, fundraising, and commercial activities, including partnerships and sponsorships. Enhance the organisation's influence, visibility, and impact in road safety and driver/rider training. Serve as the chief ambassador and spokesperson to members, partners, government, and media. If you are passionate about making our roads safer and enhancing driver education, we would love to hear from you. For further details and information on how to apply, please visit our dedicated microsite: IAM RoadSmart How to Apply To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below. Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable. If you wish to apply using an alternative format, please contact Prospectus on or email For guidance on formulating your supporting statement, please review our guide How to Write a Cover Letter for a Charity Leadership Role - If you would like to have an informal conversation about the role, please contact our retained partners: or At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. Recruitment Timetable: Deadline for applications: Sunday 29th March (midnight). Interviews with Prospectus: w/c 13th April. Interviews with IAM RoadSmart: 30th April and/or 1st May.
Description Our local government clients in Lambeth, London, are seeking a Parking Representation Officer. Investigating and responding to all challenges, representations and appeals received at all stages of the statutory process regarding Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with policies, procedures and any legislative responsibilities. To ensure the production of high-quality responses to set productivity targets. To produce work to a consistently high standard, often under strict, tight deadlines. Knowledge, experience, and aptitude to weigh the evidence in each case and make balanced judgments. Responsibilities To prioritise and manage own workload and tasks in response to changing demands from management. To investigate all challenges and representations received against disputed PCNs/FPNs, critically assessing the outcome before responding to the motorist with the formal decision. If evidence is incomplete, the court may request additional information to support either party's claims. To deal with transfer of liability in change of ownership or contract hire, payment-related enquiries, and enquiries or representations with payments attached. To ensure that all correspondence is replied to in accordance with best practice and in plain English. To ensure that daily quality and quantity performance standards are met or exceeded and that letters conform to relevant quality, policy and legislative standards. To request refunds of PCNs/FPNs when required in accordance with Parking Service processes and policies. To administer and respond to Charge Certificate correspondence in line with quality and performance standards. To liaise with the County Court to administer Witness Statements (or statutory declarations where necessary) and Late Witness Statements and outcomes, ensuring that relevant policies and procedures are maintained and followed. To liaise with outside Debt Collection or Bailiff Agents to resolve disputed PCNs and to administer the bailiff returns process, ensuring that the debt is administered within legal constraints and according to policies and procedures. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ or equivalent standard and evidence of continuing professional development Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Working knowledge of the services that fall under the Environment portfolio. Knowledge of the key systems used in Parking Services, in particular Liberator, Response Master, etc. An Understanding of legislation and the statutory processes that need to be followed across the portfolio, with a particular emphasis on areas where there are high volumes of contact, such as parking. Strong grasp of plain English concepts and being able to demonstrate this in verbal and written communications. Proficient in the use of the Microsoft Office suite; Word, Excel and Outlook. Experience in analysing data and carrying out investigations to inform decisions. Experience of working within a busy, target-driven environment and effectively prioritising and managing own workload. Experience in using computer systems and databases. Compliance Requirements 3 Years References Enhanced CRB/DBS is required Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Mar 25, 2026
Contractor
Description Our local government clients in Lambeth, London, are seeking a Parking Representation Officer. Investigating and responding to all challenges, representations and appeals received at all stages of the statutory process regarding Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with policies, procedures and any legislative responsibilities. To ensure the production of high-quality responses to set productivity targets. To produce work to a consistently high standard, often under strict, tight deadlines. Knowledge, experience, and aptitude to weigh the evidence in each case and make balanced judgments. Responsibilities To prioritise and manage own workload and tasks in response to changing demands from management. To investigate all challenges and representations received against disputed PCNs/FPNs, critically assessing the outcome before responding to the motorist with the formal decision. If evidence is incomplete, the court may request additional information to support either party's claims. To deal with transfer of liability in change of ownership or contract hire, payment-related enquiries, and enquiries or representations with payments attached. To ensure that all correspondence is replied to in accordance with best practice and in plain English. To ensure that daily quality and quantity performance standards are met or exceeded and that letters conform to relevant quality, policy and legislative standards. To request refunds of PCNs/FPNs when required in accordance with Parking Service processes and policies. To administer and respond to Charge Certificate correspondence in line with quality and performance standards. To liaise with the County Court to administer Witness Statements (or statutory declarations where necessary) and Late Witness Statements and outcomes, ensuring that relevant policies and procedures are maintained and followed. To liaise with outside Debt Collection or Bailiff Agents to resolve disputed PCNs and to administer the bailiff returns process, ensuring that the debt is administered within legal constraints and according to policies and procedures. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ or equivalent standard and evidence of continuing professional development Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Working knowledge of the services that fall under the Environment portfolio. Knowledge of the key systems used in Parking Services, in particular Liberator, Response Master, etc. An Understanding of legislation and the statutory processes that need to be followed across the portfolio, with a particular emphasis on areas where there are high volumes of contact, such as parking. Strong grasp of plain English concepts and being able to demonstrate this in verbal and written communications. Proficient in the use of the Microsoft Office suite; Word, Excel and Outlook. Experience in analysing data and carrying out investigations to inform decisions. Experience of working within a busy, target-driven environment and effectively prioritising and managing own workload. Experience in using computer systems and databases. Compliance Requirements 3 Years References Enhanced CRB/DBS is required Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
A leading housing organisation is looking for up to 6 Call Center Officers to work out of hours on a rota basis only (PM) from : TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) There will be a 1 hr break on sat and sun to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 20th April and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 15.93 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Mar 25, 2026
Full time
A leading housing organisation is looking for up to 6 Call Center Officers to work out of hours on a rota basis only (PM) from : TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) There will be a 1 hr break on sat and sun to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 20th April and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 15.93 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
A leading housing organisation is looking for up to 6 Call Center Officers to work weekends only from either: 11:00 am till 22:00pm, 13:00pm till 22pm or 08:00am till 17:00pm There will be a 1 hr break to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 20th April and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: 11:00 am till 22:00pm, 13:00pm till 22pm or 08:00am till 17:00pm (Please state your preference) Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 15.93 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Mar 25, 2026
Full time
A leading housing organisation is looking for up to 6 Call Center Officers to work weekends only from either: 11:00 am till 22:00pm, 13:00pm till 22pm or 08:00am till 17:00pm There will be a 1 hr break to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 20th April and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: 11:00 am till 22:00pm, 13:00pm till 22pm or 08:00am till 17:00pm (Please state your preference) Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 15.93 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Mar 24, 2026
Full time
Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Social Media Officer Location: Remote (UK based) with frequent travel to office/events Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Social Media Officer role: Are you passionate about making a difference for women and children facing up to domestic abuse and ready to help us build a society where violence against women and girls is no longer tolerated? The post holder will have at least 2 years experience running multi-social media channels for an organisation and creating captivating, current content, including video. We re looking for a creative, agile and impactful professional to develop, maintain and monitor our social media communications. As well as creating content for our various social media channels, you ll also be monitoring engagement, looking after community management and initiating platforms and campaigns. The post will also support our wider communications and media activity. Key duties and responsibilities of the Social Media Officer : To plan, create and post social media content for Women s Aid channels in liaison with relevant stakeholders (both internal and external) To inform the organisation s social media strategy, liaising with relevant colleagues to ensure a coordinated approach around campaigns, events and external affairs To horizon scan and monitor the news agenda to help build reactive content and assess potential reputational and safeguarding risks To develop and maintain the implementation of new functions across social media To report on social media activity, and employ digital marketing analytics Using social and website insights/analytics data to inform activities and benchmark against KPI s and other organisations To seek out opportunities for engagement and to engage with high-profile social media accounts, including VIP ambassadors, influencers and relevant decision makers and stakeholders To support internal and relevant external stakeholders with social media content, conduct and skills advising, training, etc up to and including the chief executive. To support the chief executive s social media activity and engagement, posting on their behalf when necessary. To support the marketing and promotion of Women s Aid websites and products To create digital assets for distribution on social media using tools such as Canva, in line with Women s Aid branding guidelines To create and edit video assets for social media To appear front and back of camera as you direct and host video content, or liaise with others and guide them as presenters What we are looking for in our Social Media Officer : Educated to degree level or equivalent At least 2 years experience running multi-platform social media in a professional capacity A wide range of content-creation experience, including directing, hosting and editing video Confident in creating powerful design graphics and re-sizing images for use on social media, using design programmes like Canva Experience in paid socials campaigns, working cross departments and with external stakeholders (either third parties involved or agencies) Abreast of latest social media developments and landscape, including relevant platform and technological advances Video creation and editing skills Collecting and reporting on social media analytics, using as part of cycle of evaluation and improvement and to improve marketing capability An understanding of the issues involved in publicising and presenting a sensitive subject like domestic abuse to the public and media Benefits of joining us as our Social Media Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Mar 24, 2026
Full time
Social Media Officer Location: Remote (UK based) with frequent travel to office/events Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Social Media Officer role: Are you passionate about making a difference for women and children facing up to domestic abuse and ready to help us build a society where violence against women and girls is no longer tolerated? The post holder will have at least 2 years experience running multi-social media channels for an organisation and creating captivating, current content, including video. We re looking for a creative, agile and impactful professional to develop, maintain and monitor our social media communications. As well as creating content for our various social media channels, you ll also be monitoring engagement, looking after community management and initiating platforms and campaigns. The post will also support our wider communications and media activity. Key duties and responsibilities of the Social Media Officer : To plan, create and post social media content for Women s Aid channels in liaison with relevant stakeholders (both internal and external) To inform the organisation s social media strategy, liaising with relevant colleagues to ensure a coordinated approach around campaigns, events and external affairs To horizon scan and monitor the news agenda to help build reactive content and assess potential reputational and safeguarding risks To develop and maintain the implementation of new functions across social media To report on social media activity, and employ digital marketing analytics Using social and website insights/analytics data to inform activities and benchmark against KPI s and other organisations To seek out opportunities for engagement and to engage with high-profile social media accounts, including VIP ambassadors, influencers and relevant decision makers and stakeholders To support internal and relevant external stakeholders with social media content, conduct and skills advising, training, etc up to and including the chief executive. To support the chief executive s social media activity and engagement, posting on their behalf when necessary. To support the marketing and promotion of Women s Aid websites and products To create digital assets for distribution on social media using tools such as Canva, in line with Women s Aid branding guidelines To create and edit video assets for social media To appear front and back of camera as you direct and host video content, or liaise with others and guide them as presenters What we are looking for in our Social Media Officer : Educated to degree level or equivalent At least 2 years experience running multi-platform social media in a professional capacity A wide range of content-creation experience, including directing, hosting and editing video Confident in creating powerful design graphics and re-sizing images for use on social media, using design programmes like Canva Experience in paid socials campaigns, working cross departments and with external stakeholders (either third parties involved or agencies) Abreast of latest social media developments and landscape, including relevant platform and technological advances Video creation and editing skills Collecting and reporting on social media analytics, using as part of cycle of evaluation and improvement and to improve marketing capability An understanding of the issues involved in publicising and presenting a sensitive subject like domestic abuse to the public and media Benefits of joining us as our Social Media Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Administrator DN9, Doncaster 8:30am 5:00pm £28,000 - £30,000 DOE Looking for someone to start asap This role would be suitable for someone with a background in social housing repairs or planned works background. Also someone who has previously worked within a council, housing provider or contractor. The role You will play a key role in supporting the delivery of our refurbishment programmes by providing contract administration and call handling support. This will involve acting as a central point of contact, responding to enquiries and ensuring clear and professional communication with clients, tenants, and subcontractors. You will be responsible for maintaining accurate and up-to-date records across both the client s system and our in-house platform. This includes regularly updating job statuses, tracking progress and ensuring all information is recorded correctly to support reporting and operational efficiency. In addition, you will support the coordination of administrative activities across the service. This will involve scheduling and confirming appointments with tenants and subcontractors, managing diaries and ensuring all parties are informed and prepared. Key Responsibilities Provide administrative support to operational teams delivering planned works programmes Manage and update job records, work orders and scheduling systems Liaise with residents to arrange appointments and ensure access to properties Handle inbound calls and queries, resolving issues in a professional and timely manner Support supervisors, contract managers and resident liaison officers Maintain accurate documentation for compliance and audit purposes Monitor progress of works (e.g. kitchens, bathrooms, externals, damp & mould) Assist with reporting, KPIs and performance tracking Ensure excellent customer service aligned with social housing standards Essential Experience Previous experience in social housing repairs or planned maintenance Strong understanding of housing works such as Kitchens & bathrooms / External works (roofing, windows, doors, etc.) / Damp & mould remediation Experience working for one of the following - Local authority / council / Housing association / registered provider / Social housing contractor Experience using scheduling or job management systems (e.g. repairs systems) Strong administrative and organisational skills Excellent communication skills EMA25
Mar 24, 2026
Full time
Administrator DN9, Doncaster 8:30am 5:00pm £28,000 - £30,000 DOE Looking for someone to start asap This role would be suitable for someone with a background in social housing repairs or planned works background. Also someone who has previously worked within a council, housing provider or contractor. The role You will play a key role in supporting the delivery of our refurbishment programmes by providing contract administration and call handling support. This will involve acting as a central point of contact, responding to enquiries and ensuring clear and professional communication with clients, tenants, and subcontractors. You will be responsible for maintaining accurate and up-to-date records across both the client s system and our in-house platform. This includes regularly updating job statuses, tracking progress and ensuring all information is recorded correctly to support reporting and operational efficiency. In addition, you will support the coordination of administrative activities across the service. This will involve scheduling and confirming appointments with tenants and subcontractors, managing diaries and ensuring all parties are informed and prepared. Key Responsibilities Provide administrative support to operational teams delivering planned works programmes Manage and update job records, work orders and scheduling systems Liaise with residents to arrange appointments and ensure access to properties Handle inbound calls and queries, resolving issues in a professional and timely manner Support supervisors, contract managers and resident liaison officers Maintain accurate documentation for compliance and audit purposes Monitor progress of works (e.g. kitchens, bathrooms, externals, damp & mould) Assist with reporting, KPIs and performance tracking Ensure excellent customer service aligned with social housing standards Essential Experience Previous experience in social housing repairs or planned maintenance Strong understanding of housing works such as Kitchens & bathrooms / External works (roofing, windows, doors, etc.) / Damp & mould remediation Experience working for one of the following - Local authority / council / Housing association / registered provider / Social housing contractor Experience using scheduling or job management systems (e.g. repairs systems) Strong administrative and organisational skills Excellent communication skills EMA25
Join Our Client Devon and Cornwall Police OPCC's Team as a Customer Service Support Officer! Are you passionate about public service and making a difference in your community? We are seeking a dedicated and enthusiastic Customer Service Support Officer to join their team on a temporary basis. This is an exciting opportunity to be the first point of contact for the public, ensuring their voices are heard and their needs are met! Position Details: Contract Type: Temporary Hourly Rate: 13.33 Working Pattern: Full Time Your Role: As a Customer Service Support Officer, you will play a vital role in our organization. Your principal responsibilities will include: Being the First Point of Contact: Handle communications via telephone, email, letters, and social media, providing timely and professional responses. Providing Support: Offer information, advice, and guidance to the public and partner agencies. Managing Communications: Oversee OPCC phonelines and social media, ensuring all inquiries are addressed. Risk Assessment: Conduct dynamic risk assessments for each contact and escalate issues as necessary. Correspondence Management: Draft responses to correspondence and liaise with police contacts to support inquiries. Data Management: Accurately record all correspondence and monitor follow-up requirements, ensuring compliance with data protection regulations. Engaging with the Community: Organize and attend public engagement events to promote our initiatives. What We're Looking For: To excel in this role, you should possess: Communication Skills: Exceptional oral, listening, and written communication abilities. Interpersonal Skills: The ability to engage with diverse stakeholders, from government officials to vulnerable individuals. Analytical Skills: Strong critical thinking and problem-solving capabilities. Customer Service Experience: A knack for resolving issues and managing conflicts effectively. IT Proficiency: Familiarity with Microsoft Office and relevant IT systems. Essential Qualifications: Education: GCSEs (grade 9-4/A-C) or equivalent in English and Maths. Customer Service Experience: Previous experience in a customer-focused role is advantageous but not required; we support apprenticeship opportunities! Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years Key Behaviors We Value: Openness to Change: Adaptable and willing to embrace new ideas. Teamwork: Collaborative spirit and supportive of team goals. Community Focus: Commitment to providing outstanding service to the public. Resilience: Calm and confident in challenging situations. Note: This role may require evening and weekend work to support community engagement activities. We are committed to ensuring a safe and supportive work environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 24, 2026
Seasonal
Join Our Client Devon and Cornwall Police OPCC's Team as a Customer Service Support Officer! Are you passionate about public service and making a difference in your community? We are seeking a dedicated and enthusiastic Customer Service Support Officer to join their team on a temporary basis. This is an exciting opportunity to be the first point of contact for the public, ensuring their voices are heard and their needs are met! Position Details: Contract Type: Temporary Hourly Rate: 13.33 Working Pattern: Full Time Your Role: As a Customer Service Support Officer, you will play a vital role in our organization. Your principal responsibilities will include: Being the First Point of Contact: Handle communications via telephone, email, letters, and social media, providing timely and professional responses. Providing Support: Offer information, advice, and guidance to the public and partner agencies. Managing Communications: Oversee OPCC phonelines and social media, ensuring all inquiries are addressed. Risk Assessment: Conduct dynamic risk assessments for each contact and escalate issues as necessary. Correspondence Management: Draft responses to correspondence and liaise with police contacts to support inquiries. Data Management: Accurately record all correspondence and monitor follow-up requirements, ensuring compliance with data protection regulations. Engaging with the Community: Organize and attend public engagement events to promote our initiatives. What We're Looking For: To excel in this role, you should possess: Communication Skills: Exceptional oral, listening, and written communication abilities. Interpersonal Skills: The ability to engage with diverse stakeholders, from government officials to vulnerable individuals. Analytical Skills: Strong critical thinking and problem-solving capabilities. Customer Service Experience: A knack for resolving issues and managing conflicts effectively. IT Proficiency: Familiarity with Microsoft Office and relevant IT systems. Essential Qualifications: Education: GCSEs (grade 9-4/A-C) or equivalent in English and Maths. Customer Service Experience: Previous experience in a customer-focused role is advantageous but not required; we support apprenticeship opportunities! Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years Key Behaviors We Value: Openness to Change: Adaptable and willing to embrace new ideas. Teamwork: Collaborative spirit and supportive of team goals. Community Focus: Commitment to providing outstanding service to the public. Resilience: Calm and confident in challenging situations. Note: This role may require evening and weekend work to support community engagement activities. We are committed to ensuring a safe and supportive work environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Press Officer - Hybrid Location: London - Hybrid (Office 2 days per week) Contract: Full-time, 7.4 hrs/day, 5 days/week Start: ASAP Duration: 4-5 months Salary: Umbrella 37- 40.83ph About the Role A leading public sector organisation seeks an experienced Press Officer to join a fast-paced press office supporting senior leadership. The role covers proactive and reactive media, events, briefings, and multi-channel communications, including social and emerging content platforms. Responsibilities Draft press releases, media quotes, briefings, op-eds, and social content. Respond to high-volume media enquiries and support events/photo opportunities. Advise on media strategy across policy areas. Maintain media relationships and contribute to media databases and channels. Skills & Experience Proven press office experience, ideally in public sector communications. Strong writing skills and ability to work independently under pressure. Experience with London/national media; knowledge of non-traditional media is a plus. Flexible for occasional out-of-hours events. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Mar 24, 2026
Contractor
Press Officer - Hybrid Location: London - Hybrid (Office 2 days per week) Contract: Full-time, 7.4 hrs/day, 5 days/week Start: ASAP Duration: 4-5 months Salary: Umbrella 37- 40.83ph About the Role A leading public sector organisation seeks an experienced Press Officer to join a fast-paced press office supporting senior leadership. The role covers proactive and reactive media, events, briefings, and multi-channel communications, including social and emerging content platforms. Responsibilities Draft press releases, media quotes, briefings, op-eds, and social content. Respond to high-volume media enquiries and support events/photo opportunities. Advise on media strategy across policy areas. Maintain media relationships and contribute to media databases and channels. Skills & Experience Proven press office experience, ideally in public sector communications. Strong writing skills and ability to work independently under pressure. Experience with London/national media; knowledge of non-traditional media is a plus. Flexible for occasional out-of-hours events. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
