2273 jobs found

CUSTOMER SERVICE ADVISOR TALKE - £26,500 plus performance bonus after 6 months Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you. COMPANY BACKGROUND Our client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Dealing with high volume incoming calls Resolving customer issues in a timely manner Liaise with external contractors to arrange and manager resolutions to the queries raised Dealing with a variety of questions and queries Promoting the benefits of using the services the company provides Assisting with contract renewals and retaining customers Dealing with complaints Maintaining accurate customer records using the inhouse system CUSTOMER SERVICE REQUIREMENTS Excellent communication skills You must have experience dealing with customers on the telephone Able to manage and conclude difficult calls and complaints with empathy and understanding Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Week One Shifts: 8am-4.30pm Week Two Shifts: 9am 5.30pm Week Three Shifts: 10.30am-7pm Working 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu 20 days holiday plus Bank Holidays Onsite Parking £26,500 plus performance bonus Fantastic opportunity to build a career Recreational break out rooms Excellent ongoing training and support Fun days and events Feel valued everyday Recognition awards Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR TALKE £26,500 plus performance bonus

Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector! This would be an exceptional opportunity for someone experienced with customer services looking for that next in their career and to join a vibrant team which offer excellent progression and development routes! If you are driven and passionate about customer services please apply now! Client Details Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector! This would be an exceptional opportunity for someone experienced with customer services looking for that next in their career and to join a vibrant team which offer excellent progression and development routes! If you are driven and passionate about customer services please apply now! Description As a Debt Customer Service Advisor you will be having consultative conversations with businesses to enable to help and support with any arrears they have in place. You will be taking payments and setting up suitable payment plans providing excellent support and guidance and ensure recovery targets and service level agreements are met. The role will be corresponding with customers mainly over the telephone there will be emails too alongside administrative duties and as the role progresses will be involved with other responsibilities within the team. The position will also be supporting the off shore team with any customer service queries making sure they are resolved as soon as possible for the client. Profile Previous customer service/contact centre experience Excellent communication skills and a confident telephone manner Able to work in a busy volume environment The ability to prioritise your workload and excellent organisation Thrive working in a team and also independently Resilience and an excellent problem solver Driven and passionate about customer experience and delivering the best service Job Offer Salary of 29000 rising to 31000 after three months with the business+ annual bonus+ growing team exciting time to join the team+ full training provided+ excellent progression and development+ central location in Leeds+ free parking+ fantastic benefits+ 9am-5pm Monday to Friday+ superb offices+ excellent team and culture+ immediate interview

Online Customer Service Advisor We are looking for an experienced Customer Service Advisor to join a busy and fast-paced online customer service team. This is an excellent opportunity for someone who enjoys helping customers, solving problems and delivering outstanding service across multiple communication channels. Working as part of a supportive team, you'll be responsible for managing customer orders, handling enquiries and ensuring a seamless customer experience from order placement through to delivery. This is a temporary to permanent contract requiring an almost immediate start. Key Responsibilities Processing customer orders accurately and efficiently Handling inbound and outbound customer enquiries Responding to customers via telephone, email and online chat Supporting customers with website navigation and online ordering Tracking orders and providing delivery updates Liaising with courier networks to resolve delivery queries Communicating with internal teams to ensure orders are processed smoothly Maintaining accurate customer and order records Providing general customer service and administrative support About You We're looking for someone with previous experience in a customer service or administration role who enjoys working in a busy office environment. You'll have: Previous office-based customer service experience Strong telephone and email communication skills Excellent attention to detail Good organisational and time management skills Strong IT and data entry skills A proactive and positive approach to problem-solving The ability to work effectively as part of a team A professional and customer-focused attitude What's on Offer? Full training provided Monday to Friday working hours Stable, full-time opportunity Supportive team environment Long-term career prospects within an established business This role would suit an organised and enthusiastic customer service professional who enjoys building relationships, resolving queries and ensuring customers receive an exceptional experience.

Customer Service Coordinator Location: Leicester Job Type: Permanent, Full-Time Pay: From 12.71 per hour 365 People are recruiting for an established Leicester-based business looking for a Customer Service Coordinator to join their friendly and growing team. This is an excellent opportunity for someone looking to build a career in customer service and sales support. You do not need years of experience for this position. You may already have some customer service, administration or sales experience, but we are equally interested in people with transferable skills who are confident communicating with customers and keen to learn. Full training will be provided on the company's products, systems and processes. The Role You'll become part of a close-working team responsible for looking after customers and helping enquiries and orders run smoothly. Your duties will include: Speaking with customers by telephone and email Handling incoming enquiries Preparing quotations and following them up Processing and monitoring customer orders Keeping customers updated on progress Building relationships with regular customers Following up enquiries and potential opportunities Liaising with colleagues and other departments Helping resolve customer queries Keeping customer and order information up to date Providing general sales and administration support Learning the company's products and services Taking on additional responsibility as your confidence develops Who We're Looking For We're more interested in finding the right person than somebody who ticks every box on a CV. You could currently be working in customer service, administration, retail, hospitality, sales or another customer-facing environment and be looking for an opportunity to move into an office-based commercial role. We'd like somebody who: Is friendly, approachable and comfortable speaking to people Has a good telephone manner Communicates clearly Is organised and reliable Is comfortable using a computer Is willing to learn Will follow things up and take ownership Enjoys working as part of a team Takes pride in providing good customer service Wants to develop and progress Previous office-based customer service, sales administration or internal sales experience would be useful, but it isn't essential . Experience within manufacturing, signage, print or a similar environment would also be helpful, but again is not required . Why Apply? This isn't a role where you're expected to arrive knowing everything. You'll be supported while you learn the business and its products, with the opportunity to develop your customer service and commercial skills and gradually take on more responsibility. If you're personable, switched on and willing to get involved, we'd like to hear from you. Apply today with your CV for immediate consideration.

We are delighted to be working alongside an established and highly reputable company, as they seek to recruit a Service Advisor to join their friendly and busy team in Eastbourne. This is a great opportunity for someone who has previous experience within a similar role and ideally has a good understanding of tyres, brakes and general vehicle maintenance. You will be the main point of contact for customers, ensuring they receive an excellent level of service from their initial enquiry through to completion of work on their vehicle. As a Service Advisor, your key responsibilities will include: Dealing with customers face-to-face, over the telephone and via email Understanding customer requirements and advising on tyres, servicing and repairs Checking vehicles in and ensuring customer and vehicle information is recorded accurately Preparing quotations for tyres, servicing, brakes, suspension and other repairs Liaising closely with technicians and keeping customers updated on the progress of their vehicle Contacting customers regarding any additional work required and gaining authorisation Creating and closing job cards, processing invoices and taking payments Assisting with the daily planning and organisation of the workshop Working towards agreed targets whilst maintaining excellent customer service Requirements for the Service Advisor: Previous experience within a similar automotive, tyre or fast-fit environment Knowledge of tyres, brakes and general vehicle maintenance Excellent customer service and communication skills Confident dealing with customers both face-to-face and over the telephone Strong organisational skills with the ability to manage multiple tasks at once Confident using computers and customer/workshop management systems Full UK driving licence (essential) Salary, Hours & Benefits for the Service Advisor: £32,000 Monday to Friday 8am to 5:30pm + Saturday mornings on a rota, 8:30am to 12pm Based in Eastbourne Free onsite parking Staff discount on servicing, wheels, brakes and more, also extended to family members Standard holidays plus Bank Holidays Workplace pension PPE provided This is an excellent opportunity for someone with previous automotive experience who enjoys working with customers and is looking to join a busy, friendly and established environment. Apply now for more information and immediate consideration. Berry Recruitment Services Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

SERVICE ADVISOR Location: Crewe Salary: Basic salary & OTE £34,500 Hours: Monday-Friday 8:00am-5:30pm, 1 in 3 Saturdays 8:30am-12:00pm Job Type: Full-Time, Permanent LOOKING FOR YOUR NEXT SERVICE ADVISOR ROLE? Are you an experienced Service Advisor looking for your next opportunity within a busy automotive dealership? We're looking for a motivated and customer-focused Service Advisor to join an established automotive business in Crewe. As a Service Advisor, you'll be the key link between customers and the workshop, ensuring every vehicle booking, service, repair and customer interaction is managed professionally from initial booking through to vehicle collection. WHAT'S IN IT FOR YOU? £34,500 OTE Performance-related bonus and productivity incentives Monday-Friday, 8:00am-5:30pm 1 in 3 Saturday mornings, 8:30am-12:00pm Full-time, permanent position 28 days annual leave including bank holidays Manufacturer training and career development Employee vehicle purchase and servicing discounts Friendly and supportive working environment Genuine opportunity to develop your automotive career THE ROLE As a Service Advisor, you'll be responsible for delivering a professional and customer-focused aftersales experience while ensuring workshop operations run smoothly. Working closely with customers, technicians and the wider aftersales team, the Service Advisor will manage vehicles throughout the service and repair process, keeping customers informed and ensuring work is completed efficiently and to a high standard. Your responsibilities will include: Welcoming customers and providing a professional and friendly service Booking vehicles in for servicing, maintenance and repairs Managing customer appointments and workshop bookings Keeping customers updated throughout the service and repair process Preparing accurate estimates and explaining repair recommendations to customers Discussing additional work and recommending relevant products and services Maximising opportunities for additional sales where appropriate Handling customer queries and resolving issues professionally Managing customer expectations regarding costs and completion times Preparing job cards and ensuring accurate vehicle information is recorded Ensuring all paperwork and computer records are completed accurately Maintaining excellent levels of customer satisfaction Working closely with the Workshop Controller and Service Manager Following manufacturer and company procedures Supporting the wider Aftersales team when required ABOUT YOU We're looking for an experienced Service Advisor with a strong automotive background and excellent customer service skills. The successful Service Advisor will ideally have: Previous experience as a Service Advisor within an automotive dealership Minimum 2 years' dealership experience Experience within an aftersales, workshop or service environment Strong knowledge of vehicle servicing and repairs Strong organisational skills and the ability to multitask Ability to manage multiple customer requirements in a busy workshop environment Confident using computerised dealership systems Good commercial awareness and the ability to identify additional sales opportunities Ability to work effectively as part of a busy team Full UK driving licence desirable Right to work in the UK APPLY TODAY If you're an experienced Service Advisor, Automotive Service Advisor, Aftersales Advisor, Service Receptionist or Dealership Service Advisor looking for a new opportunity in Crewe, offering a £34,500 OTE, regular working hours, manufacturer training and career development, we'd love to hear from you. For more information or to apply for this Service Advisor vacancy, please contact Kieran at Auto Skills UK & Reference 54973

We are very pleased to be working alongside our established, expanding, friendly and highly reputable client as they seek to recruit into their team within their modern offices in East Grinstead. Customer Service Advisor x2 positions East Grinstead with free parking available for all staff on site. Due to office location it is essential to be a driver and have your own transport Full time permanent role - Monday - Friday (Apply online only) or (Apply online only). Office based role until successful completion of probationary period, you can then work 50/50 office / home based once probationary has been passed successfully. Salary £27500-£29300 plus very good all round company benefits, including good pension scheme, 22 days holidays plus all UK bank holidays (rising to 25 days holiday plus all UK bank holidays). Life assurance, regular social events and discretionary company bonus scheme This is an excellent opportunity for someone with experience in customer service, account coordination, logistics, fulfilment, supply chain, client services, or operations administration who enjoys working in a fast-paced environment. Working as part of the operations team, you'll act as the key point of contact for a portfolio of clients, ensuring exceptional service delivery while coordinating with internal departments to keep orders moving efficiently. As well as working as part of a forward thinking and reputable business, this opportunity offers the following: Permanent career opportunity with a growing and successful organisation Supportive and collaborative team environment Training and development opportunities Varied and engaging role with client interaction Opportunity to contribute to process improvements and business growth Clear progression potential within a leading business The role - Customer Service Advisor You will be responsible for managing client relationships, coordinating operational activities, and ensuring customer requirements are met in line with agreed service levels. Duties and responsibilities include: Act as the primary point of contact for client enquiries via phone and email Build strong relationships with customers, providing regular updates and reports Manage client accounts and ensure orders are processed accurately and efficiently Resolve operational issues and customer queries promptly Liaise with warehouse teams, carriers, and internal departments to ensure seamless service delivery Monitor service levels and ensure adherence to agreed service level agreements Track and update customer requests using CRM and ticketing systems Participate in customer calls and follow up on actions as required Manage bookings, carriage arrangements, and associated billing activities Escalate and resolve cany complaints professionally and effectively Monitor operational performance and report on key metrics and KPI's Identify opportunities to improve processes and enhance the customer experience Support wider account management activities and contribute to continuous improvement initiatives Experience, skills and competencies required: We're looking for someone who is proactive, detail-oriented, and passionate about delivering excellent customer service. Skills & Experience Previous experience within a customer service, account management, or operational support environment Strong communication and relationship-building skills Excellent organisational skills with the ability to prioritise multiple tasks Confident using CRM, ticketing, and business management systems Strong problem-solving abilities and a solutions-focused approach Ability to work effectively under pressure in a fast-paced environment Excellent attention to detail and accuracy For more information regarding this new and exciting Customer Service Advisor opportunity, please apply now! Short-listing will take place soon - don't miss out! Berry Recruitment Services Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

BDS are currently recruiting for Customer Service Advisors to work with a well-known Housing Association in the Manchester area. Main duties will include but are not limited too; Taking rent payments from tenants Answering general housing queries via telephone, webchat and face to face Raising repair requests Occasional work on reception greeting customers The ideal candidate will have; Strong IT skills Experience of using Housing IT Systems Experience ideally working within Housing and/ or Local Authority Great attention to detail High levels of customer services This is initially an office based role with an option to move to a hybrid set up after your initial 6 weeks training (2 days per week in the office) Hours- 35 per week Monday- Friday (Working time between 8am- 6pm on a rota basis) Pay rate- Starting at 16.42ph PAYE/ 21.22ph UMB rising to 17.04ph PAYE/ 22.03ph UMB after completing 6 weeks training Temp ongoing to start ASAP! Apply now for immediate consideration!

Job Title: Customer Service Advisor Location: Middleton Hourly Pay: 13.29 Contract: Temporary on-going contract Job Purpose To deliver outstanding customer service by handling customer enquiries through multiple communication channels, including telephone, email, and online chat. The role involves providing accurate information, resolving customer issues efficiently, and maintaining a strong knowledge of company products and services to ensure a positive customer experience. Key Responsibilities Customer Support Respond promptly and professionally to customer enquiries via telephone, email, and online chat. Provide accurate information regarding products, services, pricing, orders, and company policies. Resolve customer issues and complaints efficiently, escalating complex matters when required. Follow up on customer enquiries to ensure satisfactory resolution. Maintain a courteous, friendly, and professional manner at all times. Product Knowledge Develop and maintain comprehensive knowledge of company products and services. Provide customers with advice and guidance on products that best meet their needs. Stay up to date with new product launches, promotions, and updates. Identify opportunities to educate customers about additional products or services that may benefit them. Administration & Systems Accurately record customer interactions and maintain customer records within CRM and company systems. Process orders, returns, refunds, exchanges, and service requests as required. Ensure all customer information is handled in accordance with data protection and company policies. Meet service level agreements (SLAs) and key performance indicators (KPIs). Teamwork & Continuous Improvement Work collaboratively with colleagues and other departments to resolve customer queries. Contribute ideas to improve customer service processes and customer satisfaction. Participate in training sessions and ongoing professional development activities. Skills & Experience Previous experience in a customer service role. Excellent verbal and written communication skills. Experience handling customer enquiries via telephone, email, and live chat. Strong problem-solving and conflict-resolution skills. Good IT skills, including Microsoft Office and CRM systems. Ability to manage multiple tasks and prioritise workload effectively. INDAB

The Role We are currently recruiting for a Temporary Customer Service Advisor to join our client s team in Stevenage. This is an excellent opportunity for someone with previous office experience who enjoys dealing with customers and is confident using computer systems. The role will involve providing a high standard of customer service, handling customer enquiries and completing general administrative duties. Key Responsibilities Responding to customer enquiries by telephone and email Providing friendly and professional customer service Handling and resolving customer queries where possible Processing customer orders Updating and maintaining accurate customer records Completing general administration and data entry Using Microsoft Office programmes and other computer systems Ensuring all customer information is recorded accurately Supporting the wider team with day-to-day administrative tasks Working some weekends as required on a rotational basis (with a day off in the week) About You The successful candidate will ideally have: Previous office or administration experience Experience dealing with customers, preferably over the telephone Excellent communication and interpersonal skills A confident and professional telephone manner Good computer skills and strong knowledge of Microsoft Office, including Outlook, Word and Excel Good attention to detail and organisational skills The ability to work both independently and as part of a team A positive, reliable and flexible approach to work The ability to learn new systems and processes quickly Important Contract Information These are temporary positions , with contracts expected to start within the next few weeks and continue through to Christmas . Please only apply if you are able to commit to the full length of the contract , including the requirement for some weekend working. Pay rate: £13.00 £13.50 per hour , depending on experience. Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.

Do you love helping people and providing first-class customer service, with the patience and empathy to make every conversation a positive one? We are recruiting Temporary Customer Service Advisors to join a fantastic organisation based in Stockport, helping customers with their enquiries, orders and donations during a busy period. This Customer Service Advisor role would suit someone who enjoys speaking to people, listening to their needs and providing friendly, professional support over the phone. What will you be doing as a Temporary Customer Service Advisor? Handling inbound customer service calls Taking orders and donations over the telephone Processing payments and card donations Providing first-class customer service to supporters and beneficiaries Guiding customers through the ordering and payment process Answering questions and resolving queries professionally Supporting elderly callers who may need additional patience, guidance and assistance Handling sensitive conversations with empathy and professionalism We would LOVE to hear from you if you have the following skills and experience: Previous experience within Customer Service, Customer Advisor, Call Centre, Contact Centre or Customer Support Excellent spoken and written English A confident and professional telephone manner Strong communication and listening skills A patient, empathetic and customer-focused approach Confident handling payments and sensitive conversations Comfortable supporting customers who may need additional time and guidance Reliable, professional and able to work well as part of a team Experience supporting elderly customers would be advantageous Available to start Thursday 24 September and commit through to 30 December What will you get in return for your work as a Temporary Customer Service Advisor? 12.71 per hour Weekly pay Monday to Friday, 8:30am - 5pm NO weekend work! 30-minute unpaid lunch break Fully office-based in Cheadle, Cheshire Opportunity to work for a fantastic organisation and gain valuable experience A rewarding role where you can genuinely make a difference to customers Potential for additional temporary opportunities as activity increases If this sounds like a Customer Service Advisor role you will LOVE and you're available from 24 September, we'd LOVE to hear from you. Apply today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Job Title : Customer Service Advisor Location : Edinburgh City Centre - EH3 Pay Rate : 14.40p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months Start Date : Dec 7th 2026 - additional start dates may be available in Jan 2027 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. Your responsibilities will include: Provide first class service to customers by acting as a first point of contact for any queries or requests by phone Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries Handing requests for information or changes to details quickly and securely Ensuring all information is recorded efficiently and accurately Deal with situations with care and empathy Putting the customer first at every opportunity Benefits: Work from home 3 days per week Prime location in Edinburgh Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements : Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence Good attention to detail, with the ability to identify areas for improvement in the customer journey Strong communication skills, both verbal and written Understanding of Microsoft suite (Word, Excel, Outlook etc) Stable Wi-fi connection if home working At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Location: Hemel Hempstead Pay: 12.71 per hour + holiday pay Hours: Monday to Friday, shifts between 9:00am and 6:30pm Start Date: 19th October 2026 Contract: Temp to Perm Are you looking for temp work in Hemel Hempstead and available to start from 19th October 2026? we're looking for three customer service professionals to support Customer Service Advisor project with a fantastic and well-established client of ours. They're well known within the local community for their great team environment, supportive atmosphere and excellent training. We've placed numerous people with them on temporary projects over the years, and for many it has been a great opportunity to gain office-based experience, whilst for others it's simply been a good way to keep busy and earn some extra money. In this role, you'd typically be taking inbound calls, processing payments and dealing with customer queries, following a straightforward and largely scripted processes. Full training will be provided on how to structure these calls and use their phone and computer system too. The company is PCI compliant, so you won't have any exposure to customers' card information. As part of this role, you'd be working during core hours, Monday to Friday, with shifts such as: 9am to 5pm / 9.30am to 5.30pm / 10am to 6pm / 10.30am to 6.30pm This is an office-based role in the Apsley area of Hemel Hempstead , and remote working isn't an option. With this in mind, you'll need to be able to get to the office each day. Please be aware mobile phones aren't permitted within the Contact Centre and would need to be stored in a designated locker during working hours. This is worth bearing in mind when considering the role. We're initially looking for people who are available for a few weeks of work, although there will likely be opportunities for some people to continue with the company on a longer-term basis too. The role will be weekly paid whilst temping , paying 12.71 per hour + holiday pay accrual . Due to the industry of this company, you'll also be required to undergo a credit check and DBS check . These will be arranged and paid for by an outsourced service provider if you're successfully offered the role, and you'll just need to complete some forms and provide proof of ID and address. We're ideally looking to book short telephone chats/interviews , followed by a few days to a week for the necessary compliance checks. This means we're hoping to have people starting from 19th October 2026. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.

Position : Customer Service Advisor Contract Type : Permanent - 40 hours per week Location : Pall-Ex House, Victoria Road, Ellistown, Coalville, Leicestershire, LE67 1FH Working hours : Monday to Friday - 09 00 with occasional Saturday mornings on a rota Salary: £27,539.20 Please note that this is an office-based role. Why choose Pall-Ex? Want to work for an award winning, market leading and successful business? We are an ambitious, innovative and growing Pallet Network providing excellent service to our customers. We have an unrelenting focus on being an employer of choice, to ensure our employees love coming to work and enjoy competitive pay rates, range of useful benefits pension enhanced annual leave increased with length of service milestones life cover supportive employee assistance programs About the role: Duties include: Handle all calls in a professional manner, offering solutions and options for the customer where applicable Respond to all emails and Nexus instant messages in a timely manner Daily Reporting to Corporate Customers, communicating any previous day failures or potential issues Maintain a high level of service through both professional communication to all parties and via KPI s Working towards and supporting Company goals, values and objectives Proactively resolve any potential customer issues Monitoring not sent/ghost freight Generate bespoke customer KPI reports in line with customer expectations for all Corporate Accounts Complaint handling to manage customer expectations and provide efficient solutions The ideal candidate will have: Excellent customer service skills to resolve issues in a timely manner Genuine care and ability for problem solving Strong organisation and communication skills Excellent attention to detail Ability to work under pressure Good knowledge of Microsoft applications

Service Advisor Franchised Motor Dealership - Loughborough 30,845 Basic + Bonus The Role We're looking for two experienced Service Advisors to join a busy dealership in Loughborough. You'll be the main point of contact for customers throughout their vehicle's service and repair journey, making sure they receive excellent customer service from booking through to collection. Who We're Looking For We're looking for confident and customer-focused Service Advisors with previous dealership experience. You'll need to be organised, comfortable working in a busy environment and able to communicate effectively with both customers and the workshop team. What's On Offer The role comes with a 30,845 basic salary plus bonus, giving you the opportunity to increase your earnings while working within an established dealership environment. Interested? If you're an experienced Service Advisor looking for your next opportunity in Loughborough, get in touch for a confidential chat and more information. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Customer Services Advisor Location: London Monday to Friday plus 1 Saturday per month Are you a confident communicator with a passion for delivering excellent customer service? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and organised Customer Services Advisor to join a busy, customer-focused team within a well-established and growing business. This is a fantastic opportunity for someone who enjoys building relationships, solving problems and ensuring customers receive an exceptional level of service. The Role As a Customer Services Advisor, you ll play a key role in maintaining strong customer relationships and supporting the smooth day-to-day running of commercial operations. Key responsibilities include: Handling incoming customer calls and emails professionally and efficiently. Managing job bookings, responding to customer queries and completing general administration. Maintaining accurate and up-to-date customer records and databases. Supporting invoicing activities and ensuring deadlines are met. Building and maintaining strong relationships with existing customers. Developing new customer relationships and re-engaging with lapsed clients. Working closely with internal teams, including Sales, Transport and Finance, to ensure a seamless customer experience. About You We re looking for someone who is enthusiastic, commercially minded and takes pride in delivering outstanding customer service. You ll ideally have: Previous experience in customer service, administration or a similar fast-paced role. Excellent verbal and written communication skills. Strong organisational skills and exceptional attention to detail. An analytical mindset and a proactive, can-do attitude. The ability to work well under pressure and manage competing priorities. Confidence using Microsoft Office at an advanced level. A collaborative approach and the ability to build positive relationships with What s on Offer? The opportunity to join an established and growing business. A supportive, team-oriented working environment. Training and ongoing professional development opportunities. Access to health and wellbeing support. On-site facilities, including secure parking and gym facilities at the head office.

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity . What We Offer Excellent salary Saturday Rota Payments (1:3) 30 days annual leave (Inclusive bank holidays) Workplace pension scheme Free Training and Development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About the Role As a Customer Service Advisor, you will be the public face of Motofix, ensuring every customer receives a seamless and positive experience throughout their repair journey. You will provide friendly and professional support, ensuring customer satisfaction while maintaining efficient administrative processes. This role requires initiative, attention to detail, and the ability to provide outstanding customer service in a fast-paced environment. Key Responsibilities Customer Engagement Provide a professional and welcoming meet and greet service to customers. Booking & Scheduling Schedule vehicle repair bookings, ensuring smooth workflow management. Guiding Customers Assist customers through the repair claims process, providing clear and reassuring guidance. System Updates Maintain accurate records in repair management systems to track progress and customer interactions. Payment Processing Handle insurance excess payments, ensuring transactions are processed correctly. Telephone & Digital Enquiries Respond promptly to customer queries via phone, email, and other communication channels. Upselling Identify opportunities to upsell additional services, enhancing customer value and business revenue. About You You have a positive and outgoing personality, with a passion for customer service and a commitment to delivering excellence. You are confident in dealing with people at all levels and take pride in ensuring every customer has an exceptional experience. You are detail-oriented, proactive, and eager to learn, always looking for ways to improve processes and service delivery. What We Look For Someone who can make customers smile and ensure they feel valued. Ability to multi-task, plan, and organise effectively in a dynamic environment. Strong verbal and written communication skills with the ability to engage customers and colleagues. Confident user of Microsoft Office packages and repair management systems. Ability to identify opportunities for additional services that benefit customers. Capable of working independently and collaboratively, supporting colleagues to achieve shared goals. 5 years' experience in a customer-facing role would be preferred. Experience in an automotive background would be advantageous. Interested? Apply today! Our Recruitment Team will review applications and aim to provide an update within 5 working days of the vacancy closing date. Please visit our website to view our Privacy and Wellbeing Policies Salary: Up to £32,500 per annum (Inc Saturday Rota Payments) Contracted Hours: 45 hours per week plus 1:3 Saturday mornings Attended Hours: Monday-Friday, 07:30-17:00

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Luton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity . What We Offer Excellent salary Saturday Rota Payments (1:3) 30 days annual leave (Inclusive bank holidays) Workplace pension scheme Free Training and Development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About the Role As a Customer Service Advisor, you will be the public face of Motofix, ensuring every customer receives a seamless and positive experience throughout their repair journey. You will provide friendly and professional support, ensuring customer satisfaction while maintaining efficient administrative processes. This role requires initiative, attention to detail, and the ability to provide outstanding customer service in a fast-paced environment. Key Responsibilities Customer Engagement Provide a professional and welcoming meet and greet service to customers. Booking & Scheduling Schedule vehicle repair bookings, ensuring smooth workflow management. Guiding Customers Assist customers through the repair claims process, providing clear and reassuring guidance. System Updates Maintain accurate records in repair management systems to track progress and customer interactions. Payment Processing Handle insurance excess payments, ensuring transactions are processed correctly. Telephone & Digital Enquiries Respond promptly to customer queries via phone, email, and other communication channels. Upselling Identify opportunities to upsell additional services, enhancing customer value and business revenue. About You You have a positive and outgoing personality, with a passion for customer service and a commitment to delivering excellence. You are confident in dealing with people at all levels and take pride in ensuring every customer has an exceptional experience. You are detail-oriented, proactive, and eager to learn, always looking for ways to improve processes and service delivery. What We Look For Someone who can make customers smile and ensure they feel valued. Ability to multi-task, plan, and organise effectively in a dynamic environment. Strong verbal and written communication skills with the ability to engage customers and colleagues. Confident user of Microsoft Office packages and repair management systems. Ability to identify opportunities for additional services that benefit customers. Capable of working independently and collaboratively, supporting colleagues to achieve shared goals. 5 years' experience in a customer-facing role would be preferred. Experience in an automotive background would be advantageous. Interested? Apply today! Our Recruitment Team will review applications and aim to provide an update within 5 working days of the vacancy closing date. Please visit our website to view our Privacy and Wellbeing Policies Salary: Up to £33,000 per annum (Inc Saturday Rota Payments) Contracted Hours: 45 hours per week plus 1:3 Saturday mornings Attended Hours: Monday-Friday, 07:30-17:00