Business Development Manager CNC Machine Tools (Field Sales, East Anglia) £45,000 £50,000 Basic + Uncapped OTE £120,000 £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you re looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We re hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What s in It for You? £45,000 £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role Technical Sales with a Consultative Edge You ll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You ll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We re Looking For We re specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You ll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you re looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you re ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 19, 2026
Full time
Business Development Manager CNC Machine Tools (Field Sales, East Anglia) £45,000 £50,000 Basic + Uncapped OTE £120,000 £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you re looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We re hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What s in It for You? £45,000 £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role Technical Sales with a Consultative Edge You ll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You ll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We re Looking For We re specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You ll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you re looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you re ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jones Lang LaSalle Incorporated
Manchester, Lancashire
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 19, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Gleeson Recruitment Group
Stoke-on-trent, Staffordshire
HR Advisor Immediate Start 4 months FTC- immediate start Mainly Remote with travel to office near Stoke on Trent 38,000 A reputable, forward thinking and fast paced business based near Stoke on Trent are seeking an immediately available HR Advisor to join their HR team on an immediate basis for a period of circa 4 months (potentially longer). The successful HR Advisor will have a varied background of strong generalist experience but thrives in managing high volumes and complex Employee Relations Cases of up to 80 cases at once! This role is an immediate start role and requires someone on limited notice who is happy to commit to the duration of the contract. It is full time, 37.5 hours a week, hybrid working but flexibility will be required for the role. Day to day duties may include: Provide expert advice to the line managers on best practise, policy and procedures Mainly providing advice via phone and email in a customer centric environment To produce accurate HR casework documentation with high levels of discretion. Supporting with global ER Cases The successful ER Advisor must have strong UK and global employment law knowledge, high volume ER case load experience, ideally having exposure to global HR. Further to this, you must have strong communications and time management skills and an ability to adapt where needed. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 19, 2026
Contractor
HR Advisor Immediate Start 4 months FTC- immediate start Mainly Remote with travel to office near Stoke on Trent 38,000 A reputable, forward thinking and fast paced business based near Stoke on Trent are seeking an immediately available HR Advisor to join their HR team on an immediate basis for a period of circa 4 months (potentially longer). The successful HR Advisor will have a varied background of strong generalist experience but thrives in managing high volumes and complex Employee Relations Cases of up to 80 cases at once! This role is an immediate start role and requires someone on limited notice who is happy to commit to the duration of the contract. It is full time, 37.5 hours a week, hybrid working but flexibility will be required for the role. Day to day duties may include: Provide expert advice to the line managers on best practise, policy and procedures Mainly providing advice via phone and email in a customer centric environment To produce accurate HR casework documentation with high levels of discretion. Supporting with global ER Cases The successful ER Advisor must have strong UK and global employment law knowledge, high volume ER case load experience, ideally having exposure to global HR. Further to this, you must have strong communications and time management skills and an ability to adapt where needed. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Senior Sales Director - Business Services (BPO) About the role This role leads the origination, shaping, and closure of large, complex BPO and transformation opportunities within sectors such as CPRD, Utilities and Manufacturing. You will operate as a senior deal leader, the role holder is accountable for driving pipeline growth, developing differentiated value propositions, orchestrating multi disciplinary bid teams, and closing enterprise scale outsourcing and transformation engagements. The successful candidate brings deep understanding of BPO/GBS-led transformation, applies AI and digital capabilities as value drivers, and operates confidently in a global, matrixed environment similar in scale and complexity to Capgemini. The successful candidate will be full of energy, show hunger and drive to succeed with a hunter like mentality. We really are looking for someone who is very articulate, professional, and can show a high level of enthusiasm. Key Responsibilities Sales Strategy & Opportunity Leadership Own the end to end sales leadership for major opportunities, from early shaping through to contract signature. Partner closely with Portfolio and Sector leadership to align on priority pursuits and strategic focus areas. Identify, qualify, and progress large, high value opportunities, ensuring alignment between sales strategy, value messaging, competitive differentiation, and proposition development. Translate emerging market and client trends into commercially viable opportunities and proactively escape Solution & Value Creation Leverage AI, automation, digital platforms, and right shoring models as core solution differentiators within proposed offerings. Shape and articulate compelling, value led business cases including outcome based, gain share, and transformational commercial models. Ensure consistency and quality across solution design, pricing, costing, and proposal development in collaboration with bid, delivery, and SME teams. Position technology enabled transformation (including ERP and enabling platforms) as a catalyst for business value. Build and sustain senior level client relationships across C suite and executive stakeholders, acting as a trusted advisor rather than a transactional seller. Maintain a strong external network across various industries such as CPRD, Utilities and Manufacturing, using market intelligence to co create opportunities with clients. Regularly validate hypotheses, propositions, and ideas within the client ecosystem to refine deal shaping. Engage with analysts, advisors, and industry forums to monitor market developments and influence emerging demand. Bid, Deal & Stakeholder Management Design and lead complex bid organisations, mobilising internal sales, delivery, and SME resources. Navigate and influence complex internal matrix structures to drive alignment and momentum. Lead executive level negotiations and manage sophisticated commercial discussions. Maintain ownership of opportunity governance, forecasting, and business development investment in line with business unit expectations. Measures of Success Consistent delivery of significant annual contract value in enterprise scale BPO and transformation deals. Successful closure of multiple large, multi year outsourcing engagements, including transformational programmes. Full compliance with enterprise sales methodology and governance standards. Strong internal and external stakeholder advocacy and collaboration. Active embodiment of core organisational values including integrity, trust, collaboration, and bold thinking. What we are looking for Demonstrated success leading large, complex BPO / GBS sales in a global, distributed delivery environment. Strong track record selling into markets which utilise BPO, with deep understanding of sector value drivers across functions such as Finance, Customer Experience, Procurement, HR, Supply Chain, and Logistics. Proven ability to originate, shape, and close enterprise transformation deals, including technology enabled and multi tower outsourcing engagements. Commercial & Leadership Capability Credibility and confidence engaging with C suite, board level, and executive stakeholders. Experience leading high value, multi geography sales initiatives with complex governance and stakeholder landscapes. Strong commercial acumen with the ability to structure value based pricing, outcome led models, and long term transformational contracts. Comfortable operating in large, matrixed organisations, influencing without authority. Ways of Working Strategic, proactive, and opportunity driven mindset with a strong ownership mentality. Able to work at pace under pressure while maintaining quality and governance. Highly collaborative, self motivated, and resilient. Strong communicator with excellent written, verbal, and executive level presentation skills. Make it real, what does it mean for you? We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini. Make it real. Why you should consider Capgemini? Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real Ref. code: 301886 Posted on: 3 Mar 2026 Experience Level: Executives Contract Type: Permanent Location: London, GB Brand: Capgemini
Apr 19, 2026
Full time
Senior Sales Director - Business Services (BPO) About the role This role leads the origination, shaping, and closure of large, complex BPO and transformation opportunities within sectors such as CPRD, Utilities and Manufacturing. You will operate as a senior deal leader, the role holder is accountable for driving pipeline growth, developing differentiated value propositions, orchestrating multi disciplinary bid teams, and closing enterprise scale outsourcing and transformation engagements. The successful candidate brings deep understanding of BPO/GBS-led transformation, applies AI and digital capabilities as value drivers, and operates confidently in a global, matrixed environment similar in scale and complexity to Capgemini. The successful candidate will be full of energy, show hunger and drive to succeed with a hunter like mentality. We really are looking for someone who is very articulate, professional, and can show a high level of enthusiasm. Key Responsibilities Sales Strategy & Opportunity Leadership Own the end to end sales leadership for major opportunities, from early shaping through to contract signature. Partner closely with Portfolio and Sector leadership to align on priority pursuits and strategic focus areas. Identify, qualify, and progress large, high value opportunities, ensuring alignment between sales strategy, value messaging, competitive differentiation, and proposition development. Translate emerging market and client trends into commercially viable opportunities and proactively escape Solution & Value Creation Leverage AI, automation, digital platforms, and right shoring models as core solution differentiators within proposed offerings. Shape and articulate compelling, value led business cases including outcome based, gain share, and transformational commercial models. Ensure consistency and quality across solution design, pricing, costing, and proposal development in collaboration with bid, delivery, and SME teams. Position technology enabled transformation (including ERP and enabling platforms) as a catalyst for business value. Build and sustain senior level client relationships across C suite and executive stakeholders, acting as a trusted advisor rather than a transactional seller. Maintain a strong external network across various industries such as CPRD, Utilities and Manufacturing, using market intelligence to co create opportunities with clients. Regularly validate hypotheses, propositions, and ideas within the client ecosystem to refine deal shaping. Engage with analysts, advisors, and industry forums to monitor market developments and influence emerging demand. Bid, Deal & Stakeholder Management Design and lead complex bid organisations, mobilising internal sales, delivery, and SME resources. Navigate and influence complex internal matrix structures to drive alignment and momentum. Lead executive level negotiations and manage sophisticated commercial discussions. Maintain ownership of opportunity governance, forecasting, and business development investment in line with business unit expectations. Measures of Success Consistent delivery of significant annual contract value in enterprise scale BPO and transformation deals. Successful closure of multiple large, multi year outsourcing engagements, including transformational programmes. Full compliance with enterprise sales methodology and governance standards. Strong internal and external stakeholder advocacy and collaboration. Active embodiment of core organisational values including integrity, trust, collaboration, and bold thinking. What we are looking for Demonstrated success leading large, complex BPO / GBS sales in a global, distributed delivery environment. Strong track record selling into markets which utilise BPO, with deep understanding of sector value drivers across functions such as Finance, Customer Experience, Procurement, HR, Supply Chain, and Logistics. Proven ability to originate, shape, and close enterprise transformation deals, including technology enabled and multi tower outsourcing engagements. Commercial & Leadership Capability Credibility and confidence engaging with C suite, board level, and executive stakeholders. Experience leading high value, multi geography sales initiatives with complex governance and stakeholder landscapes. Strong commercial acumen with the ability to structure value based pricing, outcome led models, and long term transformational contracts. Comfortable operating in large, matrixed organisations, influencing without authority. Ways of Working Strategic, proactive, and opportunity driven mindset with a strong ownership mentality. Able to work at pace under pressure while maintaining quality and governance. Highly collaborative, self motivated, and resilient. Strong communicator with excellent written, verbal, and executive level presentation skills. Make it real, what does it mean for you? We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini. Make it real. Why you should consider Capgemini? Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real Ref. code: 301886 Posted on: 3 Mar 2026 Experience Level: Executives Contract Type: Permanent Location: London, GB Brand: Capgemini
Gridsight is a rapidly growing Grid/CleanTech startup on a mission to accelerate global electrification and decarbonisation. We are building a vertical SaaS platform for electricity utilities, enabling them to modernise grid operations and unlock transformational capabilities such as dynamic operating envelopes and flexible interconnections. We raised our Series A funding from Airtree Ventures and Energy Transition Ventures, and are on track to 3x annual recurring revenue over 6 months in our lead up to Series B. If you're talented, hungry and ambitious, come join us on our mission. As a Power Engineering Lead at Gridsight, you will play a hybrid role blending technical consulting and solution delivery. You'll be at the forefront of deploying and optimising our platform with utility customers - ensuring development and delivery of maximum value, while also advancing our thought leadership in the industry. This is a unique opportunity to join a rapidly scaling, venture backed company in the power industry. Role Overview You will play a pivotal role in accelerating Gridsight's expansion across the UK and Europe. Combining deep power engineering expertise with strong commercial acumen, you will drive pre sales engagement, support tender responses, and act as a trusted advisor to utilities and distribution network operators (DNOs/DSOs) as they adopt Gridsight's AI driven grid analytics platform. Key Responsibilities Advanced Power Engineering Expertise Serve as an in house subject matter expert on power distribution systems (distribution networks, LV/MV grid operation, grid modernisation) Provide technical leadership for customer teams transitioning to Gridsight powered workflows, ensuring implementations are robust, compliant, and designed for long term scalability Commercial and Technical Led Sales Play a central role in commercial discovery, helping identify utilities that can build strong internal cases for adopting Gridsight Develop and deliver compelling product demonstrations, technical workshops, and proof of concept engagements that clearly communicate the operational and commercial value of the Gridsight platform Support the commercial team in preparing bids, tenders, RFIs/RFPs, innovation funding applications, and partner proposals, ensuring high quality technical contributions Act as the technical authority on customer calls, influencing decision makers and helping progress opportunities through the sales pipeline Foster long term customer relationships by proactively monitoring platform usage, offering optimisation strategies, and ensuring high levels of satisfaction Implementation & Technical Onboarding Lead the end to end technical onboarding process for new utility customers, ensuring seamless deployment and configuration of Gridsight's platform Work closely with customers to understand their network characteristics, operational requirements, and compliance obligations, tailoring onboarding and workflow configurations accordingly Oversee data migration, integration with third party systems, and performance monitoring for smooth day to day operation Partner with sales, client success, product, and engineering to continually improve the platform implementation and customer onboarding process Collaborate with Product and Engineering teams to feed in UK/EU market requirements, influencing the roadmap and advocating for features that improve commercial competitiveness Advise customers on best practices for data management, engineering analytics, digital workflows, and the optimal use of AI driven insights Identify opportunities for additional value added services, expanded deployments, and product enhancements based on customer feedback and emerging regulatory/market trends Thought Leadership & Market Engagement Represent Gridsight at UK/EU industry groups, conferences, webinars, and technical forums, contributing to conversations around flexibility markets, LV visibility, orchestration, and AI in power systems Co develop and present case studies, white papers, and technical insights that position Gridsight as a leader in grid digitalisation and advanced analytics Act as a trusted advisor to senior stakeholders - from engineering managers to regulatory/strategy leaders - influencing grid modernisation strategies and articulating the commercial and operational benefits of Gridsight's solutions Qualifications Educational Background Bachelor's or Master's degree in Electrical Engineering, Power Systems, or a related field Experience 5 - 10 years of experience in power systems engineering, distribution planning, or a related field within utilities or energy technology Demonstrated success in project management within the utilities or energy sector Hands on experience with advanced power system modelling tools (e.g., PowerFactory, CYME, PSS/E) and cloud based SaaS technologies (AWS, Azure) is a plus Technical Skills Strong expertise in distribution system planning or DER integration, system integration, APIs, data management, and scripting languages (e.g., Python, SQL) for data processing Understanding of regulations and emerging trends in energy markets Knowledge of AI/ML applications in power systems is advantageous Soft Skills Exceptional communication and presentation skills, capable of communicating with both technical and non technical stakeholders Customer focused mindset with the ability to build and maintain strong client relationships Proven problem solving abilities and a self starter mentality, comfortable working in a fast paced startup environment Effective project management skills, with a track record of coordinating cross functional teams and ensuring on time, high quality deliverables What we offer Join a rapidly scaling venture backed company on the first floor, taking a founding team mindset to a new market for the business Highly competitive salary and equity package Flexible, hybrid working environment with a high performing, mission driven team Why This Role is Exciting This is your chance to directly impact the growth of a category defining, global company on the first floor. You'll shape the future of grid modernisation and resiliency, provide technical leadership, and help electricity utilities optimise their operations - all while being part of a dynamic, high growth team.
Apr 19, 2026
Full time
Gridsight is a rapidly growing Grid/CleanTech startup on a mission to accelerate global electrification and decarbonisation. We are building a vertical SaaS platform for electricity utilities, enabling them to modernise grid operations and unlock transformational capabilities such as dynamic operating envelopes and flexible interconnections. We raised our Series A funding from Airtree Ventures and Energy Transition Ventures, and are on track to 3x annual recurring revenue over 6 months in our lead up to Series B. If you're talented, hungry and ambitious, come join us on our mission. As a Power Engineering Lead at Gridsight, you will play a hybrid role blending technical consulting and solution delivery. You'll be at the forefront of deploying and optimising our platform with utility customers - ensuring development and delivery of maximum value, while also advancing our thought leadership in the industry. This is a unique opportunity to join a rapidly scaling, venture backed company in the power industry. Role Overview You will play a pivotal role in accelerating Gridsight's expansion across the UK and Europe. Combining deep power engineering expertise with strong commercial acumen, you will drive pre sales engagement, support tender responses, and act as a trusted advisor to utilities and distribution network operators (DNOs/DSOs) as they adopt Gridsight's AI driven grid analytics platform. Key Responsibilities Advanced Power Engineering Expertise Serve as an in house subject matter expert on power distribution systems (distribution networks, LV/MV grid operation, grid modernisation) Provide technical leadership for customer teams transitioning to Gridsight powered workflows, ensuring implementations are robust, compliant, and designed for long term scalability Commercial and Technical Led Sales Play a central role in commercial discovery, helping identify utilities that can build strong internal cases for adopting Gridsight Develop and deliver compelling product demonstrations, technical workshops, and proof of concept engagements that clearly communicate the operational and commercial value of the Gridsight platform Support the commercial team in preparing bids, tenders, RFIs/RFPs, innovation funding applications, and partner proposals, ensuring high quality technical contributions Act as the technical authority on customer calls, influencing decision makers and helping progress opportunities through the sales pipeline Foster long term customer relationships by proactively monitoring platform usage, offering optimisation strategies, and ensuring high levels of satisfaction Implementation & Technical Onboarding Lead the end to end technical onboarding process for new utility customers, ensuring seamless deployment and configuration of Gridsight's platform Work closely with customers to understand their network characteristics, operational requirements, and compliance obligations, tailoring onboarding and workflow configurations accordingly Oversee data migration, integration with third party systems, and performance monitoring for smooth day to day operation Partner with sales, client success, product, and engineering to continually improve the platform implementation and customer onboarding process Collaborate with Product and Engineering teams to feed in UK/EU market requirements, influencing the roadmap and advocating for features that improve commercial competitiveness Advise customers on best practices for data management, engineering analytics, digital workflows, and the optimal use of AI driven insights Identify opportunities for additional value added services, expanded deployments, and product enhancements based on customer feedback and emerging regulatory/market trends Thought Leadership & Market Engagement Represent Gridsight at UK/EU industry groups, conferences, webinars, and technical forums, contributing to conversations around flexibility markets, LV visibility, orchestration, and AI in power systems Co develop and present case studies, white papers, and technical insights that position Gridsight as a leader in grid digitalisation and advanced analytics Act as a trusted advisor to senior stakeholders - from engineering managers to regulatory/strategy leaders - influencing grid modernisation strategies and articulating the commercial and operational benefits of Gridsight's solutions Qualifications Educational Background Bachelor's or Master's degree in Electrical Engineering, Power Systems, or a related field Experience 5 - 10 years of experience in power systems engineering, distribution planning, or a related field within utilities or energy technology Demonstrated success in project management within the utilities or energy sector Hands on experience with advanced power system modelling tools (e.g., PowerFactory, CYME, PSS/E) and cloud based SaaS technologies (AWS, Azure) is a plus Technical Skills Strong expertise in distribution system planning or DER integration, system integration, APIs, data management, and scripting languages (e.g., Python, SQL) for data processing Understanding of regulations and emerging trends in energy markets Knowledge of AI/ML applications in power systems is advantageous Soft Skills Exceptional communication and presentation skills, capable of communicating with both technical and non technical stakeholders Customer focused mindset with the ability to build and maintain strong client relationships Proven problem solving abilities and a self starter mentality, comfortable working in a fast paced startup environment Effective project management skills, with a track record of coordinating cross functional teams and ensuring on time, high quality deliverables What we offer Join a rapidly scaling venture backed company on the first floor, taking a founding team mindset to a new market for the business Highly competitive salary and equity package Flexible, hybrid working environment with a high performing, mission driven team Why This Role is Exciting This is your chance to directly impact the growth of a category defining, global company on the first floor. You'll shape the future of grid modernisation and resiliency, provide technical leadership, and help electricity utilities optimise their operations - all while being part of a dynamic, high growth team.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 19, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Sr Solutions Architect, Media & Entertainment, AGS UKI Job ID: AWS EMEA SARL (UK Branch) Are you passionate about helping customers implement innovative cloud computing solutions in the media, entertainment, and sports industries? Join our team as a Senior Solutions Architect where you'll provide technical design and thought leadership to our customers while working within a sales and business development team. The media, entertainment, and sports industries are at the forefront of digital disruption, with cloud, data, and AI reshaping content creation, distribution, and audience engagement. From AI-powered content recommendations to real-time sports analytics and immersive fan experiences, organizations need trusted advisors who understand both the technological possibilities and industry-specific challenges. In this role, you'll help media, entertainment, and sports customers navigate their transformation journey, combining deep industry knowledge with expertise in data platforms and AI/ML technologies. You'll work with broadcasters, streaming platforms, game developers, sports leagues, and content creators to design and implement solutions that drive audience engagement and operational efficiency. As a trusted advisor to our customers, you'll leverage your technical breadth and communication skills to bridge the gap between business objectives and technical solutions. You'll design end-to-end solutions, develop deep expertise in AWS technologies, and champion security best practices in cloud environments. This opportunity allows you to work with diverse media and entertainment organizations, solving unique challenges and driving innovation through cloud adoption. Key job responsibilities Design and architect end-to-end cloud solutions that are secure, reliable, cost-optimized, and performant to address complex customer business problems across media, entertainment, and sports industries. Guide organizations in building scalable data platforms that can handle massive volumes of content and user data. Help customers implement high-value AI use cases such as content recommendations, audience segmentation, automated content tagging, and predictive analytics for sports. Design architectures that support real-time streaming, content delivery, and interactive experiences at global scale. Advise on industry-specific considerations for content rights management, data privacy, and ethical AI use in content creation and curation. Provide technical leadership and serve as a trusted advisor to customers, effectively communicating complex technical concepts to both technical and business audiences. Develop deep expertise in AWS technologies and how applications and services are constructed using the AWS platform, becoming a subject matter expert on security as it relates to customer applications. Drive effective feedback gathering from customers and translate that feedback into clear business and technical requirements for product teams. Lead technical engagements for specific implementation projects, create reusable technical content, and share best practices within the AWS Solutions Architect community. A day in the life Your day begins reviewing technical implementation plans for media and entertainment customers. You'll own technical engagements around specific projects, providing best practices on content delivery architectures, streaming solutions, and AI-powered content intelligence platforms. A significant part of your role involves building rapid prototypes-leveraging AI-powered development tools to quickly demonstrate solutions like semantic search across media archives or automated content tagging pipelines. These prototypes help customers visualize how AWS can transform their workflows. You'll collaborate with sales teams, lead customer meetings on cloud architecture designs, and work closely with content creators and sports organizations to translate their challenges into scalable AWS solutions. About the team The UK Media & Entertainment Solution Architect Team works with customers across broadcasting, streaming platforms, game development, sports leagues, and content production. We focus on delivering innovative cloud solutions that address unique industry challenges while driving business transformation in content creation, distribution, and audience engagement. Our team combines technical expertise with deep industry knowledge to help customers leverage the full potential of AWS services for media workloads, data platforms, and AI/ML applications. We're passionate about solving complex technical problems in areas like real-time streaming, content intelligence, and immersive experiences, building long-term relationships with our customers and ensuring they achieve their business objectives through effective cloud adoption. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fuelled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military. Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures. Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients. Experience in Data & AI technologies, including data platforms, machine learning, and AI/ML application development. Preferred Qualifications Experience in infrastructure architecture, database architecture and networking. Experience with a variety of digital media workflows and post production. Experience with explainable machine learning and artificial intelligence methodologies and tools. Knowledge of cutting-edge production technologies and delivery workflows. Experience working with end user or developer communities. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please refer to our accommodations page for more information. Posted: February 16, 2026 (Updated 3 days ago)
Apr 19, 2026
Full time
Sr Solutions Architect, Media & Entertainment, AGS UKI Job ID: AWS EMEA SARL (UK Branch) Are you passionate about helping customers implement innovative cloud computing solutions in the media, entertainment, and sports industries? Join our team as a Senior Solutions Architect where you'll provide technical design and thought leadership to our customers while working within a sales and business development team. The media, entertainment, and sports industries are at the forefront of digital disruption, with cloud, data, and AI reshaping content creation, distribution, and audience engagement. From AI-powered content recommendations to real-time sports analytics and immersive fan experiences, organizations need trusted advisors who understand both the technological possibilities and industry-specific challenges. In this role, you'll help media, entertainment, and sports customers navigate their transformation journey, combining deep industry knowledge with expertise in data platforms and AI/ML technologies. You'll work with broadcasters, streaming platforms, game developers, sports leagues, and content creators to design and implement solutions that drive audience engagement and operational efficiency. As a trusted advisor to our customers, you'll leverage your technical breadth and communication skills to bridge the gap between business objectives and technical solutions. You'll design end-to-end solutions, develop deep expertise in AWS technologies, and champion security best practices in cloud environments. This opportunity allows you to work with diverse media and entertainment organizations, solving unique challenges and driving innovation through cloud adoption. Key job responsibilities Design and architect end-to-end cloud solutions that are secure, reliable, cost-optimized, and performant to address complex customer business problems across media, entertainment, and sports industries. Guide organizations in building scalable data platforms that can handle massive volumes of content and user data. Help customers implement high-value AI use cases such as content recommendations, audience segmentation, automated content tagging, and predictive analytics for sports. Design architectures that support real-time streaming, content delivery, and interactive experiences at global scale. Advise on industry-specific considerations for content rights management, data privacy, and ethical AI use in content creation and curation. Provide technical leadership and serve as a trusted advisor to customers, effectively communicating complex technical concepts to both technical and business audiences. Develop deep expertise in AWS technologies and how applications and services are constructed using the AWS platform, becoming a subject matter expert on security as it relates to customer applications. Drive effective feedback gathering from customers and translate that feedback into clear business and technical requirements for product teams. Lead technical engagements for specific implementation projects, create reusable technical content, and share best practices within the AWS Solutions Architect community. A day in the life Your day begins reviewing technical implementation plans for media and entertainment customers. You'll own technical engagements around specific projects, providing best practices on content delivery architectures, streaming solutions, and AI-powered content intelligence platforms. A significant part of your role involves building rapid prototypes-leveraging AI-powered development tools to quickly demonstrate solutions like semantic search across media archives or automated content tagging pipelines. These prototypes help customers visualize how AWS can transform their workflows. You'll collaborate with sales teams, lead customer meetings on cloud architecture designs, and work closely with content creators and sports organizations to translate their challenges into scalable AWS solutions. About the team The UK Media & Entertainment Solution Architect Team works with customers across broadcasting, streaming platforms, game development, sports leagues, and content production. We focus on delivering innovative cloud solutions that address unique industry challenges while driving business transformation in content creation, distribution, and audience engagement. Our team combines technical expertise with deep industry knowledge to help customers leverage the full potential of AWS services for media workloads, data platforms, and AI/ML applications. We're passionate about solving complex technical problems in areas like real-time streaming, content intelligence, and immersive experiences, building long-term relationships with our customers and ensuring they achieve their business objectives through effective cloud adoption. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fuelled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military. Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures. Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients. Experience in Data & AI technologies, including data platforms, machine learning, and AI/ML application development. Preferred Qualifications Experience in infrastructure architecture, database architecture and networking. Experience with a variety of digital media workflows and post production. Experience with explainable machine learning and artificial intelligence methodologies and tools. Knowledge of cutting-edge production technologies and delivery workflows. Experience working with end user or developer communities. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please refer to our accommodations page for more information. Posted: February 16, 2026 (Updated 3 days ago)
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
Apr 18, 2026
Full time
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Apr 18, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Customer Contact Advisor Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £26,750 per annum + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational Hours : 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 Benefits : 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 48,600 employees in more than 50 countries over five continents. In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for a Customer Contact Advisor to deliver a Porsche experience to match our product by managing customer calls and Porsche Cars GB correspondence in line with the Porsche Experience Centre vision. You will be responsible for building relationships with everyone associated with the brand and delivering a professional level of service tailored to each individual customer s needs. Customer Contact Advisor Key Accountabilities Office • Receive calls and correspondence which may be requests for information, booking requests, or amendments. • Handle all calls and correspondence from both internal & external customers professionally. • Fulfil outbound call activity as required ensuring that business and customer requirements are met. • Accurately update the Porsche Customer database email address removed as required. • Treat every contact as an opportunity to cleanse and update the PCGB customer database. • Process payments via an online system. • Process and fulfil customer invitations following their purchase of a Porsche model. • Build up and continuously update individual specialist knowledge in relation to the Porsche products and PCGB strategy. Customer Contact Advisor Key Accountabilities Reception (required for 1 week in every 5) • Conduct PEC reception duties by providing a high standard of face-to-face customer interaction. • Meet and greet guests as they enter the building. • Record the arrival of guests and issue passes as required. • Contact any guests who have not arrived. • Notify person(s) being visited of the arrival of their guests. • Request all driving guests sign participant terms on arrival and complete driving license checks, contacting the DVLA as and when required. • Manage the guest booking system, updating with all guest arrivals for the following day, producing pre-populated participant terms to be completed on arrival. • Communicate professionally with internal and external customers, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely, and appropriate resolutions. • Ensure the reception and atrium area is kept clean, tidy, visually attractive, and welcoming at all times. • Responsible for the Porsche Shop area - Processing payments from customers who wish to purchase items, updating the stock system, and re-ordering when stocks are low. In order to be successful in this role you must have / be: • Ability to demonstrate experience of working within a Customer Service environment • Ability to provide excellent customer service both over the telephone or face to face • PC literate and excellent VDU/keyboard skills • The aptitude and desire to gain good all-round product knowledge If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
Apr 18, 2026
Full time
Customer Contact Advisor Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £26,750 per annum + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational Hours : 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 Benefits : 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 48,600 employees in more than 50 countries over five continents. In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for a Customer Contact Advisor to deliver a Porsche experience to match our product by managing customer calls and Porsche Cars GB correspondence in line with the Porsche Experience Centre vision. You will be responsible for building relationships with everyone associated with the brand and delivering a professional level of service tailored to each individual customer s needs. Customer Contact Advisor Key Accountabilities Office • Receive calls and correspondence which may be requests for information, booking requests, or amendments. • Handle all calls and correspondence from both internal & external customers professionally. • Fulfil outbound call activity as required ensuring that business and customer requirements are met. • Accurately update the Porsche Customer database email address removed as required. • Treat every contact as an opportunity to cleanse and update the PCGB customer database. • Process payments via an online system. • Process and fulfil customer invitations following their purchase of a Porsche model. • Build up and continuously update individual specialist knowledge in relation to the Porsche products and PCGB strategy. Customer Contact Advisor Key Accountabilities Reception (required for 1 week in every 5) • Conduct PEC reception duties by providing a high standard of face-to-face customer interaction. • Meet and greet guests as they enter the building. • Record the arrival of guests and issue passes as required. • Contact any guests who have not arrived. • Notify person(s) being visited of the arrival of their guests. • Request all driving guests sign participant terms on arrival and complete driving license checks, contacting the DVLA as and when required. • Manage the guest booking system, updating with all guest arrivals for the following day, producing pre-populated participant terms to be completed on arrival. • Communicate professionally with internal and external customers, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely, and appropriate resolutions. • Ensure the reception and atrium area is kept clean, tidy, visually attractive, and welcoming at all times. • Responsible for the Porsche Shop area - Processing payments from customers who wish to purchase items, updating the stock system, and re-ordering when stocks are low. In order to be successful in this role you must have / be: • Ability to demonstrate experience of working within a Customer Service environment • Ability to provide excellent customer service both over the telephone or face to face • PC literate and excellent VDU/keyboard skills • The aptitude and desire to gain good all-round product knowledge If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 18, 2026
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.
Apr 18, 2026
Full time
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.
Our client, a reputable family-run independent dealership in Ipswich, Suffolk, is seeking a skilled and experienced Service Advisor to join their friendly team. This is an excellent opportunity for motivated automotive professionals looking to progress their career within a supportive and collaborative environment. The successful Service Advisor will serve as the primary point of contact for customers, ensuring high levels of customer satisfaction, efficient appointment management, and effective communication regarding vehicle repairs and maintenance. Benefits: Competitive basic salary of 30,000 per annum OTE of approximately 35,000 through commission and bonuses Opportunities for long-term career progression within a well-established dealership Stable employment with growth potential Supportive, family-run atmosphere fostering teamwork and collaboration Working hours from Monday to Friday, 8:30 am to 5:30 pm Saturday mornings on a rota, 8:30 am to 12:30 pm Duties: Liaise with customers to understand their vehicle service needs and provide expert advice Book and schedule vehicle services and repairs efficiently as a Service Advisor Deliver exceptional customer service, building strong client relationships Upsell additional services and parts to optimise workshop revenue as a Service Advisor Maintain accurate service records and update customers on vehicle progress Work closely with technicians to facilitate effective workshop operations and ensure timely completion of jobs Requirements: Proven experience as a Service Advisor within the automotive industry Excellent communication and customer service skills Strong organisational abilities and attention to detail Knowledge of automotive services, repairs, and workshop processes Ability to work effectively within a team environment Motivated to develop a long-term career in the motor trade If you are ready to take the next step in your automotive career and join a busy, friendly dealership with a family-run atmosphere, we want to hear from you. Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this Service Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Apr 18, 2026
Full time
Our client, a reputable family-run independent dealership in Ipswich, Suffolk, is seeking a skilled and experienced Service Advisor to join their friendly team. This is an excellent opportunity for motivated automotive professionals looking to progress their career within a supportive and collaborative environment. The successful Service Advisor will serve as the primary point of contact for customers, ensuring high levels of customer satisfaction, efficient appointment management, and effective communication regarding vehicle repairs and maintenance. Benefits: Competitive basic salary of 30,000 per annum OTE of approximately 35,000 through commission and bonuses Opportunities for long-term career progression within a well-established dealership Stable employment with growth potential Supportive, family-run atmosphere fostering teamwork and collaboration Working hours from Monday to Friday, 8:30 am to 5:30 pm Saturday mornings on a rota, 8:30 am to 12:30 pm Duties: Liaise with customers to understand their vehicle service needs and provide expert advice Book and schedule vehicle services and repairs efficiently as a Service Advisor Deliver exceptional customer service, building strong client relationships Upsell additional services and parts to optimise workshop revenue as a Service Advisor Maintain accurate service records and update customers on vehicle progress Work closely with technicians to facilitate effective workshop operations and ensure timely completion of jobs Requirements: Proven experience as a Service Advisor within the automotive industry Excellent communication and customer service skills Strong organisational abilities and attention to detail Knowledge of automotive services, repairs, and workshop processes Ability to work effectively within a team environment Motivated to develop a long-term career in the motor trade If you are ready to take the next step in your automotive career and join a busy, friendly dealership with a family-run atmosphere, we want to hear from you. Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this Service Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Caresoft Global Talent Solutions Ltd
Basildon, Essex
Job Title: HR Advisor Location: Dunton, Essex (4 days onsite per week) Rate: 26.81ph via an Umbrella Company (increasing to 34.83ph after 12 weeks) Employment Type: Contract 31.12.2026 Hours: 37.5 Reference: F56487 Position Description: HR Advisor These roles offer a significant opportunity to strategically partner with People Leaders and HR Centres of Excellence (CoEs) across various parts of the organisation. You will be instrumental in shaping the employee experience, driving key people priorities, and delivering impactful HR projects that directly contribute to organisational success and reinforce the company behaviours. Skills Required: HR Advisor experience Demonstrated ability to build strong, trusted relationships and influence stakeholders. Exceptional communication (verbal and written), interpersonal, and active listening skills. A proactive, customer-centric, and solutions-focused approach. A passion for continuous improvement, challenging the status quo, and identifying opportunities to add value. Highly collaborative team player with a flexible and adaptable mindset. Adept at coaching, motivating, and influencing leaders with diplomacy and a pragmatic approach. Proven ability to manage multiple priorities, balancing operational demands with strategic, project-based initiatives. Ideally degree/ CIPD qualified but will consider if they don t have this but do have significant relevant experience Additional Information : Minimum 4 days on site in Dunton Some travel may occasionally be required THIS POSITION IS CONFIRMED INSIDE IR35 Our Clients are unable to provide sponsorship for Visas; therefore, only candidates eligible to work in the UK need apply! Caresoft Global Talent Solutions operates as an Employment Business and Employment Agency. We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries. No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.
Apr 18, 2026
Contractor
Job Title: HR Advisor Location: Dunton, Essex (4 days onsite per week) Rate: 26.81ph via an Umbrella Company (increasing to 34.83ph after 12 weeks) Employment Type: Contract 31.12.2026 Hours: 37.5 Reference: F56487 Position Description: HR Advisor These roles offer a significant opportunity to strategically partner with People Leaders and HR Centres of Excellence (CoEs) across various parts of the organisation. You will be instrumental in shaping the employee experience, driving key people priorities, and delivering impactful HR projects that directly contribute to organisational success and reinforce the company behaviours. Skills Required: HR Advisor experience Demonstrated ability to build strong, trusted relationships and influence stakeholders. Exceptional communication (verbal and written), interpersonal, and active listening skills. A proactive, customer-centric, and solutions-focused approach. A passion for continuous improvement, challenging the status quo, and identifying opportunities to add value. Highly collaborative team player with a flexible and adaptable mindset. Adept at coaching, motivating, and influencing leaders with diplomacy and a pragmatic approach. Proven ability to manage multiple priorities, balancing operational demands with strategic, project-based initiatives. Ideally degree/ CIPD qualified but will consider if they don t have this but do have significant relevant experience Additional Information : Minimum 4 days on site in Dunton Some travel may occasionally be required THIS POSITION IS CONFIRMED INSIDE IR35 Our Clients are unable to provide sponsorship for Visas; therefore, only candidates eligible to work in the UK need apply! Caresoft Global Talent Solutions operates as an Employment Business and Employment Agency. We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries. No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.
Are you looking to be part of a global genetics organisation? This is an opportunity to get in on the ground floor and have a real say in how the company grow their UK presence. Do you bring hands-on experience in beef or dairy cattle, combined with either proven sales ability or a strong desire to develop in a commercial role? This breeding advisor role offers you a chance to be part of a growing UK work force and where there is growth, there is opportunity. You will be getting out on farm, face to face with farmers and advising them on how to optimise herd performance and health. In this organisation, your voice would be heard. From getting to know everyone in the organisation to having a say in terms of which bulls the company keeps for breeding. Key responsibilities: • Understanding what products that are offered can help the herd • Provide expert guidance on genetic planning • Identifying areas for growth in both herd performance and nutrition • Understand a herd's performance and breeding goals • advise on strategies best suited for the herd's goal • Build relationships with your customer base Desirable Skillset Includes: • Practical experience and knowledge of dairy or beef cattle • Ability to understand and build trust with farmers • A passion for animal genetics and farm success • Ability to convey technical information • Sales experience or the hunger to sell • Full driving licence What you will receive: • Salary dependant on experience • Lucrative commission and bonus scheme • Opportunity for growth • Having a voice when it comes to best practice To apply: If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Apr 18, 2026
Full time
Are you looking to be part of a global genetics organisation? This is an opportunity to get in on the ground floor and have a real say in how the company grow their UK presence. Do you bring hands-on experience in beef or dairy cattle, combined with either proven sales ability or a strong desire to develop in a commercial role? This breeding advisor role offers you a chance to be part of a growing UK work force and where there is growth, there is opportunity. You will be getting out on farm, face to face with farmers and advising them on how to optimise herd performance and health. In this organisation, your voice would be heard. From getting to know everyone in the organisation to having a say in terms of which bulls the company keeps for breeding. Key responsibilities: • Understanding what products that are offered can help the herd • Provide expert guidance on genetic planning • Identifying areas for growth in both herd performance and nutrition • Understand a herd's performance and breeding goals • advise on strategies best suited for the herd's goal • Build relationships with your customer base Desirable Skillset Includes: • Practical experience and knowledge of dairy or beef cattle • Ability to understand and build trust with farmers • A passion for animal genetics and farm success • Ability to convey technical information • Sales experience or the hunger to sell • Full driving licence What you will receive: • Salary dependant on experience • Lucrative commission and bonus scheme • Opportunity for growth • Having a voice when it comes to best practice To apply: If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
A leading technology and advisory firm in Greater London is seeking a Customer Success Manager to join its dynamic team. This role focuses on delivering exceptional onboarding experiences and managing a portfolio of scaled accounts through AI-driven engagement strategies. The ideal candidate will have proven experience in B2B SaaS customer success and possess strong analytical and relationship-building skills. The company offers a supportive culture with various perks, including a personal performance bonus and health coverage.
Apr 18, 2026
Full time
A leading technology and advisory firm in Greater London is seeking a Customer Success Manager to join its dynamic team. This role focuses on delivering exceptional onboarding experiences and managing a portfolio of scaled accounts through AI-driven engagement strategies. The ideal candidate will have proven experience in B2B SaaS customer success and possess strong analytical and relationship-building skills. The company offers a supportive culture with various perks, including a personal performance bonus and health coverage.
Customer Success Manager - LegalTech Location: Nottingham (Hybrid) Permanent Full-Time Ready to transition from traditional legal practice into the fast-growing world of legal technology? This role could be the perfect next step. About LEAP LEAP is the global leader in Legal Practice Productivity Solutions and part of ATI, one of the largest international LegalTech companies. For more than 30 years we have been developing innovative technology that helps lawyers run more efficient and profitable law firms. Our mission is simple: to help lawyers who help people. Our market-leading software is used by more than 100,000 lawyers and legal professionals in small and medium size law firms worldwide. With more than 1,000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, LEAP is a fast growing global technology business where ambitious people thrive. The Opportunity Join our Customer Success team and help new clients successfully adopt LEAP software. As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring they gain maximum value from the platform from day one. You will work closely with legal professionals to deliver onboarding, implementation support, and tailored training. From initial project meetings to post implementation follow ups, you will provide hands on support both on site and face to face, ensuring clients feel confident integrating LEAP into their daily operations. This is a great opportunity to make a meaningful impact by supporting clients from implementation through to business as usual. What you'll do Build strong relationships with customers to drive satisfaction, loyalty, and long term retention Act as a trusted advisor and subject matter expert for LEAP software Support customers nationwide to maximise value from their LEAP case management software Promote adoption of the full LEAP product suite, including new features and functionality Monitor customer health metrics, NPS feedback, and usage data to identify engagement opportunities Proactively address customer concerns and resolve issues in collaboration with internal teams Deliver on site and remote training sessions to support product adoption and best practice use Engage with customers throughout their lifecycle to ensure continued success with LEAP Identify opportunities to develop reference customers and support new business initiatives Represent LEAP at industry events and deliver customer webinars showcasing product updates and best practices What you'll bring 3-5 years' experience in a Customer Success, Account Management, or similar client facing role Experience managing customer renewals and maintaining service quality Willingness to travel nationwide approximately 2 to 3 days per week Excellent organisational and time management skills Strong written and verbal communication skills Self motivated, disciplined, and able to work independently Passion for technology and helping customers succeed with software Ability to clearly explain solutions and workarounds in a simple, concise way Full UK driving licence and access to a car (car allowance provided) Professional, articulate, and well presented Strong working knowledge of Microsoft Word, Excel, and Outlook Desirable Legal or accounting background or relevant qualifications Understanding of small law firm environments and client expectations Knowledge of Solicitors' Accounts Rules Experience delivering onsite or remote training Basic knowledge of Xero LEAP is an inclusive, people first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all, of the requirements above, we encourage you to still submit your application. What you'll get Career & Growth Generous professional development fund Support for training, learning, and career progression Health & Wellbeing Private health insurance (including dental and optical) £80 monthly gym contribution Employee Assistance Programme Life insurance cover Financial Benefits 8% employer pension contribution PerkBox membership with discounts and rewards Cycle to Work scheme Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence Time off 25 days annual leave + 8 bank holidays Enhanced parental leave One paid volunteer day each year for a charity of your choice Work anniversary rewards Work environment Friendly, supportive, and driven culture Free healthy breakfast, light lunch, and snacks Monthly socials Life at LEAP Discover the human side of cutting edge LegalTech Life at LEAP Discover more LEAP opportunities Closing Date Friday, 3rd April We may close this vacancy early if we receive a high volume of suitable applications, so we encourage interested candidates to apply as soon as possible. You're welcome to use AI tools to support your application, but please ensure your submission reflects your own experience and voice. Every CV is reviewed by a member of our team, and if you're invited to interview we look forward to getting to know the real you.
Apr 18, 2026
Full time
Customer Success Manager - LegalTech Location: Nottingham (Hybrid) Permanent Full-Time Ready to transition from traditional legal practice into the fast-growing world of legal technology? This role could be the perfect next step. About LEAP LEAP is the global leader in Legal Practice Productivity Solutions and part of ATI, one of the largest international LegalTech companies. For more than 30 years we have been developing innovative technology that helps lawyers run more efficient and profitable law firms. Our mission is simple: to help lawyers who help people. Our market-leading software is used by more than 100,000 lawyers and legal professionals in small and medium size law firms worldwide. With more than 1,000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, LEAP is a fast growing global technology business where ambitious people thrive. The Opportunity Join our Customer Success team and help new clients successfully adopt LEAP software. As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring they gain maximum value from the platform from day one. You will work closely with legal professionals to deliver onboarding, implementation support, and tailored training. From initial project meetings to post implementation follow ups, you will provide hands on support both on site and face to face, ensuring clients feel confident integrating LEAP into their daily operations. This is a great opportunity to make a meaningful impact by supporting clients from implementation through to business as usual. What you'll do Build strong relationships with customers to drive satisfaction, loyalty, and long term retention Act as a trusted advisor and subject matter expert for LEAP software Support customers nationwide to maximise value from their LEAP case management software Promote adoption of the full LEAP product suite, including new features and functionality Monitor customer health metrics, NPS feedback, and usage data to identify engagement opportunities Proactively address customer concerns and resolve issues in collaboration with internal teams Deliver on site and remote training sessions to support product adoption and best practice use Engage with customers throughout their lifecycle to ensure continued success with LEAP Identify opportunities to develop reference customers and support new business initiatives Represent LEAP at industry events and deliver customer webinars showcasing product updates and best practices What you'll bring 3-5 years' experience in a Customer Success, Account Management, or similar client facing role Experience managing customer renewals and maintaining service quality Willingness to travel nationwide approximately 2 to 3 days per week Excellent organisational and time management skills Strong written and verbal communication skills Self motivated, disciplined, and able to work independently Passion for technology and helping customers succeed with software Ability to clearly explain solutions and workarounds in a simple, concise way Full UK driving licence and access to a car (car allowance provided) Professional, articulate, and well presented Strong working knowledge of Microsoft Word, Excel, and Outlook Desirable Legal or accounting background or relevant qualifications Understanding of small law firm environments and client expectations Knowledge of Solicitors' Accounts Rules Experience delivering onsite or remote training Basic knowledge of Xero LEAP is an inclusive, people first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all, of the requirements above, we encourage you to still submit your application. What you'll get Career & Growth Generous professional development fund Support for training, learning, and career progression Health & Wellbeing Private health insurance (including dental and optical) £80 monthly gym contribution Employee Assistance Programme Life insurance cover Financial Benefits 8% employer pension contribution PerkBox membership with discounts and rewards Cycle to Work scheme Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence Time off 25 days annual leave + 8 bank holidays Enhanced parental leave One paid volunteer day each year for a charity of your choice Work anniversary rewards Work environment Friendly, supportive, and driven culture Free healthy breakfast, light lunch, and snacks Monthly socials Life at LEAP Discover the human side of cutting edge LegalTech Life at LEAP Discover more LEAP opportunities Closing Date Friday, 3rd April We may close this vacancy early if we receive a high volume of suitable applications, so we encourage interested candidates to apply as soon as possible. You're welcome to use AI tools to support your application, but please ensure your submission reflects your own experience and voice. Every CV is reviewed by a member of our team, and if you're invited to interview we look forward to getting to know the real you.
Charlotte Tilbury
Welwyn Garden City, Hertfordshire
Beauty Expert - JL Welwyn Garden City 24 Hours per week, Part time position, Perm contract About the Charlotte Tilbury Brand Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories. A Charlotte Tilbury Retail Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody - and you can adapt your style to suit the needs of your customer. You can work at a fast pace to achieve and exceed KPI's. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations - you exceed them. "Teamwork makes the dream work" - is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role. You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success. You follow the company grooming standards to a tee - you know what good looks like and are not afraid to display this. You will have Ideally an NVQ-3 in Beauty Therapy You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG. You aspire to be part of a beauty brand that disrupts the way it is seen - and continues to grow. You love all things Charlotte Tilbury - and are not afraid to spread the word. Ideally you will have experience in applying makeup - and knowing how to adapt your style to different customers with different needs. You can only be the best when you are set up to succeed - not only do we offer on the job training. We offer you the opportunity to attend Charlotte's Magic Academy - where dreams are truly made. Combining art, commerce and Charlotte's own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and have your voice truly heard. The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else - not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats - our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets. At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM APPLY TODAY!
Apr 18, 2026
Full time
Beauty Expert - JL Welwyn Garden City 24 Hours per week, Part time position, Perm contract About the Charlotte Tilbury Brand Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories. A Charlotte Tilbury Retail Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody - and you can adapt your style to suit the needs of your customer. You can work at a fast pace to achieve and exceed KPI's. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations - you exceed them. "Teamwork makes the dream work" - is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role. You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success. You follow the company grooming standards to a tee - you know what good looks like and are not afraid to display this. You will have Ideally an NVQ-3 in Beauty Therapy You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG. You aspire to be part of a beauty brand that disrupts the way it is seen - and continues to grow. You love all things Charlotte Tilbury - and are not afraid to spread the word. Ideally you will have experience in applying makeup - and knowing how to adapt your style to different customers with different needs. You can only be the best when you are set up to succeed - not only do we offer on the job training. We offer you the opportunity to attend Charlotte's Magic Academy - where dreams are truly made. Combining art, commerce and Charlotte's own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and have your voice truly heard. The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else - not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats - our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets. At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM APPLY TODAY!
Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 17, 2026
Full time
Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
