Digital Customer Success Manager - AI-Driven Onboarding

  • Board Intelligence Limited
  • Apr 18, 2026
Full time Call Centre / CustomerService

Job Description

A leading technology and advisory firm in Greater London is seeking a Customer Success Manager to join its dynamic team. This role focuses on delivering exceptional onboarding experiences and managing a portfolio of scaled accounts through AI-driven engagement strategies. The ideal candidate will have proven experience in B2B SaaS customer success and possess strong analytical and relationship-building skills. The company offers a supportive culture with various perks, including a personal performance bonus and health coverage.