The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.
Jul 14, 2026
Seasonal
The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.
GBR Recruitment Limited are proudly recruiting exclusively for a leading agricultural machinery dealership network, recruiting for an experienced Sales Support Manager to assist in leading their sales & customer service teams across several depots. The role of the Sales Support Manager is to support the Commercial Director in successfully managing & delivering the sales results across the dealership network (exceeding if possible). You will ensure the achievement of sales objectives, the consistent execution of sales processes, plus deliver the highest possible standards of customer satisfaction. As Sales Support Manager you will be responsible for successfully leading, coaching & developing a team of sales professionals while working alongside the Senior sales team. Your direct reports will be between 10-15 sales, aftersales & customer service professionals. Ideally you will have managed a team of Area Sales Managers to deliver real results. This is a fantastic opportunity for an agricultural farming products professionals who has worked in an agricultural dealership network & who is strong in sales strategy & delivery. Duties: Ensure sales metrics & sales goals are met regionally & across customer segments. Manages & coaches depot / area sales professionals to success, exceeding targets. Supporting the Commercial Director, Area Sales Managers & others in the SMT with quotes, discount agreements, plus agri product trade-ins of tractors, combines etc. Advising customers on finance/credit options & agreements, d internal approvals to ensuring all deals are commercially compliant Manage pre-order processes, ensuring customer requirements are captured, eligibility checks are completed, plus lead times are confirmed prior to ordering. Supports order configuration activities, validating specifications/options, compatibility, pricing &approvals before submission. Oversees CRM entries management activities, ensuring sales opportunities, customer records, communication notes & pipeline stages are accurate & fully up to date. Ensure a consistent sales process is followed for all regional sales. Implement sales document processes is established & followed by all sales teams. Play a key role in supporting used & new whole goods inventory levels, plus metrics. Process & place sales orders, ensuring all documentation is complete, plus that all order details are accurate & delivered OTIF meeting the customers needs. Driving employee development, team sales training & assisting with recruitment. Supporting with trade shows, trade events & customer trips (travel required). A key player in promoting the customer experience & customer satisfaction. Manages budgets / P&L for the sales operations. Support in delivering the sales department business plan to achieve goals. Work hand in hand with the sales management team to identify / execute best practices. Attributes: Strong sales management, business development, sales support management experience, with a passion for always delivering high end customer service. Widespread experience with the major agricultural tractor, combine harvesters, trailers & attachment products (tractors is a must) Strong managerial ability with strong leadership, mentoring & coaching skills. Strong collaborator who can communicate effectively with internal & external teams. A sales process professional who creates, defines & implements effective sales processes. Ability to use software applications such as CRM systems, ERP systems, Microsoft Office & internet functions. Ability to analyse data & interpret internal sales reports. This key role is commutable from: York, Hull, Pocklington, Beverley, Howden, Selby, Driffield, Leeds, Bridlington, Skipton, Goole, Malton, Harrogate, Bradford & other areas close to these across South Yorkshire, East Yorkshire, North Yorkshire, West Yorkshire & Humberside. You must be prepared to travel within this role to all depots. Interviews to take place immediately, Apply today!
Jul 14, 2026
Full time
GBR Recruitment Limited are proudly recruiting exclusively for a leading agricultural machinery dealership network, recruiting for an experienced Sales Support Manager to assist in leading their sales & customer service teams across several depots. The role of the Sales Support Manager is to support the Commercial Director in successfully managing & delivering the sales results across the dealership network (exceeding if possible). You will ensure the achievement of sales objectives, the consistent execution of sales processes, plus deliver the highest possible standards of customer satisfaction. As Sales Support Manager you will be responsible for successfully leading, coaching & developing a team of sales professionals while working alongside the Senior sales team. Your direct reports will be between 10-15 sales, aftersales & customer service professionals. Ideally you will have managed a team of Area Sales Managers to deliver real results. This is a fantastic opportunity for an agricultural farming products professionals who has worked in an agricultural dealership network & who is strong in sales strategy & delivery. Duties: Ensure sales metrics & sales goals are met regionally & across customer segments. Manages & coaches depot / area sales professionals to success, exceeding targets. Supporting the Commercial Director, Area Sales Managers & others in the SMT with quotes, discount agreements, plus agri product trade-ins of tractors, combines etc. Advising customers on finance/credit options & agreements, d internal approvals to ensuring all deals are commercially compliant Manage pre-order processes, ensuring customer requirements are captured, eligibility checks are completed, plus lead times are confirmed prior to ordering. Supports order configuration activities, validating specifications/options, compatibility, pricing &approvals before submission. Oversees CRM entries management activities, ensuring sales opportunities, customer records, communication notes & pipeline stages are accurate & fully up to date. Ensure a consistent sales process is followed for all regional sales. Implement sales document processes is established & followed by all sales teams. Play a key role in supporting used & new whole goods inventory levels, plus metrics. Process & place sales orders, ensuring all documentation is complete, plus that all order details are accurate & delivered OTIF meeting the customers needs. Driving employee development, team sales training & assisting with recruitment. Supporting with trade shows, trade events & customer trips (travel required). A key player in promoting the customer experience & customer satisfaction. Manages budgets / P&L for the sales operations. Support in delivering the sales department business plan to achieve goals. Work hand in hand with the sales management team to identify / execute best practices. Attributes: Strong sales management, business development, sales support management experience, with a passion for always delivering high end customer service. Widespread experience with the major agricultural tractor, combine harvesters, trailers & attachment products (tractors is a must) Strong managerial ability with strong leadership, mentoring & coaching skills. Strong collaborator who can communicate effectively with internal & external teams. A sales process professional who creates, defines & implements effective sales processes. Ability to use software applications such as CRM systems, ERP systems, Microsoft Office & internet functions. Ability to analyse data & interpret internal sales reports. This key role is commutable from: York, Hull, Pocklington, Beverley, Howden, Selby, Driffield, Leeds, Bridlington, Skipton, Goole, Malton, Harrogate, Bradford & other areas close to these across South Yorkshire, East Yorkshire, North Yorkshire, West Yorkshire & Humberside. You must be prepared to travel within this role to all depots. Interviews to take place immediately, Apply today!
Marketing Program Manager Location: Andover, Hampshire Salary: 45,000 to 55,000 DOE Contract: Full-time, permanent Working pattern: Office-based, with some flexibility Reports to: Head of Marketing & Business Development My clients operates in an exciting B2B commercial leisure space with clients across the UK, US and international markets. Experience in leisure, visitor attractions, sports venues, hospitality, design and build, construction or related sectors would be an advantage, not essential. Now looking for a Marketing Program Manager as the business continues to grow, to strengthening their marketing function to drive high-quality inbound enquiries, support investment in BD and Sales, and help accelerate commercial growth. The Role We are looking for a Marketing Program Manager to build and manage a structured marketing campaign program that increases high-quality inbound enquiries, supports BD and Sales growth, and helps roll out the refreshed brand identity across their website, collateral, events and campaigns. This is a delivery-led, commercially focused marketing role. Strong creative judgment and copywriting ability are important, but the core of this role is campaign delivery, commercial focus and structured marketing execution rather than pure creative production. You will plan, coordinate and manage campaigns across priority sectors, ensuring activity is delivered consistently, measured properly and aligned with business growth objectives. You will work closely with the BD and Sales teams, internal colleagues, freelancers, agencies and external partners. You will also help guide the day-to-day work of a Marketing Assistant. Key Responsibilities Build and manage structured marketing campaigns across priority sectors. Manage campaign calendars, project plans, deadlines, briefs, assets and internal approvals. Coordinate activity across email, website, landing pages, content, social media, events and sales enablement. Plan and manage events, trade shows and expos, ensuring they are professionally delivered and commercially focused. Track and report on key marketing KPIs, including inbound enquiries, qualified leads, campaign delivery, website conversion, email engagement, landing page performance and content output. Manage marketing automation activity, particularly email campaigns, segmentation, nurture activity and workflows. Use HubSpot to support campaign delivery, forms, lists, landing pages, reporting and marketing contact management. Manage day-to-day website updates, landing pages, campaign pages and conversion improvements. Support the rollout of refreshed brand identity across website, collateral, presentations, brochures, digital assets and event materials. Brief, manage and review work from internal team members, freelancers, agencies, AI tools and external writers. Produce or edit copy where required, including campaign copy, email content, landing page copy, social posts and sales collateral. Help manage the day-to-day workload of the Marketing Assistant. What Success Looks Like Success in this role means clear campaign plans, consistent activity across priority sectors, disciplined use of HubSpot and marketing automation, strong website and landing page performance, professionally managed events, and a marketing function that is structured, accountable and focused on generating high-quality inbound enquiries. About You You are an organised, commercially minded marketing professional who knows how to turn plans into action. You understand that effective marketing is about delivery, consistency, measurement and business impact, not just ideas or content. You will likely suit this role if you are: Highly organised, structured and delivery focused. Experienced in campaign management and marketing automation. Confident managing email campaigns, landing pages, workflows and reporting. A capable copywriter and editor, even if you are not primarily a content creator. Comfortable briefing and managing agencies, freelancers, designers, writers and internal contributors. Confident using HubSpot or similar CRM/marketing automation platforms. Comfortable using or reviewing work in Adobe Creative Cloud, Canva or similar tools. Practical, resilient and able to manage multiple priorities. Confident enough to challenge constructively, without being combative. Focused on follow-through and accountability. Experience and Skills Essential Proven experience in campaign management, marketing program management or a similar delivery-focused marketing role. Experience with marketing automation, especially email marketing. Strong project management and organisational skills. Good understanding of lead generation, campaign performance and marketing KPIs. Strong written communication and copy-editing ability. Experience managing agencies, freelancers or external suppliers. Comfortable using tools such as HubSpot, Adobe Creative Cloud, Canva or similar platforms. Desirable Experience in long sales cycle, project-led or high-value sales environments. Marketing degree or relevant marketing qualification. Experience managing events, trade shows or exhibitions. Experience supporting or mentoring junior marketing team members. This is an office-based role in Andover, with some flexibility. The role will require limited travel for events, exhibitions, client visits and project-related activity. Please apply/get in touch to hear more! TJEXE
Jul 14, 2026
Full time
Marketing Program Manager Location: Andover, Hampshire Salary: 45,000 to 55,000 DOE Contract: Full-time, permanent Working pattern: Office-based, with some flexibility Reports to: Head of Marketing & Business Development My clients operates in an exciting B2B commercial leisure space with clients across the UK, US and international markets. Experience in leisure, visitor attractions, sports venues, hospitality, design and build, construction or related sectors would be an advantage, not essential. Now looking for a Marketing Program Manager as the business continues to grow, to strengthening their marketing function to drive high-quality inbound enquiries, support investment in BD and Sales, and help accelerate commercial growth. The Role We are looking for a Marketing Program Manager to build and manage a structured marketing campaign program that increases high-quality inbound enquiries, supports BD and Sales growth, and helps roll out the refreshed brand identity across their website, collateral, events and campaigns. This is a delivery-led, commercially focused marketing role. Strong creative judgment and copywriting ability are important, but the core of this role is campaign delivery, commercial focus and structured marketing execution rather than pure creative production. You will plan, coordinate and manage campaigns across priority sectors, ensuring activity is delivered consistently, measured properly and aligned with business growth objectives. You will work closely with the BD and Sales teams, internal colleagues, freelancers, agencies and external partners. You will also help guide the day-to-day work of a Marketing Assistant. Key Responsibilities Build and manage structured marketing campaigns across priority sectors. Manage campaign calendars, project plans, deadlines, briefs, assets and internal approvals. Coordinate activity across email, website, landing pages, content, social media, events and sales enablement. Plan and manage events, trade shows and expos, ensuring they are professionally delivered and commercially focused. Track and report on key marketing KPIs, including inbound enquiries, qualified leads, campaign delivery, website conversion, email engagement, landing page performance and content output. Manage marketing automation activity, particularly email campaigns, segmentation, nurture activity and workflows. Use HubSpot to support campaign delivery, forms, lists, landing pages, reporting and marketing contact management. Manage day-to-day website updates, landing pages, campaign pages and conversion improvements. Support the rollout of refreshed brand identity across website, collateral, presentations, brochures, digital assets and event materials. Brief, manage and review work from internal team members, freelancers, agencies, AI tools and external writers. Produce or edit copy where required, including campaign copy, email content, landing page copy, social posts and sales collateral. Help manage the day-to-day workload of the Marketing Assistant. What Success Looks Like Success in this role means clear campaign plans, consistent activity across priority sectors, disciplined use of HubSpot and marketing automation, strong website and landing page performance, professionally managed events, and a marketing function that is structured, accountable and focused on generating high-quality inbound enquiries. About You You are an organised, commercially minded marketing professional who knows how to turn plans into action. You understand that effective marketing is about delivery, consistency, measurement and business impact, not just ideas or content. You will likely suit this role if you are: Highly organised, structured and delivery focused. Experienced in campaign management and marketing automation. Confident managing email campaigns, landing pages, workflows and reporting. A capable copywriter and editor, even if you are not primarily a content creator. Comfortable briefing and managing agencies, freelancers, designers, writers and internal contributors. Confident using HubSpot or similar CRM/marketing automation platforms. Comfortable using or reviewing work in Adobe Creative Cloud, Canva or similar tools. Practical, resilient and able to manage multiple priorities. Confident enough to challenge constructively, without being combative. Focused on follow-through and accountability. Experience and Skills Essential Proven experience in campaign management, marketing program management or a similar delivery-focused marketing role. Experience with marketing automation, especially email marketing. Strong project management and organisational skills. Good understanding of lead generation, campaign performance and marketing KPIs. Strong written communication and copy-editing ability. Experience managing agencies, freelancers or external suppliers. Comfortable using tools such as HubSpot, Adobe Creative Cloud, Canva or similar platforms. Desirable Experience in long sales cycle, project-led or high-value sales environments. Marketing degree or relevant marketing qualification. Experience managing events, trade shows or exhibitions. Experience supporting or mentoring junior marketing team members. This is an office-based role in Andover, with some flexibility. The role will require limited travel for events, exhibitions, client visits and project-related activity. Please apply/get in touch to hear more! TJEXE
Customer Implementations and Training Lead Competitive salary and performance-based bonus Hybrid must be able to commute to Leeds office Type: Full-time, Permanent About Cognexo Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact. As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience. The Role You'll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines. You'll need to hold the critical path, influence without authority, and make good decisions with incomplete information. Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with product and engineering on technical dependencies, and writing the client-facing communications that keep momentum when things slow down. In addition to the above, the role will also require the individual to become a product expert and deliver enablement/training sessions to new and existing customers alike. This will cover front to back sessions as well as ad-hoc product update training to the Cognexo install base. Key Responsibilities Full implementation lifecycle from kick-off through to go-live and CS handover. Discovery and scoping calls to translate client requirements into configuration decisions. Implementation plans and project trackers maintained in real time Stakeholder management across client-side and internal teams, including escalation handling. Acceptance criteria definition and UAT coordination. Handover documentation that gives the CS team everything they need to own the account. Contribution to implementation process improvement like templates and playbooks. Training and enablement for internal and external stakeholders. Skills and Experience Required Educated to degree level Demonstrable 3-5 years experience delivering SaaS implementations or complex technology onboarding projects. Confident running client-facing sessions independently. Discovery, kick-off, steering and UAT. Strong written and verbal communication; able to translate technical constraint into plain English for non-technical stakeholders. Comfortable with ambiguity and capable of prioritising across multiple concurrent accounts. Strong organisational skills, your project management doesn't depend on being reminded. Experience in enablement/training environments, communicating with large audiences at all levels. Preferred Experience in HR tech, L&D, or adjacent SaaS categories. Familiarity with Zendesk, Salesforce, or similar CRM/support tooling. Exposure to LMS platforms or workforce training environments. Understanding of an enterprise organisation s structure, including L&D, HR and compliance functions. What success in this role looks like Six months in, you've got a repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand an account. You've spotted at least one pattern in how implementations slip and have implemented a process to circumvent these issues in the future. Training and enablement sessions are delivered with gravitas and leave no uncertainty with the relevant stakeholders. Your knowledge of the platform is second to none and you are the authority on the Cognexo platform both internally and externally. Why Join Cognexo? This is a rewarding opportunity to be part of a dynamic SaaS business at a pivotal stage of its growth journey. You will work closely with the CEO, and leadership team, helping to shape the customer lifecycle foundations of a company redefining digital learning and employee engagement in the form of Workforce Readiness. Competitive salary and performance-based bonus. Hybrid flexibility and a culture built on trust and accountability. A high-impact role with real influence and long-term career growth. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jul 14, 2026
Full time
Customer Implementations and Training Lead Competitive salary and performance-based bonus Hybrid must be able to commute to Leeds office Type: Full-time, Permanent About Cognexo Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact. As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience. The Role You'll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines. You'll need to hold the critical path, influence without authority, and make good decisions with incomplete information. Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with product and engineering on technical dependencies, and writing the client-facing communications that keep momentum when things slow down. In addition to the above, the role will also require the individual to become a product expert and deliver enablement/training sessions to new and existing customers alike. This will cover front to back sessions as well as ad-hoc product update training to the Cognexo install base. Key Responsibilities Full implementation lifecycle from kick-off through to go-live and CS handover. Discovery and scoping calls to translate client requirements into configuration decisions. Implementation plans and project trackers maintained in real time Stakeholder management across client-side and internal teams, including escalation handling. Acceptance criteria definition and UAT coordination. Handover documentation that gives the CS team everything they need to own the account. Contribution to implementation process improvement like templates and playbooks. Training and enablement for internal and external stakeholders. Skills and Experience Required Educated to degree level Demonstrable 3-5 years experience delivering SaaS implementations or complex technology onboarding projects. Confident running client-facing sessions independently. Discovery, kick-off, steering and UAT. Strong written and verbal communication; able to translate technical constraint into plain English for non-technical stakeholders. Comfortable with ambiguity and capable of prioritising across multiple concurrent accounts. Strong organisational skills, your project management doesn't depend on being reminded. Experience in enablement/training environments, communicating with large audiences at all levels. Preferred Experience in HR tech, L&D, or adjacent SaaS categories. Familiarity with Zendesk, Salesforce, or similar CRM/support tooling. Exposure to LMS platforms or workforce training environments. Understanding of an enterprise organisation s structure, including L&D, HR and compliance functions. What success in this role looks like Six months in, you've got a repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand an account. You've spotted at least one pattern in how implementations slip and have implemented a process to circumvent these issues in the future. Training and enablement sessions are delivered with gravitas and leave no uncertainty with the relevant stakeholders. Your knowledge of the platform is second to none and you are the authority on the Cognexo platform both internally and externally. Why Join Cognexo? This is a rewarding opportunity to be part of a dynamic SaaS business at a pivotal stage of its growth journey. You will work closely with the CEO, and leadership team, helping to shape the customer lifecycle foundations of a company redefining digital learning and employee engagement in the form of Workforce Readiness. Competitive salary and performance-based bonus. Hybrid flexibility and a culture built on trust and accountability. A high-impact role with real influence and long-term career growth. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Marketing Manager (Head of Marketing) Location: Chelmsford Salary: 50,000 per annum Hours: Full-Time, Monday to Friday Reports To: Senior Leadership Team / Director Direct Reports: Marketing Team (3 employees) About the Role We are looking for an ambitious and commercially minded Marketing Manager (Head of Marketing) to lead and develop our growing marketing function. This is a brand-new position, offering an exciting opportunity to shape marketing strategy, drive business growth, and build a high-performing team. The successful candidate will oversee a team of three marketing professionals, ensuring effective delivery of campaigns, content, webinars, product marketing, and business initiatives. They will be responsible for maximising marketing performance, managing budgets, introducing innovative ideas, and supporting the customer lifecycle to increase revenue and business success. This role would suit an experienced marketing professional who is looking to make a significant impact and has the desire to grow and progress within the company. Key Responsibilities Marketing Leadership & Strategy Develop and implement the company's marketing strategy to support business growth and revenue generation. Lead, motivate, and develop a team of three marketing professionals. Establish clear objectives, priorities, and performance measures for the marketing team. Identify new opportunities, innovative ideas, and creative solutions to increase brand awareness, customer engagement, and revenue. Work closely with stakeholders across the business to align marketing activities with commercial objectives. Campaign & Content Management Oversee the planning, creation, and delivery of marketing campaigns across multiple channels. Support and manage webinar programmes, ensuring successful planning, promotion, and execution. Guide the development of high-quality content including email campaigns, articles, case studies, social media content, and promotional materials. Ensure all marketing activities are aligned with the company brand and messaging. Product & Lifecycle Marketing Support the launch and promotion of products and services. Develop marketing initiatives that improve customer acquisition, retention, and engagement throughout the customer lifecycle. Collaborate with sales and operational teams to maximise opportunities and customer satisfaction. Monitor customer insights and market trends to identify improvements and growth opportunities. Project Management & Governance Review, approve, and sign off marketing briefs, campaigns, content, creative assets, and final projects. Ensure all projects are delivered on time, within scope, and to a high standard. Maintain effective workflows and processes to maximise team productivity. Budget & Performance Management Manage and monitor marketing budgets, ensuring all activities remain within agreed financial constraints. Evaluate campaign performance and marketing return on investment (ROI). Produce regular reports and recommendations based on results and business objectives. Identify opportunities to improve efficiency and marketing effectiveness. Person Specification Essential Skills & Experience Minimum 5 years' experience in a marketing leadership or management role. Proven experience leading and developing a marketing team. Strong understanding of digital marketing, content creation, webinars, campaigns, and product marketing. Experience managing marketing budgets and delivering measurable results. Excellent project management and organisational skills. Strong communication and stakeholder management abilities. Commercially aware with a focus on revenue growth and business performance. Ability to manage multiple priorities in a fast-paced environment. Creative thinker with a proactive and solutions-focused approach. Desirable Experience working in a B2B environment. Knowledge of marketing automation and CRM platforms. Experience managing the full customer lifecycle. Previous experience building or restructuring a marketing function. Personal Attributes The ideal candidate will: Be innovative, entrepreneurial, and commercially driven. Enjoy leading and supporting others to achieve success. Be confident making decisions and taking ownership. Have a strong desire to grow with the business and progress their career. Be passionate about delivering high-quality work and achieving results. Bring fresh ideas and continuously seek ways to improve marketing performance. What We Offer Salary of 50,000 per year Full-time, Monday to Friday working pattern. Opportunity to shape and lead a growing marketing function. Career progression and development opportunities. Chance to make a significant impact on business growth and success. Collaborative and supportive working environment. If you are an ambitious marketing leader looking for an opportunity to drive growth, inspire a team, and develop your career within a growing business, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 14, 2026
Seasonal
Marketing Manager (Head of Marketing) Location: Chelmsford Salary: 50,000 per annum Hours: Full-Time, Monday to Friday Reports To: Senior Leadership Team / Director Direct Reports: Marketing Team (3 employees) About the Role We are looking for an ambitious and commercially minded Marketing Manager (Head of Marketing) to lead and develop our growing marketing function. This is a brand-new position, offering an exciting opportunity to shape marketing strategy, drive business growth, and build a high-performing team. The successful candidate will oversee a team of three marketing professionals, ensuring effective delivery of campaigns, content, webinars, product marketing, and business initiatives. They will be responsible for maximising marketing performance, managing budgets, introducing innovative ideas, and supporting the customer lifecycle to increase revenue and business success. This role would suit an experienced marketing professional who is looking to make a significant impact and has the desire to grow and progress within the company. Key Responsibilities Marketing Leadership & Strategy Develop and implement the company's marketing strategy to support business growth and revenue generation. Lead, motivate, and develop a team of three marketing professionals. Establish clear objectives, priorities, and performance measures for the marketing team. Identify new opportunities, innovative ideas, and creative solutions to increase brand awareness, customer engagement, and revenue. Work closely with stakeholders across the business to align marketing activities with commercial objectives. Campaign & Content Management Oversee the planning, creation, and delivery of marketing campaigns across multiple channels. Support and manage webinar programmes, ensuring successful planning, promotion, and execution. Guide the development of high-quality content including email campaigns, articles, case studies, social media content, and promotional materials. Ensure all marketing activities are aligned with the company brand and messaging. Product & Lifecycle Marketing Support the launch and promotion of products and services. Develop marketing initiatives that improve customer acquisition, retention, and engagement throughout the customer lifecycle. Collaborate with sales and operational teams to maximise opportunities and customer satisfaction. Monitor customer insights and market trends to identify improvements and growth opportunities. Project Management & Governance Review, approve, and sign off marketing briefs, campaigns, content, creative assets, and final projects. Ensure all projects are delivered on time, within scope, and to a high standard. Maintain effective workflows and processes to maximise team productivity. Budget & Performance Management Manage and monitor marketing budgets, ensuring all activities remain within agreed financial constraints. Evaluate campaign performance and marketing return on investment (ROI). Produce regular reports and recommendations based on results and business objectives. Identify opportunities to improve efficiency and marketing effectiveness. Person Specification Essential Skills & Experience Minimum 5 years' experience in a marketing leadership or management role. Proven experience leading and developing a marketing team. Strong understanding of digital marketing, content creation, webinars, campaigns, and product marketing. Experience managing marketing budgets and delivering measurable results. Excellent project management and organisational skills. Strong communication and stakeholder management abilities. Commercially aware with a focus on revenue growth and business performance. Ability to manage multiple priorities in a fast-paced environment. Creative thinker with a proactive and solutions-focused approach. Desirable Experience working in a B2B environment. Knowledge of marketing automation and CRM platforms. Experience managing the full customer lifecycle. Previous experience building or restructuring a marketing function. Personal Attributes The ideal candidate will: Be innovative, entrepreneurial, and commercially driven. Enjoy leading and supporting others to achieve success. Be confident making decisions and taking ownership. Have a strong desire to grow with the business and progress their career. Be passionate about delivering high-quality work and achieving results. Bring fresh ideas and continuously seek ways to improve marketing performance. What We Offer Salary of 50,000 per year Full-time, Monday to Friday working pattern. Opportunity to shape and lead a growing marketing function. Career progression and development opportunities. Chance to make a significant impact on business growth and success. Collaborative and supportive working environment. If you are an ambitious marketing leader looking for an opportunity to drive growth, inspire a team, and develop your career within a growing business, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Trades and Labour Construction Field based across Hertfordshire and Bedfordshire Full time, Flexible working, £45,000 DOE and uncapped commission About the Role We are looking for a Business Development Manager who enjoys meeting new people and building strong relationships across the construction sector. You will play a key part in helping us grow our Trades and Labour division across the South. We already have a well-established presence in Hertfordshire, Bedfordshire, Oxfordshire and Buckinghamshire, and we are now seeking an additional person to develop new business and manage existing clients within Hertfordshire and Bedfordshire This role is ideal for someone who feels confident visiting sites, introducing themselves and developing new connections. You will receive a list of lapsed, existing and national clients to support you, but the main focus will be creating fresh opportunities and growing your own portfolio. You will spend most of your time in the field visiting sites and speaking with hiring managers. Our team works in a flexible way and typically visits between 40 and 50 sites each week. What You Will Do Build new client relationships across the region Visit sites daily to understand labour needs and present our services Reconnect with lapsed clients and develop national client opportunities Work closely with internal recruiters to ensure worker availability Complete check ins with workers on site and follow up on new starters Maintain accurate CRM notes and manage your pipeline Work toward realistic activity, revenue and margin targets About You Experience in construction recruitment or Trades and Labour supply is essential Confident approaching new sites and starting conversations Positive, reliable and comfortable working independently Strong communication and relationship building skills Organised and able to manage a busy field-based schedule Full UK driving licence What We Offer Flexible working style Competitive salary with uncapped commission Company vehicle or car allowance Clear development pathways into senior roles Supportive team culture and full training Thank you for your application. Due to the volume of applications, we receive, unfortunately, we are not able to respond to every application personally; therefore, if you have not heard back from us within 5 working days, please assume your application has been unsuccessful. To see our other available vacancies, please visit our website. INDINT
Jul 14, 2026
Full time
Trades and Labour Construction Field based across Hertfordshire and Bedfordshire Full time, Flexible working, £45,000 DOE and uncapped commission About the Role We are looking for a Business Development Manager who enjoys meeting new people and building strong relationships across the construction sector. You will play a key part in helping us grow our Trades and Labour division across the South. We already have a well-established presence in Hertfordshire, Bedfordshire, Oxfordshire and Buckinghamshire, and we are now seeking an additional person to develop new business and manage existing clients within Hertfordshire and Bedfordshire This role is ideal for someone who feels confident visiting sites, introducing themselves and developing new connections. You will receive a list of lapsed, existing and national clients to support you, but the main focus will be creating fresh opportunities and growing your own portfolio. You will spend most of your time in the field visiting sites and speaking with hiring managers. Our team works in a flexible way and typically visits between 40 and 50 sites each week. What You Will Do Build new client relationships across the region Visit sites daily to understand labour needs and present our services Reconnect with lapsed clients and develop national client opportunities Work closely with internal recruiters to ensure worker availability Complete check ins with workers on site and follow up on new starters Maintain accurate CRM notes and manage your pipeline Work toward realistic activity, revenue and margin targets About You Experience in construction recruitment or Trades and Labour supply is essential Confident approaching new sites and starting conversations Positive, reliable and comfortable working independently Strong communication and relationship building skills Organised and able to manage a busy field-based schedule Full UK driving licence What We Offer Flexible working style Competitive salary with uncapped commission Company vehicle or car allowance Clear development pathways into senior roles Supportive team culture and full training Thank you for your application. Due to the volume of applications, we receive, unfortunately, we are not able to respond to every application personally; therefore, if you have not heard back from us within 5 working days, please assume your application has been unsuccessful. To see our other available vacancies, please visit our website. INDINT
Project Manager Manchester Hybrid Working A growing organisation is looking to appoint a Project Manager to support the delivery of a broad and varied portfolio of technology and business change initiatives across the wider business. This role requires a genuinely well rounded Project Manager (Tech & Business Change) with experience operating across multiple areas of technology and transformation, rather than someone focused purely on a single technical discipline or isolated delivery environment. The successful individual will work across a wide range of initiatives including CRM and business application projects, infrastructure and end user technology upgrades, operational systems improvements, integrations, software related change, data initiatives, process optimisation and wider transformation programmes. The environment is fast moving and highly collaborative, with projects often spanning both technical and operational teams. The role requires someone comfortable bridging the gap between technology and the wider business, ensuring projects are delivered successfully whilst also driving user engagement, operational adoption and long term value realisation. There is also a strong stakeholder management element to the role. The successful candidate will need the confidence, credibility and gravitas to operate effectively with senior leadership teams, challenge where appropriate, manage expectations and provide clear communication around project delivery, risks, priorities and outcomes. Executive presence and the ability to build trust across both technology and operational stakeholders will be critical. Key responsibilities: End to end ownership of projects across the full delivery lifecycle from initiation and planning through to rollout, adoption and transition into BAU Delivering a varied portfolio of technology and business change projects across CRM, applications, infrastructure, systems, operational technology and process improvement Managing multiple concurrent projects with competing priorities across different business functions Coordinating internal IT teams, operational stakeholders, external suppliers and third party delivery partners Building and maintaining detailed project plans, governance packs, status reporting, budgets, RAID logs and delivery timelines Supporting requirements gathering, solution design discussions, testing, rollout planning and user engagement activities Ensuring business readiness, stakeholder alignment and successful operational adoption of new systems and processes Managing supplier relationships and ensuring third party deliverables remain aligned to agreed timelines and outcomes Driving clear communication across both technical and non technical audiences, ensuring stakeholders remain informed and engaged throughout delivery Providing regular updates to senior leadership teams, with the ability to communicate delivery progress, risks and priorities in a clear and commercially aware manner Identifying delivery risks, dependencies and challenges early, whilst driving appropriate mitigation plans and escalation where required Supporting continuous improvement across project delivery standards, governance and operational execution The successful candidate will likely bring: Proven experience delivering a range of IT and business change projects within a complex in house environment Experience working across multiple technology areas including CRM platforms, business systems, infrastructure, end user technology, software delivery and operational change Strong understanding of how technology initiatives impact operational processes, users and wider business performance Confidence operating across both technical and business facing stakeholder groups Strong stakeholder management capability with the executive presence to engage effectively with senior leadership teams The ability to influence, challenge and build credibility across all levels of the organisation Strong project governance, planning and delivery management capability Experience managing multiple concurrent projects within fast paced and evolving environments A proactive and adaptable approach with the ability to bring structure, momentum and accountability to project delivery Comfortable operating in hands on delivery environments where priorities can evolve quickly and collaboration is key Desirable background experience: Experience within professional services, legal, financial services, consulting or other fast paced multi stakeholder environments would be highly advantageous Experience working within organisations where technology is closely aligned to operational service delivery and client experience Exposure to complex business environments with multiple workstreams, competing priorities and senior stakeholder interaction This is a highly visible role offering broad exposure across the organisation, with the opportunity to play a key part in shaping and delivering a significant portfolio of technology and business transformation initiatives. For further information or a confidential discussion, feel free to get in touch. Due to the anticipated volume of applications, only suitable candidates will be contacted
Jul 14, 2026
Full time
Project Manager Manchester Hybrid Working A growing organisation is looking to appoint a Project Manager to support the delivery of a broad and varied portfolio of technology and business change initiatives across the wider business. This role requires a genuinely well rounded Project Manager (Tech & Business Change) with experience operating across multiple areas of technology and transformation, rather than someone focused purely on a single technical discipline or isolated delivery environment. The successful individual will work across a wide range of initiatives including CRM and business application projects, infrastructure and end user technology upgrades, operational systems improvements, integrations, software related change, data initiatives, process optimisation and wider transformation programmes. The environment is fast moving and highly collaborative, with projects often spanning both technical and operational teams. The role requires someone comfortable bridging the gap between technology and the wider business, ensuring projects are delivered successfully whilst also driving user engagement, operational adoption and long term value realisation. There is also a strong stakeholder management element to the role. The successful candidate will need the confidence, credibility and gravitas to operate effectively with senior leadership teams, challenge where appropriate, manage expectations and provide clear communication around project delivery, risks, priorities and outcomes. Executive presence and the ability to build trust across both technology and operational stakeholders will be critical. Key responsibilities: End to end ownership of projects across the full delivery lifecycle from initiation and planning through to rollout, adoption and transition into BAU Delivering a varied portfolio of technology and business change projects across CRM, applications, infrastructure, systems, operational technology and process improvement Managing multiple concurrent projects with competing priorities across different business functions Coordinating internal IT teams, operational stakeholders, external suppliers and third party delivery partners Building and maintaining detailed project plans, governance packs, status reporting, budgets, RAID logs and delivery timelines Supporting requirements gathering, solution design discussions, testing, rollout planning and user engagement activities Ensuring business readiness, stakeholder alignment and successful operational adoption of new systems and processes Managing supplier relationships and ensuring third party deliverables remain aligned to agreed timelines and outcomes Driving clear communication across both technical and non technical audiences, ensuring stakeholders remain informed and engaged throughout delivery Providing regular updates to senior leadership teams, with the ability to communicate delivery progress, risks and priorities in a clear and commercially aware manner Identifying delivery risks, dependencies and challenges early, whilst driving appropriate mitigation plans and escalation where required Supporting continuous improvement across project delivery standards, governance and operational execution The successful candidate will likely bring: Proven experience delivering a range of IT and business change projects within a complex in house environment Experience working across multiple technology areas including CRM platforms, business systems, infrastructure, end user technology, software delivery and operational change Strong understanding of how technology initiatives impact operational processes, users and wider business performance Confidence operating across both technical and business facing stakeholder groups Strong stakeholder management capability with the executive presence to engage effectively with senior leadership teams The ability to influence, challenge and build credibility across all levels of the organisation Strong project governance, planning and delivery management capability Experience managing multiple concurrent projects within fast paced and evolving environments A proactive and adaptable approach with the ability to bring structure, momentum and accountability to project delivery Comfortable operating in hands on delivery environments where priorities can evolve quickly and collaboration is key Desirable background experience: Experience within professional services, legal, financial services, consulting or other fast paced multi stakeholder environments would be highly advantageous Experience working within organisations where technology is closely aligned to operational service delivery and client experience Exposure to complex business environments with multiple workstreams, competing priorities and senior stakeholder interaction This is a highly visible role offering broad exposure across the organisation, with the opportunity to play a key part in shaping and delivering a significant portfolio of technology and business transformation initiatives. For further information or a confidential discussion, feel free to get in touch. Due to the anticipated volume of applications, only suitable candidates will be contacted
Business Development Manager Location: Remote (UK) with occasional travel to Brighton Help Organisations Build Trust, Resilience and Compliance Confidence We're growing fast, and we're looking for an ambitious Business Development Manager to join our commercial team. This is an opportunity to join a market-leading SaaS business helping organisations manage information security, data privacy and AI governance in a way that stands up to real scrutiny, not just a tick-box audit. Trusted by more than 65,000 users across 100+ countries, our platform helps businesses achieve and maintain standards including ISO 27001, GDPR, NIS2 and ISO 42001. If you're a consultative SaaS salesperson who enjoys building relationships, uncovering customer challenges and closing business, we'd love to hear from you. What You'll Be Doing Generating new business opportunities through a combination of inbound and outbound activity Managing the full sales cycle from qualification through to close Running discovery calls and product demonstrations Building strong relationships with key stakeholders and decision makers Understanding customer challenges and positioning solutions that deliver real value Managing and progressing a healthy pipeline of opportunities Collaborating closely with marketing and other internal teams Maintaining accurate CRM records and forecasting activity Consistently achieving and exceeding revenue targets What We're Looking For Previous experience in a SaaS Business Development role Experience managing the full sales cycle from prospecting through to close Strong consultative selling skills Excellent communication and relationship-building ability A proactive, self-motivated approach Experience managing your own pipeline and sales activity Comfortable working in a fast-paced growth environment Desirable Information security, compliance, cyber security or GRC experience Experience selling into regulated industries Additional European language skills Experience selling complex or value-led software solutions Why Join Us? Sell a Product That Matters Help organisations improve security, manage risk and build resilience in an increasingly complex digital world. Join a Growing Market Information security, privacy and AI governance are now board-level priorities, creating strong demand and significant growth opportunities. Uncapped Earning Potential Enjoy a competitive salary with a highly rewarding uncapped commission structure designed to recognise and reward high performance. Remote-First Flexibility Work from wherever you perform best, with occasional team collaboration days in Brighton. Grow Your Career Join a scaling SaaS business where you'll have genuine opportunities to develop, progress and make a visible impact. Benefits Remote-first working environment 25 days holiday plus bank holidays Additional holiday entitlement based on length of service NEST pension scheme Perkbox employee benefits platform Professional development and training support Regular company events and team meet-ups Collaborative, supportive and ambitious culture Ready for Your Next Challenge? If you're looking for a role where you can make an impact, develop your career and be part of a business shaping the future of information security, we'd love to hear from you.
Jul 14, 2026
Full time
Business Development Manager Location: Remote (UK) with occasional travel to Brighton Help Organisations Build Trust, Resilience and Compliance Confidence We're growing fast, and we're looking for an ambitious Business Development Manager to join our commercial team. This is an opportunity to join a market-leading SaaS business helping organisations manage information security, data privacy and AI governance in a way that stands up to real scrutiny, not just a tick-box audit. Trusted by more than 65,000 users across 100+ countries, our platform helps businesses achieve and maintain standards including ISO 27001, GDPR, NIS2 and ISO 42001. If you're a consultative SaaS salesperson who enjoys building relationships, uncovering customer challenges and closing business, we'd love to hear from you. What You'll Be Doing Generating new business opportunities through a combination of inbound and outbound activity Managing the full sales cycle from qualification through to close Running discovery calls and product demonstrations Building strong relationships with key stakeholders and decision makers Understanding customer challenges and positioning solutions that deliver real value Managing and progressing a healthy pipeline of opportunities Collaborating closely with marketing and other internal teams Maintaining accurate CRM records and forecasting activity Consistently achieving and exceeding revenue targets What We're Looking For Previous experience in a SaaS Business Development role Experience managing the full sales cycle from prospecting through to close Strong consultative selling skills Excellent communication and relationship-building ability A proactive, self-motivated approach Experience managing your own pipeline and sales activity Comfortable working in a fast-paced growth environment Desirable Information security, compliance, cyber security or GRC experience Experience selling into regulated industries Additional European language skills Experience selling complex or value-led software solutions Why Join Us? Sell a Product That Matters Help organisations improve security, manage risk and build resilience in an increasingly complex digital world. Join a Growing Market Information security, privacy and AI governance are now board-level priorities, creating strong demand and significant growth opportunities. Uncapped Earning Potential Enjoy a competitive salary with a highly rewarding uncapped commission structure designed to recognise and reward high performance. Remote-First Flexibility Work from wherever you perform best, with occasional team collaboration days in Brighton. Grow Your Career Join a scaling SaaS business where you'll have genuine opportunities to develop, progress and make a visible impact. Benefits Remote-first working environment 25 days holiday plus bank holidays Additional holiday entitlement based on length of service NEST pension scheme Perkbox employee benefits platform Professional development and training support Regular company events and team meet-ups Collaborative, supportive and ambitious culture Ready for Your Next Challenge? If you're looking for a role where you can make an impact, develop your career and be part of a business shaping the future of information security, we'd love to hear from you.
Data Engineer (Fabric) Sheffield City Centre (On-site + 1 day home working) Up to 60,000 + 15% Pension Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Certifications such as Microsoft Power BI Data Analyst (PL-300), Microsoft Fabric Analytics Engineer Associate (DP-600), Microsoft Fabric Data Engineer Associate (DP-700) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 14, 2026
Full time
Data Engineer (Fabric) Sheffield City Centre (On-site + 1 day home working) Up to 60,000 + 15% Pension Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Certifications such as Microsoft Power BI Data Analyst (PL-300), Microsoft Fabric Analytics Engineer Associate (DP-600), Microsoft Fabric Data Engineer Associate (DP-700) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
From £42,000 salary +commission Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Jul 14, 2026
Full time
From £42,000 salary +commission Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
SALARY: £14,900 (FTE £28,000) Tuesday Friday 10am 2pm Saturday 9am 1pm on a rota basis Job Purpose To complete accurately and in a timely manner all operational and administrative matters relating to the crematorium, and to ensure consistent delivery of the highest levels of client service and personal performance in memorial sales. Responsibilities for Service Excellence To ensure consistent delivery of the highest levels of client service in all dealings with members of the public and with Funeral Directors and their staff, both on the telephone and in person To ensure that prospective memorial clients are contacted and appointments made at an appropriate time and in an appropriate manner, and that every effort is made to fit the right memorial product to the client s needs, whilst respecting the requirements of the Company s sales budget To produce letters and invoices for clients as required, and to answer queries as appropriate. Responsibilities for Operational Efficiency To carry out administrative tasks relating to the processing of memorial agreements, the ordering of memorials and subsequent quality checks, and the issuing of works instructions for placement. To input all necessary information using our CRM system. To ensure credit control compliance, using periodic reminders to effect collection within Company deadlines. To maintain accurate, indexed records of service arrangements, accounts, banking sheets, etc. To identify unnecessary costs, and recommend necessary operational controls, to your Line Manager To ensure that Company policy and procedures regarding cash handling are strictly followed. To assemble and despatch all information required for submission to Head Office in a timely manner To learn all roles within the facility and follow the Company s interchangeable business model ensuring that all roles are covered at all times. Assist with driving memorial and burial initiatives with community events and FD/Celebrant engagement Take an equal part in weekend rota for services and during busy cremation times. Key Competencies Client focus Good communication skills Attention to detail/exceptional accuracy in data entry Self-management Team working Achievement focus Adaptability Problem solving Integrity, sensitivity and commitment Person Specification A minimum of 3 years business administration experience High level of IT skills to include Microsoft Excel and Word. Any IT experience working with bespoke administrative systems Accounting or book-keeping experience Committed to the provision of excellent service Good numeric and literacy skills At least average reasoning ability Benefits Offered One of our top priorities is to maintain the health and wellbeing of our employees and their families. To achieve this goal, we offer comprehensive benefits. 25 days holiday per year plus public holidays Death in Service Benefit - 4 x salary Company pension 3% employers contribution, 5% employees contribution Employee assistance programme Health Cash Plan Discretionary bonus scheme Employee Referral Bonus Program Apply now.
Jul 14, 2026
Full time
SALARY: £14,900 (FTE £28,000) Tuesday Friday 10am 2pm Saturday 9am 1pm on a rota basis Job Purpose To complete accurately and in a timely manner all operational and administrative matters relating to the crematorium, and to ensure consistent delivery of the highest levels of client service and personal performance in memorial sales. Responsibilities for Service Excellence To ensure consistent delivery of the highest levels of client service in all dealings with members of the public and with Funeral Directors and their staff, both on the telephone and in person To ensure that prospective memorial clients are contacted and appointments made at an appropriate time and in an appropriate manner, and that every effort is made to fit the right memorial product to the client s needs, whilst respecting the requirements of the Company s sales budget To produce letters and invoices for clients as required, and to answer queries as appropriate. Responsibilities for Operational Efficiency To carry out administrative tasks relating to the processing of memorial agreements, the ordering of memorials and subsequent quality checks, and the issuing of works instructions for placement. To input all necessary information using our CRM system. To ensure credit control compliance, using periodic reminders to effect collection within Company deadlines. To maintain accurate, indexed records of service arrangements, accounts, banking sheets, etc. To identify unnecessary costs, and recommend necessary operational controls, to your Line Manager To ensure that Company policy and procedures regarding cash handling are strictly followed. To assemble and despatch all information required for submission to Head Office in a timely manner To learn all roles within the facility and follow the Company s interchangeable business model ensuring that all roles are covered at all times. Assist with driving memorial and burial initiatives with community events and FD/Celebrant engagement Take an equal part in weekend rota for services and during busy cremation times. Key Competencies Client focus Good communication skills Attention to detail/exceptional accuracy in data entry Self-management Team working Achievement focus Adaptability Problem solving Integrity, sensitivity and commitment Person Specification A minimum of 3 years business administration experience High level of IT skills to include Microsoft Excel and Word. Any IT experience working with bespoke administrative systems Accounting or book-keeping experience Committed to the provision of excellent service Good numeric and literacy skills At least average reasoning ability Benefits Offered One of our top priorities is to maintain the health and wellbeing of our employees and their families. To achieve this goal, we offer comprehensive benefits. 25 days holiday per year plus public holidays Death in Service Benefit - 4 x salary Company pension 3% employers contribution, 5% employees contribution Employee assistance programme Health Cash Plan Discretionary bonus scheme Employee Referral Bonus Program Apply now.
Job Description: Customer Service Manager Retail Head Office Central London- 3 days Office/2 days WFH Are you an experienced Customer Service Manager looking for your next challenge within a fast-paced retail ecommerce environment? We're partnering with a lifestyle retailer to recruit a customer-focused leader who can drive service excellence, develop high-performing teams, and enhance the overall customer experience across multiple markets. Reporting to the Ecommerce Operations Manager, you'll lead both an in-house customer service team and outsourced contact centre partners, ensuring exceptional service delivery while improving operational efficiency and customer satisfaction. Key Responsibilities Lead, coach and develop the customer service team. Manage escalated customer queries and complaints. Oversee outsourced contact centre performance and service standards. Monitor and improve KPIs including response times, resolution rates and customer satisfaction. Analyse customer feedback and implement continuous improvements. Forecast customer contact volumes and plan resources effectively. Work closely with ecommerce, operations and logistics teams to improve the customer journey. Identify opportunities for automation and process improvements. About You 5+ years' customer service management experience within ecommerce, retail, fashion, homeware or lifestyle sectors. Experience managing both internal teams and outsourced customer service providers. Strong leadership and coaching skills. Proven track record of improving customer satisfaction and service performance. Experience using CRM systems such as Zendesk, Gorgias or similar platforms. Highly organised, analytical and solutions-focused. Excellent communication and stakeholder management skills. Desirable Additional European language skills (German, French, Italian or Spanish). Experience supporting international or European customer service operations. Apply today to learn more about this exciting opportunity!
Jul 14, 2026
Full time
Job Description: Customer Service Manager Retail Head Office Central London- 3 days Office/2 days WFH Are you an experienced Customer Service Manager looking for your next challenge within a fast-paced retail ecommerce environment? We're partnering with a lifestyle retailer to recruit a customer-focused leader who can drive service excellence, develop high-performing teams, and enhance the overall customer experience across multiple markets. Reporting to the Ecommerce Operations Manager, you'll lead both an in-house customer service team and outsourced contact centre partners, ensuring exceptional service delivery while improving operational efficiency and customer satisfaction. Key Responsibilities Lead, coach and develop the customer service team. Manage escalated customer queries and complaints. Oversee outsourced contact centre performance and service standards. Monitor and improve KPIs including response times, resolution rates and customer satisfaction. Analyse customer feedback and implement continuous improvements. Forecast customer contact volumes and plan resources effectively. Work closely with ecommerce, operations and logistics teams to improve the customer journey. Identify opportunities for automation and process improvements. About You 5+ years' customer service management experience within ecommerce, retail, fashion, homeware or lifestyle sectors. Experience managing both internal teams and outsourced customer service providers. Strong leadership and coaching skills. Proven track record of improving customer satisfaction and service performance. Experience using CRM systems such as Zendesk, Gorgias or similar platforms. Highly organised, analytical and solutions-focused. Excellent communication and stakeholder management skills. Desirable Additional European language skills (German, French, Italian or Spanish). Experience supporting international or European customer service operations. Apply today to learn more about this exciting opportunity!
Desk Based Account Manager Location: Stretford, Manchester (Onsite) Hours: Monday-Friday, 9:00-5:30 Salary: 30,000 + up to 25,000 OTE We're looking for ambitious, driven and resilient Desk Based Account Managers to join our Manchester team. This is a fast-paced, target-driven role where attitude is everything! We want people who are motivated to succeed, confident on the phone, and hungry to grow revenue. You'll take ownership of a portfolio of (Apply online only) SME clients, reengaging dormant accounts, building strong relationships, and identifying new business opportunitie. If you thrive in a high energy sales environment and enjoy working towards clear targets, this could be a great fit. What You'll Be Doing Re-engaging existing and dormant business customers to drive revenue Building strong client relationships and identifying upsell opportunities Selling telecoms, connectivity, cyber security, and Microsoft solutions Managing the full B2B sales cycle from initial contact through to close Achieving daily/weekly activity and KPI targets Keeping CRM systems accurate and up to date Collaborating with internal specialists to support technical solutions What We're Looking For 1-3+ years of B2B sales or account management experience (essential) Background in telecoms, MSP, connectivity, cyber security, or Microsoft services (highly desirable) A positive, proactive attitude with strong drive and resilience Confident communicator with the ability to handle objections and build rapport Commercially minded with a real focus on hitting targets Good IT awareness and willingness to learn Must live within 30-40 minutes of Stretford Able to pass DBS and background checks ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Jul 14, 2026
Full time
Desk Based Account Manager Location: Stretford, Manchester (Onsite) Hours: Monday-Friday, 9:00-5:30 Salary: 30,000 + up to 25,000 OTE We're looking for ambitious, driven and resilient Desk Based Account Managers to join our Manchester team. This is a fast-paced, target-driven role where attitude is everything! We want people who are motivated to succeed, confident on the phone, and hungry to grow revenue. You'll take ownership of a portfolio of (Apply online only) SME clients, reengaging dormant accounts, building strong relationships, and identifying new business opportunitie. If you thrive in a high energy sales environment and enjoy working towards clear targets, this could be a great fit. What You'll Be Doing Re-engaging existing and dormant business customers to drive revenue Building strong client relationships and identifying upsell opportunities Selling telecoms, connectivity, cyber security, and Microsoft solutions Managing the full B2B sales cycle from initial contact through to close Achieving daily/weekly activity and KPI targets Keeping CRM systems accurate and up to date Collaborating with internal specialists to support technical solutions What We're Looking For 1-3+ years of B2B sales or account management experience (essential) Background in telecoms, MSP, connectivity, cyber security, or Microsoft services (highly desirable) A positive, proactive attitude with strong drive and resilience Confident communicator with the ability to handle objections and build rapport Commercially minded with a real focus on hitting targets Good IT awareness and willingness to learn Must live within 30-40 minutes of Stretford Able to pass DBS and background checks ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Our client is a market-leading provider of professional information and insight services, supporting organisations across the UK with trusted intelligence, compliance resources and industry expertise. Due to continued growth and investment, they are looking to strengthen their Sales & Marketing function with the appointment of a commercially focused, hands-on Data & Campaigns Manager. This is an exciting opportunity for an analytical and proactive individual who enjoys transforming data into actionable sales and marketing strategies, whilst driving campaign performance and business growth. Reporting into the Sales & Marketing leadership team, you will play a pivotal role in supporting both internal sales and marketing functions through data analysis, campaign management, reporting and process improvement. You will be responsible for creating and delivering targeted campaigns, maintaining data quality, producing meaningful business insights and identifying opportunities to improve efficiency through automation and enhanced data processes. Day to Day Review and validate lead sources to ensure data accuracy and campaign effectiveness. Analyse market trends and internal data to identify opportunities for targeted sales and marketing activity. Create, manage and optimise telesales and marketing campaigns within the CRM platform. Enrich and analyse data to support revenue growth and strategic decision-making. Develop and maintain automated reporting and data management processes. Identify and implement data validation, cleansing and enrichment tools. Produce, monitor and report on key performance indicators. Design and develop dashboards, visualisations and management reports. Monitor and audit data quality across multiple business functions. Gather and document business requirements from internal stakeholders. Analyse complex datasets and present clear, actionable recommendations to senior management. Support continuous improvement initiatives across sales and marketing operations. YOU? To be successful in this role, you will be a commercially minded data professional with a strong understanding of sales and marketing operations. You will ideally have: Proven experience in a Data Analyst, Campaign Manager, CRM Manager or similar role. Experience working with CRM systems, ideally Salesforce. A track record of delivering measurable results through data-led campaigns. Strong analytical skills with the ability to interpret complex datasets. Experience creating reports, dashboards and visualisations for business stakeholders. Knowledge of data management, validation and cleansing processes. Excellent communication and stakeholder management skills. An understanding of sales processes and campaign performance metrics. Strong organisational skills with the ability to manage multiple priorities. A proactive, self-motivated approach and a passion for continuous improvement. What's on Offer? Opportunity to join a recognised industry leader with a strong reputation and established customer base. A varied and impactful role with genuine influence across sales and marketing functions. Ongoing professional development and career progression opportunities. Supportive and collaborative working environment. Opportunity to contribute to major business growth initiatives. If you are passionate about data, campaign performance and turning insights into commercial results, I would be keen to hear from you. 51956CC INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 14, 2026
Full time
Our client is a market-leading provider of professional information and insight services, supporting organisations across the UK with trusted intelligence, compliance resources and industry expertise. Due to continued growth and investment, they are looking to strengthen their Sales & Marketing function with the appointment of a commercially focused, hands-on Data & Campaigns Manager. This is an exciting opportunity for an analytical and proactive individual who enjoys transforming data into actionable sales and marketing strategies, whilst driving campaign performance and business growth. Reporting into the Sales & Marketing leadership team, you will play a pivotal role in supporting both internal sales and marketing functions through data analysis, campaign management, reporting and process improvement. You will be responsible for creating and delivering targeted campaigns, maintaining data quality, producing meaningful business insights and identifying opportunities to improve efficiency through automation and enhanced data processes. Day to Day Review and validate lead sources to ensure data accuracy and campaign effectiveness. Analyse market trends and internal data to identify opportunities for targeted sales and marketing activity. Create, manage and optimise telesales and marketing campaigns within the CRM platform. Enrich and analyse data to support revenue growth and strategic decision-making. Develop and maintain automated reporting and data management processes. Identify and implement data validation, cleansing and enrichment tools. Produce, monitor and report on key performance indicators. Design and develop dashboards, visualisations and management reports. Monitor and audit data quality across multiple business functions. Gather and document business requirements from internal stakeholders. Analyse complex datasets and present clear, actionable recommendations to senior management. Support continuous improvement initiatives across sales and marketing operations. YOU? To be successful in this role, you will be a commercially minded data professional with a strong understanding of sales and marketing operations. You will ideally have: Proven experience in a Data Analyst, Campaign Manager, CRM Manager or similar role. Experience working with CRM systems, ideally Salesforce. A track record of delivering measurable results through data-led campaigns. Strong analytical skills with the ability to interpret complex datasets. Experience creating reports, dashboards and visualisations for business stakeholders. Knowledge of data management, validation and cleansing processes. Excellent communication and stakeholder management skills. An understanding of sales processes and campaign performance metrics. Strong organisational skills with the ability to manage multiple priorities. A proactive, self-motivated approach and a passion for continuous improvement. What's on Offer? Opportunity to join a recognised industry leader with a strong reputation and established customer base. A varied and impactful role with genuine influence across sales and marketing functions. Ongoing professional development and career progression opportunities. Supportive and collaborative working environment. Opportunity to contribute to major business growth initiatives. If you are passionate about data, campaign performance and turning insights into commercial results, I would be keen to hear from you. 51956CC INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Imperial Recruitment Group are delighted to be recruiting on behalf of a leading and innovative waste management company for an Account Manager to join their growing commercial team. This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services. As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long-term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross-selling services. The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively. This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast-paced environment. Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution-focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position. Benefits Competitive basic salary with negotiable package for the right candidate Uncapped monthly commission scheme 20 days holiday plus Bank Holidays Additional holidays awarded for long service Employee discounts platform covering retail, travel and lifestyle savings Excellent career development and progression opportunities Supportive and collaborative working environment Free onsite parking Pension scheme Company social events Long service and retirement benefits Annual paid volunteering day Quarterly recognition and awards programme This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued. For more information on this opportunity please contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Jul 14, 2026
Full time
Imperial Recruitment Group are delighted to be recruiting on behalf of a leading and innovative waste management company for an Account Manager to join their growing commercial team. This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services. As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long-term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross-selling services. The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively. This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast-paced environment. Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution-focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position. Benefits Competitive basic salary with negotiable package for the right candidate Uncapped monthly commission scheme 20 days holiday plus Bank Holidays Additional holidays awarded for long service Employee discounts platform covering retail, travel and lifestyle savings Excellent career development and progression opportunities Supportive and collaborative working environment Free onsite parking Pension scheme Company social events Long service and retirement benefits Annual paid volunteering day Quarterly recognition and awards programme This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued. For more information on this opportunity please contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Media Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Media Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 14, 2026
Full time
Media Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Media Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
An exciting opportunity has arisen for a B2B Sales Support Executive to join a growing FMCG business based in Reading. Working closely with the sales, customer service, and operations teams, you will play a vital role in supporting key customer accounts, coordinating sales activity, and ensuring a first-class experience for business customers. Client Details Our client is a successful and rapidly growing FMCG organisation supplying a wide range of grocery products to businesses across the UK. Known for its customer-focused approach, innovation, and collaborative culture, the business continues to invest in both its people and infrastructure to support ambitious growth plans. Description Main Responsibilities Support the field and internal sales teams with day-to-day account management activities. Prepare quotations, pricing schedules, sales proposals, and customer presentations. Manage customer enquiries and act as a key point of contact for B2B accounts. Process orders and ensure accurate information is maintained across internal systems. Monitor sales performance data and provide regular reporting to management. Coordinate promotional activity, product launches, and customer communications. Liaise with supply chain, logistics, finance, and customer service teams to ensure smooth order fulfilment. Maintain CRM and sales databases, ensuring data accuracy and integrity. Assist with contract administration, customer onboarding, and account reviews. Identify opportunities to improve customer service levels and support revenue growth. Produce sales forecasts, pipeline reports, and business performance metrics. Support Key Account Managers with strategic customer projects and tenders. Profile Ideal Candidate Profile The successful candidate will demonstrate: Previous experience within a Sales Support, Sales Administration, Account Coordination, Customer Service, or Commercial Support role. Experience supporting B2B customers, ideally within FMCG, distribution, wholesale, manufacturing, or a related commercial environment. Strong organisational and time management skills. Excellent communication and stakeholder management abilities. High levels of accuracy and attention to detail. Strong IT skills including Microsoft Excel and CRM systems. Ability to analyse sales data and produce meaningful reports. A proactive and solutions-focused approach. Commercial awareness and a genuine interest in supporting business growth. The confidence to work independently whilst collaborating effectively with cross-functional teams. Job Offer What's on Offer? Competitive basic salary of 29,000 - 35,000 per annum Performance-related bonus scheme Hybrid working arrangement Comprehensive company benefits package Ongoing training and professional development Career progression opportunities within a growing organisation Supportive and collaborative team environment Modern office facilities Company pension scheme Generous annual leave entitlement
Jul 14, 2026
Full time
An exciting opportunity has arisen for a B2B Sales Support Executive to join a growing FMCG business based in Reading. Working closely with the sales, customer service, and operations teams, you will play a vital role in supporting key customer accounts, coordinating sales activity, and ensuring a first-class experience for business customers. Client Details Our client is a successful and rapidly growing FMCG organisation supplying a wide range of grocery products to businesses across the UK. Known for its customer-focused approach, innovation, and collaborative culture, the business continues to invest in both its people and infrastructure to support ambitious growth plans. Description Main Responsibilities Support the field and internal sales teams with day-to-day account management activities. Prepare quotations, pricing schedules, sales proposals, and customer presentations. Manage customer enquiries and act as a key point of contact for B2B accounts. Process orders and ensure accurate information is maintained across internal systems. Monitor sales performance data and provide regular reporting to management. Coordinate promotional activity, product launches, and customer communications. Liaise with supply chain, logistics, finance, and customer service teams to ensure smooth order fulfilment. Maintain CRM and sales databases, ensuring data accuracy and integrity. Assist with contract administration, customer onboarding, and account reviews. Identify opportunities to improve customer service levels and support revenue growth. Produce sales forecasts, pipeline reports, and business performance metrics. Support Key Account Managers with strategic customer projects and tenders. Profile Ideal Candidate Profile The successful candidate will demonstrate: Previous experience within a Sales Support, Sales Administration, Account Coordination, Customer Service, or Commercial Support role. Experience supporting B2B customers, ideally within FMCG, distribution, wholesale, manufacturing, or a related commercial environment. Strong organisational and time management skills. Excellent communication and stakeholder management abilities. High levels of accuracy and attention to detail. Strong IT skills including Microsoft Excel and CRM systems. Ability to analyse sales data and produce meaningful reports. A proactive and solutions-focused approach. Commercial awareness and a genuine interest in supporting business growth. The confidence to work independently whilst collaborating effectively with cross-functional teams. Job Offer What's on Offer? Competitive basic salary of 29,000 - 35,000 per annum Performance-related bonus scheme Hybrid working arrangement Comprehensive company benefits package Ongoing training and professional development Career progression opportunities within a growing organisation Supportive and collaborative team environment Modern office facilities Company pension scheme Generous annual leave entitlement
Tuesday Friday 10am 2pm Saturday 9am 1pm on a rota basis SALARY: £14,900 (FTE £28,000) Job Purpose To complete accurately and in a timely manner all operational and administrative matters relating to the crematorium, and to ensure consistent delivery of the highest levels of client service and personal performance in memorial sales. Responsibilities for Service Excellence To ensure consistent delivery of the highest levels of client service in all dealings with members of the public and with Funeral Directors and their staff, both on the telephone and in person To ensure that prospective memorial clients are contacted and appointments made at an appropriate time and in an appropriate manner, and that every effort is made to fit the right memorial product to the client s needs, whilst respecting the requirements of the Company s sales budget To produce letters and invoices for clients as required, and to answer queries as appropriate. Responsibilities for Operational Efficiency To carry out administrative tasks relating to the processing of memorial agreements, the ordering of memorials and subsequent quality checks, and the issuing of works instructions for placement. To input all necessary information using our CRM system. To ensure credit control compliance, using periodic reminders to effect collection within Company deadlines. To maintain accurate, indexed records of service arrangements, accounts, banking sheets, etc. To identify unnecessary costs, and recommend necessary operational controls, to your Line Manager To ensure that Company policy and procedures regarding cash handling are strictly followed. To assemble and despatch all information required for submission to Head Office in a timely manner To learn all roles within the facility and follow the Company s interchangeable business model ensuring that all roles are covered at all times. Assist with driving memorial and burial initiatives with community events and FD/Celebrant engagement Take an equal part in weekend rota for services and during busy cremation times. Key Competencies Client focus Good communication skills Attention to detail/exceptional accuracy in data entry Self-management Team working Achievement focus Adaptability Problem solving Integrity, sensitivity and commitment Person Specification A minimum of 3 years business administration experience High level of IT skills to include Microsoft Excel and Word. Any IT experience working with bespoke administrative systems Accounting or book-keeping experience Committed to the provision of excellent service Good numeric and literacy skills At least average reasoning ability Benefits Offered One of our top priorities is to maintain the health and wellbeing of our employees and their families. To achieve this goal, we offer comprehensive benefits. 25 days holiday per year plus public holidays Death in Service Benefit - 4 x salary Company pension 3% employers contribution, 5% employees contribution Employee assistance programme Health Cash Plan Discretionary bonus scheme Employee Referral Bonus Program Apply now.
Jul 14, 2026
Full time
Tuesday Friday 10am 2pm Saturday 9am 1pm on a rota basis SALARY: £14,900 (FTE £28,000) Job Purpose To complete accurately and in a timely manner all operational and administrative matters relating to the crematorium, and to ensure consistent delivery of the highest levels of client service and personal performance in memorial sales. Responsibilities for Service Excellence To ensure consistent delivery of the highest levels of client service in all dealings with members of the public and with Funeral Directors and their staff, both on the telephone and in person To ensure that prospective memorial clients are contacted and appointments made at an appropriate time and in an appropriate manner, and that every effort is made to fit the right memorial product to the client s needs, whilst respecting the requirements of the Company s sales budget To produce letters and invoices for clients as required, and to answer queries as appropriate. Responsibilities for Operational Efficiency To carry out administrative tasks relating to the processing of memorial agreements, the ordering of memorials and subsequent quality checks, and the issuing of works instructions for placement. To input all necessary information using our CRM system. To ensure credit control compliance, using periodic reminders to effect collection within Company deadlines. To maintain accurate, indexed records of service arrangements, accounts, banking sheets, etc. To identify unnecessary costs, and recommend necessary operational controls, to your Line Manager To ensure that Company policy and procedures regarding cash handling are strictly followed. To assemble and despatch all information required for submission to Head Office in a timely manner To learn all roles within the facility and follow the Company s interchangeable business model ensuring that all roles are covered at all times. Assist with driving memorial and burial initiatives with community events and FD/Celebrant engagement Take an equal part in weekend rota for services and during busy cremation times. Key Competencies Client focus Good communication skills Attention to detail/exceptional accuracy in data entry Self-management Team working Achievement focus Adaptability Problem solving Integrity, sensitivity and commitment Person Specification A minimum of 3 years business administration experience High level of IT skills to include Microsoft Excel and Word. Any IT experience working with bespoke administrative systems Accounting or book-keeping experience Committed to the provision of excellent service Good numeric and literacy skills At least average reasoning ability Benefits Offered One of our top priorities is to maintain the health and wellbeing of our employees and their families. To achieve this goal, we offer comprehensive benefits. 25 days holiday per year plus public holidays Death in Service Benefit - 4 x salary Company pension 3% employers contribution, 5% employees contribution Employee assistance programme Health Cash Plan Discretionary bonus scheme Employee Referral Bonus Program Apply now.
Business Development Manager Salary: £50k to £65k plus Uncapped Commission Location: Portsmouth/Hybrid Our client is an industry leading is a UK-based company that specialises in providing custom built computer hardware, and IT managed services to Businesses and the Public Sector. This role will focus on the Maritime Sector of Defence This is a consultative, collaborative and solution-led business development role focused on driving revenue growth. You ll be supported by the Head of Defence Sales, Business Development colleagues as well as sales support specialists and technical experts, enabling you to focus on high-value sales activity. Defence sales often involve longer, strategic sales cycles, so your on-target earnings (OTE) will build as your pipeline matures, typically accelerating in year two and beyond. Key Responsibilities: Identify, qualify, and pursue new business opportunities to convert into sales, building a strong and sustainable pipeline Maintain accurate pipeline visibility and forecasts using CRM tools (SFDC and HubSpot) Develop high-value relationships with key stakeholders across defence, intelligence, and industry partners Act as a trusted advisor, understanding customer challenges and delivering tailored, value-led solutions Collaborate with internal technical and support teams to shape realistic, customer-centric propositions Balance new business acquisition with account growth, expanding into new areas within existing customers Stay ahead of defence market trends, procurement routes, and customer priorities Knowledge and experience: We re looking for someone who combines strong knowledge of the maritime defence sector with commercial drive and excellent relationship-building skills You ll bring experience in business development sales, or a Defence (Maritime) environment, along with an understanding of procurement processes, frameworks, and tendering. You ll have an ability to generate new business through proactive networking and outreach, as well as building trusted relationships with senior stakeholders. With a results-driven mindset, you ll be confident working towards targets and using your communication, negotiation, and consultative sales skills to turn opportunities into orders. This role would suit either a former member of the Armed Forces with maritime experience who has transitioned into a commercial role, or a sales professional with experience working with defence customers. Either way, you ll be confident navigating the sector and turning insight into opportunity. SC clearance is required, ideally you will be SC cleared now but the company will take you through the process if not.
Jul 14, 2026
Full time
Business Development Manager Salary: £50k to £65k plus Uncapped Commission Location: Portsmouth/Hybrid Our client is an industry leading is a UK-based company that specialises in providing custom built computer hardware, and IT managed services to Businesses and the Public Sector. This role will focus on the Maritime Sector of Defence This is a consultative, collaborative and solution-led business development role focused on driving revenue growth. You ll be supported by the Head of Defence Sales, Business Development colleagues as well as sales support specialists and technical experts, enabling you to focus on high-value sales activity. Defence sales often involve longer, strategic sales cycles, so your on-target earnings (OTE) will build as your pipeline matures, typically accelerating in year two and beyond. Key Responsibilities: Identify, qualify, and pursue new business opportunities to convert into sales, building a strong and sustainable pipeline Maintain accurate pipeline visibility and forecasts using CRM tools (SFDC and HubSpot) Develop high-value relationships with key stakeholders across defence, intelligence, and industry partners Act as a trusted advisor, understanding customer challenges and delivering tailored, value-led solutions Collaborate with internal technical and support teams to shape realistic, customer-centric propositions Balance new business acquisition with account growth, expanding into new areas within existing customers Stay ahead of defence market trends, procurement routes, and customer priorities Knowledge and experience: We re looking for someone who combines strong knowledge of the maritime defence sector with commercial drive and excellent relationship-building skills You ll bring experience in business development sales, or a Defence (Maritime) environment, along with an understanding of procurement processes, frameworks, and tendering. You ll have an ability to generate new business through proactive networking and outreach, as well as building trusted relationships with senior stakeholders. With a results-driven mindset, you ll be confident working towards targets and using your communication, negotiation, and consultative sales skills to turn opportunities into orders. This role would suit either a former member of the Armed Forces with maritime experience who has transitioned into a commercial role, or a sales professional with experience working with defence customers. Either way, you ll be confident navigating the sector and turning insight into opportunity. SC clearance is required, ideally you will be SC cleared now but the company will take you through the process if not.
Community Administrator/Receptionist Location: Cardiff Employment Type: Full-time (Monday to Friday) Reporting to: Office Manager Salary: 27,500 About the Role We are looking for a friendly, organised, and proactive Community Administrator / Receptionist to be the welcoming face of our client's Cardiff workspace. This is a varied role that combines front-of-house reception, community engagement, and administrative support to ensure our members, visitors, and team receive an exceptional experience every day. The successful candidate will thrive in a fast-paced environment, enjoy building relationships, and take pride in creating a professional, welcoming, and well-organised workplace. Key Responsibilities Reception & Front of House Welcome members, visitors, and guests in a warm and professional manner. Manage incoming calls, emails, and general enquiries. Handle visitor sign-in procedures and maintain security protocols. Receive and distribute post and deliveries. Ensure reception and communal areas remain tidy, presentable, and fully stocked. Community Support Build positive relationships with members and visitors. Support the onboarding of new members, including workspace orientation. Assist with organising community events, networking sessions, and wellbeing activities. Promote a positive and inclusive community atmosphere. Respond promptly to member requests and escalate issues where appropriate. Administration Provide administrative support to the Community Manager and wider team. Maintain accurate records and databases. Assist with meeting room bookings and workspace management. Prepare documents, reports, and correspondence as required. Order office supplies and manage stock levels. Support invoicing, purchase orders, and basic financial administration where required. Facilities Support Carry out regular checks of communal areas. Report maintenance issues and liaise with contractors. Assist with health and safety compliance and workplace inspections. Help ensure meeting rooms and shared facilities are ready for use. Person Specification Essential Skills & Experience Excellent communication and interpersonal skills. Strong organisational and time management abilities. Confident using Microsoft Office (Outlook, Word, Excel, Teams). Ability to prioritise multiple tasks and work independently. Professional appearance and positive attitude. High level of attention to detail. Desirable Experience working within a serviced office, coworking, hospitality, or commercial property environment. Experience using CRM or workspace management software. First Aid or Health & Safety awareness. Experience organising events or community activities. Personal Attributes Friendly and approachable. Highly organised and dependable. Solution-focused with a proactive mindset. Confident communicating with people at all levels. Flexible and adaptable. Calm under pressure. Team player with a willingness to support colleagues. What We Offer A welcoming and supportive team environment. Opportunities for training and professional development. Varied and engaging day-to-day work. The chance to help shape a thriving professional community. Company pension. Employee wellbeing initiatives. Annual leave entitlement plus public holidays (subject to company policy). Working Hours Monday to Friday. Standard office hours are 9:00-17:00 with a 1 hour lunch break. Occasional flexibility may be required to support community events. Work Location: In person
Jul 14, 2026
Full time
Community Administrator/Receptionist Location: Cardiff Employment Type: Full-time (Monday to Friday) Reporting to: Office Manager Salary: 27,500 About the Role We are looking for a friendly, organised, and proactive Community Administrator / Receptionist to be the welcoming face of our client's Cardiff workspace. This is a varied role that combines front-of-house reception, community engagement, and administrative support to ensure our members, visitors, and team receive an exceptional experience every day. The successful candidate will thrive in a fast-paced environment, enjoy building relationships, and take pride in creating a professional, welcoming, and well-organised workplace. Key Responsibilities Reception & Front of House Welcome members, visitors, and guests in a warm and professional manner. Manage incoming calls, emails, and general enquiries. Handle visitor sign-in procedures and maintain security protocols. Receive and distribute post and deliveries. Ensure reception and communal areas remain tidy, presentable, and fully stocked. Community Support Build positive relationships with members and visitors. Support the onboarding of new members, including workspace orientation. Assist with organising community events, networking sessions, and wellbeing activities. Promote a positive and inclusive community atmosphere. Respond promptly to member requests and escalate issues where appropriate. Administration Provide administrative support to the Community Manager and wider team. Maintain accurate records and databases. Assist with meeting room bookings and workspace management. Prepare documents, reports, and correspondence as required. Order office supplies and manage stock levels. Support invoicing, purchase orders, and basic financial administration where required. Facilities Support Carry out regular checks of communal areas. Report maintenance issues and liaise with contractors. Assist with health and safety compliance and workplace inspections. Help ensure meeting rooms and shared facilities are ready for use. Person Specification Essential Skills & Experience Excellent communication and interpersonal skills. Strong organisational and time management abilities. Confident using Microsoft Office (Outlook, Word, Excel, Teams). Ability to prioritise multiple tasks and work independently. Professional appearance and positive attitude. High level of attention to detail. Desirable Experience working within a serviced office, coworking, hospitality, or commercial property environment. Experience using CRM or workspace management software. First Aid or Health & Safety awareness. Experience organising events or community activities. Personal Attributes Friendly and approachable. Highly organised and dependable. Solution-focused with a proactive mindset. Confident communicating with people at all levels. Flexible and adaptable. Calm under pressure. Team player with a willingness to support colleagues. What We Offer A welcoming and supportive team environment. Opportunities for training and professional development. Varied and engaging day-to-day work. The chance to help shape a thriving professional community. Company pension. Employee wellbeing initiatives. Annual leave entitlement plus public holidays (subject to company policy). Working Hours Monday to Friday. Standard office hours are 9:00-17:00 with a 1 hour lunch break. Occasional flexibility may be required to support community events. Work Location: In person
