Remote OOH Ticketing Executive

Platinum Travel Recruitment are collaborating with a highly successful and growing Travel Management Company known for delivering exceptional service to clients with a great reputation in the industry. As our clients global client base continues to expand, we are now looking for an experienced Out-of-Hours Ticketing Executive to join our clients supportive team and ensure seamless support during overnight operations.

This is a fantastic opportunity for a skilled and reliable ticketing expert who thrives in a fast-paced environment and enjoys working independently during overnight hours.

Out-of-Hours Ticketing Executive Duties:

• Handle out-of-hours ticketing, reissues, refunds, and schedule changes
• Manage urgent travel requests and provide efficient problem resolution
• Ensure all bookings are processed accurately and in line with airline rules
• Provide a high level of service to clients requiring overnight support
• Maintain clear and detailed booking documentation

Out-of-Hours Ticketing Executive Essential Requirements:

• Significant experience in airline ticketing within a Travel Management Company or tour operator.
• Proficiency in at least two GDS systems (e.g. Amadeus, Galileo, Sabre,)
• Strong knowledge of fares, ticketing rules, exchanges, and refunds
• Excellent understanding of fares and rules
• Ability to work overnight / out-of-hours shifts reliably
• Excellent problem-solving skills and attention to detail
• Must be based in the UK and eligible to work in the UK with UK based ticketing experience.

Out-of-Hours Ticketing Executive Benefits:

• Dental & Health Insurance
• Life Insurance
• Career development
• Supportive team
• Travel perks

• Fully remote working within the UK
• Competitive pay negotiable depending on experience
• A supportive and professional team environment
• Opportunity to work with a highly respected travel management company
• Plus many more perks

If you are an experienced ticketing professional who enjoys the autonomy of out-of-hours work and takes pride in delivering exceptional service, we would love to hear from you.