Health & Wellbeing Advisor 3 Month Contract (+ Extensions) Warwick (Ad hoc travel) Are you passionate about fostering a culture of health and wellbeing in the workplace? Do you thrive in an environment where your ideas can shape policies and initiatives? If so, we have an exciting opportunity for you! About the Role : As a Health & Wellbeing Advisor, you will play a vital role in supporting our client's health and wellbeing team. Your mission? To help develop and implement effective policies and procedures that address health and wellbeing risks across the organisation. You'll be at the forefront of promoting legislative compliance and driving continuous improvement in health and wellbeing practises. Key Responsibilities : Support the implementation of the Health and Wellbeing Strategy to achieve organisational objectives. Collaborate on the development and review of the health and wellbeing management system. Research, source, and present information to drive meaningful initiatives and insights. Contribute to risk-based physical and mental wellbeing campaigns. Own and deliver impactful health campaigns under guidance from specialists. Provide project management support to ensure successful delivery of initiatives. Create an engaging health and wellbeing communications plan. Coordinate communications through the Wellbeing Champion Community. Represent the Health & Wellbeing team at internal events and provide technical support as needed. Assist with health-related queries, connecting with specialists for guidance. Promote a positive health and wellbeing culture through proactive and influential behaviours. What We're Looking For : Communication Skills: Strong written and verbal skills to engage stakeholders effectively. Commitment to Excellence: A dedication to stakeholder satisfaction and continuous improvement. Analytical Mindset: Ability to analyse information and present it clearly. Attention to Detail: Work in a structured and calm manner, ensuring accuracy in all tasks. Project Management Skills: Basic project management experience to support initiative delivery. Legislative Awareness: A foundational understanding of health and wellbeing legislation. Why Join Us? Be part of a vibrant team committed to making a difference in workplace wellbeing. Engage in meaningful work that impacts the health and happiness of your colleagues. Opportunity for professional growth and development in the health and wellbeing sector. A supportive environment where your passion for health and wellbeing can shine. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 15, 2026
Contractor
Health & Wellbeing Advisor 3 Month Contract (+ Extensions) Warwick (Ad hoc travel) Are you passionate about fostering a culture of health and wellbeing in the workplace? Do you thrive in an environment where your ideas can shape policies and initiatives? If so, we have an exciting opportunity for you! About the Role : As a Health & Wellbeing Advisor, you will play a vital role in supporting our client's health and wellbeing team. Your mission? To help develop and implement effective policies and procedures that address health and wellbeing risks across the organisation. You'll be at the forefront of promoting legislative compliance and driving continuous improvement in health and wellbeing practises. Key Responsibilities : Support the implementation of the Health and Wellbeing Strategy to achieve organisational objectives. Collaborate on the development and review of the health and wellbeing management system. Research, source, and present information to drive meaningful initiatives and insights. Contribute to risk-based physical and mental wellbeing campaigns. Own and deliver impactful health campaigns under guidance from specialists. Provide project management support to ensure successful delivery of initiatives. Create an engaging health and wellbeing communications plan. Coordinate communications through the Wellbeing Champion Community. Represent the Health & Wellbeing team at internal events and provide technical support as needed. Assist with health-related queries, connecting with specialists for guidance. Promote a positive health and wellbeing culture through proactive and influential behaviours. What We're Looking For : Communication Skills: Strong written and verbal skills to engage stakeholders effectively. Commitment to Excellence: A dedication to stakeholder satisfaction and continuous improvement. Analytical Mindset: Ability to analyse information and present it clearly. Attention to Detail: Work in a structured and calm manner, ensuring accuracy in all tasks. Project Management Skills: Basic project management experience to support initiative delivery. Legislative Awareness: A foundational understanding of health and wellbeing legislation. Why Join Us? Be part of a vibrant team committed to making a difference in workplace wellbeing. Engage in meaningful work that impacts the health and happiness of your colleagues. Opportunity for professional growth and development in the health and wellbeing sector. A supportive environment where your passion for health and wellbeing can shine. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Employment Advisor Locations: Dual-Sites Covering St. Austell & Liskeard Salary: £26,500 - £29,545 - depending on skills and experience Hours: 37 hours per week As this role involves working across two sites, candidates must be able to travel effectively between locations. This may be by car (with a full UK driving licence) or by using public transport. Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive teams in St. Austell & Liskeard . This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment Deliver personalised employability advice, coaching, and action plans Identify barriers to employment and provide effective solutions and support Motivate, encourage, and challenge participants to achieve their goals Build strong relationships with participants, employers, and external partners Maintain accurate records and work towards agreed performance targets Deliver excellent customer service and participant engagement throughout Ideal Candidate Strong communication and interpersonal skills Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments A positive, target-focused, and motivational approach Ability to build rapport quickly and engage individuals from diverse backgrounds Strong organisational skills with the ability to manage a busy workload Self-motivated with the confidence to work independently and problem solve effectively A full driving licence, or the ability to travel effectively using public transport, is required. Benefits 25 days annual leave plus Bank Holidays and Birthday off Option to purchase additional annual leave Pension Scheme (5% Employee / 5% Employer) Healthcare Cash Plan including life assurance Annual salary review Volunteer Days Employee discounts and wellbeing benefits Excellent training and career progression opportunities This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Jul 15, 2026
Full time
Employment Advisor Locations: Dual-Sites Covering St. Austell & Liskeard Salary: £26,500 - £29,545 - depending on skills and experience Hours: 37 hours per week As this role involves working across two sites, candidates must be able to travel effectively between locations. This may be by car (with a full UK driving licence) or by using public transport. Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive teams in St. Austell & Liskeard . This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment Deliver personalised employability advice, coaching, and action plans Identify barriers to employment and provide effective solutions and support Motivate, encourage, and challenge participants to achieve their goals Build strong relationships with participants, employers, and external partners Maintain accurate records and work towards agreed performance targets Deliver excellent customer service and participant engagement throughout Ideal Candidate Strong communication and interpersonal skills Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments A positive, target-focused, and motivational approach Ability to build rapport quickly and engage individuals from diverse backgrounds Strong organisational skills with the ability to manage a busy workload Self-motivated with the confidence to work independently and problem solve effectively A full driving licence, or the ability to travel effectively using public transport, is required. Benefits 25 days annual leave plus Bank Holidays and Birthday off Option to purchase additional annual leave Pension Scheme (5% Employee / 5% Employer) Healthcare Cash Plan including life assurance Annual salary review Volunteer Days Employee discounts and wellbeing benefits Excellent training and career progression opportunities This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Employment Advisor Locations: Dual-Sites Covering St. Austell & Liskeard Salary: £26,500 - £29,545 - depending on skills and experience Hours: 37 hours per week As this role involves working across two sites, candidates must be able to travel effectively between locations. This may be by car (with a full UK driving licence) or by using public transport. Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive teams in St. Austell & Liskeard . This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment Deliver personalised employability advice, coaching, and action plans Identify barriers to employment and provide effective solutions and support Motivate, encourage, and challenge participants to achieve their goals Build strong relationships with participants, employers, and external partners Maintain accurate records and work towards agreed performance targets Deliver excellent customer service and participant engagement throughout Ideal Candidate Strong communication and interpersonal skills Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments A positive, target-focused, and motivational approach Ability to build rapport quickly and engage individuals from diverse backgrounds Strong organisational skills with the ability to manage a busy workload Self-motivated with the confidence to work independently and problem solve effectively A full driving licence, or the ability to travel effectively using public transport, is required. Benefits 25 days annual leave plus Bank Holidays and Birthday off Option to purchase additional annual leave Pension Scheme (5% Employee / 5% Employer) Healthcare Cash Plan including life assurance Annual salary review Volunteer Days Employee discounts and wellbeing benefits Excellent training and career progression opportunities This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Jul 15, 2026
Full time
Employment Advisor Locations: Dual-Sites Covering St. Austell & Liskeard Salary: £26,500 - £29,545 - depending on skills and experience Hours: 37 hours per week As this role involves working across two sites, candidates must be able to travel effectively between locations. This may be by car (with a full UK driving licence) or by using public transport. Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive teams in St. Austell & Liskeard . This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment Deliver personalised employability advice, coaching, and action plans Identify barriers to employment and provide effective solutions and support Motivate, encourage, and challenge participants to achieve their goals Build strong relationships with participants, employers, and external partners Maintain accurate records and work towards agreed performance targets Deliver excellent customer service and participant engagement throughout Ideal Candidate Strong communication and interpersonal skills Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments A positive, target-focused, and motivational approach Ability to build rapport quickly and engage individuals from diverse backgrounds Strong organisational skills with the ability to manage a busy workload Self-motivated with the confidence to work independently and problem solve effectively A full driving licence, or the ability to travel effectively using public transport, is required. Benefits 25 days annual leave plus Bank Holidays and Birthday off Option to purchase additional annual leave Pension Scheme (5% Employee / 5% Employer) Healthcare Cash Plan including life assurance Annual salary review Volunteer Days Employee discounts and wellbeing benefits Excellent training and career progression opportunities This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Customer Advisor based in our Manchester dealership: 99 Windsor St, Salford, Manchester M5 4DG, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Manchester dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Jul 15, 2026
Contractor
Customer Advisor based in our Manchester dealership: 99 Windsor St, Salford, Manchester M5 4DG, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Manchester dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Group HR Manager Group HR Manager - Leadership Opportunity An exciting opportunity has arisen for an experienced Group HR Manager to join a successful and growing multi-site organisation. This is a strategic and operational role, ideal for an experienced HR professional who enjoys leading teams, driving continuous improvement and partnering with senior leadership to deliver an exceptional people strategy. Reporting directly to the Group HR Director, you will lead the HR function, ensuring the delivery of an efficient, compliant and commercially focused HR service across the business. The Role You will be responsible for leading and developing the HR team while ensuring HR processes, policies and systems support the wider business objectives. This is a varied role combining operational HR, employee relations, compliance, payroll collaboration, organisational development and people management. Key Responsibilities Lead, coach and develop the HR team to deliver an outstanding HR service. Provide expert HR advice and support to managers across all areas of employee relations, performance management, disciplinary, grievance and capability matters. Support the delivery of the company's people strategy and organisational objectives. Develop management capability through coaching, training and ongoing support. Ensure full compliance with employment legislation, HR best practice and company policies. Maintain accurate HR systems and employee records while producing meaningful HR metrics and reports to support business decisions. Oversee the production and maintenance of employment contracts, offer documentation, job descriptions, policies and procedures. Lead the company's GDPR and information governance processes, including Subject Access Requests, audits, data protection compliance and related investigations. Manage HR communications including promotions, new starters, leavers, employee wellbeing, pay reviews and company initiatives. Coordinate annual salary reviews and bonus administration alongside the Payroll function. Support organisational restructures and change management projects. Develop recruitment processes and provide guidance to hiring managers to attract and retain high-quality talent. Oversee apprenticeship and training programmes, ensuring compliance and effectiveness. Work closely with Payroll to improve systems, processes and data accuracy, providing cover where required. Lead employee wellbeing initiatives, including absence management, occupational health referrals and return-to-work processes. Organise key employee engagement events and recognition programmes. Support the Group HR Director on strategic HR projects and business initiatives. About You To be successful, you will have: CIPD Level 5 or Level 7 qualification. A minimum of five years' experience in a Senior HR Advisor, HR Business Partner or HR Manager position. Previous experience managing and developing an HR team. Strong working knowledge of UK employment law. Experience handling complex employee relations cases. Excellent organisational, communication and influencing skills. Strong commercial awareness with the ability to balance business needs and employee engagement. Experience supporting organisational change and continuous improvement initiatives. High levels of discretion and professionalism when handling confidential information. Why Apply? This is an excellent opportunity to join a well-established organisation where HR is recognised as a key business function. You'll have the opportunity to influence strategy, lead a dedicated HR team and play a significant role in shaping the employee experience across the business. If you are a proactive HR leader looking for your next challenge within a growing organisation, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 15, 2026
Full time
Group HR Manager Group HR Manager - Leadership Opportunity An exciting opportunity has arisen for an experienced Group HR Manager to join a successful and growing multi-site organisation. This is a strategic and operational role, ideal for an experienced HR professional who enjoys leading teams, driving continuous improvement and partnering with senior leadership to deliver an exceptional people strategy. Reporting directly to the Group HR Director, you will lead the HR function, ensuring the delivery of an efficient, compliant and commercially focused HR service across the business. The Role You will be responsible for leading and developing the HR team while ensuring HR processes, policies and systems support the wider business objectives. This is a varied role combining operational HR, employee relations, compliance, payroll collaboration, organisational development and people management. Key Responsibilities Lead, coach and develop the HR team to deliver an outstanding HR service. Provide expert HR advice and support to managers across all areas of employee relations, performance management, disciplinary, grievance and capability matters. Support the delivery of the company's people strategy and organisational objectives. Develop management capability through coaching, training and ongoing support. Ensure full compliance with employment legislation, HR best practice and company policies. Maintain accurate HR systems and employee records while producing meaningful HR metrics and reports to support business decisions. Oversee the production and maintenance of employment contracts, offer documentation, job descriptions, policies and procedures. Lead the company's GDPR and information governance processes, including Subject Access Requests, audits, data protection compliance and related investigations. Manage HR communications including promotions, new starters, leavers, employee wellbeing, pay reviews and company initiatives. Coordinate annual salary reviews and bonus administration alongside the Payroll function. Support organisational restructures and change management projects. Develop recruitment processes and provide guidance to hiring managers to attract and retain high-quality talent. Oversee apprenticeship and training programmes, ensuring compliance and effectiveness. Work closely with Payroll to improve systems, processes and data accuracy, providing cover where required. Lead employee wellbeing initiatives, including absence management, occupational health referrals and return-to-work processes. Organise key employee engagement events and recognition programmes. Support the Group HR Director on strategic HR projects and business initiatives. About You To be successful, you will have: CIPD Level 5 or Level 7 qualification. A minimum of five years' experience in a Senior HR Advisor, HR Business Partner or HR Manager position. Previous experience managing and developing an HR team. Strong working knowledge of UK employment law. Experience handling complex employee relations cases. Excellent organisational, communication and influencing skills. Strong commercial awareness with the ability to balance business needs and employee engagement. Experience supporting organisational change and continuous improvement initiatives. High levels of discretion and professionalism when handling confidential information. Why Apply? This is an excellent opportunity to join a well-established organisation where HR is recognised as a key business function. You'll have the opportunity to influence strategy, lead a dedicated HR team and play a significant role in shaping the employee experience across the business. If you are a proactive HR leader looking for your next challenge within a growing organisation, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Mon - Sun Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Jul 15, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Mon - Sun Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Description Salary: 35,000 - 40,000 plus 3,954 London Weighting Allowance per annum Contract: Permanent, full time Location: Horseferry Road, London (hybrid working with a minimum of two days per week in the office) Closing date: 21 July 2026 Interview dates: 30 & 31 July 2026 Are you an experienced marketer who can turn organisational priorities into compelling campaigns that engage, inspire and deliver measurable results? We're looking for a Marketing Manager to join our Marketing and Communications team. This is an exciting opportunity to lead the development and delivery of marketing campaigns that raise awareness of Blue Cross services and support public affairs objectives and wider organisational priorities Working closely with colleagues across the charity and external agency partners, you'll create audience-focused marketing activity that increases awareness, engagement and support for Blue Cross, helping us reach more people and pets when they need us most. More about the role As Marketing Manager, you will be responsible for planning, delivering and evaluating integrated marketing campaigns across a range of channels. You'll work closely with Service and Public Affairs teams to understand objectives, identify target audiences and develop effective activity that delivers against agreed goals. You will manage relationships and work with external agencies, oversee campaign development and delivery, monitor performance and use insight to continuously improve results. Working collaboratively across the Marketing and Communications team, you'll ensure campaigns are aligned to our brand, audience needs and organisational priorities. This role is based at our Horseferry Road office in London with hybrid working arrangements in place. What you will be doing Developing and delivering integrated paid marketing campaigns that support organisational objectives Working with internal stakeholders to understand priorities and translate them into effective marketing plans Work with media, creative and other external agencies Developing campaign briefs and overseeing the creation of marketing assets Identifying and engaging target audiences through effective channel planning Monitoring and optimising campaign performance to maximise impact and return on investment Evaluating campaign outcomes and sharing insights and recommendations Ensuring all activity aligns with Blue Cross brand guidelines Building strong relationships across the organisation and acting as a trusted marketing advisor Keeping up to date with marketing trends and best practice to improve campaign effectiveness About you You will be an experienced marketing professional with a strong track record of delivering successful multi-channel campaigns. You will be confident managing projects from concept to evaluation and comfortable working with a wide range of stakeholders and agency partners. You'll be a strong communicator who can influence, collaborate and build relationships across different teams. Organised and adaptable, you'll be able to manage competing priorities while maintaining a focus on delivering high-quality outcomes.You will bring creativity, commercial awareness and analytical thinking, using insight and data to inform decisions and drive continuous improvement. Essential qualifications, skills, and experience Proven experience delivering multi-channel marketing campaigns, including digital and paid channels Experience developing and implementing marketing plans that achieve agreed objectives Experience working effectively with internal stakeholders and external agencies Strong understanding of brand management and brand consistency Ability to use campaign data and insight to evaluate performance and inform future activity Excellent project management and organisational skills Strong communication, influencing and presentation skills Ability to manage multiple priorities and deliver results to deadlines The ability to demonstrate, understand and apply our Blue Cross values Desirable qualifications, skills, and experience Professional marketing qualification (CIM or equivalent) Experience of audience segmentation and campaign optimisation Experience working within the charity or not-for-profit sector Experience supporting public affairs, campaigning or advocacy communications Experience managing marketing budgets Experience using marketing automation, CRM or audience insight tools Selection process Interviews will take place in person at our Horseferry Road office in London on 30 and 31 July 2026. The selection process will include competency-based interview questions and a presentation task. Further details will be provided to shortlisted candidates. How to apply To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria. We reserve the right to close this vacancy early should we receive a high volume of applications. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Jul 15, 2026
Full time
Description Salary: 35,000 - 40,000 plus 3,954 London Weighting Allowance per annum Contract: Permanent, full time Location: Horseferry Road, London (hybrid working with a minimum of two days per week in the office) Closing date: 21 July 2026 Interview dates: 30 & 31 July 2026 Are you an experienced marketer who can turn organisational priorities into compelling campaigns that engage, inspire and deliver measurable results? We're looking for a Marketing Manager to join our Marketing and Communications team. This is an exciting opportunity to lead the development and delivery of marketing campaigns that raise awareness of Blue Cross services and support public affairs objectives and wider organisational priorities Working closely with colleagues across the charity and external agency partners, you'll create audience-focused marketing activity that increases awareness, engagement and support for Blue Cross, helping us reach more people and pets when they need us most. More about the role As Marketing Manager, you will be responsible for planning, delivering and evaluating integrated marketing campaigns across a range of channels. You'll work closely with Service and Public Affairs teams to understand objectives, identify target audiences and develop effective activity that delivers against agreed goals. You will manage relationships and work with external agencies, oversee campaign development and delivery, monitor performance and use insight to continuously improve results. Working collaboratively across the Marketing and Communications team, you'll ensure campaigns are aligned to our brand, audience needs and organisational priorities. This role is based at our Horseferry Road office in London with hybrid working arrangements in place. What you will be doing Developing and delivering integrated paid marketing campaigns that support organisational objectives Working with internal stakeholders to understand priorities and translate them into effective marketing plans Work with media, creative and other external agencies Developing campaign briefs and overseeing the creation of marketing assets Identifying and engaging target audiences through effective channel planning Monitoring and optimising campaign performance to maximise impact and return on investment Evaluating campaign outcomes and sharing insights and recommendations Ensuring all activity aligns with Blue Cross brand guidelines Building strong relationships across the organisation and acting as a trusted marketing advisor Keeping up to date with marketing trends and best practice to improve campaign effectiveness About you You will be an experienced marketing professional with a strong track record of delivering successful multi-channel campaigns. You will be confident managing projects from concept to evaluation and comfortable working with a wide range of stakeholders and agency partners. You'll be a strong communicator who can influence, collaborate and build relationships across different teams. Organised and adaptable, you'll be able to manage competing priorities while maintaining a focus on delivering high-quality outcomes.You will bring creativity, commercial awareness and analytical thinking, using insight and data to inform decisions and drive continuous improvement. Essential qualifications, skills, and experience Proven experience delivering multi-channel marketing campaigns, including digital and paid channels Experience developing and implementing marketing plans that achieve agreed objectives Experience working effectively with internal stakeholders and external agencies Strong understanding of brand management and brand consistency Ability to use campaign data and insight to evaluate performance and inform future activity Excellent project management and organisational skills Strong communication, influencing and presentation skills Ability to manage multiple priorities and deliver results to deadlines The ability to demonstrate, understand and apply our Blue Cross values Desirable qualifications, skills, and experience Professional marketing qualification (CIM or equivalent) Experience of audience segmentation and campaign optimisation Experience working within the charity or not-for-profit sector Experience supporting public affairs, campaigning or advocacy communications Experience managing marketing budgets Experience using marketing automation, CRM or audience insight tools Selection process Interviews will take place in person at our Horseferry Road office in London on 30 and 31 July 2026. The selection process will include competency-based interview questions and a presentation task. Further details will be provided to shortlisted candidates. How to apply To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria. We reserve the right to close this vacancy early should we receive a high volume of applications. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Mon - Sun Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Jul 15, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Mon - Sun Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Employment Advisor Location: Daventry (office-based) Salary: £27,900 - £31,000 - depending on skills and experience Hours: Full-time About the Role Trigon Recruitment are looking for a passionate and motivated Employment Advisor to join a fantastic provider based in their Daventry office on the Restart Contract. In this rewarding role, you will support unemployed participants to overcome barriers, build confidence, and move into sustainable employment. Working with a diverse caseload, you will provide tailored advice, coaching, and practical support while building strong relationships with local employers and partner organisations. You will play a key role in helping individuals achieve positive outcomes through personalised action plans and ongoing guidance. Key Responsibilities Manage a caseload of participants, delivering high-quality one-to-one employment support. Conduct comprehensive assessments to identify employment goals, skills, and barriers. Develop personalised action plans to support participants into sustainable employment. Deliver employability coaching, including CV writing, interview preparation, job search techniques, and confidence building. Monitor participant progress and maintain regular contact through face-to-face, telephone, and digital appointments. Work towards contractual performance targets, including job outcomes and participant engagement. Build and maintain relationships with local employers to identify suitable vacancies and employment opportunities. Signpost participants to specialist support services where appropriate, including health, wellbeing, housing, and financial advice. Maintain accurate and compliant records using internal case management systems. Ensure all activity is delivered in line with contractual requirements, safeguarding policies, and data protection legislation. About You We're looking for someone who is passionate about making a difference and has the ability to motivate others to achieve their goals. You will ideally have: Experience supporting individuals into employment, education, or training. Experience within employability, recruitment, welfare-to-work, customer service, or a target-driven environment. Excellent communication and interpersonal skills. The ability to build rapport with people from a wide range of backgrounds. Strong organisational and time management skills. Confidence using Microsoft Office and case management systems. The ability to work independently while contributing positively to a supportive team. A proactive and solution-focused approach. An understanding of the barriers faced by unemployed individuals is desirable. What's on Offer Salary of £27,900 per annum. Full-time, permanent position. Ongoing training and professional development. Supportive and collaborative working environment. Opportunities for career progression. Company pension scheme. Annual leave entitlement plus bank holidays. Employee wellbeing and assistance programmes. Equal Opportunities We are committed to creating an inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to supporting diversity and equal opportunities throughout our recruitment process. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Jul 15, 2026
Full time
Employment Advisor Location: Daventry (office-based) Salary: £27,900 - £31,000 - depending on skills and experience Hours: Full-time About the Role Trigon Recruitment are looking for a passionate and motivated Employment Advisor to join a fantastic provider based in their Daventry office on the Restart Contract. In this rewarding role, you will support unemployed participants to overcome barriers, build confidence, and move into sustainable employment. Working with a diverse caseload, you will provide tailored advice, coaching, and practical support while building strong relationships with local employers and partner organisations. You will play a key role in helping individuals achieve positive outcomes through personalised action plans and ongoing guidance. Key Responsibilities Manage a caseload of participants, delivering high-quality one-to-one employment support. Conduct comprehensive assessments to identify employment goals, skills, and barriers. Develop personalised action plans to support participants into sustainable employment. Deliver employability coaching, including CV writing, interview preparation, job search techniques, and confidence building. Monitor participant progress and maintain regular contact through face-to-face, telephone, and digital appointments. Work towards contractual performance targets, including job outcomes and participant engagement. Build and maintain relationships with local employers to identify suitable vacancies and employment opportunities. Signpost participants to specialist support services where appropriate, including health, wellbeing, housing, and financial advice. Maintain accurate and compliant records using internal case management systems. Ensure all activity is delivered in line with contractual requirements, safeguarding policies, and data protection legislation. About You We're looking for someone who is passionate about making a difference and has the ability to motivate others to achieve their goals. You will ideally have: Experience supporting individuals into employment, education, or training. Experience within employability, recruitment, welfare-to-work, customer service, or a target-driven environment. Excellent communication and interpersonal skills. The ability to build rapport with people from a wide range of backgrounds. Strong organisational and time management skills. Confidence using Microsoft Office and case management systems. The ability to work independently while contributing positively to a supportive team. A proactive and solution-focused approach. An understanding of the barriers faced by unemployed individuals is desirable. What's on Offer Salary of £27,900 per annum. Full-time, permanent position. Ongoing training and professional development. Supportive and collaborative working environment. Opportunities for career progression. Company pension scheme. Annual leave entitlement plus bank holidays. Employee wellbeing and assistance programmes. Equal Opportunities We are committed to creating an inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to supporting diversity and equal opportunities throughout our recruitment process. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Trainee Service Advisor Must have a background in automotive/motor trade or similar Hours are 40 per week (07 00 & 08 00 on a rota), plus eventually one in three Saturday mornings 08.00-13.00 (paid at overtime). Salary: £28,000 + Depending on experience + Bonuses Location: Swansea Benefits Uncapped bonus! Earn hundreds a month! Access to a commitment bonus of £600 per annum as well as a company profit shared bonus paying roughly £750 per annum Service Advisor Certification and full training 22 days annual leave plus the bank holidays. Access to a company pension scheme Full in-house and off-site manufacturer-approved training Fantastic career prospects with an industry-leading brand Life insurance and sometimes health/medical insurance schemes Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing Discount schemes Full in-house and off-site manufacturer-approved training Fantastic career prospects with an industry-leading brand This role would ideally be looking for someone with motor vehicle industry experience wanting to develop into a Service Advisor Objectives Convincingly convey the image of dealership brand, mediating successfully between the customers needs and desires and the interest of the company. Ensure customer satisfaction through professional manner, using the ability to remain reassuring to the customer during difficult situations. Developing into the role of Service Advisor with the daily coaching and mentoring of the Senior Service Advisor. Reporting: The Trainee Customer Service Advisor reports to the Service Manager with a dotted line to the Senior Service Advisor. Key Responsibilities: Informing customers of their ongoing vehicle status Completion of the Service Certification Assisting the Service Advisor with daily duties Efficiently and politely dealing with inbound and outbound phone calls within Company guidelines Effectively learning the role of the service advisor to encompass: Raising Job Cards Writing orders for repairs Entering additions/changes to customer database Handing over finished vehicles to customers Giving customers detailed explanations on extent of repairs Monitoring whether repairs are being carried out to the required delivery time Actively sell after-sales services to include Service Contracts Discussing and arranging payment with customers Booking in of vehicles to ensure continuity of workshop loading Provide advice on warranties and service requirements In the case of legally required inspections, explaining the necessary vehicle test requirements Arrange schedules for MOT/Vehicle inspection Key Performance Measures: Effectively and politely liaising with customers regarding their vehicles status Delivering service excellence at all times Effectively learning the role of the Service Advisor Successful completion of the Service Certification Please call Suzanne on (phone number removed) or submit your CV
Jul 15, 2026
Full time
Trainee Service Advisor Must have a background in automotive/motor trade or similar Hours are 40 per week (07 00 & 08 00 on a rota), plus eventually one in three Saturday mornings 08.00-13.00 (paid at overtime). Salary: £28,000 + Depending on experience + Bonuses Location: Swansea Benefits Uncapped bonus! Earn hundreds a month! Access to a commitment bonus of £600 per annum as well as a company profit shared bonus paying roughly £750 per annum Service Advisor Certification and full training 22 days annual leave plus the bank holidays. Access to a company pension scheme Full in-house and off-site manufacturer-approved training Fantastic career prospects with an industry-leading brand Life insurance and sometimes health/medical insurance schemes Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing Discount schemes Full in-house and off-site manufacturer-approved training Fantastic career prospects with an industry-leading brand This role would ideally be looking for someone with motor vehicle industry experience wanting to develop into a Service Advisor Objectives Convincingly convey the image of dealership brand, mediating successfully between the customers needs and desires and the interest of the company. Ensure customer satisfaction through professional manner, using the ability to remain reassuring to the customer during difficult situations. Developing into the role of Service Advisor with the daily coaching and mentoring of the Senior Service Advisor. Reporting: The Trainee Customer Service Advisor reports to the Service Manager with a dotted line to the Senior Service Advisor. Key Responsibilities: Informing customers of their ongoing vehicle status Completion of the Service Certification Assisting the Service Advisor with daily duties Efficiently and politely dealing with inbound and outbound phone calls within Company guidelines Effectively learning the role of the service advisor to encompass: Raising Job Cards Writing orders for repairs Entering additions/changes to customer database Handing over finished vehicles to customers Giving customers detailed explanations on extent of repairs Monitoring whether repairs are being carried out to the required delivery time Actively sell after-sales services to include Service Contracts Discussing and arranging payment with customers Booking in of vehicles to ensure continuity of workshop loading Provide advice on warranties and service requirements In the case of legally required inspections, explaining the necessary vehicle test requirements Arrange schedules for MOT/Vehicle inspection Key Performance Measures: Effectively and politely liaising with customers regarding their vehicles status Delivering service excellence at all times Effectively learning the role of the Service Advisor Successful completion of the Service Certification Please call Suzanne on (phone number removed) or submit your CV
Customer Service Advisor Central Glasgow (Hybrid Working)£24,945.96Full-time 35 hours per week Monday-Friday (8am-6pm shifts)We are currently working with a well-established and multi-award-winning business, a UK-wide organisation who are looking to expand their Customer Service team due to continued growth.This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything they do.There a very competitive salary on offer starting at £24,900 and increasing after probation and at the 1 year mark.This is very much a full-time and permanent role, you'd be working a shift pattern of 9-5 for the first 8 weeks, and then after this a rota that consists of 3x shifts, 8-4, 9-5 and 10-6 with an hours lunch. The office is based in Central Glasgow so has good public transport links.Please note that we can only consider candidates who will be able to interview in the coming 2x weeks and start asap. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. This will involve handling queries, resolving issues, and ensuring a smooth and professional customer experience across multiple channels.Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A team player with a proactive and positive approach What's on Offer In addition to a competitive salary and hybrid working model, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 15, 2026
Full time
Customer Service Advisor Central Glasgow (Hybrid Working)£24,945.96Full-time 35 hours per week Monday-Friday (8am-6pm shifts)We are currently working with a well-established and multi-award-winning business, a UK-wide organisation who are looking to expand their Customer Service team due to continued growth.This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything they do.There a very competitive salary on offer starting at £24,900 and increasing after probation and at the 1 year mark.This is very much a full-time and permanent role, you'd be working a shift pattern of 9-5 for the first 8 weeks, and then after this a rota that consists of 3x shifts, 8-4, 9-5 and 10-6 with an hours lunch. The office is based in Central Glasgow so has good public transport links.Please note that we can only consider candidates who will be able to interview in the coming 2x weeks and start asap. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. This will involve handling queries, resolving issues, and ensuring a smooth and professional customer experience across multiple channels.Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A team player with a proactive and positive approach What's on Offer In addition to a competitive salary and hybrid working model, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Employment Advisor Locations: Dual-Sites Covering St. Austell & Liskeard Salary: £26,500 - £29,545 - depending on skills and experience Hours: 37 hours per week As this role involves working across two sites, candidates must be able to travel effectively between locations. This may be by car (with a full UK driving licence) or by using public transport. Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive teams in St. Austell & Liskeard . This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment Deliver personalised employability advice, coaching, and action plans Identify barriers to employment and provide effective solutions and support Motivate, encourage, and challenge participants to achieve their goals Build strong relationships with participants, employers, and external partners Maintain accurate records and work towards agreed performance targets Deliver excellent customer service and participant engagement throughout Ideal Candidate Strong communication and interpersonal skills Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments A positive, target-focused, and motivational approach Ability to build rapport quickly and engage individuals from diverse backgrounds Strong organisational skills with the ability to manage a busy workload Self-motivated with the confidence to work independently and problem solve effectively A full driving licence, or the ability to travel effectively using public transport, is required. Benefits 25 days annual leave plus Bank Holidays and Birthday off Option to purchase additional annual leave Pension Scheme (5% Employee / 5% Employer) Healthcare Cash Plan including life assurance Annual salary review Volunteer Days Employee discounts and wellbeing benefits Excellent training and career progression opportunities This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Jul 15, 2026
Full time
Employment Advisor Locations: Dual-Sites Covering St. Austell & Liskeard Salary: £26,500 - £29,545 - depending on skills and experience Hours: 37 hours per week As this role involves working across two sites, candidates must be able to travel effectively between locations. This may be by car (with a full UK driving licence) or by using public transport. Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive teams in St. Austell & Liskeard . This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment Deliver personalised employability advice, coaching, and action plans Identify barriers to employment and provide effective solutions and support Motivate, encourage, and challenge participants to achieve their goals Build strong relationships with participants, employers, and external partners Maintain accurate records and work towards agreed performance targets Deliver excellent customer service and participant engagement throughout Ideal Candidate Strong communication and interpersonal skills Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments A positive, target-focused, and motivational approach Ability to build rapport quickly and engage individuals from diverse backgrounds Strong organisational skills with the ability to manage a busy workload Self-motivated with the confidence to work independently and problem solve effectively A full driving licence, or the ability to travel effectively using public transport, is required. Benefits 25 days annual leave plus Bank Holidays and Birthday off Option to purchase additional annual leave Pension Scheme (5% Employee / 5% Employer) Healthcare Cash Plan including life assurance Annual salary review Volunteer Days Employee discounts and wellbeing benefits Excellent training and career progression opportunities This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
This role has a starting salary of 16,636 per annum (pro rata to 38,090 FTE), working 21.6 hours per week, 33 weeks per year. Are you passionate about empowering young people to thrive in education and beyond? We're looking for a British Sign Language Interpreter to join our fantastic Physical and Sensory Support (PSS) FHE16+ (Post 16) team in a peripatetic role, supporting students across colleges and universities in and around Surrey, with occasional remote work. The team is based in Weybridge and Reigate but your work will be mostly in the educational settings where we support students in and around Surrey. Our Offer to You A generous local government salary related pension Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents CPD during work hours, regular coworking within a team and supervision, and funding towards NRCPD annual registration costs (for TSLI/RSLI). About the Team Physical and Sensory Support is a targeted specialist education service. The FHE16+ Team within PSS consists of specialist student support workers (SSWs), BSL interpreters, and advisory teachers for students who are deaf, vision-impaired or with multi-sensory impairments. About the Role In this role, you'll be part of a collaborative and supportive team within Physical & Sensory Support, working closely with other professionals to ensure that students who are deaf or vision-impaired can access and engage fully with their Further and Higher Education courses. Your primary responsibility will be to provide high-quality BSL interpreting and communication support to post-16 students. Depending on your skills and qualifications, you may also support deaf parents at school events or deaf colleagues during training sessions and meetings, both in-person and online. Your main role will be as a BSL interpreter, but there will be times when you may also be asked to provide specialist notetaking support in-class to both deaf and vision-impaired students in colleges and universities on the occasions when there are no suitable interpreter bookings in work hours. If required, you will be given in-house notetaker training, ensuring you're equipped to support students with a range of sensory needs. You will attend work meetings as required and undertake continuing professional development (CPD) training during work hours. If you're driven by the opportunity to make a real difference in the lives of young people and want to be part of a team that shares your values, we'd love to hear from you! Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: BSL/English interpreter status, either RSLI or TSLI (regulated by NRCPD) OR Level 3/6 BSL qualification and starting a recognised BSL/English interpreter training course with the view to becoming TSLI/RSLI (NB your salary will be at Surrey PS7 grade until you become TSLI/RSLI at PS8 paygrade, which is the advertised salary) Awareness of the communication and access requirements of deaf people Willingness to learn about supporting students with visual or multi-sensory impairment Good communication and organisational skills Good IT skills, with experience using MS Word, Outlook and calendars Flexibility to support students in and around Surrey from 9-5pm, with use of own car for business purposes. Ability to support students remotely (on occasions), working from home as necessary Surrey has both urban and rural areas and locality based BSL Interpreters will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. The job advert closes at 23:59 on 30/06/2026 with interviews to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jul 15, 2026
Full time
This role has a starting salary of 16,636 per annum (pro rata to 38,090 FTE), working 21.6 hours per week, 33 weeks per year. Are you passionate about empowering young people to thrive in education and beyond? We're looking for a British Sign Language Interpreter to join our fantastic Physical and Sensory Support (PSS) FHE16+ (Post 16) team in a peripatetic role, supporting students across colleges and universities in and around Surrey, with occasional remote work. The team is based in Weybridge and Reigate but your work will be mostly in the educational settings where we support students in and around Surrey. Our Offer to You A generous local government salary related pension Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents CPD during work hours, regular coworking within a team and supervision, and funding towards NRCPD annual registration costs (for TSLI/RSLI). About the Team Physical and Sensory Support is a targeted specialist education service. The FHE16+ Team within PSS consists of specialist student support workers (SSWs), BSL interpreters, and advisory teachers for students who are deaf, vision-impaired or with multi-sensory impairments. About the Role In this role, you'll be part of a collaborative and supportive team within Physical & Sensory Support, working closely with other professionals to ensure that students who are deaf or vision-impaired can access and engage fully with their Further and Higher Education courses. Your primary responsibility will be to provide high-quality BSL interpreting and communication support to post-16 students. Depending on your skills and qualifications, you may also support deaf parents at school events or deaf colleagues during training sessions and meetings, both in-person and online. Your main role will be as a BSL interpreter, but there will be times when you may also be asked to provide specialist notetaking support in-class to both deaf and vision-impaired students in colleges and universities on the occasions when there are no suitable interpreter bookings in work hours. If required, you will be given in-house notetaker training, ensuring you're equipped to support students with a range of sensory needs. You will attend work meetings as required and undertake continuing professional development (CPD) training during work hours. If you're driven by the opportunity to make a real difference in the lives of young people and want to be part of a team that shares your values, we'd love to hear from you! Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: BSL/English interpreter status, either RSLI or TSLI (regulated by NRCPD) OR Level 3/6 BSL qualification and starting a recognised BSL/English interpreter training course with the view to becoming TSLI/RSLI (NB your salary will be at Surrey PS7 grade until you become TSLI/RSLI at PS8 paygrade, which is the advertised salary) Awareness of the communication and access requirements of deaf people Willingness to learn about supporting students with visual or multi-sensory impairment Good communication and organisational skills Good IT skills, with experience using MS Word, Outlook and calendars Flexibility to support students in and around Surrey from 9-5pm, with use of own car for business purposes. Ability to support students remotely (on occasions), working from home as necessary Surrey has both urban and rural areas and locality based BSL Interpreters will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. The job advert closes at 23:59 on 30/06/2026 with interviews to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Senior Occupational Health Advisor Salary: Up to 67,000 We are seeking an experienced and proactive Senior Occupational Health Advisor to lead the delivery of a high-quality occupational health and wellbeing service. This is an excellent opportunity for a qualified occupational health professional to make a significant impact on employee health, wellbeing, and workplace performance. In this role, you will provide expert advice and guidance on sickness absence management, rehabilitation, workplace adjustments, and health promotion initiatives. You will work closely with managers, HR teams, and employees to support a healthy, safe, and productive workforce. Key Responsibilities Lead, support and develop a clinical team through supervision, mentoring and performance management. Establish and deliver a Wellness Clinic, promoting employee wellbeing and preventative health initiatives. Provide expert occupational health advice on sickness absence, rehabilitation, fitness for work and workplace adjustments. Oversee referrals and requests for occupational health advice, ensuring effective case management and service delivery. Monitor workloads, resources and case management activity to maintain service quality and efficiency. Contribute to clinical governance, policy development and continuous service improvement. Design and deliver health promotion campaigns and wellbeing programmes across the organisation. Essential Requirements Registered Nurse with current NMC registration. Postgraduate Diploma or Undergraduate Degree in Occupational Health (NMC Level 3 qualification or equivalent). Significant experience working as a Senior Occupational Health & Wellbeing Advisor. Proven experience in delivering health promotion and wellbeing initiatives. Experience providing clinical supervision, leadership and governance within an occupational health setting. Strong knowledge of occupational health legislation, workplace adjustments and absence management. Excellent communication, organisational and stakeholder management skills. What We Offer Competitive salary up 67,000 Opportunity to shape and develop employee wellbeing programmes. A supportive and collaborative working environment. Ongoing professional development and career progression opportunities. Comprehensive employee benefits package.
Jul 15, 2026
Full time
Senior Occupational Health Advisor Salary: Up to 67,000 We are seeking an experienced and proactive Senior Occupational Health Advisor to lead the delivery of a high-quality occupational health and wellbeing service. This is an excellent opportunity for a qualified occupational health professional to make a significant impact on employee health, wellbeing, and workplace performance. In this role, you will provide expert advice and guidance on sickness absence management, rehabilitation, workplace adjustments, and health promotion initiatives. You will work closely with managers, HR teams, and employees to support a healthy, safe, and productive workforce. Key Responsibilities Lead, support and develop a clinical team through supervision, mentoring and performance management. Establish and deliver a Wellness Clinic, promoting employee wellbeing and preventative health initiatives. Provide expert occupational health advice on sickness absence, rehabilitation, fitness for work and workplace adjustments. Oversee referrals and requests for occupational health advice, ensuring effective case management and service delivery. Monitor workloads, resources and case management activity to maintain service quality and efficiency. Contribute to clinical governance, policy development and continuous service improvement. Design and deliver health promotion campaigns and wellbeing programmes across the organisation. Essential Requirements Registered Nurse with current NMC registration. Postgraduate Diploma or Undergraduate Degree in Occupational Health (NMC Level 3 qualification or equivalent). Significant experience working as a Senior Occupational Health & Wellbeing Advisor. Proven experience in delivering health promotion and wellbeing initiatives. Experience providing clinical supervision, leadership and governance within an occupational health setting. Strong knowledge of occupational health legislation, workplace adjustments and absence management. Excellent communication, organisational and stakeholder management skills. What We Offer Competitive salary up 67,000 Opportunity to shape and develop employee wellbeing programmes. A supportive and collaborative working environment. Ongoing professional development and career progression opportunities. Comprehensive employee benefits package.
OH Medical Recruitment Ltd
Bristol, Gloucestershire
Contractor Compliance & CDM Advisor OH Medical is recruiting for an experienced Construction Safety Advisor to join a leading organisation on a permanent basis, predominantly based in Stevenage with regular travel to sites across the UK, including Bristol and Bolton. This is an excellent opportunity for a proactive health and safety professional with strong Construction Design and Management (CDM) experience to join a growing Facilities Management team supporting a diverse portfolio of construction and facilities projects. Offering a salary of circa 52,000 plus bonus and comprehensive benefits, this role provides the chance to influence safety standards across a large and complex estate. Duties Provide expert support and guidance on the implementation of CDM 2015 Regulations across construction and facilities projects. Support the delivery of Principal Designer duties for small works projects. Work alongside Project Managers to ensure health and safety compliance throughout project lifecycles. Provide competent health and safety advice to Facilities Management teams and wider stakeholders. Conduct inspections of active construction sites and contractor activities. Monitor contractor compliance and report on contractor performance and safety statistics. Assist with accident and incident investigations and implement corrective actions where required. Support internal and external audits relating to health and safety and CDM compliance. Work closely with maintenance service providers to ensure adherence to company procedures and legislative requirements. Contribute to the development and continuous improvement of safety processes and procedures. Build effective relationships with internal stakeholders, contractors and project teams across multiple UK locations. Travel regularly across the UK estate to support project delivery and compliance activities. Criteria NEBOSH Diploma or NVQ Level 6 Diploma in Occupational Health and Safety or equivalent. Membership of IOSH with evidence of ongoing Continuing Professional Development (CPD). Strong working knowledge of CDM 2015 Regulations. Experience supporting construction, facilities management or property-related projects. Understanding of the Principal Designer role. Experience carrying out site inspections, audits and incident investigations. Full UK driving licence and willingness to travel regularly. Salary & Benefits Circa 52,000 per annum dependent on experience. Performance-related bonus. Hybrid working arrangement with 3 to 4 days per week on site. Predominantly Stevenage-based with travel to other UK locations. Ongoing professional development and career progression opportunities. About OH Medical: OH Medical is a trusted recruitment consultancy dedicated to the Occupational Health, Wellbeing and Health & Safety sectors. We specialise in delivering tailored recruitment solutions for both agency and permanent roles, supporting professionals and employers across the UK.
Jul 15, 2026
Full time
Contractor Compliance & CDM Advisor OH Medical is recruiting for an experienced Construction Safety Advisor to join a leading organisation on a permanent basis, predominantly based in Stevenage with regular travel to sites across the UK, including Bristol and Bolton. This is an excellent opportunity for a proactive health and safety professional with strong Construction Design and Management (CDM) experience to join a growing Facilities Management team supporting a diverse portfolio of construction and facilities projects. Offering a salary of circa 52,000 plus bonus and comprehensive benefits, this role provides the chance to influence safety standards across a large and complex estate. Duties Provide expert support and guidance on the implementation of CDM 2015 Regulations across construction and facilities projects. Support the delivery of Principal Designer duties for small works projects. Work alongside Project Managers to ensure health and safety compliance throughout project lifecycles. Provide competent health and safety advice to Facilities Management teams and wider stakeholders. Conduct inspections of active construction sites and contractor activities. Monitor contractor compliance and report on contractor performance and safety statistics. Assist with accident and incident investigations and implement corrective actions where required. Support internal and external audits relating to health and safety and CDM compliance. Work closely with maintenance service providers to ensure adherence to company procedures and legislative requirements. Contribute to the development and continuous improvement of safety processes and procedures. Build effective relationships with internal stakeholders, contractors and project teams across multiple UK locations. Travel regularly across the UK estate to support project delivery and compliance activities. Criteria NEBOSH Diploma or NVQ Level 6 Diploma in Occupational Health and Safety or equivalent. Membership of IOSH with evidence of ongoing Continuing Professional Development (CPD). Strong working knowledge of CDM 2015 Regulations. Experience supporting construction, facilities management or property-related projects. Understanding of the Principal Designer role. Experience carrying out site inspections, audits and incident investigations. Full UK driving licence and willingness to travel regularly. Salary & Benefits Circa 52,000 per annum dependent on experience. Performance-related bonus. Hybrid working arrangement with 3 to 4 days per week on site. Predominantly Stevenage-based with travel to other UK locations. Ongoing professional development and career progression opportunities. About OH Medical: OH Medical is a trusted recruitment consultancy dedicated to the Occupational Health, Wellbeing and Health & Safety sectors. We specialise in delivering tailored recruitment solutions for both agency and permanent roles, supporting professionals and employers across the UK.
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives? We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex. Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances. The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers. The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer. You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county. The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities. Key Responsibilities: • Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development. • Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation. • Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers' financial concerns. • Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement. • Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development. • Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support. • Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety. About You: • Welfare Benefits o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments. o Proven experience of providing in-depth welfare benefits advice, including complex cases. • Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role. • Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online. • Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework. • Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. • Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided. • IT Skills: Highly competent IT skills, including experience of using databases or CRM systems. • Collaboration: Ability to work effectively with various teams and stakeholders. Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification. Appointments are subject to an appropriate Disclosure and Barring Service.
Jul 15, 2026
Full time
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives? We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex. Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances. The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers. The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer. You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county. The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities. Key Responsibilities: • Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development. • Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation. • Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers' financial concerns. • Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement. • Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development. • Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support. • Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety. About You: • Welfare Benefits o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments. o Proven experience of providing in-depth welfare benefits advice, including complex cases. • Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role. • Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online. • Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework. • Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. • Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided. • IT Skills: Highly competent IT skills, including experience of using databases or CRM systems. • Collaboration: Ability to work effectively with various teams and stakeholders. Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification. Appointments are subject to an appropriate Disclosure and Barring Service.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: About DXC Technology DXC Technology is a Fortune 500 global technology services company delivering mission-critical solutions across more than 130,000 professionals worldwide. With over 40 years' presence in the UK, DXC has recently established its Aerospace and Defence Hub in Farnborough, consolidating operations in the heart of the UK's aviation, engineering and technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale operational services migrations for defence and aerospace clients. You will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead end-to-end planning, execution and management of complex operational services migrations across defence and aerospace environments Develop comprehensive migration strategies, roadmaps and execution plans aligned with customer objectives and security requirements Manage migration timelines, budgets, resources and risks, ensuring on-time and on-budget delivery Establish and maintain governance structures, including steering committees, workstreams and escalation protocols Conduct thorough business impact assessments and define migration success criteria aligned to customer priorities Serve as the primary point of contact between the customer and the service provider, ensuring alignment of IT services with business objectives and contractual obligations. Technical Architecture & Design Design target-state operational architectures incorporating modern IT infrastructure, cloud services and integrated systems Evaluate migration approaches (phased, big-bang, hybrid) and recommend optimal strategies based on risk, timeline and cost factors Ensure migrated services meet security requirements including MOD Classification Guides, ITAR and defence security standards Lead technical design reviews and validation testing to ensure data integrity, system performance and operational readiness Document architecture decisions, migration methodologies and operational procedures for knowledge transfer and continuity Team & Resource Management Lead, mentor and develop technical migration teams including engineers, architects, DBAs and infrastructure specialists Manage resource allocation, onboarding of cleared personnel and coordination across multiple work streams Engage third-party vendors and subcontractors, managing SLAs and quality deliverables Foster a culture of accountability, technical excellence and continuous improvement within the migration team Customer & Stakeholder Management Serve as primary technical authority and trusted advisor to senior customer stakeholders throughout the migration lifecycle Provide regular executive-level reporting on migration progress, risks, issues and resolutions Manage customer expectations, communications and change management throughout the migration journey Lead technical workshops, design sessions and validation activities with customer technical teams Risk & Quality Management Identify, assess and actively manage migration risks, developing mitigation strategies and contingency plans Establish quality assurance frameworks, testing protocols and validation procedures to ensure customer satisfaction Ensure compliance with security vetting requirements, personnel security policies and defence contractor obligations Manage incidents, issues and change requests during migration phases, ensuring rapid resolution Conduct post-migration reviews and lessons learned sessions to drive continuous improvement Support audit and compliance activities, maintaining accurate records and evidence of service management actions. Service Transition & Handover Plan and execute smooth transition to operational support, ensuring customer operations teams are fully prepared Develop comprehensive operational documentation, runbooks and knowledge transfer materials Lead training programmes for customer personnel on new systems, processes and operational procedures Establish service level agreements (SLAs) and operational metrics for migrated services Essential Requirements Security Clearance Must hold or be eligible to obtain Developed Vetting (DV) clearance - Essential 10 years continuous UK residency required for DV eligibility Willingness to undergo security vetting interview and provide comprehensive background information Experience & Expertise Minimum 10 years' experience in IT operations, infrastructure migration or systems implementation Minimum 5 years leading large-scale migration programmes or technical projects (preferably £2m+ in value) Proven experience managing defence, aerospace or government technology programmes Strong background in enterprise infrastructure including data centres, servers, storage, networking and virtualisation Demonstrated experience with cloud migration (AWS, Azure, or private cloud) and hybrid infrastructure models Track record of successful delivery of complex technical projects with multiple stakeholders and tight timelines Technical Knowledge Deep understanding of IT infrastructure architecture, capacity planning and performance optimisation Strong knowledge of cloud platforms (AWS, Azure or equivalent) and hybrid deployment models Experience with configuration management, automation tools and infrastructure-as-code practices Understanding of database migration tools, methodologies and best practices Knowledge of IT service management frameworks (ITIL, ITSM) and operational readiness processes Proficiency with service management tools (ServiceNow) Familiarity with MOD security requirements, classification handling and defence contractor compliance frameworks Programme & Project Management Proficiency in formal project management methodologies (PRINCE2, PMI or equivalent) Strong experience with risk management, issue resolution and change control Proven ability to develop business cases, secure funding and manage large budgets Experience with migration planning tools and project management software (MS Project, Jira, ServiceNow or similar) Personal Attributes Exceptional leadership capabilities with ability to motivate and develop technical teams Outstanding communication and stakeholder management skills - able to translate complex technical concepts for executive audiences Strong problem-solving and analytical abilities with excellent attention to detail Ability to work effectively in high-pressure environments and manage competing priorities Demonstrated commitment to security-conscious behaviours and information protection Customer-focused mindset with proven ability to build and maintain long-term client relationships Desirable Requirements Experience with aerospace and defence programmes (RAF, MOD, or prime defence contractors) Previous DV clearance or SC clearance held Armed Forces background or military service experience Certification in PRINCE2, ITIL, TOGAF, or AWS/Azure cloud architecture Experience with DXC service delivery models, platforms or customer engagements Knowledge of ITAR compliance, export control regulations and defence security protocols Experience with SAP, Oracle or other enterprise resource planning (ERP) system migrations Background in data centre consolidation, virtualisation or infrastructure modernisation programmes What We Offer Highly competitive salary package commensurate with experience and technical expertise Enhanced pension scheme (defined contribution) Comprehensive health and wellbeing benefits including private medical insurance Flexible working arrangements supporting work-life balance Professional development and continuous learning opportunities including certification support Access to DXC's extensive training, technical and leadership development programmes Participation in DXC's recognition, bonus and reward schemes On-site facilities and collaboration spaces at DXC's purpose-built Farnborough centre Opportunity to lead high-impact migration programmes for world-class defence and aerospace organisations Application Process & Security Vetting Applicants should be aware that: An offer of employment will be made subject to satisfactory completion of background checks (BPSS) and security vetting DV clearance is a formal requirement for this role and must be obtained prior to commencing work . click apply for full job details
Jul 15, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: About DXC Technology DXC Technology is a Fortune 500 global technology services company delivering mission-critical solutions across more than 130,000 professionals worldwide. With over 40 years' presence in the UK, DXC has recently established its Aerospace and Defence Hub in Farnborough, consolidating operations in the heart of the UK's aviation, engineering and technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale operational services migrations for defence and aerospace clients. You will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead end-to-end planning, execution and management of complex operational services migrations across defence and aerospace environments Develop comprehensive migration strategies, roadmaps and execution plans aligned with customer objectives and security requirements Manage migration timelines, budgets, resources and risks, ensuring on-time and on-budget delivery Establish and maintain governance structures, including steering committees, workstreams and escalation protocols Conduct thorough business impact assessments and define migration success criteria aligned to customer priorities Serve as the primary point of contact between the customer and the service provider, ensuring alignment of IT services with business objectives and contractual obligations. Technical Architecture & Design Design target-state operational architectures incorporating modern IT infrastructure, cloud services and integrated systems Evaluate migration approaches (phased, big-bang, hybrid) and recommend optimal strategies based on risk, timeline and cost factors Ensure migrated services meet security requirements including MOD Classification Guides, ITAR and defence security standards Lead technical design reviews and validation testing to ensure data integrity, system performance and operational readiness Document architecture decisions, migration methodologies and operational procedures for knowledge transfer and continuity Team & Resource Management Lead, mentor and develop technical migration teams including engineers, architects, DBAs and infrastructure specialists Manage resource allocation, onboarding of cleared personnel and coordination across multiple work streams Engage third-party vendors and subcontractors, managing SLAs and quality deliverables Foster a culture of accountability, technical excellence and continuous improvement within the migration team Customer & Stakeholder Management Serve as primary technical authority and trusted advisor to senior customer stakeholders throughout the migration lifecycle Provide regular executive-level reporting on migration progress, risks, issues and resolutions Manage customer expectations, communications and change management throughout the migration journey Lead technical workshops, design sessions and validation activities with customer technical teams Risk & Quality Management Identify, assess and actively manage migration risks, developing mitigation strategies and contingency plans Establish quality assurance frameworks, testing protocols and validation procedures to ensure customer satisfaction Ensure compliance with security vetting requirements, personnel security policies and defence contractor obligations Manage incidents, issues and change requests during migration phases, ensuring rapid resolution Conduct post-migration reviews and lessons learned sessions to drive continuous improvement Support audit and compliance activities, maintaining accurate records and evidence of service management actions. Service Transition & Handover Plan and execute smooth transition to operational support, ensuring customer operations teams are fully prepared Develop comprehensive operational documentation, runbooks and knowledge transfer materials Lead training programmes for customer personnel on new systems, processes and operational procedures Establish service level agreements (SLAs) and operational metrics for migrated services Essential Requirements Security Clearance Must hold or be eligible to obtain Developed Vetting (DV) clearance - Essential 10 years continuous UK residency required for DV eligibility Willingness to undergo security vetting interview and provide comprehensive background information Experience & Expertise Minimum 10 years' experience in IT operations, infrastructure migration or systems implementation Minimum 5 years leading large-scale migration programmes or technical projects (preferably £2m+ in value) Proven experience managing defence, aerospace or government technology programmes Strong background in enterprise infrastructure including data centres, servers, storage, networking and virtualisation Demonstrated experience with cloud migration (AWS, Azure, or private cloud) and hybrid infrastructure models Track record of successful delivery of complex technical projects with multiple stakeholders and tight timelines Technical Knowledge Deep understanding of IT infrastructure architecture, capacity planning and performance optimisation Strong knowledge of cloud platforms (AWS, Azure or equivalent) and hybrid deployment models Experience with configuration management, automation tools and infrastructure-as-code practices Understanding of database migration tools, methodologies and best practices Knowledge of IT service management frameworks (ITIL, ITSM) and operational readiness processes Proficiency with service management tools (ServiceNow) Familiarity with MOD security requirements, classification handling and defence contractor compliance frameworks Programme & Project Management Proficiency in formal project management methodologies (PRINCE2, PMI or equivalent) Strong experience with risk management, issue resolution and change control Proven ability to develop business cases, secure funding and manage large budgets Experience with migration planning tools and project management software (MS Project, Jira, ServiceNow or similar) Personal Attributes Exceptional leadership capabilities with ability to motivate and develop technical teams Outstanding communication and stakeholder management skills - able to translate complex technical concepts for executive audiences Strong problem-solving and analytical abilities with excellent attention to detail Ability to work effectively in high-pressure environments and manage competing priorities Demonstrated commitment to security-conscious behaviours and information protection Customer-focused mindset with proven ability to build and maintain long-term client relationships Desirable Requirements Experience with aerospace and defence programmes (RAF, MOD, or prime defence contractors) Previous DV clearance or SC clearance held Armed Forces background or military service experience Certification in PRINCE2, ITIL, TOGAF, or AWS/Azure cloud architecture Experience with DXC service delivery models, platforms or customer engagements Knowledge of ITAR compliance, export control regulations and defence security protocols Experience with SAP, Oracle or other enterprise resource planning (ERP) system migrations Background in data centre consolidation, virtualisation or infrastructure modernisation programmes What We Offer Highly competitive salary package commensurate with experience and technical expertise Enhanced pension scheme (defined contribution) Comprehensive health and wellbeing benefits including private medical insurance Flexible working arrangements supporting work-life balance Professional development and continuous learning opportunities including certification support Access to DXC's extensive training, technical and leadership development programmes Participation in DXC's recognition, bonus and reward schemes On-site facilities and collaboration spaces at DXC's purpose-built Farnborough centre Opportunity to lead high-impact migration programmes for world-class defence and aerospace organisations Application Process & Security Vetting Applicants should be aware that: An offer of employment will be made subject to satisfactory completion of background checks (BPSS) and security vetting DV clearance is a formal requirement for this role and must be obtained prior to commencing work . click apply for full job details
Head of HR We are looking for an experienced and values-driven Head of HR to join a pioneering organisation making a lasting difference to the lives of care-experienced young people. You will be working for a charity that transforms the lives of care-experienced young people. Your passion for staff development, wellbeing, and organisational culture will make a significant contribution to the charity's overall mission. Position: Head of HR Location: Hybrid/LondonSalary: £46,000 per annum pro rataContract: PermanentHours: 22.5 hours per week (3 days) Closing Date: 20th July 2026 About the Role The Head of HR plays a pivotal role in fostering a workplace where every member of staff feels valued, supported and recognised for the impact they make. You will lead the organisation's people strategy, ensuring wellbeing, professional growth and inclusive practice are embedded at every level. By championing a positive organisational culture, staff development and ensuring effective HR systems and processes, you will enable staff to thrive and deliver their best work for the young people it serves. This is a senior, standalone HR role, working closely with the CEO, leadership team and line managers, and acting as the main point of contact with our external HR support service. Main duties and responsibilities include: Lead Learning & Development and wellbeing initiatives Oversee Equality, Diversity and Inclusion practice Provide expert HR advice to managers Manage HR data, reporting and workforce insights Support reward, recognition and induction processes Act as main contact for external HR support Lead on HR policy and Health & Safety (excluding safeguarding) About You You will be an experienced HR professional who is confident operating at both a strategic and operational level. You will bring sound judgement, empathy and clarity to complex people matters, and enjoy working collaboratively in a small, mission-driven organisation. You will be organised, proactive and comfortable managing multiple priorities, with a strong commitment to inclusive practice and staff wellbeing. You will have: Experience of managing a HR function Experience of developing and implementing HR processes and initiatives Up-to-date knowledge of employment law and risk management Excellent written and verbal communication skills Budget management experience Ability to manage multiple priorities and work to deadlines If you are passionate about creating inclusive, supportive workplaces and want to play a key role in enabling a dedicated team to transform young lives, we would love to hear from you. To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role. You may have experience in roles such as: Head of HR, HR Manager, People Manager, HR Business Partner, Senior HR Advisor, People & Culture Manager, HR Lead, or Human Resources Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jul 15, 2026
Full time
Head of HR We are looking for an experienced and values-driven Head of HR to join a pioneering organisation making a lasting difference to the lives of care-experienced young people. You will be working for a charity that transforms the lives of care-experienced young people. Your passion for staff development, wellbeing, and organisational culture will make a significant contribution to the charity's overall mission. Position: Head of HR Location: Hybrid/LondonSalary: £46,000 per annum pro rataContract: PermanentHours: 22.5 hours per week (3 days) Closing Date: 20th July 2026 About the Role The Head of HR plays a pivotal role in fostering a workplace where every member of staff feels valued, supported and recognised for the impact they make. You will lead the organisation's people strategy, ensuring wellbeing, professional growth and inclusive practice are embedded at every level. By championing a positive organisational culture, staff development and ensuring effective HR systems and processes, you will enable staff to thrive and deliver their best work for the young people it serves. This is a senior, standalone HR role, working closely with the CEO, leadership team and line managers, and acting as the main point of contact with our external HR support service. Main duties and responsibilities include: Lead Learning & Development and wellbeing initiatives Oversee Equality, Diversity and Inclusion practice Provide expert HR advice to managers Manage HR data, reporting and workforce insights Support reward, recognition and induction processes Act as main contact for external HR support Lead on HR policy and Health & Safety (excluding safeguarding) About You You will be an experienced HR professional who is confident operating at both a strategic and operational level. You will bring sound judgement, empathy and clarity to complex people matters, and enjoy working collaboratively in a small, mission-driven organisation. You will be organised, proactive and comfortable managing multiple priorities, with a strong commitment to inclusive practice and staff wellbeing. You will have: Experience of managing a HR function Experience of developing and implementing HR processes and initiatives Up-to-date knowledge of employment law and risk management Excellent written and verbal communication skills Budget management experience Ability to manage multiple priorities and work to deadlines If you are passionate about creating inclusive, supportive workplaces and want to play a key role in enabling a dedicated team to transform young lives, we would love to hear from you. To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role. You may have experience in roles such as: Head of HR, HR Manager, People Manager, HR Business Partner, Senior HR Advisor, People & Culture Manager, HR Lead, or Human Resources Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients' vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service. CUSTOMER SERVICE JOB PURPOSE We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers. This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services. CUSTOMER SERVICE DUTIES Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order processing, and issue resolution. Upsell products and services where appropriate to enhance customer satisfaction and drive sales. Maintain accurate records of customer interactions and transactions through data entry into our systems. Handling customer concerns and complaints through to resolution. Collaborate with team members to ensure consistent service quality across all channels. Stay informed about product updates and company policies to provide accurate information to customers. CUSTOMER SERVICE REQUIREMENTS Strong phone etiquette with the ability to communicate clearly and effectively in English. Experience in handling customer complaints essential. Excellent analytical skills to assess customer needs and provide tailored solutions. Proven ability to upsell products while maintaining a focus on customer satisfaction. Proficient in data entry with attention to detail for maintaining accurate records. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills and the ability to think on your feet when addressing customer concerns. PACKAGE AND BENEFITS Monday to Friday 9am-5.00pm £26,000 - £28,000 dependent on experience 20 days holiday plus Bank Holidays Onsite Parking Health and wellbeing programme Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS
Jul 15, 2026
Full time
CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients' vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service. CUSTOMER SERVICE JOB PURPOSE We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers. This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services. CUSTOMER SERVICE DUTIES Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order processing, and issue resolution. Upsell products and services where appropriate to enhance customer satisfaction and drive sales. Maintain accurate records of customer interactions and transactions through data entry into our systems. Handling customer concerns and complaints through to resolution. Collaborate with team members to ensure consistent service quality across all channels. Stay informed about product updates and company policies to provide accurate information to customers. CUSTOMER SERVICE REQUIREMENTS Strong phone etiquette with the ability to communicate clearly and effectively in English. Experience in handling customer complaints essential. Excellent analytical skills to assess customer needs and provide tailored solutions. Proven ability to upsell products while maintaining a focus on customer satisfaction. Proficient in data entry with attention to detail for maintaining accurate records. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills and the ability to think on your feet when addressing customer concerns. PACKAGE AND BENEFITS Monday to Friday 9am-5.00pm £26,000 - £28,000 dependent on experience 20 days holiday plus Bank Holidays Onsite Parking Health and wellbeing programme Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS
Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential!
Jul 15, 2026
Contractor
Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential!
