Services Manager - Camden CGL

Believe in People.

Believe in Camden.

The most remarkable people share one simple quality:

They care.

This vacancy arises following the sad passing of our colleague Kate, who served the organisation with exceptional dedication and led the Camden drug and alcohol treatment and recovery service.

At Camden Change Grow Live, we believe in the power of compassion paired with purposeful action. Every day, our teams walk alongside people navigating some of life's toughest challenges - with respect, empathy and an unwavering belief in their potential.

We don't offer one-size-fits-all solutions. We listen. We learn. We tailor support to the individual, creating environments where people can feel safe, understood and empowered to take the next step forward.

Guided by our values - be open, be compassionate, be bold - we strive to create the conditions for success, nurture learning and belonging, and deliver world-class care for our community.

A role with purpose: Services Manager - Camden CGL

We're excited to offer a new opportunity for a Services Manager to join our dedicated Camden team. This is your chance to lead a service that sits at the very heart of a vibrant, diverse and fast-paced borough - one where innovation, partnership and person-centred care truly matter.

In this role, you will lead the delivery and development of our Camden service, working closely with clinicians, team leaders, multidisciplinary colleagues, shared-care partners and community pharmacies. You'll champion high-quality practice, guide the strategic direction of the team, and ensure every person accessing support is met with dignity, safety and opportunity.

The successful candidate would be required to successfully apply to become the Registered Manager of the Camden service.

You will be fully supported in this process but would be expected to achieve the registration within a reasonable time period, subject to the timeline of the regulator. Achievement of registered status will be remunerated with an allowance.

Due to the nature of the role and service needs you will be required to on site for a minimum of 4 days per week. Some weekend working may be required, as we move to six-day-a-week service (opening on Saturdays).

Hours: Full Time, 37.5 per week

Salary : £53,329.99 - £58,910.79 (depending on experience) plus Inner London Weighting.

Inner London Weighting: £4133.14.

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

What you'll lead and deliver:

• Lead the strategic and operational delivery of the Camden service, collaborating closely with clinicians, team leaders and wider partners.
• Shape and strengthen partnerships, ensuring transparent communication, shared accountability and impactful outcomes.
• Provide values-driven leadership that nurtures learning, belonging and professional development across your team.
• Champion safeguarding excellence for children, young people and adults.
• Build positive, constructive and supportive relationships with internal and external partners.
• Drive governance, performance and quality frameworks to ensure the service consistently delivers meaningful, life-changing support.

What you'll bring:

• Significant experience managing community, criminal-justice or substance-misuse services.
• A track record of delivering high-quality services across diverse or complex localities.
• Experience establishing or leading multi-site hubs or service models.
• Confident oversight of contracted services, delivery systems and partnership arrangements.
• Strong capability in change management and collaborative leadership.
• Skilled senior-level partnership working and relationship building.
• Robust knowledge of performance frameworks, data systems and quality processes.
• Proven management of budgets over £2 million.

What we'll give you

We're committed to creating the conditions where our people can flourish. You'll benefit from:

• 25 days annual leave (+ bank holidays), rising with length of service
• A paid weekly Wellness Hour and access to our Wellness Hub and Employee Assistance Programme
• Contributory pension scheme
• A wide range of lifestyle and wellbeing benefits & retail discounts
• A warm, inclusive and supportive team culture
• Outstanding training, learning and career-progression pathways
• Our Refer-a-Friend scheme

Ready to shape brighter futures in Camden?

If this sounds like the right opportunity for you, we'd love to hear from you.

Please ensure your application and supporting statement clearly reflect how your skills and experience align with the job description.

Direct applications only - we will not be engaging agencies for this vacancy.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Join us at Camden Change Grow Live - where belonging, learning and compassion come together to create real change. Together, we help people not just survive but thrive.

Please note the closing date for this role is 7 April 2026 at 23:55.

Assessment and interviews will take place on 27 April 2026, in person at our King's Cross office.

We encourage applicants to ensure they are available on this date, as alternative interview dates may not be possible.

Salary Range (pro rata if part time)

CGL points 48 to 53 (£53,329.99 - £58,910.78)

ILW / OLW /Fringe

Inner London Weighting (£4,133.14)

Interview Date

27/4/2026

Closing Date

7/4/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.